Service Associate jobs in Gardena, CA

Provides courteous and efficient customer service and answers customer inquiries, schedules customer support services, works within various computer systems, & provides routine administrative support to assigned group. 1. Own the customer service experience. Be the primary point of contact for customers within assigned branch territories. Engage multiple internal teams across branches to provide an excellent customer experience by coordinating and leading the customer service cycle. 2. Coordinate communications (both internal and external) for all aspects of customer and technical service. 3. Analyze, plan and facilitate resolutions for customer service and technical issues. 4. Create new Waste Information Profiles (WIPs) ensuring compliance in accordance with RCRA & DOT regulations. 5. Manage the waste approval process both with internal and 3rd party TSDFs, determining the most cost-effective methods that comply with customer approved facilities and technologies. 6. Manage the creation of jobs and tickets for customer service requests. Create detailed work orders to ensure accurate job understanding of operations teams. 7. Oversee post-shipment processes including review of job information. Verify WIPs and approvals and resolve any issues and discrepancies to ensure TSDF acceptance and impact to invoicing. 8. Collaborate and coordinate with team members to manage all other incoming customer requests, including support for quoting new service categories and working will billing team on customer invoicing process. 9. Other duties and responsibilities as assigned by Customer Excellence Manager.

· Handle all customer service emails, phone calls, text and chat · Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order is received · Follow up on any issues and make sure problems are fully resolved in a timely manor · Check web order maintenance daily to make sure all web orders are processed · Run an open order report to ensure all web orders have been placed on pick at the warehouse · Check shipping status daily and follow up with the warehouse on any delays · Run reports in Full Circle and Shopify to make sure systems are speaking to each other properly · Come up with creative ways to enhance the customer experience · Implement a “client book” for VIP customers and offer those customers “white glove” service · Share relevant customer feedback with ecommerce team · Share any repetitive issues with Customer Experience manager and suggest implementing changes to resolve the issue · Process Returns QC, re-tag, re-package inventory Qualifications: · Full time · Excellent communication (written and verbal) and problem-solving skills · A passion for retail and helping customers · Strong sales skills · Detail oriented · Outgoing with the ability to build rapport with the customer · Flexibility in scheduling during peak times *Hourly rate range $22-$24 / hour *This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer

We are currently seeking a highly motivated an experienced Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Position Information: - Department: Customer Service - Salary Grade: 301 - $23.00 - $31.0500 - Work Arrangement: Full Office in Orange, CA Duties & Responsibilities: - 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members. - Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. - Maintains departmental productivity and quality standards. - Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. - Serves as a resource for other team members. - 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. - Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. - Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. - Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. - Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. - Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. - 5% - Completes other projects and duties as assigned. Minimum Qualifications: - High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. - Typing speed of 35 words per minute (WPM) required.

A dynamic apparel company is seeking a motivated and energetic Wholesale Customer Service Representative with at least 5 years of experience in the wholesale apparel industry. This full-time role is vital to the organization, requiring close collaboration with all departments and management levels. The ideal candidate will excel in order management, logistics, and possess a deep understanding of the unique requirements within the apparel sector. Responsibilities: Oversee order processing and reporting through the ERP system. Demonstrate expertise in production purchase orders, sales purchase orders, EDI, inventory management, invoicing, and key industry deadlines to ensure timely fulfillment. Proactively identify and resolve any order fulfillment issues or documentation discrepancies. Troubleshoot packing challenges and generate labels as needed. Maintain clear communication between internal teams including merchants, managers, overseas affiliates, quality control, sales, and warehouse staff. Partnering with major retailers such as Walmart, JC Penney, TJ Maxx, Marshalls, Torrid, or Belk. Requirements: Minimum of 5 years' customer service experience in the apparel industry. Proven experience in order entry/management and reporting. Background in logistics with a solid understanding of warehouse operations. Ability to multi-task and prioritize workload effectively. Excellent team player who can adapt to various responsibilities as required. Strong follow-up skills paired with exceptional organizational abilities. Outstanding written and verbal communication skills. Familiarity with wholesale apparel industry processes and ERP systems specific to apparel. Proficiency in Microsoft Office products. Must possess EDI knowledge. If you are passionate about the apparel industry and thrive in a fast-paced environment where teamwork and attention to detail are paramount, we encourage you to apply for this exciting opportunity!

Onsite in Anaheim, CA 92806 W2 Contract 6+ months M-F 8am-5pm Start ASAP $21/hr -Weekly Pay and Benefits! Our leading Electrical and Electronics Manufacturing client is growing and hiring a Customer Service Rep to join their smart, diligent and collaborative team. As a Customer Service Representative, you will play a key role in interacting with both new and existing customers. You will leverage your in-depth knowledge of the product lines to deliver accurate, timely information and solutions. With a customer-first mindset, you'll provide support across up to three communication channels-voice, chat, and email- while maintaining an empathetic approach. Your keen attention to detail will ensure customer concerns and inquiries are thoroughly documented and shared with management, helping to represent the voice of the customer and drive improvements within the organization. Job Duties: · Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return-related questions. · Assess customer needs by asking insightful questions, ensuring satisfaction through active listening and tailored solutions. · Build strong rapport with customers, fostering positive experiences and brand loyalty. · Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear · Develop in-depth knowledge of the product line to provide informed and effective support. · Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers. Requirements: · Interfaced directly with customers, effectively deescalating challenging situations. · Demonstrated strong leadership through empathetic communication and support. · Skilled in managing and prioritizing multiple customer cases simultaneously. · Proficient in using various platforms to resolve customer inquiries efficiently. · Excellent written and verbal communication skills. · Proven experience troubleshooting complex issues and guiding customers to resolution. · Accurately documented customer interactions within case records for future reference. · Fluent in English with proficiency in email and chat communication. · Strong proficiency in Microsoft Office Suite. · Capable of typing at approximately 40 words per minute.

LHH is seeking a Customer Service Representative for a client located in Los Angeles, CA. This role is work from home with the exception of approximately 2 days a month (expected). All candidates must be located in the LA area. Pay for this role is up to $30/hour depending on experience. This person must be sharp, have attention to detail, be strong with numbers and mathmatical skills, and good with heavy communication and a busy desk. Experience within the auto industry (customer service) is a plus. Primary Responsibilities: Manage the end-to-end claims process, including receiving, reviewing, and approving claims submitted by claimants and/or distributors for payment, using discretion and judgment within authorized settlement limits. Coordinate directly with claimants and distributors via phone. Arrange third-party inspections as needed. Submit claims to responsible parties for resolution and recovery, including negotiation and fund collection within authorized recovery limits. Finalize claims independently within assigned authority. Maintain accurate and organized claim files. Ensure compliance with internal controls and company procedures in all administrative and operational tasks. Additional Responsibilities: Perform other duties as assigned. Maintain regular and reliable attendance. Collaborate and support fellow team members. Contribute actively as a team player. Qualifications: College degree preferred. Experience in the automotive industry is a plus. Proficiency in Microsoft Word and Excel. Strong written and verbal communication skills. Ability to work effectively in a team environment.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate members of the Christy Dawn community. Key job responsibilities Act as a Brand Ambassador for Christy Dawn, providing world-class service to all customers and potential new customers Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email and social media Provide customers with critical service and product information, ensuring customer satisfaction Demonstrate sound understanding and comprehensive knowledge of the Christy Dawn's full range of products and services Handle customer inquiries and/or cases through different channels in a timely and professional manner Utilize a variety of software programs to resolve customer inquiries Work closely with various internal team to assist customers with both domestic and international issues Basic Qualifications Ideally 1+ years of experience within a customer service-focused environment Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service Proficient with desktop applications such as MS Office

BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required

A leading property development company in Irvine, CA is looking for a Customer Service Representative to join their team due to amazing growth on a temporary to hire basis. As a Customer Service Representative, you will be responsible for helping customers by providing product and service information and resolving technical issues in a fast paced, team oriented setting. Pay: $20- $23 Schedule: ONSITE M-F 8:00 AM- 5:00 PM RESPONSIBILITIES Manage a high volume of customer service calls, emails, texts, & voicemails Take incoming calls from new and existing customers in a professional manner Provide information to customers including verifying requests, answering questions, and offering assistance Identify and implement customer experience process improvements Enter and process amazon orders and return authorizations Additional projects as needed. Requirements Looking for a candidate with 2-5 years of related customer or client service experience. Degree preferred, but not required Comfortable interacting with people at all levels on the phone and in-person All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Are you a people person who thrives on face-to-face interactions? Do you enjoy working in a dynamic, team-oriented environment? Look no further! Red Label Enterprises, a leading marketing firm for the past 22 years , is seeking vibrant and energetic individuals to join our team. If you're enthusiastic about connecting with others and eager to create meaningful change, this is the opportunity for you! Qualifications Exceptional communication skills Positive attitude and strong work ethic Eagerness to learn new skills Ability to work independently with moderate to minimal supervision Capable in setting and achieving goals Ability to stand and walk for extended periods of time Passion for serving and helping people Responsibilities Participates in service, brand, and product knowledge training Assists customers with applications process Responsible for inventory tracking Stays informed of company and client policies, procedures, and promotions Maintains confidentiality of all client and customer information collected Executes taught systems to achieve individual and company goals Gains knowledge of systems implemented during each customized client promotion/field campaign Benefits Pay: Hourly 401(k) Health insurance Mileage reimbursement Opportunities for professional development and growth Guaranteed hours Continuous training and development Open communication with Management Weekly paycheck

Job Title: Member Service Representative (Bilingual - Vietnamese, Korean, Spanish, or Chinese) Target Compensation Range: $25.00-$28.00/hour, depending on the level of relevant qualifications and experience. About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members. SUMMARY: The Member Service Specialist is responsible for answering telephonic inquiries from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances and other related concerns. Our Member Service Specialists ensure customer satisfaction by providing excellent customer service, displaying a desire to help and maintaining a professional demeanor. Member Service Specialists will be expected to maintain quality and performance standards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Handle inbound and outbound phone calls, emails and other necessary communications with members and providers Clearly identify and act on customer needs to achieve satisfaction. Clearly explain all details of the Medicare Advantage Plan including procedures, protocols, benefits, and any other necessary information to the member or provider during inbound and outbound calls. Fully understand all aspects of Medicare Advantage including but not limited to benefits, prior authorization, referrals, claims, enrollment, eligibility, appeals & grievances, providers networks and pharmacy services. Provide accurate and complete information using the tools provided Keep detailed written records of each telephone encounter during the call Adhere to all call center metrics as set forth by CMS regulation and call center leadership. Attempt to resolve the member's issue completely during the first phone call. Go above and beyond to provide exceptional customer service. EDUCATION and/or EXPERIENCE: 2+ years customer service experience Minimum 1+ years' experience with Medicare Advantage Health Plan experience. Excellent verbal and written communication skills including active listening and probing techniques. Ability to multi-tasks, time manage and prioritize. Ability to document information while on the phone with the member. Ability to build rapport with members Fluent in Spanish, Korean, Vietnamese, or Cantonese/Mandarin (verbal and written) BENEFITS: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Paid Time Off

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent

Job Description Develop tooling solutions by carefully analyzing customers’ tooling requirements and conditions working closely with Tooling Sales and Tooling Design Engineers. Read and analyze blueprints and technical drawings to assist customers with punching and bending applications. Utilize CAD software to access and evaluate customer files in the process of specifying tooling. Once proper tooling has been specified, utilize SAP and VIA2 to expedite customer purchase. ESSENTIAL FUNCTIONS: Call center customer service support / order entry Provide tooling solutions and recommendations to customers by carefully analyzing requirements, specifications, and conditions. Perform through evaluation of application drawings (blueprints) by utilizing applicable CAD software. Work closely in solving tooling issues: Provide technical support on tooling products and applications. Resolve tooling/manufacturing design issues. Troubleshoot tooling configuration and operation problems and present optimal tooling solutions. Work closely with a team of Engineers to develop custom Tooling Solutions geared towards specific applications. Provide detailed technical and product design specifications and requirements. Continuously promote and improve knowledge of Amada’s tooling products, sales and technical skills through participation in departmental training programs and meetings. Effectively utilize all available resources to promote and support Amada’s Tooling Products, and determine the most accurate resource to use in any given situation. Document and record communication details with customers, design/manufacturing engineers and sales engineers such as products desired, key issues and concerns addressed, solutions provided and etc within internal system. Establish and maintain relationships with customers by effective communication of technical data in an accurate manner with tact and courtesy. Partner proactively with Tooling Sales Engineers to determine customers’ tooling needs and to provide application solutions. Expedite orders, quotations and related requests from customers and Tooling Sales Engineers received via telephone Bilingual in Spanish REPORTING RELATIONSHIP: Tooling Support Manager SUBORDINATE STAFF: None KNOWLEDGE: College degree preferable. A minimum of a High School Diploma, plus vocation diploma is required. SKILLS: Strong communication skill on the phone Ability to read and analyze blueprints and technical drawings. Knowledge of AutoCAD, SolidWorks, Pro-E, or similar CAD applications is preferable. Solid understanding and skills of computer systems and applications (Windows, Excel, PowerPoint, Outlook). Strong ability to diagnose problems and work independently to resolve issues. Ability to express complex technical concepts effectively, both verbally and in writing. Strong mathematical skills. Must be able to speak and write clearly in English. Bilinguals require (must speak, read, and write in Spanish) WORK ENVIORNMENT: Office workspace Monday - Friday 8:00am - 5:00pm PAY RATE: $20/HR TRAVEL: Very little travel. MENTAL ABILITIES: Ability to work harmoniously with others Ability to accept and follow instruction Ability to maintain positive attitude Ability to work alone and without direct supervision Ability to take initiative, ownership and be proactive WORKING CONDITIONS: LIFTING: Average Weight: 50 lb. Frequency: Rarely

A successful and luxurious company is looking for positive and energetic Travel Reservation Specialists! If you enjoy assisting people and are passionate about the travel industry, join our team and help our clients plan their dream vacations. We value individuals who think with their heart, not just with numbers. This job start date is scheduled for Monday, September 8th, 2025 Company Benefits Upon Hiring: Multiple openings are available. Location: (California residents) On-site at Los Angeles Headquarters Office (Non-California residents with the exception of TX & FL) Remote work Salary: $21.63/hr. Benefits: Comprehensive benefits package provided upon permanent hiring. Responsibilities: Create and maintain all travel reservations, including accurately responding to questions, quoting prices and payment terms, securing reservation options, documenting special requests, and processing payments. Recommend solutions to overcome client objections and address travel partner and guest concerns. Make outbound lead follow-up calls and emails to qualify leads. Provide superior customer service in all interactions with travel agency partners, guests, and internal partners. Qualifications: Excellent interpersonal and communication skills (verbal and written) to interact with travel agency partners, guests, and internal partners. Ability to learn detailed knowledge of the company's products and services. Ability to quickly learn internal reservation booking systems and supporting systems. Attention to detail and a high level of self-motivation. Strong computer skills, including basic proficiency in MS Office programs such as Word, Excel, and Outlook. Ability to multi-task and work independently. Strong desire to exceed guest expectations. Previous customer service, airline, or travel industry experience (especially working with professional travel agents) preferred. Professional, customer service-oriented, friendly, and outgoing demeanor. Sparkling and passionate personality. Company Benefits (upon permanent hiring): Medical Insurance, Dental Insurance, Vision Insurance Voluntary Life Insurance 401(k) Savings Plan Employee Discounts Paid Time Off: 20 days (25 days after 5 years of service) Employee Discounts: Shopping discounts with travel, T-Mobile, Hello Fresh, and others may change. Great company culture: Modern, open office, casual and friendly work environment, close to meals and shopping, walking trail, and more.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

The Marketing Strategy and Client Services Principal is a senior leadership role responsible for shaping and driving strategic marketing initiatives while overseeing exceptional client service delivery. This dual-function leader will integrate data-driven marketing strategy, brand positioning, and customer engagement with client relationship management to ensure long-term growth and satisfaction. The ideal candidate has deep expertise in integrated marketing, media, agency operations, and account management, with a proven track record of building strong client partnerships and driving measurable business results. Key Responsibilities: Strategic Leadership Develop and lead comprehensive marketing strategies across brand, digital, performance, and content marketing disciplines for our clients. Oversee planning and execution of integrated marketing campaigns aligned with client business goals. Identify market trends, growth opportunities, and emerging platforms to guide client and internal strategies. Collaborate with the executive team on positioning, new service development, and go-to-market initiatives. Client Services Oversight Lead the client services team in delivering outstanding account management, fostering trusted client relationships, and driving retention. Serve as a senior point of contact for high-value clients and provide strategic counsel and direction. Ensure all deliverables meet or exceed expectations in terms of quality, timeliness, and business impact. Oversee onboarding, performance reviews, and relationship growth plans for key accounts. Team Development & Operations Manage and mentor marketing strategists, account leads, and client success teams. Align cross-functional team workflows to improve efficiency and collaboration between strategy, creative, media, and analytics departments. Drive resource planning, forecasting, and profitability targets across client engagements. Measurement & Performance Establish KPIs and measurement frameworks for marketing effectiveness and client satisfaction. Monitor account health, campaign ROI, client feedback, and retention metrics to inform continuous improvement. Present performance reports and strategic recommendations to clients and internal stakeholders. Qualifications: 10+ years of experience in marketing strategy, client services, or agency leadership roles. Proven experience leading multi-channel marketing efforts and managing strategic client relationships. Strong business acumen and ability to connect marketing outcomes to client revenue and growth objectives. Excellent leadership, communication, and interpersonal skills. Experience managing cross-functional teams and large client portfolios. Bachelor's degree in Marketing, Business, Communications, or a related field; MBA or advanced degree preferred. Preferred Attributes: Background in performance marketing, brand strategy, or integrated agency leadership. Strong analytical mindset and comfort with marketing data, platforms, and insights. Entrepreneurial spirit with a collaborative leadership style. Ability to thrive in a fast-paced, evolving environment.

NO EXPERIENCE NEEDED! COMPENSATION $18.00-$20.00/hr Seasonal/part-time, hourly WHAT SETS PREMIER AQUATICS APART? ✨ Exciting Opportunities: Immerse yourself in a career that's not just about swim instructing – it's about creating memorable experiences by the water. ✨ Professional Development: Elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart. ✨ Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience! ✨ Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it. JOB DESCRIPTION Are you passionate about swimming and eager to share your expertise with others? Join our team as a Swim Instructor and make a splash in the lives of learners of all ages! In this role, you'll provide high-quality swim instruction to individuals or groups, focusing on water safety, stroke development, and overall aquatic skills in Diamond Bar. As a Swim Instructor, you'll teach essential swimming skills, instill confidence, promote a love for swimming, and ensure a safe and supportive learning environment. Whether you're coaching young children, adults, or specialized groups, this rewarding position offers the opportunity to make a positive impact while doing what you love. Join us and dive into a fulfilling career as a Swim Instructor with Premier Swim Academy! ESSENTIAL DUTIES Facilitate swim lesson curriculum as provided by Premier Management Staff Responsible for the safety of all program participants in group lessons, private lessons, and patrons on deck Set up and break down lesson stations Effectively communicate information promptly to the supervisor Ensures that all rules and appropriate safety measures are stated, communicated, and carried out by all swim instructors Foster positive and supportive relationships with the team and students Maintains a high level of cleanliness and order for the aquatic facility Attend quarterly in-service training programs Perform other duties as assigned QUALIFICATIONS Minimum Must be at least 15 years of age Be able to work a minimum of 1-3 days a week (3.1 to 5-hour shifts) and weekend availability Willing to also work as a customer service representative as needed Candidate must be enthusiastic, outgoing, and have a willingness to learn Must have the ability to lift 50 lbs. and stand for 8 hours Ability to obtain and maintain a Basic Life Support certification Pass a Live Scan fingerprint background check Preferred Have prior swim instructor/coaching experience Lifeguard Certification Morning, weekday, and/or weekend availability Previous experience working with children Previous experience working with people with disabilities and/or special needs COMPENSATION $18.00-$20.00/hour Seasonal, hourly Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice. Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

Job Title: Customer Service Representative (Temp) Hourly Rate: $20/hr Looking for a reliable and friendly Customer Service Representative to join our team. This is a temp-to-hire opportunity with the potential for permanent placement, offering growth and development within a collaborative and fast-paced environment. Key Responsibilities: Provide exceptional customer service by responding to inquiries via phone, email, and chat. Address customer concerns, troubleshoot issues, and resolve complaints in a timely and professional manner. Process orders, returns, and exchanges while ensuring customer satisfaction. Maintain customer records and ensure accurate data entry into the system. Collaborate with other departments to ensure seamless service and problem resolution. Offer product or service recommendations based on customer needs. Follow up with customers to ensure their issues have been resolved and they are satisfied with the outcome. Qualifications: High school diploma or equivalent required; additional education or certifications in customer service a plus. 1-2 years of experience in customer service, retail, or call center environment preferred. Excellent verbal and written communication skills. Strong problem-solving skills and a customer-focused attitude. Ability to stay calm and professional under pressure. Proficiency in Microsoft Office and CRM software (preferred). Flexible, dependable, and able to work well in a team environment. Perks: Competitive hourly pay of $20/hr. Temp-to-hire opportunity with potential for long-term employment. Opportunity to grow professionally within the company. Supportive team culture and dynamic work environment. If you're passionate about providing excellent customer service and are looking for an opportunity to build a long-term career, we'd love to hear from you! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested