Service drive sales / Data mining sales associate
Service associate job in Hemet, CA
Job DescriptionDescription:
We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels.
Key Responsibilities:
Prospect, communicate with, and follow up on 100-200 customer leads per day via email, text, and phone.
Engage 100+ daily service drive guests in the service drive and service lounge.
Identify upgrade, trade-in, and purchase opportunities through service interactions.
Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities.
Perform quick and accurate trade appraisals using vAuto or similar appraisal tools.
Maintain accurate notes, follow-up schedules, and customer profiles in the CRM.
Work closely with sales managers and the service department to maximize conversions.
Meet or exceed daily, weekly, and monthly activity and opportunity goals.
Requirements:
Prior automotive sales, BDC, or service drive experience preferred.
Proven ability to manage high-volume prospecting (100-200 contacts per day).
Comfortable greeting and engaging large numbers of daily service guests.
Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.).
Experience with vehicle appraisal tools such as vAuto.
Strong verbal, written, and interpersonal communication skills.
High energy, enthusiastic personality, and customer-focused mindset.
Strong time management, organization, and follow-through abilities.
Ability to multitask and perform effectively in a fast-paced environment.
Self-motivated with a desire to achieve and exceed goals.
Fitness Sales and Member Service - Club Pilates
Service associate job in Rancho Mirage, CA
Job Description
Coachella Fitness Concepts Inc. is committed to helping our community live their best lives through affordable, accessible Pilates and yoga classes. Our locations include Club Pilates in Palm Springs and Rancho Mirage, and YogaSix in Palm Desert and La Quinta. We believe everyone deserves the mind-body experience of fitness, creating better health with a focus on core strength, stability and balance. We offer a variety of different class types designed to accommodate students of all levels in a way that is empowering, energizing, and fun. Our methodologies provide a consistent but creative experience for each class type, every time.
Position Overview
The successful candidate will assist the General Manager with new membership sales, studio operations/ cleaning, and membership retention. Our sales and service advisors provide superior customer service while assisting new and current students in class selections, answering membership questions, and handling merchandise purchases. In addition to strong customer service skills, he or she must have knowledge of basic computer functions, be able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales and service. We expect our team members to be excited about meeting and greeting our customers and be part of building a strong community.
Essential Duties and Responsibilities
Sales
Execute sales process of lead generation, follow up, and closing the sale.
Meet and exceed sales goals as established by the General Manager.
Build relationships and understand a prospect's fitness goals, and present available services to help them achieve goals.
Conduct studio tours with prospects to build rapport to facilitate sales; book appointments for and follow up after initial class visits.
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio.
Develop selling skills by participating in trainings and company meetings.
Be knowledgeable about all products, programs and pricing.
Sell retail items and answer questions about brands.
Membership Retention
Assist members with in-person and phone inquiries regarding membership policies.
Greet members and visitors warmly and make them feel welcome in the studio.
Club Operations
Maintain a clean and safe studio during shift by completing cleaning and operational tasks as directed by General Manager or Company policies.
Follow all procedures established by the Company to operate the studio in accordance with government health directives and guidelines.
Other
Maintain a positive, upbeat attitude; promote and exemplify Company values, and represent Company objectives and interests to internal and external customers.
Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner.
Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
Perform additional duties as assigned by the General Manager or Company Management.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
2+ years of retail or other sales experience. Fitness sales a plus.
Required Technical / Other Skills and Abilities
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email
Strong customer service skills
Solid writing and grammar skills
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
Proficient with computers and studio software
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, and kneel.
May be asked to occasionally lift up to 30 pounds.
Must be able to physically complete cleaning tasks such as mopping, dusting and disinfecting surfaces.
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus.
Must be able to effectively hear in person and via telephone.
Compensation and Perks
This position offers a competitive hourly wage and commissions paid on personal membership and retail sales. 401K offered after 1 year of service. There is opportunity for bonus based on performance, and opportunity for growth within the company
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Universal Service Representative
Service associate job in Indio, CA
Department: Retail
Salary Grade: 12
Salary Range: $20.00 - $24.05-$30.59
FLSA: Non-Exempt
EEO: Administrative Support Worker
Member Experience Champions / Branch Manager
No
People Vision:
Our people create an environment that produces genuine empathy and feelings of care and concern for a better future and personal well-being to make us the only choice in the communities we serve… “Changing lives, because we care.”
POSITION SUMMARY:
Under the guidance and direction of the onsite Branch Manager and Assistant Branch Manager, USR is responsible for assisting the team in achieving operation and sales objectives, by building and retaining member relationships through understanding and empathically coaching of members to fulfill their financial needs and dreams. USR will deliver extraordinary member experiences with each transaction with an attitude of service to our members. Accepts cash and check deposits; accurately and effectively processes withdrawals and cashes checks within authority level. Perform required maintenance for members. Proactively participates in the cross selling of credit union products and services, including achieving specific consumer loan goals for the branches you serve. USR is a contributor to the branch staff and works collaboratively to ensure continual process improvement that aligns with SUN's vision and strategy. At times, this position may support all branches within the Imperial Valley in support of the Credit Union's staffing requirements.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Accurately processes routine member account transactions including, but not limited to: deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, and general ledger postings.
Actively works on the platform when scheduled or requested by management. Opens new accounts, new shares for existing members and all credit card type accounts. This includes interviewing potential and existing members to determine appropriate products and services which will meet their financial needs.
Actively cross-sells and properly tracks products and services referred or sold to members to meet individual and branch sales goals by directly assisting or referring the member to the appropriate representative or department according to the minimum sales standards set by SUN. When referring, assists with appointment setting and information gathering.
Balances checks and cash drawer in a timely manner. Actively participates in branch end-of-day balancing by scanning checks, providing dual control to balance the vault cash and card supplies, and totaling branch cash and checking to ensure all confidential information is secure. Research end of day balancing challenges and supports team members. Provides an extraordinary experience to our members adhering to the Credit Unions Vision, values, and strategic pillars. Works efficiently with team members to reach branch goals and maintain branch profitability. Remains up to date and knowledgeable on credit union products, services, and related policies and procedures. Processes member loan requests, and completes any follow up needed to complete the loan request. Assists team members to ensure continuity of service and achievement of individual, team and organizational goals.
Ability to adapt, blend with different branch locations and staff members to ensure extraordinary member experience no matter what the physical location maybe.
Ensures “Truth in Savings” compliance. Completes annual compliance training within provided time frames. Ensures compliance with BSA Rules and Regulations.
Reliable attendance is an essential function of this position.
PERFORMANCE MEASUREMENTS
Is a champion of our culture, striving for excellence, improving efficiencies, a sense of urgency, solution oriented, able to get to yes and willing to do what it takes to provide extraordinary member experience. Demonstrates the “customer performer model” and CML skills when interacting with colleagues and members.
Good communication and coordination exist with team members to support and achieve the goals of branch and SUN.
Documents, files, records, and reports are current, correct, and submitted in a timely manner. All reporting functions follow government regulations. Accounting or record keeping errors or discrepancies are promptly identified and resolved. Policies and procedures are modified to ensure effective and efficient service delivery.
Member Experience delivered professionally and effectively
QUALIFICATIONS
Education/Certification: High school graduate or equivalent some college preferred.
Required Knowledge: Knowledge of procedures and IRA laws, Truth in Savings,
Certificate, and branch functions.
Understanding of Credit Union Information Systems and accounting functions.
Familiarity with industry-related laws and regulations.
Experience Required: One to three years of related experience required.
Skills/Abilities: Excellent “people skills” and a passion to help others achieve their financial dreams. Ability to communicate effectively with members and colleagues.
Attentive to the details.
Well organized, able to prioritize.
Team player and contributor with a desire to learn and develop oneself!
Knowledgeable in the use of Microsoft Office and other modern computer applications.
Mathematics Ability: Ability to perform basic math skills and use decimals to compute ratios and percentages.
WORKING CONDITIONS: No hazardous or significantly unpleasant conditions (such as in a typical office).
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees may be terminated for any reason not prohibited by law.
Auto-ApplyCustomer Service Representative
Service associate job in Indio, CA
At Gentle Dental, we value our teammate's smile as much as our patient's smile.
Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.
We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.
We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!
Our opportunities provide a full suite of benefits including
Employee Assistance Program
Medical and pharmacy, dental, vision (for employees and their families)
Basic life, AD&D, and long-term disability insurance
6 Paid holidays and 2 Paid floating holiday
PTO (80 hours per year for hourly)
401k plan and deferred compensation plan
Referral Bonuses ($600-$2500 depending on role)
Come join our team and make a difference in the lives of the people in your community!
Qualifications:
Great Customer Service
A minimum of 1 to 2 years front office experience in a medical environment.
Computer literate a must (Denticon experience is a plus).
Bilingual Spanish
Previous experience presenting Treatment Plans and going over costs of services preferred
Multitasker in a fast pace environment
Pay Range
$20.00 - $22.00 per hour/DOE
Location:
Gentle Dental Indio
81557 Dr. Carreon Blvd.
Suite D-3
Indio, CA 92201, USA
Schedule:
Full Time
5 days per week, 8 hour days
Gentle Dental has the resources you need to achieve true personal and career success.
PGA Certified Club Services Associate
Service associate job in Palm Desert, CA
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. They will maintain a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
Key Responsibilities:
* Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.
* Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments, etc.
* Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
* Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
* Ensure all Club Services and Front-End areas, equipment, and supplies are always maintained and operational.
* Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
* Maintaining the Club Repair Desk and surrounding area in a clean, professional presentation at all times.
* Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers.
* Assess and diagnose issues with golf clubs, including shafts, grips, and heads to determine necessary repairs.
* Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App.
* Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
* Be a champion of the products and services offerings, inform, educate, and promote offerings to Customers.
* Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.
Qualifications and Skills Required:
* Certification: Only PGA Members and Apprentices in good standing with the PGA of America are eligible for this role. The candidate must maintain good standing with the PGA for the duration of employment. The candidate may be asked to provide proof of PGA membership in the form of a current membership card or proof of membership dues payment.
* Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.
* Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
* Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.
* Education: High School Diploma or equivalent.
* Experience: 2+ years in retail materials handling, club repair or similar experience preferred.
* Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
* Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.
* Business Acumen: Ability to quickly learn business acumen with appropriate training.
* Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
Auto-ApplyCustomer Service Representative
Service associate job in Indio, CA
TempToFT
Our client is looking for a Customer Service Representative to join their team and provide exceptional customer service to their clients. This company specializes in the innovation, production and distribution of custom printed labels and stickers in various shapes/sizes and quantities (up to a million labels). With 7 printing presses on-site in their Production Area, this company is always busy and is a fast-paced work environment.
As part of a 4-person team in the office at this company you will primarily be responsible for Customer Care - which involves taking orders for labels/stickers over the phone or via email from existing and new customers.
In addition to taking orders, you will also make outbound follow-up calls that arise during the ordering process; faxing/emailing proofs (all new customers will require a proof for them to approve) and entering final approved orders into the database system. Other duties include filing, making copies, answering general phone calls and help maintain office supplies. All employees are cross trained in all areas such as invoicing, interfacing with the graphics regarding new customer logo/label information, and order entry.
Skills and Requirements:
Previous experience in customer service or a related field is preferred
Answer incoming calls and respond to inquiries in a professional and timely manner
Must be able to read and understand measurements of a ruler
Utilize math skills to accurately determine proper cost and measurements of jobs to be quoted and produced
Become adequately familiar with catalog and internal operating system
Collaborate with internal office team to ensure the fluidity of quotes/order processing
Interpret different avenues of approach to derive customer's desired goal(s) for jobs/needs
Proficient in using computer systems and software for data entry and record keeping
Excellent problem-solving skills and the ability to handle difficult situations with professionalism
Ability to effectively communicate with clients, internal teams, and management
Ability to work independently and prioritize tasks in a fast-paced environment
To be successful in this position you will need great communication skills, be goal oriented, attentive to detail, team oriented and receptive to instructions.
Full-time
Pay = $18-20/hr (DOE)
Customer Service Advisor
Service associate job in Palm Desert, CA
Job Title:
Customer Service Advisor
Compensation:
$16.50 - $16.74
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a Customer Service Advisor!
FULL-SERVICE REWARDS:
Biweekly Bonus Incentives
Spot bonuses through our internal rewards program
Opportunities for career advancement
Sundays are closed at most locations
No late nights or early mornings
Full and part-time scheduling is available
Paid time off (PTO) after 180 days
401K plan with company match
DailyPay
Employee discounts
Employee referral and fleet acquisition bonuses
Medical, dental, and vision insurance benefits are available 30 days after the first day of work
PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more
Professional uniforms paid for and laundered
GEAR UP FOR YOUR ROLE: At Jiffy Lube, our mission is to Create Guests for Life. As a Customer Service Advisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career! WHAT DOES SUCCESS LOOK LIKE?
Greet every guest with a warm welcome and a sincere smile
Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations
Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues
Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles
Communicate with the team and assist with the oil change process as needed
Check and communicate oil levels, part numbers, and repair services with the team
Through training, mastering the menu, products, services, and vehicle specifications
Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life
WHAT IS YOUR ROLE WITHIN THE J-TEAM?
Promote teamwork to ensure timely and accurate guest care during all operating hours
Keep the service center clean and organized
Record all work performed on the repair order
Report safety issues immediately to management
Strictly follow company policies on vehicle care and operation
Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting
WHAT DO YOU NEED?
Previous automotive sales experience is preferred but not required
At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc.
Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
Strong communication skills for interacting with guests and team members
A solid work ethic with a positive attitude; self-motivated, reliable, and a team player
Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions
Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting
Willing to work in different temperatures, noisy environments, and around exhaust fumes
Ready to work flexible hours, including weekends and some holidays, depending on the location
Dedicated to following all safety protocols and company policies
Perform other duties as assigned
Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Auto-ApplyCustomer Service Billing and House Cleaning Crew Coordinator
Service associate job in Rancho Mirage, CA
As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Billing Processing
Deposit entry and set up for banking
Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes
Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments.
Track and charge lockout fees, cancellation fees etc
Bring to Managements attention any upcoming appointments who owe high balances
Print out report & add updates on reasons and any 30 - 60 day outstanding reports status
Customer database quality control of entries and coding for better management of schedules
Receive incoming calls in professional and courteous manner
Schedule estimates & cleans
Perform marketing functions to sell additional work and earn business
Perform administrative functions including data entry, payment processing, and supply inventory
Perform other duties as needed which may include cross-training in related positions
HSP coordination
Assisting Quality Control and HSP Manager with the HSP crew
Preparing route schedules the day before and morning paperwork and keys for the Teams
Advising teams of any changes, making sure they understand notes, cleaning needs, directions
Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning.
Inventory Control and Management
3
rd
or 4
th
in line to answer phones when other line of order is not present or as necessary
Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit
Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars
Assist QC Manager with inventory needs and control
Move cars to advertising locations.
In charge of and securing car and home keys in boxes
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently as well as within a team
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Compensation: 12.00 Plus bonus scheme
When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Auto-ApplyCustomer Service Rep
Service associate job in Palm Desert, CA
Offering $16 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service Rep
Service associate job in Palm Desert, CA
Offering $16 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service
Service associate job in Banning, CA
MUST RESIDE IN CALIFORNIA!!
We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.
What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California.
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills.
What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success.
The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly.
Requirements for consideration:
-Flexible hours
- Fluent in English (Bilingual in any language is a plus but not required)
Benefits
Health insurance reimbursement for all staff (upon qualification)
Life insurance at no cost
Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
UNION BENEFITS - Our staff also belong to a union which includes benefits
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all members
Roadside assistance for all members
Identity Theft Protection for all members
Auto-ApplyCustomer Service Representative
Service associate job in Twentynine Palms, CA
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing
we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing
is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
Responsibilities
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.). Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
Operate a company or personal vehicle to travel to various locations for work purposes.
Qualifications
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart.
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:
Medical/Dental/Vision Insurance*
Life and AD&D Insurance
401k Retirement Plan w/company match
Employee Stock Ownership plan
Incentive Bonus Program
10 Paid Holidays per year
40 hours Paid Sick Leave per year**
80 hours Paid Vacation per year**
* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.
**Vacation and sick time are based on the employee's hire date.
Pay Range: $19.00 - $21.00 Hourly
Auto-ApplyCustomer Services Representative
Service associate job in Hemet, CA
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative
Service associate job in Winchester, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplyMarketing Customer Service Representative (Temporary)
Service associate job in Banning, CA
Bilingual Sales Customer Service Representative (Temporary)
Pay: $16.50 $18.00 per hour Schedule: Monday Friday, 7:00 AM 4:00 PM Employment Type: Temporary | On-site
We are recruiting for a Bilingual Customer Service Representative to support one of our clients. This junior role serves as the first point of contact for customers and focuses on delivering an exceptional customer experience through inbound and outbound communication, issue resolution, service coordination, and accurate recordkeeping.
The ideal candidate is customer-focused, organized, and comfortable in a fast-paced, service-driven environment.
What You ll Do
Serve as the first point of contact for customers via phone and email
Handle inbound and outbound calls, inquiries, and service requests
Create, track, and resolve leads and work orders
Provide information on programs, services, equipment basics, and warranties
Schedule service appointments and coordinate workloads
Document customer interactions and maintain accurate records
What We re Looking For
Fluent in English and Spanish
High school diploma or equivalent
2+ years of customer service experience
Strong communication and customer service skills
Comfortable using multiple computer systems
Organized, dependable, and professional phone presence
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Customer Service Representative Nights and Weekend
Service associate job in Cathedral City, CA
Job DescriptionBenefits:
401(k)
Flexible schedule
Opportunity for advancement
Training & development
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Service drive sales / Data mining sales associate
Service associate job in Hemet, CA
Full-time Description
We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels.
Key Responsibilities:
Prospect, communicate with, and follow up on 100-200 customer leads per day via email, text, and phone.
Engage 100+ daily service drive guests in the service drive and service lounge.
Identify upgrade, trade-in, and purchase opportunities through service interactions.
Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities.
Perform quick and accurate trade appraisals using vAuto or similar appraisal tools.
Maintain accurate notes, follow-up schedules, and customer profiles in the CRM.
Work closely with sales managers and the service department to maximize conversions.
Meet or exceed daily, weekly, and monthly activity and opportunity goals.
Requirements
Prior automotive sales, BDC, or service drive experience preferred.
Proven ability to manage high-volume prospecting (100-200 contacts per day).
Comfortable greeting and engaging large numbers of daily service guests.
Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.).
Experience with vehicle appraisal tools such as vAuto.
Strong verbal, written, and interpersonal communication skills.
High energy, enthusiastic personality, and customer-focused mindset.
Strong time management, organization, and follow-through abilities.
Ability to multitask and perform effectively in a fast-paced environment.
Self-motivated with a desire to achieve and exceed goals.
Universal Service Representative
Service associate job in Indio, CA
Department: Retail
Salary Grade: 12
Salary Range: $20.00 - $24.05-$30.59
FLSA: Non-Exempt
EEO: Administrative Support Worker
Member Experience Champions / Branch Manager
No
People Vision : Our people create an environment that produces genuine empathy and feelings of care and concern for a better future and personal well-being to make us the only choice in the communities we serve… “Changing lives, because we care.”
POSITION SUMMARY:
Under the guidance and direction of the onsite Branch Manager and Assistant Branch Manager, USR is responsible for assisting the team in achieving operation and sales objectives, by building and retaining member relationships through understanding and empathically coaching of members to fulfill their financial needs and dreams. USR will deliver extraordinary member experiences with each transaction with an attitude of service to our members. Accepts cash and check deposits; accurately and effectively processes withdrawals and cashes checks within authority level. Perform required maintenance for members. Proactively participates in the cross selling of credit union products and services, including achieving specific consumer loan goals for the branches you serve. USR is a contributor to the branch staff and works collaboratively to ensure continual process improvement that aligns with SUN's vision and strategy. At times, this position may support all branches within the Imperial Valley in support of the Credit Union's staffing requirements.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Accurately processes routine member account transactions including, but not limited to: deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, and general ledger postings.
Actively works on the platform when scheduled or requested by management. Opens new accounts, new shares for existing members and all credit card type accounts. This includes interviewing potential and existing members to determine appropriate products and services which will meet their financial needs.
Actively cross-sells and properly tracks products and services referred or sold to members to meet individual and branch sales goals by directly assisting or referring the member to the appropriate representative or department according to the minimum sales standards set by SUN. When referring, assists with appointment setting and information gathering.
Balances checks and cash drawer in a timely manner. Actively participates in branch end-of-day balancing by scanning checks, providing dual control to balance the vault cash and card supplies, and totaling branch cash and checking to ensure all confidential information is secure. Research end of day balancing challenges and supports team members. Provides an extraordinary experience to our members adhering to the Credit Unions Vision, values, and strategic pillars. Works efficiently with team members to reach branch goals and maintain branch profitability. Remains up to date and knowledgeable on credit union products, services, and related policies and procedures. Processes member loan requests, and completes any follow up needed to complete the loan request. Assists team members to ensure continuity of service and achievement of individual, team and organizational goals.
Ability to adapt, blend with different branch locations and staff members to ensure extraordinary member experience no matter what the physical location maybe.
Ensures “Truth in Savings” compliance. Completes annual compliance training within provided time frames. Ensures compliance with BSA Rules and Regulations.
Reliable attendance is an essential function of this position.
PERFORMANCE MEASUREMENTS
Is a champion of our culture, striving for excellence, improving efficiencies, a sense of urgency, solution oriented, able to get to yes and willing to do what it takes to provide extraordinary member experience. Demonstrates the “customer performer model” and CML skills when interacting with colleagues and members.
Good communication and coordination exist with team members to support and achieve the goals of branch and SUN.
Documents, files, records, and reports are current, correct, and submitted in a timely manner. All reporting functions follow government regulations. Accounting or record keeping errors or discrepancies are promptly identified and resolved. Policies and procedures are modified to ensure effective and efficient service delivery.
Member Experience delivered professionally and effectively
QUALIFICATIONS
Education/Certification: High school graduate or equivalent some college preferred.
Required Knowledge: Knowledge of procedures and IRA laws, Truth in Savings,
Certificate, and branch functions.
Understanding of Credit Union Information Systems and accounting functions.
Familiarity with industry-related laws and regulations.
Experience Required : One to three years of related experience required.
Skills/Abilities: Excellent “people skills” and a passion to help others achieve their financial dreams. Ability to communicate effectively with members and colleagues.
Attentive to the details.
Well organized, able to prioritize.
Team player and contributor with a desire to learn and develop oneself!
Knowledgeable in the use of Microsoft Office and other modern computer applications.
Mathematics Ability : Ability to perform basic math skills and use decimals to compute ratios and percentages.
WORKING CONDITIONS : No hazardous or significantly unpleasant conditions (such as in a typical office).
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees may be terminated for any reason not prohibited by law.
Auto-ApplyYoga Studio - Member Sales & Service
Service associate job in La Quinta, CA
Job Description
Coachella Fitness Concepts Inc. is dedicated to helping our community live their best lives through affordable, accessible Pilates and yoga classes. We believe everyone deserves the mind-body experience of fitness, creating better health with a focus on core strength, stability and balance. We offer a variety of different class types designed to accommodate students of all levels in a way that is empowering, energizing, and fun. Our methodologies provide a consistent but creative experience for each class type, every time.
Position Overview
Our growing Company employs a small but mighty team, and the successful candidate will assist the General Manager with new membership sales, studio operations, cleaning, and membership retention. The Wellness Advisor provides superior customer service while assisting new and current students in class selections, answering membership questions, and handling merchandise purchases. In addition to strong customer service skills, they must have knowledge of basic computer functions, be able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales and service. We expect our team to be excited about meeting and greeting our customers and be part of building a strong community.
Essential Duties and Responsibilities
Sales
Execute sales process of lead generation, follow up, and closing the sale.
Meet and exceed sales goals as established by the General Manager.
Build relationships and understand a prospect's fitness goals, and present appropriate services.
Conduct studio tours to establish rapport to facilitate sales; book appointments for and follow up after initial class visits.
Participate in promotional events (health fairs, grand openings, marathons, and community events)
Develop sales skills by participating in trainings and company meetings.
Maintain in-depth knowledgeable about all products, programs and pricing.
Sell retail items and assist customers with product inquiries.
Membership Retention
Address member inquiries in-person and via phone.
Provide a warm and welcoming experience for all members and visitors.
Studio Operations
Maintain a clean ,safe and welcoming environment per company policies
Adhere to all health and safety regulations
Other Responsibilities
Maintain a positive and professional attitude, promoting company values.
Respond to customer concerns and feedback in a friendly and efficient manner.
Follow safe work practices and attend all training.
Perform additional duties as assigned by the General Manager or Company Management.
Qualifications
To excel in this role, candidates must meet the following criteria: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
2+ years of retail or fitness sales experience.
Skills and Abilities
Fluency in English with strong verbal and written communication skills.
Excellent customer service skills
Solid writing and grammar skills
Professional, punctual, reliable and well-groomed
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information with integrity
Ability to work harmoniously with co-workers, clients and the general public
Ability to stay calm and professional, under pressure
Proficient with computers and studio management software
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Ability to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, and kneel.
May be asked to occasionally lift up to 30 pounds.
Must be able to physically complete cleaning tasks such as mopping, dusting and disinfecting surfaces.
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus.
Must be able to effectively hear in person and via telephone.
Compensation and Perks
Competitive hourly wage $17-$20/hour plus commission on sales
Performance-based bonus opportunities.
Potential for career growth into additional sales and management roles
.
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aUoAwghgYn
Customer Service Advisor
Service associate job in Cathedral City, CA
Job Title:
Customer Service Advisor
Compensation:
$16.50 - $16.74
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a Customer Service Advisor!
FULL-SERVICE REWARDS:
Biweekly Bonus Incentives
Spot bonuses through our internal rewards program
Opportunities for career advancement
Sundays are closed at most locations
No late nights or early mornings
Full and part-time scheduling is available
Paid time off (PTO) after 180 days
401K plan with company match
DailyPay
Employee discounts
Employee referral and fleet acquisition bonuses
Medical, dental, and vision insurance benefits are available 30 days after the first day of work
PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more
Professional uniforms paid for and laundered
GEAR UP FOR YOUR ROLE: At Jiffy Lube, our mission is to Create Guests for Life. As a Customer Service Advisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career! WHAT DOES SUCCESS LOOK LIKE?
Greet every guest with a warm welcome and a sincere smile
Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations
Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues
Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles
Communicate with the team and assist with the oil change process as needed
Check and communicate oil levels, part numbers, and repair services with the team
Through training, mastering the menu, products, services, and vehicle specifications
Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life
WHAT IS YOUR ROLE WITHIN THE J-TEAM?
Promote teamwork to ensure timely and accurate guest care during all operating hours
Keep the service center clean and organized
Record all work performed on the repair order
Report safety issues immediately to management
Strictly follow company policies on vehicle care and operation
Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting
WHAT DO YOU NEED?
Previous automotive sales experience is preferred but not required
At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc.
Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
Strong communication skills for interacting with guests and team members
A solid work ethic with a positive attitude; self-motivated, reliable, and a team player
Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions
Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting
Willing to work in different temperatures, noisy environments, and around exhaust fumes
Ready to work flexible hours, including weekends and some holidays, depending on the location
Dedicated to following all safety protocols and company policies
Perform other duties as assigned
Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
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