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Service associate jobs in Irvington, NJ

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  • Associate, Client Service

    Kantar 4.3company rating

    Service associate job in New York, NY

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $59k-93k yearly est. 21h ago
  • Warehouse Customer Service

    Cognizant 4.6company rating

    Service associate job in Woodbridge, NJ

    We are seeking a client-focused Customer Service Representative to serve as the primary point of contact for our clients. This role ensures seamless communication and execution of services across areas of order management, inventory control, appointment scheduling, and billing. This position will be working in an office environment in Woodbridge, NJ. Key job duties: Order Management •Initiate, modify, cancel, and confirm customer orders. •Adjust orders based on inventory availability and communicate those changes proactively. •Respond to order status inquiries and distribute relevant documentation, including Bills of Lading and Proofs of Delivery. •Oversee export procedures, including the preparation of USDA documentation and inspection coordination. Inventory Management •Process inventory holds and release requests. •Manage special day holds and communicate placarding or segregation needs to operations. •Facilitate inter-customer product ownership transfers. •Conduct detailed inventory inquiries and generate traceability reports in the event of product recalls. Billing and Financial Administration •Generate and format invoices for third-party payment processing. •Audit billing for accuracy, including accessorial charges and credit memos. •Reconcile month-end invoices and perform invoice audits. General Administrative Support/Appointment Coordination •Greet and assist facility visitors in a professional manner. •Configure customer profiles within the Warehouse Management System and respond to ad hoc service requests. •Maintain and update slot schedules via company link, including ad hoc appointment modifications. •Assign carrier appointments and respond to appointment or load status inquiries. Qualifications: •1-2 years of experience in customer service or logistics operations. •High school diploma or equivalent; further education in logistics, business, or related field is a plus. •Experience in logistics or food supply industries preferred. •Proficiency in Microsoft Office Suite and strong typing skills. •Familiarity with logistics management software (e.g., Vendor Management System) is a plus. •Effective communication, problem-solving, and organizational skills. •Ability to multitask and stay organized in a demanding environment. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. Hourly Rate and Other Compensation: The hourly rate for this position is between $18.00 - $21.00 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: •Medical/Dental/Vision/Life Insurance •Paid holidays plus Paid Time Off •401(k) plan and contributions •Long-term/Short-term Disability •Paid Parental Leave •Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
    $18-21 hourly 21h ago
  • Coordinator of Care (Community Health Nurse) - $15,000 Sign-On Bonus or Student Loan Assistance!

    MJHS 4.8company rating

    Service associate job in Lawrence, NY

    $15,000 Sign-On Bonus or Student Loan Assistance! As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. Patients trust and rely on your judgment. And so do we! Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right. Excellent clinical assessment skills Strong ability to solve problems independently and interact with an integrated team Current NYS RN license and registration Bachelor's degree in nursing preferred Minimum of one year acute medical-surgical nursing experience CHHA experience preferred
    $40k-58k yearly est. 7d ago
  • Technical Service Representative

    Visory 3.8company rating

    Service associate job in New York, NY

    The Visory Technical Service Representative Lead (Tier 2) will serve as the dedicated on-site technical support resource for a key wealth management client in New York City (Midtown). This role provides advanced troubleshooting, escalated issue resolution, and high-quality customer service while acting as the primary technical point of contact for all on-site needs. Working from the client's office Monday through Friday, the TSR Lead will manage and resolve the client's support tickets, coordinate with the broader Technical Service Team for escalations, and ensure consistent, reliable IT support. This position requires strong Tier 2 technical expertise with an emphasis on Azure technologies; Nerdio experience is a plus. While MSP background is beneficial, candidates with solid internal IT support experience will also be considered due to the single-client focus. Only candidates currently in the NYC area will be considered for this role. Duties/Responsibilities: Provide front-line technical support with exceptional customer service both on-site in NYC office and via email, phone and chat while also achieving target customer satisfaction on assigned tickets. Use excellent communication and interpersonal skills to ensure that customer and system issues are resolved in a timely fashion. Identify recurring customer issues and diagnose root causes, then collaborate with Technical Service Manager and Technical Service Team to determine permanent resolutions and solve tickets in the que. Fully document all customer issues and support calls in the ticket system, including problem resolution and time to fix, as well as update existing documentation when found to be incomplete or inaccurate. Maintain and participate in on-call schedule, including weekends and after-hours. Complete assigned training and any other technical training which relates to your job and required skills. Required Skills/Abilities: Strong understanding of Active Directory Fundamentals On-Prem and Azure O365 Working knowledge of Group Policy, RDS/RDP, and Citrix fundamentals Expertise in Microsoft Windows desktop and server operating systems plus Cloud hosting principles. Knowledge of local printer configurations in Remote VMs & Local On-Prem machines Proficiency with Remote Monitoring and Management Systems Working knowledge of Windows Command Line interface Networking fundamentals - including VPN/VoIP/ACLs/Security/Compliance Work in conjunction with other departments to investigate issues. 5+ years related IT work experience and/or training; or equivalent combination of education and experience preferred. Education and Experience: Associates' or Bachelor's degree preferred Full Azure Suite experience required, Nerdio a plus! MS-900 Microsoft 365 Fundamentals Certification, preferred CompTIA Network+ Certification, a plus! About Visory: Visory is a hands-on technology and cybersecurity partner delivering enterprise-grade IT services, compliance support, and managed infrastructure to financial, accounting, construction, and other growing businesses. Backed by a team of over 150 professionals, Visory combines deep industry expertise with excellent client support to keep clients secure, compliant, and running smoothly. The company empowers clients to confidently navigate digital transformation with proactive, thoughtful solutions.
    $57k-96k yearly est. 21h ago
  • Customer Success Specialist

    Net2Source (N2S

    Service associate job in Somerset, NJ

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-76k yearly est. 2d ago
  • Customer Success Specialist

    Clarity Recruiting

    Service associate job in New York, NY

    Our client, a leading energy supplier providing structured natural gas and electricity products, is seeking a talented and driven Enrollment & Client Success Manager to support client onboarding, data management, and customer success operations. Salary: $60,000-$65,000 annually, plus performance bonus Office policy: Onsite, Staten Island Responsibilities: Upload and enroll new client contracts Track successful enrollments and client drops Create renewal screens for existing clients Update and maintain the customer service CRM (HubSpot) Support updates to the contracts database Assist with daily utility meter read file processing Oversee weekly and monthly enrollment/drop reports for internal distribution Assist with billing disputes and cancellations/re-bills Education, Experience & Skills: Highly self-motivated with strong problem-solving abilities Ability to multi-task in a time-sensitive, high-pressure environment Proficiency in Microsoft Word and Excel required Strong written and verbal communication skills Compensation & Benefits: Salary: $60,000-$65,000 annually, plus performance bonus 401(k) with employer match (100% of the first 3%; 50% between 3-5%) Health benefits available
    $60k-65k yearly 3d ago
  • Customer Service Representative

    ESP Enterprises Inc. 4.5company rating

    Service associate job in Newark, NJ

    Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview
    $35k-41k yearly est. 4d ago
  • Client Services Associate

    Coda Search│Staffing

    Service associate job in New York, NY

    One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic. The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries. Responsibilities include, but are not limited to: Content Development: Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority. Firm & Investor Relations Support: Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities. Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information. Support special projects and ad hoc initiatives as assigned. Candidate Profile 1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.
    $56k-95k yearly est. 4d ago
  • Client Services Associate

    Motion Recruitment 4.5company rating

    Service associate job in New York, NY

    Client Service Associate 12 Month Contract (Possible Extension) Max Pay Rate: $29/Hr. (W-2) The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company's products. Under supervision, the role communicates with clients and focuses on supporting the onboarding of new client accounts, delivering reports to clients, and working with business partners to service client needs throughout the client lifecycle. This role collaborates closely with teams across the enterprise to deliver an outstanding client experience. Key Responsibilities and Duties Assist in the coordination of client transitions activity (i.e. onboarding, off boarding) in close partnership with relevant company business partners Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, client agreements) Assist team members to ensure ongoing client contractual obligations are being met Support the fulfillment of ad-hoc client inquiries and requests Facilitate and oversee client cash flow requests to ensure proper handling Help manage client communications to ensure timely and proactive updates are provided Proactively anticipate client needs and assist in the development of strategies for meeting and exceeding those needs Update and maintain client and authorized third party contact information via CRM application Support client meeting preparation by facilitating creation of materials Help identify, escalate and resolve problems for any issues affecting the client experience Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients Supports the completion of due diligence and client questionnaires Educational Requirements University (Degree) Preferred (Not required) You will receive the following benefits: Medical Insurance & Health Savings Account (HSA) 401(k) Paid Sick Time Leave Pre-tax Commuter Benefit Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today's highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients. Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.
    $29 hourly 4d ago
  • Reservations Agent

    Casa Cipriani New York

    Service associate job in New York, NY

    At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. The job is seasonal with the potential of becoming full time. Essential Functions and Responsibilities of the job include but are not limited to: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed. Excellent organizational skills and attention to detail Ability to handle challenging situations and resolve customer complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences) Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information. Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy. Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential. Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example. Perform Switchboard duties and direct calls as needed. Participating in training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed. Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred. Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required. Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction. Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important. Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential. Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial. Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary. Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable. Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential. Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected. Refined verbal and written communication skills. Minimum 2 years of progressive experience in a hotel or a related field requirement. Ability to work overnight, weekends, and holidays. Ability to stand or walk for long periods of time. Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
    $30k-37k yearly est. 4d ago
  • Logistics & Customer Service Representative

    LHH Us 4.3company rating

    Service associate job in New York, NY

    Job Type: Full-Time | Contract or Permanent (based on client need) Industry: Logistics | Supply Chain | Customer Support LHH RecruitmentSolutions is currently seeking a Logistics & Customer Service Representative on behalf of our client. This role is ideal for candidates with strong communication skills and a background in coordinating transportation, resolving customer issues, and supporting end-to-end order and delivery processes. Key Responsibilities Enter and maintain customer orders and shipping information with accuracy Coordinate deliveries, shipments, and transportation routes to ensure on-time arrival Serve as liaison between customers, distributors, and freight/logistics partners Track purchase orders and resolve service or delivery conflicts Maintain updated records of deliveries, damage reports, and service adjustments Benchmark carrier rates and support cost-efficient route planning Assist the sales team with customer invoicing and support documentation Monitor logistics KPIs and support the logistics budget process Ensure compliance with logistics regulations and internal documentation standards Support ad hoc logistics and customer service projects as needed Qualifications 2+ years of experience in logistics, transportation coordination, or customer service Experience working with freight carriers, 3PLs, and distributor networks Strong organizational and problem-solving skills Excellent communication skills and customer-first mindset Proficiency in Microsoft Excel and logistics software/tools Ability to work cross-functionally with sales, finance, and operations teams Detail-oriented and capable of managing multiple priorities in a fast-paced environment Work Environment Onsite or hybrid work schedule depending on client site Collaborative logistics and operations team Reports to the Operations Manager To Apply: Apply directly through this job board posting or submit your resume to ********************* Pay Details: $50,000.00 to $55,000.00 per year Search managed by: Renee Walker Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $50k-55k yearly 19h ago
  • Customer Service Specialist

    Robert Half 4.5company rating

    Service associate job in Bergenfield, NJ

    📍 Customer Service Representative - Growing Company in Bergen County, NJ Our client a rapidly expanding healthcare-focused organization is seeking a Customer Service Representative to join our team. This individual will be the primary point of contact for patients, providers, and healthcare offices-delivering exceptional service with professionalism, accuracy, and care. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you! ✨ Key Responsibilities Serve as the first point of contact for patients and healthcare providers. Respond to inbound calls, emails, and support inquiries promptly and professionally. Assist with order entry, insurance information collection, and product recommendations. Collaborate with warehouse and operations teams to ensure timely order fulfillment. Maintain accurate documentation and patient records. Troubleshoot issues and escalate complex concerns when needed. Support general administrative and clerical tasks. Demonstrate knowledge of healthcare processes and terminology. 📌 Requirements Prior experience in a healthcare or medical office setting is required. Bilingual candidates strongly preferred. Strong computer skills (Excel, email platforms, data entry). Excellent verbal and written communication skills. High attention to detail with the ability to multitask. Professional, patient, and solutions-oriented mindset. Ability to quickly learn new software and systems. ⭐ Preferred Skills (Nice to Have) Experience with platforms such as Shopify, ShipStation, HubSpot, QuickBooks, Square, or JotForm. Familiarity with Orthopedics.
    $31k-39k yearly est. 1d ago
  • Mail Service Associate

    Pyramid Consulting, Inc. 4.1company rating

    Service associate job in Morris Plains, NJ

    Immediate need for a talented Mail Service Associate . This is a 03 months contract opportunity with possible extension and is located in Morris Plains, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93508 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Resource typical working day: Receiving and sorting incoming mail and packages Delivering mail and packages to appropriate recipients Interacting with clients in a professional manner Providing general support to the facilities team Key Requirements and Technology Experience: Key Skills; ["Mailroom ", "Package Handling", "Facilities Support"] Communication and collaboration Skills At least 2 years of experience Education: HS and GED Basic computer functions Microsoft office suite Interview Process: 1 virtual and 1 onsite interview Our client is a leading commercial real estate services and investments Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $20-23 hourly 1d ago
  • Commercial Lines Customer Service Representative

    Strategic Insurance Partners-Sip

    Service associate job in Nutley, NJ

    About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $30k-39k yearly est. 4d ago
  • Customer Service Representative

    Conduet

    Service associate job in Jersey City, NJ

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge
    $30k-39k yearly est. 4d ago
  • Customer Service Representative- ERISA Fidelity Department

    Colonial Surety Company

    Service associate job in Woodcliff Lake, NJ

    Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
    $45k yearly 1d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Service associate job in Woodbridge, NJ

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI
    $45k-49.5k yearly 2d ago
  • Customer Service Representative

    Pop-Up Talent 4.3company rating

    Service associate job in Edison, NJ

    Edison, NJ 08817 Role Type: Onsite Role Note: MUST be legally authorized to work in the United States. JOB RESPONSIBILITIES: Core Responsibilities: Ensures all orders received, through EDI, emails and phone are processed in a timely and accurate manner. Ensure any changes or revisions to orders are properly documented and communicated. Provide necessary documents to operations/warehouse department Responsible for establishing and maintaining effective communication with all customers regarding price discrepancies, out of stocks and potential shipping delays Ensure all customer related documentation is complete and filed Processes RMAs and credits. When necessary, forward credits to customers and corporate finance Oversee/manage Papervision Attend and participate meetings as required Additional Responsibilities: Answer incoming calls Oversee the resolution of all customer complaints. Ensure communications are comprehensive and thorough. Report all complaints to supervisor when applicable Provide customers missing or misplaced documents including but not limited to invoices and BOLs Provide effective support to sales team Greets and screens visitors and telephone call and notifies staff members or records and relays messages Monitors admittance to facility assuring admittance is authorize employees and vendors only Complete miscellaneous customer care functions and special projects as assigned Complete reports and maintain documentation as required Performs other duties as assigned JOB REQUIREMENTS: Education/Certifications: High School diploma or GED equivalent Experience: One to two years related experience and/or training; or equivalent combination of education and experience System Implementation preferred Knowledge/Skills/Abilities: Knowledge of Microsoft Excel; IDS systems; Power Sell software; EDI software and Microsoft Outlook Oral and written communication skills Time management 10 key skills Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organization Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Good judgment is required for this position as there may be times when direct supervision may not be immediately available WORK ENVIRONMENT: Onsite Role: This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office Travel (Minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons PHYSICAL ENVIRONMENT/DEMANDS: Office Roles: Most work is performed in a temperature-controlled office environment Incumbent may sit for long periods of time at a desk or computer terminal While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday Stooping, bending, twisting, and reaching may be required in the completion of job duties Warehouse Roles: Ability to lift up to 75 pounds and to stand, walk, bend, stoop, twist, and turn frequently Exposed to temperatures ranging from -20 degrees below zero to 35 degrees Fahrenheit in Perishable Operation and 37 degrees to 90 degrees Fahrenheit in Grocery Operation Ability to do repetitious arm, wrist, and hand movements required for maintenance and service procedures Must be able to work with hands and arms overhead, and to work in or under the equipment Requires manual dexterity, overall coordination, and good balance to work both at ground level and in high places to perform job duties. Ability to operate work-related equipment Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus Woodstock Farms: Ability to work in an environment containing tree nuts, peanuts, soy, wheat, sesame, milk and different spices like pepper, chili, etc. ADDITIONAL INFORMATION: Interview Process: The selection process will likely consist of two rounds. The first round will be conducted virtually via Microsoft Teams, followed by a second round which will be an onsite interview Temporary to Permanent Opportunity: Conversion from a temporary to a permanent position will be based on business needs, attendance, and overall performance. Candidates demonstrating strong performance and reliability may be considered for permanent employment We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req UNFI-JB-687
    $30k-38k yearly est. 2d ago
  • Environmental Services Specialist

    The New York Academy of Medicine 4.4company rating

    Service associate job in New York, NY

    Job Title: Environmental Services Specialist Department: Facilities Management For over 178 years, New York Academy of Medicine has been a driving force for progress, helping transform the landscape of health through independent thinking, rigorous research, and dynamic collaboration. Our mission reaches beyond the boundaries of conventional institutions; we champion a future where every person - no matter their background or circumstance - has what they need to live a healthier, longer life. True transformation happens when diverse perspectives unite with a shared vision. We bring together grassroots advocates, global leaders, clinicians, policymakers, researchers, and community voices in purposeful partnership. Our work is grounded in evidence and resonates with human experience. We consistently turn ideas into action, accelerating the adoption of innovations that advance health equity far beyond New York's borders. Position Summary/Overview: Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for: Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces) Maintaining the general cleanliness of all buildings and grounds, including front of building and doors Inspection of any light fixtures that are out and replace any bulbs, etc. Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs. Assisting with delivery of furniture and supplies to the building. Accommodating staff requests for maintenance services as instructed by supervisor Removal of all trash as directed Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required Other duties as assigned. The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally. Qualifications: Working knowledge of policies and procedures relevant to the job function A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge 2-5 years of maintenance staff experience required High School Diploma or equivalent required Ability to work flexible hours Ability to work outside in all weather conditions Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits. NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees. Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled. Salary range: The salary range for this position is $18 to $20 per hour.
    $18-20 hourly 2d ago
  • Customer Experience Analyst

    Uniqlo 4.1company rating

    Service associate job in Kearny, NJ

    Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $20k-30k yearly est. 21h ago

Learn more about service associate jobs

How much does a service associate earn in Irvington, NJ?

The average service associate in Irvington, NJ earns between $29,000 and $100,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Irvington, NJ

$53,000

What are the biggest employers of Service Associates in Irvington, NJ?

The biggest employers of Service Associates in Irvington, NJ are:
  1. Arbill
  2. Bloomingdale's
  3. JPMorgan Chase & Co.
  4. Lowe's Companies
  5. Industrial Bank Co., Ltd
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