About Us
Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC.
Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals.
Personal Lines Customer Service Representative
Position Summary:
The Personal Lines Customer Service Representative is responsible for servicing and growing an assigned book of business, with the expectation of maintaining a working knowledge of existing accounts and developing additional lines. This role involves responding to client and carrier inquiries, processing new and renewal business, supporting claims, quoting, billing, and account rounding. The position requires strong client service, communication, and sales capabilities.
Key Responsibilities:
Customer Service & Account Management
Meet with clients in-office or off-site when appropriate
Screen and qualify walk-in and phone-in prospects
Set up, organize, and maintain client files
Collect necessary data from the insureds
Complete and process applications, endorsements, and other policy-related documents
Process certificates, notary requests, and other documentation
Market new or renewal business within agency guidelines
Maintain expiration lists and monitor renewals
Rate and review policies for accuracy
Arrange financing for new and renewal business
Collect premiums on new accounts
Input, update, and retrieve information in the agency management system
Coordinate with clients, carriers, markets, and internal departments
Handle client and carrier correspondence in accordance with agency standards
Participate in training and support for other departments as needed
Perform any other assigned duties or special projects
Claims Support
Assist clients with claim reporting and follow-up
Receive claim details from clients via phone, mail, or in-person meetings
Review policies for coverage applicability
Advise clients on next steps regarding estimates and billing
Prepare and submit loss reports to carriers promptly
Assist insureds with claimant communications and reporting requirements
Coordinate state-required documentation, when applicable
Follow up with carriers on claim status requests
Close settled claims and ensure proper disbursement of settlement checks
Provide loss experience reports upon request (Commercial Lines)
Organize first reports and associated bills
Serve as liaison between employer, employee, and carrier
Qualifications:
High School Diploma required; college degree preferred
Minimum of 1 year of experience in personal lines insurance customer service, sales or account management
Active Illinois Property & Casualty license required, or the willingness to obtain the license
Thorough understanding of insurance coverages, underwriting, rating, claims processes, billing and collections procedures
Working knowledge of Applied Epic desired; will consider experience with related agency management systems
Proficiency with Microsoft Office Suite
Strong oral and written communication abilities
Professional phone etiquette with a service-focused approach
Proven sales acumen and account development skills
Excellent interpersonal and client relationship skills
Strong organizational skills with attention to detail
Commitment to continuing education and advancement of technical insurance knowledge through approved courses or professional programs
Ability to pass a criminal background check, as permitted by law
Physical Requirements:
Frequently sit, stand and walk
Regularly required to talk or hear
Frequently required to use hands or fingers to handle or feel objects, tools or controls
Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
Occasionally lift and/or move up to 25 pounds
Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
The noise level in the work environment is usually moderate
Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary
Office Location: 605 Old Salem Road, Petersburg, IL 62675
Hours: Monday-Friday, 8:30am-4:30pm
Benefits:
Competitive Compensation
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$28k-37k yearly est. 3d ago
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Program Client Representative
Compeer Financial 4.1
Service associate job in Normal, IL
Helping cultivate your growth.
ProPartners Financial is the largest provider of credit programs for the direct sellers of crop inputs and seed in the nation with locations in St. Paul, MN and Normal, IL. Join us and be part of one of the most important and vital parts of the economy. We are proud to offer career opportunities for team members with varying backgrounds, experiences and interests.
How we support you:
Up to 9% towards 401k (3% fixed ProPartners contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
Where you will work: This position offers a hybrid work option up to 50%and is based out of the Normal, IL or St Paul, MN office location.
The contributions you will make: This position provides high quality client service to support the effective delivery of credit products and services to current and prospective dealer clients for their customers.
A typical day:
Loan Processing
Gathers or seeks clarification when required from dealers to complete loan applications from dealer's customers.
Coordinates, reviews, and determines documents needed for transactions to perfect ProPartner's program requirements.
Coordinates, reviews for acceptance, and tracks the compilation of documents needed for loan originations or renewals.
Works within system designed workflows and accurately processes customer loan requests in accordance with dealer specific sales finance programs.
Scans and indexes documents into archival system and workflows.
Promotes loan processing efficiency by processing customer loan applications from all ProPartners Financial dealer relationships regardless of dealer affiliation.
Provides support and works closely with PPF credit team by coordinating information gathering and dealer communication for underwriting larger loans.
Client Service
Works closely with ProPartners Financial relationship management team members to meet client needs in the origination or renewal of transactions including new loans and servicing actions for existing loans.
Provides exceptional service and a consistent client experience to all clients and customers that aligns with the mission and vision of ProPartners Financial. The client contact may be by phone, email, and face to face visits. Client or customer requests may entail processing loan applications, loan servicing requests, calculating loan payoffs, verifying loan balances, providing guidance and answers to online banking questions, and answering general dealer program questions.
Works closely with dealers to on-board new dealers or new dealer representatives. Provides dealer training for loan application, documentation requirements and new technology. Additional dealer training may include using dealer extranet, submitting loan requests using on-line loan applications, obtaining electronic signatures, using loan funding applications, and other ProPartners credit delivery processes and tools to support client experience.
Engages with ProPartners Financial relationship team and clients to gain in-depth knowledge of dealer finance programs. Aligns dealer program criteria with PPF technology and system brand account configuration to support client experience.
Assists clients in account maintenance corrections. Interacts and coordinates with ProPartners Financial loan accounting team to correct transactions and maintenance account records.
Communicates and collaborates with internal team members to meet the needs of ProPartners Financial and internal and external clients.
Provides support as needed to other business units/teams within ProPartners.
Takes ownership of problems until they are resolved to the client's satisfaction which includes when to involve or notify others
Loan Servicing
Actively promotes ProPartners Financial (PPF) credit delivery products and services to enhance the client relationship and client efficiency. Consistently identifies and assesses client needs.
Reviews and maintains a variety of daily and monthly client reports.
Assesses credit scores and compares report findings to the Bureau Credit Union report to explain failures.
May assist risk asset team with delinquent accounts.
Assists with the renewal process and auto renewals for dealer clients.
Coordinates and supports dealer requests for movement of available funds between customer product specific loans.
Coordinates dealer requests for additional credit for customer accounts.
Coordinates dealer requests for extension of maturity dates for customer accounts.
Miscellaneous Support
Provides office coverage during normal business hours.
Provides phone support for dealer and customer calls.
May participate in managing incoming and outgoing mail for clients and/or customers.
Keeps current on process or procedure updates, as well as current ProPartners news.
May serve on projects as stakeholder or participate in testing new systems or applications.
The skills and experience we prefer you have:
Associate's degree or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Strong customer service experience.
Entry-level experience loan processing or servicing in financial institution, preferred but not required.
Attention to detail and accuracy.
Mathematical and problem-solving skills.
Time management and prioritization skills.
Organizational, listening, written/verbal communication, and interpersonal skills.
Flexible and adaptable to changing situations.
Ability to multi-task in a fast-paced environment.
Ability to work both independently and cooperatively with other team members to service all aspects of the client needs.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$45,900-$65,000 USD
ProPartners Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the US. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$45.9k-65k yearly 3d ago
Temporary Career Services Associate
Parkland College 4.2
Service associate job in Champaign, IL
Hourly Rate: $21.01 This position is an on-campus, temporary, part-time, up-to 19-hour appointment based in Champaign, Illinois. is filled. The Temporary Career ServicesAssociate is responsible for providing career planning and job search services to students, alumni, and community members; supporting community and employer connections to job seekers; and collaborating with other Parkland departments for career guidance and workforce needs.
The Temporary Career ServicesAssociate is a part-time, 19-hour/week appointment on a schedule determined by the Director of Advising Services. The position requires the ability to communicate clearly and effectively, both verbally and in writing. It also requires the ability to organize and accurately prioritize tasks, be detailed oriented, and work independently and as part of a team.
Applicants must submit:
* An online employment application
* Cover letter
* Resume or CV
Essential Job Functions:
* Provide career and job search advising to students, alumni, and District 505 residents; identify and understand the various needs unique to individuals and diverse populations.
* Administer and interpret career assessment instruments; record assessment findings into student information system to assist faculty and staff with advising students.
* Foster relationships with companies and organizations that may offer employment opportunities and internships to Parkland College students and alumni; coordinate with Career Services staff to connect employers, students, and departments to meet local workforce needs.
* Maintain the Career Services electronic database for job postings and track employer contacts in collegewide database; grow employer and job-seeker engagement with these databases to meet recruitment and employment goals.
* Develop and implement recruitment support opportunities for local employers, including coordination of employer recruitment tables on Parkland's campus and creating in-office displays and job postings.
* Assist with the planning and implementation of job fairs and other Career Services events; provide career support at events held by academic departments and other campus units.
* Assist with the development, implementation, and communication of departmental policies for employer recruitment; ensure that employers who participate in on-campus interviewing and recruitment are aware of and abide by these policies.
* Collaborate with Career Services staff to identify trends in employer needs; assist with the development of resources for students to build career competencies for today's workforce.
* Collaborate with academic departments and other Parkland units to develop and strengthen community partnerships and career support to students, alumni, and community members.
* Create engaging media content on career-related topics for social media, Parkland's website and intranet, and on-campus use, following guidelines established by
* Parkland's Marketing department.
* Attend off-campus meetings and events as required, including occasional evenings and weekend work hours.
* Provide excellent customer services to students, employers, and Parkland constituents via phone, email, and in person.
* Perform other duties as assigned.
Minimum Requirements:
* Bachelor's degree and one year of professional office experience; or an equivalent combination of education and experience.
* Prospective new hires will successfully complete a post offer, pre-employment criminal background check with fingerprinting. The background check review includes, but is not limited to, exclusionary offenses per the Illinois School Code and Title IV of the Higher Education Act.
* Functional ability with Microsoft Office applications (Outlook, Teams, SharePoint, Word, Excel, and PowerPoint).
* Ability to maintain positive working relationships with all employees.
Capability and willingness to work independently as well as collaboratively with a team.
* In an effort to comply with SURS return-to-work restrictions for employers (40 ILCS 5/15-139.5), candidates for employment at Parkland College must either not be a SURS annuitant or must be willing to suspend his/her SURS annuity upon employment. This applies to all SURS annuitants except those receiving their annuity under either the Self-Managed Plan (SMP) or by lump sum payment.
Sponsorship for work authorization is not available for this position.
Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through ******************************** will not be considered.
Please monitor your email, including spam or junk mail folders, for future correspondence from Parkland College Human Resources.
For further information on the application process, please contact Parkland College Human Resources at ************.
Applicants with disabilities may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process.
Requests may be submitted by contacting Human Resources at ************ or by emailing ***************.
Equal Opportunity Employer
$21 hourly Easy Apply 7d ago
Wholesale Customer Support Representative
Horizon Hobby 4.2
Service associate job in Champaign, IL
At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products. We are currently hiring for a Wholesale Customer Support Representative!
We are currently hiring for a Wholesale Customer Support Representative to support Horizon Hobby Retail Partners. This role is a business-to-business (B2B) focused and provides service to authorized wholesale accounts only. This position not does not support direct-to-consumer inquires. The Wholesale Customer Support Representative provides an industry-leading support experience to retail partners via phone and email. The primary objective of this role is to support the operational and service needs of wholesale accounts in a timely, accurate and professional manner.
This is a full-time, on-site position at our Champaign Illinois location. Working hours are Monday-Friday 8am-5pm.
Typical pay for this position is $16hr. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range.
Key Responsibilities
Serve as a primary point of contact for retail partners, responding to inquiries related to orders, shipping, invoicing, returns and warranty processes.
Respond to retail partner inquiries within established service-level expectations (phone, email and or digital channels).
Accurately document all interactions, actions and resolutions within internal systems.
Collaborate effectively with internal teams (Sales, distribution, Finance, Service and Operations) to resolve retail partner issues.
Assist in identifying recurring issues, process gaps, or trends impacting retail partners and contribute to continuous improvement efforts.
Participate in meetings related to wholesale customer service and operational initiatives as required.
Maintain a high level of organization, attention to detail and time management while handling multiple priorities.
Perform addition duties or projects as assigned by management.
Role Scope Specifics
This position supports wholesale retail partners only.
Interactions are focused on B2B operations.
This role does not provide direct support to end consumers unless required for third party sales as back-up.
Qualifications
High school diploma or equivalency
Preferred knowledge of radio control products
Preferred prior experience in a B2B wholesale role, with a minimum of six months in a customer service or support role
Proficiency with computers and standard windows operating systems such as Excel, Word and Outlook. Microsoft teams is a plus
Experience using CRM or ERP systems such as Salesforce, Oracle or any other similar platform is a plus.
Strong written and verbale communication skills.
Ability to interact and work effectively with cross departments.
Benefits and other perks
Medical, Dental, Vision
HSA and FSA options
Short-Term and Long-Term Disability Insurance
Life Insurance and Supplemental Life Insurance
401(k) with a company match
Paid Time Off
Paid Holidays
Internal Rewards
Discounts on Products
Additional Coverage such as accident, critical, hospital and pet insurance.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated.
Horizon Hobby, LLC is an equal opportunity and E-Verify employer
$16 hourly 15d ago
Customer Service- Entry Level
Trademark Marketing Group
Service associate job in Decatur, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Entry level sales and marketing representatives will be trained in the following areas:
Promotional Sales and Marketing
Customer Service
Account Coordination
Campaign Management
Client Relations
Management Training
Qualifications
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Conduct credit checks for potential customers
Work strategically on a lead-based sale campaign
Paperwork & lead disposition as needed
Position Benefits
Competitive Compensation- Weekly Pay
Merit Based Advancement
Exciting Bonuses & Incentive Plan
Company Events
Fun Work Environment
Job Requirements
4 year degree preferred
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Reliable transportation is a required!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 60d+ ago
Part Time Leasing & Resident Services Specialist
Fairlawn Management 3.7
Service associate job in Champaign, IL
We are seeking a highly motivated Leasing and Resident Services Specialist to join the team at Smile Student Living! If you have experience in customer service, event management, hospitality, or sales and want to learn about real estate, our position may be perfect for you!
The Leasing and Resident Services Specialist will work with the management team to provide top-notch customer service while helping prospective residents find their perfect home. In this fast-paced sales role, you will have the opportunity to participate in an attractive incentive program. The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve.
What will you do?
Serve as a leasing agent and tour expert - this means being well-versed with our properties and amenities
Show properties and sell their features and amenities to prospective tenants
Review lease applications and document requirements for eligibility
Assist in daily customer service operations including guest inquiries, preparing notices and resident communications, showings, tenant screenings, and tenant applications
Provide exceptional customer service in a fast-paced office through multiple communication channels (phone, email, text) to maintain positive resident relations
Prepare move-in paperwork, confirm residences are move-in ready, perform unit inspections, and perform move-in orientations with new residents
Maintain good rapport with current and prospective tenants
Process maintenance requests and follow up with residents to confirm the completion
Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training)
Pivot, roll up your sleeves, and jump in where needed!
Why should you work here?
Competitive Pay + Incentives. We are ready to invest in you!
The option to participate in our 401(k) Retirement Plan with a company match
Company events to promote team cohesion
The opportunity to work for a growing organization where you are valued and can have a direct impact
Quarterly off-site meetings with your manager to celebrate wins, issues solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career
Requirements
Who you are -- We'd love to hear from you if you:
Hold a high school diploma or GED
Have at least 1 year of customer service, hospitality, retail, or sales experience
Have at least 1 year of office administration or data entry experience, preferred
Bilingual (English/Spanish) a plus
Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable
Must hold an active driver's license with 2 years of driving history and pass MVR requirements
Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems
Have excellent interpersonal, written, and verbal communication skills
Demonstrate superior attention to detail, high energy, and a positive attitude
Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve
Some additional things you will need:
Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties
Fairlawn is a vertically integrated firm focusing on real estate investment, management, and development. Based in Chicago and Champaign, Illinois, and managing a portfolio of 5,700 units with an asset value of $850 million, Fairlawn has a 10-year record in value-add projects, student housing, and build-to-rent communities. Fairlawn's best-in-class student housing brand, Smile Student Living, manages 3,400 beds at the University of Illinois Urbana-Champaign and is a key player in student housing in the region. Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky, and is actively expanding into additional Midwest markets.
We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.
Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
Salary Description $15.00 + incentives
$42k-49k yearly est. 13d ago
Customer Service Representative
Chestnut Health Systems 4.2
Service associate job in Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
* Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
* Greet customers, provide directions, answer phone calls, and route calls appropriately.
* Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
* Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
* Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
* Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
* Check patients in and out following department protocols.
* Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
* Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
* Receive and record payments according to prescribed procedures.
* Scan and attach documents to the patient EMR and provide backup to medical records staff.
* Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
* Operate office equipment, including copiers, printers, scanners, and fax machines.
* Maintain a clean, organized, and orderly work area.
* Collaborate with team members, providing backup support as needed.
* Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
* Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
* Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
* Perform other duties as assigned.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$16-17 hourly Auto-Apply 8d ago
Quality Customer Liaison (Bloomington, IL)
Hyundai Transys Georgia Seating System, LLC
Service associate job in Champaign, IL
Job Description
Performs in an environment that is fast paced, involving repetitive quality tasks or other tasks as requested at a customer location (Bloomington, IL). This position is representing Hyundai Transys Georgia Seating System, LLC (Champaign, Illinois) and professionalism is required.
Duties and Responsibilities (but not limited to):
Review Hyundai Transys manufactured seats before they are installed into vehicles at Rivian and ensure there are no quality defects. Rework as needed (if allowed by the customer).
Review seats after they are installed into the vehicles and ensure there are no quality defects. Rework as needed (if allowed by the customer).
Participate in daily MRB review at the customer location and send feedback to Transys.
Take pictures of the suspect part seat(s) installed inside the vehicles
Communicate using KakaoTalk as needed regarding daily activities
Upload pictures through KakaoTalk (chat group link)
Review all production parts when time permits including launch parts and work closely with Rivian Quality group.
Participate in trials and coordinate / perform rework as regulated by Hyundai Transys (Champaign Illinois) Ability to review parts and make determinations if they pass/fail the quality standards
Track parts and rejects
Supporting the Customer Quality Engineer with coordinating and performing containment activities at customer site(s) including retrofitting, reworking, re-labeling, sequencing issues, etc due to issues or concerns identified by the customer and/or Hyundai Transys
Follow EHS policy
Other duties as assigned
Technical Skills Required:
Must be able to identify visual defects and assist in making quality decisions
Must have good problem-solving skills
Must have good interpersonal and communication skills required
Must be proficient skills in math, reading and writing
Must be able to use a cordless iron (if allowed by the customer)
Must be professional
Must have a cell phone available for communication
Must have reliable transportation
Must be able to work independently
Technical Skills Required:
Must be able to identify visual defects and assist in making quality decisions
Must have good problem-solving skills
Must have good interpersonal and communication skills required
Must be proficient skills in math, reading and writing
Must be able to use a cordless iron (if allowed by the customer)
Must be professional
Must have a cell phone available for communication
Must have reliable transportation
Must be able to work independently
Working Experience Required:
Must have experience in an assembly and manufacturing environment:
Familiarity with IATF16949 or ISO9001 preferred.
Education:
High School Diploma or equivalent
Physical Demands/Working Conditions:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Constant walking and standing throughout the shift.
Frequently required to bend at the knees and waist
Required to use hands to type, handle objects and paperwork
Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork
Required to reach and hold on to items at chest level or reach above the shoulder
May be required to lift and carry objects weighing up to 50 lbs.
May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms.
Ability to work overtime and/or weekends as required
Ability to work a fixed or rotating schedule.
Ability to follow instructions.
The employee generally works indoor manufacturing environments.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Hyundai TRANSYS Georgia Seating System, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
$34k-66k yearly est. 16d ago
Adventure Readiness Specialist - Service
Rivian 4.1
Service associate job in Normal, IL
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: 19.08-21.20 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
$68k-94k yearly est. 23d ago
Membership Service Associate (Part-Time)
Alabama A&M University
Service associate job in Normal, IL
Provide customer service to patrons purchasing memberships and to current members of the facility.Essential Duties and Responsibilities: * Assist with membership sales * Register members for added services offered in the facility * Perform money order/check transactions
* Answer facility and program related questions
* Perform general office duties
* Provide members with information on added amenities/exercise programs
* Perform miscellaneous duties as assigned
Minimum Position Requirements (including certifications, licenses, etc.):
* High School Diploma
* 2 years of customer service experience
Knowledge, Skills, and Abilities:
* Basic Computer Skills
* Telephone Etiquette
* Good Communication Skills
* Individuals holding valid CPR and First Aid Certifications are strongly urged to apply and are highly regarded when employment selection is made (Please have all up to date certifications available).
$30k-50k yearly est. 45d ago
Customer Service Specialist
University of Illinois Urbana-Champaign, Il 4.6
Service associate job in Urbana, IL
Parking Department Responsible for coordinating counter operations and customer service functions under the general supervision of the Parking Administrative Manager. Duties & Responsibilities * Manage and supervise front counter staff and oversee daily front counter operations.
* Monitor, train, and coach Customer Service Representatives to ensure high-quality service and adherence to departmental standards.
* Provide support to the Parking Administrative Manager by assisting with tasks and projects as needed.
* Respond to complex parking inquiries received via email, phone, or in person from customers, faculty, staff, and students, providing accurate information about citations, customer accounts, and parking policies and procedures.
* Assist with maintaining and updating departmental website content and support the implementation of new customer service technologies and tools.
* Assist with dispatch (e.g., motorist assistance, violation checks, etc.), bagged meter requests, and other parking reservation requests.
* Respond to general email requests as needed (e.g., waitlist, permits, citations, rate changes, etc.).
* Maintain and balance cash drawer as needed.
* The majority of work is performed in a standard office atmosphere. At times, high call volume and multiple customers may create a fast-paced or hectic environment.
* Overtime may be required during football season.
* Perform other related duties as assigned.
Working Conditions
Extreme Cold : Occasionally Extreme Heat : Occasionally Humidity : Occasionally Wet : Occasionally Noise : Occasionally Hazards : Occasionally Temperature Changes : Occasionally Inclement Weather : Occasionally
Additional Physical Demands
Occasional outdoor work and remaining in a stationary position for long periods during football season.
Minimum Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling three (3) years (36 months) from the following categories:
A. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months)
Associate's Degree (60 semester hours) equals eighteen months (18 months)
90 semester hours equals two (2) years (24 months)
Bachelor's degree (120 semester hours) equals three (3) years (36 months)
B. responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience
3. One (1) year (12 months) of work experience comparable to that gained as a Customer Service Representative
Preferred Qualifications
Experience in the parking or transportation industry
Experience using T2 Parking Management Software
Five years of experience in customer service, public relations, or related public-facing work and public contact
Two years of managerial or supervisory experience in customer service or a related field
Familiarity with the University of Illinois campus streets and parking lots
Extensive knowledge of office practices and procedures
Knowledge, Skills and Abilities
* Strong knowledge of customer service operations and office procedures
* Knowledge and skills in conflict resolution, performance management, and coaching staff
* Ability to coordinate daily workflow and ensure consistent service standards
* Strong verbal and written communication skills for interacting with staff, customers, and leadership
* Ability to adapt to changing demands and support a positive, collaborative team environment
* Excellent organizational skills and the ability to manage competing priorities
* Ability to remain calm and professional during high-stress or high-volume situations
* Ability to oversee activities within office as needed
* Ability to perform responsibilities with minimal supervision
Appointment Information
This is a 100% full-time Civil Service 4809 - Customer Service Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/5/2026. The budgeted salary range for this position is $53,000 - $55,000 per year. Sponsorship for Work authorization is not available for this position now or in the future.
For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on January 29,2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *********************************** For questions regarding the application process, please contact ************.
At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.
Champaign-Urbana
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu.
Requisition ID: 1034337
Job Category: Administrative Support
Apply at: *************************
$53k-55k yearly Easy Apply 13d ago
Leasing and Resident Services Specialist
Fairlawnre
Service associate job in Normal, IL
Requirements
Who you are -- We'd love to hear from you if you:
Hold a high school diploma or GED
Have at least 1 year of customer service, hospitality, retail, or sales experience
Have at least 1 year of office administration or data entry experience, preferred
Bilingual (English/Spanish) a plus
Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable
Must hold an active driver's license with 2 years of driving history and pass MVR requirements
Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems
Have excellent interpersonal, written, and verbal communication skills
Demonstrate superior attention to detail, high energy, and a positive attitude
Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve
Some additional things you will need:
Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties
Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,700 units and $850 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.
We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.
Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
Salary Description $18.00 base + $50 per lease and renewal incentives
$40k-64k yearly est. 14d ago
Test Content Services Specialist
Psi Services 4.5
Service associate job in Springfield, IL
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 14d ago
Rehabilitative Services Associate (RSA)
Lifelong Access
Service associate job in Normal, IL
Job DescriptionOur mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us.
Lifelong Access is seeking a Rehabilitative ServicesAssociate (RSA) within the Behavioral Health Clinic to provide direct client care as outlined in the treatment plans developed by the Mental Health Professional (MHP/QMHP). This role includes delivering individualized treatment plans, assisting with scheduled daily living activities, facilitating community integration, and maintaining detailed documentation of services provided. The expectation for this position is ensuring that services are delivered efficiently and in compliance with regulatory requirements. We are excited to be growing our behavioral health clinic services and the exceptional team of professionals. With this growth, there will be promotional opportunities along with opportunities to earn clinical supervision hours provided by our staff within the clinic. Work with a caring and compassionate team of mental health professionals. Come see why we love what we do!
Pay: $18.35 Per Hour
Job Type: Full-Time/Part-Time
Primary responsibilities include:
Provide direct mental health services to clients as outlined in their Behavioral Health treatment plans to support progress toward their individual goals. Services may include (but are not limited to) the following:
Facilitating group therapy
Providing mental health supports in a variety of settings
Working with adults and/or children
Monitor client progress and behavior, providing regular updates to the supervising Mental Health Professional.
Consult weekly with team members to ensure high quality mental health supports, address barriers that may be impacting care, and share updates to individual treatment plans.
Actively participate in regular meetings with other departments to advocate for client preferences and needs as well as to maintain connections that allow for holistic service provision.
Maintain accurate and timely documentation of all client interactions, treatment plans, and progress notes in accordance with clinic policies and state regulations.
Provide immediate support and intervention during mental health crises, utilizing appropriate de-escalation techniques and resources.
Provide education to clients and their families about mental health and resources available to them.
Must be comfortable with assisting with daily living activities including personal care, household tasks, transportation, and skill building.
Qualifications
High school diploma or equivalent required; associate degree in psychology, social work, or a related field preferred.
Any individual who is 21 years of age and demonstrates all of the following:
Skill in delivery of rehabilitative services to adults or children;
The ability to work within a provider agency's structure and accept supervisions; and
The ability to work constructively with individuals receiving services, other provider of service, and the community.
Demonstrated knowledge of Microsoft Office applications, including Excel, Word, and Outlook
Desire and ability to work under supervision and cooperatively with a treatment team
Must be able communicate effectively, both verbally and in writing
Strong understanding of confidentiality
Experience supporting people with disabilities preferred
CPR and First Aid certification preferred.
Valid Illinois driver's license with safe driving record
Current proof of automobile insurance
Working Conditions
The RSA will work in a variety of settings, including the behavioral health clinic, clients' homes, and community locations. The role involves traveling to these different sites to provide services and support to clients in their natural environments. The noise level in the work environment is usually moderate.
Regular travel within the community is required. The RSA must have a valid driver's license, reliable transportation, and appropriate auto insurance.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Requests for reasonable accommodations will be reviewed to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee is frequently required to stand; walk; sit; use hands to fingers, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision.
Position will, at times, include physical activities such as assisting individuals with mobility, participating in training demonstrations, or engaging in recreational activities with individuals. Work can be emotionally demanding, requiring patience, compassion, and the ability to manage stress effectively.
RSA must be capable of handling potential physical demands associated with providing direct care and support in the field. The RSA will need to follow all safety protocols and procedures to ensure personal safety and the safety of clients during home visits and community interactions. Interaction with individuals who have challenging behaviors or complex needs, requiring strong problem-solving and conflict resolution skills.
Here are some of the benefits we will offer you:
Supportive, positive, and friendly team environment
Professional development, training, and advancement opportunities
Flexible schedule options
Comprehensive benefit plans for full-time employees
Generous paid time off including vacation, personal time, and holidays for full-time employees
Read more in our Employment Brochure
Lifelong Access is an Equal Opportunity Employer.
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$18.4 hourly 14d ago
Head of Library Liaison Services
Illinois State 4.0
Service associate job in Normal, IL
Head of Library Liaison Services Job no: 518991 Work type: On Campus
Title: Head of Library Liaison Services Division Name: Academic Affairs College: Milner Library
The Head of Library Liaison Services supervises Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. Additionally, the position serves as the liaison to one or more academic departments and/or co-curricular areas and participates in providing information and research assistance.
This is a 12-month, tenure-track position. Milner Library faculty have responsibilities in the areas of librarianship, scholarly and creative activities, and services as outlined in Illinois State University Faculty Appointment, Salary, Promotion and Tenure Policies (************************************************************************* and Milner Library's College and Department Faculty Status Committee's Criteria for Evaluation, Promotion, and Tenure.
Additional Information
Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois' first public university. We enroll approximately 21,000 students in six colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State's Metrics of Excellence at IllinoisState.edu/PointsofPride.
Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance's International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens' high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability's top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online's list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State's campus. For more information on our community, visit visitbn.org.
Salary Rate / Pay Rate
This is a 12-month faculty position. The salary starts at $85,000 (minimum) and is commensurate with qualifications and experience, including 24 vacation days and 11 paid holidays per year. See the Illinois State University Human Resources site (************************************** for more information on benefits.
Required Qualifications
• Master's degree from ALA-accredited graduate program or ALA-recognized international equivalent
• At least five years of professional librarianship experience
• At least three years of experience as a librarian with one or more assigned liaison responsibilities
• Demonstrated experience with reference/research services and library instruction
• Demonstrated ability to communicate effectively (verbal, written, and public presentations) with stakeholders, including undergraduate and graduate students, faculty, staff, and community members who use the library
• Demonstrated success applying existing and emerging technologies to support library public services
• Knowledge of relevant trends in higher education and library liaison services
• Evidence of strong commitment to inclusion, diversity, equity, and access.
• Demonstrated knowledge with the tenure and promotion process
• Potential to meet university requirements for tenure, including scholarly or creative activities and service
Preferred Qualifications
• Demonstrated supervisory experience of subject specialist library faculty members with liaison responsibilities
• Demonstrated success with the practice of embedded librarianship
• Demonstrated success with research consultation models
• Demonstrated experience with methods of assessment and evaluation of library liaison services and activities
Work Hours
Generally Monday - Friday, 8:00 am - 4:30 pm with occasional weekend and evening hours as business needs dictate
Proposed Starting Date
As soon as available
Required Applicant Documents
Please prepare in advance separate documents representing a cover letter, reference list (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references), and resume/C.V. to attach to this application.
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Special Instructions for Applicants
Initial application review will begin immediately and continue until the position is filled.
All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted.
Contact Information for Applicants
Leta Janssen
************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Advertised: 07/02/2024 Central Daylight Time
Applications close:
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Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives.
TEST Current Opportunities
Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives.
$85k yearly 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service associate job in Springfield, IL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-33k yearly est. 4d ago
Service Writer
Landmark Chrysler Jeep Fiat
Service associate job in Springfield, IL
Landmark Chrysler-Jeep-Fiat, a part of the Landmark Automotive Group of Springfield, IL a leading automotive service provider dedicated to delivering top-quality service and maintenance to our valued customers is looking for a skilled and enthusiastic Automotive Service Writer to join our service team. Stellantis Branded vehicle experience a plus.
Job Description:
As an Automotive Service Writer, you will be the primary point of contact for our customers, ensuring their needs are met with professionalism and efficiency. You will play a critical role in the service department by managing work orders, communicating with customers, and coordinating with technicians to ensure a smooth workflow.
Key Responsibilities:
Greet customers and assess their service needs
Prepare detailed work orders and estimates for customers
Communicate with technicians to understand and document service issues
Provide accurate information and recommendations to customers regarding service and repair options
Maintain up-to-date knowledge of automotive services and repair procedures
Schedule appointments and manage the service calendar
Follow up with customers on the status of their vehicles and any additional repairs needed
Ensure customer satisfaction through exceptional service and communication
Qualifications:
High school diploma or equivalent; additional automotive training or certifications is a plus
Proven experience as an Automotive Service Writer or similar role
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Knowledge of automotive systems and repair procedures
Proficiency with computer software and automotive service management systems
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
What We Offer:
Competitive base salary, excellent commission structure with the potential for $40,000 to $54,000 annually.
Health, Dental, Vision and Life Insurance
401(k) with a company match
Paid Time Off and Paid Vacation
Employee discounts on automotive services and products
Ongoing training and development
Landmark Automotive Group is a safe, drug-free workplace culture. We strive to achieve a diverse and inclusive work environment for everyone. We are proud of our participation in Getting Talent Back to Work-2nd Chance Employment. EOE
$40k-54k yearly Auto-Apply 3d ago
Quality Customer Liaison (Bloomington, IL)
Hyundai Transys Georgia Seating System, LLC
Service associate job in Champaign, IL
Performs in an environment that is fast paced, involving repetitive quality tasks or other tasks as requested at a customer location (Bloomington, IL). This position is representing Hyundai Transys Georgia Seating System, LLC (Champaign, Illinois) and professionalism is required.
Duties and Responsibilities (but not limited to):
Review Hyundai Transys manufactured seats before they are installed into vehicles at Rivian and ensure there are no quality defects. Rework as needed (if allowed by the customer).
Review seats after they are installed into the vehicles and ensure there are no quality defects. Rework as needed (if allowed by the customer).
Participate in daily MRB review at the customer location and send feedback to Transys.
Take pictures of the suspect part seat(s) installed inside the vehicles
Communicate using KakaoTalk as needed regarding daily activities
Upload pictures through KakaoTalk (chat group link)
Review all production parts when time permits including launch parts and work closely with Rivian Quality group.
Participate in trials and coordinate / perform rework as regulated by Hyundai Transys (Champaign Illinois) Ability to review parts and make determinations if they pass/fail the quality standards
Track parts and rejects
Supporting the Customer Quality Engineer with coordinating and performing containment activities at customer site(s) including retrofitting, reworking, re-labeling, sequencing issues, etc due to issues or concerns identified by the customer and/or Hyundai Transys
Follow EHS policy
Other duties as assigned
Technical Skills Required:
Must be able to identify visual defects and assist in making quality decisions
Must have good problem-solving skills
Must have good interpersonal and communication skills required
Must be proficient skills in math, reading and writing
Must be able to use a cordless iron (if allowed by the customer)
Must be professional
Must have a cell phone available for communication
Must have reliable transportation
Must be able to work independently
Technical Skills Required:
Must be able to identify visual defects and assist in making quality decisions
Must have good problem-solving skills
Must have good interpersonal and communication skills required
Must be proficient skills in math, reading and writing
Must be able to use a cordless iron (if allowed by the customer)
Must be professional
Must have a cell phone available for communication
Must have reliable transportation
Must be able to work independently
Working Experience Required:
Must have experience in an assembly and manufacturing environment:
Familiarity with IATF16949 or ISO9001 preferred.
Education:
High School Diploma or equivalent
Physical Demands/Working Conditions:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Constant walking and standing throughout the shift.
Frequently required to bend at the knees and waist
Required to use hands to type, handle objects and paperwork
Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork
Required to reach and hold on to items at chest level or reach above the shoulder
May be required to lift and carry objects weighing up to 50 lbs.
May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms.
Ability to work overtime and/or weekends as required
Ability to work a fixed or rotating schedule.
Ability to follow instructions.
The employee generally works indoor manufacturing environments.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Hyundai TRANSYS Georgia Seating System, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
$34k-66k yearly est. Auto-Apply 60d+ ago
Customer Relations
Trademark Marketing Group
Service associate job in Springfield, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Job Description
Trademark Marketing Group is seeking Entry Level Candidates for Entry Level Sales & Marketing Position working with Fortune 100 Client in the Springfield, IL.
Trademark Marketing Group is a professional sales and marketing firm working with Fortune 100 companies nationally. Our sales and marketing firm takes a unique approach to ensure the satisfaction of our performance to our clients, consumers, and especially our team. Through this approach, TMG is now in a position of exponential growth. We believe that each team member can add value to the company in their own unique way. Trademark Marketing Group offers personalized one on one training to ensure that they learn the business skills needed to excel in our or any industry.
Trademark Marketing Group is hiring for marketing and sales positions in the Springfield area! All positions are entry-level with advancement opportunity and involve marketing and sales. We're a company who puts our people and culture first - thanks for taking a few minutes to get to know us!
We Are:
-A rapidly expanding marketing and sales firm!
-A fun place to work, where individuality is encouraged and hard work is rewarded.
-A company that is growing exponentially in a time of economic hardship.
-A company where advancement is based on merit.
-A professional environment providing hands-on training to every member of our team.
-A company specializing in face to face sales & marketing to new & existing customers.
-A company where advancement is based on performance.
-A company that provides personal mentor-ship and development to every team member.
-A place where you can grow personally, professionally, and socially.
***********************
Qualifications
ENTRY LEVEL Candidates Must Be:
-FUN.
-Outgoing.
-Confident.
-Ambitious.
-Willing to work hard to accomplish your own goals and those of our team.
-Able to work in a team environment, both as a team member and as a leader.
-Looking for an entry-level position in marketing, advertising, sales, customer service or retail Sales.
-A great student with an open mind and sense of humor.
-Someone who doesn't whine or make excuses.
We provide full training for the right candidates. A four year degree is preferred but not 100% required for the right candidate. Got a question? Click here to visit our website to learn more about our training program, our exciting corporate culture, our people, and our unparalleled growth opportunities.
***********************
Thank you for your interest in TMG!
Additional Information
Weekly Base pay
Weekly Bonus Incentives
Paid Training
$31k-45k yearly est. 60d+ ago
Leasing and Resident Services Specialist
Fairlawnre
Service associate job in Champaign, IL
Requirements
Who you are -- We'd love to hear from you if you:
Hold a high school diploma or GED
Have at least 1 year of customer service, hospitality, retail, or sales experience
Have at least 1 year of office administration or data entry experience, preferred
Bilingual (English/Spanish) a plus
Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable
Must hold an active driver's license with 2 years of driving history and pass MVR requirements
Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems
Have excellent interpersonal, written, and verbal communication skills
Demonstrate superior attention to detail, high energy, and a positive attitude
Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve
Some additional things you will need:
Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties
Fairlawn is a vertically integrated firm focusing on real estate investment, management, and development. Based in Chicago and Champaign, Illinois, and managing a portfolio of 5,700 units with an asset value of $850 million, Fairlawn has a 10-year record in value-add projects, student housing, and build-to-rent communities. Fairlawn's best-in-class student housing brand, Smile Student Living, manages 3,400 beds at the University of Illinois Urbana-Champaign and is a key player in student housing in the region. Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky, and is actively expanding into additional Midwest markets.
We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.
Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
Salary Description $16.00 + Incentives
How much does a service associate earn in Decatur, IL?
The average service associate in Decatur, IL earns between $24,000 and $63,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Decatur, IL
$39,000
What are the biggest employers of Service Associates in Decatur, IL?
The biggest employers of Service Associates in Decatur, IL are: