Customer Service Representative
Service Associate Job 47 miles from Huntington
Role: Customer Service Representative
Key Skills: Customer Service, customer support, customer experience via phone.
Experience: 1+ years
Mode of Hire: Full Time
We at Coforge are hiring Customer Service Representative with the following skillset:
· Promoting and/saving products and services.
· Providing an excellent customer experience via phone.
· Negotiating and completing save/service order requests from customers.
· Working with customers patiently, tactfully, and efficiently.
· Accurately informing customers of various fees and adjustments.
· Providing options to the customer based on product and service needs.
· Active listening skills.
· Ability to follow tactical call flows to optimize the customer experience.
Call Center Customer Service Representative
Service Associate Job 43 miles from Huntington
Title: Call Center Customer Service Representative
The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.
ESSENTIAL FUNCTIONS
Duties include, but are not limited to:
Promoting and/saving products and services
Providing an excellent customer experience via phone
Negotiating and completing save/service order requests from customers.
Working with customers patiently, tactfully, and efficiently
Accurately informing customers of various fees and adjustments.
Providing options to the customer based on product and service needs.
Active listening skills
Ability to follow tactical call flows to optimize the customer experience.
MINIMUM REQUIREMENTS
· Outstanding Customer Service skills.
· Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.
· Basic math skills, data entry skills, and sales aptitude
· Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.
· Ability to multitask in a fast-paced environment.
PREFERENCES
Previous Customer Service experience in a high volume
2+ years of Call Center experience or equivalent required
1 yr contact center and 1 yr retention experience are preferred
High school diploma or the equivalent
Customer Service Associate
Service Associate Job In Huntington, WV
Customer:
Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes.
Key Duties and Responsibilities: Focus on providing a positive customer experience.
• Carry out daily duties that ensure the effective operation of a car wash facility in partnership with peers and site management.
• Greet customers with a warm smile, review and educate on services, and assist with payment.
• Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
• Direct the Driver into the entrance to the car wash or guides them onto tracks.
• Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
• Perform cleaning of the facility and ensure everything is kept in the appropriate place and organized.
• Assist customers in any area concerning the car wash process.
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
• Additional duties as assigned.
Job Qualifications:
Must be at least 18 years of age.
Essential Abilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoors in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skills Desirable:
• Previous car wash experience
Customer Service Associate
Service Associate Job In Huntington, WV
Job DescriptionCustomer Service Associate
Customer:
Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes.
Key Duties and Responsibilities: Focus on providing a positive customer experience.
• Carry out daily duties that ensure the effective operation of a car wash facility in partnership with peers and site management.
• Greet customers with a warm smile, review and educate on services, and assist with payment.
• Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
• Direct the Driver into the entrance to the car wash or guides them onto tracks.
• Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
• Perform cleaning of the facility and ensure everything is kept in the appropriate place and organized.
• Assist customers in any area concerning the car wash process.
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
• Additional duties as assigned.
Job Qualifications:
Must be at least 18 years of age.
Essential Abilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoors in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver’s license
• Excellent written and oral communication skills, as well as interpersonal skills Desirable:
• Previous car wash experience
Customer Service Agent, Cross Functional (Part-Time)
Service Associate Job In Huntington, WV
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.
Essential Duties:
Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Load and unload baggage and cargo
Operate motorized service vehicles and equipment
Guide and park aircraft
Perform cabin maintenance tasks
Work together as a team to provide excellent customer service and meet corporate objectives
Job Qualifications and Competencies:
Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Work Environment:
Use of computers, telephones, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$13.25/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.
Job Application Deadline:
December 6, 2024Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
Rehabilitation Services Associate
Service Associate Job 47 miles from Huntington
Nature of Work Special Hiring Rates: $26,416.00 - Division of Rehabilitation Services $43,655.6640 - Division of Rehabilitation Services, Disability Determination Section Under general supervision, at the full-performance level, these positions perform work providing programmatic assistance to staff, participants and other user entities of a component of a statewide program or major area specific to or characteristic of the Division of Rehabilitation Services. In the area of rehabilitation services delivery, function as a paraprofessional assisting rehabilitation counselors in a variety of casework duties and direct consumer services. In the area of disability determination, these positions function as paraprofessionals assisting adjudication staff in a variety of casework duties and various claimant services. These positions use independent judgment to assist with the development of casework throughout the entire process in order to relieve the Rehabilitation Counselor and help assure compliance with laws and regulations governing the program or major area. These positions assist in establishing and maintaining operational procedures and use independent judgment to determine approaches to operational problems. These positions exercise latitude in varying methods and procedures within the parameters of program guidelines. They may assign and review the work of clerical staff. This class may also be used as the entry level of the Rehabilitation Services Specialist series. Travel throughout assigned area is required. Perform related work as required.
Distinguishing Characteristics:
These positions are distinguished by the absence of complex analysis and interpretation. The duties include problems which are typically procedural or operational in nature and resolutions are derived from among more standard precedents. These positions typically perform clerical duties and work is done in conjunction with rehabilitation programs or services. For the Disability Determination Section (DDS), these positions provide assistance in preparing cases for adjudication but are not involved in the final disability determination.
Click The APPLY Link To Apply Online.
IMPORTANT:Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.
ATTENTION:Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified.If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter.Protecting your personal information is our highest priority. If your official transcript, training/licensure, or Veterans documentation contains your Social Security Number and/or birthdate, please redact that information before submitting it to the Division of Personnel.
Please attach documents to the online application before submitting it. Or, you may email it to: ************************ or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.
This announcement is for one or more specific vacancies and only applies to the location(s) indicated. Your application will remain active for this job for 180 days or until the job is filled. Application for this job does not automatically qualify you for other positions. Be sure to submit your application for each position of interest. To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete aJob Interest Cardfrom the slide-out menu located at the top left of our Job Opportunitiespage.
Examples of Work
* Greet consumers and explain services available; answer phone, resolve complaints and provide information.
* Develop new consumer referrals, explain the agency's program to prospective consumer and complete all aspects of the application process.
* Prepare casework in the diagnostic phase; initiate vocational diagnostic interviews; arrange preliminary diagnostic studies.
* Administer vocational tests.
* Assist with the development of Individual Employment Plans (IEP) for consumers.
* Maintain progress of the IEP and services through home visits and employer contacts.
* Coordinate service delivery with other partners within the One Stop Shop Workforce initiative.
* Assist with job placement.
* Make presentations and promote agency services to the community, physicians, schools and employers.
* Compose correspondence and prepare authorizations for service.
* Develop new or update existing forms, paper and/or electronic to facilitate operations.
* Set up and maintain paper and electronic files; input data into Electronic case Management (ECM) and fiscal systems (CAPS).
* Review forms for completeness and/or compliance.
* Compile information and prepare statistical and narrative reports; review data for inclusion in reports.
* Talk with state, federal and local program participants to explain procedural changes, clarifyguidelines and answer general questions.
* Monitor procedures for effectiveness and efficiency.
* Advise program participants and/or other staff on changes in operational and procedural policies, regulations and guidelines and answer questions regarding those changes.
* Develop initial, reconsideration, and Continuing Disability Review cases.
* Contact claimants and evidence sources to obtain impairment documentation; perform phone follow-ups, reminder calls, and phone case development.
* Communicate evidence sources to resolve case documentation conflicts.
* Review cases and perform necessary case actions; recommend case actions to Disability Evaluation Specialists - Presumptive Disabilities, Consultative Evaluations, etc.
* Receive, sort and distribute incoming and outgoing mail.
* Set up and maintain an electronic file to assist casework.
* May provide phone coverage for the specialist or cover caseload for short periods.Knowledge, Skills and Abilities
* Knowledge of or ability to learn rules, regulations, policies and procedures of the Division of Rehabilitation Services.
* Knowledge of or ability to learn federal and state regulations, laws and statutes governing program or area.
* Knowledge of the psychological and social problems of the disabled.
* Knowledge of general office procedures.
* Knowledge of medical and vocational documentation requirements.
* Knowledge of casework operating system.
* Knowledge of Listing of Impairments, vocational issues, and relevant Program Operations Manuals.
* Ability to collect and compile accurate information or evidence.
* Ability to use the ONET, Dictionary of Occupational Title resource tools, and Standard Occupational Titles (SOC).
* Ability to interact and develop resources at the community level.
* Ability to determine how changes affect the area of employment.
* Ability to perform basic arithmetic and clerical-related tasks.
* Ability to communicate effectively, both orally and in writing.
* Ability to understand and interpret medical, psychological, and vocational evidence.
* Ability to interact effectively with staff, consumers/claimants, and resources.
* Ability to operate and perform in an electronic case environment.
Minimum Qualifications
Training:High school diploma or the equivalent.
AND
Experience:Four (4) years of full-time or equivalent part-time experience in paraprofessional or clerical office support work that includes the application of state and federal laws and/or guidelines.
OR
Substitution:Successful completion of coursework from an accredited college or university may be substituted for the required experience at the rate of thirty (30) semester hours of training for every one (1) year of experience.
Special Requirement:A valid driver's license is required.
* The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.*
Rehabilitation Services Associate
Service Associate Job 47 miles from Huntington
Nature of Work
Special Hiring Rates:$26,416.00 - Division of Rehabilitation Services$43,655.6640 - Division of Rehabilitation Services, Disability Determination Section
Under general supervision, at the full-performance level, these positions perform work providing programmatic assistance to staff, participants and other user entities of a component of a statewide program or major area specific to or characteristic of the Division of Rehabilitation Services. In the area of rehabilitation services delivery, function as a paraprofessional assisting rehabilitation counselors in a variety of casework duties and direct consumer services. In the area of disability determination, these positions function as paraprofessionals assisting adjudication staff in a variety of casework duties and various claimant services. These positions use independent judgment to assist with the development of casework throughout the entire process in order to relieve the Rehabilitation Counselor and help assure compliance with laws and regulations governing the program or major area. These positions assist in establishing and maintaining operational procedures and use independent judgment to determine approaches to operational problems. These positions exercise latitude in varying methods and procedures within the parameters of program guidelines. They may assign and review the work of clerical staff. This class may also be used as the entry level of the Rehabilitation Services Specialist series. Travel throughout assigned area is required. Perform related work as required.
Distinguishing Characteristics:
These positions are distinguished by the absence of complex analysis and interpretation. The duties include problems which are typically procedural or operational in nature and resolutions are derived from among more standard precedents. These positions typically perform clerical duties and work is done in conjunction with rehabilitation programs or services. For the Disability Determination Section (DDS), these positions provide assistance in preparing cases for adjudication but are not involved in the final disability determination.
Click The APPLY Link To Apply Online.
IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.
ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified. If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter. Protecting your personal information is our highest priority. If your official transcript, training/licensure, or Veterans documentation contains your Social Security Number and/or birthdate, please redact that information before submitting it to the Division of Personnel.
Please attach documents to the online application before submitting it. Or, you may email it to: ************************ or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.
This announcement is for one or more specific vacancies and only applies to the location(s) indicated. Your application will remain active for this job for 180 days or until the job is filled. Application for this job does not automatically qualify you for other positions. Be sure to submit your application for each position of interest. To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete a Job Interest Card from the slide-out menu located at the top left of our Job Opportunities page.
Examples of Work
Greet consumers and explain services available; answer phone, resolve complaints and provide information.
Develop new consumer referrals, explain the agency's program to prospective consumer and complete all aspects of the application process.
Prepare casework in the diagnostic phase; initiate vocational diagnostic interviews; arrange preliminary diagnostic studies.
Administer vocational tests.
Assist with the development of Individual Employment Plans (IEP) for consumers.
Maintain progress of the IEP and services through home visits and employer contacts.
Coordinate service delivery with other partners within the One Stop Shop Workforce initiative.
Assist with job placement.
Make presentations and promote agency services to the community, physicians, schools and employers.
Compose correspondence and prepare authorizations for service.
Develop new or update existing forms, paper and/or electronic to facilitate operations.
Set up and maintain paper and electronic files; input data into Electronic case Management (ECM) and fiscal systems (CAPS).
Review forms for completeness and/or compliance.
Compile information and prepare statistical and narrative reports; review data for inclusion in reports.
Talk with state, federal and local program participants to explain procedural changes, clarify guidelines and answer general questions.
Monitor procedures for effectiveness and efficiency.
Advise program participants and/or other staff on changes in operational and procedural policies, regulations and guidelines and answer questions regarding those changes.
Develop initial, reconsideration, and Continuing Disability Review cases.
Contact claimants and evidence sources to obtain impairment documentation; perform phone follow-ups, reminder calls, and phone case development.
Communicate evidence sources to resolve case documentation conflicts.
Review cases and perform necessary case actions; recommend case actions to Disability Evaluation Specialists - Presumptive Disabilities, Consultative Evaluations, etc.
Receive, sort and distribute incoming and outgoing mail.
Set up and maintain an electronic file to assist casework.
May provide phone coverage for the specialist or cover caseload for short periods.Knowledge, Skills and Abilities
Knowledge of or ability to learn rules, regulations, policies and procedures of the Division of Rehabilitation Services.
Knowledge of or ability to learn federal and state regulations, laws and statutes governing program or area.
Knowledge of the psychological and social problems of the disabled.
Knowledge of general office procedures.
Knowledge of medical and vocational documentation requirements.
Knowledge of casework operating system.
Knowledge of Listing of Impairments, vocational issues, and relevant Program Operations Manuals.
Ability to collect and compile accurate information or evidence.
Ability to use the ONET, Dictionary of Occupational Title resource tools, and Standard Occupational Titles (SOC).
Ability to interact and develop resources at the community level.
Ability to determine how changes affect the area of employment.
Ability to perform basic arithmetic and clerical-related tasks.
Ability to communicate effectively, both orally and in writing.
Ability to understand and interpret medical, psychological, and vocational evidence.
Full Time - Merchandising Service Associate - Day
Service Associate Job 5 miles from Huntington
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply! Find Your Home to More Possibilities.
Your Impact at Lowe's
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
* Keep your weekends free with a set weekday schedule. *
* Make your well-being a priority with multiple top-tier health insurance options.
* Explore educational opportunities with Lowe's tuition assistance program.
* Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
* Gain extra savings with a 10% Associate Discount.
* Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit ****************************************
* Live Nursery MST Associates may be required to work weekend shifts.
Your Day at Lowe's
As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access.
While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.
Key Responsibilities
* Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
* Verify buyback items and ensure they are pulled, prepped, and ready for shipping
* Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
* Confirm product pricing information is clearly visible and replace any missing price labels
* Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
* Repair/replace damaged or missing items, including signage, merchandise and displays.
* Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
* Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
* Complete other duties as assigned
Minimum Qualifications
* Read, write, and perform basic arithmetic (addition and subtraction)
* Ability to hear, listen, and to communicate verbally with others
* Utilize web-based computer programs to accomplish assigned tasks
* Ability to sit and stand for long periods of time
* Minimally lift 25lbs unassisted or over 25lbs with or without accommodation
Preferred Qualifications
* Lowe's sales floor experience
* Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
* Experience operating power equipment such as lifts, order pickers, and similar equipment
* Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Retirement Service Consultant
Service Associate Job 47 miles from Huntington
ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting.
**We are hiring entry level through senior level associates so all experience levels are encouraged to apply.**
**Essential Duties and Responsibilities:**
-Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
-The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
-Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings
-Consistently provide a high level of consultative proactive client service in a professional manner.
-Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues.
-Ensure inquires and issues are resolved and service levels are met.
-Provide thorough, high quality research, problem solving and issue resolution
-Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle.
-Participates in creating a strategy with Relationship manger to ensure client retention.
-Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy.
-Assist in the management of vendor relationships on behalf of clients and partner.
-Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager.
-Achieve individual and team goals for service levels, growth and retention for assigned book of business.
-Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk.
-Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients.
-Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience.
-Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients.
-Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.).
-Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients.
-Educate client regarding plan features, product capabilities or Ascensus functionality and process.
-Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process.
-Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise.
-Provide training to members of team as opportunities arise.
-Perform other duties and participate in or lead special projects as assigned.
**Minimum Requirements:**
· Bachelor's degree or equivalent work experience.
· Direct client experience and Retirement Services industry experience or thorough knowledge preferred
· Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred.
· Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base.
· Excellent presentation skills, business etiquette, client service skills and time management.
· Demonstrated professionalism in all aspects of the role.
· Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation.
· Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred.
· Excellent analytical and problem resolution skills.
· Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype).
· Ability to work in a team environment to ensure common goal of providing exceptional client service.
· Ability to work well under pressure with multiple priorities and deadlines in a demanding environment.
· Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company.
· Ability to work extended hours to meet business needs as required.
· Quality focus with attention to detail.
· Handle other essential tasks as assigned.
The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._
_Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
Service Advisor
Service Associate Job In Huntington, WV
Job Description
Service Advisor
Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members.
Our Harley-Davidson dealership is now accepting applications for full-time self-motivated Service Advisors who possess a customer-focused attitude.
An Equal Opportunity Employer
Benefits:
401K
Paid Vacation & Holidays
Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
Health Flexible Spending Account
Company Discounts
Opportunities for growth and professional development
Position Summary: Service Advisor
Become skilled at assessing Harley-Davidson© motorcycles for repair, customization, performance and maintenance, etc.
Estimate costs and completion times of service work, and clearly communicate them to the customer, notifying the customers of any changes, delays, or additional work needed.
Open & close all customer paid, warranty, and internal repair orders.
Strategically assign jobs to technicians based on skill level and project schedule.
Review work-in-progress to ensure quality and timeliness.
Handle all scheduling of customer appointments and follow up calls.
Perform cashier functions, as needed.
Assist in maintaining a smooth-running efficient service department with a high degree of customer satisfaction.
Promote additional services by communication of service specials or additional work needed.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.
Qualifications and Job Requirements:
Knowledge of Harley-Davidson motorcycle servicing a major plus.
Technical repair education through Motorcycle Mechanics Institute or UTI also a major plus.
Exceptional customer service skills and attention to detail are a necessity.
Past experience as a Service Advisor or Service Consultant go to the top of the list
All statements made by applicants for employment du
ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.
Customer Service Representative - Huntington, WV
Service Associate Job In Huntington, WV
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative - Onsite
Service Associate Job In Huntington, WV
InteLogix is seeking an onsite Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.
Who we are:
At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.
What's the role about?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
What's in it for YOU?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Early access to earned wages via PayActiv
Access up to 50% of earned wages (capped at $500 per pay period)
Salary Range: Starts at $12.00 - Up to $15.00/hour pay is determined by scope of responsibility within the role, your experience, location and other job related factors
Responsibilities
Serve as the primary point of contact for customers via phone
Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions
Maintain a thorough understanding of products, services and policies to effectively assist customers
Accurately document customer interactions and transactions across all tools/platforms
Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
Strive to exceed customer satisfaction goals and performance metrics
Continuously seek opportunities to improve the customer experience and streamline processes
Stay updated on product knowledge and industry trends to better assist customers
Ability to work within the defined hours of operation with flexibility needed on weekends and holidays
Monday - Friday: 8:00 a.m. - 11:00 p.m.
Saturday: 3:30 p.m. - 11:00 p.m.
Qualifications
What We Look for in a Candidate:
Must be 18 years of age or older
High School Diploma or equivalent
Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions and constant sedentary work
Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Superb attendance, so you can be there when our customers need us
All job offers are contingent upon:
Completion of drug screen
Completion of background check
Required to register fingerprints (if applicable)
Emergency Service Specialist
Service Associate Job 35 miles from Huntington
Emergency Services Specialist Position Status: Full Time Department: Crisis Center The Emergency Services Specialist is responsible for assisting with the management of the facility and providing supervision of day to day client activities. The ESS I will also provide and document treatment services according to the treatment plan provided.
ESSENTIAL FUNCTIONS
Essential functions are duties, which are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation.
* Gathers information on individual and identifies client's strengths, weaknesses, needs and problems and reports to the Coordinator or Director in order to assist in treatment planning.
* May conducts individual counseling and case management sessions with client on a one-to-one basis. Ensures individual treatment plan is appropriate to client needs and is being implemented properly.
* Assists with personal care services, including self-care, grooming, eating, bathing, budgeting, inter-personal relationships and self-administering medications.
* Conducts educational and group counseling services in an effort to improve coping skills and provide a forum in which to share and learn communication skills.
* Provides written documentation of client activity, and written updates in order to maintain compliance with requirement standards, provides documentation for billing of services. Initiates all correspondence and paperwork related to client service reports (i.e., letters, progress notes, etc.).
* Provides input to treatment team regarding the developments of treatment plans and client progress. Meets with Program Coordinator or Director for review, input and consultation into client plan.
SECONDARY FUNCTIONS
Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, secondary duties are to be performed for the efficiency of The Counseling Center, Inc.
* Performs any other duties assigned by the Program Coordinator/Director.
COMPETENCIES
* Demonstrated knowledge of alcoholism and chemical dependency.
* Ability in the area of effective communication, interpersonal skills.
* Ability to make decisions and to demonstrate sound judgment.
* Ability to effectively manage self and tasks for maximum efficiency.
* Ability to complete all required documentation in accordance with agency policy.
* Knowledge of federal and state laws, and public and private resources pertaining to counseling services.
MINIMUM QUALIFICATIONS, TRAINING AND EXPERIENCE
* Valid Motor Vehicle License and ability to maintain insurability preferred.
* High School Diploma or Equivalent
* Assistance with Self-Administering of Medication
* Maintains applicable agency training consisting of: Client Rights, Abuse and Neglect, Fire and Other Disaster Procedures, CPR/First Aid.
* Offers of employment are contingent on the successful completion of drug testing and background check. Our mission is to improve the lives of our clients and our community. We work to heal their mind and body, to inspire and to provide excellent service in alcohol and drug addiction treatment, primary healthcare, recovery support, case management, behavioral health and vocational development, and to be a resource to all members of the community for outreach, prevention, education and advocacy. Consistent with our mission, sustained sobriety is a minimum qualification for all positions.
Travel Reservationist
Service Associate Job 47 miles from Huntington
Career positions with advancement opportunity available in Charleston, WV and Morgantown, WV. National Travel provides a full 6 weeks paid training for those applicants hired. National Travel offers a competitive benefits package including paid vacation (up to 4 weeks), paid sick leave, paid Holidays, Health Insurance Benefits, 401K/Profit Sharing Plan, Fitness Center and Luxury Vacation Condo available.
Successful Candidate Qualifications/Expertise Required:
* Computer Expertise
* College Degree preferred/minimum of 2 years college
* Business Experience
* Ability to plan and execute details
* Positive and Friendly Customer Oriented attitude
* Excellent Communication Skills
* Bilingual Helpful
Veterinary Client Service Representative
Service Associate Job In Huntington, WV
Job DescriptionDescriptionJoin Our Team as a Veterinary Receptionist at West Hills Animal Hospital! Are you passionate about animals and thrive in a lively, caring environment? West Hills Animal Hospital is looking for a Full -Time Evening Receptionist to join our dedicated team!
Position Overview:
As the welcoming face of our clinic, you’ll greet clients, answer phones, check clients in and out, and schedule appointments—all while maintaining a warm, friendly atmosphere for both pets and their owners. We're committed to providing exceptional care, and you’ll play a key role in ensuring each client and their furry friend has a positive experience from the moment they step through our doors.
What We’re Looking For:
A love for animals and a dedication to customer service.
Excellent communication skills and a friendly demeanor.
Ability to handle a fast-paced environment with a positive attitude.
Open Shifts: We are currently hiring for the following shifts:
Sunday, Monday, Tuesday, and Wednesday
3:00 PM - 11:30 PM
Some of the responsibilities you will own in this role:
Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient’s immunizations and tests
Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
A genuine passion for animals and their well-being.
Strong communication and interpersonal skills.
Ability to multitask and thrive in a fast-paced environment.
Proficiency with computers
A positive attitude and team-oriented mindset.
Benefits
Paid time off
Health insurance
Dental Insurance
Vision insurance
Employee discounts
Flexible schedules
401K with company match
Training and Career development
Commercial Services Officer
Service Associate Job 47 miles from Huntington
Information** information for this posting is listed below. Please find the application instructions in the "Requirements" section. Commercial Services Officer The Commercial Services Officer promotes, solicits, and provides treasury management products and services to commercial and small business customers and prospective clients. Is responsible for growing business with existing customers and prospects directly via external sales and marketing efforts in order to achieve annual sales and scorecard objectives. Position: Commercial Services Officer Organization: United Bank Location: Charleston, WV
United States Salary: Posting Start Date: 11/6/2024 Date Posted: 11/6/2024 Requirements **RESPONSIBILITIES:** • Outreach to existing and prospective commercial customers to develop new business, expand existing relationships, maintain positive customer relations, and ensure proper servicing of accounts • Build, develop, and maintain profitable deposit relationships with new and existing customers which includes consulting at customer place of business in order to understand their business practices and discuss their goals and objectives related to banking, cash flow, and treasury services • Identify treasury management product and service needs, develop and propose solutions to commercial customers that best meet their needs, and facilitate on-boarding and implementation • Work closely with commercial and branch staff building awareness of United Bank Treasury and Purchasing Card capabilities • Conduct training for customers utilizing internet banking and related modules, including on-site installation of remote deposit, as needed • Interface with all lines of business, in order to grow both non-interest income and core deposits from both existing and prospective commercial customers. • Sales effort includes developing and executing an effective sales strategy, implementing a formalized calling plan, generating leads, and following up on referrals. • Analyze businesses' cash flow, deposit relationships and treasury needs to develop a custom treasury management services proposal for the customer/prospect and will regularly meet with businesses for consultation and presentation of proposals. • Maintain a high level of product knowledge and procedural expertise of Treasury Management's product line • Represent the bank and actively participate in various civic and community events that offer networking and promotional opportunities. • Cross-sell other bank products and services and capitalize on opportunities to expand business, referring clients to other areas of the bank for additional needs where appropriate. • Respond to banking services Requests for Proposal (RFPs) • Based on branch location within a market, may be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures. • Based on branch location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required **Qualifications** • High School diploma required; Bachelor's degree highly desired • Minimum of five (5) years of working banking experience required, preferably in a related Treasury Management and/or customer contact area highly desired • Customer contact skills are essential • Proficiency in Microsoft Office Products required • Strong verbal and written communication skills • Excellent presentation and problem solving • Demonstrated excellent listening skills • Ability to work independently and in a team environment • Ability to travel up to 50% within assigned region/state. • Ability to possess a NMLS license or obtain NMLS license within a reasonable timeframe if position requires • Ability to complete ongoing NMLS training and ensure SAFE Act compliance as required **KEY COMPETENCIES:** • Business Development • Relationship Management • Professionalism • Interpersonal and customer contact skills • Must be a self-starter • Problem solving skills **Essential Functions:** • Ability to travel regularly within an assigned market area • Sitting and standing for extended period of times as required to • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components. • Ability to converse and exchange information with all levels of staff within organization. • Ability to observe, perceive, identify, and translate data • Ability to travel via air, rail, automobile and/or bus. **Company Profile** At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
Status: This listing expires on: 11/6/2025 Organization Information **Name:**
United Bank
**Address:**
Charleston, WV
United States **Email:**
**Phone:**
**Fax:**
**Contact:**
Service Writer
Service Associate Job 9 miles from Huntington
**Mark Porter Auto Group** **Service Writer** Be a part of the Mark Porter Auto Group, a well-established name in the automotive industry with a legacy of exceptional service and customer satisfaction. Located in the heart of Ashland, Kentucky, our team is dedicated to providing top-notch vehicle service and maintenance to our valued customers.
If you are passionate about cars, customer service, and working in a fast-paced environment, this role as a Service Writer at Mark Porter Auto Group is perfect for you. You will be the friendly face that greets customers, schedules service appointments, and ensures a seamless experience from start to finish.
Come join us to be a part of a team that values integrity, teamwork, and a commitment to excellence. Apply now and let's drive success together!
**Benefits**
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Retirement Plan
**Requirements**
Experience: Previous experience in a customer service or automotive service-related role is preferred.
Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and service technicians.
Attention to Detail: Strong attention to detail to accurately assess vehicle service needs and provide precise estimates.
Problem-Solving Skills: Ability to identify issues, find solutions, and ensure customer satisfaction throughout the service process.
Team Player: Collaborative attitude to work efficiently with service technicians and other team members.
Reliability: Demonstrate consistent attendance, punctuality, and a strong work ethic in a fast-paced dealership environment.
**Responsibilities**
Customer Interaction: Communicate with customers to understand and document vehicle issues accurately. Service Coordination: Schedule appointments, provide cost estimates, and ensure timely completion of service.
Remote Type: No Job Type: Full-Time Job Category: Sales Company Location: 1800 Greenup Ave Ashland, KY 41101 Job Ad Location: Ashland, KY 41101, US
Financial Services Representative - State Farm Agent Team Member
Service Associate Job 24 miles from Huntington
Job DescriptionBenefits:
Group Life insurance
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
ROLE DESCRIPTION:
As a financial service specialist with Michelle Wilhoit Insurance, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Provide clients with financial planning and investment advice.
Assist clients with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Strong analytical and communication skills.
FINRA Series 6, 63 and 65 licenses required.
Life & Health Insurance licenses required.
Hospitality Associate
Service Associate Job In Huntington, WV
Cabell Huntington Hospital is seeking a part-time Hospitality Associate to work with our Food Service Department. Under the supervision of the Food Service Supervisor, the Hospitality Associate performs a variety of patient food service and dish room duties as well as customer related functions including but not limited to cleaning, washing dishes, serving food, maintaining the cafeteria environment and bussing tables.
Candidates must be able to follow written and oral directions.
Customer Service Associate
Service Associate Job In Huntington, WV
Job Description
Customer:
Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes.
Key Duties and Responsibilities: Focus on providing a positive customer experience.
• Carry out daily duties that ensure the effective operation of a car wash facility in partnership with peers and site management.
• Greet customers with a warm smile, review and educate on services, and assist with payment.
• Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
• Direct the Driver into the entrance to the car wash or guides them onto tracks.
• Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
• Perform cleaning of the facility and ensure everything is kept in the appropriate place and organized.
• Assist customers in any area concerning the car wash process.
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
• Additional duties as assigned.
Job Qualifications:
Must be at least 18 years of age.
Essential Abilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoors in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver’s license
• Excellent written and oral communication skills, as well as interpersonal skills Desirable:
• Previous car wash experience