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Popular service associate certifications include Certified Management Accountant (CMA), Certified Public Accountant (CPA), or Certified Professional, Life and Health Insurance Program (CPLHI). To improve service associate qualification and skills, we prepared some online courses to help in service associate education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 27.4% |
| 2 | Accounting | 8.0% |
| 3 | Psychology | 7.2% |
| 4 | Finance | 6.2% |
| 5 | General Studies | 5.0% |
1. Digital Transformation in Financial Services
This Specialization is intended for learners that have or wants to have a career in the digital financial industries.\n\nThe Specialization explores the evolving world of finance, focusing on the changing dynamics caused by the conversion of products and services into digital goods, new customer demands and changing regulation to govern the competetive landscape - the digital transformation of finance.\n\nYou’ll learn about concepts such as digital platforms and business ecosystems, be exposed...
2. Blockchain Revolution in Financial Services
As the Internet was the first digital medium for information, blockchain is the first native digital medium for value. Blockchain is poised to transform the economy and society at large—redefining the ways we transact online, share ideas, and manage workflows. The financial services sector is a key lever in such transformations.\n\nThis four-course specialization introduces learners to the world of blockchain technology for financial services—including what blockchain is, how it works, and why...
3. Fundamentals of Financial Services
Understanding key elements and basic workings of the Financial Services Industry (useful for exams as well)...
4. Financial Accounting-Debits & Credits-Accounting Transaction
Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...
5. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
6. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
7. Financial Accounting-Adjusting Entries & Financial Statement
Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...
8. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
9. Principles of Financial Accounting
Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...
10. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
11. Financial Accounting & Excel-Comprehensive Accounting Course
Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...
12. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
13. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
14. Customer Service
How to Approach New Customers and Maintain Existing Ones...
15. Understand Banks & Financial Markets
The world of financial markets: participants, products, trading motives, pricing and structure...
16. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
17. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
18. Complete Financial Modeling for Project Finance in Excel
Learn Financial Modeling for Project Finance and Infrastructure Valuation ( DCF and IRR )...
19. Financial Accounting: The Complete Introductory Crash Course
Learn the Basics of Financial Accounting: Financial Statements, Debits and Credits, The Accounting Cycle and More!...
20. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
| Service associate education level | Service associate salary |
|---|---|
| Master's Degree | $51,894 |
| High School Diploma or Less | $38,023 |
| Bachelor's Degree | $48,174 |
| Some College/ Associate Degree | $40,536 |