Customer Support Specialist
Service associate job in Columbus, OH
We are looking for a Customer Service Representative to join a local, growing Industrial Supply team! We need an enthusiastic individual who can assist with addressing clients needs. This role will balance entering orders, investigating and resolving customer issues, answering phones, coordinating service programs, and collaborating cross-departmentally with Purchasing, Warehouse and Sales to ensure we deliver the best customer service in the market.
Job Duties and Responsibilities
Order entry - originating from customer calls, emails, web inquiries and sales reps.
Assist with credit & rebills, RMA's, product exchanges, etc.
Ensure all customer issues are handled quickly, and that the customers are happy after the issue is resolved.
Coordinate w/the warehouse and purchasing on urgent deliveries and inventory discrepancies as needed.
Ability to talk to customers on the phone, remain calm, and provide an amazing customer experience.
Abilities Required
Ability to remain calm during high stress situations and interactions
Strong technical aptitude
Excellent project management skills
Understanding of inventory allocation and concepts
Curious with an inherent ability to problem solve
Comfortable in a fast-paced environment
Previous purchasing or distribution experience a plus, but not required
Hours and Compensation
Working hours will be Monday - Friday, 8am - 5:30pm.
Starting pay will be between $25 - $27 per hour, depending on experience.
Solutions Center Rep - Bilingual
Service associate job in Columbus, OH
Immediate need for a talented Solutions Center Rep - Bilingual. This is a 12 months contract opportunity with long-term potential and is located in Columbus, OH(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-92494
Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.
Key Responsibilities:
Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Notes; Training is a total of 5 weeks, hybrid. 2 days in the office and 3 days at home.
Training weeks 1-4 Monday-Friday hours are 9:00-5:30 EST. Tuesday and Wednesday are office training days.
Week 5 Flexible Hours Monday - Friday 8:00-8:00 EST.
Post Training Schedule is Hybrid. 2 days in the office and 3 days at home. After training hours are flexible M-F 8:00-8:00 EST.
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require service.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change of communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, work with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned.
Key Requirements and Technology Experience:
Key skills; Candidate must be fluent in Spanish
Customer service Preferred
Associate /Bachelor's Degree preferred
Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Experience: One year of experience in customer service, sales-related occupations.
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws is necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others.
Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences, may take precedence.
Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Sr Customer Success Specialist
Service associate job in Columbus, OH
To be considered for this role and move forward with the application process, please complete the short assessment below (5-8 minutes)
Culture Index Link: ************************************************
Job Title: Sr. Customer Success Specialist
Company Overview: Nymbl, a cutting-edge O&P and CRT software platform, is at the forefront of revolutionizing healthcare technology. Our mission is to empower healthcare providers with innovative solutions to enhance patient care and streamline workflows. Join us in shaping the future of the industry through collaborative, customer-focused, and tech-driven approaches.
Position: Sr. Customer Success Specialist
Location: Remote - USA. If in the Columbus, OH area, Hybrid schedule would be required.
Job Type: Full-time
Overview:
As a Sr Customer Success Specialist at Nymbl Systems, you'll play a pivotal role in ensuring our clients receive exceptional support and strategic guidance. You'll be the voice of the customer internally, giving product and process improvements while delivering measurable outcomes for our clients. This role is ideal for someone who thrives in a fast-paced, cross-functional environment and is passionate about improving healthcare through technology.
What We're Looking For:
Healthcare SaaS Experience
You have a solid understanding of the healthcare ecosystem-provider workflows, payer systems, or clinical operations-and experience with SaaS platforms supporting healthcare outcomes, compliance, or data management.
Strategic Customer Advocacy
You know how to build long-term relationships with enterprise clients, serving as a trusted advisor and advocating for their success while aligning with our business goals.
Cross-Functional Collaboration
You're comfortable working closely with Sales, Product, Implementation, and Support teams to ensure a seamless customer experience. You bring client feedback to the table and help drive continuous improvement in the product and service offering.
Data Driven
You use data and customer health metrics to identify risk, flag opportunities, and drive retention and upsell conversations. You have experience with proactive customer success activities based on customer segmentation.
Outcome-Oriented Mindset
You focus on measurable success. Whether it's platform adoption, renewal rates, or expansion revenue, you're always looking for ways to deliver ROI to customers and value to the business.
Strong Communicator
You're proactive, clear, and confident in your communication-able to manage executive-level conversations, de-escalate complex issues, and lead customer meetings with credibility and empathy.
Responsibilities:
Build and maintain strong relationships with customers
Deliver business reviews, adoption scorecards and proactive activities based on customer segmentation
Analyze customer utilization data to identify areas for improvement, churn risk, and product adoption opportunities
Serve as a bridge between customers and internal departments, ensuring alignment
Promote the value of the platform to drive deeper adoption and long-term retention
Address and resolve customer concerns, continuously seeking ways to improve the customer experience
Qualifications:
Bachelor's degree or equivalent work experience
3-5 years minimum work experience as a Customer Success Account Manager or similar role
Exceptional ability to communicate and foster positive executive level business relationships
Technical skills required, as they relate to the use of the product.
Experience using Sales Force and Microsoft Office 365 preferred.
Nymbl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are a unique team who love to have fun but also take our jobs very seriously. Benefits and PTO are included for full-time employees. A healthy work-life balance is strongly encouraged. Apply today!
Note: this job description is not exhaustive and may be subject to change based on the needs of the organization.
How to Apply:
Please send resumes to ************************
Customer Service Representative
Service associate job in Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
Customer Success Coordinator
Service associate job in Columbus, OH
Manufacturer
$25.00-$27.00 per hour + Bonus
Monday-Friday 9:00am-5:30pm
Gahanna, Ohio (Onsite)
Temp to Hire
What You'll Do:
Providing outstanding customer support, handling inquiries, addressing customer concerns, and ensuring customer satisfaction
Processing orders, invoice adjustments, coordinating deliveries, assisting customers with product information, and ensuring a seamless customer experience
Working closely with our team to deliver top-notch service in a fast-paced environment
Who We're Looking For:
Experience in Customer Service, Customer Support, and delivering excellent Customer Satisfaction
Bachelor's Degree preferred
Strong interpersonal skills to enhance Customer Experience and foster positive customer relationships
Effective communication skills, both written and verbal
Ability to work in a fast-paced, on-site environment with a collaborative team
Customer-focused approach to handling inquiries and concerns
Proficiency with order processing systems and basic computer applications
Ability to work cross functionally with other departments
Previous experience in bookkeeping, warehouse operations, or related fields is a plus
Critical thinking mindset
Curious with an inherent ability to problem solve
Ability to remain calm during high stress situations and interactions
Strong technical aptitude
Comfortable in an open office environment
Understanding of basic accounting fundamentals and inventory allocation and concepts
Customer Service and Sales Support
Service associate job in Columbus, OH
π Customer Service and Sales Support | Customer Service, Marketing, Sales |
π¨ Start ASAP
π Columbus, OH | πΌ Entry Level | β± Full-Time
Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future.
π Job Summary:
This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience.
β
Key Responsibilities:
Promote products, services, and promotions to customers one on one.
Greet and assist customers with a friendly and professional attitude.
Provide in-depth product knowledge and recommendations to meet customer needs.
Meet or exceed retail sales goals and performance targets.
Participate in product training and stay up-to-date on promotions and new arrivals.
Collaborate with team members to ensure a smooth and effective retail operation.
π― Who We're Looking For:
High school diploma or equivalent; post-secondary education is a plus.
Previous experience in retail or customer service is preferred but not required.
Strong communication and interpersonal skills.
Positive attitude with a passion for customer service.
Ability to work in a fast-paced environment and handle multiple tasks.
π Why This Role?
This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you!
Competitive hourly wage plus commission/bonuses (if applicable)
Employee discounts
Opportunities for growth and advancement
Supportive and inclusive team environment
Ongoing training and development
Customer Service Representative
Service associate job in Columbus, OH
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client's Accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Β· Ability to contribute in a fast paced, team-oriented environment.
Β· Aptitude to multi-task and adjust quickly to change in a busy financial service center
Client service Specialist
Service associate job in Commercial Point, OH
Day to day:
Insight Global is seeking a Client Service Lead for one of our premier clients to sit at a new warehouse location in Ohio. The Client Service Lead will act as the primary point of contact with the client at a particular site and work as an intermediary for communication between the client and their operations team. They will be responsible for tracking and coordinating shipment issues to the client to ensure prompt resolution and/or delivery and be responsible for purchase order accuracy, shipment tracking and fulfillment reliability. The Client Service Lead will provide data integrity and reporting updates to leadership as requested.
Must Haves:
3+ years of experience in a client facing role supporting fortune 100 clients
Logistics background - understanding warehouse logistics and operations
Experience Investigating and resolving client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
Monitor and document recurring issues to drive process improvements and enhance client satisfaction
Experience being in a customer facing role and excellent customer service skills
Proficiency within Microsoft Office, specifically Excel
Shift:
Weekday second shift: M-F 1:30PM-10PM
Weekday third shift: M-F 10PM-6:30AM
Weekend night shift: Fri-Sun 5PM-5AM
Weekend day shift: Fri-Sun 5AM-5PM
Member Enrollment Representative
Service associate job in Circleville, OH
At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills.
The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Meet sales targets, goals, and performance expectations.
Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process.
Establish referrals, build relationships, and develop contacts with potential prospects.
Respond promptly and professionally to prospective member calls and inquiries.
Ensure delivery of high-quality, Christ-centered service.
Address member questions, concerns, and provide thoughtful recommendations.
Assist in retaining memberships when appropriate.
Respond to emails, calls, and voicemail promptly.
Clearly explain CHM guidelines, programs, and options to members.
Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader.
Maintain professionalism, empathy, and a positive attitude.
Demonstrate strong communication skills in both phone and written correspondence.
Uphold CHM's Core Values and Mission Statement in all interactions.
Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience.
Gain a deep understanding of the Member Enrollment Team's structure and objectives.
Input, track, and manage prospects using HubSpot and internal CHM systems.
Develop ongoing relationships with prospects through consistent and intentional follow-up.
OTHER FUNCTIONS
Demonstrate Christian values and adhere to ethical and legal business practices.
Support CHM initiatives and departmental goals as assigned.
EDUCATION, EXPERIENCE & SKILLS REQUIRED
Prior experience in online or phone-based sales (preferred).
College education or equivalent work experience (preferred).
Strong verbal and written communication skills, including professional phone and email etiquette.
Proficiency in CHM guidelines, programs, and policies (training provided).
Competence with Microsoft Office Suite and CRM tools such as HubSpot.
Excellent organizational and time management skills with the ability to handle multiple priorities.
Self-motivated, collaborative, and committed to teamwork.
Strong problem-solving and conflict resolution skills.
Willingness to ask questions, seek guidance, and support team initiatives.
TRAINING & DEVELOPMENT
New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided.
WORKING CONDITIONS
Must adhere to organizational policies and procedures as outlined in the employee handbook.
Occasional travel may be required for ministry or business purposes.
Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs.
Requires extended periods of sitting, working on a computer, and communicating by phone or email.
Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Costco Free Sample Representative
Service associate job in Plain City, OH
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak!
In this position, you'll:
Drive sales by engaging customers and bringing brands to life through live events and product sampling.
Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest.
What we offer:
Competitive wages: $ 17.00 per hour
Growth opportunities - We promote from within
No experience needed - we provide full training and team support
Weekend shifts on Friday, Saturday, Sunday
Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks
Now, about you:
Are friendly, enthusiastic, and comfortable interacting with customers and store management
Are 18 years or older
Available to work 2+ shifts per weekend, Friday through Sunday.
Available to work minimum 3 weekends per month.
Can lift up to 50 lbs. and stand for up to 6 hours
Are comfortable preparing, cooking, and cleaning work areas and equipment
Have reliable transportation
Demonstrate excellent customer service and teamwork
Are a motivated self-starter who works well independently and with others
Always put safety first in a retail environment
If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
In Field Customer Development Rep
Service associate job in Lancaster, OH
Join One of the Fastest-Growing Remodeling Companies in the U.S!
Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment.
What You'll Do:
Connect with new clients and set inspection appointments
Promote our top-rated products and services
Engage customers through face-to-face presentations
Sharpen your skills in weekly training sessions
What We're Looking For:
18+ years old, no experience or education required
Strong communication & people skills
Confident, motivated, and eager to grow
Flexible schedule: weekdays (11-7) & 4 weekend days/month
Pay & Perks:
$17.25-$22/hr base ($25-$35+/hr with bonuses)
$65K-$135K+ annual earning potential (no cap, not a commissions position)
Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks
Company vehicle for fieldwork
Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered)
Why HGE?
We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find
A Different Experience.
Customer service/work from home agents
Service associate job in Columbus, OH
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
Sales & Service Consultant Columbus
Service associate job in Columbus, OH
Job Description
β‘οΈDon's Garage Doors is an affiliate company of A1 Garage Door in Phoenix, Arizona. In Columbus, OH, we operate under the brand name Don's Garage.
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At Don's Garage Doors, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
π° Uncapped commissions: First-year earnings typically $90K-$150K+.
π Your performance drives your paycheck-top performers routinely hit six figures.
π Company vehicle (wrapped) + gas card-your mobile office.
π§° All tools provided.
π₯ Medical, dental, vision & 401k.
π Paid time off + weekly pay.
π 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
π One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit Ifβ¦
β You want a M-F, 9-5 desk job. We operate 7 days a week.
βYou're the pushy type. Our next customer may be your mom.
β You're uncomfortable interacting directly with customers.
β You dislike physical, hands-on work
π If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with Don's Garage Doors!
#INDA1
Benefits and other cool stuff:
Β· Medical, dental, vision, 401K
Β· Paid Time Off
Β· Weekly Pay
Β· Internal Promotion opportunities
Β· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
Digital Services Consultant I
Service associate job in Columbus, OH
As a Digital Services Consultant (DSC), you'll be the key point of contact for clients who purchase Hibu's digital products. Your role is to guide them through the onboarding process, ensuring their digital presence is set up accurately and efficiently. From gathering essential content to connecting social media platforms like Facebook and Google Business Profile (GBP), you'll make sure all products are synchronized and ready to go live. Once built, you'll review for accuracy and functionality before publishing across platforms.
Primary Responsibilities:
Client Onboarding: Establish strong relationships at the point of sale and guide clients through fulfillment and go-live stages.
Content Collection: Gather all necessary assets for digital advertising and website creation.
Expectation Setting: Clearly communicate product details, timelines, and processes.
Client Engagement: Proactively address questions and provide support throughout the pre-live process.
Performance Goals: Meet KPIs related to client satisfaction, retention, and timely communication (calls, emails).
Product Expertise: Stay current on Hibu's evolving digital product offerings.
Team Collaboration: Work closely with internal teams such as Website Support, SEO, DNS, and Listings.
Key Skills & Competencies:
Strong client service and relationship-building skills
Professional written and verbal communication
Ability to multitask and manage time effectively
Adaptability to process changes
Understanding of sales processes and ability to upsell
Knowledge of digital marketing products (websites, search, SEO)
Analytical mindset for interpreting performance metrics
Tech-savvy with ability to learn multiple platforms
Team-oriented and positive contributor
Skill Requirements:
High School Diploma or equivalent
Familiarity with websites, search, display, and SEO
Previous phone or face-to-face client support experience
Proficiency in Microsoft Office
Preferred Skills:
2+ years in sales and/or client service, preferably in digital advertising
Call center experience
IND10
#LI-CK1
#LI-HYBRID
Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address
********************************
: Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability
Auto-ApplyAnnual Giving and Fundraising Services Officer
Service associate job in Columbus, OH
Job Description
Job Title: Annual Giving and Fundraising Officer
Status: Full time, permanent
Compensation: $58,000 - $63,136 per year
Benefits: Medical, dental, vision, disability, paid parental leave, dependent care assistance, paid vacation/sick/personal/holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection
Position Summary:
As a key member of the team, this person will plan, execute and manage all phases of a well-coordinated Annual Giving Program supporting the Ohio History Connection's (OHC) mission, vision and values. This position plays a pivotal role in for the organization by managing annual fundraising campaigns and implementing accurate and timely gift processing and acknowledgement. This position combines donor engagement strategy with operational excellence, serving as a bridge between fundraising and back-office stewardship.
Essential Duties and Responsibilities
Coordinates all fundraising activities directed at increasing annual gift support and participation.
Accurately process all incoming gifts including checks, stock, online, and others.
Maintain donor records in CRM (Altru) ensuring data integrity and compliance.
Generate reports on fundraising performance, trends, and campaign ROI.
Plan & execute all phases of a cohesive annual giving direct mail program.
Manage Contributor Membership program. In coordination with membership staff, plan & execute solicitation of OHC members.
In cooperation with the Marketing & Communications division, coordinate appropriately-timed gift envelope insertion (
Echoes
) and giving messages in communication pieces produced by OHC, i.e.
Echoes,
eNews, OHC website, etc.
With the cooperation and support of OHC staff, plan & execute a coordinated Annual Giving Staff Campaign.
Serves as Staff Liaison to Conestoga, Ohio History Connection support group, and provides administrative support for their membership drive, annual fundraiser, and donor stewardship activities.
Plan & execute stewardship strategies and activities to give annual fund donors meaningful interactions and connections with OHC.
Ensure accurate reporting of the annual giving program to include appeal/gift source, donor type, and gift designations.
Other duties as assigned.
Required Education and Experience
Associate's degree from an accredited institution in a relevant field PLUS 2-3 years relevant working experience in fundraising and development or Bachelor's degree from an accredited institution in a relevant field PLUS 1-2 years relevant working experience in fundraising or development.
Desired Skills & Experience
Proven experience in taking a program and/or project from concept to completion
Able to use project management process
Experience leading teams of peers
Able to create evaluation and use evaluation data for program improvement
Ability to communicate with staff and the public, both orally and in writing, and on behalf of a program
Excellent presentation skills
Ability to consider expenses and revenue in developing and managing program budgets
Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365; Familiarity with fundraising databases; prior use of Blackbaud Raiser's Edge or Altru is a plus.
Effective organizational skills, including attention to detail, prioritizing and managing multiple tasks for yourself, and being accountable to the organization for said tasks.
Required Competencies:
Can locate and use resources to get things done, orchestrates multiple activities at once to accomplish a goal, uses resources effectively and efficiently, and arranges information in a useful manner.
Able to initiate work and delegate to staff (either direct reports, volunteers or program/project staff)
Able to process information in a consistent manner, simultaneously displaying adaptability when necessary.
Intuitive and proactive in the strategy of building relationships and meeting the needs of stakeholders
Strategic thinker who is self-directed
Able to make practical and prudent business decisions and connections for profitability (may be earned revenue, grants, state funds, etc.)
Application Instructions
All interested applicants should apply online at *********************************
Please contact Human Resources at ************ or by email at ************************* for questions or accommodation requests. Please do not send applications by regular mail or email.
Ohio History Connection is an equal opportunity employer.
All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at ************ or via email at *************************.
Job Posted by ApplicantPro
Seasonal Customer Service Contact Center Representatives
Service associate job in Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking Seasonal Customer Service Contact Center Representatives with a passion for customer service and growing their skills. We have both full-time availability between the hours of 9 am and midnight at our Corporate Office Contact Center. We also have openings for bilingual Spanish-speaking representatives. Join our high-spirited team with contests, parties, and more! Plus, get top-tier training to enhance your skills and grow your career with an opportunity to stay after the seasonal period. Our Contact Center associates are responsible for providing excellent technical support and customer service to the customers of our nationwide retail chain.
No previous experience at a corporate call center is necessary. We will train you to be the best that you can be!!!
Our Seasonal Period will run from the date of hire until January 31
st
. An offer to continue employment may be made within this time. You will be eligible for a bonus of $300-500 based on completion of the seasonal period, performance, and attendance.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Plenty of on-the-job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today!
MAJOR RESPONSIBILITIES
Manage large amounts of inbound contacts in a timely manner via Phones, Chat, Text and Email.
Maintain a general understanding of current consumer electronic devices and technology.
Identify customers' needs, clarify information, qualify issues, and offer solutions.
Personalize support to improve customer satisfaction.
Accurately document all customer contacts and enter into the appropriate database.
Develop and maintain effective working relationships to ensure teamwork.
Meet personal/team goals.
Other duties as assigned.
EDUCATION & EXPERIENCE:
High School diploma with one year of experience in a customer service or related role preferred.
Skilled at listening and problem-solving.
Strong verbal and written communication.
Proficient typing skills are needed.
Able to multitask while setting priorities.
Adjust and adapt to unique customer types.
Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love!
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
#appcast
Banking Representative
Service associate job in Columbus, OH
Banking Financial/Operations Analyst - Contract Opportunity. Recent Grads are more than welcome!
Duration: 12-month contract
Pay: $19-$20/hour on W2 Full Time
Are you a recent graduate in Finance, Accounting, Economics, or a related field looking to kick-start your career? We're seeking a Financial/Operations Analyst with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.
Ideal Candidate:
β Recent grad with a Bachelor's in Business (Finance, Accounting, Economics, or related).
β Experience or internship in banking or financial services is highly preferred.
β Strong analytical, communication, and organizational skills.
What You'll Do:
Support financial and operational processes.
Handle incoming phone calls related to service inquiries on Brokerage accounts
Provide accurate and efficient responses while meeting key performance metrics
Support customers with:
Brokerage Cash Management products and services
Brokerage Online platform (client website)
Mobile app assistance
General account and financial-related questions
Deliver professional, high-quality, and world-class customer service
Work effectively in a fast-paced, team-oriented environment
Multi-task and adapt quickly in a busy financial service center
Why Join Us?
Gain valuable experience with a leading financial institution. Plus, there's a possibility to convert to a permanent position after the contract period!
Apply now to take the first step in your career!
Solutions Center Rep
Service associate job in Grandview Heights, OH
Immediate need for a talented Solutions Center Rep. This is a 12 months contract opportunity with long-term potential and is located in Grandview Heights, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-92503
Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.
Key Responsibilities:
Hours: 8 hrs. per day || 40 hrs. in a week
Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Training is a total of 5 weeks, hybrid. 2 days in the office and 3 days at home.
Training weeks 1-4 Monday-Friday hours are 9:00-5:30 EST. Tuesday and Wednesday are office training days.
Week 5 Flexible Hours Monday - Friday 8:00-8:00 EST.
Post Training Schedule is Hybrid. 2 days in the office and 3 days at home. After training hours are flexible M-F 8:00-8:00 EST.
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require service.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change of communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, client policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, work with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned.
Key Requirements and Technology Experience:
Key Skills; Customer Service
Financial OR Insurance background Preferred
Should have Associate /Bachelor's Degree
High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Experience: One year of experience in customer service, sales-related occupations.
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws is necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others.
Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences, may take precedence.
Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Sales & Service Consultant, Columbus
Service associate job in Columbus, OH
Job Description
β‘οΈDon's Garage is an affiliate company of A1 Garage Door in Phoenix, Arizona. In Columbus, Ohio, we operate under the brand name Don's Garage.
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
π° Uncapped commissions: First-year earnings typically $90K-$150K+.
π Your performance drives your paycheck-top performers routinely hit six figures.
π Company vehicle (wrapped) + gas card-your mobile office.
π§° All tools provided.
π₯ Medical, dental, vision & 401k.
π Paid time off + weekly pay.
π 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
π One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit Ifβ¦
β You want a 9-5 desk job. We operate 7 days a week.
βYou're the pushy type. Our next customer may be your mom.
β You're uncomfortable interacting directly with customers.
β You dislike physical, hands-on work
π If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with Don's Garage is an affiliate company of A1 Garage Door Service!
#INDA1
Benefits and other cool stuff:
Β· Medical, dental, vision, 401K
Β· Paid Time Off
Β· Weekly Pay
Β· Internal Promotion opportunities
Β· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
Digital Services Consultant I
Service associate job in Columbus, OH
Job Description
As a Digital Services Consultant (DSC), you'll be the key point of contact for clients who purchase Hibu's digital products. Your role is to guide them through the onboarding process, ensuring their digital presence is set up accurately and efficiently. From gathering essential content to connecting social media platforms like Facebook and Google Business Profile (GBP), you'll make sure all products are synchronized and ready to go live. Once built, you'll review for accuracy and functionality before publishing across platforms.
Primary Responsibilities:
Client Onboarding: Establish strong relationships at the point of sale and guide clients through fulfillment and go-live stages.
Content Collection: Gather all necessary assets for digital advertising and website creation.
Expectation Setting: Clearly communicate product details, timelines, and processes.
Client Engagement: Proactively address questions and provide support throughout the pre-live process.
Performance Goals: Meet KPIs related to client satisfaction, retention, and timely communication (calls, emails).
Product Expertise: Stay current on Hibu's evolving digital product offerings.
Team Collaboration: Work closely with internal teams such as Website Support, SEO, DNS, and Listings.
Key Skills & Competencies:
Strong client service and relationship-building skills
Professional written and verbal communication
Ability to multitask and manage time effectively
Adaptability to process changes
Understanding of sales processes and ability to upsell
Knowledge of digital marketing products (websites, search, SEO)
Analytical mindset for interpreting performance metrics
Tech-savvy with ability to learn multiple platforms
Team-oriented and positive contributor
Skill Requirements:
High School Diploma or equivalent
Familiarity with websites, search, display, and SEO
Previous phone or face-to-face client support experience
Proficiency in Microsoft Office
Preferred Skills:
2+ years in sales and/or client service, preferably in digital advertising
Call center experience
IND10
#LI-CK1
#LI-HYBRID
Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address
********************************
: Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability