Customer Service Clerk III
Service associate job in Coeur dAlene, ID
Join Our Team as Customer Service Clerk III at the Assessor's Office! Are you passionate about helping others and delivering exceptional customer service? Do you enjoy a dynamic work environment that allows you to play a vital role in supporting the community? If so, we want you to apply for the Customer Service Clerk III position with the Kootenai County Assessor's Office!
As the first point of contact for the Assessor's Office, you'll become the "face" of the department, ensuring a positive and professional experience for residents and professionals alike. Your expertise and dedication will directly contribute to our office's success in achieving important goals, projects, and objectives. This is your opportunity to make a meaningful impact while advancing your career in local government!
Why You Should Apply:
* Competitive Salary: $20.60 to $21.54 per hour, based on qualifications and experience.
* Amazing Benefits: Enjoy an exceptional Benefits Package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more.
* Generous Paid Time Off: Full time employees earn up to 8 hours of vacation per month increasing with years of service and a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI).
* Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility.
What You'll Be Doing:
* Providing exceptional front-counter customer service to the public and assisting with inquiries related to property assessments and valuations.
* Interpreting assessment records and appraisal notes to guide customers through property ownership and assessment procedures.
* Coordinating with Appraisers, Land Records, and Mapping staff to resolve complex inquiries.
* Handling a high-volume phone system, multitasking, and staying organized in a fast-paced, customer-focused environment.
Do You Qualify? We're looking for someone with:
* A high school diploma (or GED) and at least six months of related experience or training (no degree required).
* Excellent customer service skills and the ability to communicate effectively.
* A good understanding of administrative and secretarial procedures, real estate, property ownership transfers, or title chains is a plus.
* The ability to maintain composure and professionalism in a high-pressure environment.
* A valid driver's license and a clean driving record (must be insurable).
* Click here to view the full job description.
This Is the Job for You If:
* You thrive in busy office environments and enjoy providing front-line support to people.
* You're organized, detail-oriented, and excel at managing multiple tasks simultaneously.
* You handle stressful situations with calmness and professionalism.
* You love contributing to the community and providing crucial services that make a real difference.
About Kootenai County: Located in beautiful northern Idaho, Kootenai County offers an unmatched quality of life surrounded by scenic mountains and over 20 pristine lakes. If you enjoy outdoor activities like hiking, boating, and skiing, this is the perfect place to call home! With a low crime rate, a welcoming community, and the city of Coeur d'Alene offering a vibrant atmosphere, it's an ideal location for both work and play.
Apply Today! To apply, visit Kootenai County Employment Opportunities and submit your online application. Be sure to attach your cover letter and resume with your application to be considered for this position.
For questions, please contact Human Resources at ************** or email *************.
Equal Opportunity Employer/Vets Preference/Drug-Free Workplace
We look forward to hearing from you!
Easy ApplyTechnical Service Rep
Service associate job in Spokane, WA
Are you looking for an opportunity to be part of a great sales team and a strong company that believes in their people?
Do you want to use your industrial rubber and application knowledge to help solve customer problems, answer their questions to build sales and customer satisfaction?
As a Technical Sales & Service Representative (TSSR) at Applied Industrial Technologies, you will use your strong customer service and technical skills to respond directly to customer requests and support our Applied Account Manager team regarding applications, product selection, and installation of our industrial rubber product selection. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results!
Responsibilities
Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates
Professional point of contact for customer quotes and product sourcing
Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfaction
Timely and accurate reporting
Requirements
2+ years proven customer service or sales experience
Use of proper English grammar, written and verbal
Ability to read / understand technical drawings
Work independently and as part of a team
Listening, negotiating, and effective questioning skills
Ability & desire to quickly learn new processes and systems
HS Diploma or Equivalent
Ability to pass a DOT medical and drug screen
Industrial rubber products application knowledge (conveyor belting, fabrication, splicing),
preferred
When you join the Applied team, you will enjoy:
Base salary and bonus opportunities
Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
Personalized training & development program
Career development opportunities
Work for a corporation that believes in developing its people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Representative | Full-Time|
Service associate job in Coeur dAlene, ID
Heritage Health is seeking a full-time (1.0 FTE) Customer Service Representative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
Schedule: 7:00am to 5:30pm
Why You Should Join our Dynamic Healthcare Team:
Passionate Purpose: We're committed to enhancing lives, every day.
Unmatched Support: We are committed to a fun and supportive team environment.
Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.
Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
Exceptional Rewards: Competitive pay, and benefits
Benefits:
Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees.
Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost).
Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.
The Client Services Representative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience.
Requirements
Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred
Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit
Strong organizational, communication, and customer service skills
Proficient in the use of standard office software and equipment
Ability to maintain confidentiality and adhere to HIPAA regulations
Essential Functions:
Greet and check in clients, ensuring demographic information and insurance details are updated at each visit
Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors
Schedule appointments for new and existing clients using three electronic practice management systems
Make appointment reminder calls for all scheduled clients
Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable
Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team
Assist with client check-out as needed
Create and maintain client charts in accordance with documentation standards
Audit counselor charts for clinical documentation compliance based on funding source requirements
Track and document No Show appointments; follow established No Show protocol
Process all scheduled self-pay clients through the Medicaid system to verify potential coverage
Maintain a clean and organized waiting area throughout the day
Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail
Maintain regular and predictable attendance
Perform other duties as assigned to support clinic operation
Key Success Factors:
Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks
Consistently professional phone etiquette and effective verbal communication skills
Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment
Solid organizational skills with attention to detail and accuracy
Working knowledge of insurance processes, including Medicaid and third-party payer systems
Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations
Job Overview:
Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.
Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday
Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time)
Reaching with hands and arms occurs approximately one-third of the workday
Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time)
Requires frequent verbal communication and active listening (over two-thirds of the time)
Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time
Rarely required to lift more than 41 pounds
Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively
Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.
Salary Description $19.81 to $28.20 an hour
Customer Service Rep(07328) - 2 N Division
Service associate job in Kellogg, ID
Domino's in Kellogg is looking for great people who want to make some good dough. We are hiring for all positions and all have decent pay. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Specialist
Service associate job in Spokane, WA
We're hiring in both Colville and Spokane for our Customer Service Team! As a Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers rely on-whether over the phone or through other channels. You'll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human.
In this entry-level role, you'll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We're looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters.
Service Specialists start at $19.57/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans. We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.
At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.
Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.
* Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures.
* Deliver accurate, professional, and customer-focused support via phone and written correspondence.
* Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed.
* Accurately document all interactions for tracking and analysis.
* Understand and contribute to departmental and operational goals.
* Escalate concerns appropriately and professionally.
* Manage workloads effectively by multitasking and prioritizing tasks.
* Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally.
* Embody our OneTeam Values-Accountable, Courage, Curious, Inclusive, and Integrity-in every aspect of your work.
* Perform other duties as needed.
Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.
* Clear, friendly, and professional communication skills in both verbal and written communication
* Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences
* Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track
* Motivated and growth-minded, with a strong desire to excel and continuously develop new skills
* Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes.
* Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers.
* Authorized to work for any employer in the United States
* Ability to pass a criminal background check
* High school diploma or general education degree (GED) with customer service-related experience preferred
Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.
Customer Service Representative
Service associate job in Spokane Valley, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
Auto-ApplyCustomer Experience Coordinator - Retrofit & Service Division
Service associate job in Spokane, WA
At R&R Heating & Air Conditioning, the customer experience is everything. Whether a homeowner is replacing a furnace, upgrading to heat pump technology, or calling in for urgent service, we are the team that answers the call - literally. Our Retrofit & Service Customer Experience Coordinator plays a critical role in helping customers feel supported, informed, and taken care of from the very first interaction.
This is a fast-paced, high-volume environment where you'll juggle scheduling, communication, technician dispatching, and follow-through. If you excel at staying calm under pressure, solving problems quickly, and making people feel valued - this role is for you.
Who We Are
Mission: Improving lives. Pushing the boundaries of what's possible.
Our values guide everything we do: Integrity | Trust | Giving | Positivity | Teamwork | Accountability
We are a locally owned, community-focused HVAC company with a reputation for doing things the right way.
What You'll Do
* Serve as the primary contact for homeowners, clients, and service inquiries.
* Answer incoming calls and messages with a warm, professional, and helpful approach.
* Schedule service calls, maintenance appointments, and retrofit consultations.
* Dispatch technicians based on skill, availability, urgency, and geography.
* Communicate with technicians throughout the day to manage workflow and adjust schedules.
* Keep customers informed regarding arrival windows, delays, and follow-up needs.
* Document and update all job information in ServiceTitan.
* Support warranty requests and equipment ordering coordination as needed.
* Help resolve concerns quickly and professionally to maintain high customer satisfaction.
What Success Looks Like
* Customers feel heard, respected, informed, and supported.
* Schedules stay tight, efficient, and responsive.
* Technicians receive clear, accurate job details - and stay productive.
* Issues are resolved proactively, not reactively.
* The day keeps moving smoothly - even when things get busy.
Qualifications
Required:
* Experience in customer service, dispatching, coordination, or call center support.
* Ability to manage multiple priorities and stay composed in a fast-moving environment.
* Strong communication skills - both written and verbal.
* Confident using computer systems & adapting to new platforms.
* High attention to detail and follow-through.
Preferred (but not required - we will train):
* HVAC, plumbing, electricians, service trades, or construction scheduling experience.
* Familiarity with ServiceTitan or similar dispatch/project management software.
Work Environment
* Fast-paced, team-oriented office setting.
* Direct collaboration with Service Manager, Retrofit Install Coordinators, Lead Technicians, and Sales.
* This is an on-site role due to real-time dispatch needs.
Salary Description:
$21-$25/Hourly DOE
Customer Service Associate
Service associate job in Spokane Valley, WA
Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter
$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$17.61 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 12205 E Sprague Ave, Spokane Valley, WA 99206
Customer Service Associate
Service associate job in Spokane Valley, WA
Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$16.96 = Clothing Sorter/Hanger, Hardware Sorter
$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$17.61 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 12205 E Sprague Ave, Spokane Valley, WA 99206
Share: share to e-mail
Customer Service Advisor - Migrant Help
Service associate job in Spokane, WA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Service Associate
Service associate job in Spokane, WA
at Savers / Value Village
Job Title: Customer Service AssociatePay Range: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position.$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft$16.96 = Clothing Sorter/Hanger, Hardware Sorter$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes$17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201
Auto-ApplyCustomer Service Representative - Post Falls, ID
Service associate job in Post Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Service Representative 1 or 2 (Teller) - Airway Heights Branch
Service associate job in Airway Heights, WA
Full-time Description ** We are looking to hire one person with skillsets that align with the Service Representative 1 or 2 position. Below is the Service Representative 1 role responsibilities. Scroll down to review the Service Representative 1 and 2 s. **
Service Representative 1
Salary Start: $17.61 - $26.40
Report To: Assistant Branch Manager
With the goal of enhancing lives, fulfilling dreams and building communities this position is responsible for processing a wide variety of member transactions, while consistently uncovering members financial needs, deepening member relationships. We delight our members in every interaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Contributes to the organization's mission statement and goals by providing the highest quality of service, treating each person professionally - with warmth, courtesy and respect, deepening member relationships, and making a personal effort to make members feel they belong and are important to the credit union.
Welcome members and accurately process a wide variety of transactions.
Ability to work and understand credit union operating system, balance cash drawer and perform other operations functions accurately and timely.
Ask members appropriate open ended questions to understand their financial needs. Make applicable recommendations and/or referrals to specialists which help the member achieve their financial goals.
Performs such other duties as assigned, which may include, occasionally working at other branches or departments.
Ability to learn, use, understand, and promote all credit union digital delivery channels.
Maintain knowledge of and adhere to all compliance and regulatory standards including internal policies.
Effectively incorporates CARES Principles in daily behaviors and interactions:
Connect Create a welcoming, energized, and warm environment
Ask Discover and confirm others needs to ensure they feel understood and known
Resolve Take personal and full responsibility for meeting others needs
Elevate Commit to long-term personal and organizational growth and improvement
Strengthen Invest in our Numerica community and beyond.
SUPERVISORY RESPONSIBILITIES:
No requirement.
PERFORMANCE STANDARDS:
The ability to handle cash transactions quickly and accurately. Must present oneself in a positive, professional, cooperative manner toward members and fellow teammates with sound interpersonal skills. Professional appearance and demeanor.
EDUCATION and/or EXPERIENCE:
Minimum: High school diploma or general education degree (GED); plus minimum of 6 months related experience and/or training as a teller/service representative, customer service with cash handling. Preferred: Relevant training in a credit union, bank or other financial institution. Bi-lingual, Spanish preferred in some markets.
LANGUAGE SKILLS:
Ability to read, write and comprehend simple instructions, short correspondence and memos. Effectively present information in one-on-one situations to members, potential members and other teammates of the credit union.
INTERPERSONAL SKILLS
Courtesy, tact and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
CERTIFICATES, LICENSES, REGISTRATIONS:
No requirement.
OTHER SKILLS and ABILITIES:
Ability to operate general office machines and equipment such as photocopier, fax, computer, and currency and coin counter. Ability to lift up to 25lbs. Must be able to sit or stand for extended periods of time.
The doesn't imply an employment contract, nor is it intended to include every duty, task or instruction for which the employee is responsible. Other tasks may be assigned, based on business need and at Managements request.
Service Representative 2
Salary Range $19.31 - $28.96
Report To: Assistant Branch Manager
With the goal of enhancing lives, fulfilling dreams and building communities this position is responsible for processing a wide variety of member transactions, while consistently uncovering members financial needs, deepening member relationships. We delight our members in every interaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Contributes to the organization's mission statement and goals by providing the highest quality of service, treating each person professionally - with warmth, courtesy and respect, deepening member relationships, and making a personal effort to make members feel they belong and are important to the credit union.
Welcome members and accurately process a wide variety of transactions.
Ability to work and understand credit union operating system, balance cash drawer and perform other operations functions accurately and timely.
Ask members appropriate open-ended questions to understand their financial needs. Make applicable recommendations and/or referrals to specialists which help the member achieve their financial goals.
Performs such other duties as assigned, which may include, occasionally working at other branches or departments.
Demonstrated ability to learn, use, understand, and promote all credit union digital delivery channels.
Displays knowledge of and adheres to all compliance and regulatory standards including internal policies.
Exhibits ability to aid escalated members through CARES principles, knowledge application, and troubleshooting ability.
Ability to identify and handle member inquiries, resolve member concerns while maintaining member satisfaction.
Ability and aptitude to complete complex transactions accurately and timely.
Demonstrated ability as a resource to newer team members and peers.
Effectively incorporates CARES Principles in daily behaviors and interactions:
Connect Create a welcoming, energized, and warm environment
Ask Discover and confirm others needs to ensure they feel understood and known
Resolve Take personal and full responsibility for meeting others needs
Elevate Commit to long-term personal and organizational growth and improvement
Strengthen Invest in our Numerica community and beyond.
SUPERVISORY RESPONSIBILITIES:
No requirement.
PERFORMANCE STANDARDS:
The ability to handle cash transactions quickly and accurately. Must present oneself in a positive, professional, cooperative manner toward members and fellow teammates with sound interpersonal skills. Professional appearance and demeanor.
EDUCATION and/or EXPERIENCE:
Minimum: High school diploma or general education degree (GED); plus minimum of 2 years related experience and/or training as a teller/service representative, customer service with cash handling. Preferred: Relevant training in a credit union, bank or other financial institution. Bi-lingual, Spanish preferred in some markets.
LANGUAGE SKILLS:
Ability to read, write and comprehend instructions, short correspondence and memos. Effectively present information in one-on-one situations to members, potential members and other teammates of the credit union.
INTERPERSONAL SKILLS
Courtesy, tact and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
CERTIFICATES, LICENSES, REGISTRATIONS:
No requirement.
OTHER SKILLS and ABILITIES:
Ability to operate general office machines and equipment such as photocopier, fax, computer, and currency and coin counter. Ability to lift up to 25lbs. Must be able to sit or stand for extended periods of time.
The job description doesn't imply an employment contract, nor is it intended to include every duty, task or instruction for which the employee is responsible. Other tasks may be assigned, based on business need and at Managements request.
Requirements
Numerica Credit Union Benefits and Perks -
Learn more about our Benefits and Perks here- ******************************************************************************************
Numerica Credit Union is an Equal Opportunity/Affirmative Action Employer
Numerica Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/hiring process with Numerica Credit Union. If you are unable or limited in your ability to use or access Numerica Credit Union's career page at ****************** as a result of your disability, you can request reasonable accommodations by reaching out to your recruiter.
Salary Description $17.61 to $28.96 hourly
Parent Engagement Specialist
Service associate job in Spokane, WA
SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events.
This is a temporary position from September, 2021 to June 30, 2023
PRIMARY DUTIES AND RESPONSIBILITIES:
Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation.
Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations.
Build relationships with parents and families that fosters their ongoing engagement.
Partner with school and community partners to develop impactful parent outreach and engagement strategies.
Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready.
Serve as a resource for families in need of support regarding the college readiness and enrollment process.
Develop and support parent's access to college and career resources and materials.
Work with school administrators and community partners to identify opportunities for collaboration.
Work in partnership with school staff, college partners and other college access programs to deliver services to parents.
Use work and time management tools to strengthen and maximize the delivery of services.
Collect and enter data to document college and career activities completed.
Performs other duties as assigned.
Customer Service Representative
Service associate job in Spokane, WA
Job DescriptionBenefits:
Competitive salary
Free food & snacks
Opportunity for advancement
Organized. Personable. Detail-Oriented. Does This Sound Like You? At Handyman Connection, our Customer Service Representatives (CSRs) are the heart of our business. Youre often the first voice customers hear when they reach out to us, and you play a key role in delivering our brand promise. From scheduling jobs and managing customer relationships to supporting our Craftsmen in the field, this is a fast-paced, rewarding role where no two days are the same!
We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If youre someone who thrives in an organized, customer-driven environment and enjoys helping people, we want to hear from you!
Why Join Handyman Connection?
Be the Backbone of a Successful Business Youll play a crucial role in keeping our operations running smoothly.
Competitive Pay + Performance Bonuses We offer $19-$22 per hour (depending on experience), plus incentives based on goals you can control.
Enjoy a Fast-Paced & Rewarding Role If you love variety, talking to people, and organizing schedules, this job will keep you engaged.
Gain Valuable Experience in Business Operations Work with industry professionals, develop sales and customer service skills, and grow within the company.
Flexible Scheduling Full-time or part-time options available, with work-from-office opportunities.
Supportive Team Environment Our office staff, Craftsmen, and franchise owner work as a team, and youll be a vital part of that success.
Technology That Works for You Use state-of-the-art scheduling and customer management software to stay organized.
What Youll Do as a CSR:
Answer & Manage Incoming Calls Youll be the first point of contact for customers, handling questions, job requests, and appointment scheduling.
Schedule & Coordinate Jobs Work with customers and craftsmen to schedule work orders efficiently, ensuring the right craftsman is matched to the right job.
Outbound Customer Calls (Sales & Follow-Ups) Follow up on estimates, incomplete jobs, and customer satisfaction to help convert leads into booked jobs.
Use Approved Call Scripts Ensure a consistent and high-quality brand experience for every customer interaction.
Track & Maintain Job Scheduling Data Use Dispatch & ClientTether software to enter accurate customer and job details.
Handle Customer Service Requests & Complaints Address customer concerns professionally and efficiently to maintain positive relationships.
Support Craftsmen & Office Team Communicate job details to craftsmen in the field, keeping operations running smoothly.
Keep Data Clean & Organized Maintain accurate customer records, job notes, and scheduling information to ensure seamless follow-ups and reporting.
Meet or Exceed Sales & Customer Satisfaction Goals Work towards monthly booking goals and customer satisfaction targets that contribute to business success.
What Were Looking for in a CSR:
Strong Communication & People Skills Youre a great listener and communicator, both over the phone and in writing.
Friendly & Professional Demeanor You make customers feel welcome and help them feel confident in choosing Handyman Connection.
High Attention to Detail & Organization Youre able to juggle multiple tasks, keep schedules organized, and enter accurate data.
Comfortable Making Outbound Calls You dont mind following up with customers, confirming job details, and encouraging booked estimates to turn into paid jobs.
Proficient with Basic Software & Technology Experience with Microsoft Outlook, Excel, Word, and CRM/scheduling software (training provided).
Ability to Work in a Fast-Paced Environment You thrive in a busy setting and can adapt to changing priorities.
Self-Motivated & Independent You take initiative, work efficiently, and stay on task without constant supervision.
Experience in a Customer Service, Office Admin, or Call Center Role (Preferred, but Not Required) Prior experience in a construction-related or service business is a plus.
Familiarity with Home Repairs & Remodeling (Preferred, but Not Required) Basic knowledge of home services and repairs helps you communicate more effectively with customers.
Who Thrives in This Role?
Customer Service Pros Who Love Helping People If you genuinely enjoy talking to customers and problem-solving, youll excel here.
Detail-Oriented Multi-Taskers If youre great at keeping schedules organized, following up on tasks, and ensuring nothing falls through the cracks, this role is for you.
Sales-Savvy Communicators If youre comfortable making outbound calls, booking estimates, and converting leads, youll enjoy this roles goal-oriented approach.
Organized Professionals Who Like a Fast-Paced Job If you like staying busy, handling multiple responsibilities, and keeping operations on track, youll thrive in this position.
Apply Today!
Wed love to hear from you and see how you can help Handyman Connection grow!
Handyman Connection is an equal-opportunity employer committed to building a strong, professional, and customer-driven team.
Customer Service Representative - State Farm Agent Team Member
Service associate job in Rathdrum, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Service associate job in Hayden, ID
Job Description
If you're a resilient problem solver who can expertly handle difficult personalities, then Straight Shooter Plumbing and Rooter invites you to become a full-time Customer Service Representative! You'll be assisting clients over the phone and supporting efficient office operations while enjoying the following compensation package:
Competitive pay based on experience
PTO
Growth and advancement opportunities in a rapidly expanding company
Supportive, professional, and drama-free work environment
Ability to collaborate with a team that takes pride in completing impressive work
We're not going to lie, this isn't a position for someone with thin skin. Some clients can be gruff, and we need a confident go-getter who can roll with the punches and deliver exceptional service, even during tense conversations. If you feel up for the challenge, keep reading to learn how you can grow with our bustling Hayden, ID office!
YOUR SCHEDULE:
Our Customer Service Representative works during our office hours Monday through Friday with an occasional weekend rotation.
YOUR ROLE AS OUR CUSTOMER SERVICE REPRESENTATIVE:
Always polite and professional, you'll be answering incoming phone calls, responding to online requests, and ensuring customers receive top-grade assistance. This role will keep you on your toes as you accurately schedule plumbing appointments, efficiently dispatch technicians to the daily jobs, and inform customers about service updates, arrival times, and more. You'll keep our records organized and work closely with field technicians and management to support seamless service. Your hard work and dedication will ensure every customer receives the high-quality assistance they deserve!
QUALIFICATIONS:
2+ years of customer service experience in a trade industry
Thick skin with the ability to communicate with unhappy people and handle rough personalities
Ability to de-escalate tense situations and achieve positive outcomes
Dependable work ethic, attention to detail, and ability to stay calm under pressure
Ability to use computers and communicate over the phone
Excellent communication and time management skills
Friendly attitude and a willingness to go the extra mile for customers
Commitment to working with a team and getting the job done right
Experience using a CRM or scheduling software - preferred
OUR COMPANY
At Straight Shooter Plumbing and Rooter, we are the #1 local plumbing company in North Idaho, providing comprehensive plumbing services with unmatched expertise. Established in 2020, our team of experienced contractors brings over 30 years of combined industry knowledge, ensuring top-quality workmanship and peace of mind.
We value our employees and offer a range of benefits to show our team how much we appreciate them. Our employee-centric approach means that we prioritize the well-being of our team and ensure a supportive work environment where everyone can grow and develop as professionals. Come join our fantastic team!
HELP US HELP OTHERS!
Join our office as a Customer Service Representative and become an integral part of our success story. Apply now using our short initial form!
Job Posted by ApplicantPro
Family Service Representative
Service associate job in Spokane, WA
Full-time Description
Are you someone who finds fulfillment in helping others? Do you possess a strong desire to serve your community? Are you seeking a career that offers both financial rewards and personal satisfaction? If so, we want to hear from you!
For over 125 years, the Fairmount Memorial Family has been privileged to honor the lives of individuals within our local community. As a locally owned and operated company, we take great pride in serving the communities where we live and work.
With seven premier cemeteries, Heritage Funeral Home, and three Pacific Northwest Cremation locations, Fairmount Memorial Association is deeply committed to providing superior value and compassionate service that sets us apart within our profession and the communities we serve.
We are currently seeking motivated individuals to join our team as Family Service Representatives and 1099 Sales Contractors. This is more than just a job-it's an opportunity to build a meaningful career in sales that positively impacts the lives of the people we serve.
If you're passionate about making a difference and thrive in a sales environment where integrity and compassion are valued, we invite you to explore the opportunities available at Fairmount Memorial Association. Join our team and become part of a legacy of service and excellence. Apply now and start your journey towards a rewarding career with us.
Requirements
Title: Family Service Representative
Compensation: The greater of Minimum Wage or Commission
SUMMARY:
Are you passionate about providing compassionate support to families during their time of loss? Fairmount Memorial Association is seeking a dedicated Family Service Representative to join our team. In this role, you will assist bereaved families in making final arrangements for their loved ones, while also educating and informing them about the benefits of preplanning and pre-funding funeral and cemetery services.
REQUIREMENTS:
Meet and/or exceed monthly sales quota as directed by the Sales Manager.
Meet with families at the time of a death to help them make final arrangements.
Competently presents the choices of products and services we offer with compassion, sensitivity and
discretion.
Makes condolence calls after the funeral and burial. Complete the vital statistical information and collect relevant contact information from family members.
Follow up on referrals from clients. Contact and meet with potential clients who may require information and decision support regarding products and services.
Work collaboratively to support other Family Service employees in the spirit of teamwork, service and honesty.
Perform other duties as assigned. (Changes to responsibilities are at the discretion of the Sales
Manager).
Use Customer Relationship Management (CRM) software to track all leads.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Obtain self-generated leads and schedule presentations to meet assigned individual sales goals.
Provide At-Need clients with immediate service, providing an atmosphere that enables client to make informed decisions.
50% Lead Generation: Consistently network and build relationships to sell pre-need funeral/cemetery arrangements utilizing company tools and processes; while maintaining company standards
Maintain accountability by adhering to company policies, procedures and operations.
40 % Build Relationships with Families: Demonstrates customer service to ensure satisfaction and long-term relationships
Attend Sales Meetings, Trainings and company events as required.
Uphold Company Team Spirit by working cooperatively and collaboratively with all company departments
Duties as assigned by management
KNOWLEDGE, SKILLS AND ABILITIES:
Possess a positive “can-do”, self-motivated and driven personality
Possess adept people skills to be able to build, foster and maintain relationships
Strong customer service skills with the ability to professionally respond and handle difficult situations
Ability and desire to adapt to change
Strong communication skills both oral and written
Detail oriented
MINIMUM QULIFICATIONS:
Washington Life Insurance License.
Work well in partnership with others and possess a strong, supportive, client service orientation.
Exceptional communication skills: written, verbal and listening.
Proficient in computer applications.
Conduct oneself at all times in the highest ethical standard.
Respect and appreciate diverse faiths, cultures, and family values.
Possess highly efficient organizational skills.
Ability to walk short distances.
Possess a high level of self-motivation.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Work indoors and outdoors during all seasons and weather conditions, to including but not limited to rain, snow, sleet, hail, cold and hot days
Considerable amount of local and/or multiple location traveling required
Frequent, continuous periods of standing, up to 4-8 hours per day
Sitting continuously for many hours per day
Kneeling, reaching and bending to move and arrange products and materials
Climbing stairs to access buildings frequently
Occasional carrying and or lifting up to 25 pounds
Fairmount Memorial Association promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing.
Service Writer / Service Manager
Service associate job in Sandpoint, ID
Nelson's Automotive - Sandpoint, IN
Nelson's Automotive, a trusted local shop known for integrity, craftsmanship, and outstanding customer care, is looking for an experienced Service Writer / Service Manager to join our team. If you thrive in a fast-paced automotive environment, enjoy working with people, and take pride in keeping a shop running smoothly, we want to hear from you.
What You'll Do:
Lead and support a talented team of technicians
Write service orders, communicate clearly with customers, and ensure an exceptional experience
Manage daily workflow, scheduling, and follow-through
Help maintain the strong reputation Nelson's Automotive is known for
What We're Looking For:
Minimum of 5 years of experience in automotive service writing
Proven ability to manage people and shop operations
Strong communication, organizational, and customer-service skills
Someone dependable, motivated, and ready to grow with us
What We Offer:
Above-competitive pay, based on experience and ability
Bonus potential
Retirement plan with company matching
Paid vacation
Paid holidays
A respected, stable, and customer-focused workplace
If you're ready to take the next step in your automotive career with a shop that values quality and teamwork, Nelson's Automotive would love to meet you.
Customer Service Associate
Service associate job in Spokane, WA
Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$16.96 = Clothing Sorter/Hanger, Hardware Sorter
$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$17.61 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 708 W Boone, Spokane, WA 99201
Share: share to e-mail