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Service associate jobs in District of Columbia - 257 jobs

  • Family Services Associate - Primary Care TheARC

    Children's National Medical Center 4.6company rating

    Service associate job in Washington, DC

    Family Services Associate - Primary Care (The ARC) Job Description: Assists patients and families to resolve issues related to illness, injury or hospitalization. Acts as a liaison among patients/families, medical and nursing staff, and external agencies. Performs screening interviews, assists with planning and implementation of interventions დაიწყ ensures appropriate follow‑up of services. Supports expansion of food insecurity resources at the ARC, including facilitating SNAP/WIC enrollments and managing the food pantry. Responds to social determinants of health screenings at Well Child visits. Work Schedule: Monday - Friday, 8:30 am - 5:00 pm. Location: THEARC, 1801 Mississippi Avenue SE, Washington, DC 20020. Salary Range: $44,782.40 - $74,630.40 (Full‑time). Qualifications Minimum Education: Bachelor's Degree (required). Minimum Work Experience: One year working with individuals in crisis situations (required). Required Skills/Knowledge: Bilingual ability preferred. Functional Accountabilities Delivers Patient/Family Focused Services: Complete screening interviews of patients and families utilizing hospital‑approved screening tools. Research appropriate resources in the hospital and community to assist patients and families; help families access and utilize those resources. Provide needed assistance, while respecting boundaries and setting appropriate limits. Make follow‑up contact with families, when appropriate, to monitor the outcome of interventions and to promote continuity of care (e.g., assisting with new and follow‑up appointments, hospital and community‑based referrals and applications). Coordinates Patient Care Responsibilities with Other Family Services Staff: Manage requests from patients and families for hospital or community resources. Assist families with applications and manage referrals to outside agencies in coordination with the medical team for financial assistance and other programs. Manage referrals to outside organizations as directed by social work and in coordination with the medical team. Assist Family Services staff with special projects, such as patient/family newsletters, Sibling Day, support groups, etc. Contributes to Effective Multidisciplinary Communication: Communicate with social work and/or medical team about patient care needs. Share verbally and in writing, relevant patient/family information with members of the treatment team. Document activities according to departmental guidelines in the electronic medical record. Participate in team meetings to address general and specific patient care issues. Optimizes the Use of Available Resources: Develop and maintain resource information for the department. Promote positive working relationships with community agencies. Serve as liaison between hospital and agency staff assisting families with resources. Identify gaps in services and research alternatives. Organizational Accountabilities Meet with Team Leader for supervision to discuss case material, professional role, and projects to complete. Meet with social work or child life partner to review work performed for individual patients and families. Participate in Family Service Team meetings and departmental staff meetings. Meet departmental requirements for chart recording, statistics, and other documentation and submit documents in a timely manner. Ensure that chart documentation is co‑signed by licensed Family Services staff member. Participate in departmental performance improvement activities. Core Competencies Customer Service - Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication - Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others' ideas and opinions. Performance Improvement/Problem‑Solving - Contribute to a positive work environment; demonstrate flexibility and willingness to_constraint; identify opportunities to improve processes; make appropriate decisions using sound judgment; use resources efficiently; search for less costly ways of doing things. Safety - Speak up when team members exhibit unsafe behaviour; continuously validate and verify information needed for decision‑making; stop in the face of uncertainty and take time to resolve the situation; demonstrate accurate, clear and timely verbal and written communication; actively promote safety for patients, families, visitors and co‑workers. Equal Opportunity Statement Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Drug‑Free Workplace Children's National Hospital maintains a drug‑free workplace, prohibiting the illegal use, possession or distribution of controlled substances. Though recreational and medical marijuana are legal in the District of Columbia, the hospital maintains the right to enforce its drug‑free workplace policy and prohibits recreational or prescribed marijuana. #J-18808-Ljbffr
    $44.8k-74.6k yearly 2d ago
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  • Associate, Ballpark Experience (Limited Term)

    AEG 4.6company rating

    Service associate job in Washington, DC

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Summary: The Washington Nationals are seeking individuals who have a passion for serving others and are committed to excellence. Our mission is to create exceptional and memorable experiences for our guests. As a team member, you will develop your customer service and leadership skills while serving stadium guests at Nationals Park. The Washington Nationals are currently seeking two Ballpark Experience Associates for the 2026 season. The primary responsibilities will be to assist with the day-to-day operations of the Ballpark Experience department. This program will provide associates with an opportunity to gain valuable experience in fan experience and ballpark operations with a professional baseball organization. This is a part-time position with an expected commitment of 25 hours per week. Day to day leadership is provided by the Senior Manager, Ballpark Experience. The two open positions limited terms are: One (1) Associate Position running from February - November of 2026. One (1) Associate Position running from March - October of 2026. Essential Duties and Responsibilities: Assist with the execution of the TEAM Service Program including gameday staff training and the rewards & recognition program Assist Coordinator, Ballpark Experience with all inbound customer support emails including categorizing and sorting, responding to customer questions and concerns; dispatching emails to other departments when appropriate in order to resolve all customer issues Serve as key representative for Guest Support phone line; provide customer service and friendly assistance in helping guests with their inquiries, work collaboratively with and direct calls to appropriate departments when needed With direction of Senior Manager, Ballpark Experience, evaluate all guest feedback to document trends and identify areas for improvement in the stadium experience Support Ballpark Experience team with review and follow up of VoC (Voice of Consumer) survey results Track, record and respond to fan mail and Fan Pack requests Provide operational support in game at Hospitality Hub to assist GE representatives with first game certificates, birthday pins, MLB Passport books, and providing assistance to guests; assist with Ballpark Experience driven activations including "How Can I Help" signs and other in-park opportunities for experience enhancement Assist with other gameday operational elements when necessary, including gate giveaways, Kids Run the Bases, postgame concerts, etc. Act as department representative in stadium command center during games and other ballpark events; monitor and respond to all guest inquiries in real time; collaborate with other representatives to quickly and effectively resolve issues Assist with the research and implementation of new technologies that enhance the ballpark experience Review audit reports and conduct assessments on existing ballpark experience and identify ways to enhance it; work with associate to present recommendations to executive team and implement changes Perform ballpark checks and audits as required General clerical office duties, data entry, and perform other duties as assigned Minimum Education and Experience Requirements Currently enrolled as an undergraduate or graduate student at an accredited college or university or is a recent graduate (within 12 months of application date) Available for the entire term of the internship: (1) Full Year Associate: February- November, (1) Season Associate: March- October Knowledge, Skills, and Abilities necessary to perform essential functions Must be team-orientated, and able to work well in team environment Attention to detail including excellent time management and organizational skills Highly proficient in the following software programs: (Word, /Excel/PowerPoint, databases) Strong communication skills as well as very strong interpersonal skills for guest feedback and inquiry responses High degree of emotional intelligence and ability to communicate professionally with others in a high stress environment Equipped to handle customer conflicts with diplomacy; ability to use resources to find resolutions to guest issues Ability to prioritize appropriately and work on multiple simultaneous projects Strong work ethic and passion to build a career in professional sports Present self in professional manner, and show ability to interact with all levels of the organization Ability to multi-task and function under stressful conditions Display high level of integrity, positivity, and accountability in all aspects of the job Uphold Core Values: Innovation, Integrity, and Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction - Together. Physical/Environmental Requirements Office: Working conditions are normal for an office environment. Work to require weekend and/or evening work Must be able to work 80% of the game days at Nationals Park during the season Game day: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employees will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds. Compensation: The projected wage rate for this position is $17.95 per hour. Equal Opportunity Employer: The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18 hourly 1d ago
  • IAD Customer Service Baggage Drop Agent

    ABM Industries 4.2company rating

    Service associate job in Washington, DC

    **Title:** IAD Customer Service - Baggage Drop Agent - Vendor Behind Counter (VBC) **Pay Rate:** 18.13 per hour **Job Classification:** Full-Time, Non-Exempt **Shift:** Your **work schedule (shift)** will depend on what the company needs and which shifts are available when you finish onboarding. + 04:00 AM - 12:30 PM + 05:00 AM - 13:30 PM The **Customer Service - Baggage Drop Agent also known as Vendor Behind Counter (VBC)** assists airline passengers by verifying government-issued identification, issuing passenger baggage tags, and moving such baggage to the client conveyor belt system. **Basic Qualifications:** - Must be 18 years of age or older - No high school diploma, GED, or college degree required **Preferred Qualifications:** - One (1) year of customer service or similar work experience preferred **Specific Duties/Essential Job Functions** : (Other duties may be assigned) + Meet and greet airline customers in a positive and friendly manner. + Move stanchions for optimal line queue management. + Verify government-issued photo identification and /or authorization to ensure only authorized access to the concourse. + Issue customer baggage tags and place such tags on checked baggage. + Move tagged baggage to the client conveyor belt system. + Comply with all safety, security, compliance, and quality standards and employees must also adhere to all hazardous materials handling requirements. + Maintain a clean and safe work area at all times. + Miscellaneous duties as assigned. **Physical Demands:** + The individual may be required to stand and walk for 2/3 or more of the work shift. + Individuals may be required to talk, hear, and use hands to handle or feel, for 2/3 or more of the work shift. + Individuals may be required to periodically lift 75 pounds or more for up to 2/3 of the work shift **Work Environment:** + The work environment has a moderate noise level. **Language Skills:** + Ability to communicate effectively in the English language. + Ability to read and interpret documents such as government-issued identification items, safety rules, operating and procedure manuals, and employee handbooks. + Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. **Math Skills:** + Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal **Reasoning Ability** : + Ability to apply common sense understanding in order to carry out instructions furnished in written, oral, or diagram form. + Ability to deal with problems involving several concrete variables in standardized situations. **General Company Requirements:** + Employees must comply with the Company's uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times. + Employees must comply with all guidelines and policies set forth in ABM Aviation's Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy **Experience:** + Previous airport, baggage handling, warehouse, or porter experience preferred. **Overall:** + Must be 18 years of age or older. + Must be willing to work on assigned schedule, which includes weekends. + Must meet all requirements to receive required airport SIDA badge, and Customs Seal (if applicable), including successful completion of a background check and ten-year work history. **MUST have** the following three documents with yo for the SIDA Badge Application CBP purposes in case we move you forward for the next steps: + SSN + **Identification with Current Address (Choose one)**** + State ID + Driver's License + **Citizenship Verification (Choose one)**** + **US Citizens:** US Passport or US Birth Certificate/Naturalization + **Foreign Nationals:** Green Card or Employment Authorization Document (EAD) + EAD Categories ineligible for SIDA security clearance: A10, A11, C08, C10 (see recruiter for more information) ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (******************************************************************************************************************** | (Programa de Beneficios de ABM) REQNUMBER: 141576 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $29k-37k yearly est. 2d ago
  • Express Services Specialist

    Aptask 4.4company rating

    Service associate job in Washington, DC

    About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives. Rate Range: $20-$23/Hr Job Description: Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client "Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work and service Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook Expected to uphold the Standards of Service and best practices developed by EPIQ Top Required Skills: Mailroom & Printing-copy experience Back up hospitality Responsibilities: Provide comprehensive administrative support to the Office Administrator. Collaborate closely with the office administrative team, including HR, Recruiting, Operations & Management. Event planning. Prepare expense reports and process invoices. Provide administrative support to ensure efficient office operations: ordering business cards, updating maps, intranet pages, and tracking expenses. Provide support in managing visiting attorney offices and shared office spaces. Skilled in MS Office; Word, Outlook, Excel and Adobe. Create, revise, and format documents as per requirements. Maintain both physical and digital filing system, including data entry and electronic file organization. Assist with coordinating meeting logistics, including room setup and catering. Provide Receptionist Service. Maintain flexibility to meet deadlines and adapt to changing priorities. Contribute to special projects as needed. Qualifications High school diploma required; some college preferred. Demonstrated initiative, highly organized and detail oriented. Possess strong interpersonal and time-management skills. Excellent written and verbal communication skills Strong technical skills: Microsoft Office Suite, Proficient with Excel, Chrome River a plus Comfortable with calendar management and scheduling. Exemplary customer service and collaborations skills, with the ability to work well within a team. Demonstrate initiative, independent thinking and creative problem solving. Proven ability to work independently while maintaining a high level of efficiency. Capability to handle multiple tasks simultaneously and see projects through to completion. Ability to work after hours when needed for events. Ability to walk, bend, kneel, stand, and/or sit for an extended period. Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $20-23 hourly 6d ago
  • Customer Service Tax Specialist

    Office of The Chief Financial Officer

    Service associate job in Washington, DC

    Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Customer Service Tax Specialist $51,456.00 - $80,032.00 The Office of the Chief Financial Officer (OCFO), whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia, is in search of a Customer Service Tax Specialist. This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Customer Service Administration (CSA). Duties include, but are limited to: Assisting individual, business, and real property taxpayers via face-to-face, e-mail, written correspondence, fax, chat, and telephone Analyzing, determining, and resolving tax processing problems and responding to taxpayer inquiries ranging from tax delinquency to providing general tax return preparation information. Performing other related duties as assigned Minimum Qualifications: For the DS-7 level: A bachelor's degree* or two (2) years of general work experience performing related duties and responsibilities such as: providing prompt and courteous customer service to external and internal customers in a high-volume, fast-paced environment. Qualified candidates must also possess a working knowledge of Microsoft Office suite (i.e., Outlook, Word, Excel) good listening, multi-tasking, attention to detail and documentation skills. Incumbent must possess excellent written and verbal communication skills. For the DS-9 level: In addition to the DS-7 level general work experience qualifications, an additional one (1) year of experience performing duties related to investigating and resolving tax processing discrepancies; assembling and reviewing tax transactions to make recommendations and account adjustments; and providing general information to taxpayers. *If qualifying based on education, applicants must submit an official transcript that verifies a Bachelor's degree. If applicable, your application package must include a U.S. evaluation of all foreign transcripts. Acceptable foreign credential equivalency reports must be provided by organizations that have current membership with the National Association of Credential Evaluation Services NACES) or the Association of International Credential Evaluators (AICE). Must be flexible to work an 8-hour shift, Monday - Friday, between the hours of 7:00 a.m. to 7:00 p.m. (First 6 weeks of training hours are 8:30 a.m. to 5:00 p.m.) For initial review submit your resume to the Office of the Chief Financial Officer, Office of Human Resources, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024. To complete an application or for additional details related to this vacancy, please visit careers/dc and reference announcement number: 25-AD-OTR-0012. The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
    $51.5k-80k yearly 2d ago
  • Customer Relations Associate Part-Time

    Levine Music 4.2company rating

    Service associate job in Washington, DC

    Levine Music - Part-Time Customer Relations Associate Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine's core values - excellence and opportunity - infuse everything we do. Our distinguished faculty offers a broad and well‑rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine's education available to everyone. Hundreds of students receive substantial scholarship assistance; many more receive free instruction through fully funded, in‑school programs. Position Summary Primary responsibilities include all aspects of administration, communication, and customer service with customers and employees. Duties and Responsibilities, not limited to the following: Campus Support Perform front desk responsibilities Answer phones and provide information to the public regarding Levine Maintain essential knowledge of programs and events featured on the Levine website Check voicemail and return calls Maintain room reservation schedule Provide campus faculty support: maintain phone lists, place piano tuning requests, update mailboxes, assist with event set-ups when needed Provide administrative support for technology questions Coordinate with day, weekend, and part‑time front desk staff to ensure substitute coverage for vacation, sick days, and vacancies Event Management Set up, attend, and assist at concerts, student recitals, and special events Organize site support (equipment, warm‑up rooms, etc.) for scheduled events such as studio recitals, master classes, lectures, and jams Create programs for student recitals Assist with campus events and programs on assigned evenings and weekends Part-Time Work Schedule • Mondays: 3:00 PM - 9:00 PM • Fridays: 1:00 PM - 9:00 PM • Sundays at Silver Spring: 9:00 AM - 1 PM Weekends: Extra staffing opportunities available; average of 12+ hours per month Qualifications Pleasant and professional phone manner and demeanor Excellent interpersonal and customer service skills Previous customer service experience Strong computer skills, including Microsoft Word, Excel, Outlook, and database management Understanding of office practices with the ability to multitask Willingness to work in a team environment Hourly Rate $17.95 Equal Opportunity Statement Levine Music is an Equal Opportunity Employer. Levine Music's employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.
    $18 hourly 3d ago
  • Member Retention Specialist

    The Ford Agency

    Service associate job in Washington, DC

    The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role. Responsibilities Include: Build strong relationships with members both individual and institutional Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries Implement strategic retention and outreach Develop and distribute member newsletter alongside leadership and communications teams Create member recognition programs and other initiatives for member engagement Analyze data and other metrics to improve member retention Collaborate with leadership on annual reports, and board materials related to membership trends Qualifications Include: Bachelor's Degree 3+ years professional experience in membership engagement, customer relations, or similar field Experience in higher education and associations required Experience with Salesforce or other CRM required Superb written and verbal communication skills Excellent time-management Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more positions available through The Ford Agency, please check out our website at ********************
    $34k-48k yearly est. 3d ago
  • Helmut Schmidt Distinguished Visiting Chair (Associate or Full Professor)

    Johns Hopkins University 4.4company rating

    Service associate job in Washington, DC

    General Description In 2018, with funding from the German Federal Foreign Office, the German Academic Exchange Service (DAAD) established a Distinguished Visiting Chair in honor of former German chancellor Helmut Schmidt at the Henry A. Kissinger Center for Global Affairs, an international policy center at SAIS. The Chair commemorates the long and deep friendship between Kissinger and Schmidt and constitutes the core of a Germany Initiative that acts as a bridge between Germany and the US. The initiative also aims to become a focal point for German and American cooperation in addressing global challenges. The distinguished scholar selected for the chair will partner with faculty within the Kissinger Center and other programs at SAIS. The visitor may also establish a research group, comprising several post-doctoral students. The scholar will further collaborate with other SAIS faculty (1) to build a research program capable of harnessing transatlantic cooperation to tackle geostrategic global challenges; (2) to devise a curriculum to educate and train future generations of world leaders; and (3) to conduct an active program to engage U.S., European and global policy professionals in this work. Together with Kissinger Center staff the chair will actively support two DAAD post-doctoral fellows at the Kissinger Center whose research will focus on the roles of the United States and Germany at a crucial moment in world history. Together with the postdocs the chair will work on initiatives of high visibility, such as an annual high-level German-US conference in Berlin as well as a regular summer workshop for early career academics and high-level policymakers in Washington, D.C. Background A division of Johns Hopkins University, the School of Advanced International Studies (SAIS) is a global institution that offers students an international perspective on today's critical issues. For more than 75 years, Johns Hopkins SAIS has produced great leaders, thinkers, and practitioners of international relations. Public leaders and private sector executives alike seek the counsel of the faculty, whose ideas and research inform and shape policy. Johns Hopkins SAIS offers a global perspective across three campus locations: Bologna, Italy; Nanjing, China; and Washington, D.C. The school's interdisciplinary curriculum is strongly rooted in the study of international economics, international relations, and regional studies, preparing students to address multifaceted challenges in the world today. For more information, visit sais.jhu.edu. Since its founding in 1925, the German Academic Exchange Service (DAAD) has awarded funding to more than 2.7 million scholars in Germany and abroad. DAAD is a registered members' association made up of German institutions of higher education and student bodies whose activities go far beyond simply awarding grants and scholarships. DAAD supports the internationalization of German universities, promotes German Studies and the German language abroad, provides developing countries with best practices in establishing universities and advises decision makers in the area of cultural, educational and developmental policy. Today, DAAD is one of the most important funding organizations worldwide for the international exchange of students and researchers. For more information, visit ************ Qualifications To occupy the Helmut Schmidt Chair, SAIS is seeking a distinguished scholar who has made (or has the potential to make) an important impact on our understanding of contemporary global challenges and whose research is innovative and policy-relevant. Scholars in fields consistent with Kissinger's broad, eclectic approach to the analysis of international affairs, including but not limited to strategic studies and diplomatic history, are encouraged to apply. It is preferred that the scholar be well grounded in historical approaches to the understanding of global statecraft and strategy, and also be able to communicate with a broad audience. Individuals with a research agenda touching on transnational issues of global concern such as climate change, migration and immigration, regional integration and globalization, and international / transatlantic security policy will receive special consideration. Candidates should have a research focus on Germany and proven expertise concerning Germany's international relations with Europe and the world - in particular its transatlantic relations - to forge strategic links with international policymaking circles and draw attention to Germany's accomplishments and the lessons they hold for long-term strategic analysis. Also, candidates should be affiliated with a German university or research institution in order to build a bridge between Germany and the U.S.. Prior experience within a U.S. academic and policy environment is a plus. The contract is flexible, comprising an initial one-year term with the possibility of renewal. The scholar will be expected to fulfill a teaching role in Kissinger Center curriculum and seminars. The preference is for a scholar at the full-professor level, but promising candidates at the associate professor level will also be considered. Application Instructions Applications will only be accepted through Interfolio. A letter of application and motivation, curriculum vitae , and the names and contact points of three references should be included. Applications for the 2026-2027 academic year will be accepted up until January 31, 2026. Johns Hopkins University is an equal opportunity/affirmative action employer committed to recruiting, supporting and fostering a diverse community of outstanding faculty, staff and students. All applicants who share this goal are encouraged to apply. To apply for this position, visit: apply.interfolio.com/176910 Salary Range The referenced salary range represents the minimum and maximum salaries for this position and is based on Johns Hopkins University's good faith belief at the time of posting. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered to the selected candidate may vary and will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, internal equity, market conditions, education/training and other factors, as reasonably determined by the University. Total Rewards Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Equal Opportunity Employer The Johns Hopkins University is committed to equal opportunity for its faculty, staff, and students. To that end, the university does not discriminate on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristic. The university is committed to providing qualified individuals access to all academic and employment programs, benefits and activities on the basis of demonstrated ability, performance and merit without regard to personal factors that are irrelevant to the program involved. Pre-Employment Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [emailprotected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check including education verification. EEO is the Law: Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit coronavirus/covid-19-vaccine/ and all other JHU applicants should visit health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
    $115k-179k yearly est. 3d ago
  • Hospitality Associate

    Forrest Solutions 4.2company rating

    Service associate job in Washington, DC

    Job Title: Meeting Support Specialist Job Type: Full-Time Shift: 12:00pm - 9:00pm (Monday - Friday) Pay - Rate: $21.12/hr The Meeting Support Specialist provides high-quality support for training rooms, conference spaces, and events, assisting Floor Hosts and delivering audio-visual services as needed. This role ensures meetings run smoothly and client expectations are consistently met, contributing to a positive, professional, and well-coordinated workplace experience. Job Function Set up training and conference rooms according to client specifications, diagrams, and special event forms. Move airwalls as needed to expand or reduce room size. Tape down wires as required. Place training materials on tables and clean up leftover materials after meetings. Verify room readiness meets client expectations, including lighting, supplies, audio-visual equipment, and temperature. Ensure additional equipment is returned to storage or secured when not in use. Maintain positive client relations by staying informed on in-house and local events and providing timely, knowledgeable responses in person, via email, and over the phone. Monitor meeting rooms for participant arrival/departure, no-shows, and correct participant counts. Conduct regular floor tours to maintain optimal space appearance. Anticipate client needs and identify creative solutions, serving as a first point of contact for resolution. Capture and report customer interactions and feedback accurately. Review and adhere to Forrest Solutions and client policies, procedures, and safety regulations. Participate in training and professional development activities as required. Position Requirements / Experience / Education 2-3 years of experience in hospitality, hotel/restaurant management, or event planning preferred Strong technical skills: Microsoft Office Suite, Google Docs, and familiarity with audio/visual equipment Ability to stand, walk, bend, squat, and kneel for extended periods Works effectively in fast-paced environments with multiple priorities Professional demeanor, strong listening skills, and excellent client interaction Comfortable navigating interactions with clients of all professional levels Core Competencies Client-first mentality Accuracy and attention to detail Detail-oriented with strong multitasking skills Sound decision-making within the scope of the position Ability to meet deadlines and work under pressure Excellent verbal and written communication Active listening and anticipation of client needs Proficient with technology Flexibility, adaptability, and prioritization All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.
    $21.1 hourly 1d ago
  • Technical Service Representative - Packaging Coatings

    PPG 4.4company rating

    Service associate job in Washington, DC

    As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $38k-46k yearly est. Auto-Apply 14d ago
  • Telecommunications In-Service Management Specialist

    Peraton 3.2company rating

    Service associate job in Washington, DC

    Responsibilities Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected. We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration. At Peraton, you won't just support the mission - you'll define it. We are seeking a highly experienced In-Service Management (ILS) Specialist with expertise in Voice and Telecommunications to play a critical role in the transformation of the nation's air traffic control system. This ambitious initiative is focused on enhancing safety, improving reliability and security, reducing outages, lowering total cost of ownership, and modernizing the aviation system with state-of-the-art technologies and facilities. In this role, you will oversee integrated logistics support for deployed FAA voice and telecom equipment. Key Responsibilities * Establish and manage tasks, milestones, and documentation for long-term sustainment. * Coordinate logistics activities among FAA, ILMT, vendors, and internal teams. * Lead root cause analysis for logistics issues affecting availability. * Develop lifecycle cost estimates and recommend improvements to supply chain processes. * Conduct readiness assessments and contribute to modernization sustainment strategies. * Oversee integrated logistics support for deployed FAA voice and telecom equipment. * Establish and manage tasks, milestones, and documentation for long-term sustainment. * Coordinate logistics activities among FAA, ILMT, vendors, and internal teams. * Lead root cause analysis for logistics issues affecting availability. * Develop lifecycle cost estimates and recommend improvements to supply chain processes. * Conduct readiness assessments and contribute to modernization sustainment strategies. Why This Role Matters Your engineering expertise keeps the FAA's voice networks stable and secure, enabling real-time communication that underpins every flight's safety and success. Qualifications Basic Qualifications: * U.S. Citizenship Required. * Must have the ability to obtain / maintain a Public Trust clearance. * Bachelor's degree and 5 years of experience or Masters degree and 3 years or Associate's degree and 7 years experience or HS diploma/equivalent and 9 years experience. * Experience in integrated logistics support. * Familiarity with reliability, maintainability, and quality control standards. * Excellent organizational skills and the ability to collaborate across diverse teams. * Strong understanding of reliability, maintainability, and availability (RMA) metrics. * Experience using logistics management software and FAA supply chain tools. * Familiarity with earned value management and lifecycle cost analysis. Preferred Qualifications: * Exposure to FAA programs or NAS systems. * Demonstrated success coordinating multi-stakeholder logistics operations under strict timelines. #BNATC Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $104k-166k yearly Auto-Apply 39d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service associate job in Washington, DC

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. Seeking Japanese speaking individuals for this position. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $55k-94k yearly est. 4d ago
  • Mid Level financial Services Associate

    Advocates Legal Recruiting

    Service associate job in Washington, DC

    Mid -Level Financial Services Associate AmLaw 100 | Washington, DC Our AmLaw 100 client is quietly adding a mid -level associate to its Washington, DC Financial Services group. This is a 70+ lawyer practice that sits at the center of bank regulation, enforcement, fintech and crypto work for major financial institutions, fintech platforms and Fortune 100 companies, with national rankings in financial services regulation and fintech. You will work in a group that is known for handling complex regulatory questions, high -stakes investigations and parallel enforcement matters before federal and state banking agencies, as well as advising on cutting -edge financial products and digital asset structures. Role Summary In this role, you will: Advise banks, broker -dealers, fintechs and other financial institutions on federal and state bank regulatory issues, including safety and soundness, BSA/AML, consumer protection and compliance program design. Support investigations, examinations and enforcement matters involving agencies such as the Federal Reserve, FDIC, OCC, FinCEN and state banking regulators. Work on fintech and cryptocurrency matters, including product development, novel regulatory issues, and responses to supervisory and enforcement inquiries. Contribute to legislative and policy work touching the financial services sector, including monitoring developments and helping prepare advocacy materials. Take on substantial drafting responsibilities for regulatory analyses, memoranda, comment letters, and submissions to regulators. You will be part of a financial services team that regularly collaborates with litigators, enforcement lawyers and transactional colleagues, giving you real exposure to contested matters and deal work in this space. Candidate Profile The right candidate will bring: Class years: 2020, 2021, 2022 or 2023. At least 1 year of experience focused on one or more of the following: Bank regulatory Anti -money laundering / BSA Consumer financial services Fintech or cryptocurrency / digital assets Strong research, writing and analytical skills, with experience drafting detailed memoranda or regulatory analyses. Ability to handle responsibilities independently while working closely with partners and senior associates on complex matters. Excellent academic credentials. Prior experience at, or significant interaction with, the Federal Reserve, FDIC, OCC, FinCEN, CFPB or state banking agencies is a plus. Admission to the DC Bar or eligibility to become licensed in Washington, DC. If you are already handling bank regulatory, AML, fintech or crypto work and want more direct regulator and enforcement exposure, this will feel like a natural next step. Why This Role A few reasons strong associates are taking this call: Serious platform in financial services: The firm is nationally recognized by Chambers and Legal 500 in financial services regulation, enforcement and fintech, with a deep bench of former regulators and enforcement lawyers from agencies such as the Federal Reserve, OCC, FDIC and CFPB. Regulatory plus enforcement mix: You will not be siloed. The practice spans regulatory counseling, investigations, enforcement defense, and legislative work, so your portfolio will cover both advisory and high -intensity matters. Cutting -edge fintech and crypto: The team is a go -to for banks and funds on virtual currency and digital asset issues, including enforcement actions and regulatory strategy. Nationally recognized firm -wide platform: The firm is repeatedly ranked as a Leading Firm in dozens of practice areas by Chambers USA, with a strong DC headquarters presence and a reputation for sophisticated regulatory and litigation work. Compensation and benefits: The stated salary range for this role in Washington, DC is $235,000 to $365,000, with eligibility for an hours -based bonus and a competitive benefits package. This role is structured for an associate who wants to deepen their financial regulatory and enforcement expertise in a practice where the work product actually influences agency thinking and market practice. Click below to SCHEDULE A CALL or use the "I'm Interested" button to send us your information confidentially:
    $45k-85k yearly est. 39d ago
  • Associate II, Cybersecurity Risk Services

    Williams, Adley & Company-Dc, LLP 3.9company rating

    Service associate job in Washington, DC

    Job Description For more than 40 years, Williams Adley has provided expert accounting, auditing, and consulting services to government agencies. Our dedication to operating with the highest levels of honesty, integrity, and transparency means we frequently go beyond the typical “vendor/client” relationship, becoming trusted advisors to our clients. The Opportunity: The Associate II is responsible for performing information systems security and assurance audits of networks, systems, applications, platforms, databases, and operating procedures in accordance with established Federal auditing standards, thus determining the effectiveness of the information systems and security controls to properly secure and safeguard government Information Technology infrastructure and information assets. The Associate II also participates in audits of financial systems to attest to the effectiveness and adequacy of the system's data processing and security controls. This will enable the Associate to collect, process, maintain, and report accurate, reliable, and complete financial information. The Associate II shall also participate in vulnerability and risk assessment reviews and evaluations of the client's IT infrastructure to determine the adequacy of the controls to detect and prevent unauthorized activities, provide an acceptable level of risk to the organization, and establish controls to mitigate loss. The Associate is expected to be familiar with or willing to be trained on information pertaining to Federal laws, the US Office of Management and Budget, and the National Institute of Standards and Technology (NIST) information technology concepts, practices, standards, and procedures; industry best practices; and audit frameworks such as COSO and COBIT. The following are representative, but not all-inclusive, of the knowledge, skills, and abilities required to lead in this role. Duties and Responsibilities: Assist the Senior Associate in performing test procedures Examines accounting documents to verify accuracy and compliance with policies, procedures, and acceptable accounting standards Prepares work papers and supporting documentation You Have: A Bachelors Degree in -business, accounting, computer science, information systems, engineering, or a related discipline from an accredited university A minimum of a 3.0/4.0 Grade Point Average (GPA) Minimum 1 to 2 years of experience, preferably with CPA firms or within BIG4 experience An active security clearance A level of understanding in the areas of information systems audit, internal control reviews, and general and application control reviews Excellent written and verbal communication skills Able to perform work that requires attention to detail, analytical ability, and organization Demonstrated ability to multi-task and work under tight deadlines Must be willing and able to travel domestically and internationally when needed, up to 25% U.S. Citizenship Nice If You Have: A master's degree in accounting from an accredited university A US Passport Effective communication is key in explaining audit findings. Problem-solving abilities that will help you analyze problems, evaluate alternative solutions, and make sound recommendations to address issues and improve reporting accuracy. High ethical standards and professionalism; Our positions require us to uphold integrity, maintain confidentiality, and approach our work impartially and objectively. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; a Secret clearance is required prior to your employment. Thrive in Your Career: Grow With Us - Your growth matters to us-that's why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities to include in-house training, paid training and certificate assistance programs, tuition reimbursement, mentoring, professional membership/subscription dues, and professional development opportunities, you can chart a unique and fulfilling career path on your own terms. Travel with Us - We consider ourselves fortunate to have the privilege of serving federal clients both domestically and internationally. Going above and beyond in our work occasionally involves the possibility of traveling to meet clients wherever they are located. We take great pride in supporting our workforce and the remarkable opportunities that associate at all levels may have the chance to experience when selected for diverse global travels. These opportunities provide valuable professional growth and development. Give Back to Your Community - Williams Adley believes in giving our time, treasures, and talents back to our community to be a place for all people to thrive. Our Community Service Program, the Williams Adley Foundation, works with our employees to find important causes and put our firm's full support behind them. Support Your Well-Being - Our comprehensive benefits package supports your overall wellness by providing access to licensed counselors through our Employee/Life Assistance Program, financial counseling with licensed advisors, paid holidays, generous Paid Time Off (PTO), and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we'll support you as you pursue a balanced, fulfilling life-at work and at home. Your Candidate Journey: At Williams Adley, we know our people are our strengths, and we value relationships most of all. To assist in your candidate journey, Candidates who are selected for resume review will meet with our Talent Acquisition team to review basic position details and answer any questions about the position, the firm, or the requirements. Successful Candidates will be invited to participate in our interview process, including but not limited to video or in-person, panel interviews, one on one interviews, lunch interviews, partner interviews, a brief assessment, and completing the formal application. We understand the uncertainty of the job search and do our best to notify candidates of our decisions within two weeks of the interview. Once a candidate has accepted our offer(s), all applicants will be notified that the position has been filled. Compensation Benefits: At Williams Adley, we celebrate your contributions by providing you with opportunities and choices to support you and your family's total well-being. Our health insurance offerings include comprehensive medical, dental, and vision plans, as well as firm-paid Basic Life/AD&D and disability insurance. Our employees can also enroll in Voluntary Legal, Accident, and Supplemental Life/AD&D insurance for themselves and their dependents. We also provide employees competitive 401k matching, generous paid leave, professional development, tuition assistance, and certificate assistance. Our recognition awards program acknowledges employees for exceptional performance and for demonstrating our values. All full-time employees are eligible to participate in our benefit programs. Individuals that do not meet the threshold are only qualified for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Careers site and reviewing Our Employee Benefits. Salary: Salary at Williams Adley is determined by various factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, experience, contract-specific affordability, and organizational requirements. The projected compensation range for this position is between $65,000.00 and $75,000.00 (annualized USD) based on experience, skills, and certifications. The estimate displayed represents the typical salary range for this position and is just one component of Williams Adley's total compensation package for employees. Work Model: Our team-oriented culture prioritizes the benefits and needs of our people and their values. We embrace our Remote-First environment that's focused on excellence, integrity, flexibility, and collaboration, whether that happens in-person or remotely. If this position is listed as remote or hybrid, employees residing in the D.C. Metropolitan area will primarily work remotely and periodically report to the Williams Adley office for company or departmental meetings and events. Employees may be required to report to the client site based on client needs. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Additional Information: FLSA Class: Exempt Status: Full Time - Regular Proposed Salary Range: $65,000 - $75,000 annually Work-Site: Hybrid; Onsite on Fridays in Washington, DC Work Week: Monday - Friday, 8 hours a day; some evening and weekend hours may be required in order to fulfill client expectations and deliverables. Reports To: Supervisor/Manager Authorization: US Citizenship is required Clearance: Must have a Secret security clearance Consideration: Only candidates who meet the minimum position requirements will be considered and/or contacted to complete the next steps. Disclaimer: In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with Williams Adley, please e-mail *************************. Williams Adley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, or any other characteristic protected by law.
    $65k-75k yearly 18d ago
  • Investor Services - Consultant

    CFGI 4.2company rating

    Service associate job in Washington, DC

    We are seeking a consultant to join our Asset Management team with a focus on Investor Services. This role is ideal for someone who thrives in a fast-paced environment, enjoys project-based work, and can manage multiple priorities simultaneously. The consultant will play a key role in supporting private equity clients focused on investor request management. The position requires frequent use of client systems such as Salesforce to manage workflows, track deliverables, and maintain compliance with established policies. The consultant will also partner with client stakeholders to manage investor interactions, streamline processes, and drive efficiencies, making strong project management and multitasking skills essential for success.The duties and responsibilities described here are not exhaustive, and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by CFGI in its sole discretion. Responsibilities include: Investor Request Management (80% of time): · Utilize Salesforce to review, action and track investor request activity with a focus on quality and efficiency. · Partner with client stakeholders to gather information needed to provide complete and accurate responses to investors. · Develop a working knowledge of designated products, including their underlying portfolios and governing documents, to quickly provide investors with information.· Manage daily investor interactions using high-touch, personalized communication to provide visibility into request progress.· Capture investor feedback and synthesis into actionable process changes designed to create a superior client experience.· Work collaboratively with other members within the designated product team to create a seamless operation.· Willingness to work flexible hours and monitor emails outside of normal working hours based on client needs. Project Management (20% of time): · Collaborate with the client's investor relations team on ad hoc projects.· Cross train on other functions within client service to create a strong bench of resources.· Create, maintain and enhance standard operating procedures.· Work with investor service counterparts to prepare and present investor request activity to client executive level stakeholders. Knowledge, Education, and Experience: · Bachelor's Degree preferred.· Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams. · Entrepreneurial nature, self-motivated, ethical, and dependable.· Effective analytical and critical thinking abilities.· High energy with commitment to quality client service.· Strong research/data mining skills.· Effective time management skills, ability to meet deadlines and project manage.· High integrity and must be able to maintain confidentiality of sensitive and proprietary information.· Advanced PC skills and excellent Microsoft Office skills.· Intermediate level Excel skills.· Familiarity with SharePoint, Salesforce, or another CRM systems a plus.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $87k-121k yearly est. Auto-Apply 60d+ ago
  • Private Client Associate

    5 Legal

    Service associate job in Washington, DC

    Job Description A leading international law firm and top 100 Am Law firm seeks an associate to join their Private Client Practice Group. The ideal candidate must have experience in drafting standard and sophisticated estate planning documents. Domestic and international estate, gift and income tax planning (including generation-skipping transfer tax planning, charitable planning and preparation of gift and estate tax returns). Excellent writing, researching, and analytical skills, along with a strong academic background and must be a member of the DC bar or eligible to waive-in.
    $53k-94k yearly est. 14d ago
  • Recycling Services Associate

    American University 4.3company rating

    Service associate job in Washington, DC

    American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Recycling Supervisor Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Full On Campus Presence Union: Excluded : Summary: The Recycling Associate performs grounds maintenance, including planting, mulching, weeding, servicing outdoor trash receptacles, and removal of litter. They work to ensure the success of the campus waste and materials management programs, which entails the collection of recycling, compost, trash, and other materials throughout campus. When needed, they assist in performing small office moves, setups for university functions, and facilitating the storage and redistribution of durable goods. They also engage in snow and ice removal, campus clean up, hardscape maintenance, and operate small grounds equipment. The Recycling Associate typically works within assigned zone. However, the incumbent may be assigned to assist with work within and outside unit. Incumbent may be requested to serve on various department and/or university committees. Essential Functions: * Weeds, cleans and mulches planting beds, practices integrated pest management, applies compost and fertilizers, cultivates soil, plants, and prunes to ensure a neat clean bed appearance. Rakes and grades lawn areas in preparation of seeding or sodding. Assists with leaf removal operations, athletic field work, landscape projects, and other assigned tasks as required to ensure efficient accomplishment of the workload. * Removes trash, recycling, compost, and cardboard from designated sites and disposes of those materials into their properly specified compactors. Checks and empties outdoor trash and recycling bins. Performs policing of assigned area for litter to ensure cleanliness of assigned zone. Sweeps sidewalks, courtyards, and walkway using hand or power equipment. * Operates equipment including power mowers, sweepers, edgers, hedge trimmers, snow blowers, weed trimmers, power washers, etc., in order to accomplish required grounds and facilities maintenance tasks. * Aids in performing intercampus moves and supports campus events, including moving furniture and setting out tables, chairs, and collapsible waste bins. Assists in transportation and storage of other materials, including durable goods for reuse and specialty waste streams like electronic waste. * Performs snow and ice removal and applies deicing materials to ensure the safety of public areas for the university community. Competencies: * Serving Customers. * Supporting Coworkers. Position Type/Expected Hours: * Full-Time. * 40 hours per week. * Must be available for weekend and overtime work as scheduled or needed for snow removal and other assigned work. * Serves as an essential employee on the winter weather emergency team. Salary Range: * $22.86 - $25.00 per hour. Required Education and Experience: * High school diploma or equivalent. * 1 - 3 years of relevant experience (e.g. landscaping, recycling/waste management, exterior cleaning, warehouse, construction). * Valid and clean driver's license. Preferred Education and Experience: * Associate's degree or equivalent. * Course work in horticulture, sustainability, environmental management. * Experience with recycling, composting, and landfill diversion operations. * Experience working with students. * Ability to obtain pesticide certification. * Knowledge of proper planting and pruning techniques for trees, shrubs, flowers, etc. Additional Eligibility Qualifications: * Knowledge of work methods, equipment, and procedures to assure health and safety standards and precautions are applied to work performed. * Ability to obtain authorization to operate a university vehicle. * Strong knowledge of recycling practices, standards, and operations. * Good verbal and written communication skills. * Ability to lift and carry 50 lbs. and capacity to work in seasonal weather conditions. * Self-direction and attention to detail. Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
    $22.9-25 hourly Auto-Apply 38d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service associate job in Washington, DC

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 13d ago
  • Client Success Associate

    Mintz Group LLC 4.9company rating

    Service associate job in Washington, DC

    Client Success Associate - Disputes Discover Mintz Group At Mintz Group, we specialize in uncovering the truth. For over 30 years, we have provided top-tier investigative services to help our clients make informed decisions, mitigate risks, and seize opportunities. Our services span executive due diligence, transaction due diligence, and litigation support for dispute resolution, conducted by a dedicated team of over 250 investigators across 12 offices worldwide. Why Join Us? Global Impact: Work with a firm that conducts over 10,000 investigations annually in more than 130 countries, making a significant impact on a global scale. Expert Team: Join a team of professionals who are leaders in their field, bringing together diverse expertise across industries. Growth Opportunities: Be part of a dynamic environment that offers continuous learning and career advancement opportunities. Innovative Culture: Thrive in a culture that encourages innovation, excellence, and collaboration, ensuring that we stay ahead in the industry. Be part of a firm that is dedicated to delivering factual, reliable, and actionable intelligence, contributing to the success and security of our clients. What's This Role About: The Client Success Associate, Disputes supports Mintz Group's Disputes practice by providing critical administrative, coordination, and client engagement support throughout the project lifecycle. This role ensures that Disputes cases are initiated, documented, and tracked with consistency and accuracy while supporting proposals, conflict checks, and retainer processes. Working closely with case managers, legal professionals, and operations staff, the associate plays a key role in sustaining case flow, managing documentation, and facilitating communication between internal teams and clients. Key Responsibilities: Case Opening and Documentation Management Open new matters in accordance with practice protocols. Conduct conflict checks in collaboration with legal and compliance teams. Prepare and issue engagement letters and related documentation. Track and maintain records for ongoing matters using firm platforms (e.g., SharePoint, HubSpot). Proposal and Retainer Management Track incoming Requests for Proposals (RFPs) and assist with proposal submissions. Prepare, send, and follow up on proposals using approved firm templates. Assist in structuring, issuing, and managing retainer agreements. Monitor proposal status and timelines, including follow-up with clients and internal stakeholders. Client Communication and Support Draft and format client-facing documents using approved templates. Manage routine client correspondence and follow-up under supervision of Disputes leadership. Ensure all communications reflect firm standards of tone, clarity, and professionalism. Cross-Team Coordination and Workflow Support Coordinate with investigators, researchers, and legal team members to support timely case progress. Maintain up-to-date project records and timelines in proprietary databases. Assist in process improvement efforts within the Disputes practice by identifying administrative bottlenecks or gaps. Participate in case tracking, scheduling, and administrative reporting. What Makes You a Great Fix Demonstrated Experience: In administrative support, legal assistant, or client service experience, preferably in a law firm, investigative practice, or legal services organization. Case and Client Administration: Familiarity with conflict check processes, legal engagement documentation, and client proposals. Technical Skills: Proficiency with systems such as SharePoint, HubSpot, or similar client/case tracking tools. Communication: Strong written communication skills with attention to professional tone, formatting, and client-facing presentation. Organization: Exceptional attention to detail and ability to manage administrative workflows and meet deadlines. Collaboration: Demonstrates strong coordination skills, working effectively across teams to support smooth case progression. Adaptability: Handles shifting priorities and deadlines with professionalism; able to adjust support across multiple cases. Education: Undergraduate degree required. Multilingual candidates are encouraged to apply. Ready to Join Us You will thrive in this role if you enjoy working in a fast-paced, client-focused environment where accuracy, coordination, and proactive communication are key. This role combines case management, documentation, and administrative precision to support high-impact disputes and litigation matters. Salary Range: $60,000-70,000 This role involves a hybrid work setup candidates are required to work in New York or Washington DC. Why You'll Love Working With Us We offer competitive benefits in both the US and UK, including comprehensive medical coverage, parental leave and a generous PTO policy to support your well-being. Our Commitments as an Employer Mintz Group is committed to providing equal employment opportunities to all individuals. We do not discriminate against any applicant or employee based on gender, transgender status, race, color, religion, marital status, pregnancy, national or ethnic origin, ancestry, citizenship, sexual orientation, age, veteran status, genetic information, mental or physical disability (unless such disability is a bona fide occupational qualification), gender identity or expression, or any other characteristic protected by federal, state, or local law. Our policy of equal employment opportunity applies to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training opportunities, termination, wage and salary administration, and the application of benefit plans and company policies.
    $60k-70k yearly Auto-Apply 17d ago
  • Associate - Financial Services & Products

    Lewis & Associates 3.8company rating

    Service associate job in Washington, DC

    LEWIS & ASSOCIATES is a leader in providing Legal and Administrative staffing services. We are a sole source staffing firm giving you convenient ways of working with us. We make every effort to ensure the highest degree of professionalism and integrity in the staffing process. We understand the demanding role of recruiting to source the highest level of legal professionals while incorporating proven, innovative, and successful recruiting techniques. Job Description A top firm has grown to become a national AmLaw 50 firm while remaining steeped in a culture with client service and teamwork as the cornerstones of all that they do. They develop, assemble and nurture the strongest and broadest array of legal talent and expertise necessary to meet their clients' needs in an ever-changing and fast-paced environment. A Culture That Breeds Success The firms unique culture and core values have been nurtured for more than a century. It define who they are and how they interact with their clients and with each other. From the founding of the firm in the late 1800s, collegiality, teamwork, loyalty, diversity, individual satisfaction, fairness and professional development have been guiding principles and values by which they measure themselves. A Workplace That Defines Excellence The firm has built a reputation as one of the country's best employers, appearing on FORTUNE magazine's “100 Best Companies to Work For” list for 15 consecutive years, an unprecedented accomplishment among law firms in the United States. The firm has offices in Atlanta, Brussels, Charlotte, Dallas, Los Angeles, New York, Research Triangle, Silicon Valley and Washington, D.C. Qualifications We have an immediate opening for a Financial Services & Products Associate with 3-5 years of Investment Company Act and Investment Advisers Act experience. Experience supporting registered open-end (mutual) funds is a must; experience supporting registered closed-end funds (including interval funds), business development companies and private funds and knowledge of broker-dealer regulation are a plus. Excellent academic credentials, writing skills and interpersonal skills are also required. Additional Information Only candidates that meet the requirements will be contacted.
    $38k-74k yearly est. 60d+ ago

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