Service associate jobs in Illinois

- 4,132 jobs

Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams 4.5
Service associate job in Freeport, IL
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit **************************** Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #3097, located at: 1609 S. West Avenue Freeport, IL 61032 This role is part time Pay starts at $17.00 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ****************************. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment
$17 hourly 4d ago
988 Call Center Specialist - Overnight
Dupage County Health Department 2.7
Service associate job in Aurora, IL
Join Our Expanding Crisis Services Team! We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding: Joint Commission Gold Seal of Approval (1996) Public Health Accreditation Board (PHAB) accreditation (2014) By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most? About Crisis Services Located in the state-of-the-art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top-notch care with rapid response times. Click Crisis Services to learn more about our program. The Crisis Recovery Center The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department's decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have "someone to contact, someone to respond, and a safe place to get help" when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis Recovery Center page on the DCHD Website for additional information. Job Details This full-time overnight position is scheduled to work Wednesday to Saturday, 9:30 pm-7:30am . The hiring range for this position is $44,400 to $52,000, depending on experience. Benefits Galore! - $2.50 shift differential for off-shift work - Comprehensive training program (and we pay you for it!) Full DuPage County benefit package, including: - 12 paid holidays - 3 weeks of paid leave (Vacation and Personal Days) - 12 weeks of Paid Parental Leave - Paid sick time - Health insurance - Pension-eligible position for a secure retirement - Eligibility for Federal Student Loan Forgiveness Program - Tuition reimbursement and certification reimbursement #DuPageCountyHealthDepartment1 Responsibilities As a 988 Call Center Specialist, you will: - Provide mental health and crisis intervention support to individuals contacting the 988 Suicide & Crisis Lifeline via phone, chat or text - Primarily support 988 text and chat, with strong multi-tasking skills allowing for accurate documenting while maintaining supportive engagement - Conduct suicide risk assessments and safety planning within digital interactions - Work collaboratively and engage individuals contacting 988 to manage and de-escalate crises in the least invasive manner possible to ensure safety - Collaboratively develop and assist in implementation of crisis safety plans - Provide mental health referrals and linkages as appropriate during service provision - Offer and provide follow-up services to 988 utilizers presenting with suicide ideation - Maintain required training, licensure and/or certification - Complete required documentation within established timeframes - Use Electronic Client Record, call management software, and chat/text management software - Comfortably use technology, secure messaging platforms, and maintain confidentiality standards - Demonstrate independent judgment Requirements - Bachelor's degree in Psychology, Social Work, or related field - 2+ years of experience working with chronically mentally ill populations - Equivalent combination of training and experience Supplemental Information Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary $44,400.00 - $52,000.00 Annually Job Type Full Time (40.0 hours per week) Service Unit Behavioral Health Services Department Emergency Services
$44.4k-52k yearly 13d ago
Client Services Associate
SGS 4.8
Service associate job in Lincolnshire, IL
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Under general supervision, act as a liaison between clients and the laboratory to help deliver good service and scope future work as needed. Prepare and submit response quotes for work. Help prepare responses to Requests for Proposals (RFPs) and more complex quotes. Work with clients and the technical laboratory to scope work for proposal. Collaborate with clients to help ensure service is being delivered and provide follow up as needed. Monitor SGS activities against quote scope, schedule teleconferences and face to face meetings as needed. Maintain pricelists. Upon request give clients sample information and coordinate technical support and advice where needed to maintain high customer satisfaction. Follow Training SOP for training and training records. Use of general knowledge of Biopharmaceutical and/or pharmaceutical analysis from development to commercial testing encompassing methods development, validation or method transfer Work with departments to ensure Technical and analytical Interpretation of client compendia or other reference Bioanalytical or Analytical methods to scope out requirements to meet client needs Prepare proposals in a way that matches client enquires Scope and speed of decision is critical to help engage new & keep existing clients happy in our services. Incorrect scoping of work has potential to not meet client/regulatory requirements and open SGS to regulatory scrutiny. Review & approve routine quotes Able to review & interpret compendial and client methods to gather relevant information from the technical experts & department heads to scope out the effort and or resources required. Uses general knowledge to develop & present technical solutions to clients in proposals indicating cost timelines & resource With support and details from departments construct complex proposals including Development, validation, transfer or stability studies for review by the Department Heads or TCM's. Qualifications Degree in Pharmacy, Biotechnology, Biology, Chemistry or related science 3 - 5 years' experience working as a scientist in a lab environment or equivalent 1 - 2 years' experience in a customer service position - preferred. Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
$57k-89k yearly est. 1d ago
Client Relationship Specialist - Schaumberg/Barrington, IL
Charles Schwab 4.8
Service associate job in Barrington, IL
Regular Your opportunity As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
$65k-82k yearly est. 1d ago
HR Customer Experience Associate
Addison Group 4.6
Service associate job in Chicago, IL
Job Title: HR Customer Experience Associate Industry: Healthcare Pay: $20.00 - $21.25/hour Contract Length: Ongoing contract role with potential to convert to permanent About the Role: We're hiring for a detail-oriented and service-minded HR Customer Experience Associate to join a collaborative Human Resources team within a large healthcare system. This is an ongoing contract role with the potential to go permanent. If you're someone who thrives on helping others, enjoys solving problems, and has a knack for navigating HR systems, this could be a great fit for you! Job Description: This role serves as the first point of contact for HR-related inquiries from internal employees across the hospital network. From phone calls to emails to walk-ins, you'll be handling a wide variety of employee needs related to HR policies, benefits, and general support. You'll also log cases, escalate issues when needed, and help make sure every employee interaction is smooth, helpful, and professional. Key Responsibilities: Serve as the first line of support for HR inquiries via phone, email, and in-person interactions Document all inquiries using a case management system for timely and accurate follow-up Assist employees with benefit enrollment, policy clarification, and general HR questions Input, update, and retrieve employee information from HR systems Escalate complex or out-of-scope inquiries to HR Specialists or Supervisors as needed Maintain case notes and ensure data accuracy Contribute to open enrollment support and help guide employees through benefit-related changes Qualifications: 1-2 years of experience in customer service or HR support Familiarity with HR software such as Oracle or Epic is a plus Strong communication skills-both written and verbal Ability to multitask and manage high call/email volume in a fast-paced environment Working knowledge of HR policies and benefit programs High school diploma required; bachelor's degree preferred
$20-21.3 hourly 1d ago
Bilingual Customer Service Representative
Comptech Associates 4.2
Service associate job in Chicago, IL
About the Job: Job Title: Bilingual Spanish/English-Loyalty Services Representative Duration: 6 Months (CTH) No. of Positions: 1 SKILLS •Provide a needs analysis assessment for what a policyholder may need • Strong verbal and written skills • Ability to partner with others to resolve issues resulting in service or claim related issues • Ability to utilize critical thinking skills EDUCATION AND EXPERIENCE • High School Required; bachelor's degree preferred • Minimum 1 year previous contact center experience • Previous Retention skills within a contact center environment preferred • Previous sales experience a plus • Licensed to sell health/life Insurance a plus
$31k-39k yearly est. 5d ago
Client Service Specialist
Renova One
Service associate job in Chicago, IL
We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. As a private equity-backed company, Renova One offers the opportunity to work closely with leadership and portfolio operations teams to drive growth and create lasting value. Position Summary: The Client Service Specialist serves as a key point of contact for clients, ensuring timely and accurate responses to inquiries, service requests, and issue resolution. This role requires strong communication, attention to detail, and the ability to work collaboratively across departments to deliver exceptional service and support. Responsibilities & Duties: Respond promptly and professionally to client inquiries via phone, email, and internal systems Coordinate service requests and communicate status updates to clients and internal teams Investigate and resolve client concerns or service issues, escalating when necessary Maintain accurate records of client interactions, service requests, and resolutions Accurately and promptly enter customer orders into the system Communicate with customers as needed to confirm order details, scheduling, and resolve any operational questions Collaborate with the warehouse, subcontractors, and operational staff to ensure timely and accurate execution of orders Support client onboarding and account updates by ensuring proper documentation and data accuracy Collaborate with operations, warehouse, and billing teams to ensure client needs are met Responsible for managing order entry and fulfillment processes during the company's transition to the RFMS system Identify opportunities to improve client satisfaction and report feedback to leadership Assist with reporting and administrative tasks related to client service operations Qualifications: At least 2 years of professional experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and manage competing priorities in a fast-paced environment Proficiency in Microsoft Office and experience using CRM or customer service software Experience with RFMS is a plus High school diploma or equivalent required; associate's degree preferred Other: All offers of employment are contingent upon a background check Valid US Driver's License and insured automobile is required Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.
$32k-49k yearly est. 5d ago
Part-Time Office & Customer Support Coordinator
Optipeople Resources
Service associate job in Mokena, IL
About the Company This role is the first point of contact for customers and vendors, ensuring calls are answered promptly, messages are delivered, and the sales process keeps moving. The Office & Customer Support Coordinator manages incoming calls, supports the sales and operations teams, and keeps communication flowing so jobs move quickly and smoothly. This person becomes the hub: routing calls and gathering key job details so that the process keeps moving forward. About the Role The Office & Customer Support Coordinator is responsible for managing customer interactions and supporting the sales process. Responsibilities Customer & Phone Support Answer incoming calls promptly and professionally - emergency calls, new jobs, vendor inquiries, insurance adjusters, etc. Gather essential information (address, source of loss, type of damage, urgency level). Enter details into the CRM or job tracking system accurately. Route calls to the appropriate technician, sales lead, or manager. Provide updates or basic information to customers when appropriate. Sales & Job Intake Support Assist with scheduling assessments, inspections, or job walk-throughs. Record and track leads, including referral sources and insurance carriers. Send confirmation messages and follow-up communication as directed. Prepare and send simple documents or estimates (under direction of the team). Social Media & CRM Support Help manage and update company social media accounts (posting updates, sharing job photos, promoting services - based on guidance and brand guidelines). Assist with light content drafting, scheduling posts, and monitoring engagement. Take ownership of keeping the CRM updated and accurate, including lead status changes, job details, customer information, and follow-up tasks. Office & Administrative Tasks Organize incoming mail, deliveries, and office supplies. Handle data entry, filing, and light paperwork. Keep the office organized, clean, and running efficiently. Support one-off tasks as assigned - within the scope of the role. Qualifications Experience in customer service, office coordination, or administrative support. Strong verbal communication - calm under pressure, clear on the phone. Ability to juggle multiple calls, tasks, and priorities at once. Comfortable with basic technology and learning new systems. Organized, dependable, and able to maintain confidentiality. A friendly, empathetic demeanor - especially with distressed customers. Work Environment & Expectations Fast-paced small business environment; every day is different. Ability to be on-site when needed, with scheduling that may vary week to week. Must be able to communicate with field technicians and customers simultaneously. Role requires consistent reliability and quick follow-through. Ability to sit, stand, and use a phone/computer for extended periods. Equal Opportunity Statement We are committed to creating an inclusive workplace and are proud to be an equal opportunity employer. Employment decisions are based on qualifications, experience, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.
$35k-51k yearly est. 3d ago
Financial Services Representative
Solomon Page 4.8
Service associate job in Chicago, IL
We are seeking several motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements. The successful candidate will be motivated, have strong initiative, analytical and methodical. Responsibilities: Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions. Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions. Margin calculations; Commission structure, interest, and fee. Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Customer service is the primary function where calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions. Required Qualifications: Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required. Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat. In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income. Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies. Multi-language skills an advantage URGENT NEED FOR PORTUGUESE AND SPANISH Bachelor's or advanced degree is required. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.
$29k-35k yearly est. 4d ago
Customer Service Representative
Waterway Carwash 4.1
Service associate job in Northbrook, IL
Waterway is hiring Customer Service Associates at our Northbrook location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $20 per hour ($17 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Northbrook - 2300 Waukegan Rd. Northbrook, IL 60062. Other locations across Chicago available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
$17-20 hourly 3d ago
Customer Service Representative
Clae Solutions
Service associate job in Stockton, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
$29k-38k yearly est. 14d ago
Customer Service Expert
Postnet-Il106
Service associate job in Lake Forest, IL
Job DescriptionBenefits: Bonus based on performance Flexible schedule Training & development BENEFIT/PERKS Competitive Compensation Part-Time, 25 hours per week, may include Saturdays WHAT YOU BRING TO THE TABLE Previous retail customer service or sales experience, including but not limited to: Ability to translate customer requirements into final products or services Multitasking: must have the ability to process multiple requests/projects simultaneously Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills Proficiency with Microsoft Office applications, Google Suite, and Windows is preferred Ability to work flexible hours WHAT WE EXPECT OF YOU Assist customers with shipping and packaging services Assist customers with their needs in person, through email, and by phone Process customer sales through the point-of-sale system Upsell, cross-sell, and actively participate in marketing and promotional initiatives Open and close the center, which includes cash registers, computers, and other center systems Assist management in maintaining, ordering, and stocking inventory Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sort and deposit mail in private mailboxes Capture, complete tasks, and organize Virtual Mail Maintain the center consistent with established standards JOB REQUIREMENTS, INCLUDING PHYSICAL AND SAFETY A high school diploma or equivalent Valid drivers license Must be able to stand behind a sales counter for extended periods of time (60+ minutes) Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, telephone, and in person Must perform all duties in a safe and efficient manner COMPANY OVERVIEW PostNet IL106 has been in business since 1992 and, through the years, has continued to support Lake Forest, Lake Bluff, and the surrounding communities by providing small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned and operated by local owners who are keenly focused on helping the businesses and individuals in their community succeed. At PostNet, our people enable us to achieve our purpose.
$47k-104k yearly est. 11d ago
Customer Care Liaison
Helitech Waterproofing 3.5
Service associate job in Illinois
Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That s why Helitech has been the employer of choice for over 35 years since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Care Department. The best candidate, whether they require full time or part time hours, must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Responsibilities include: Inbound and Outbound Customer contact, via phone, text, email, and live chat as needed Communicating with customers regarding their schedule dates and confirming times as needed Scheduling sales/service appointments as needed Consolidating sales calendars as needed Assisting with production schedule as needed Assisting with utility locates, permits, invoicing as needed Other miscellaneous tasks as assigned by your supervisor or manager Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Compensation & Benefits: $20/hour + bonus opportunity Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.
$20 hourly 60d+ ago
Csr & Sales Associate
AGI 4.0
Service associate job in Chicago, IL
Job Description Are you outgoing, ambitious, and ready to build a career that lets you grow, travel, and earn great money? At AGI, we're not just hiring - we're developing tomorrow's leaders. Our company helps young professionals build real-world sales, communication, and leadership skills through hands-on customer interaction. You'll be part of a fun, high-energy team that represents top brands in the field. If you're someone who thrives on face-to-face connections, teamwork, and learning fast, this opportunity is for you. We train you from the ground up, so no prior experience is needed. Compensation & Benefits Hourly or Commission-Only Options (depending on experience) Average Weekly Pay: $800-$1,500 Bonus Incentives: cash prizes, team trips, and contests Paid Training and continuous mentorship from industry leaders Career Growth: opportunities to move into leadership or management Travel Opportunities - regional events, retreats, and conferences Fun, supportive environment - team nights, networking, and recognition events Compensation: $800 - $1,500 per week Responsibilities: Engage with customers to understand their needs and provide tailored solutions. Represent top brands with professionalism and enthusiasm during face-to-face interactions. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Participate in ongoing training sessions to refine your sales and communication skills. Contribute to a positive team environment by sharing insights and supporting colleagues. Track and report sales activities and outcomes to ensure transparency and accountability. Adapt to changing market trends and customer preferences to maintain a competitive edge. Qualifications: Experience in customer service or sales is a plus, but not required. Ability to engage and communicate effectively with diverse customers. Proven track record of working collaboratively in a team setting. Strong problem-solving skills to tailor solutions to customer needs. Willingness to learn and adapt to new sales techniques and market trends. Ability to maintain professionalism and enthusiasm in face-to-face interactions. Comfortable with tracking and reporting sales activities for transparency and growth. About Company Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.
$800-1.5k weekly 15d ago
4 Hour Food Service Employee (25-26)
Dupage County Roe
Service associate job in Illinois
Support Staff/Food Service Employee Date Available: ASAP District: Marquardt School District 15
$27k-36k yearly est. 60d+ ago
Customer Service - Greeter
Kelly Recruiting
Service associate job in Olney, IL
We have multiple openings with one of our clients for a Customer Service - Greeter role. please see the below for more information: Job Title: Customer Service - Greeter Duration: 2+ months Pay Rate : $14/Hr + Bonus: $2/Hr on completion of assignment Job Description: • This Greeter position will demonstrate high energy, enthusiasm, be people oriented, creative, a self-starter. • Ability to professionally and knowledgeably interact with customers. Tech-savvy, eager to quickly learn wireless device features, applications, capabilities and benefits. • Floor Coordination (clean-up area and equipment, straighten phones, refill brochure and accessory supplies). • Comfortable asking probing questions to determine customers' needs and expectations to ensure selection of the correct device/product and service options. • Thrive in a fast paced, high energy retail sales environment. • Flexible and able to work up to 10 hour shifts on your feet Must be able to lift 25 pounds (products, literature). • Previous retail and/or wireless communications experience is a plus. • High school diploma required; minimum age - 18 Responsibilities include: Consistently adhere to the Code of Business Conduct Consistently deliver "Our Retail Promise " Enthusiastically greet customers and welcomes them. Act as a customer experience advocate. Model the 5 key behaviors to deliver an extraordinary experience with every customer every time Participate with store management in role plays on a regular basis to demonstrate "what right looks like " Assist with sales, service and customer experience initiatives in store Escalate to manager on duty any billing or service issue Pre qualify customers' needs and capture necessary information Set customers' expectations if wait is required; Direct customers to appropriate section of store; assist manager with customer traffic flow into and out of the store Assist sellers with transfer of contacts for customer via UME device Assist customers with demonstration of products and services when necessary Assisting with Imagine the Possibilities and all account set up times once sale is completed (email, applications, Wi-Fi, etc.) Assist sellers by checking for upgrade eligibility on store device. Identify television/cable/wired eligible customers. Provide flow of inventory from back/stock room to sales floor. Assist store management with Welcome Center. Hand customer off to sales associate when available. Perform other duties as assigned by management Required For immediate consideration, please email us a copy of your resume! Qualifications Additional Information
$14 hourly 12h ago
Quality Customer Liaison (Bloomington, IL)
Hyundai Transys Georgia Seating System, LLC
Service associate job in Champaign, IL
Performs in an environment that is fast paced, involving repetitive quality tasks or other tasks as requested at a customer location (Bloomington, IL). This position is representing Hyundai Transys Georgia Seating System, LLC (Champaign, Illinois) and professionalism is required. Duties and Responsibilities (but not limited to): Review Hyundai Transys manufactured seats before they are installed into vehicles at Rivian and ensure there are no quality defects. Rework as needed (if allowed by the customer). Review seats after they are installed into the vehicles and ensure there are no quality defects. Rework as needed (if allowed by the customer). Participate in daily MRB review at the customer location and send feedback to Transys. Take pictures of the suspect part seat(s) installed inside the vehicles Communicate using KakaoTalk as needed regarding daily activities Upload pictures through KakaoTalk (chat group link) Review all production parts when time permits including launch parts and work closely with Rivian Quality group. Participate in trials and coordinate / perform rework as regulated by Hyundai Transys (Champaign Illinois) Ability to review parts and make determinations if they pass/fail the quality standards Track parts and rejects Supporting the Customer Quality Engineer with coordinating and performing containment activities at customer site(s) including retrofitting, reworking, re-labeling, sequencing issues, etc due to issues or concerns identified by the customer and/or Hyundai Transys Follow EHS policy Other duties as assigned Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Working Experience Required: Must have experience in an assembly and manufacturing environment: Familiarity with IATF16949 or ISO9001 preferred. Education: High School Diploma or equivalent Physical Demands/Working Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing throughout the shift. Frequently required to bend at the knees and waist Required to use hands to type, handle objects and paperwork Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork Required to reach and hold on to items at chest level or reach above the shoulder May be required to lift and carry objects weighing up to 50 lbs. May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms. Ability to work overtime and/or weekends as required Ability to work a fixed or rotating schedule. Ability to follow instructions. The employee generally works indoor manufacturing environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hyundai TRANSYS Georgia Seating System, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
$34k-66k yearly est. Auto-Apply 39d ago
Customer Relationship Liaison
Optima Medical Supply LLC
Service associate job in West Chicago, IL
Job DescriptionDescription: · Acts as a point of client contact for the delivery of medical equipment to nursing facilities and patient homes. · Responds to customer needs, concerns, and complaints · Consults with clients on products and necessary equipment · Obtains all documentation to be scanned and batched at the Branch · Manages all follow-up functions with the account, post set-up · Oversees all transactions coming from a specific account(s), including all referral sources · Obtains all required documentation for orders to be entered into the system, service scheduling, and billing/payment · Proactively resolves issues by anticipating and identifying problems, then coordinating the appropriate solution(s) · Troubleshoots any issues that may arise with the accounts and any relevant on-site departments · Assists in the utilization process, as well as, transitioning patients to capitation switch-outs · Coordinates patient services and scheduling set-up · Identifies and develops strategic relationships within the institution that will enhance patient care · Performs timely follow-up on all delivered products/services · Responds to emergency calls and related needs as needed during regular business hours and on an On-Call basis · Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team Requirements: High School diploma required At least 2 years of related customer relationship experience, preferably in DME, or medical-related services Demonstrated ability to build and maintain solid working relationships with internal and external customers Participate in training and development to become qualified to perform the essential job functions Geographically located within the assigned territory Must possess a Valid Driver's License Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word Mathematical proficiency, with a strong ability to understand, interpret, and develop spreadsheet data Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
$36k-69k yearly est. 19d ago
Customer Retention Specialist
Mr. Rooter of Cook County
Service associate job in Elk Grove Village, IL
Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Training & development Wellness resources About the Role: As a Customer Retention Specialist at Mr. Rooter of Cook County, you'll play a vital role in ensuring our customers receive exceptional service and support. Join our passionate team in Elk Grove Village, IL, and help us foster lasting relationships with our clients while contributing to our mission of delivering top-notch plumbing solutions. Responsibilities: Engage with customers to address inquiries and resolve issues promptly. Develop and implement customer retention strategies to enhance satisfaction. Analyze customer feedback and data to identify trends and opportunities. Collaborate with team members to create personalized follow-up plans. Monitor customer interactions to ensure service excellence and compliance. Maintain accurate records of customer communications and resolutions. Utilize CRM software to track customer engagement and retention metrics. Assist in creating customer loyalty programs and promotions. Maintain a low or no anxiety position Requirements: Proven experience in customer service or retention roles, preferably in the service industry. Strong communication and interpersonal skills with a customer-centric attitude. Ability to analyze data and derive actionable insights. Familiarity with CRM systems and customer engagement tools. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. High school diploma or equivalent; degree in business or related field preferred. Positive demeanor and a passion for helping others. Ability to keep the everyday anxious situations at a very low position to remain effective in the role About Us: Mr. Rooter of Cook County has been proudly serving the Elk Grove Village community for over 20 years. Our commitment to reliable, professional plumbing services has earned us a loyal customer base and a stellar reputation. We value our employees and foster a supportive work environment where everyone can thrive and grow.
$26k-33k yearly est. 11d ago
Call Center
Taylorville Memorial Hospital
Service associate job in Decatur, IL
Min USD $16.50/Hr. Max USD $24.82/Hr. Shift : 1pm - 9:30pm with an every other rotating weekend Responsible for answering incoming calls to main hospital switchboard and determine appropriate resolution. Accurately transfer calls, answer questions and provide overhead paging for hospital. Responsible for answering Stat and Rapid Response calls, Prairie Heart Stat Heart calls and Springfield Clinic SCMI calls. Assume responsibility for the main call center position. Support and direct new employees and co-workers as needed. Demonstrated leadership characteristics for call center functions. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision. Qualifications Education: * High school diploma or GED required. Licensure/Certification/Registry: * Experience: * Minimum two (2) years of experience in telephone operation, communication, call center or related environment required. Other Knowledge/Skills/Abilities: * Medical terminology knowledge helpful. * Demonstrated leadership skills required. Knowledge of use of call center database systems and understanding of pager responsibility, trouble-shooting and correction methods required. * Demonstrates excellent interpersonal and communication skills. * Demonstrated organizational skills. * Demonstrates ability to work independently. * Proficient in Microsoft Word, Excel and Outlook. Responsibilities Answer incoming calls to main hospital switchboard. Answer incoming calls to afterhour's answering service. Answer Stat Code and Rapid Response calls and process timely and appropriately. Answer Stat Heart and SCMI calls. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. Respond appropriately and in a timely manner to disaster conditions. Meet or exceed statistical goals for answering calls. Create and/or change directory listings as needed. Enter and/or change on-call schedules as needed. Assist with training and development of new Communication Assistants. Help orient them to new role. Communicates effectively with callers and co-workers. Demonstrates an ability to be flexible, organized and function well in stressful situations. Ability to handle lower scale, elevated calls. Willing to work alternative shifts as needed. Applies effective communication with callers and co-workers. Knowledge of hospital, department and HIPAA policies and procedures related to Call Center. Act as a resource for Communication Assistant I and lead by example. Adheres to the Statement of Values and Behavioral Standards. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
$16.5-24.8 hourly Auto-Apply 27d ago