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Service associate jobs in Idaho - 839 jobs

  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Service associate job in Meridian, ID

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Relief CSR m CSR, Driver, Customer Service, Manufacturing
    $30k-36k yearly est. 8d ago
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  • Commercial Client Service Associate I-III

    Washington Trust Bank 4.7company rating

    Service associate job in Lewiston, ID

    As a Commercial Client Service Associate you will interact, support and build relationships with a variety of internal and external clients. This is the perfect opportunity to become acquainted with our Commercial Banking products and services. A drive to succeed, desire to learn new skills, an affinity for numbers and a passion for providing excellent customer service are keys to success. Essential Functions: Solve problems in a timely and accurate manner, handling urgent and confidential matters in a mature, professional manner to ensure continued goodwill. Provide RMs and ARMs with prompt, timely and accurate information as needed to support client relationships and the overall goals of the department and bank. May personally meet and may make joint calls with officers to build a link with clients. Help maintain strong customer relations on a continuing basis. As needed, provide information on all bank services, providing seamless referrals, service and follow-through to clients. Maintain orderly, thorough, and accurate information files on current and potential customers. Provide officers phone support by accepting and giving out pertinent information, finalizing calls, where appropriate. Maintain activity/tracking files for each officer to ensure proper receipt of information required to maintain portfolios in a current status. (Items may include financial statements, borrowing base reports, deeds, etc.) Assist in planning outside calls by preparing a letter to prospect, ordering pertinent background financial information, scheduling meetings, etc. Organize and prioritize daily workflow in order of importance. Work within generally established guidelines known as "Best Practices" which defines the most efficient way to conduct specific processes. May make overdraft, service charge waivers, or other assigned decisions on client accounts in officers' absence. Act as liaison between assigned business unit and other product areas of the bank. As applicable, prepare requests for new and renewal note and documentation packages as directed by officers, following through to closing until file is complete. May assist with or perform rudimentary financial analysis as directed by officer or senior support personnel. Work with accounting and other administrative computer systems for research, report generation and check generation. May prepare inventory and/or disposition schedules of trust and estate property; reviews daily transaction sheets and makes adjustments when necessary. May be responsible for quarterly construction loan reports, loan fee reports, commercial loan/residential real estate loan documents, appraisal ordering, timely collection of fees, and tracking past due property taxes. Initial contact with clients required. May also close new or renewed loans, occasionally at the client's place of business. Prepare applicable portions of Credit Authorizations on current clients for lending relationships. Provide transcription of comments, letters, memos, waivers and Credit Authorizations Qualifications: Accurate keyboarding skills and extensive knowledge of business software programs, including word processing (Microsoft Word), spreadsheet (MS Excel) and database (Access) applications. Effective time management and ability to prioritize workflow. Strong interpersonal skills to work collaboratively with diverse groups of people and in a team environment. Knowledge of bank products and services Knowledge of business unit's functional areas, such as documentation and processing requirements within Trust administration, corporate lending, commercial/residential real estate lending, or private banking. Specific knowledge of various documentation (Deeds of Trust, Mortgages, Notes, Guarantees, etc) may also be required. Compensation: Commercial Client Service Associate I: $20.67 to $31.03 per hour Commercial Client Service Associate II: $22.50 to $33.76 per hour Commercial Client Service Associate III: $26.63 to $39.94 per hour The compensation range represents the low and high end of the base compensation range for this position located in Lewiston, ID. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $26.6-39.9 hourly 3d ago
  • Commercial Lines Customer Service Representative

    Brown & Brown 4.6company rating

    Service associate job in Meridian, ID

    Brown & Brown is seeking a Commercial Lines Customer Service Representative to join our growing team in Meridian, ID! The Commercial Lines Customer Service Representative is responsible for servicing Agency Bill and Direct Bill accounts, including invoicing, policy changes, coverage comparisons, and compliance documentation. This role supports client retention and growth through strong relationship management, identifying coverage gaps for upsell/cross-sell opportunities, and overseeing administrative tasks such as certificates, auto ID cards, and policy processing. How You Will Contribute: Provide service to existing clients via inbound calls, emails, and daily tasks Make outbound phone calls to provide customer service Quote and Bind insurance with various carriers for existing clients Respond to requests for certificates of insurance or auto ID cards Maintain a concern for timeliness and completeness on all service requests Utilize an electronic filing manager to maintain documentation and compliance Notate and file documents in our agency management system Licenses and Certifications: P&C Licensed in Idaho Skills & Experience to Be Successful: High school diploma or equivalent required Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.) Strong oral and written communication skills Strong typing skills Exceptional customer service and interpersonal skills Demonstrated critical thinking and problem-solving skills 3+ years of Commercial Insurance experience P&C license required or able to obtain within 90 days of hire AMS360 experience Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, โ€œThe Power to Be Yourselfโ€.
    $28k-33k yearly est. 2d ago
  • Hospitality Services Associate

    Kootenai Health 4.8company rating

    Service associate job in Idaho

    Schedule Hours: 5am-1:30pm or 11:45am-8:15pm Our Hospitality Associates work directly with Cooks and other Hospitality Services team members to provide the best possible experience for patients and families being cared for in the hospital. Hospitality Associates demonstrate excellent customer service skills, strong communication ability, creative problem solving and high standards for quality and cleanliness. All of our Associates are service focused team players who come to work with a positive attitude every day. Responsibilities: * Demonstrates a strong sense of urgency, excellent work ethic and an exceptionally positive attitude * Follows clinical standards designated for individual patient orders * Ensures correct and prompt delivery of food with exceptional customer service * Work with Clinical Staff to ensure timely and accurate delivery of patient meals * Maintains strict sanitation standards, monitors hot and cold food temperatures * Works as part of a team and independently at times * Performs other related duties as assigned * Familiar with standard concepts, practices, and procedures within the field * Regular and predictable attendance is an essential job function * Competent to meet age specific needs of the unit assigned * Requirements and Minimum Qualifications: * High School diploma or equivalent preferred * Has current Idaho Food Handler's card or must obtain within 90 days of hire * One year of experience working in food service preferred * One year of customer service experience preferred * Ability to work and problem solve in a fast paced environment * Working Conditions: * Must be able to lift or move up to 25 lbs * Must be able to maintain a standing and/or sitting position * Typical equipment used in a clinical job * Must be able to stoop, crouch or bend * About Kootenai Health: Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: * Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. * Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it * Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. * Competitive salaries with night, weekend, and PRN shift differentials * An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching * Employees receive discounts at The Wellness Bar, PEAK Fitness, and more * Robust and interactive employee referral program * And much more * Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Please contact the HR Front Desk at ************ or email [email protected] with any questions. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
    $25k-29k yearly est. 13d ago
  • Customer Service Associate

    Rocket Express 4.1company rating

    Service associate job in Boise, ID

    Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 12345 W. Fairview Ave., Boise, ID, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $16 / hour + Commission Pay! Rewards for YOU: Competitive Hourly Pay Incentive/Commission Pay DailyPay. Get paid daily! Flexible Scheduling; Morning & Evening Shifts Available Tuition Reimbursement Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities Welcome and engage with customers in a warm, friendly manner Engage customers while selling and promoting our Unlimited Wash Club Safely and efficiently load every vehicle with clear hand signals and a smile Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests Maintain all aspects of the site to ensure it runs beautifully Required Skills 18 years of age or older Positive attitude Ability to work flexible hours including weekends and holidays
    $16 hourly 2d ago
  • Sales & Service Consultant, Boise ID

    A1 Garage Door Service

    Service associate job in Boise, ID

    A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different ๐Ÿ’ฐ Uncapped commissions: First-year earnings typically $90K-$150K+. ๐Ÿ† Your performance drives your paycheck-top performers routinely hit six figures. ๐Ÿš Company vehicle (wrapped) + gas card-your mobile office. ๐Ÿงฐ All tools provided. ๐Ÿฅ Medical, dental, vision & 401k. ๐Ÿ– Paid time off + weekly pay. ๐ŸŽ“ 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). ๐ŸŽ‰ One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit Ifโ€ฆ โŒ You want a M-F, 9-5 desk job. We operate 7 days a week. โŒYou're the pushy type. Our next customer may be your mom. โŒ You're uncomfortable interacting directly with customers. โŒ You dislike physical, hands-on work ๐Ÿš€ If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! Benefits and other cool stuff: ยท Medical, dental, vision, 401K ยท Paid Time Off ยท Weekly Pay ยท Internal Promotion opportunities ยท Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor (Part-Time)

    Cobblestone Auto Spa

    Service associate job in Boise, ID

    Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $16 hourly 3d ago
  • Customer Service & Escalations Expert

    Landlord Tech Inc. 4.0company rating

    Service associate job in Boise, ID

    Job DescriptionDescription: Downtown Boise | Full-Time | In-Office | $20/hr-$22/hr At OurPetPolicy, we provide property managers with a streamlined platform to track animals on the premises, maintain organized records, and ensure compliance with Fair Housing laws. A key part of our work is verifying reasonable accommodation requests for emotional support and service animals-protecting the rights of those with disabilities while preventing misuse of this benefit by people who do not qualify. This is not a typical customer service role. When it comes to emotional support and service animals, misconceptions are common. Your job is to provide clarity and guide applicants through the accommodation request process in line with state and federal guidelines. Strong de-escalation skills are essential when applicants are frustrated or confused about the requirements. You'll gain the knowledge and expertise essential for handling and communicating these sensitive and often complex topics. What You'll Do: Review and verify accommodation requests - Collect, review, and verify documentation with healthcare providers, and notify tenants when their documentation is not reliable. Stay organized and coordinate with precision - Collaborate with applicants and residents, property managers, and healthcare professionals to keep requests progressing smoothly. Communicate with clarity and composure - Whether de-escalating a tense call or answering a quick question, you'll listen actively and guide applicants toward solutions. Work efficiently with technology - Use a CRM (HubSpot) and our proprietary software to manage applications and track correspondence. Why Join OurPetPolicy? Great environment - Work in a beautiful downtown Boise office with floor-to-ceiling windows and views of the city and foothills. Business casual dress code. Supportive culture - We've built a fun, respectful, and collaborative environment in our Boise office. If you enjoy a light-hearted atmosphere and a team that values hard work, you'll fit right in. Career growth - Clear path to leadership within the customer experience team. Meaningful work - Protect fair housing rights while ensuring integrity in the accommodation process. Perks and Benefits: 21 days of Paid Time Off (PTO) annually. Paid holidays. Comprehensive benefits, including Medical, Dental, Vision, HSA/FSA, and Life Insurance. 401(k) plan with company match. MacBook workstation. Landlord Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Note: In accordance with federal law, all new hires must provide proof of identity and eligibility to work in the United States and complete the necessary employment verification process upon hire. Requirements: Who You Are: A strong communicator - Skilled at explaining complex policies with clarity and professionalism, while remaining empathetic and understanding. Experienced in high-pressure interactions - Background in customer service, collections, service industry, property management, or a similar field. Tech-savvy and detail-oriented - Comfortable learning new software and maintaining accuracy in documentation. Team-oriented - Thrive in a collaborative, upbeat office environment.
    $20 hourly 16d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service associate job in Boise, ID

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** โ–ช Bachelor's degree level preferred โ–ช 1+ years' experience exam publication, item bank management and/or database management. โ–ช Strong communication skills required. โ–ช Ability to approach problems with creative problem solving. โ–ช Proficiency with Microsoft Office applications. โ–ช Experience with Jira a plus. โ–ช Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 14d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service associate job in Boise, ID

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $25k-34k yearly est. 5d ago
  • Customer Service Advisor

    Copy & Print

    Service associate job in Hailey, ID

    Job Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. Compensation: $40,000 - $45,000 yearly Responsibilities: Communicate frequent customer suggestions to the team to troubleshoot Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction Regularly meet with sales lead to receive the newest service and product knowledge Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Maintain customer accounts and update with new account information as needed Customer Interaction: Serve as the first point of contact for customers, both in person and via phone, email, and chat. Build and maintain positive customer relationships. Order Processing: Accurately process customer orders, ensuring all specifications are met and deadlines are upheld. Product Knowledge: Develop a deep understanding of our signage products, materials, and services to assist customers in making informed decisions. Problem Solving: Resolve customer issues, complaints, and concerns in a professional and efficient manner, ensuring customer satisfaction. Team Collaboration: Work closely with our design and production teams to ensure orders are fulfilled according to customer expectations. Administrative Duties: Maintain accurate records of customer interactions, orders, and inquiries. Assist in various administrative tasks to support the sales and production process. Qualifications: Must possess exemplary interpersonal skills, communication skills, and active listening skills Strong knowledge of customer interface and interaction Must have graduated high school, received a G.E.D. or equivalent Excellent communication skills, both written and verbal. Strong interpersonal skills and a friendly, customer-centric approach. Detail-oriented with the ability to manage multiple tasks simultaneously. Proficiency in using computer software and customer service systems. Prior customer service or retail experience is preferred. Passion for design and signage is a bonus. About Company Our mission is to provide businesses with innovative and effective signage solutions that elevate their brand and visibility. We are dedicated to excellence in craftsmanship, customer service, and design, and ensure that every project we undertake meets the highest standards. As part of the team, you will design and produce eloquent signage and print materials to help shape the look and feel of the Wood River Valley. We are a small team dedicated to exceptional work while working in a fast-paced, fun, and effective environment.
    $40k-45k yearly 14d ago
  • Welcome Center Staff - Downtown Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Service associate job in Boise, ID

    Our Downtown YMCA is currently seeking Welcome Center Staff to join their team. This individual is responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. The Welcome Center is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Schedule: This is a part-time position averaging 8-12 hours weekly. Weekday, weeknights and/or weekend shifts will be required. Pay: $13.85-$17.31 depending on experience. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: All current YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $13.9-17.3 hourly 12d ago
  • Service Writer

    AGRI-Service, LLC 3.7company rating

    Service associate job in Marsing, ID

    Job Description SAFETY: Promote the Safety Culture of Agri-Service. Attend all safety training both in person and virtual. Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE) Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers. Maintains a clean office environment. Ensures Service vehicles/industrial vehicles/cranes are inspected as required. Ensures equipment under repair is in a zero-energy state after servicing (Lock out Tag Out). Handles chemicals in accordance with the Safety Data Sheet (SDS). Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards. Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed. Communicates with Safety Liaison to identify and address safety concerns. ESSENTIAL FUNCTIONS: Assist service department manager/foreman in maintaining an efficient department with a high degree of customer satisfaction. Open and close all customer paid and internal repair orders including proofreading with a high degree of accuracy. Open and assist with all phases of warranty work orders including proofreading with a high degree of accuracy. Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of warrantable materials. When necessary, estimate costs and completion times at point of sale and clearly communicate them to the customer. Review work in progress to ensure quality and timeliness. Become familiar and efficient with all phases of the computer system for the operation of the service department. Work with parts employees to secure parts for the technicians in the field. Help distribute work to the technicians and verify timecards. Greet customers immediately in a courteous and friendly manner. Manage telephone calls quickly and courteously. Occasionally reach out to customers by phone to see if they have service needs. As needed, assist with collection of payments. Notify customers of any changes, delays, or additional work needed. Manage customer complaints reasonably and with a positive attitude. Maintains good working relationships with staff and other departments. Works within and promotes corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge and use of Microsoft computer products or other comparable systems required. Proven skills in written and verbal communications, leadership and interpersonal relationship building. Proven customer service and conflict resolution skills. Organized with strong planning, time management and efficiency in work completion. Ability to set and manage priorities. Strong attention to detail and accuracy. Must be a self-starter and able to work without supervision. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Valid driver's license and acceptable driving record required. Must be able to communicate in English (speak, read, comprehend). Competent in using computer and programs such as Work, Excel, and Outlook. Prior administrative experience required. Knowledge of service work, dealership and/or agriculture desired but not required. PHYSICAL CHARACTERISTICS: Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting. Must be able to lift 50 lbs. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Pay scale: $16.00 to $27.00 Hourly Other Benefits: Med+ HSA >Den+ Vis > 401K >PTO > Holiday Pay > Life Insurance
    $16-27 hourly 12d ago
  • Business Service Officer

    15 Ms Investment Mgmt

    Service associate job in Boise, ID

    Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES: People Management and Communication Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures Lead, mentor, and supervise a team of Support and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs Manage and oversee Support Professionals coverage for Financial Advisors in the Branch Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion Operational Oversight Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies Facilitate and manage resolution of client inquiries/requests Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies Additional operational oversight may be required Administer other duties as delegates by the Complex Business Service Officer " EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Bachelor's degree required or equivalent education Previous industry experience Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) Other licenses as required for the role or by management Knowledge/Skills Effective written and verbal communication skills Strong attention to detail Ability to prioritize and resolve complex needs and escalate as necessary Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies Evidence of strong leadership and talent development capabilities Previous supervisory experience preferred Exceptional organizational and time management skills Exceptional conflict resolution skills Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex Knowledge of Firm's Risk & Compliance policies Ability to think strategically Reports to: Complex Business Service Officer Direct reports: Support Professionals WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $32k-52k yearly est. Auto-Apply 58d ago
  • Reservationist

    Cascade Raft and Kayak

    Service associate job in Horseshoe Bend, ID

    Since 1985, Cascade Raft & Kayak has offered the best of Idaho's whitewater rafting. Each summer we look for enthusiastic, hard-working individuals to contribute to our core belief of excellence. Ready to join our team? Gain experience in the outdoor recreation industry through a summer job, or just have an epic summer working with Idaho's largest whitewater rafting outfitter. Learn software programs for staff scheduling, and reservations management, interface with a diverse group of customers, and complete administrative tasks to support the rafting and kayaking operations. Duties of the position include answering phone calls, providing accurate information, making reservations, data management, and customer service. All training for these functions will be provided. Applicants should have organizational and time-management skills, be thorough and detail-oriented, and enjoy helping guests plan an inspiring adventure. Bonus points if you also love office supplies. In addition to building experience in tourism and recreation, this position offers a fun and fast-paced environment as part of a cohesive and encouraging team of coworkers. A staff campground and meal plan are provided, as are opportunities for personal rafting and kayaking. The Cascade Raft & Kayak work experience offers opportunities for leadership, teamwork, confidence, fulfillment and fun found in few other workplaces. Timeframe: June, July, August Work commitment: full time (30-40 hours/week) Starting pay rate: $12-$15 per hour Prior industry experience: preferred but not required Cascade Raft & Kayak offers exciting job opportunities and an unforgettable work experience. Our staff campground on the banks of the North Fork of the Payette River encourages community-building and allows you to explore the rivers and mountains in your free time. Long summer days and continuously flowing rivers mean you can work a full day and still go kayaking afterwards.
    $12-15 hourly 10d ago
  • Sports School Reservations Agent

    Tamarack Resort

    Service associate job in Donnelly, ID

    The primary function of the Sports School Reservations Agent is to aid the Director of Skiing and the Sports School Manager, by selling ski and snowboard school products and providing daily reports. The Reservations Agent will work at the sports school sales office and will be responsible for overall daily management of the sports school in cooperation with the Sports School Manager and Reservations Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide exceptional guest service to all members of the resort and its guests. Provide sales function of sports school products. Be able to manipulate products in our sales software Assign staff to various lessons based on experience and PSIA/AASI certification in conjunction with the Sports School Manager. Provide sales of sports school products. Support frontline operations as needed. Review and oversee timesheets, incentive pay, etc. for snow sport school. Sales and fulfillment of all ticket, passes, express cards associated with the sports school. Support retail, rental and ticket sales staff. Work with Group Sales Coordinator to provide group sales experiences. Recognize that service is our product and helping guests have great experiences is our primary goal. Review web-site pages, snow sports, and programs. Evaluate and modify department policies & procedures to the benefit of the Sports school, Tamarack Resort and guests. Interact with guests and customers of the Resort in a friendly and accommodating manner. Maintain compliance with the Tamarack Resort Handbook, as well as, Resort procedures. Appreciate that teamwork is essential for the success of the guest, the Snowsports Learning Center and the Resort. Cooperate with all Resort departments, employees & coworkers in the performance of their duties. Perform other duties assigned by the Senior Director or as appropriate to meet goals of the department and company. QUALIFICATIONS To perform this job satisfactorily, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Exceptional organizational skills including high level of comfort with multiple software systems. Must demonstrate strong management and leadership skills with the ability to work in a team environment. Must be skilled in providing outstanding customer service. CERTIFICATES, LICENSES, REGISTRATIONS Requires possession of a valid Driver's license with a driving record meeting the minimum standards needed by the Resort's insurance carrier. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
    $22k-28k yearly est. 11d ago
  • Customer Service Associate

    Rocket Express 4.1company rating

    Service associate job in Meridian, ID

    Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 1717 W. Island Green Dr., Meridian, ID, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $16 / hour + Commission Pay! Rewards for YOU: Competitive Hourly Pay Incentive/Commission Pay DailyPay. Get paid daily! Flexible Scheduling; Morning & Evening Shifts Available Tuition Reimbursement Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities Welcome and engage with customers in a warm, friendly manner Engage customers while selling and promoting our Unlimited Wash Club Safely and efficiently load every vehicle with clear hand signals and a smile Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests Maintain all aspects of the site to ensure it runs beautifully Required Skills 18 years of age or older Positive attitude Ability to work flexible hours including weekends and holidays
    $16 hourly 23d ago
  • Sales & Service Consultant, Boise ID

    A1 Garage Door Service

    Service associate job in Boise, ID

    Job Description A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different ๐Ÿ’ฐ Uncapped commissions: First-year earnings typically $90K-$150K+. ๐Ÿ† Your performance drives your paycheck-top performers routinely hit six figures. ๐Ÿš Company vehicle (wrapped) + gas card-your mobile office. ๐Ÿงฐ All tools provided. ๐Ÿฅ Medical, dental, vision & 401k. ๐Ÿ– Paid time off + weekly pay. ๐ŸŽ“ 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). ๐ŸŽ‰ One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit Ifโ€ฆ โŒ You want a M-F, 9-5 desk job. We operate 7 days a week. โŒYou're the pushy type. Our next customer may be your mom. โŒ You're uncomfortable interacting directly with customers. โŒ You dislike physical, hands-on work ๐Ÿš€ If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! Benefits and other cool stuff: ยท Medical, dental, vision, 401K ยท Paid Time Off ยท Weekly Pay ยท Internal Promotion opportunities ยท Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K
    $41k-78k yearly est. 7d ago
  • Customer Service Advisor (FT and PT)

    Cobblestone Auto Spa

    Service associate job in Twin Falls, ID

    Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $16 hourly 7d ago
  • Welcome Center Staff - West Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Service associate job in Boise, ID

    Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedules available are * Monday, 1:00pm-4:00pm, and 4:00pm - 8:00pm * Tuesday, 4:00pm-7:00pm * Wednesday, 9am-4pm and can be split. * Friday 1:00pm - 4:00pm * Saturday, 1:00pm-5:00pm and * Sunday, 9:00am-2:00pm Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $22k-25k yearly est. Easy Apply 60d+ ago

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