Team center
Service associate job in Detroit, MI
Job Title : Teamcenter Change Coordinator. Work location: Detroit MI (flexible to commute to Auburn Hills if required) Duration : Contract Experience: MIN 4yrs Role description: Oversee product release/change processes within Teamcenter. Provide input during Kick Off Meeting to help define requirements and reinforce the change management process. Create the routings of engineering changes within Teamcenter. Maintain tracking and expediting changes to meet program timing requirements. Complete final review of changes and DR creation within Teamcenter. Maintain Program Matrix for approval routings based on roles and responsibilities. Update non-CAD BOM's in Teamcenter. Contact plant change coordinator to begin CI process Release specifications as CAD Designer role in Teamcenter. Create new or update existing specifications per approved workflow process. Support the drawing priority reviews with Teamcenter status data and dates.
Customer Service Representative
Service associate job in Allen Park, MI
Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims.
Qualified candidates will have the following experience and skills:
We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry.
Key Responsibilities:
Handle inbound calls from people, customers related to their healthcare.
Follow up with members on claim statuses, required documents, and any additional information needed.
Assist members with claims status, submitting required documents.
Provide detailed explanations of claims decisions and necessary next steps.
Guide members through the process of submitting claims and appeals.
Deliver exceptional customer service by actively listening to members' needs and concerns.
Address and resolve member inquiries in a timely and professional manner.
Ensure members feel supported and informed throughout their claims process.
Accurately document all client interactions and updates in the company's CRM system.
Prepare and maintain reports on call outcomes and client feedback.
Follow up on unresolved issues and ensure they are addressed promptly.
Adhere to company policies and procedures, including those related to privacy and confidentiality.
Qualifications:
High school diploma or equivalent required; Associate or bachelor's degree preferred.
Previous experience in a call center environment, preferably in the healthcare or insurance industry.
Strong customer service skills with the ability to effectively communicate and empathize with callers.
Excellent problem-solving skills and attention to detail.
Proficiency in using computer systems and navigating multiple software applications simultaneously.
Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively.
Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
If you are interested, please apply here or email an updated copy of your resume to ****************************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings
Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Technical Service Representative - Automotive Coatings
Service associate job in Detroit, MI
As a Technical Service Representative - Automotive Coatings, you will represent PPG at customer facilities ensuring automotive coatings meet customer satisfaction by providing technical service on a wide range of products and application techniques. You will provide sales support to maintain and expand business at existing accounts and effective start-up of new products. You will provide paint application technical service/support for our GM account and sit on-site.
Key Responsibilities
Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.
Record weekly inventories and communicate status both externally and internally.
Perform required tests for material and process systems, and prepare technical reports for customers
Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary.
Participate in weekly meetings with technical experts to review site projects and activity.
Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed
Use PPG digital tools to capture critical data and facilitate problem solving.
Support any special projects, as needed.
Provide sales support to maintain and expand business, and ensure effective start-up of new products.
Qualifications
HS diploma or equivalent required.
3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience.
E-Coat experience, a plus
Digital literacy, and technical report writing.
Ability to work weekends or is necessary.
Must have a valid US driver's license.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Auto-ApplySales & Service Consultant, Detroit
Service associate job in Detroit, MI
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
#INDA1
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
Clinical Services Specialist 2 - Central
Service associate job in Detroit, MI
Detroit, MI, United States OH, United States MN, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing.
Description
Duties & Responsibilities:
Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals
Provide post-sales application support of Hologic imaging/interventional products (new hire year 1)
Provides pre & post application support of Hologic imaging/interventional products after year 1
Provide competitive information/new product information to appropriate internal teams
Provide competitive market information to corporate marketing
Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing
Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner
Training Customer on new product or product updates including system and functionality
Provide continued customer service through post-applications support
Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve
Support various corporate initiatives as required
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders
Adept at connecting to a wide range of individuals and networking with the intent of growing business
Must be able to operate in a fast-paced, dynamic environment
Ability to be highly adaptable to complexity and change with accuracy and attention to detail
Excellent verbal and written skills
Ability to build stable working relationships both internally and externally with customers
Maintain required ARRT qualifications as applicable
Ability to lift and/or move up to 50lbs
Education:
Bachelor's degree preferred
Graduate of an accredited Radiologic Sciences Program
Licenses/Certifications (RT)(R)(M) for Mammography
Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate.
Experience:
Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred.
Additional Details:
100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant
experience, skillset, knowledge, geography, education, business needs and market demand.
International travel may also be required.
\#LI-KM3
Agency and Third-Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
Associate Client Success Parnter
Service associate job in Royal Oak, MI
About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In's Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
We are looking for an Associate Client Success Partner to develop and nurture meaningful connections with our clients to build strong, long-lasting client relationships. This position emphasizes account management with a strong focus on client retention and driving referrals. This role requires strong interpersonal skills, a customer-first mindset, and the ability to work collaboratively with cross-functional teams to provide timely and effective solutions.
This is a hybrid position 4x/week in our Royal Oak, MI office
Essential Functions:
Path of escalation for Grade B accounts using collaboration, coordination, and facilitation of other teams to ensure permanent and acceptable resolution is delivered.
Develop and implement strategies to generate referrals from satisfied clients
Identify opportunities to upsell additional products or services to existing clients based on their needs and preferences
Provide exceptional customer service throughout all interactions with clients leading with empathy and a customer-first approach
Collaborate cross-functionally with other teams to diagnose and troubleshoot complex issues, ensuring swift and effective resolutions
Communicate technical concepts and solutions to non-technical users, building their understanding and confidence in the system
Qualifications:
Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
1+ years of restaurant experience is highly preferred
6+ months of experience in restaurant implementation or support preferred
General knowledge of restaurant operations
3+ years of experience working in a Customer Service Support
*SpotOn Restaurant POS experience is a huge plus!
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
Compensation:
Our base pay ranges from $53,000 - $63,000 for this position. Offers will be reflective of the candidates location and experience.
Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
Offers will be reflective of the candidate's location and experience.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
Auto-ApplyCustomer Service at PETS 'N' THINGS
Service associate job in Saline, MI
Job Description
Pets 'n' Things at 541 E. Michigan Ave. in Saline, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position with 15-30 hours available with. Weekend availability is necessary.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Clean work area as needed to maintain a tidy work environment
Provide daily care to the animals
Qualifications
Friendly attitude when dealing with guests and co-workers
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Dog, cat, & exotic pet experience preferred, but not required
We are looking forward to receiving your application! Thank you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Customer Service Advisor
Service associate job in Detroit, MI
This professional is an advocate for the consumer, offering assistance, providing information and resolving issues. The Customer Service representative acts as the face of the organization and works directly with and for the consumer to answer their questions and provide support regarding their treatment needs.
This is an entry-level position that doesn't require formal education. Candidates who work well with people while employing excellent interpersonal communication skills. Our customer service representative works regular office hours, but NPRC provides around-the-clock customer support through the organizations 1-800 number. Customer service representative responds to all inquiries within 24 hours.
Customer Service Advisor - Migrant Help
Service associate job in Detroit, MI
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Service Agent, Warehouse
Service associate job in Belleville, MI
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Belleville, 42211 Van Born Rd. Suite 1100
Division: Air & Sea
Job Posting Title: Customer Service Agent, Warehouse
Time Type: Full Time
Summary
As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations. Your primary responsibility will be to serve as the main point of contact for customers, providing exceptional service and fostering positive relationships.
Duties and Responsibilities
* Respond promptly and professionally to customer inquiries via phone, email, or in-person visits.
* Provide accurate information regarding order status, inventory availability, and shipping schedules.
* Investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
* Collaborate with internal teams to address customer issues effectively.
* Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
* Ensure orders are accurately entered into the system and fulfilled according to customer specifications.
* Maintain accurate records of customer interactions, transactions, and inquiries.
* Generate reports and summaries as needed to track customer service metrics and performance.
* Identify root causes of customer issues and implement solutions to prevent recurrence.
* Proactively address potential problems to ensure a seamless customer experience.
* Develop a deep understanding of DSV's warehouse services, capabilities, and offerings.
* Educate customers on product features, benefits, and value propositions.
* Collaborate with warehouse operations, logistics, and sales teams to coordinate customer orders and requests.
* Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
* Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
* Solicit feedback from customers and implement enhancements to improve overall satisfaction.
Educational background / Work experience
* Some college coursework or a degree in business administration, logistics, or a related field is preferred.
* 2-3 years of experience in customer service roles, preferably in the transportation, logistics, or warehousing industry.
* Experience with warehouse management systems (WMS) or customer relationship management (CRM) software is advantageous.
Skills & Competencies
* Strong interpersonal and communication skills, both verbal and written.
* Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
* Problem-solving and conflict resolution skills.
* Attention to detail and accuracy in data entry and record-keeping.
* Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Preferred Qualifications
* Experience in warehouse or logistics operations.
* Knowledge of transportation and supply chain management concepts.
* Certification or training in customer service or related areas.
Language skills
* Fluent in English (oral and written)
Computer Literacy
* Proficient in using computer systems, including warehouse management systems (WMS) and customer relationship management (CRM) software.
* Familiarity with Microsoft Office suite and other business software applications.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $17.00 - $22.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Easy ApplyParts and Service and Circular Economy Data Officer
Service associate job in Auburn Hills, MI
Mission:
Transform data into actionable insights to drive performance, customer value, and operational efficiency across the global Parts & Services and Circular Economy organization
Main Responsibilities:
Data roadmap
Define and implement the PSCE data vision and strategy supporting the business strategic goals and aligned with Functions & Regions objectives.
Benchmark best practices
Build and scale a high-performing data team to support the growing needs of PSCE.
Data governance
Establish data governance frameworks (policies, processes, roles, and standards) to ensure data quality, standardization, consistency, regulatory compliance and adequation to business needs in accordance with strategic priorities.
Build and maintain data pipelines and products so Business teams can implement actionable insights to drive performance, customer value, and operational efficiency across the global PSCE organization (the data infrastructure, frameworks, monitoring are managed by ICT teams).
Collaborate with AI & Data Ambassadors and Champions to align data initiatives with enterprise-wide AI strategies and community goals.
Projects & Portfolio Support
Prioritize, coordinate, and monitor data-related projects within the PSCE portfolio, ensuring alignment with strategic priorities.
Drive quick wins and mid-term initiatives that demonstrate the tangible value of data-driven decision-making.
Contribute to the continuous improvement of data tools, platforms, and processes to enhance efficiency and scalability.
Supervise the below current projects:
STELA Car Parc Calculation by country, region, and vehicle age based on new vehicle sales plans.
Single Retention KPI: Standardize the calculation of the retention KPI and improve data robustness and relevancy
Lux: sell-in reporting / sell-out internal reporting / sell-out dealer reporting
Global PSCE Daily Report
Other projects that could make sense to deep dive:
Pricing process: use tech data to find the right equivalent part number and save time
Pricing process: how to use market data to update price in dynamic mode and increase incremental margin
Retention: how to get robust data?
Lifetime value: how to measure the LTV of an after-sales customer?
What is EV and ADAS penetration rate on parts sales?
Innovation & Enablement
Promote the use of advanced analytics, AI, and machine learning to optimize PS performance.
Act as a key liaison between Functions, Regions, ICT and external partners on data-related topics.
Support data literacy across the organization through training, communication, and tool adoption.
Ensure active participation in the AI & Data Connect community to share insights, promote synergies, and contribute to upskilling and innovation activities.
KPI
Impact score: value generated from completed data initiatives
Data-Driven Decision Rate: % of key business decisions supported by data insights.
Data Quality Index: % improvement in data accuracy, completeness, and consistency over time
Community-wide metrics or reporting mechanisms used in the AI & Data Connect framework
Route Sales & Service Specialist
Service associate job in Plymouth, MI
Absopure is an equal opportunity employer.
Represent the company during sales, service and delivery of refreshment services to home and office accounts in a safe, courteous and timely manner.
1. To deliver all scheduled products/units a day.
2. Manage product truck inventory throughout the business day.
3. Acquire new customers via referrals and potential prospecting.
4. Create an accurate invoice using a handheld device for each sale.
5. Work safely and efficiently while lifting and moving product.
6. Other duties assigned as needed
Requires a High School Diploma / GED and a valid Driver's License. Will be required to obtain a CDL-B license with Airbrakes Endorsement through company provided training. Additionally requires a good driving record and the ability to lift and carry 50 lbs repeatedly.
We offer an excellent benefits package that includes Health Insurance, Dental and Vision Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!
Auto-ApplyCards & Payment Services Specialist
Service associate job in Troy, MI
Job Description
Our Opportunity:
The Cards & Payment Services Specialist is responsible for day-to-day card service operational tasks including monitoring, analyzing, reporting and making recommendations on all card portfolios and inventories. This position will work with members and team members to understand and resolve all card- related issues. Additionally, this position will support other CCF payment service platforms including, but not limited to, Bill Pay, Zelle, Remote Deposit Capture, and Loan Payment Platform(s).
What You'll Do in This Role:
Research member situations and issues relating to cards and/or payment services, and collaborate with internal departments as necessary, to resolve concerns, while uncovering root causes and methods for mitigating future issues.
Perform operational activities pertaining to the VISA credit and/or debit card programs, including the review, analysis and reporting of card inventory, production reports, and services hosted by the credit union's card processor. Provides regular status updates for projects and tasks assigned.
Responsible for investigating, researching, and processing Debit/ATM disputes meeting required time frames.
Partner with the Risk Management team to process cases pertaining to card services including Compromised Account Management System (CAMS) alerts, cardholder disputes, chargebacks, and arbitration processes. Additionally, partner to recommend and coordinate fraud and card service training for Team Members.
Perform the daily processing of payment services, including Zelle, RDC, Bill Pay, and wallet tokenization.
Provide outstanding service to all members by performing within CCF's vision, mission, goals, and living our service promises through inbound calls, outbound calls, and all digital platforms.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
What You'll Bring To CCF:
Six months to two years of similar or related experience, including time spent in preparatory positions.
A high school degree or GED is required.
A significant level of trust, credibility and diplomacy is required.
In-depth dialogue, conversations and explanations with members, team members, and outside vendors can be of a sensitive and/or highly confidential nature.
Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
Excellent organizational, prioritization, and attention to detail skills.
Proficient in the Microsoft suite of products including Word, Excel, and Outlook.
Working knowledge of credit policies.
Strong communication skills must be demonstrated through oral and written means.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multi-task effectively between multiple systems to assist members with their inquiries.
Demonstrated strong customer service skills that include proven ability to handle difficult member interactions.
The Perks of Being Part of CCF:
When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.
We offer a comprehensive benefits package designed to support the well-being of our employees:
Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
Health Insurance Coverage: Multiple low or no deductible medical plan options, as well as dental and vision coverage.
Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.
Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.
Employee Assistance Program (EAP): Confidential support services for personal and professional challenges
Work Location: This position can be based in Troy, Michigan or Toledo, Ohio. Hybrid working arrangements are available following 4-6 months of successful employment.
EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.
1.0 FTE Special Services Teacher Consultant
Service associate job in Walled Lake, MI
1.0 FTE Special Services Teacher Consultant JobID: 14867
Special Education/Special Education Teacher
Date Available:
ASAP
District:
Walled Lake Consolidated Schools Description:
Please see attached job posting.
Novi Vehicles Service Writer
Service associate job in Novi, MI
MARTIN Technologies (MARTIN) is a full-service, global engineering and manufacturing company supporting OEM and Tier customers in the automotive industries. We are leaders in the mobility industry and excel with innovative methods and best practices in support of the world's best customers. Our global experience and broad capabilities provide an exciting and diverse environment for the continuing growth of our team.
Responsibilities:
Customer Interaction: Greet customers courteously and listen to their vehicle concerns. Clearly explain the repair and maintenance process, providing estimates and timeframes for completion.
Service Recommendations: Consult with technicians to determine necessary repairs and maintenance. Present recommended services and obtain customer approval before initiating work.
Service Documentation: Accurately document customer information, vehicle details, service history, and repairs in our computerized system. Maintain organized and up-to-date records.
Scheduling: Schedule appointments for vehicle repairs and maintenance, considering technician availability and customer preferences.
Communication: Keep customers informed about the progress of their vehicle's service. Notify them promptly of any unexpected delays or additional work needed.
Quality Control: Inspect completed work to ensure it meets quality standards and matches customer expectations.
Billing and Payment: Prepare and explain invoices to customers, process payments, and maintain financial records.
Customer Satisfaction: Address and resolve customer concerns or complaints professionally and promptly. Ensure a high level of customer satisfaction throughout the service process.
Qualifications:
Proven experience as an Automotive Service Writer or a related role in the automotive industry.
Strong knowledge of automotive systems, repair procedures, and maintenance.
Excellent communication and interpersonal skills.
Exceptional customer service abilities.
Proficiency in computer software and automotive service management systems.
Organized and detail-oriented with the ability to multitask effectively.
Problem-solving skills and the ability to work well under pressure.
Auto-ApplyReconditioning - Business Services Specialist II
Service associate job in Flat Rock, MI
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Business Service Specialist II
If you like hats, this is the job for you, because in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator, to customer liaison and internal business partner. All these stylin' hats are a fashionable match for the shoes you'll walk in as you develop and maintain relationships with our customers and external business partners.
Manheim, part of the Cox Automotive family of businesses, is looking for an Business Service Specialist II, a powerful admin advocate that will use their powers for good - organizing, managing, and supporting the daily operations of the world's largest wholesale auto marketplace.
What You'll Do
So, about those hats. There are a lot of them, but they're fun to wear, and you look great in them. Here's a peek at what you'll get to do when you suit up as a Manheim Account Administrator:
* You'll develop and manage relationships with internal and external business partners, and you'll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles.
* You'll assist with coordination and execution of mechanic activities and keeping up daily customer vehicle trackers.
* You'll input vital vehicle info into the Application System AS400 and RPP..
* You'll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers.
* You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility.
* You'll partner with departments to prepare and notify of customers' requests.
* You'll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations.
* You'll communicate with our accounting team to balance recon completion.
* You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.
What's In It For You?
Hey, look, if you're going to wear that many hats here, you need a home to hang them in, and we want you to feel at home with us. So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
At Cox, we truly value people. That means you'll work within a culture and with a team that values your leadership, experience, and contributions. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, or even earn an advanced degree.
Who You Are
Whether it's planning a family vacation or a project for a valued client, you're a passionate point person. Details can't sneak past you. Your organizational and time management skills are impressive; your ambidextrous brain means you are as creative as you are analytical. And when it comes to getting the job done, you always do - on time and on budget, the first time.
When chaos swirls, you're a calming influence, commanding order and respect.
You're perfectly at ease working on your own, but you're also an ace at anticipating what the broader team needs…both in the moment and down the road.
Qualifications:
* High school diploma or GED Required.
* 2+ years of administrative or general office experience.
* Ability to multitask and thrive in a fast-paced environment.
* Excellent organizational, time management, and communication skills.
* Ability to work with all management levels.
* Strong computer skills, including familiarity with Microsoft Office.
Physical requirements:
* Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and have manual dexterity.
* See close, distance, color variance, and depth perception.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCustomer Service - Winner's Circle
Service associate job in Livonia, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyArchivist I/II, Service Employees International Union (SEIU)
Service associate job in Detroit, MI
Wayne State University is searching for an experienced Archivist I/II, Service Employees International Union (SEIU) at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Position Purpose:
The Walter P. Reuther Library of Wayne State University seeks applicants for the position of Service Employees International Union (SEIU) Archivist. Reporting to the Reuther Library Director, the successful candidate will develop and maintain the collections of the archives for SEIU.
The archives for SEIU document the evolution of the union from its origins in1921 as the Building Service Employees International Union to the present. During its history, this union has organized service workers employed as custodians, healthcare workers, office workers, elevator operators, window cleaners, groundskeepers, doormen, and stadium employees, amongst others. The union currently organizes 2 million members in these and numerous other service industries.
The collaborative relationship between the Reuther Library and SEIU began in the early 1980s, and the Reuther Library became SEIU's official repository in 1992. Since then, the Reuther has collected the records of the union's international headquarters in Washington, D.C., union locals, and the personal papers of associated individuals.
This position is a full-time, externally-funded, 12-month, benefits-eligible appointment as Academic Staff, and an AAUP-AFT represented position with eligibility for promotion.
The successful candidate will be hired at the rank of Archivist I or II with a salary range from $60,000-$68,000 according to qualifications and experience. Benefits include medical, dental, vision, employee/dependent life and long-term disability insurance, retirement savings plans, tuition assistance, wellness program, and generous paid time off. This is a majority in-person position based at the Walter P. Reuther Library.
Essential Functions:
Identify, select, and acquire SEIU archival collections, papers, and institutional records, in digital and physical formats;
Arrange and describe SEIU collections and create finding aids using ArchivesSpace;
Proactively collaborate with SEIU to advance the management of SEIU records, advise on records retention scheduling, preservation, and transfer, and serve as their main contact for reference.
May include occasional travel to SEIU's international and affiliate offices regarding their records program and related projects;
Provide reference services and serve as primary contact for inquiries from the general public regarding SEIU archival materials;
Coordinate promotion and access of SEIU collections, and develop resources to support research;
Opportunity to supervise student and intern work in support of SEIU projects;
Participate in shared decision-making for Library planning, resource management, and program and policy development;
Represent the Library through active participation in professional associations and University committees;
Participate in Reading Room services;
Meet the physical demands of the position, e.g. lift heavy storage boxes (40lbs), climb stair ladders, work in a sedentary position for long durations;
Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions;
Perform other duties as assigned by the Director.
Submission Guidelines:
Electronically submit a complete application, include a detailed cover letter, resume, and 3 professional references via the Wayne Talent Career Site.
Nominations or questions regarding this position can be directed to the Search Committee Chair, Sarah Lebovitz, Archivist II at ************************
Submissions should be received by October 6, 2025
Minimum Qualifications:
Master's degree from an accredited institution in library/information science, archival administration, or a related field with graduate study in archival theory and methods and/or experience leading to demonstrated proficiency with the methods and theories of archival administration;
Demonstrated experience collecting and processing physical and born-digital content;
Experience using archival collection management software such as ArchivesSpace;
One to two years of experience working with archives or special collections;
Excellent interpersonal, organizational, written, and oral communication skills;
Demonstrated ability to collaborate and work effectively within and across organizational boundaries in a diverse organization and with a wide variety of users;
Demonstrated ability to work independently to manage projects and initiatives and set priorities;
Demonstrated commitment to advancing professional knowledge through formal training, continuing education, or professional certification;
Ability and motivation to meet expectations for promotion as part of the Reuther Library academic staff.
Preferred Qualifications:
Experience with donor relations, customer service, or in public facing roles; Records management experience; Familiarity with American labor and/or social history.
School/College/Division:
H01 - University Libraries
Primary Department:
H6640 - Labor History/Archiv
Employment type:
* Regular Employee
* Job type: Full Time
* Job category: Academic/Faculty
Funding/salary information:
* Compensation type: Annual Salary
* Salary minimum: $60,000
* Salary hire maximum: $68,000
Working Conditions:
Normal office environment.
Job openings:
* Number of openings: 1
* Reposted position: No
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Easy ApplyParts and Service and Circular Economy Data Officer
Service associate job in Auburn Hills, MI
Mission:
Transform data into actionable insights to drive performance, customer value, and operational efficiency across the global Parts & Services and Circular Economy organization
Main Responsibilities:
Data roadmap
Define and implement the PSCE data vision and strategy supporting the business strategic goals and aligned with Functions & Regions objectives.
Benchmark best practices
Build and scale a high-performing data team to support the growing needs of PSCE.
Data governance
Establish data governance frameworks (policies, processes, roles, and standards) to ensure data quality, standardization, consistency, regulatory compliance and adequation to business needs in accordance with strategic priorities.
Build and maintain data pipelines and products so Business teams can implement actionable insights to drive performance, customer value, and operational efficiency across the global PSCE organization (the data infrastructure, frameworks, monitoring are managed by ICT teams).
Collaborate with AI & Data Ambassadors and Champions to align data initiatives with enterprise-wide AI strategies and community goals.
Projects & Portfolio Support
Prioritize, coordinate, and monitor data-related projects within the PSCE portfolio, ensuring alignment with strategic priorities.
Drive quick wins and mid-term initiatives that demonstrate the tangible value of data-driven decision-making.
Contribute to the continuous improvement of data tools, platforms, and processes to enhance efficiency and scalability.
Supervise the below current projects:
STELA Car Parc Calculation by country, region, and vehicle age based on new vehicle sales plans.
Single Retention KPI: Standardize the calculation of the retention KPI and improve data robustness and relevancy
Lux: sell-in reporting / sell-out internal reporting / sell-out dealer reporting
Global PSCE Daily Report
Other projects that could make sense to deep dive:
Pricing process: use tech data to find the right equivalent part number and save time
Pricing process: how to use market data to update price in dynamic mode and increase incremental margin
Retention: how to get robust data?
Lifetime value: how to measure the LTV of an after-sales customer?
What is EV and ADAS penetration rate on parts sales?
Innovation & Enablement
Promote the use of advanced analytics, AI, and machine learning to optimize PS performance.
Act as a key liaison between Functions, Regions, ICT and external partners on data-related topics.
Support data literacy across the organization through training, communication, and tool adoption.
Ensure active participation in the AI & Data Connect community to share insights, promote synergies, and contribute to upskilling and innovation activities.
KPI
Impact score: value generated from completed data initiatives
Data-Driven Decision Rate: % of key business decisions supported by data insights.
Data Quality Index: % improvement in data accuracy, completeness, and consistency over time
Community-wide metrics or reporting mechanisms used in the AI & Data Connect framework
Parts And Service Consultant
Service associate job in Ray, MI
Position Type: Full-Time
Compensation: $18-$22/HR
Company Overview: Join Outdoor Equipment Co., a family-owned, Michigan-grown company that has been a trusted name in outdoor equipment sales for years. We specialize in a diverse range of outdoor products, including but not limited to zero-turn mowers, tractors, motorcycles, ATVs, side-by-sides, boats, and jet skis. Our reputation is built on quality, customer service, and a commitment to our community. As we continue to grow, we're seeking a motivated, enthusiastic person to join our team and help our customers enjoy the outdoors like never before.
We are currently looking for a Parts and Service Consultant to join our dynamic team. If you're passionate about outdoor equipment, enjoy working with customers, and have a strong understanding of parts and service, we want to hear from you!
Job Overview: As a Parts and Service Consultant, you will play a vital role in supporting our customers by providing expert advice and efficient solutions for their service and parts needs. You will work directly with customers to identify and source the appropriate parts, schedule service appointments, and provide guidance on maintenance and repair for outdoor equipment such as lawn mowers, chainsaws, generators, and more.
Key Responsibilities:
Assist customers in identifying parts and service needs for a wide range of outdoor equipment
Provide expert advice and solutions for troubleshooting equipment issues
Coordinate repair services, schedule appointments, and follow up on progress
Schedule Picks-up and Deliveries of units and parts
Communicate clearly with customers regarding service timelines, pricing, and recommendations
Maintain detailed service records and manage warranty information
Stay up to date on product knowledge, industry trends, and new equipment
Provide exceptional customer service, both in-person and over the phone
Collaborate with service technicians to ensure timely and accurate repairs
Ensure a clean and organized work environment
Qualifications:
Previous experience in parts consulting, service coordination, or a related field (preferably in outdoor equipment, power tools, or machinery)
Strong knowledge of outdoor equipment, tools, and machinery (lawn mowers, chainsaws, generators, etc.)
Excellent customer service and communication skills
Strong organizational and time management abilities
Ability to work in a fast-paced, team-oriented environment
Proficient with computer systems and parts lookup software
High school diploma or equivalent; technical certifications or training is a plus
Lightspeed Evo experience is a plus
Benefits:
401(K)
Health, dental, and vision insurance
Employee discounts
Opportunities for professional growth and advancement
A fun, collaborative, and supportive work environment