Client Experience Specialist
Service associate job in Cincinnati, OH
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Customer Service Representative
Service associate job in Cincinnati, OH
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH!
Pay rate: $20/hr
Shift availability: Mon - Fri, 8a-5p, alternating Saturday's
Temporary: 2 -3 months with possibiity of extension or conversion
For instant consideration for this role, click on Apply Now
This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans.
Our ideal candidate must have/must be able to:
Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems.
Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation.
Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology.
Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures.
Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies.
Continually learn and develop knowledge of Mortgage systems, products, and processes.
Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees.
Assumes additional responsibilities as assigned.
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
2+ years of customer support, call center, contact center preferred
Deadline and task-driven with ability to multitask
Excellent verbal and written communication skills
Strong analytical, attention to detail, and problem-solving skills
Good leadership, initiative, and interpersonal skills
Ability to work independently, as well as in a team environment
Excellent customer service skills
Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products
Basic Mortgage knowledge preferred but not required
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Customer Service Coordinator - 3rd Shift
Service associate job in Cincinnati, OH
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As part of our 3rd Shift Customer Service team, you are the lifeline between our sales department and our transportation partners. You will work alongside the best Customer Service team in the industry, receiving and making phone calls to make sure shipments are being picked up and delivered while helping resolve any problems that occur.
What's in it for you:
* Compensation starting at $17.50/hour + $2.50 shift differential
* Personalized career path with 75% of leadership promoted from within
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work with 800+ lifetime workplace award wins
What you'll be doing:
* Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule
* Help resolve shipping issues with a high sense of urgency and professionalism
* Document and manage all tasks in our internal systems
* Provide updates and communicate directly with the internal sales and support teams
What you need:
* A passion for customer service
* The desire to be a part of TQL while contributing to our continued growth
* Hall of fame work ethic with a history of excellent attendance
* Ability to take ownership of responsibilities and see tasks through completion
* Excellent communication, organization and problem-solving skills
Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Events Customer Service
Service associate job in Cincinnati, OH
We are seeking a to join our team! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations.
Position duties:
Handle customer inquiries and complaints
Help with the subscribing of customers for long term services
Upgrade existing customers/subscribers
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Position Requirements:
Previous experience in customer service, sales, or other related fields
Speak English fluently
18 years of age or older
No felonies pithing the last 7 years
Must be able to legally work in the U.S.A (CPT/OPT acceptable)
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves.
We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development.
Weekly team outings for networking purposes
High energy - leadership development
Financial literacy training
Fast upward mobility and progression
ENTRY LEVEL Customer Consultant
Service associate job in Cincinnati, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Hal Solutions
is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job!
This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals.
Experience:
Our training program is customized to your needs and includes ongoing mentorship to support your success.
At least 18 years old
Customer service or sales experience is preferred but not required
Responsibilities:
Identify and generate new sales opportunities
Deliver outstanding customer service
Build strong customer relationships with a solution-oriented mindset
Support merchandising and daily operational tasks
Drive customer acquisition and enhance existing customer accounts
Strong communication skills, both written and verbal
Knowledge, Skills, and Abilities:
Ability to work in a team and independently
Demonstrate dependability and uphold strong ethical standards
Maintain compliance with performance standards and sales expectations
Ability to multi-task and work in a fast-paced environment
Benefits:
Exciting opportunities for career growth
Earn bonuses for your hard work
Enjoy a flexible schedule that fits your life
Jumpstart your journey with paid training
Weekly pay
Customer Service Advisor - Migrant Help
Service associate job in Cincinnati, OH
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Automotive Customer Service Advisor - 1263
Service associate job in Cincinnati, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Medical Equipment Service Specialist
Service associate job in Cincinnati, OH
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Specialist. This is STERIS' main product line and field service division with a portfolio of 160+ pieces of equipment including washers, sterilizers, ultrasonic cleaners, cart washers and steam generators to name a few core categories. STERIS was founded on the innovation of sterilizers, which most represents this product line! Come advance your career with us in this role!
The Equipment Service Specialist (Team Lead) is a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. In this role, our ES Specialist performs expert level skills in providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on the most complex mechanical, electro-mechanical and electronic issues in a high stress, fast paced, highly compliance regulated healthcare environment. Working with cross-functional teams (Tech Support, Engineering, Service Contract Management), the ES Specialist acts as escalation point to diagnose, coordinate, and resolve the most complex equipment and service issues working cross functionally. This includes deep expertise in specific equipment/service technologies that provide support to entire Customer base including competitive equipment.
This is a safety sensitive position.
What you'll do as an Equipment Service Specialist
Drive Customer satisfaction as a first point of contact through pro-active, professional communication and commitment to resolving Customer's issues/problems expediently.
Utilize Customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures. Fulfill vendor credentialing in accounts as needed.
Manage STERIS assets utilizing electronic inventory management platform to maintain inventory, tools, personal protective equipment, vehicle, etc. to prescribed levels.
Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitive equipment, systems and components.
Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.
Perform daily administrative duties using multiple application platforms and technology equipment (laptop, smartphone, related software). This includes, but is not limited to scheduling, effective communication, managing parts trunk stock, daily completion of service reports and activities while on-site; Learning new technologies and software applications as they become available to improve productivity.
With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory, and builds competency to be a trusted advisor, communicate leads to management and sales staff.
As a Specialist, you will provide Customers with information, pricing and options, utilizing clear, proactive communications during all service phases to optimize Customer operations and provide a One of A Kind experience.
The Experience, Skills, and Abilities needed or Required
High School Diploma or GED with minimally 8 years of progressive work experience., including a minimum of 4 or more years experience maintaining and repairing STERIS equipment, or combined experience with STERIS and competitive equipment and 2 years highly regulated industry (healthcare, medical equipment, oil, and gas).
Successful in achieving Specialist training and meeting any promotional requirements as an Equipment Service Technician II/III.
Proven Customer engagement skills, including effective written and verbal communication skills and ability to drive collaborative solutions with sales, install and Customer contacts. Demonstrates adaptability, solicitation of diverse views and models respect and collaboration.
Experienced change agent, with ability to manage own workload and help balance work across the team, models initiative and continuous learning.
Proven computer skills (MS windows/email, navigation, mobile app, data input into multi systems).
Professional written and verbal communication skills, including translating complex issues into concise easy to understand solutions.
Valid driver's license and the ability meet all required background and physical assessment elements to obtain & maintain existing and new vendor credentialing requirements.
Ability to work flexible hours, sometimes outside “normal business hours” and including overnight travel (amount may vary based on district geography).
Ability to establish effective home office (High Speed internet, conducive working space, secure company owned equipment and info).
Must be able to be compliant with hospital/customer credentialing requirements.
An Associate's Degree, or related certifications, in a technical/mechanical area, with competitive equipment training or related military experience may be considered towards technical experience requirement.
#LI-DC
Pay range for this opportunity is $74,587.50 - $96,525.00. [ACTION REQUIRED - REMOVE IF NOT APPLICABLE:] This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Service Writer
Service associate job in Cincinnati, OH
←Back to all jobs at ETI GLOBAL Service Writer
ETI GLOBAL is an EEO Employer - M/F/Disability/Protected Veteran Status Service Writer
ETI Inc. - Sharonville, Ohio
Excellence. Teamwork. Integrity.
ETI Inc. is a leading independent dealer specializing in heavy equipment and parts. We are seeking a highly motivated and customer-focused Service Writer to join our growing team. This role offers an excellent opportunity to develop professionally within a dynamic and supportive environment. If you're looking to advance your career with a company that values enthusiasm, collaboration, and integrity, we encourage you to apply.
What We Offer:
Comprehensive Medical, Dental, and Vision Insurance
Life, Accident, and Critical Illness Coverage
401(k) Retirement Plan
Paid Vacation, Holidays, and Sick Leave
Opportunities for Overtime and Career Advancement
Position Overview:
The Service Writer plays a key role in ensuring smooth operations within our service department. This individual will be responsible for coordinating service workflow, managing customer interactions, and supporting technicians to deliver exceptional service. The ideal candidate is organized, proactive, and excels in both verbal and written communication.
Key Responsibilities:
Provide outstanding customer service and support
Prepare accurate service estimates and coordinate job scheduling
Manage inventory and ensure timely delivery of parts and equipment
Maintain quality control standards throughout the service process
Collaborate with technicians and other departments to ensure efficient workflow
Monitor and manage service documentation and records
Qualifications:
Previous experience in customer service required
Supervisory or management experience preferred
1-2 years of experience in the automotive or heavy machinery industry
Strong communication and interpersonal skills
Proficiency with computer systems and software
Experience in scheduling or workflow management
Ability to lift heavy machinery parts as needed
Team-oriented mindset with a willingness to learn and grow
Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM
Occasional Saturdays based on workload
Frequent opportunities for overtime
How to Apply:
Please submit your resume along with references and relevant experience. We are seeking a driven individual who is eager to contribute to our team and help us continue delivering excellence.
Please visit our careers page to see more job opportunities.
Customer Service Advisor (Annual Pay $80K Obtainable)
Service associate job in Batavia, OH
Job Description
Customer Service Advisor
Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly.
Responsibilities
This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to:
Experience with Reynolds and Reynolds software.
Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management.
Participate in service meetings for Safety, Technical Updates, and employee communication.
Attend weekly product update meeting with management team.
Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers
Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes.
Maintain the Holman Motors Customer Service Philosophy and Standards.
Qualifications
Ability to operate in an Organized Process
Excellent communication skills.
Finds success in completing and moving through Tasks daily
Understand the service process.
Analysis/problem solving skills.
Demonstrate commitment to and creative thinking for continuous improvement.
High ability to multi-task.
Ability to develop and maintain a good business relationship with both external and internal customers.
Education and/or Experience
Previous Service Writing Experience or management preferred.
Minimum 2 years' experience in Customer Service operations or related field preferred.
High School Diploma or GED.
Compensation
Compensation is based on experience and ability. Salary plus commission.
Benefits
Eligible for Healthcare, 401K, paid vacation
Adventure Readiness Specialist - Service
Service associate job in Sharonville, OH
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Hourly Rate for OHIO Based Applicants: $18.17- $20.10 (actual compensation will be determined based on experience, location, and other factors permitted by law) Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
Automotive Service Consultant
Service associate job in Cincinnati, OH
We're seeking an Experienced Automotive Service Writer
Are you a former/current service advisor or service consultant? We encourage you to apply to the Service Advisor position. We are a high-volume dynamic shop with excellent earning potential. This is a rare opening for someone to become a team member. We are a "Customer First" focused dealer group.
Are you looking for a new opportunity to grow and start your career path into dynamic field? Apply now for our Service Advisor position. We provide an excellent working environment and temperature-controlled environment.
About Us
High volume dealership.
We have state of the art training programs, a phenomenal culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.
We're passionate about helping your career and adding to your resume because we know that happy employees lead to happier customers.
Benefits We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Saturday Lunches
Discounts on products and services
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Previous dealership experience is preferred
Ability to read and comprehend written instructions and information
Excellent customer service skills
Team player
Valid driver's license & clean driving record
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.
Auto-ApplyBuy Center Representative
Service associate job in Florence, KY
Tom Gill Chevrolet is located in Florence, Kentucky just 10 minutes from downtown Cincinnati and is proud to be the premier dealership in the area!
Tom Gill Chevrolet is the largest volume Chevrolet dealership and largest volume used vehicle retailer in Northern Kentucky. Tom Gill Chevrolet prides itself on delivering a lifetime experience to both our customers and employees because we believe that retention is the best path to growth and development. We have been in business for over 25 years in the Cincinnati and Northern Kentucky marketplace and the owners are on-site just about everyday. This is a family run organization that is highly involved in the community as well. Currently we employ over 140 people and we are always looking for the best people to train and develop so we can continue to deliver an unparalleled customer experience.
About the Position:
The buy center representative position is focused on making sure that we are sourcing and purchasing vehicles for our used vehicle inventory. The buy center representative is focused on reaching out to individual sellers in order to make competitive offers on their vehicles and coordinate the sale of the vehicle to Tom Gill Chevrolet. This position has high customer interaction that is focused on making the process of selling a car easy, efficient and without all the hassle one has when they do it on their own. The buy center is one of our fastest growing departments and we are looking for the next great representative to join the team!
Benefits:
Paid Training
Health Insurance
401K Match
Vision Insurance
Dental Insurance
Opportunity to Grow & Advance
Employee Purchase Discount Program
Flexible Schedule
RESPONSIBILITIES:
Reach out to customers to inquire about purchasing their vehicles.
Work as a liason with the customer in store to best assist them in selling their vehicle to Tom Gill Chevrolet.
Work our sell only leads through consistent follow-up.
Coordinate offer values with our vehicle evaluation team.
Work in a team environment to help the buy team achieve it's monthly acquisition goals.
NO PRIOR DEALERSHIP EXPERIENCE REQUIRED.
REQUIREMENTS:
Professionalism
Accountability
Integrity
Dedication
Driven and motivated to achieve results
Excellent communication skills
Strong desire to learn more and do more
Auto-ApplyTickets Sales & Service Consultant
Service associate job in Mason, OH
Department: The Ticket Office: Sales, Service and Operations Status: Temporary/Seasonal- 6 months (March - August) or 4 months (May - August) Why Join Us?Career Launchpad: Gain real-world experience in sports sales and service, with opportunities to learn from industry leaders and grow your professional skills.Team Culture: Work in a supportive, inclusive environment that values diverse perspectives, collaboration, and mentorship.Exclusive Access: Enjoy behind-the-scenes exposure to a major international sporting event, with opportunities to network with professionals. Professional Development: Receive training, coaching, and feedback to help you succeed and prepare for future roles in the sports industry.Make an Impact: Play a key role in delivering exceptional experiences to fans and premium clients while contributing to the ongoing success of a historic tournament. The RoleAs a Ticket Sales & Service Consultant, you'll be at the heart of our sales and service operations. You'll drive ticket sales, generate revenue, and ensure fan satisfaction through proactive outreach and exceptional service. During the tournament, you'll take ownership of premium club areas, assist with ticket operations, and help create memorable moments for our guests. You'll thrive in this role if you are:
Motivated, resilient, and eager to learn
Adaptable and comfortable in a fast-paced environment
A team player with strong emotional intelligence and integrity
Passionate about building a career in sports sales or service
Key Responsibilities
Sell and service a full menu of general and premium ticket packages.
Execute the complete sales cycle from prospecting to closing
Meet activity and sales goals (calls, appointments, revenue targets)
Maintain accurate records of all sales and service activities in our CRM
Respond to inbound ticket inquiries, process payments, and resolve customer questions
Take initiative in onboarding and mentoring new sales team members, helping shape a high-performance culture and positioning yourself for future leadership opportunities
Deliver best-in-class service for premium seating clients, including:
Managing premium areas during the tournament
Handling premium service email communications
Building relationships and ensuring a high level of satisfaction for premium clients
Supporting retention events and special experiences for premium guests
Assist with special projects and pop-up experiences across the campus
Collaborate with the Director of Ticket Operations, Director of Premium Sales, and Manager of Premium Client Services
Other duties as assigned for the overall success of the Tournament
Qualifications & Requirements
Currently enrolled at an accredited college/university or recently graduated
Desire to build a career in the sports industry
1-2 years of ticket sales or hospitality experience preferred
Experience with CRM systems and Archtics ticketing is a plus (not required)
Strong time management, customer service, organizational, and problem-solving skills
High emotional intelligence, curiosity, and a growth mindset
Full-time, in-person availability from March to August (or May to August)
Willingness to work non-traditional hours, including weekends and events
Ability to secure housing and transportation in the Mason, OH area
Compensation: $17 hourly rate plus overtime Duration: 6 months (March - August) or 4 months (May - August) Must be available to work the 2026 Cincinnati Open (Dates: August 11 - 24, 2026)
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Receptionist Call Center Operators
Service associate job in Cincinnati, OH
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location.
In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect:
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more
!
The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance.
Job Duties and Responsibilities:
Identifies problem, troubleshoots, and provides advice to assist callers.
Understands company structure and how the to direct the calls to the appropriate area.
Job Requirements and Skills:
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Requires basic keyboard proficiency and familiarity with basic computer office software.
Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday.
Pay Rate: $13.75 per hour
Qualifications
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Additional Information
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more!
Chapter Services Consultant
Service associate job in Oxford, OH
Job Description
Title: Chapter Services Consultant
Reports to: Director of Chapter Services
Status: Full-time, Exempt
Travel: Up to 75%
Summary/Objective:
The strategic goal of this position is to be the "account executive" to the chapter. The Chapter Services Consultant will educate and inform members and provide resources to members. In addition, the Chapter Services Consultant will be an ambassador of Phi Kappa Tau to chapters, campuses, and alumni. The Chapter Services Consultant will develop a strong relationship with chapter officers - primarily the chapter president - and serve as a direct line of communication from the chapter to the chief executive officer, director of chapter services and staff of the National Fraternity.
This is more than just a first job - it's a launchpad for leadership, management, and professional development. You will:
Gain real-world experience in project management, communication, and leadership.
Travel nationwide, connecting with campuses, alumni, and undergraduates.
Contribute to the long-term health and growth of the Fraternity you know and love.
Build a professional network with fraternity executives, alumni leaders, and higher education professionals.
Key Responsibilities:
Representing the National Fraternity as an expert on Phi Kappa Tau policies, protocols and procedures.
Delivering chapter operational management and leadership content to chapter officers and the general membership.
Building rapport and connections with campuses, students and alumni.
Developing a strong knowledge of chapter histories.
Completing paperwork and reports.
Creating written content on leadership topics.
Demonstrating creativity and innovation in developing solutions.
Support the initiatives of the Executive Offices and National Fraternity.
Qualifications:
Bachelor's degree required.
Strong leadership and interpersonal skills.
Excellent written and verbal communication abilities.
Ability to work independently and collaboratively in a team environment.
Experience in training, development, or student leadership preferred.
Fraternity or sorority experience is a plus.
Membership in Phi Kappa Tau strongly preferred (though not required).
Benefits & Experience You'll Gain:
Full-time salary with pro-rated rent, health benefits, competitive 401k, and paid time off.
Travel opportunities across the U.S. while shaping the future of Phi Kappa Tau.
Mentorship and professional coaching from fraternity executives and alumni leaders.
A chance to directly impact the success of chapters and the growth of the organization.
Early-career experience that builds transferable skills for future roles in sales, education, business, management, nonprofits, and beyond.
About Phi Kappa Tau
Founded in 1906 at Miami University in Oxford, Ohio, Phi Kappa Tau is a national fraternity dedicated to developing men of character into men of distinction. Today, the Fraternity has 85 chapters with more than 4,000 undergraduate members and over 105,000 members across its history.
The mission of Phi Kappa Tau is simple yet powerful: to champion a lifelong commitment to brotherhood, learning, ethical leadership, and exemplary character.
Substitute Food Service Employee - District
Service associate job in Mason, OH
Food Service/Substitute Cafeteria Worker Date Available: Ongoing District: Oak Hills Local School District Additional Information: Show/Hide Substitute Food Service Employee - District FILING DEADLINE: None
TERMS OF EMPLOYMENT: Student school year. Salary as per food service salary schedule.
OAK HILLS LOCAL SCHOOL DISTRICT
JOB TITLE: Food Service Worker
REPORTS TO: Assigned administrator/supervisor
JOB OBJECTIVE: Prepares and serves meals.
MINIMUM QUALIFICATIONS:
* High school diploma. Work skills substantiated by training and/or work experience.
* Successful completion of current health, safety and nutrition certification may be required.
* Ability to perform physically demanding work that includes lifting/moving heavy items.
* Ability to prepare standardized recipes using commercial kitchen equipment.
* An acceptable score on a pre-employment skill test may be required.
* Complies with drug-free workplace rules, board policies and administrative guidelines/procedures.
* Demonstrates dependability/flexibility. Reacts to interruptions/emerging priorities effectively.
* Displays sufficient math skills to calculate totals, percentages, ratios, and portions accurately.
* Embodies high ethical standards/integrity. Accepts personal responsibility for decisions/conduct.
* Maintains a record free of criminal violations that would prohibit public school employment.
ESSENTIAL FUNCTIONS:
Prepares/serves food. Performs ancillary duties that support the effective delivery/advancement of
high-quality food services.
* Works effectively with minimal supervision. Performs tasks efficiently to meet deadlines.
* Assists with the receipt of deliveries. Follows approved food safety procedures. Verifies quantities. Reports shortages/spoiled products. Organizes, stores, dates and rotates stock as directed.
* Follows published menus. Complies with USDA child nutrition guidelines. Works with staff to address the needs of students with dietary restrictions.
* Uses standardized recipes to maintain quality control. Uses products carefully to control costs/reduce waste. Measures, weighs and adapts recipe ingredients accurately. Records food usage on production records. Notifies supervisor to replenish supplies.
* Monitors compliance with district specifications and mandated regulations (e.g., hazard analysis of critical control points, portion size, sanitation procedures, etc.). Monitors temperature controls.
* Sets up serving lines. Gives attention to the attractive presentation/serving of food. Replenishes food to maintain an orderly flow of customers. Provides substitute menu items as needed.
* Operates the cash register or point-of-sale (POS) system. Follows district guidelines for personal checks/charges. Ensures that money is exchanged correctly and cash is not left unattended.
* Uses the list provided by the food service supervisor to verify free and reduced-cost meals.
* Accounts for all meals served. Prepares a separate record of charges collected. Records unpaid charges at the end of each day. Reconciles shortages.
* Counts money. Reconciles, prepares and makes bank deposits. Submits records as directed.
* Operates the dishwasher. Verifies cleaning/sanitization cycles are completed properly.
* Follows established sanitization procedures to properly clean items that require hand washing.
* Cleans/sanitizes work surfaces, equipment, serving lines, kitchen floors, dining tables, etc.
* Ensures that leftover food, supplies and equipment are stored properly.
* Helps prepare for health and safety inspections. Learns how to operate fire/safety equipment.
* Reports personal injuries that require treatment to a supervisor.
* Assists with special district events and non-school use of food service facilities as directed.
* Protects district property. Secures equipment/storage areas as directed.
Exemplifies professionalism and fosters goodwill to enhance the district's public image.
* Contributes to an effective and positive work/learning environment. Completes all assigned duties.
* Develops mutually respectful relationships with co-workers. Functions as part of a cohesive team.
* Maintains a professional appearance. Wears work attire appropriate for the position.
* Maintains an acceptable attendance record and is punctual.
* Respects privacy and maintains the confidentiality of privileged information.
* Strives to develop rapport and serve as a positive role model for others.
* Takes the initiative to perform routine tasks independently.
Maintains open/effective communications.
* Prepares/maintains accurate records. Submits required paperwork on time.
* Provides prompt notification of personal delays or absences.
* Refers district policy interpretation questions to an appropriate administrator.
* Seeks clarification when directives/expectations are unclear.
* Uses active listening and problem-solving techniques to resolve questions/concerns tactfully.
* Uses diplomacy/self-control when dealing with other individuals. Respects diversity.
Pursues opportunities to enhance professional performance.
* Cross-trains with other food service staff. Attends training/in-service programs as directed.
* Keeps current with advances in technology associated with work assignments.
* Works toward mastery of individualized development/performance goals as directed.
Takes precautions to ensure safety. Helps supervisors manage/eliminate risks.
* Maintains high expectations for appropriate conduct. Watches for situations that may indicate a problem. Follows district protocol and state law to deal with bullying, discrimination, inappropriate behavior, and suspected child abuse/neglect.
Performs other specific job-related duties as directed.
* Assists with unexpected/urgent situations as needed.
* Helps implement workplace initiatives that advance district goals.
WORKING CONDITIONS:
Safety is essential to job performance. Employees must exercise caution and comply with standard safety regulations and district procedures when involved in the following situations:
* Balancing, bending, climbing, crouching, kneeling, reaching, or standing.
* Exposure to adverse weather conditions and temperature extremes.
* Exposure to air-borne particulates, chemical irritants, combustible materials, electrical hazards, equipment vibrations, loud sounds, moving mechanical parts and odors. Exposure to wet and/or slippery surfaces.
* Exposure to blood-borne pathogens and communicable diseases.
* Interacting with aggressive, disruptive and/or unruly individuals.
* Lifting, carrying and moving work-related supplies/equipment.
* Operating and/or riding in a vehicle.
* Performing strenuous or repetitive physical tasks for extended periods of time.
* Traveling to meetings and work assignments.
Performance Evaluation: Job performance is evaluated according to policy provisions and contractual agreements adopted by the Oak Hill Local School District.
The Oak Hill Local School District is an equal opportunity employer. This job description identifies primary responsibilities and is not intended to be a complete list of all duties performed. This document is subject to change in response to student demographics, staffing, funding variables, modified operating procedures, program/curriculum changes and unforeseen events. Rev. 11/2011
Customer Service Advisor (Annual Pay $80K Obtainable)
Service associate job in Batavia, OH
Customer Service Advisor
Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly.
Responsibilities
This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to:
Experience with Reynolds and Reynolds software.
Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management.
Participate in service meetings for Safety, Technical Updates, and employee communication.
Attend weekly product update meeting with management team.
Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers
Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes.
Maintain the Holman Motors Customer Service Philosophy and Standards.
Qualifications
Ability to operate in an Organized Process
Excellent communication skills.
Finds success in completing and moving through Tasks daily
Understand the service process.
Analysis/problem solving skills.
Demonstrate commitment to and creative thinking for continuous improvement.
High ability to multi-task.
Ability to develop and maintain a good business relationship with both external and internal customers.
Education and/or Experience
Previous Service Writing Experience or management preferred.
Minimum 2 years' experience in Customer Service operations or related field preferred.
High School Diploma or GED.
Compensation
Compensation is based on experience and ability. Salary plus commission.
Benefits
Eligible for Healthcare, 401K, paid vacation
Receptionist Call Center Operators
Service associate job in Cincinnati, OH
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Our client, one of the leading, national health insurance providers is currently seeking several
Receptionist Call Center Operators
for their Cincinnati, OH location.
In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect:
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more
!
The
Receptionist Call Center Operator
will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance.
Job Duties and Responsibilities:
Identifies problem, troubleshoots, and provides advice to assist callers.
Understands company structure and how the to direct the calls to the appropriate area.
Job Requirements and Skills:
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Requires basic keyboard proficiency and familiarity with basic computer office software.
Working Hours:
Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday.
Pay Rate:
$13.75 per hour
Qualifications
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Additional Information
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more!
Chapter Services Consultant
Service associate job in Oxford, OH
Title: Chapter Services Consultant
Reports to: Director of Chapter Services
Status: Full-time, Exempt
Travel: Up to 75%
Summary/Objective:
The strategic goal of this position is to be the "account executive" to the chapter. The Chapter Services Consultant will educate and inform members and provide resources to members. In addition, the Chapter Services Consultant will be an ambassador of Phi Kappa Tau to chapters, campuses, and alumni. The Chapter Services Consultant will develop a strong relationship with chapter officers - primarily the chapter president - and serve as a direct line of communication from the chapter to the chief executive officer, director of chapter services and staff of the National Fraternity.
This is more than just a first job - it's a launchpad for leadership, management, and professional development. You will:
Gain real-world experience in project management, communication, and leadership.
Travel nationwide, connecting with campuses, alumni, and undergraduates.
Contribute to the long-term health and growth of the Fraternity you know and love.
Build a professional network with fraternity executives, alumni leaders, and higher education professionals.
Key Responsibilities:
Representing the National Fraternity as an expert on Phi Kappa Tau policies, protocols and procedures.
Delivering chapter operational management and leadership content to chapter officers and the general membership.
Building rapport and connections with campuses, students and alumni.
Developing a strong knowledge of chapter histories.
Completing paperwork and reports.
Creating written content on leadership topics.
Demonstrating creativity and innovation in developing solutions.
Support the initiatives of the Executive Offices and National Fraternity.
Qualifications:
Bachelor's degree required.
Strong leadership and interpersonal skills.
Excellent written and verbal communication abilities.
Ability to work independently and collaboratively in a team environment.
Experience in training, development, or student leadership preferred.
Fraternity or sorority experience is a plus.
Membership in Phi Kappa Tau strongly preferred (though not required).
Benefits & Experience You'll Gain:
Full-time salary with pro-rated rent, health benefits, competitive 401k, and paid time off.
Travel opportunities across the U.S. while shaping the future of Phi Kappa Tau.
Mentorship and professional coaching from fraternity executives and alumni leaders.
A chance to directly impact the success of chapters and the growth of the organization.
Early-career experience that builds transferable skills for future roles in sales, education, business, management, nonprofits, and beyond.
About Phi Kappa Tau
Founded in 1906 at Miami University in Oxford, Ohio, Phi Kappa Tau is a national fraternity dedicated to developing men of character into men of distinction. Today, the Fraternity has 85 chapters with more than 4,000 undergraduate members and over 105,000 members across its history.
The mission of Phi Kappa Tau is simple yet powerful: to champion a lifelong commitment to brotherhood, learning, ethical leadership, and exemplary character.