Post job

Service associate jobs in Chesapeake, VA - 717 jobs

All
Service Associate
Customer Service Expert
Service Consultant
Reservations Agent
Service Specialist
Customer Service Representative
Center Specialist
Member Service Representative
Service Representative
Transportation Services Representative
Hospitality Associate
Customer Service Officer
Service Writer
Customer Service Advisor
  • Customer Service Rep

    Adecco Us, Inc. 4.3company rating

    Service associate job in Chesapeake, VA

    **Lead Customer Service Representative (Dispatch Operations)** **Schedule:** Tuesday - Saturday | 6:00 AM - 3:00 PM **Pay Rate:** Starting at **$** **21.00/hr** **Assignment Type:** Onsite This is **not a traditional customer service role** . The **Lead CSR** plays a critical role in a **fast-paced Costco delivery warehouse** , serving as the central communication hub between in-home delivery driver teams, contractor leadership, and RXO operations. This role is **dispatch-heavy** , requires constant real-time decision-making, and demands a calm, confident communicator who can hold teams accountable while maintaining professionalism. The ideal candidate brings maturity, hands-on experience, and the ability to speak firmly and respectfully to a primarily male driver workforce. **Key Responsibilities** **Dispatch & Route Oversight** + Monitor **6-10 active delivery routes daily** + Maintain continuous phone contact with driver teams during deliveries + Keep teams on schedule, confirm delivery updates, reroute as needed, and document issues + Address performance concerns and escalate non-compliance to contractor leadership + Track and manage route exceptions, delays, and escalations in real time **Customer Escalation Support** + Communicate directly with customers during in-home deliveries when drivers need support + De-escalate complaints and clarify service expectations + Act as a liaison between customers and drivers to protect the customer experience and brand reputation **Warehouse Check-In Support (Morning Duties)** + Direct returning driver teams on trash segregation and haul-away drop zones + Ensure all drivers complete required Costco check-in procedures + Identify, document, and report missing assets or non-compliance issues **Team Leadership & Communication** + Serve as the lead resource for CSR support staff during the shift + Provide guidance, direction, and escalation support + Capture daily service disruptions, late departures, and unscanned badges + Share insights, issues, and recommendations with the Operations Manager **Required Qualifications** + **Fluent in both Spanish and English** (must speak, listen, and translate clearly) + **3+ years of experience** in dispatch, logistics, or field operations _(Appliance or furniture delivery experience strongly preferred)_ + Strong phone presence - calm under pressure, assertive, and professional + Comfortable working in a **warehouse environment** with live driver communication + Reliable, professional demeanor - this is a **customer-facing role** , even when behind the scenes **Preferred Experience** + Background in **appliance installation, furniture assembly, handyman, or trade work** + Previous leadership experience in dispatch, warehouse, or delivery operations + Familiarity with **Descartes Route Planner, CLX, or other TMS platforms** **Schedule & Flexibility** + **Tuesday - Saturday required** (Sunday off guaranteed) + Holiday periods may require a **6-day operation** + Ability to rotate hours based on operational needs + First Shift: **6:00 AM - 3:00 PM** **Ideal Candidate Profile** We're looking for a **mature, confident professional** who can command respect, communicate clearly, and stay composed in a high-pressure environment. Candidates with hands-on, real-world experience naturally succeed in this role. This position is critical to keeping one of our **busiest delivery operations** running smoothly in the Chesapeake market. **Apply today if you're ready to step into a leadership-focused dispatch role where your communication skills and operational judgment truly matter.** **Pay Details:** $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $21 hourly 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Rep

    ARS Rescue Rooter

    Service associate job in Chesapeake, VA

    Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office - not remote. Customer Service, Service, Retail, Customer
    $25k-33k yearly est. 1d ago
  • Contact Center Specialist

    ABNB Federal Credit Union 4.2company rating

    Service associate job in Chesapeake, VA

    ABNB Federal Credit Union is dedicated to being the best place you will ever work, starting with our comprehensive employee benefits package, which features affordable medical, dental, and vision plans to support your well-being and future growth in addition to: Paid time off that begins accruing on your first day Enjoy 11 paid federal holidays each year, giving you more time to relax and recharge 401(k) matching up to 4% with immediate vesting, plus an additional 2% match with future vesting Company-paid short-term, long-term disability, and employee life and AD&D coverage A tuition reimbursement benefit which reflects our investment in your future Competitive pay along with opportunities for annual raises and promotions Paid community involvement opportunities offer rewarding chances to network, make a positive impact, and get involved in meaningful local initiatives A supportive environment which fosters an employee-centric workplace where growth and member relationships are prioritized The Contact Center Specialist is responsible for all activities to support members; including but not limited to online banking message center, online account opening, chat, e-mail, faxes, both inbound and outbound member phone calls, etc. Accurately and effectively process service requests received through remote channels. Develops new business opportunities through outbound calling and digital messaging by proactively making product and service recommendations. Key Responsibilities Performs daily operational responsibilities within the Contact Center. Effectively and efficiently practices first touch resolution in researching, processing, and responding to service requests through all inbound calls and digital channels. Utilizes policies and procedures, resources, and product guides to deliver accurate responses in all remote channels. Identifies financial service needs and educates members on the best options and finds solutions to meet financial objectives and goals. Ability to work independently and meet all goals and responsibilities with minimal supervision. Provides resolutions that are within established policies, procedures, and level of authority, or escalating recommendations to management. Assists with members to de-escalate and resolve problems. Is a subject matter expert in inbound member calls and digital channels, provides support including member troubleshooting and effectively communicates, verbally and in writing, technical solutions in non-technical terms. Meets all member expectations as well as assigned quality and productivity goals. Proactively looks for ways to solve and improve remote channel processes, reporting any inefficiencies for improved member experience. Collaborates with other support departments and or with 3rd party vendors, developing constructive cooperative relationships. Assists in all department tasks as needed. Performs other job-related duties as assigned. Requirements Education: A high school education or GED; additional college courses or continuing education preferred. Experience: One to three years of similar or related experience. Familiarity with windows-based computer equipment and software is required. Previous experience with Microsoft Office Suite and online banking software applications is preferred. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. A passion for technology and training/educating people around technology is desired. Other Skills: 1. Must have ability to multi-task time management and organizational abilities. 2. Ability to communicate in a polite and professional manner utilizing technology to include but not limited to email, online chat, and by phone.3.Ability to resolve conflict using de-escalation and critical thinking skills.4. Ability to effectively access and interpret information on computer screens, documents, and reports.5. General knowledge of computer equipment and related software. Experience with Microsoft Suite is desired (Outlook, Teams, Word, Excel, PowerPoint, & SharePoint) 6.Ability to effectively troubleshoot computer related issues. Physical Requirements: Qualifications include sitting at a computer for extended periods of time and wearing a headset; and being able to lift/carry up to 10 pounds. Work Environment: In Office Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, marital status, pregnancy, disability, or protected veterans' status.
    $24k-27k yearly est. 1d ago
  • Client Service Representative (Sandbridge Branch)

    Atlantic Union Bank 4.3company rating

    Service associate job in Virginia Beach, VA

    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-39k yearly est. 2d ago
  • Hospitality Associate - Salad Bar Prep - ODU - ODU Training Table

    Aramark Corp 4.3company rating

    Service associate job in Norfolk, VA

    The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices. Job Responsibilities Prepare quality food and baked goods according to a planned menu Prepare a daily report that verifies transactions Understand what is inclusive of a meal Ensure storage of food in an accurate and sanitary manner Serve food according to meal schedules, department policies and procedures Use and care of kitchen equipment, especially knives Timely preparation of a variety of food items, beverages, and Add garnishments to ensure customer happiness and eye appeal Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment Adhere to all food safety regulations for sanitation, food handling, and storage Adhere to the uniform policy Connect with the Manager daily to understand and accurately prepare menu for the day Supervise the food temperature requirements Maintain a clean and organized work and storage area Scrub and polish counters, clean and sanitize steam tables, and other equipment Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, moping, ware washing Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion Perform other duties as assigned including other areas in the kitchen This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Food Service Certificate as needed Sufficient education or training to read, write, and follow verbal and written instructions Be able to work quickly and concisely under pressure Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Hampton Roads
    $21k-28k yearly est. 5d ago
  • Member Service Representative (Full-Time) - Williamsburg

    Navy Federal Credit Union 4.7company rating

    Service associate job in Williamsburg, VA

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $25k-32k yearly est. 2d ago
  • HVAC Service Expert

    Miller's Services 3.9company rating

    Service associate job in Gloucester Point, VA

    Job Description Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Powered by JazzHR 0k7f2BTEHO
    $52k-105k yearly est. 18d ago
  • HVAC Service Expert

    Hunter Recruitment Advisors

    Service associate job in Gloucester Point, VA

    Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!
    $53k-116k yearly est. Auto-Apply 60d+ ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service associate job in Virginia Beach, VA

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $46k-80k yearly est. 60d+ ago
  • Service Specialist

    Link-Belt Cranes 4.1company rating

    Service associate job in Chesapeake, VA

    Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Chesapeake area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include: * Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction. * Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite. * Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair. * Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion. * Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call. * Maintain an adequate level of tools necessary to perform the service requirements. * Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed. * Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines. * Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders. * Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis. * Ensure that the service truck is properly maintained in good working condition and appearance. * Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers. * Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies. * Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies. General qualifications for this role: * High School or GED * Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery * Must be able to read and interpret technical manuals and drawings * Must have Commercial Driver's License (CDL) * Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*
    $39k-46k yearly est. 60d+ ago
  • Experienced Automotive Service Consultant

    RK Chevrolet 3.9company rating

    Service associate job in Virginia Beach, VA

    Job Description ```html RK Chevrolet is seeking an Experienced Automotive Service Consultant to join our team in Virginia Beach, VA. In this role, you will be the primary point of contact between our customers and the service department, ensuring a seamless and positive experience for every client. You will leverage your knowledge of automotive services and excellent communication skills to coordinate repair and maintenance services, manage work orders, and ensure customer satisfaction. Responsibilities Greet and assist customers when they arrive for service appointments. Assess customer needs and provide expert advice on service options and repairs. Write work orders and communicate clearly with technicians regarding the needed repairs. Provide accurate estimates and explain costs and service details to customers. Follow up with customers regarding their vehicle status and ensure timely completion of services. Manage customer concerns professionally and work to resolve issues promptly. Maintain records of services and customer interactions using dealership software systems. Collaborate with parts department to support service operations. Requirements Proven experience as an automotive service consultant or similar customer service role in the automotive industry. Strong knowledge of automotive systems and repair processes. Excellent communication and interpersonal skills. Ability to multitask and manage time efficiently in a fast-paced environment. Detail-oriented with strong organizational skills. Familiarity with dealership management software is a plus. Valid driver's license and reliable transportation. Benefits Competitive salary ranging from $50,000.00 to $100,000.00 per year. Health, dental, and vision insurance. Retirement savings plan. Paid time off and holiday pay. Opportunities for professional growth and development. Employee vehicle purchase privileges. About the Company RK Chevrolet is a premier automotive dealership located in Virginia Beach, VA, committed to providing outstanding service and quality vehicles to our community. We pride ourselves on our customer-first approach, a dedicated team, and a friendly work environment that values professionalism and integrity. Join us to be part of a dynamic team that is passionate about cars and customer satisfaction. ```
    $50k-100k yearly 28d ago
  • Enforcement & Customer Services Officer

    Old Dominion University

    Service associate job in Norfolk, VA

    Posting Details Posting Details Working Title Enforcement & Customer Services Officer Number HR4191 Department PARKING FACILITIES Hourly Type of Job Hourly/Wage EEO Category D Protective Service Workers Job Description The individual in this position is expected to perform duties within the Transportation and Parking Services Department with the primary responsibility being to write citations on vehicles found in violation of University Transportation and Parking Services regulations. The individual will disseminate parking and other directory information while in the field and occasionally working special events. Type of Recruitment Knowledge, skills and abilities Working knowledge of mobile devices (e.g. iPads) and associated software. Excellent verbal and written communication skills. Some experience in a customer relations type position. Demonstrated ability to interpret parking regulations. Demonstrated ability to work outside during inclement weather conditions. Demonstrated ability to lift 20 pounds. Demonstrated ability to read and write the English language. Special licenses, registration or certification Valid driver's license and insurable driving record. Education or training None Level and type of experience Some experience in a customer relations type position. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Conditions of Employment Must have valid driver's license.This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated. Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - $14.62 Posting Detail Information Job Requisition Number S03194 Job Open To General Public Open Date 01/16/2026 Close Date Open Until Filled Yes Special Instructions Summary Application must be complete. Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Alternative Hiring Process In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
    $25k-38k yearly est. 5d ago
  • Customer Service Advisor

    Radius Recycling

    Service associate job in Virginia Beach, VA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $25k-32k yearly est. 60d+ ago
  • Juvenile Services Specialist

    City of Chesapeake Portal 4.1company rating

    Service associate job in Chesapeake, VA

    This is a great time to work for the City of Chesapeake! Juvenile Services is seeking a highly motivated individual to supervise and support juveniles detained in a secure detention setting. Duties include but are not limited to: Directs the daily activities of residents in programming utilizing acceptable behavioral management principles. Must have the ability to exercise independent judgment in crisis situations. Duties may include: Maintains a daily electronic log card, complete all required paperwork; conducts individual and group counseling sessions with residents; performs crisis intervention; develops and manages case management files; transports residents to and from appointments; plans and coordinates individual and group recreational activities for residents; completes daily room and unit audits; and assists nurse as a medical agent. Physically restrains unruly residents to prevent self-injury and ensure the safety of other residents, staff and visitors. May serve as a med-aide in the clinic. Conducts strip searches after resident outings and visits; supervises nightly showers. Supervises residents while in school, in the gym, on the recreation yard and regularly on the unit. Performs other duties as assigned. Must possess general knowledge of the philosophy, objectives and practices of counseling, particularly as related to juvenile delinquents. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma and formal training or special courses equivalent to satisfactory completion of one year of college education in criminal justice, law enforcement or a closely related field. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . Requires Handle With Care, CPR , and First Aid certifications within 45 days of hire. EXPERIENCE REQUIREMENT : | In addition to satisfying the vocational/educational standard, this class requires a minimum of six months of related, full-time equivalent experience. Preferred experience participating in group counseling sessions in a group home, detention center, or non-secure residential setting. SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications General knowledge of the techniques and means of interviewing; Some knowledge of the fundamental principles of adolescent psychology; Thorough knowledge of the laws and procedures related to juvenile detainees; Ability to counsel and conduct interviews of a personal, sensitive nature; Ability to communicate complex social ideas effectively, orally and in writing; and possess excellent computer skills. Ability to establish and maintain effective working relationships with city agency officials, court personnel, co-workers, residents, and residents parents or guardians. Work Schedule CJS is a 24-Hour Facility; We are seeking (1) candidate for our overnight shift (11pm - 9am) and (1) candidate for our day shift (7am - 5pm). Shift may change based on operational needs. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
    $31k-38k yearly est. 60d+ ago
  • Service Writer

    Peopleshare 3.9company rating

    Service associate job in Virginia Beach, VA

    Job DescriptionService Writer - Retail (Starting at $20/hr) We're looking for a reliable, organized Service Writer to support our retail service department. You'll handle customer communication, write accurate work orders, and coordinate daily workflow with technicians and management.Responsibilities Evaluate incoming service requests and perform boat walkarounds Write clean, accurate work orders and invoices Communicate with customers and upsell additional services Assign and prioritize work for technicians Track, close, and file work orders and warranty claims Coordinate with operations teams and subcontractors Ensure proper boat storage and cleanliness before return Complete DOC Sheets and review parts availability Pay Starting at $20/hr, based on experience IND30
    $20 hourly 8d ago
  • Reservations Agent

    Kingsmill Resort 3.5company rating

    Service associate job in Williamsburg, VA

    Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations. Responsibilities: Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer. Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities. File guest correspondence or other reservation documentation as needed Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect. Coverage and execution of Front Desk duties as needed Generate outbound call revenue Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage Follow all policy, procedures, and service standards. Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms. Qualifications: Ability to converse coherently in English. Must be at least 18 years of age. 1-2 years of guest service/customer service experience required. Ability to deal with callers tactfully. Ability to use basic computer applications. Basic keyboarding proficiency. Ability to interact with diverse peoples and help resolve any issues. Ability to retain information. Ability to work in a fast-paced environment. Effective time management and organizational skills. Strong communications skills. Standing/Sitting for up to eight hours per shift Ability to workdays, nights, weekends, holidays.
    $28k-33k yearly est. 60d+ ago
  • Reservation Agent - PART TIME

    Suntex Marina Investors, LLC

    Service associate job in Gloucester Point, VA

    JOB Posting JOB TITLE: Reservation Agent DEPARTMENT: Rental Boats REPORTS TO: Circle of Boating Manager/ General Manager The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential. DUTIES AND RESPONSIBILITIES: Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs Answer online inquires and responds to these inquires in a timely manner Performs opening and closing job duties EDUCATION AND EXPERIENCE: Excellent customer service skills - known as someone who goes above and beyond Ability to answer phones in a professional manner Must have a positive attitude Must have highly effective communication skills and time management skills WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to independently lift, carry, push, and pull up to thirty (30) pounds Must be able to swim or be willing to wear a personal flotation device in instances of emergency Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed. STATEMENT OF PURPOSE This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Transportation Rep

    Adecco Us, Inc. 4.3company rating

    Service associate job in Smithfield, VA

    **Job Title:** Transportation Representative **Company:** Adecco Staffing Adecco Staffing is seeking a **Transportation Representative** to support our clients operations. This role plays a key part in ensuring timely, cost-effective product delivery by coordinating with carriers, sales teams, brokers, and customer service. **Key Responsibilities:** + Serve as the primary point of contact between transportation carriers and sales teams + Track shipments in real time using FourKites and provide status updates + Identify, communicate, and help resolve delivery and service issues + Enter and manage delivery data; support decisions on missed appointments + Coordinate and reschedule delivery appointments as needed + Monitor high-profile accounts and provide enhanced follow-up on service issues **Qualifications:** + High school diploma or GED required; Bachelor's degree preferred + 2+ years of experience in transportation, logistics, or customer service + Strong written and verbal communication skills + Proficiency with Microsoft Office (Excel, Word) and order processing systems + Ability to multitask, analyze situations, and solve problems in a fast-paced environment + Team-oriented mindset with strong collaboration skills **Apply today** to join Adecco Staffing and support a leading manufacturing company's transportation and logistics operations. **Pay Details:** $24.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $24 hourly 4d ago
  • HVAC Service Expert

    Miller's Services 3.9company rating

    Service associate job in Gloucester Point, VA

    Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record
    $52k-105k yearly est. Auto-Apply 45d ago
  • HVAC Service Expert

    Hunter Recruitment Advisors

    Service associate job in Gloucester Point, VA

    Job Description Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!
    $53k-116k yearly est. 15d ago

Learn more about service associate jobs

How much does a service associate earn in Chesapeake, VA?

The average service associate in Chesapeake, VA earns between $24,000 and $78,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Chesapeake, VA

$43,000
Job type you want
Full Time
Part Time
Internship
Temporary