Question 1

How long does it take to become a Service Associate?

Accepted Answer

It takes 3 years of professional experience to become a service associate. That is the time it takes to learn specific service associate skills, but does not account for time spent in formal education.

Question 2

How do I become a registered client service associate?

Accepted Answer

To become a registered client service associate, you will need at least an associate's degree in business. Typically companies will also look for some background or work experience in a bank or similar financial institution.

Question 3

How much do customer service associates make?

Accepted Answer

Customer service associates make approximately $32,000 per year. Annual compensation for these jobs vary depending on job performance, experience, and location.

A customer service associate's performance impacts their base salary. The average annual bonus for an associate is approximately $2,000. Customer service associates who perform at a high level can earn annual commissions of approximately $7,000 a year.

Question 4

What are the duties of a customer service associate?

Accepted Answer

The duties of a customer service associate revolve around responding to the company's various types of customer service requests. The customer service associate does this by answering questions and resolving problems when a customer calls and has an issue that needs to be handled.

Question 5

What are the three main skills requirements when applying to be a service associate?

Accepted Answer

The three main skill requirements needed when applying to be a service associate are communication, customer service, and problem-solving. Customer service associates assist customers with inquiries related to a company's products and services, which means they need to maintain company and product knowledge to help.

Question 6

What is a service associate at Kohl's?

Accepted Answer

A service associate at Kohl's assists customers in returns and other service requests. The service associate at Kohl's does this by processing customer returns and purchases and answering questions, and resolving problems when a customer has an issue that needs to be handled.

Question 7

What is a service associate at a bank?

Accepted Answer

A service associate at a bank assists bank customers in managing various aspects of their bank accounts. The customer service associate does this by answering questions and resolving problems when a customer calls or comes into the bank with an issue or request.

Question 8

What is a good starting salary for a Service Associate?

Accepted Answer

A good starting salary for a service associate is $23,000 in the United States. That puts you in the 10th percentile of annual income for a service associate in the U.S., which is about what you would expect if you were new to the field. The average salary for service associates is $41,538, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a service associate can vary by state.

Question 9

What is the salary of a virtual customer service associate?

Accepted Answer

The salary of a virtual customer service associate is approximately $32,000 per year. Annual compensation for these jobs varies depending on location, experience, and performance.

Virtual customer service associate positions are typically paid at an hourly rate, however, an annual salary ranges from $19,000 to $50,000. These base salaries often depend on a variety of factors. Larger cities, where the cost of living is high, pay a higher rate for virtual customer service associates. Cities like Chicago and Los Angeles show virtual customer service associates making slightly more (2%) than the national average.

Question 10

Can a service associate make 100k?

Accepted Answer

Yes, you can make $100,000 per year as a service associate. While possible, it is unlikely to earn over $100k as a service associate because even higher-paid positions do not typically earn more than $74,000 per year. The average annual salary for a service associate is $41,538. For example, service associates in Massachusetts whose salaries are in the 90th percentile earn an average salary of $128,000.

Question 11

How much do client service associates make?

Accepted Answer

Client service associates make around $50,000 to $60,000 in a year. This amount can vary depending on location and experience level, but typically the salary range for this position does not differ significantly.

Question 12

What is meant by customer service associate?

Accepted Answer

What is meant by customer service associate is a role where the individual's duties revolve around responding to various types of customer service requests. The customer service associate does this by answering questions and resolving problems when a customer calls and has an issue that needs to be handled.

Question 13

What percentage of Service Associates are female?

Accepted Answer

59.8% of service associates are female in the United States. This is 0.5 percentage points higher than last year. Additionally, the percentage of female service associates has decreased by -1.6 percentage points since 2010. That means there are a total of 338,710 female service associates in the U.S. and 227,695 male service associates in the United States. Note that Zippia's estimate accounts only for the 566,405 people with the specific job title of service associate and doesn't include grouping similar job titles, or people with potentially similar credentialing.

Question 14

How do you describe a customer service associate job on a resume?

Accepted Answer

You describe a customer service associate job on a resume by highlighting your skills and training. As a customer service associate, you understand the importance of first impressions. Consider your resume the first impression you make on a potential employer.

Question 15

What is the job description of a customer service associate?

Accepted Answer

The job description of a customer service associate is to manage customer satisfaction and concerns. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

Frequently asked questions about service associates

Questions about becoming a service associate