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  • CSA Senior FP&A Analyst

    GE Vernova

    Service associate job in Schenectady, NY

    Looking to make a global impact and solve problems? Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. What impact you'll make: This is a position on the Contractual Services FP&A team for the Gas Power Heavy Duty Gas Turbine (HDGT) Global Services business. The CSA Senior FP&A Analyst is responsible for supporting the Contractual Services FP&A organization (incl. short term and long-term budgeting, reporting, and portfolio analytics). This position reports to the Contractual Services FP&A Leader. What you'll do * The CSA Sr. Analyst plays a critical part in driving key strategic and horizontal initiatives and supporting daily operational activities in partnership with the Contractual Services FP&A Leader. Specifically: * Provide operational analysis for CSA Business Line to support growth, manage risk, and position portfolio for optimized cash generation. * Provide financial reporting, estimating, closing support & support operational rhythms including Functional Monthly Operating Reviews (MOR) and Finance MORs. * Form a close relationship with pole & sub-region ITRs, transactional & fulfillment finance teams, as well as cross-functional operating partners to drive operational engagement & develop playbook for meeting operating targets for P&L performance. * Prepare and support presentations (Long-range Forecast, Budget, Early Reads, etc.) required to communicate financial position and strategic initiatives. * Support the consolidation of the entire financial case such as commercial and cash during key cycles. * Support CSA budgeting exercises. Connect dots between operational priorities to financial targets, drive standard work, and communicate drivers of financial outlook. * Provide financial advice and counsel to the Contractual Services team to drive consistent processes, strong financial outcomes, & best practice sharing. * Lead FP&A initiatives across Services finance focused on creating standard work and driving simplification. What you'll bring (Basic Qualifications) * Bachelor's Degree from an accredited university or college or equivalent knowledge or experience * Minimum significant experience of finance, accounting, or audit * Preferred graduate of finance management leadership programs (e.g., FMP, CAS, OFLP, etc.) What will make you stand out * You have a passion for collaborating cross-functionally to problem solve complex operational and financial problems. * You are someone who brings robust time management skills, ability to work under pressure, and a high level of attention to detail. * You have experience with driving process simplification and excellence leveraging contemporary data analysis tools, particularly within the Microsoft Suite and PowerBI. Benefits Available to You GEV employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce. * Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements. * A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today. * GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development. Inclusion & Diversity At GEV, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. If contracted in the US: The [salary/hourly pay] range for this position is [insert Total Base Pay Range from Workday posting]. The specific [salary/hourly rate] offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for [a performance bonus/variable incentive compensation/equity]. Available benefits include [X, Y, Z]. If contracted in Spain: Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: EU Work Permit, NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement. If contracted in Italy: EU work permit , Fluency in English and/or Italian Additional Information Relocation Assistance Provided: No
    $44k-105k yearly est. 23h ago
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  • Equity Research - Telecom Services, Cable & Satellite - Associate

    Jpmorgan Chase & Co 4.8company rating

    Service associate job in Day, NY

    JobID: 210706933 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $150,000.00-$200,000.00 Are you intellectually curious, highly communicative, an efficient writer, and good at building relationships, triangulating data, and solving puzzles? You have found the right team! One of the world's most highly respected advisory franchises, J.P. Morgan's fundamental and quantitative research provides thoughtful and differentiated analyses on sectors and companies and actionable ideas and thematic insights that empower our clients to make well-informed investment and strategic decisions. Job Description: As an Associate in Equity Research covering the Telecom Services, Cable & Satellite sector, you will become an industry expert, helping to conduct and facilitate industry analysis and company-specific coverage. This involves core research ranging from dissecting earnings releases and regulatory filings to assessing relevant news events, modeling financial statements and industry dynamics, performing detailed valuation work, writing research notes and sector pieces, and speaking to internal and external clients and management teams about the stocks and sector. You will work with our partners in both Sales and Trading to provide comprehensive client coverage, including fulfilling client requests for market updates and market intelligence. Research is fast-paced, demanding and intellectually stimulating. We look for candidates who possess strong accounting, finance, quantitative and business writing and communication skills, as well as modelling, forecasting, and valuation experience. Job Responsibilities: * Build and maintain Excel-based models to forecast company financials and project industry dynamics * Perform detailed valuation work to support stock recommendations * Analyze complex data sets, news releases, regulatory filings, and industry events to shape your view of the industry and companies under coverage * Write research notes on covered companies and sector reports and prepare presentations * Build relationships and communicate effectively with internal and external clients, industry experts, and management teams * Fulfill client requests in a timely and thorough manner * Demonstrate intellectual curiosity and seek to generate ideas for differentiated research product Required Qualifications, Capabilities and Skills: * FINRA licenses Series 86 and Series 87 * Two to three years of experience in equity research and/or investment banking * Strong accounting, finance, quantitative and business communication skills, as well as modelling, forecasting, and valuation experience * Advanced level of proficiency in Excel * Ability to multi-task and collaborate within a team environment as well as work independently * High level of organizational skills, excellent attention to detail, and a proven ability to meet deadlines in a dynamic environment * Passion for the markets and interest in the Telecom Services, Cable & Satellite sector. Preferred Qualifications, Capabilities and Skills: * CFA charterholder or progress towards CFA * Some coding capabilities - e.g., VBA, Python
    $150k-200k yearly Auto-Apply 1d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service associate job in Albany, NY

    About Opportunity Do you love helping others, know your local area well, and have a passion for making people feel welcome? You might be the perfect fit for our network of Relocation Consultants! Dwellworks is currently seeking friendly, resourceful, and detail-oriented individuals to support relocating employees and their families. This flexible, independent contractor role allows you to work on your own schedule while making a meaningful impact in your community. What You'll Do As a Relocation Consultant, also known as a Destination Services Consultant, you'll be the local expert and friendly face who helps individuals and families transition smoothly into a new home and city. No two days are ever quite the same! You'll provide support with: Area tours and community orientation Guidance on local schools and neighborhoods Rental Home-finding assistance Help setting up utilities and essential services like acquiring a driver's license and setting up a bank account Sharing your local knowledge to ease their settling-in process We'd love to hear from you if you have: Strong administrative and organizational skills Experience using Microsoft Office (Outlook, Word) and mobile apps Confidence using the internet for research and navigation A clean and valid driver's license A positive, solutions-focused mindset and professional attitude Willingness to travel to surrounding areas Why Join Us? Flexible, project-based work that fits your schedule Meet new people and represent your community with pride Make a real difference for families experiencing a big life transition Be part of a supportive, global network Is This the Right Fit for You? If you're organized, people-oriented, and eager to help others, we'd love to consider you for this role. Please note this opportunity doesn't pair well with full-time commitments Want to Learn More? Check out our website for more information on the role: ***************************************************************************
    $55k-87k yearly est. 60d+ ago
  • Airport Customer Service Agent

    GAT 3.8company rating

    Service associate job in Albany, NY

    GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at $16.00 per hour Flight Benefits Company-provided uniforms Daily pay options Paid training 401(k) matching Opportunities for career advancement into leadership roles and other positions within the company Position Overview: As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned. Key Responsibilities: Greet and assist customers promptly, courteously, and professionally both in person and over the phone. Announce incoming and outbound flights clearly and accurately. Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed. Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling. Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors. Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking. Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort. Work independently, manage tasks without direct supervision, and consistently meet service standards. Display a professional and positive image, adhering to company grooming and uniform standards at all times. Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs. Requirements: Must be at least 18 years of age. Must have a high school diploma or equivalent (GED) Strong attention to detail and accuracy in handling transactions, baggage, and flight information. Must be able to read, speak, and understand the English language fluently. Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment. Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone. Proficiency with entry-level computer systems and technology to manage flight information and process transactions. Ability to lift and move items weighing between 50-70 lbs. occasionally. Flexibility to work nights, weekends, and holidays as required by operational needs. Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law. Must successfully complete and pass a pre-employment drug test. Equal Opportunity Employer Statement: GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
    $16 hourly 20d ago
  • Loan Services - Reconciliation Associate

    Guggenheim Partners Investment Management 4.2company rating

    Service associate job in Day, NY

    Guggenheim Investments is seeking an exceptional candidate to join its Investment Management Operations function. The Reconciliation Associate is part of the Guggenheim Investments Portfolio Operations team and is responsible for ensuring that both cash and positions across assigned portfolios are accurate. The ideal candidate will be extremely organized while having the confidence and communication skills to effectively work in a team setting. A key aspect of the role is managing and liaising with counterparts at global custodians to minimize market risk, in addition to effectively communicating cross functionally with internal teams. The Associate role requires the ability to analyze upstream business processes and understand where gaps may exist and propose recommendations for process improvements. This position is located in our Chicago or New York office, full-time.ResponsibilitiesKey Responsibilities Reconcile cash and positions with external parties and across Wall Street Office and BlackRock Aladdin systems Process activity in Wall Street Office and Aladdin databases Research and resolve bank loan cash and position discrepancies in both WSO and Aladdin systems Provide liquidity for the accounts that Bank Loan Reconciliation team is responsible for to the trading desk Review PNI transactions and positions between WSO and BRS to ensure that transactions are consistent across both systems Address cash reconciliation inquiries from various internal and external parties Analyze differences and breaks on positions, accrued income and cash with fund administrators on Monthly and Weekly NAV analyses. Serve as liaison between administrative agent banks and custodians Review and maintain contract level information and make sure that data is consistent with our third-party vendors Provides external/internal parties with notices and other loan-related documentation Review, request approval and process borrowing requests that come from various administrative agents Review of unscheduled commitment reductions processed by third-party vendors and administrative agents Review Amort schedules between our WSO and Markit daily reports and address any exceptions Address any ad hoc requests related to cash and positions data for Bank Loans Qualifications Basic Qualifications Undergraduate degree with 2+ years of relevant work experience in investment management or financial services environment Proficient in the use of Microsoft Office Suite, specifically Excel Must be able to multi-task in a fast paced and challenging environment Preferred Qualifications Bachelor's degree with 2+ years of relevant work experience At Bank loan related experience is strongly preferred Knowledge of Wall Street Office and/or Aladdin strongly preferred Organized, detail oriented and extremely thorough with strong problem-solving skills and demonstrated ability to take initiative Must be able to successfully engage in multiple initiatives simultaneously Team oriented individual with ability to work well with diverse groups Able to translate between technical and business leaders at the highest levels Excellent written and verbal communication skills with an ability to collaborate with internal teams and external parties and service providers We are not seeking agency assistance with this role. Salary Range Annual base salary between $85,000.00-$100,000.00 The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.
    $85k-100k yearly Auto-Apply 10d ago
  • HEDIS Service Associate II

    Mindlance 4.6company rating

    Service associate job in Albany, NY

    Hedis experience is must. would like to hire at least one temp who is bilingual in Chinese/Cantonese. Candidates should have customer service experience and be comfortable making outbound phone calls to provider offices. A clear speaking voice and attention to detail is required. Candidate should be proficient with Microsoft Outlook, Microsoft Word, and EXCEL. Telecommuting may be an option. Candidates must have basic Excel skills and must have the ability to type 30-40 WPM. Needs reliable transportation. Work Schedule Anticipated work schedule is M-F 8:00 AM - 4:30 PM EST. No overtime is allowed. Martin Luther King Day is a holiday. Additional Information Thanks & Regards NItisha Prasad ************
    $36k-42k yearly est. 3d ago
  • Helpdesk Services Specialist

    Empire State 3.8company rating

    Service associate job in Albany, NY

    *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply . Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting skills a must . Should be able to communicate clearly (written & verbal); work well under pressure and capable of prioritizing assignments. WORK PERFORMED: Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned. Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment. Support end-users with remote access on desktops/laptops and mobile devices across platforms. Knowledgeable in VDI (Virtual Desktop Infrastructure) Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required). Assist end-users in developing working knowledge of systems running on LAN. Prepare SOPs and user instructions as needed. Ability to train and conduct new-user orientations on both hardware and software as requested. Point person for all mobile and wireless devices including set-up, deployment, and user support. User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences. Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed. Collaborate with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary. Perform tasks and functions as required by supervisor. Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment. Occasional travel to the various ESD offices may be required. MINIMUM REQUIREMENTS: Minimum Requirements Education level required: HS Diploma or equivalent with 5 years relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification. Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and written communication; excellent analytical and problem-solving skills; ability to work independently remotely; a team player; professional telephone etiquette and interpersonal skills are necessary; and strong work ethic and attention to detail. Knowledge required: Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus. Also, all other ESD supported applications.
    $51k-89k yearly est. Auto-Apply 60d+ ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service associate job in Albany, NY

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 23d ago
  • Pre-Service Specialist

    Saratoga Hospital 4.5company rating

    Service associate job in Saratoga Springs, NY

    # Pre-Service Specialist Salary Range: $18.00-$27.45/hr based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Pre-Service Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, the Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. The PSS pre-registers patients, verifies insurance eligibility, informs patient of financial responsibility, and collects pre-service payments. The PSS works in a call center environment and provides exceptional service to patients, colleagues, and providers of Saratoga Hospital. What You#ll Do Answers scheduling phone calls for assigned clinics or modalities within a scheduling POD. Responsible for accurately scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. Pre-registers patients and verifies insurance eligibility. Informs patient of financial responsibility and collects pre-service. Maintain a strong customer focus while working collaboratively within POD/Team to meet multiple demands and high-volume patient scheduling needs. #Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY Caring Standards. Meets established job performance standards for position.## Cross-trained in Operator Responsibilities, provides support as needed including: Answers phone calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller, answer questions of the caller, transferring the caller to the appropriate destination, and transcribing messages. Assists with clerical tasks including receiving and routing of incoming faxes and documents, entering referrals into the EMR system, running reports and auditing charts to ensure closed loop referrals, and other tasks. # What You Bring Associates degree preferred or comparable experience Experience working in a medical office or hospital patient access or customer service setting Medical terminology understanding Experience using a #windows based personal computer# with proficient keyboard entry using a mouse as well as multiple computer programs Certifications / Licensure CHAA (Certified Healthcare Access Associate) Certification Preferred # Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions # Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. Pre-Service Specialist Salary Range: $18.00-$27.45/hr based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We're looking for a dedicated Pre-Service Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, the Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. The PSS pre-registers patients, verifies insurance eligibility, informs patient of financial responsibility, and collects pre-service payments. The PSS works in a call center environment and provides exceptional service to patients, colleagues, and providers of Saratoga Hospital. What You'll Do * Answers scheduling phone calls for assigned clinics or modalities within a scheduling POD. Responsible for accurately scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. * Pre-registers patients and verifies insurance eligibility. * Informs patient of financial responsibility and collects pre-service. * Maintain a strong customer focus while working collaboratively within POD/Team to meet multiple demands and high-volume patient scheduling needs. * Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY Caring Standards. * Meets established job performance standards for position. * Cross-trained in Operator Responsibilities, provides support as needed including: * Answers phone calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller, answer questions of the caller, transferring the caller to the appropriate destination, and transcribing messages. * Assists with clerical tasks including receiving and routing of incoming faxes and documents, entering referrals into the EMR system, running reports and auditing charts to ensure closed loop referrals, and other tasks. What You Bring * Associates degree preferred or comparable experience * Experience working in a medical office or hospital patient access or customer service setting * Medical terminology understanding * Experience using a 'windows based personal computer' with proficient keyboard entry using a mouse as well as multiple computer programs Certifications / Licensure * CHAA (Certified Healthcare Access Associate) Certification Preferred Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.
    $18-27.5 hourly 10d ago
  • Customer Service Billing Associate I

    Albany Med 4.4company rating

    Service associate job in Albany, NY

    Department/Unit: AMHS - Self Pay Billing Office Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64The SBO Customer Service Billing Associate is responsible for providing customer service to patients and families who have received services at any of the five main campus locations within the Albany Med Health System including 125 + practice locations. The department is responsible for $65-70M in total Self-Pay AR. The Customer Service Billing Associate is the primary point of contact for customer/patient inquiries, receiving in excess of 100 calls per day. This position collects payments, assists with insurance inquiries, provides account status, and will escalate calls to management as needed. This role requires professional communication, accuracy, and problem-solving skills. Essential Duties and Responsibilities Manage inbound and outbound calls with professionalism and empathy, addressing customer inquiries, including those related to CRM systems-to ensure accurate and timely support Assist patients in reviewing and selecting appropriate payment plan options within the Albany Med Health System guidelines, including guidance on available Financial Aid programs Maintain strong listening skills; ability to de-escalate in difficult or emotional customer interactions. Review credit balances; process refund requests. Accurately update, add, or remove patient insurance and demographic information to ensure up-to-date records and seamless billing processes and identify root causes of data discrepancies Manage assigned work queues and perform intradepartmental workflow tasks as needed to support efficient operations and cross-functional collaboration Meet daily/weekly productivity standards with acceptable QA results. Manage a cash drawer as needed. Process attorney, internal, bankruptcy, and insurer requests in accordance with organizational policies and regulatory requirements Perform cross-functional coordination with billing, legal, and insurance teams to ensure accurate processing and issue resolution Additional responsibilities as required Qualifications High School Diploma/G.E.D. - required Associate's Degree - preferred 1-2 years of relevant customer service or support experience - preferred Proven capability to self-manage and take initiative in completing assignments with accountability Excellent verbal and written communication Strong attention to detail; ability to follow processes accurately Basic understanding of relevant financial/billing terms Effectively defuse high-stress customer interactions to achieve positive outcomes Familiarity with CRM or customer support software Ability to manage time effectively and complete multiple tasks timely Some medical terminology knowledge Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $40.5k-52.6k yearly Auto-Apply 24d ago
  • Automotive Customer Service Advisor - 2788

    Tupeloms

    Service associate job in Albany, NY

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-37k yearly est. 2d ago
  • Adventure Readiness Specialist - Service

    Rivian 4.1company rating

    Service associate job in Clifton Park, NY

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure The hourly range for this role is $19.08 - $21.04 for New Hampshire based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
    $19.1-21 hourly 3d ago
  • Customer Service - Niskayuna

    Vent Fitness 3.9company rating

    Service associate job in Niskayuna, NY

    Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE
    $27k-35k yearly est. 60d+ ago
  • Environmental Services Associate

    Power Wellness 3.6company rating

    Service associate job in Albany, NY

    Position Title: Environmental Services Associate Location: CDPHP Fitness Connect at the Ciccotti CenterType: Part Time - $16.00/hr - Male only Summary: Join our team of full time and part time staff at CDPHP Fitness Connect at the Ciccotti Center. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business. The Environmental Services Associate is responsible for maintaining the facility with consistent superior standards of order, cleanliness and safety. Essential Duties and Responsibilities: 1. Respond to customer requests for locker assistance. 2. Maintain the highest level of integrity and honesty when entering customer lockers. 3. Maintain locker rooms through routine cleaning as prescribed. 4. Refill all locker room toiletries and supplies as required. 5. Monitor locker room area and whirlpool for customer cleanliness and maintenance issues. 6. Clean and sanitize the floors and surfaces in all areas of the facility as directed. 7. Empty trash, replace liners, break down and throw out used boxes. 8. Accept deliveries properly and locate stock to designated areas. 9. Help set up conference rooms. 10. The ability to lift cleaning supplies up to 25 lbs. 11. The ability to be flexible and accommodating as it relates to center hours and work schedules. 12. Must meet all safety requirements and certifications necessary to perform job duties. 13. Demonstrate complete knowledge of emergency and safety procedures and confidence communicating with EMS. 14. Other duties as assigned. Qualifications: • High School diploma or GED preferred. • Minimum 6 months of related experience or training preferred. • CPR/AED certification required within 90 days of hire (provided by Power Wellness). • Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner. • Ability to multi-task and maintain a controlled and professional demeanor.
    $16 hourly 21d ago
  • Multi-Life Billing and Service Specialist

    Guardian Life Insurance Company 3.2company rating

    Service associate job in Pittsfield, MA

    Are you a problem solver who enjoys diving into issues, breaking down barriers and providing solutions? Do you enjoy challenges and possess strong interpersonal skills to effectively communicate with both external customers and business teams? Is a culture where People Count, We Do the Right Thing, and We Hold Ourselves to Very High Standards important to you? If so, then you might be our next Multi-Life Billing & Service Specialist! You will Process timely and accurate invoices Manage post-sale operations to meet the needs of various clients Manage end to end communication, resolution and communication to customer inquires Build and maintain strong relationships with assigned Multi-Life customers Proactively manage customer plans activity to ensure integrity of all assigned accounts, timely communication, and accurate data Provide upfront and continual education of the customer on Guardian processes, policies, procedures including self- service functionality and navigation. Develop and provide technical expertise relative to Guardian system platforms Proactively solve complex scenarios Assist when necessary issuing policies You have Proficiency in Excel Strong analytical skills Strong organizational and administrative skills Strong verbal and written communication Demonstrated problem solving skills and ability to function effectively without close supervision. Critical thinking skills Bachelors or equivalent work experience. Individual DI and/or multi-life DI product knowledge preferred Experience in new business processing and/or policyholder service is desirable Salary Range: $42,830.00 - $64,250.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
    $42.8k-64.3k yearly Auto-Apply 51d ago
  • Financial Services Representative State Farm Agent Team Member

    Amy Aldrich-State Farm Agent

    Service associate job in Schenectady, NY

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Amy Aldrich - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Ability to work in a team environment Ability to assess customer needs and conduct effective interviews If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $44k-81k yearly est. 24d ago
  • Financial Services Representative - State Farm Agent Team Member

    Amy Aldrich

    Service associate job in Glenville, NY

    Responsive recruiter Replies within 24 hours Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Amy Aldrich - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Ability to work in a team environment Ability to assess customer needs and conduct effective interviews If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $4,000.00 - $6,000.00 per month Looking for the skills and confidence to run a business in the future? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Amy Aldrich - State Farm Agent! About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Glenville, NY . I have been a State Farm agent since 2008. Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $4k-6k monthly Auto-Apply 60d+ ago
  • Pre-Service Specialist (Patient Access)

    Saratoga Hospital 4.5company rating

    Service associate job in Saratoga Springs, NY

    # Pre-Service Specialist Salary Range: $18.00-$27.45/hr based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Pre-Service Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, the Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. The PSS pre-registers patients, verifies insurance eligibility, informs patient of financial responsibility, and collects pre-service payments. The PSS works in a call center environment and provides exceptional service to patients, colleagues, and providers of Saratoga Hospital. What You#ll Do Answers scheduling phone calls for assigned clinics or modalities within a scheduling POD. Responsible for accurately scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. Pre-registers patients and verifies insurance eligibility. Informs patient of financial responsibility and collects pre-service. Maintain a strong customer focus while working collaboratively within POD/Team to meet multiple demands and high-volume patient scheduling needs. #Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY Caring Standards. Meets established job performance standards for position.## Cross-trained in Operator Responsibilities, provides support as needed including: Answers phone calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller, answer questions of the caller, transferring the caller to the appropriate destination, and transcribing messages. Assists with clerical tasks including receiving and routing of incoming faxes and documents, entering referrals into the EMR system, running reports and auditing charts to ensure closed loop referrals, and other tasks. # What You Bring Associates degree preferred or comparable experience Experience working in a medical office or hospital patient access or customer service setting Medical terminology understanding Experience using a #windows based personal computer# with proficient keyboard entry using a mouse as well as multiple computer programs Certifications / Licensure CHAA (Certified Healthcare Access Associate) Certification Preferred # Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions # Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. Pre-Service Specialist Salary Range: $18.00-$27.45/hr based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We're looking for a dedicated Pre-Service Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, the Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. The PSS pre-registers patients, verifies insurance eligibility, informs patient of financial responsibility, and collects pre-service payments. The PSS works in a call center environment and provides exceptional service to patients, colleagues, and providers of Saratoga Hospital. What You'll Do * Answers scheduling phone calls for assigned clinics or modalities within a scheduling POD. Responsible for accurately scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. * Pre-registers patients and verifies insurance eligibility. * Informs patient of financial responsibility and collects pre-service. * Maintain a strong customer focus while working collaboratively within POD/Team to meet multiple demands and high-volume patient scheduling needs. * Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY Caring Standards. * Meets established job performance standards for position. * Cross-trained in Operator Responsibilities, provides support as needed including: * Answers phone calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller, answer questions of the caller, transferring the caller to the appropriate destination, and transcribing messages. * Assists with clerical tasks including receiving and routing of incoming faxes and documents, entering referrals into the EMR system, running reports and auditing charts to ensure closed loop referrals, and other tasks. What You Bring * Associates degree preferred or comparable experience * Experience working in a medical office or hospital patient access or customer service setting * Medical terminology understanding * Experience using a 'windows based personal computer' with proficient keyboard entry using a mouse as well as multiple computer programs Certifications / Licensure * CHAA (Certified Healthcare Access Associate) Certification Preferred Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.
    $18-27.5 hourly 60d+ ago
  • Automotive Customer Service Advisor - 1732

    Tupeloms

    Service associate job in Clifton Park, NY

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-37k yearly est. 2d ago
  • ASA VI: Employee Health Services 40 hrs/week Day

    Albany Medical Health System 4.4company rating

    Service associate job in Albany, NY

    Department/Unit: Health Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 ALBANY MEDICAL CENTER --- EMPLOYEE HEALTH SERVICE -ASA 6 The EHS ASA 6 helps to fulfill Employee Health Service's mission of supporting the Center's obligations to governing agencies such as the NYS Department of Health, O.S.H.A., the Worker's Compensation Division of the NYS Department of Labor, the J.C.A.H.O., and the Center's Infection Control and Environmental Health and Safety policies as they relate to the medical surveillance of Health Care Workers. The Employee Health Service ASA 6 has responsibility for the clerical duties inherent in the implementation of OSHA, CDC, Infection Control, Environmental Health and Safety, and the Hazardous Substance Medical Surveillance programs. The EHS ASA6 is expected to collaborate with the entire EHS team in order to provide timely, customer focused service. The EHS ASA6 works independently and with a high degree of responsibility for the implementation of organizational plans. Organizationally, the EHS ASA6 reports to the EHS Manager. QUALIFICATIONS: 1. Graduation from High School and at least 1year applicable work experience. 2. Knowledge of and ability to apply medical terminology 3. Working knowledge of computer programs with strong PC and keyboard skills 4. Self motivation, independent work skills, attention to detail. Must work very well with people and have skills in dealing with confidential and personal issues. Ability to view the EHS unit as team. 5. Strong Customer Service skills. The EHS ASA 6 is responsible for the data management, program implementation and compliance, and customer service in the AMC Health Service. Duties include but are not limited to: 1. Greet people at the front desk and ascertain the reason for their visit. 2. Collect identified information for accurate completion of the contact sheet. 3. Provide the necessary paperwork to the HCW, and instruct them on the location of the waiting room, pens, and clipboards. Ask them to return paperwork to the front desk as appropriate. Review the self-assessment for any 'yes' answers that lead to additional paperwork, and supply that paperwork to the HCW. 4. Pull correct chart and prepare it for delivery to the rack. Review chart for compliance with all EHS requirements. Ensure that all appropriate forms are attached prior to placing it in the rack. 5. Shred all documents removed from the chart with any identifying information. 6. Keep a supply of necessary forms available at the front desk. 7. Answer telephones. 8. Make appointments. 9. Document Tb tests and readings obtained from Mail and Fax machine on the HCW;s card, and create a contact sheet. 10. Inform managers of any no-show's on the post-offer schedule. 11. Keep front desk, chart room and medical charts, and waiting room neat and organized. 12. Pick up Tb skin test cards from the Nursing area and distribute them appropriately among the reading boxes, pull charts for next-day readings. 13. Open and distribute mail 14. Data entry of contact sheet 15. Data entry of computer sheets 16. Monthly census report. Copy to KP. Send to Finance by the 7th of each month. 17. Monthly compliance report. Copy to KP. Send to Dianne Finnerty in QM. 18. File contact sheets by department (H), and separately for (C), (CTR), (SCC), (VOL), (MEDST), (OUTSIDE) 19. Manager / HCW info re: data accuracy 20. Terminate HCW in Respond from HR listing 21. Interpret Transfer and termination reports received from various sources, determine addition / removal from surveillance groups. Keep manager informed of any transfers requiring action. 22. Front desk reception 23. Pull terminations 24. Break down charts for microfiche, arrange alphabetically and record lists for scanning. 25. Determine holdable records per OSHA protocol and prepare for scanning. Scan and file documents. 26. The box - division of charts returning from clinical sites. 27. File labs and records into charts, document in required areas 28. Repair charts and labels as needed 29. File charts 30. Make charts for the next day's schedule. 31. Recover old records for re-hires 32. Keep copier working (Interact with company) 33. Prepare records requests 34. Mail Credentialed Clinician's folders out for annuals. Interact with Credentialed staff to increase compliance. 35. Work with Volunteer office to increase compliance 36. Work with Nursing staff to provide accurate data on HCW overdue for vaccines. 37. Copy WC notes and store them for RM pick-up. 38. Make referral appointments as needed 39. Check Fax machine and disperse documents Special responsibilities include, but are not limited to: 1. OSHA program regarding medical management of employees on the HAZMAT team 2. OSHA program regarding medical management of employees on the ASBESTOS team 3. OSHA program regarding medical management of employees in the Hearing Conservation program 4. Bloodborne pathogen exposure forms review, interaction with Epidemiology as needed 5. Positive PPD follow-up, CXRs, interaction with ACHD as needed 6. Post-exposure PPD compliance as needed 7. OSHA program regarding medical management of employees in the LEAD program 8. NYS DOH program regarding medical management of employees in the Day Care 9. Liaison with the GME department for the compliance with EHS programs among the Housestaff 10. Liaison with the Medical staff credentialing department for the compliance with EHS programs among the Credentialed staff 11. Implementation and administrative management of new special programs, such as the new surveillance program for HCW exposed to chemotherapeutic agents. 12. Post-offer clearances to managers and interaction with Human Resources 13. Annual clearances to managers and lists to managers and Human Resources 14. Coordination of random drug screen program 15. Participation in the Health Service QIT 16. Data entry and management of labs and vaccine follow-up. 17. Implementation of new data management program (OHM) that includes interaction with HR system download. 18. Preceptor / training of new and lite duty staff 19. Participation in the EAP program as it relates to the role of Health Service 20. Assist in the compliance with HIPAA within the department 21. Assist with JCAHO within the department CHARACTERISTICS: 1. COMMUNICATION: With co-workers and customers, in order to achieve the stated goals and objectives, and to align the actions and interactions of the EHS unit. Communicating includes keeping co-workers advised of any new issues or problems, informing HCW of EHS protocol, and working with other departments to enforce policies and increase compliance. 2. ORGANIZATION: Organization of the daily functions of the job in order to achieve stability and predictability in daily operations. Organization includes keeping the unit neat and uncluttered, structuring time so as to complete all daily tasks, maintaining neat and understandable documentation. 3. INITIATIVE: Handling problems and addressing challenges that arise at the work station, seeing tasks that need attention and addressing them without being told. 4. DEVELOPMENT: Willingness to learn new skills, as well as practice and mastery of these skills. 5. COOPERATION: Ability to work with a group toward a common goal, implementation of organizational plans, punctuality and work stability. Offering assistance to co-workers throughout the EHS unit, Acceptance of and cooperation with changes in organizational plans, and working as a group to resolve any conflicts that arise. 6. PROFESSIONALISM: Maintaining confidentiality at all times, being punctual in opening and closing the office, as well as when going for and returning from lunch and breaks. Assisting HCW in an eager, willing, and pleasant manner, maintaining a mature and self-controlled attitude despite circumstances, and reacting to high stress situations with calm assurance. PHYSICAL REQUIREMENTS: 1. Standing, sitting, walking, bending, reaching overhead. 2. Lifting up to 25 pounds. 3. The noise level in the unit is usually moderate. 4. Bloodborne Pathogen Category 3, No anticipated exposure to blood and body fluids. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $38.9k-50.6k yearly Auto-Apply 2d ago

Learn more about service associate jobs

How much does a service associate earn in Colonie, NY?

The average service associate in Colonie, NY earns between $33,000 and $114,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Colonie, NY

$61,000

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