Service associate jobs in Council Bluffs, IA - 498 jobs

Responsibilities: Check shipment status on current orders including pro bill numbers and shipment tracking numbers. Provide tracking information on shipped orders. Confirm receipt of orders via faxes & e-mail. Routinely update database to add contacts; emails; and new customers. Handle corrections on orders entered in our system that have not been shipped. Enter Customer and Sales Representative requests. Enter customer complaints/concerns. Communicate effectively and efficiently with customers any discrepancies or changes that need to be made on orders. Work and communicate with the outside sales team and other internal departments to conform to customer requirements. Be an active member of the CSR and/or Platinum ACD Phone line. Qualifications: Post high school education and previous customer service or similar experience is preferred. Typing skills of at least 50 WPM with High Accuracy. Proficient use of Windows XP/10 operating system and Microsoft Office products. Good communication skills to interact with team members. Good critical thinking skills to resolve questions and problems related to orders. High degree of diligence to insure the correct information on orders. Ability to work at a steady pace even with interruptions, and some time pressure.

As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Would you enjoy creating a welcoming environment for patients and guests when they come through the door or call over the phone? Check out this opportunity with us at Kubat HealthCare in Council Bluffs! Schedule is Monday through Friday What you will be doing: Greeting respiratory patients, customers and visitors in a friendly and professional manner in person and over the phone Processing customer payment and credit transactions Assist in resolving patient and customer concerns and issues Maintain the neat and clean appearance of the respiratory showroom and work area What will a qualified candidate need? One or more years of office experience Excellent customer service skills Organized and great time management skills Ability to understand insurance coverage guidelines for respiratory durable medical equipment Working knowledge of MS Office: Outlook, Word, Excel

Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor Non-exempt Office Location: Omaha, NE Wage Range: $19.00 - $21.00 per hour Bilingual Spanish required! Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs. Essential Job Functions: Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs. Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment. Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Contact participants and/or employers on a regular basis to verify and document placement/retention in employment. Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. Assist individuals with understanding and completing program enrollment Conduct eligibility Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads. Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools. Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Utilize Extreme Customer Service behaviors in all interactions with internal and external Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Qualifications: Education : High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred. Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization. Skills/Abilities : Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access. Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance

Reporting to the Facilities and Mail Services Specialist, you will work collaboratively to ensure smooth mailroom operations and exceptional customer service. You will manage incoming and outgoing mail, assist internal and external customers in person and via phone, and complete clerical tasks accurately and on time, all while maintaining confidentiality and professionalism. **A Taste of Your Responsibilities** + Operate mail metering machines and ensure compliance with USPS, UPS, and other shipping regulations. + Complete basic accounting tasks, including processing purchase orders and payments. + Sort USPS and interoffice mail and distribute to internal post office boxes. + Prepare and process outgoing USPS and carrier service items. + Notify employees via email to pick up carrier service packages. + Assist walk-up customers at the mailroom counter. + Answer and direct incoming calls using the automated phone attendant. + Maintain accurate records across multiple databases, including mail stop locations, front desk contact details, and user profiles and shipment history within various shipping platforms. + Process facilities service requests and office space requests; schedule contractor assistance. + Order office supplies and paper. + Scan and electronically file documents. **Ingredients Required for Your Success** + High School Diploma or GED. + 1+ years of experience in customer service or mail services. + Proficiency with basic Excel, Word, and Outlook. + Move materials, stand, walk, and lift 20 pounds regularly and 50 pounds occasionally. \#LI-Onsite \#LI-MH1 \#LI-Associate **Compensation:** Pay Range:$37,000-$48,000 _The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._ **Our Benefits:** We care about your total well-being and will support you with the following, subject to your location and role: + Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement + Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan + Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement + Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities **Our Company:** At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip . Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Operations Business Services Associate to join our Annuity New Business team in Newport Beach, CA or Omaha, NE. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As an Operations Business Services Associate, you'll play a key role in Pacific Life's growth and long-term success by: Reviewing queue items against contract information and department procedures to determine good order. Inputting transaction details correctly into processing systems and researching system errors. Take all appropriate action to ensure a superior service experience. Progressing steadily through training on core functions, and able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. Effectively preparing before making outbound calls and following Operations Outbound Call Experience guidelines for both voicemail messages and direct client contact. Meeting department productivity and quality standards. Rotating assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. The experience you bring: 2+ years of experience, demonstrating the following: A strong desire to deliver a superior customer service experience. Ability to work effectively in a team environment. Experience working successfully with a variety of customers, preferably within the financial services industry. Ability to complete assignments in a high-volume, fast-paced environment, balancing accuracy, speed, and thoroughness. Clear verbal and written communication skills. What makes you stand out: A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning Compensation: Starting hourly rate will be based on your experience and location Omaha, NE: range is between $18.00 - $21.00 per hour plus an annual bonus Newport Beach, CA range is between $21.0 - $24.0 per hour plus an annual bonus You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation. #LI-RB1 #LI-Hybrid Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled

The Shareholder Services Specialist II is responsible for providing various contact center and transfer agency functions. This role requires in-depth mutual fund knowledge and will interact directly with shareholders, financial representatives, team members, and management. KEY ACCOUNTABILITIES SHAREHOLDER AND FINANCIAL REPRESENTATIVE SUPPORT Answers incoming call, email, and chat interactions. Initiates outgoing call interactions. Answers incoming email and chat interactions Answers questions regarding existing mutual funds serviced. Knowledge obtained from mutual fund websites, fund literature, or performance reports and regulatory documents will be utilized to answer questions. Answers questions regarding existing mutual fund shareholder accounts. Knowledge obtained from the transfer agent recordkeeping system will be utilized to answer questions. Inputs complex trades such as model rebalances, end-result exchanges, large dollar trades, automated investment plans, systematic withdrawals, etc. into a recordkeeping system. Inputs complex shareholder account maintenance such as account linking, account restrictions, model updates, etc., into recordkeeping system. Completes quality control reviews on work performed by members of the team. Assists with onboarding of new department associates. COMPLIANCE AND SUPPORT ACTIVITIES Learns and utilizes compliance procedures, desk policies and legal requirements, Fund Knowledge Base, voice communication platform, transfer agent recordkeeping and workflow system, call performance standards and guidelines, and online portals. WORKING RELATIONSHIPS Daily contact with shareholders, financial representatives, broker-dealer firms, and fund companies. Daily contact with members of team and internal departments regarding follow-up inquiries, open workflow, collateral orders, etc. May perform other duties as required and assigned. EDUCATION AND EXPERIENCE Undergraduate degree in business administration, finance, or related area. Series 6 or 7 license or ability to obtain within 3 months of employment. 3-5 years of experience in client services or related field. Experience within the back-office of a retirement services department, clearing firm, brokerage firm, mutual fund department, or within the financial services industry. KNOWLEDGE Mutual funds and retirement plans. Microsoft Office Suite. Adobe Acrobat. SKILLS AND ABILITIES Provides exceptional customer service skills using proper phone etiquette. Comprehends, retains, and explain services, company policies, and legal requirements to shareholders and financial representatives. Troubleshoots issues utilizing creative and critical thinking skills. Multitasking, analytical, and organizational skills. Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness. Demonstrates personal integrity, responsibility, and accountability. Effectively uses resources such as time and information in conjunction with associates. Participates in solving problems and making decisions. Presents and expresses ideas and information, written and oral, clearly, and concisely. Actively listens to others to achieve understanding and supports an open exchange of ideas and information. Identifies needs, arranges for, and obtains resources to accomplish individual and department goals. Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations. Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion. Equivalent education, experience, and KSA's will be considered.

Job DescriptionDescription: Edwards MotorSports in Council Bluffs IA is looking for a Service Writer to join our team! The Service Writer is responsible for speaking to customers about the mechanical issues with their ATV/Motorcycle/Off-road vehicle etc, while working directly with the Service Technicians to relay information and determine the best course of repairs for the vehicles. This person will be in constant contact with employees and customers and will demonstrate excellent customer service and communication skills. Responsibilities: Greeting customers, and getting them checked into the system Consulting with technicians about needed repairs and offering alternatives based on customers budgets and needs Answering customer questions about service outcomes and consulting with technicians Informing customers about warranty protections and various programs and discounts Scheduling customers and understanding the work flow of the department Informing customers of changes as they come up and being in continuous contact with customers to make sure they understand the process each step of the way Requirements: Experience with ATVs, Motorcycles, and other Off-Road vehicles is highly preferred Excellent verbal communication skills Positive attitude and customer focused demeanor Proficient typing skills Previous customer service experience is preferred

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job DescriptionBenefits: Company parties Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive hourly pay rate plus commission and bonuses Paid training Paid Time Off 8 Corporate holidays paid off Continuing education paid Company parties and gatherings Fun and fast paced work environment Company Overview We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers dreams in ways never imagined. Agency overview Join our dynamic Agency team (65 plus years of experience), where we are committed to providing exceptional service and innovative solutions to our clients. As part of the American Family Insurance Group, we pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. Our agency is dedicated to making a positive impact in our community and supporting our team members in achieving their career goals. If you're passionate about helping others and eager to be part of a forward-thinking organization, we invite you to apply for our open position and become a valued member of our team. Job Summary The Sales and Service Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events. Will assist in getting licensed within the first 90 days. Responsibilities Develops knowledge of the local market dynamics for business development opportunities for all product lines Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups) Secures new business through individual effort and established lead methods Prepares quotations and applications and delivers effective presentations in order to close sales Retain current agency clients with exceptional customer service Qualifications Ability to work independently to plan, set priorities and organize work Active involvement in the local community Demonstrated sales and customer service experience Excellent oral and written communication skills Demonstrated analytical skills Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.) Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Hiring Rate: $22.430 Job Posting: JR2025-00021409 Waiver Services Specialist - Omaha (Evergreen) (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 01-23-2026 Job Description: If you're committed to helping others live independently with dignity and bring experience in human services, education, health care, or disability case management, this is your opportunity to make a meaningful impact. Whether you have a bachelor's degree or qualifying year-for-year experience, as long as you hold a valid driver's license, you can apply to join us as a Waiver Services Specialist, delivering hope and essential support to those who depend on it every day. What We Offer: • 156% State-Matched Retirement Plan • 13 Paid Holidays + Generous Leave • Tuition Reimbursement • 79% Employer-Paid Health Insurance • Dental, Vision & Life Insurance • Public Service Loan Forgiveness (PSLF) Eligibility • Ongoing Career Growth Opportunities As a Waiver Services Specialist, you'll play a key role in connecting individuals with the support they need to thrive. Working under limited supervision, you'll assess funding needs for developmental disability services and determine eligibility for Medicaid Home and Community-Based Services (HCBS) Waivers. Your work will include conducting assessments, reviewing documentation and records, and making informed decisions for individuals who are aged, meet Social Security disability criteria, or have intellectual or developmental disabilities. You'll also participate in informal dispute resolution meetings or appeal hearings related to eligibility decisions. Every day, your expertise will help ensure people receive the services that empower them to live with dignity and independence. Job Duties: Review applications and medical documentation to determine eligibility for waiver services. Perform initial and renewal Level of Care (LOC) assessments with accuracy and attention to detail. Guide applicants, families, and providers through requirements and next steps with clarity and support. Participate in appeals or dispute hearings, advocating with professionalism and empathy. Ensure accurate and timely documentation while efficiently managing multiple cases. Other duties as assigned. Requirements / Qualifications: Minimum Qualifications: Bachelor's degree in: human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs OR any equivalent combination of education and experience will be considered on a year for year basis. Preferred Qualifications: Experience in healthcare, long-term care, disability services, or completing assessment. Familiarity with medical terminology and Medicaid waiver services. Other: Valid driver's license and access to reliable transportation. Knowledge, Skills, and Abilities (KSA) Strong knowledge of Medicaid Waiver programs, Level of Care (LOC) criteria, and services for individuals with disabilities, older adults, and those with special health care needs. Understanding of medical terminology, healthcare systems, and state/federal regulations related to eligibility and assessments. Skilled in reviewing documentation, conducting assessments, and making accurate, timely eligibility decisions. Effective communication skills to explain complex information clearly and work with individuals, families, and service providers. Proficient in using systems like Excel, Word, and Outlook for documentation and data management. Ability to manage multiple cases in a fast-paced environment while maintaining attention to detail and meeting deadlines. Demonstrated empathy, professionalism, and discretion when working with vulnerable populations and handling sensitive information. Strong critical thinking and problem-solving skills to navigate complex cases and apply policy accurately. Team-oriented with the ability to work independently and adapt to changing policies and procedures. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: ************************** Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: ************************************************** Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Pay Range: $18.77 - 22.80 hourly Job Description: Your Piece of the Puzzle As NFM's Warehouse Department Trainer, you will train new staff in the safe, effective and efficient handling of products following all applicable department methods. Training will consist of all methods for Safety, Service and Production within the department as well as other training as assigned. Job Duties: A Day in the Life Monitor Identify, report, and take positive steps to correct any safety/security deficiency affecting NFM staff Manage Deliver training programs for employees, ensuring compliance with company policies and industry standards Plan Attend OSHA required safety classes and specific training as mandated by NFM (e.g. quality related classes, Service Plus, Back Education, etc.) Assist Familiar with workload priorities, ensure timelines are met Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love. Qualifications: Can You Check These Boxes? Must meet minimum age requirement of 18 years old High School Diploma or GED preferred 1-year labor or warehouse experience NFM Warehouse experience preferred for internal candidates Lift test requirement: ability to lift, push, pull required weights per established requirements for the department Ability to work nights, weekends and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to, criminal background check

This position ensures the accuracy, integrity, and efficiency of financial data within the electronic medical records (EMR) system. This role supports billing, coding, reimbursement, and compliance efforts by optimizing EMR workflows and collaborating across departments. This position is benefited, full-time, 40 hours per week. Hours are Monday-Friday, 8:00am-4:30pm. No weekends, no holidays! Qualifications Associates degree (AA) or equivalent from two-year college or technical school; or six months to one-year related experience or training; or equivalent combination of education and experience, Bachelor's degree preferred Healthcare experience and background required Strong computer skills which support education and analytics (e.g. Excel, Word, PowerPoint, etc.) Electronic Health Record and/or clinical professional experience highly desired Experience and knowledge of electronic clinical quality measure data collection and submission requirements along with understanding, promoting interoperability requirements and payment models highly desired Demonstrated experience in a software super user role, system coordinator, data analytics, project management, and/or process flow development preferred Experience in a role with demonstrated system-related problem solving and critical thinking skills Strong system navigation skills Excellent customer service focused skills Excellent verbal and written communication skills with ability to communicate effectively at all levels Demonstrated initiative, self-starter with ability to handle multiple concurrent tasks

Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor Non-exempt Office Location: Omaha, NE Wage Range: $19.00 - $21.00 per hour Bilingual Spanish required! Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs. Essential Job Functions: Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs. Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment. Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Contact participants and/or employers on a regular basis to verify and document placement/retention in employment. Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. Assist individuals with understanding and completing program enrollment Conduct eligibility Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads. Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools. Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Utilize Extreme Customer Service behaviors in all interactions with internal and external Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Qualifications: Education : High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred. Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization. Skills/Abilities : Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access. Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance Job Posted by ApplicantPro

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Business Service Specialist to join our Structured Settlements team in Omaha NE. As a Business Service Specialist, you'll play a key role in Pacific Life's growth and long-term success by analyzing structured settlement cases and helping consultants achieve good order for contract issuance. You will fill an existing role that sits on a team of 19 people in the Consumer Markets Division. How you will move us forward: Meet department productivity and quality standards. Progress steadily through training on core functions, and be able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. Rotate assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. Communicate effectively with consultants that reflects industry-leading service expectations, both via verbal and written communication. Makes decisions that positively impact the customer experience and team-environment to ensure successful completion of service goals. Analyze complex case documentation, interpret and take appropriate action utilizing established procedures. The experience you bring: 2-3 years of experience in a customer service-focused role, preferably financial services. Effective critical thinking and problem-solving skills Strong verbal and written communication skills Commitment to driving an industry-leading customer service experience Comfort navigating across multiple technology platforms Ability to work effectively within a fast-paced team environment What will make you stand out: A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning Ability to read and interpret customer requests that may appear in inconsistent or varying manners You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. . #LI-RB1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Requirements Experience with ATVs, Motorcycles, and other Off-Road vehicles is highly preferred Excellent verbal communication skills Positive attitude and customer focused demeanor Proficient typing skills Previous customer service experience is preferred