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$34k-38k yearly est. 3d ago
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Member Services Representative
Teksystems 4.4
Service associate job in Parksdale, CA
*Job Title*: Member Services Representative *Hours*: Monday through Friday, 8:00 AM-5:00 PM ) Canoga Park/West Hills, CA
* Handles incoming calls and voicemails; gathers key information for callbacks (DOB, Name, Reason for the call, Callback number).
* Maintains or exceeds productivity standards with an average daily call volume of 65-70 calls and matching documentation.
* Accurately takes messages and enters information into spreadsheets; proficiently uses Excel and Word.
* Prioritizes speed and accuracy while updating and tracking data in spreadsheets.
* Escalates complex or urgent issues to leadership per guidelines.
* Manages bandwidth and contributes to service-level improvements, including reducing Average Time to Answer toward a 30-second goal (currently ~2 minutes).
* All additional duties as directed by management.
*Education and/or Experience:*
* Minimum two (2) years of customer service or call center experience (medical/healthcare experience not required).
* High School Diploma or equivalent is required.
* Bilingual is a plus; open to both bilingual and non-bilingual candidates.
* Ability to deal responsibly with matters of a confidential nature.
* Ability to multi-task and meet deadlines in a high-stress environment.
* Must have excellent communication skills, both verbal and written.
* Ability to read, write and understand the English language.
* Pleasant telephone manner as well as telephone etiquette.
* Proficient in MS Office programs (i.e., Word, Excel, Outlook).
* Knowledge of computers, faxes, printers and all other office equipment.
* Self-starter, willing to take on multiple tasks.
* Typing 45 WPM with accuracy.
* Ability to communicate effectively orally and in writing, answering and resolving a minimum of 65-70 calls per day with matching documentation.
* Strong organizational skills with emphasis on prioritizing and attention to details.
*Job Type & Location*
This is a Contract position based out of Canoga Park, CA 91305.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Canoga Park,CA 91305.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 2d ago
HEDIS Service Associate N
Mindlance 4.6
Service associate job in Fresno, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
Job Description
Any candidate with healthcare and customer service experience,
Hedis exp is plus.
Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience.
Candidates who have familiarity with medical terminology and with prior HEDIS experience are given preference for this position
Additional Information
Thanks & Regards
Nithisha Prasad
**********
$35k-43k yearly est. 60d+ ago
Customer Service Representative
The Sun-Maid 4.2
Service associate job in Fresno, CA
The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter.
Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers.
The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values.
Essential Job Duties:
• Primary duty is to manage customer transactions including sales orders, logistics and correspondence.
• CSR is the primary contact point for day-to-day transactions, both internal & external.
• Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility.
Customer management involves the following duties:
Set up new Customers as needed
Enter and manage customer orders daily
Oversee Customer contracts
Manage Export bookings & customs paperwork
Manage Customer promotions, promotional claims & disputes
Obtain and process credit/deduction documentation from Brokers or Customers.
Manage broker activities, including processing payments, adjustments and managing deductions
Ensure pricing on orders is correct and price lists are maintained
Coordinate customer requested returns
Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents
Sun-Maid internal collaboration involves the following duties:
Coordinate with Operations for production scheduling of customer specific items to meet demand
Notify supervisors and sales teams of Customer issues and assist in resolution.
Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team.
Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses.
Assist Accounts Receivable with short payments or overdue invoices.
Ability to handle one's own workload while providing back-up to other team members as needed
Ancillary Job Duties:
• Support implementation of new business solutions and/or procedures to improve accuracy and efficiency.
• Perform additional duties, as needed, by the company.
Requirements
Education and Experience:
Minimum AA degree preferred but not required.
Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment.
Proficiency in Microsoft Excel, Word and PowerPoint.
Strong problem-solving skills, organizational ability, and sound business judgment.
Excellent communication skills (written and verbal).
Excellent math skills and accounting skills recommended.
Ability to manage multiple tasks simultaneously.
Collaborative team player with a positive attitude and strong work ethic.
Salary Description $22-$26/hr
$22-26 hourly 4d ago
Immigration Services Officer
Department of Homeland Security 4.5
Service associate job in Fresno, CA
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$79k-120k yearly est. 4d ago
Aircraft Cabin Service Agent
G2 Secure Staff 4.6
Service associate job in Fresno, CA
Responsible for comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older.
3. Must have a reliable telephone and transportation.
4. Must have a High School Diploma or GED.
5. Must have a driver's valid license.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Must pass pre-employment and random drug test.
6. Must complete a criminal background check.
7. DMV check may be required.
8. Must be able to read, write, understand and carry out instructions in English.
9. Must meet necessary requirements to obtain a security sensitive identification badge.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. Must have good hearing and vision.
13. 10-20% outside work.
14. May be required to work weekends, overnight shifts and holidays.
15. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange.
2. Provision aircraft as directed with required ship supplies by aircraft type
3. Pull assignments or work orders from computer, as needed.
4. Leave notice for supervisor to re-order supply items that are running low.
5. Do all reports accurately and in a timely manner.
6. Must be familiar with all FAA/ TSA/Airline/Company regulations.
7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
8. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
9. Attend meetings and inservices as required.
10. Utilize appropriate communications channels and maintain records, reports and files as required.
11. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
12. Adhere to company policies and procedures and participate in achievement of company objectives.
13. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
14. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$27k-32k yearly est. 31d ago
Customer Service Associate
The Hertz Corporation 4.3
Service associate job in Fresno, CA
As a **Part Time Customer ServiceAssociate** , you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
**Responsibilities:**
+ Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
+ Welcome each customer with a smile.
+ Proudly represent Hertz with your professional appearance, language and behavior.
+ Focus on providing a clean and safe vehicle, to every customer, every time.
+ Take ownership of each customer's service experience by immediately owning and resolving issues.
+ Be proud of our brand and the role you play in our success.
+ Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
+ Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
+ Build brand loyalty.
+ Utilize company approved sales and service techniques when determining customer wants and needs.
+ Offer optional products to meet customer wants and needs.
+ Prepare all rental and return documents accurately and completely.
+ Qualify each customer using our company rental requirement guidelines.
+ Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
+ Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
+ Ensure that the return date and time on the rental agreement is accurate.
+ Review all charges at the time of vehicle return.
+ Prepare the Rental Agreement Folder with all required information.
+ Answer the phones to assist customers in a friendly, helpful and prompt manner.
+ Assist customers by effectively resolving all customer service issues.
+ Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
**Skills:**
+ Passion for customer service and attention to detail - Goes the extra mile
+ Self-motivated to achieve and exceed targeted goals
+ Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
+ Proficiency in English
+ Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
+ Work in a fast-paced environment with a variety of tasks.
+ Excellent organizational and time management skills
+ Demonstrate professionalism and interpersonal skills
+ Proven experience of working well within a team
+ 100% customer focus, with proven experience within a customer facing environment
**Additional Requirements:**
+ Work flexible shifts including weekends and holidays; and work overtime as required
+ Work outdoors during all weather conditions
+ Stand for long periods of time
**What You'll Get:**
+ Hourly Rate is $18.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
+ Bonus Plans: Eligible, Up to 12%
+ Bonus: Eligible, Up to 12%
+ Overtime Pay: Eligible (The company pays overtime in accordance with federal, state, and local laws. Per company policy, approval is required prior to the use of overtime)
+ Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay)
+ Sick Pay: Granted Up to 48 hours
+ Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
+ Profit Sharing: Eligible
+ Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Medical, Dental & Vision plan options
+ Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
+ Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & mor
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$18 hourly 10d ago
Customer Service Associate/ Keyholder
Cubesmart
Service associate job in Fresno, CA
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
The hourly rate for this role is $17.91-$19.41, depending on experience
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
$17.9-19.4 hourly Auto-Apply 29d ago
Engagement Specialist I
Empire MacHine Tools 3.9
Service associate job in Fresno, CA
Engagement Specialist I (ESI) is responsible to work closely with parents/caregivers and community partners providing, case management and parent education to families. Responsible for planning and promoting family centered educational events, workshops, and trainings that build an awareness of the protective factors and parent leadership.
Essential Functions:
Responsible to greet visitors in a professional, courteous, and helpful manner.
Responsible to work collaboratively with the onsite Engagement Specialist II (ES II) to support the needs of the family's served.
Develops a working knowledge and maintain a reference guide of community resources.
Conduct outreach activities and administer Neighborhood Resource Center survey to engage the community.
Assess and evaluate needs of the families and provide guidance and case management either in person or virtually.
Responsible to recruit participants, coordinate, plan, provide resource materials and hosts Family Cafés and other EPU trainings/workshops.
Ensures that all Family Café surveys and other outcome assessments are completed.
Responsible to collect, summarize and report all data and information including the Family Café surveys and other outcome assessments as required by program.
Responsible for entering data into identified data bases; Apricot 360 and ETO.
Continue skill development related to job responsibilities by attending approved trainings and participation in the development and achievement of the program, department and personal goals.
Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations.
Follow all EPU health and safety policies and procedures, using universal precautions when diaper changing.
Attend staff meetings, trainings and in-services.
Standard working hour are Monday through Friday between 8:30 AM to 6:00 PM. Staff are required to work Saturdays and evenings as needed.
Required to hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance.
Must perform other duties as they are assigned by the Engagement Specialist II, NRC Manager, Director of Parent Services and/or Chief Executive Officer.
Requirements
Knowledge, Skill and Experience:
Education: Bachelor's degree in Social Services, Child Development or other related field. May consider work experience of 5+ year or more in lieu of education.
Skills: Must have strong communication skills both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, time management, committed, highly motivated, professional code of ethics and professional demeanor, must be adaptable, use good judgement, logic skills, are self-confident, capable.
Experience:
2+ years' experience facilitating parent education programs or groups.
Knowledge of and experience in Strengthening Families Protective Factors Framework. This is an evident based approach to work on how to work with families.
Experience providing hand's on activities and engaging participants when conducting workshops, trainings, and events.
Must be able to conduct classes, workshops, meetings and training virtually through Zoom or other designated virtual resource.
Experience working with various local community resources and human services.
Ability to adapt and work with individuals and families with range of personalities, diverse backgrounds, economic and cultural differences.
Must be computer literate with Microsoft Office Products.
Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance.
Bi-lingual skills in other languages is a plus but not required.
Physical Demands:
Typical Working Condition: Position works majority of the time at The Fresno Neighborhood Resource Center facility. EPU does not have control over the location and condition of all the environments staff may be exposed.
Equipment Used: Must be able to operate a vehicle in order to attend meetings and visit families at their homes. Must be able to work on a computers, work with a printers, utilize telephone, work with a copier and fax machines and other office related equipment.
Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard, computer screen.
This position is a part-time, 30 hours per week opportunity and is benefit eligible.
This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to accurately reflect the principle job elements. Related duties, knowledge, or abilities to those expressly stated may also be required for successful performance of the position.
Salary Description $20.00 - $22.00 per hour DOE
$20-22 hourly 7d ago
Captain - Customer Service
Daveandbusters
Service associate job in Fresno, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17 hourly Auto-Apply 13d ago
RV Reservation Specialist
Monte Christo Communities
Service associate job in Fresno, CA
Responsible for managing high-volume RV reservation inquiries and bookings for short-term stays while providing exceptional customer service. Supports day-to-day community administrative needs and assists with park cleanliness as needed, while consistently modeling the organization's Purpose, Values, Standards, and Core Competencies.
ESSENTIAL FUNCTIONS
Duties/Responsibilities:
· Perform all duties in alignment with the Company's Purpose, Values, Standards, and Core Competencies.
· Manage high-volume inbound and outbound calls, emails, and online inquiries related to short-term RV reservations.
· Process, modify, and confirm reservations accurately and efficiently using the reservation system and CRM.
· Provide clear, friendly, and timely communication to guests regarding availability, rates, policies, and park amenities.
· Maximize occupancy through effective reservation management and upselling when appropriate.
· Maintain accurate guest records, reservations, and notes within the system.
· Handle guest questions, concerns, and issues professionally and escalate to management as needed.
· Support community administrative tasks, including basic data entry, reporting, filing, and coordination with onsite teams.
· Communicate daily with management regarding occupancy, guest feedback, operational concerns, and recommendations for improvement.
· Assist with park presentation and cleanliness as needed, including picking up trash, debris, and helping maintain common areas.
· Support operational efficiency by coordinating with maintenance and onsite staff as needed.
· Ensure all guest interactions and processes comply with company policies, Fair Housing regulations, and applicable local, state, and federal laws.
· Build positive relationships with guests, vendors, and team members to enhance the overall guest experience.
· Maintain a clean, organized, and safe work environment.
· Carry out all responsibilities in compliance with organizational policies and procedures.
· Perform other duties as assigned.
Requirements
Required Skills/Abilities:
· Ability to work independently with minimal supervision in a fast-paced environment.
· Strong customer service and communication skills, both verbal and written.
· Proven ability to manage high call volume while multitasking across systems and tasks.
· Excellent time management and organizational skills, with the ability to prioritize effectively.
· Strong problem-solving and critical-thinking skills.
· Sound judgment and decision-making abilities when handling guest concerns.
· Comfortable using reservation systems, CRM tools, and Microsoft Office Suite or related software.
CORE COMPETENCIES
· Initiative: Able to identify what needs to be done and to do it before being asked or the situation requires it. Use available resources to get the job done.
· Collaboration: Works effectively with colleagues toward common goals, and/or facilitates goal achievement in others; dimension includes either / both intellectual and material collaboration
· Communication: Expresses oneself using clear, effective, and efficient language. Listen patiently and attentively with intent to truly understand what is being communicated. Adapts to the purpose of communication with appropriate style, substance, detail, and confidence.
· Emotional Intelligence: Recognizes the emotions of self, others, and groups, with an acute awareness of what emotions will be triggered by different behaviors or issues.
· Managing Change: Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.
· Diagnostic Information Gathering: Identifies the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.
Values Alignment:
· Excellence - Complete all tasks and projects with a heightened attention to detail to ensure quality work is completed with a strict adherence to timelines.
· Team - Regularly communicate with and support your regional team, and establish close working relationships with managers, coworkers, and corporate personnel.
· Accountability - Take ownership of tasks and projects, especially when things don't go as planned, and be proactive in creating appropriate solutions to problems independently.
· Integrity - Maintain confidentiality, avoid conflicts of interest, and always act ethically, even when unsupervised.
· Respect - Use courteous language when speaking of and to others, actively listening during conversations and maintaining a high level of professionalism during all interactions.
EDUCATION and EXPERIENCE
· High School Diploma or GED
· At least one-year property management or related experience.
· 2+ years of customer service experience
· 1+ years of answering busy phone lines
· Proficient in Microsoft Office
· Bilingual in Spanish required
· Excellent communication skills with a friendly & positive demeanor
· Organizational abilities & strong attention to detail & problem-solving skills
· Must have a driver's license and reliable transportation.
· Must be able to pass background and drug screening.
Pay and Benefits
$20-26/hour DOE
Eligibility for Quarterly Bonus (Ranges $0-$400, depending on park performance)
40-Hr Workweek
Employee referral program
Paid Time Off*
Paid Sick Leave*
401(k) with employer match*
Benefits*
*Waiting period may apply*
EQUAL OPPORTUNITY EMPLOYER
Monte Christo Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description $20-26/hour DOE
$20-26 hourly 3d ago
Financial Services Officer I- Newbury Park-Full Time
Logix Federal Credit Union
Service associate job in Parksdale, CA
The Financial Services Officer I is responsible for working with new and existing members to identify their financial needs and assist them in selecting, from the Credit Union's offering of both depository and loan products, the financial products and services that best meet the identified needs.
Highlights
$44,990.40 + Incentives (Unlimited Cap On Incentives)
Day One Employee Benefits
Auto Discounts
Mortgage Discounts
Tuition Reimbursement
401K Company Match
Responsibilities
Develops member relationships by providing high-quality sales and service to each individual member and works with new and existing members to identify their financial needs and assists them in the selection of the appropriate financial products and services.
Supports the achievement of the retail branch office sales goals through the personal selling of all offered financial products including; savings and other depository products; consumer loans (share secured loans, VISA cards, new & used auto loans); consumer loan insurance products (debt protection, credit life & disability, mechanical breakdown insurance, and GAP insurance) and Real Estate Mortgage Loans.
Assists members in the selection of, completion and submission of a real estate mortgage loans (purchase and refinances).
Uses credit scoring, sound lending practices, regulatory requirements and sound judgment to make lending decisions for the benefit of the membership; explains reasons for denials and explores options for members when loans are denied such as Credit Counseling rationale methods to improve FICO score.
Provides advice and assistance to members on budget counseling, consolidations, pay methods and other areas relating to member's financial needs.
Participates in marketing campaigns and member awareness seminars. Works with outside sources to generate additional business.
Ensures compliance with all applicable laws, regulations, and Credit Union policies and procedures as the relate to assigned products, including, but not limited to, Truth In Savings and Fair Credit Lending Practices and may assist with branch audits.
Executes the day-to-day elements of the Credit Union's Member Experience per established standards. This includes but is not limited to meeting new members at the Concierge station, offering them coffee or water, building rapport, assessing their financial needs though the Credit Union's Needs Assessment process. Fulfilling the members' initial need and setting an appointment for a follow up meeting to discuss their other financial needs.
Escorting the member all the way to the door and thanking them for their business and reaffirm their decision to do business with LFCU.
Directly responds to member's inquiries either in person, via telephone, mail or an internal referral.
Works with Branch Management in a team atmosphere for the promotion and growth of loan totals, provide information and feedback on branch goals to staff and generate referrals through coaching and encouragement of branch staff.
Processes member transactions efficiently, accurately, and in a timely manner including the opening of new accounts, consumer loan applications, loan fundings and completing all required related documentation. Responsible for quality and accuracy of all work performed.
Assists Sales Manager to develop and promote LFCU services to their existing Select Employee Groups (SEGs) for sign up events, benefit fairs and others.
Participates in all assigned staff development programs in support of the Credit Union's commitment to continuous improvement in sales and service, quality, and teamwork and may be required to participate in the training and development of other staff members.
May perform routine office and clerical duties such as: requisitioning supplies; maintaining accurate, current files; and other duties as may be assigned.
May maintain a cash drawer in accordance with assigned cash limits and policy and procedures. Balances own daily work and may assist with the daily branch balancing procedures and approval of transactions for tellers when the transaction is over the teller limit. Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Must be an actively registered Mortgage Loan Originator with the NMLS and display their unique identifying number on their LFCU business card and in their LFCU e-mail stationary and on other lending documents as required.
Must be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own reliable mode of transportation.
Must be willing to be assigned to another local branch as needed and that eligibility for a transfer after assignment is subject to Senior Management approval.
Must consistently report to work on time, as scheduled.
Qualifications Education
Bachelor's Degree (4 years) with business related emphasis a plus.
Experience
Minimum of 1 year experience, 3 years preferred of financial service officer and/or loan officer experience in a financial institution.
Knowledge, Skills & Ability
The FSO must:
Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices.
Knowledge of credit union documents, reports, policies and procedures a plus.
Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License, successful completion of New Accounts training and Membership Officer Authority, successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation.
Have a working knowledge of the Microsoft suite of Office products.
Experience using the Symitar Data system is considered a plus.
Be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own mode of transportation.
Be willing to be assigned to other local branches as needed.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Base Pay USD $21.63/Hr.
$51k-85k yearly est. Auto-Apply 60d+ ago
Financial Services Officer I- Newbury Park-Full Time
Logixbanking
Service associate job in Parksdale, CA
The Financial Services Officer I is responsible for working with new and existing members to identify their financial needs and assist them in selecting, from the Credit Union's offering of both depository and loan products, the financial products and services that best meet the identified needs.
Highlights
$44,990.40 + Incentives (Unlimited Cap On Incentives)
Day One Employee Benefits
Auto Discounts
Mortgage Discounts
Tuition Reimbursement
401K Company Match
Responsibilities
Develops member relationships by providing high-quality sales and service to each individual member and works with new and existing members to identify their financial needs and assists them in the selection of the appropriate financial products and services.
Supports the achievement of the retail branch office sales goals through the personal selling of all offered financial products including; savings and other depository products; consumer loans (share secured loans, VISA cards, new & used auto loans); consumer loan insurance products (debt protection, credit life & disability, mechanical breakdown insurance, and GAP insurance) and Real Estate Mortgage Loans.
Assists members in the selection of, completion and submission of a real estate mortgage loans (purchase and refinances).
Uses credit scoring, sound lending practices, regulatory requirements and sound judgment to make lending decisions for the benefit of the membership; explains reasons for denials and explores options for members when loans are denied such as Credit Counseling rationale methods to improve FICO score.
Provides advice and assistance to members on budget counseling, consolidations, pay methods and other areas relating to member's financial needs.
Participates in marketing campaigns and member awareness seminars. Works with outside sources to generate additional business.
Ensures compliance with all applicable laws, regulations, and Credit Union policies and procedures as the relate to assigned products, including, but not limited to, Truth In Savings and Fair Credit Lending Practices and may assist with branch audits.
Executes the day-to-day elements of the Credit Union's Member Experience per established standards. This includes but is not limited to meeting new members at the Concierge station, offering them coffee or water, building rapport, assessing their financial needs though the Credit Union's Needs Assessment process. Fulfilling the members' initial need and setting an appointment for a follow up meeting to discuss their other financial needs.
Escorting the member all the way to the door and thanking them for their business and reaffirm their decision to do business with LFCU.
Directly responds to member's inquiries either in person, via telephone, mail or an internal referral.
Works with Branch Management in a team atmosphere for the promotion and growth of loan totals, provide information and feedback on branch goals to staff and generate referrals through coaching and encouragement of branch staff.
Processes member transactions efficiently, accurately, and in a timely manner including the opening of new accounts, consumer loan applications, loan fundings and completing all required related documentation. Responsible for quality and accuracy of all work performed.
Assists Sales Manager to develop and promote LFCU services to their existing Select Employee Groups (SEGs) for sign up events, benefit fairs and others.
Participates in all assigned staff development programs in support of the Credit Union's commitment to continuous improvement in sales and service, quality, and teamwork and may be required to participate in the training and development of other staff members.
May perform routine office and clerical duties such as: requisitioning supplies; maintaining accurate, current files; and other duties as may be assigned.
May maintain a cash drawer in accordance with assigned cash limits and policy and procedures. Balances own daily work and may assist with the daily branch balancing procedures and approval of transactions for tellers when the transaction is over the teller limit. Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Must be an actively registered Mortgage Loan Originator with the NMLS and display their unique identifying number on their LFCU business card and in their LFCU e-mail stationary and on other lending documents as required.
Must be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own reliable mode of transportation.
Must be willing to be assigned to another local branch as needed and that eligibility for a transfer after assignment is subject to Senior Management approval.
Must consistently report to work on time, as scheduled.
Qualifications Education
Bachelor's Degree (4 years) with business related emphasis a plus.
Experience
Minimum of 1 year experience, 3 years preferred of financial service officer and/or loan officer experience in a financial institution.
Knowledge, Skills & Ability
The FSO must:
Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices.
Knowledge of credit union documents, reports, policies and procedures a plus.
Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License, successful completion of New Accounts training and Membership Officer Authority, successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation.
Have a working knowledge of the Microsoft suite of Office products.
Experience using the Symitar Data system is considered a plus.
Be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own mode of transportation.
Be willing to be assigned to other local branches as needed.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Base Pay USD $21.63/Hr.
$51k-85k yearly est. Auto-Apply 60d+ ago
Computer Services Consultant II
Usc 4.3
Service associate job in Parksdale, CA
USC's School of Cinematic Arts is seeking a Computer Services Consultant II to join its Creative Technology Support Team. The School of Cinematic Arts is the premier school for the study of cinematic arts and provides instruction in production, post-production, producing, writing, animation, gaming, and cinema studies. The facilities include state-of-the-art computer labs, interactive studios, scoring and mixing stages, sound stages, a motion capture stage, an LED virtual production volume, screening rooms, theaters, and a 55-seat IMAX.
The Computer Services Consultant II is a member of the team responsible for end-user support and maintenance of all computers, software, and audio-visual equipment used in the school's instructional and production spaces.
The ideal candidate will have hands-on experience supporting end users and advanced technologies across the entertainment industry. The candidate should possess excellent technical troubleshooting and customer service skills and be adept at supporting both Mac and Windows. The role also requires a strong working knowledge of media production software and A/V equipment.
Responsibilities:
Provide Tier 1 and Tier 2 technical support for all computers, software, hardware, and audio-visual equipment used in classrooms, labs, theaters, and specialized spaces.
Assist with deployment, maintenance, upgrades, and inventory of equipment.
Support on-site events and meetings.
Maintain user accounts, permissions, quotas, and licenses.
Create procedures and documentation and provide technical training for students, faculty, and staff.
Supervise student workers.
Monitor and respond to the department's help desk ticketing system, communication channels (Slack and Zoom), and project management software (Asana).
The candidate will serve as a power user or subject-matter expert in one or more of the following areas:
Post-production and editing. (Avid Media Composer, Pro Tools, Adobe Premiere Pro, DaVinci Resolve, DCP creation, color grading)
Audio/Video and projection technology
Animation/Visual Effects Rendering workflows
Virtual Production workflows (Unreal Engine, LED Wall, Motion Capture)
Game Design workflows and file management (Perforce, Git Hub, etc.)
Additional knowledge in one of these areas is a plus:
Troubleshooting, calibrating, and optimizing A/V systems, including digital cinema projectors, A/V racks, conference rooms, AMX/Crestron/Extron control systems, switching, control, and cabling.
Color management and color calibration for projection.
Animation and Visual Effects. (Maya, Cinema4D, Photoshop, After Effects, Nuke, Toon Boom, TV Paint, VR, AR, stereoscopic 3D)
Innovative and cutting-edge technologies in the entertainment and gaming industries, software such as Unity and Unreal Engine, LED walls, and virtual production.
Knowledge of scripting, programming, and workflow design.
This position may be required to work evenings or weekends as needed.
Preferred Education and Experience:
Bachelor's degree in computer science, engineering, information technology, entertainment technology, or a media-related field
5-10 years of experience in a technical support role in an advanced audio-visual environment
The hourly rate range for this position is $38.93-$43.34.
When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC employees, by virtue of the university's status as a nonprofit tax-exempt organization, may qualify for public service student loan forgiveness (PSLF).
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities.
Preferred Education and Experience:
Bachelor's degree in computer science, engineering, information technology, entertainment technology, or a media-related field
5-10 years of experience in a technical support role in an advanced audio-visual environment
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$29k-37k yearly est. Auto-Apply 12d ago
YJCP Participant (Grant Funded)
City of Fresno, Ca 4.2
Service associate job in Fresno, CA
REQUIRED: YOUTH AGES 16-30 YEARS OLD AND COMPLETION OF SUCCESSFUL YJCP WORKSITE EMPLOYMENT The City of Fresno is excited to offer youth between the ages of 16-30 years old the opportunity to gain valuable work experience in a public sector environment through temporary part-time paid employment in the grant funded One Fresno Youth Jobs Corps Program, as a workforce development program that invests in the next generation of city workers and city leaders. Limited wraparound services are available to remove barriers to employment.
The Participant assignments range from working outdoors in the field to working in an indoor setting including carrying out duties that serve our community for 20 hours per week with flexible availability which may include nights and weekends. This exciting opportunity is for up to 6 months.
The Requirements
To be considered for the One Fresno Youth Jobs Program applicants must complete prerequisites:
Step 1) Complete YJCP Interest Form at *********************************
Step 2) Complete one week of 29 soft skill videos with the option of virtual or in-person sessions.
Step 3) Successful employment with a YJCP Worksite (up to 6 months)
Step 4) Apply for the One Fresno Youth Jobs Program Participant
Applicants must be between the ages of 16-30 years old at the time of employment to participate in the grant funded One Fresno Youth Jobs Corps Program.
Candidates considered for hire must provide proof of a valid government issued photo ID, satisfactorily complete a Department of Justice fingerprinting. Possession of a valid California Driver's License at the time of employment may be required, depending on assignment.
Pursuant to City of Fresno Charter, temporary employment shall not exceed 2,080 hours within 2 fiscal years. These are temporary employment opportunities that do not provide health benefits, or retirement and are not in any way a guarantee of permanent employment. Assignment may end at any time.
Selection Process
After prerequisites have been completed (see Requirements section), applicants for the YJCP Participant program must submit an official City of Fresno application on-line. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal.
For more information on how to complete an online application, please view "Instruction Guide" on the City's website on the Career Opportunities page here: ****************************************************** or call **************.
Completed applications will be reviewed, and candidates will be contacted regarding potential career pathway opportunities in the One Fresno Youth Jobs Corps Program.
Equal Opportunity Employer
The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Department at **************.
$45k-54k yearly est. 60d+ ago
Customer Service Associate, Part Time - Site 866
American Retail Services 3.2
Service associate job in Parksdale, CA
JOB TITLE: CSA - Cashier, Part Time
FLSA STATUS: Non-Exempt Hourly SHIFT SCHEDULE: Varies REPORTS TO: Retail Store Manager The Customer ServiceAssociate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures
REQUIREMENTS
• Must be available to work various schedules, including weekends and holidays
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
$30k-38k yearly est. Auto-Apply 13d ago
Financial Services Rep I (20 hours per week)
Educational Employees Credit Union
Service associate job in Fresno, CA
Part-time Description
PAY GRADE: 19N
PAY RANGE: $19.07 - $29.59/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People's Choice Awards.
No evenings or weekends!
The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities of the position include:
Accurately process teller transactions (loan payments, transfer of funds, etc.)
Thorough knowledge of negotiable instruments such as cash and checks
Efficiently and accurately record information
Research and resolve members' concerns
Cross-sell credit union products and services
Efficiently utilize the software systems provided to perform member transactions
Requirements
Requirements of the position include:
Previous cash handling and/or customer service experience
Desire to provide outstanding member service
Ability to cross-sell
Self-motivated
Good communication skills
Dependable (arrive to work on time as scheduled)
$19.1-29.6 hourly 60d+ ago
Operational Branch Services Officer
Westamerica Ban 3.6
Service associate job in Huron, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Weekly Working Hours: 38
Customer Service
· Deliver 5 Points of Service to internal and external customers. (Your Community Banker, Sundown Rule, It's your time, 24 hrs or bust, Statement of fact, everybody makes a difference)
· Adhere to QIS standards minimum 95%.
· Actively contributes to team success through clear, effective communication with co-workers.
· Make outbound service or sales calls via telephone and written correspondence as directed by CSM.
Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained.
Sales Support
· Meets goal of $110/FTE per month on average.
· Assist CSM with internal sales activity for new product and service referrals.
· Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts.
· Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Decision Making and Accountability
· Exercise sound judgment to protect Bank assets and control losses.
· Assist CSM with Audit readiness of branch.
· Coach/train staff.
· Meet attendance guidelines.
· Respond well to constructive feedback and work to correct any noted concerns.
· Support CSM with teller line coverage and schedules.
Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Security and Compliance Responsibilities
· Adhere to Control Consciousness policies and procedures.
· Follow branch security procedures in opening, closing, and branch operations.
· Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Transaction Accuracy
· Meet established standards for accuracy and compliance with policies and procedures.
Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits.
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required.
PROMOTIONAL GUIDELINES: BSO's are eligible for promotion based upon the following minimum criteria:
· Must be in current position for six months.
· Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.
· Must not have been on counseling for same six-month period.
· Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.
· CSM may require additional training/classes based upon specific branch need.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
MENTAL DEMANDS:
· Accurately count and dispense funds to customer.
· Recognize opportunities to cross-sell products.
· Respond positively to challenging customers.
· Maintain established service standards.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING:
· Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
Requirements
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.90 - $19.21
$40k-56k yearly est. 7d ago
Financial Services Representative State Farm Agent Team Member
Isaiah Tovar-State Farm Agent
Service associate job in Dinuba, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Self-motivated
Proactive in problem solving
Dedicated to customer service
Bilingual - Spanish preferred
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
$33k-52k yearly est. 26d ago
Operational Branch Services Officer
Westamerica Bancorporation 3.6
Service associate job in Huron, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Weekly Working Hours: 38
Customer Service
* Deliver 5 Points of Service to internal and external customers. (Your Community Banker, Sundown Rule, It's your time, 24 hrs or bust, Statement of fact, everybody makes a difference)
* Adhere to QIS standards minimum 95%.
* Actively contributes to team success through clear, effective communication with co-workers.
* Make outbound service or sales calls via telephone and written correspondence as directed by CSM.
Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained.
Sales Support
* Meets goal of $110/FTE per month on average.
* Assist CSM with internal sales activity for new product and service referrals.
* Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts.
* Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Decision Making and Accountability
* Exercise sound judgment to protect Bank assets and control losses.
* Assist CSM with Audit readiness of branch.
* Coach/train staff.
* Meet attendance guidelines.
* Respond well to constructive feedback and work to correct any noted concerns.
* Support CSM with teller line coverage and schedules.
Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Security and Compliance Responsibilities
* Adhere to Control Consciousness policies and procedures.
* Follow branch security procedures in opening, closing, and branch operations.
* Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Transaction Accuracy
* Meet established standards for accuracy and compliance with policies and procedures.
Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits.
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required.
PROMOTIONAL GUIDELINES: BSO's are eligible for promotion based upon the following minimum criteria:
* Must be in current position for six months.
* Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the "Minimum Monthly Referrals" matrix in Chapter 18 of the Operations Manual for current referral criteria.
* Must not have been on counseling for same six-month period.
* Performance appraisal does not contain a "below expectation" and/or "needs improvement" in any rated category.
* CSM may require additional training/classes based upon specific branch need.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
MENTAL DEMANDS:
* Accurately count and dispense funds to customer.
* Recognize opportunities to cross-sell products.
* Respond positively to challenging customers.
* Maintain established service standards.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING:
* Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
Requirements
EOE
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Salary Description
$16.90 - $19.21
How much does a service associate earn in Fresno, CA?
The average service associate in Fresno, CA earns between $30,000 and $76,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Fresno, CA
$48,000
What are the biggest employers of Service Associates in Fresno, CA?
The biggest employers of Service Associates in Fresno, CA are: