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CSR/LOT ATTENDANT
Ace Parking Management, Inc. 4.2
Service associate job in Irvine, CA
Compensation Range: $19.00 - $20.00 per hour
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Accountability:
Assist with office duties, including answering phones and emails.
Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
Assisting customers with locating vehicles.
Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
Resolving customer requests, questions, and complaints.
Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts.
Actively look for ways to assist customers.
What we are looking for:
A valid CA Driver's License
Must be able to stand and walk up to 8 hours per shift.
Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
Experience dealing with irate customers and resolving customer issues and/or complaints.
An outgoing and enthusiastic personality.
Willingness to do whatever it takes to earn a "Thank You."
What We Can Offer You for All Your Hard Work:
$19 - $20 Per Hour
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$19-20 hourly 3d ago
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Client Services Representative
Venbrook 3.3
Service associate job in Irvine, CA
JOB TITLE: Client Services Representative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 20h ago
Customer Service Specialist
Zenith Search Partners
Service associate job in Fullerton, CA
Quick overview of this role
.
We're looking for an experienced Industrial Customer Service Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm.
If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding.
What you'll be responsible for
Owning the full lifecycle of customer orders, from entry through fulfillment and delivery
Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities
Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments
Managing documentation tied to orders (SDS, CofA, lot tracking, product details)
Using ERP systems to track orders, inventory, and customer activity
Communicating clearly and professionally with customers, suppliers, and internal teams
Identifying issues early and driving resolution with urgency and accountability
Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment
What we're looking for
Must-haves:
Experience in industrial customer service or order management
Background in industrial or specialty distribution (chemicals a strong plus, but not required)
Comfort managing logistics and domestic freight via brokers and carriers
Strong organizational skills, attention to detail, and follow-through
Confidence to professionally push back on sales when needed to protect operations and customers
Ability to work on-site in the Fullerton, CA area
Nice-to-haves:
Experience in chemical distribution
ERP exposure (Datacor / Chempax or similar systems)
Familiarity with SDS, CAS numbers, and regulated products
Google Workspace experience (Sheets, Docs, Gmail)
Why this role is different
This is a judgment role, not a script-driven CSR position
You'll be trusted to manage priorities, not just process transactions
The team values accountability, teamwork, and clear communication
Office culture is collaborative, professional - and energetic
Compensation & details
Competitive hourly compensation aligned with experience
Full-time, on-site role
Strong benefits and long-term stability with a well-established firm
$33k-43k yearly est. 2d ago
Customer Service Coordinator
Simplex Group 3.3
Service associate job in Rancho Cucamonga, CA
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customer service to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.
Responsibilities:
Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services
Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience
Respond promptly to customer inquiries in a professional and courteous manner
Resolve customer concerns, issues, and complaints effectively and efficiently
Identify and recommend process improvements to enhance customer satisfaction
Maintain a positive and empathetic attitude towards customers at all times
Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings
Review of driver documentation required for proper onboarding
Enter and verify client information in systems to ensure records are kept up-to-date
Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers
Manage and maintain a clean and organized reception area welcoming to visitors
Ensure security protocols are followed for visitor access
Assist with other tasks as needed by the company
Experience Requirements:
High school diploma or equivalent relevant experience.
Customer service experience, preferably in the transportation industry.
Bilingual conversational in Punjabi is required/preferred.
Skills Needed:
Customer-centric mentality.
Data entry and documentation skills.
Strong attention to detail.
Bilingual in English and Punjabi.
Familiarity with Microsoft Office (Excel, Word).
Job Duties:
Greet and assist visitors.
Coordinate with internal departments.
Respond to inquiries and resolve concerns.
Identifying Process Improvements
Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings
Data Entry and Record Keeping
Miscellaneous Clerical Duties
Review driver documentation.
Maintain a welcoming reception area.
Follow security protocols.
Supporting additional company needs
Great Fit if...
Able to work on an On-Site position
Excellent verbal and written communication skills
Exceptional interpersonal and customer service skills
Outstanding organizational skills and attention to detail
Strong analytical, logical thinking, and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Characteristics of a Simplificator:
Optimistic Attitude
Problem Solver
Passionate
Eager to learn
Team Player
Adaptable
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
$34k-44k yearly est. 20h ago
Customer Service Representative
Vaco By Highspring
Service associate job in Irvine, CA
Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment.
Key Responsibilities
Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner
Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction
Document customer interactions accurately in internal systems
Process orders, returns, account updates, or service requests as needed
Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues
Follow established processes, policies, and service standards
Identify opportunities to improve the customer experience
Qualifications
1-3+ years of experience in customer service, call center, or client support roles
Strong communication and interpersonal skills
Ability to remain calm, professional, and solution-oriented
Basic computer proficiency and ability to learn new systems quickly
Strong attention to detail and follow-through
Nice to Have
Experience in a high-volume or phone-based support environment
Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.)
Bilingual skills a plus
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
$32k-41k yearly est. 2d ago
Global Client Service & Operations Specialist
Capital Group 4.4
Service associate job in Irvine, CA
"I can be myself at work."
You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.
We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.
"I can influence my income."
You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.
"I can lead a full life."
You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.
Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
Access on-demand professional development resources that allow you to hone existing skills and learn new ones
"I can succeed as a Global Client Service & Operations Specialist at Capital Group."
A Global Client Service & Operations Specialist would demonstrate a deep knowledge and is an experienced contributor and leader within the Global Client Service & Operations area. Provides mentoring and direction for the team and serves as a role model for other associates. Leverages deep operational expertise to coordinate new and complex client activities such as onboarding of new accounts, contributions and withdrawals, terminations, and other significant account transitions. Coordinates with many areas within the organization to ensure accurate and timely execution, as well as communicating directly with large institutional clients and their service providers. Leads cross department initiatives/projects impacting our client base. Anticipates future business needs and identifies opportunities to enhance Global Client Service & Operations Team functions and processes. Provides leadership and serves as a resource to the team and department.
Deadline to apply: Friday, January 30, 2025
"I am the person Capital Group is looking for."
Demonstrates intellectual curiosity, analytical and critical thinking, problem-solving skills, conflict resolution skills and capability for nimble learning.
Demonstrates in-depth knowledge of functional responsibilities and interdependencies with various business partners to direct questions, tasks.
Demonstrates strong project management skills and capabilities, and organizational skills.
Demonstrates ability to collaborate and develop/maintain working relationships with various levels of stakeholders, inside and outside the organization.
Demonstrates general knowledge of team responsibilities, procedures, and controls to effectively fulfill role responsibilities and deliver client centric outcomes.
Demonstrates in-depth knowledge of the investment management industry and understands and advocates for client needs.
Demonstrates strong written and oral communication skills, and meeting facilitation capability.
Demonstrates a strong knowledge of primary Microsoft applications (Excel, Outlook, PowerPoint, Word, Teams).
Exhibits the ability to troubleshoot low and medium complexity issues.
Demonstrates strong leadership, good judgement, and decision-making skills; recognizes when to escalate an issue to other business areas (e.g., legal) or more senior associates and managers.
Flexibility to work in fast paced environment and the ability to manage more than one project/activity at a time in a fast-paced environment.
"I can apply in less than 4 minutes."
You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.
"I can learn more about Capital Group."
At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.
Southern California Base Salary Range: $159,354-$254,966
In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits
here
.
* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
$61k-85k yearly est. 1d ago
Order Specialist
Employbridge 4.4
Service associate job in Irvine, CA
Order Management Specialist I needed for a manufacturing company in Irvine, CA!
*Direct Hire Opportunity*
Pay: $27-$33/hr. with a 15% bonus opportunity
Schedule: In person M-F 7am or 8am start
The Order Management Specialist I processes customer orders accurately and supports timely fulfillment by coordinating with internal teams. This role ensures all order activity is documented in CRM systems and helps resolve basic order issues.
Key Responsibilities
Process and manage customer orders in SAP
Track all customer interactions in Microsoft Dynamics CRM
Verify pricing, availability, and delivery timelines
Communicate order confirmations, updates, and basic inquiries
Coordinate with sales, logistics, and warehouse teams
Identify and escalate order discrepancies or delays
Maintain accurate order records and documentation
Assist with order-related reporting as needed
Qualifications
High school diploma or equivalent (Associate's degree preferred)
0-2 years of experience in order processing, customer service, or related roles
Proficiency in Microsoft Office (Excel, Word, Outlook), Teams, and Dynamics CRM
Strong attention to detail, organization, and multitasking skills
Clear written and verbal communication skills
Familiarity with ERP systems (SAP preferred)
Work Environment
On-site, office-based role
Standard business hours with flexibility during peak periods
Regular use of computers and office equipment
$27-33 hourly 2d ago
Client Service Officer I/Floater
United Business Bank 4.2
Service associate job in Buena Park, CA
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Client Service Officer I/Floater (CSO I/Floater) is an onsite position and does not have remote opportunities.
The Client Service Officer I/Floater (CSO I/Floater) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits, and assisting clients with bookkeeping and account problems. The CSO I/Floater is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO I/Floater answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross selling the Bank's products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO I/Floater will travel to other offices in the region to provide coverage as needed due to vacations, illnesses and other leaves of absence. The CSO I/Floater will also back up the Assistant Client Service Manager, the Client Service Manager or the Branch Manager and cover the branch and personnel in their absence. The CSO I/Floater performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. They will also perform a variety of other daily tasks as assigned.
Qualifications
About You...
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: Some college or equivalent training. Bachelors Degree in business or related field preferred.
Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.
Experience Required: Minimum of 3 to 5 years' related experience in the financial services industry.
Skills/Abilities:
Good communication skills.
Professional appearance, dress and attitude.
Strong computer skills.
Good math skills.
Ability to use Microsoft Office software package.
Ability to operate related computer hardware and other business equipment including Teller Cash Recycler (TCR), adding machine, calculator, copy machine, and telephone.
Location: Onsite, no remote
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$40k-53k yearly est. 20h ago
Member Service Representative (Part-Time) - Mission Viejo
Navy Federal Credit Union 4.7
Service associate job in Mission Viejo, CA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 28201 Marguerite Prkwy Ste 14, MIssion Viejo, California 92692
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$34k-42k yearly est. 3d ago
Community Service Specialist (Community Service Specialist I), Parking Administration
California State University System 4.2
Service associate job in San Bernardino, CA
our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit *********************************************************
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at *******************************************************
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: *******************************
Advertised: Dec 18 2025 Pacific Standard Time
Applications close:
$61k-85k yearly est. 32d ago
CSR/Associate Broker
South Bay Search 4.0
Service associate job in Irvine, CA
Job Description
Entry-Level Associate Broker/CSR - Irvine, CA (In-Office)
No Prior Insurance Experience Needed
An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space.
What You'll Do:
Support senior and inside brokers with day-to-day servicing tasks
Handle policy issuance, processing, and documentation
Learn how to build submissions and market accounts to carriers over time
Gain exposure to a wide variety of E&S accounts and client types
What We're Looking For:
No prior insurance experience required - open to motivated entry-level candidates
Backgrounds in sales, customer service, or office administration are a plus
Must be ambitious, detail-oriented, and eager to learn
Strong communicator who thrives in a collaborative, in-office environment
Compensation:
Base: Competitive Salary
Bonus potential after initial ramp-up period
Opportunity for long-term career growth within a fast-paced brokerage team
Location:
100% in-office - Irvine, CA
Ideal for someone who values team culture, energy, and hands-on learning
If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
$43k-59k yearly est. 28d ago
Service drive sales / Data mining sales associate
Toyota of Hemet 4.3
Service associate job in Hemet, CA
Job DescriptionDescription:
We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels.
Key Responsibilities:
Prospect, communicate with, and follow up on 100-200 customer leads per day via email, text, and phone.
Engage 100+ daily service drive guests in the service drive and service lounge.
Identify upgrade, trade-in, and purchase opportunities through service interactions.
Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities.
Perform quick and accurate trade appraisals using vAuto or similar appraisal tools.
Maintain accurate notes, follow-up schedules, and customer profiles in the CRM.
Work closely with sales managers and the service department to maximize conversions.
Meet or exceed daily, weekly, and monthly activity and opportunity goals.
Requirements:
Prior automotive sales, BDC, or service drive experience preferred.
Proven ability to manage high-volume prospecting (100-200 contacts per day).
Comfortable greeting and engaging large numbers of daily service guests.
Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.).
Experience with vehicle appraisal tools such as vAuto.
Strong verbal, written, and interpersonal communication skills.
High energy, enthusiastic personality, and customer-focused mindset.
Strong time management, organization, and follow-through abilities.
Ability to multitask and perform effectively in a fast-paced environment.
Self-motivated with a desire to achieve and exceed goals.
$43k-98k yearly est. 25d ago
Immigration Services Officer
Department of Homeland Security 4.5
Service associate job in Santa Ana, CA
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$80k-121k yearly est. 5d ago
Service Consultant
Hyundai Motor America 4.5
Service associate job in Irvine, CA
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $80,000.00 Yearly
Salary is negotiable.
Zip Code: 92618
$40k-80k yearly 60d+ ago
PTA - Redlands Healthcare Center
PACS
Service associate job in Redlands, CA
Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family.
Join our team today!
We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you!
We offer the following to our Physical Therapy Assistants:
* $33 + per hour/ DOE
* Flexible scheduling
* Professional Development Opportunities
Job Requirements:
* Current, unencumbered certification to practice in CA and/or national certification
* Physical Therapy Assistant Degree
* LTC/Rehab experience is preferred
$33 hourly Auto-Apply 60d+ ago
Developer Services Specialist
Firstservice Corporation 3.9
Service associate job in Irvine, CA
The Developer Services Department is a specialized, customer facing department that handles all developer related association matters for new developments, including new community phasing, processing initial sales, budget updates and implementation, billing unsold lots, and reviewing bond status. The Developer Services Specialist leads the Developer Services Coordinator and is the point of contact for all internal and external clients of assigned associations, and liaison for all escrow related matters.
Ideal Candidate MUST have: strong Excel skills, problem solving skills, strong communication skills, and preferably builder/HOA/Escrow experience.
Compensation: $26-31.25/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Job Responsibilities:
* Serve as initial point of contact for new developer clients, introducing builder to FirstService annexation and billing process
* Participate in new association launch meetings for new contracted developments
* Responsible for onboarding new developments and intake of new phases, including:
* Review of CC&Rs, public reports, address lists, developer agreements
* Create initial assessment registers and updates register for new phase units
* Preparation of blanket demands for escrow
* Phase writeup process
* New phase upload to customer portal, Connect
* Obtain and implement new DRE phasing budget
* Field issues / inquiries from builder clients and manage through to resolution
* Monthly billing to various builders, including generation of invoice, payment application, managing builder delinquencies.
* Implement new phase annexation by obtaining appropriate Department of Real Estate documents/filings and making necessary system updates.
* Process first-time closing between builder and homeowner, including move-out of builder and move-in of new owner; update all office and accounting systems.
* Monthly billing to builders; generate invoice; post payment; report builder delinquencies.
* Facilitate assessment bond release process for Developer, Community Manager, and HOA Board of Directors
* Implement unit changes in CARIA and phase setup chargebacks for corporate billing to HOA
* Create and retain electronic images of all invoicing, closing, and annexation/phasing documents.
* Remote deposit processing via check scanner
* Preparation of manual deposits where applicable
* Process on-line electronic deposit checks for clients and monitor the destruction of checks on a monthly basis.
* Pick-up of all checks/mail from deposit drop sites and office mailboxes.
* Sort and distribute mail to appropriate parties for processing.
* Opening of mail and batching checks in preparation for deposit.
* Ensure compliance with data privacy and secure handling of sensitive documents.
* Deliver professional and courteous customer service to external and internal clients.
* Prepare special billings and reconciliations as requested.
* Produce title searches as required
* Other duties as assigned.
Skills & Qualifications:
* Strong accounting skills particularly accounts receivable.
* Intermediate to Advanced proficiency in Excel.
* Knowledge of Microsoft Applications (Word and Outlook).
* Good written and verbal communication skills.
Aid in the training of Developer Services Coordinator(s)
* Follows quality system procedures.
* Excellent attendance and timely for work and meetings.
* Professionalism exhibited in dress and demeanor.
* Adherence to service principle.
* Use of forms and procedures established by the company.
* Write correspondence to the standards established by the company.
* Organization of workspace.
* Attendance at all mandatory company functions.
Education & Experience:
* High School degree preferred.
Physical Requirements and Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to lift 25 lbs.
* Must be able to sit for extended periods of time
* Must have finger dexterity for typing/using a keyboard
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients.
This is a full-time position with typical scheduled hours, Monday through Friday, 8:00 a.m. - 5:00 p.m in the office. May be required to work overtime as needed and approved by supervisor. Consistent and regular attendance required. Schedule is subject to change based on business needs.
Tools & Equipment Used:
General office equipment
What We Offer:
* Medical, dental, and vision plans (full time and part time 30+ hours)
* Part time 20+ hours qualify for dental and vision
* 401K match
* Time off including vacation, sick, and company paid holidays
* Pet insurance available
* Tuition reimbursement
* Legal services
* Free emotional wellbeing and daily life assistance support for all associates
* Domestic partner coverage
* Health savings account
* Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit ********************************
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$26-31.3 hourly 4d ago
Correctional Services Officer (Part-Time)
City of Santa Ana, Ca 4.7
Service associate job in Santa Ana, CA
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.
DEFINITION
Under general supervision of full-time staff, performs duties related to booking, monitoring and maintaining order among inmates in a direct supervision jail facility.
This part-time classification is distinguished by the need to exercise independent judgment and initiative in the performance of duties within specific areas of responsibility in a Type II jail facility that uses a "direct supervision" inmate management philosophy. Incumbents will work independently under the indirect supervision of designated full-time jail or police department personnel.
Note: CalPERS (CA PUBLIC EMPLOYEES' RETIREMENT SYSTEM) retired annuitants are not eligible for this position.
* Assists in monitoring the conduct of inmates in a variety of custodial situations within a jail facility.
* Performs inmate intake processes by searching, accepting property, checking criminal history records, booking, issuing clothing, fingerprinting and photographing inmates.
* Ensures that inmate property is recorded and safely secured.
* Escorts inmates to housing modules from attorney visits, medical visits, and inmates returning from court.
* Escorts and directs inmates to recreational, operational and rehabilitative activities; observes interaction and verbally or physically intervenes if necessary.
* Assists in ensuring that the facility is clean, well-maintained and secure.
* Monitors condition of jail facility, identifies hazards or maintenance issues and refers matters requiring attention to appropriate personnel.
* Receives, resolves or attempts to resolve complaints or requests from inmates; refers matters to supervisors.
* Completes appropriate records such as assignment logs, transfer and release paperwork, etc.
* Responds appropriately to inquiries regarding inmates.
* Receives and checks incoming and outgoing mail and correspondence.
* Observes and directs activities during inmate visits.
* Enforces jail rules and prepares written documentation concerning incidents or violations.
* Controls or assists in monitoring access to attorney rooms and visiting areas within the facility.
* Assists in processing inmates for court appearances as necessary.
* Operates department vehicle to pick up medications from local pharmacies, as needed.
* Operates manual and electronic jail security systems.
* Provides escort services for maintenance staff and other service providers within the jail facilities.
* Performs administrative tasks updating classification or housing information, serving subpoenas, processing paperwork and preparing memos and reports.
* Assists in ensuring that operations comport to applicable state and federal laws concerning the confinement and security of inmates as well as other administrative regulations, judicial rulings, and Police Department manuals, policies and regulations.
* Performs other related functions as assigned.
Sufficient training, education, and/or experience to demonstrate the skills and abilities listed below; successful completion of pre-employment process including comprehensive background investigation with no felony convictions; 18 years of age at the time of application.
Skill in: Exercising safe and effective communication skills; basic typing and computer use.
Ability to: Maintain security, control and custody of inmates; provide clear and direct instructions on rules, regulations and procedures; interact with people of varied social, economic and cultural backgrounds; develop and maintain accurate records and prepare thorough but concise reports: utilize various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks; make decisions on effective courses of action in emergency situations; establish and maintain effective working relationships with others; work effectively under minimal supervision.
NOTE: Must possess and maintain a valid California Class C driver's license as a condition of employment.
Tattoo Policy: Tattoos shall not be visible while employees are on-duty. If you have any visible tattoos on or behind the ear, on the hands or fingers, on the neck or head that cannot be covered by a standard collared uniform shirt, you do not meet our tattoo policy and you will not be able to continue in the selection process. If you have any questions regarding the tattoo policy, please contact Background Unit Supervisor, Sergeant Daniel Baek via e-mail *******************
Candidates will be required to attend and successfully complete an eight-week correctional officer training academy. Attendance dates are to be determined.All applicants are required to complete and submit a City application form and answer the supplemental questionnaire online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
Applications, as well as responses to the supplemental questionnaire, will be reviewed by the Human Resources Department and Police Department. A Personal History Statement and Background Investigative Questionnaire, completed by candidates prior to the end of the selection process, will also be reviewed by the Police Department. Applicants that possess the most recent and pertinent qualifications will be invited to continue in the selection process, which includes (may be administered/scored in a different order than what is listed below):
1. REACT Test: (50%) includes multiple-choice video simulations and computer administered test in which candidates must complete the following four components: a video-based human relations test, a reading test, a math test and a report writing test. Testing takes approximately 2 hours. The examination is administered by the National Testing Network. PLEASE DO NOT TAKE THE REACT EXAM UNTIL YOU RECEIVE AN E-MAIL STATING THAT YOU MEET THE MINIMUM QUALIFICATIONS. Candidates need a score of 75% or higher on the Video Section, 70% or higher on the Count Section, and 80% or higher on the Reading Section to pass this examination.
The following three selection components (#2 Physical Agility Examination, #3 Oral Interview Examination and #4 Background Review) are all consolidated inone full day of testing.
2. PHYSICAL AGILITY EXAMINATION:(Qualifying) will evaluate each applicant's physical strength, agility and endurance in the following timed components:
* 1.5 MILE RUN : The 1.5 mile run must be completed within 14 minutes to pass the City of Santa Ana physical agility test.
* 50 YARD SPRINT: Sprint on a straight track within 30 seconds.
* OBSTACLE COURSE: Complete the following: Start 15 yards back from the beginning of flight of stairs or bleacher steps, walk or jog the 15 yards, climb up 10 steps, return down the stairs and jog or run back to the original starting point within 30 seconds.
* BODY DRAG: Lift and drag 165-pound lifelike dummy 20 feet within 20 seconds.
Each of the above events are timed. Candidates must successfully complete all four events to pass the physical agility test.
Tentative 2026 CO PAT Dates: 02/19/26, 03/12/26, 04/23/26, 05/21/26, 06/25/26, 07/23/26, 08/27/26, 09/24/26, 10/22/26, 11/19/26, 12/17/26
3. ORAL INTERVIEW EXAMINATION: (50%) will evaluate experience, training and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination.
4. BACKGROUND REVIEW: (Qualifying) prepare personal statement, receive background packet and meet with background investigator.
5. BACKGROUND INVESTIGATION AND MANAGEMENT ORAL INTERVIEW:(Qualifying) candidates will be investigated regarding employment, neighborhood conduct, references, financial stability, criminal history, driving history, educational history, and other related factors. Management will evaluate each candidate's experience, training and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination.
6. POLYGRAPH EXAMINATION:(Qualifying) candidates will take a polygraph examination designed to determine the truthfulness of the candidate's responses about his/her qualifications and suitability as a Correctional Officer.
7. PSYCHOLOGICAL EVALUATION: (Qualifying) candidates will be interviewed by a licensed psychologist to assess the candidate's behavior and character to determine if an individual is at significant risk for employment problems as a Correctional Officer.
BILINGUAL ORAL FLUENCY EXAM:(If applicable) Applicants interested in receiving bilingual pay must be fluent in both English and any one of the following languages: Spanish, Chinese, Korean, Vietnamese, and other languages designated by the Orange County Registrar of Voters. Candidates do not need to pass this examination in order to continue in the selection process.
BILINGUAL ORAL FLUENCY EXAM: (If applicable) Applicants interested in receiving bilingual pay must be fluent in both English and any one of the following languages: Spanish, Chinese, Korean, Vietnamese, and other languages designated by the Orange County Registrar of Voters. Candidates do not need to pass this examination in order to continue in the selection process.
Applicants must pass every component of the selection process in order to be further considered.
NOTE: Prior to appointment, candidates will undergo a thorough backgrounds process, polygraph assessment, psychological suitability evaluation, and medical examination to determine minimum acceptable physical qualifications. Once appointed, candidates will be required to attend and successfully complete an eight-week, full-time Correctional Officer training academy within the one-year probationary period.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
$40k-52k yearly est. Easy Apply 19d ago
Data Entry/Customer Service Clerk
Remote Career 4.1
Service associate job in Irvine, CA
We are a Jewish synagogue looking for a skilled part-time Data
Entry/Customer Service clerk to provide bookkeeping/administrative
support.
Duties include:
*Processing & monitoring incoming payments, preparing monthly billing statements and following up on overdue payments.
*Prepare bank deposits.
*Reconcile accounts receivable to ensure all payments are accounted for and properly posted.
*Resolve member billing issues and work with those in need on payment plans.
*Work with outside bookkeeper to track invoices and pay bills.
*Other administrative tasks as required.
Requirements:
*Willing to learn a new software program.
*Data entry skills along with an aptitude for numbers.
*Proficiency in English and MS Office.
*Customer service orientation.
*High degree of accuracy and attention to detail.
Hours vary week to week but average between 10-15/week. Work must be performed onsite.
To apply please visit:
https://www.careers-page.com/o...
$24k-34k yearly est. 60d+ ago
Commercial Services Specialist II (Manheim)
Cox Enterprises 4.4
Service associate job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* Provide comprehensive support to numerous account holders.
* Proactively identifying enhancement opportunities.
* Running and analyzing reports for trends and compliance.
* This critical role, tailored to high-revenue locations, underscores the importance of accountability and excellence due to the significant financial implications of managing key, highly complex client accounts.
* Offer comprehensive, direct support and communication to numerous account holders, understanding their requirements and challenges while communicating potential issues.
* In coordination with national account representative, follow account-specific procedures to prepare and audit sale vehicle run process including run order, scheduling, providing notice to customer account, vehicle repairs, accurate charge posting (pre-sale and limited post-sale), reporting, invoicing, etc.
* Accountable to monitor vehicle sales processes, communication with stakeholders and accuracy to ensure an overall positive client experience for the client.
* Develop positive relationships with clients, seeking to understand their vehicle requirements and helping them understand auction processes, vehicle availability and processes for sale, preparation, and delivery.
* Examine vehicles within the sales lineup, utilizing different programs to verify that inventory meets necessary specifications, identifying any missing vehicles, and collaborating with account representatives to ensure that vehicles are prepared for sale, complete with suitable imaging and announcements.
* Coordinate vehicle transportation, ensuring timely delivery and resolution of emerging issues.
* Review Condition Reports to capture required announcements (Structural, Flood, True Miles Unknown, AS IS - NAAA guidelines for miles and age), Branded Title, Manufacturer's Buyback, etc.
* Ensure file jackets for client audits include proper documentation and invoicing.
* Serve as a liaison between clients and all auction departments.
* Collaborates with Accounts Receivable department to post accurate charges; process and send invoices as needed; and actively pursue collections.
* Demonstrate effective prioritization skills by understanding the role of assigned tasks within the comprehensive lifecycle of auctioned cars.
* Demonstrate professionalism and sincere appreciation for the business relationships that have been established amongst the client and Manheim.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Commitment to providing excellent customer service required.
Who you are:
Minimum Requirements:
* High School Diploma/GED and 3 years' experience in a related field or 5 years' experience in a related field required.
* Prior clerical or administrative experience required.
* Proficiency in Microsoft Excel required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Safe drivers needed; valid driver's license required.
Preferred Requirements:
* 1 - 3 years of clerical or administrative experience in the automotive industry preferred.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$23.5-35.2 hourly Auto-Apply 60d+ ago
Reservationist
Transdevna
Service associate job in Irvine, CA
Transdev in Irvine, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum$18.13/hr - $18.67/hr
Benefits include:
+ An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan
+ Paid holidays, vacation, and sick time
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual.
+ Resolve service-related complaints.
+ Documents trip authorization according to procedures.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ Reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Exercise professional telephone etiquette.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *******************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
California applicants:PleaseClickHerefor CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 7037
Pay Group: 2V9
Cost Center: 55373
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
How much does a service associate earn in Highland, CA?
The average service associate in Highland, CA earns between $30,000 and $77,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Highland, CA
$48,000
What are the biggest employers of Service Associates in Highland, CA?
The biggest employers of Service Associates in Highland, CA are: