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Service associate full time jobs

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  • Client Service II Representative - Mailroom/Print Production

    Canon U.S.A., Inc. 4.6company rating

    Reston, VA

    US-VA-Reston Type: Full-Time # of Openings: 1 VA - Reston-Bechtel-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-RH1 #PM19 #LI-Onsite PI3c0c074acb6d-37***********1
    $17.2-23.4 hourly 6d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine 3.8company rating

    Bealeton, VA

    Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 60d+ ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Gaithersburg, MD

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employment Position: Full Time Salary: $70,000.00 - $90,000.00 Yearly Salary is negotiable. Zip Code: 20879
    $70k-90k yearly 48d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Washington, DC

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. Seeking Japanese speaking individuals for this position. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $55k-94k yearly est. 12d ago
  • Security Professional - Retail Customer Service Desk

    Job Listingsallied Universal

    McLean, VA

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Professional - Retail Customer Service Desk in McLean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer with Allied Universal in a retail location, you will play a key role in creating a welcoming environment for all visitors and staff. You will help to deter potential security-related incidents by managing access control, checking badges, and responding to inquiries with professionalism and courtesy. Your presence at the front desk supports the smooth flow of daily operations while upholding our company values of integrity, teamwork, and putting people first. This role offers the opportunity to engage with a dynamic team and make a positive impact every day. Position Type: Full Time Pay Rate: $27.00 / Hour Job Schedule: Day Time Tue 10:30 AM - 07:30 PM Wed 10:30 AM - 07:30 PM Thur 10:30 AM - 07:30 PM Fri 10:30 AM - 07:30 PM Sat 10:30 AM - 07:30 PM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial Benefits: Participate in our retirement savings plan to invest in your future. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk. Monitor entry and exit points to help to deter unauthorized access and/or suspicious behavior within the retail location. Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols. Maintain detailed logbooks and/or reports regarding daily activities, incidents, and irregularities observed at the front desk. Coordinate with Allied Universal management and site staff to support security-related operations as needed. Assist in emergency response activities when appropriate, including guiding individuals during evacuation or lockdown procedures. Answer inquiries from visitors and staff in a courteous and professional manner, providing information and directions as needed for the retail environment. Minimum Requirements: Customer service experience is preferred. Experience with access control or badge systems is preferred. Comfortable using a computer or tablet is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************ If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ******************** Requisition ID 2025-1463303
    $27 hourly Auto-Apply 2d ago
  • Language Services Associate

    Cayuse Holdings

    Washington, DC

    **The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Receive and manage incoming interpretation and translation requests. + Assign qualified language professionals based on language, specialization, and availability. + Monitor task progress and ensure timely delivery of services. + Maintain clear and consistent communication with clients and interpreters/translators. + Assist in maintaining an up-to-date database of language professionals, including certifications and availability. + Track performance metrics and ensure compliance with service standards. + Identify gaps in language coverage and assist in recruitment efforts. + Guide new clients through onboarding, including service setup and expectations. + Provide responsive support and troubleshoot service issues. + Collect feedback and collaborate with internal teams to improve client experience. + Travel to client sites for consultations, presentations, and relationship-building. + Promote language services and identify upselling opportunities. + Represent the company at industry events and networking opportunities. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience). + 2+ years of experience in resource management, scheduling, or client services (language services preferred). + Strong organizational and multitasking skills. + Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience. + Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships. + Familiarity with industry-specific platforms related to language services or translation management. + Proven ability to manage and allocate resources effectively under time-sensitive conditions. + Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** · Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. · Exceptional verbal and written communication skills. · Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. · Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. · Must be self-motivated and able to work well independently as well as on a multi-functional team. · Ability to handle sensitive and confidential information appropriately · Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. **Desired Qualifications:** · Multilingual abilities are a plus **Reports to: Language Services Program Manager** **Working Conditions** · Professional remote office environment. · Occasional travel required for onsite client visits · Must be physically and mentally able to perform duties extended periods of time. · Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. · Must be able to establish a productive and professional workspace. · Must be able to sit for long periods of time looking at computer screen. · May be asked to work a flexible schedule which may include holidays. · May be asked to travel for business or professional development purposes. · May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. **Pay Range** USD $60,000.00 - USD $75,000.00 /Yr. Submit a Referral (**************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103641_ **Category** _Language Services_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $60k-75k yearly 12d ago
  • ER Medstar Service Associate

    Medstar Research Institute

    Washington, DC

    Department: Emergency Room Status: Full-time, 40-hours per week Schedule: Day/Evening/Night Shifts with rotating weekends (You must be available for all shift types; rotating schedule) This position performs clerical functions within the Emergency Department or MedStar. Pre-registers patients in the Emergency Department/MedSTAR preparing the necessary paperwork to initiate emergency care physician order entry of emergency diagnostic test; dispatching of outgoing and incoming telephone calls bed management of all patients admitting through the Emergency Department and performs related clerical functions. Primary Duties and Responsibilities * Pre-registers patients in the ED/MedSTAR generating a medical record in order to initiate emergency/trauma care. Hospital/department records/data bases for earlier medical record numbers/charts and requests or pulls patient information or medical records and/or assembles various admission packets for medical staff. * Receives processes and expedites requests for Hospital bed assignments and communicates bed assignment request to the Admitting Department. Manages bed assignments via the bed tracking system and communicates bed assignments to the clinical staff. * Works with all in-patient units to ensure patient room is ready/available and coordinates readiness of bed with DES to expedite patient throughput in the ED. * Enters patient information into department and/or Hospital's system(s) including but not limited to: demographic insurance and triage information and updates it with physician orders laboratory tests/results examinations diagnosis/medical findings and unit charges supplies/treatment utilized etc. (All orders are reviewed for transcription accuracy by licensed nursing personnel). * May call insurance company/HMO and/or primary care physician and obtains required authorizations and/or referrals and medical information for the ED physician etc. Photocopies insurance card(s) and ID for record. May phone insurance companies for levels of benefit coverage. * Manages multi-line telephone system (10 lines) Receives screens and responds to telephone calls. Assists the caller providing appropriate information based on own expertise and per department/Hospital policy. May forward/direct call to another more appropriate individual or department for assistance. Takes and forwards messages as appropriate. * Receives and initiates telephone calls including STATS monitors call log of all out-going and returning pages for 4 ED physicians relaying information as appropriate. Responds to or relays patient requests. Initiates and completes clerical functions regarding the admission discharge and transfer of patients. Manages all ED medical records ensuring all documents are complete in preparation for facility and professional billing. Scanning all documents into AZYXXI and preparing MR for admitted and discharge patients. * Prepares records for professional/facility billing: sorting and compiling information/ documentation and scanning into billing system(s). May enter/verify charges and/or close cash register--counting currency checks credit card payments at the end of the shift. May credit patient medications/supplies when discontinued and/or patient is discharged/expires. Initiates and completes clerical functions regarding the admission discharge and transfer of patients. * Files laboratory x-ray reports progress reports etc. in the appropriate patient medical chart . Promptly notifies charge nurse of abnormal test results received by telephone. Thins patient medical chart prepares new chart and delivers discharged patient's chart to Medical Records Department as needed. * Enters and maintains various patient/department information including but not limited to: number of patients registered accurate account of the department's census physician case load etc. May compile and/or print standing or ad-hoc reports/ statistics. * Assists in maintaining department supplies/equipment by monitoring inventory levels ordering supplies as instructed and completing appropriate logs. * Contacts other hospital departments and/or staff to schedule patient's diagnostic/ * therapeutic appointments and/or requests assistance with ancillary tasks. * Maintains a clean organized and efficient work station. Gives report to on-coming Clerk or nursing staff at completion of assigned shift. * Assists with the orientation/training of new employees to the department as directed. Minimal Qualifications Education * High School Diploma or GED required * May require up to l year of technical or other specialized training such as training in typing/keyboarding/word-processing and office administrative procedures including customer service etc. Experience * Six to twelve months experience required as Office Assistant I or equivalent demonstrating organizational skills and a working familiarity with office computers (PC's and/or mainframes) performing word-processing/typing and data entry required Knowledge Skills and Abilities * Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals. * May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application. This position has a hiring range of USD $21.57 - USD $32.81 /Hr. Department: Emergency Room Status: Full-time, 40-hours per week Schedule: Day/Evening/Night Shifts with rotating weekends (You must be available for all shift types; rotating schedule) General Summary of Position This position performs clerical functions within the Emergency Department or MedStar. Pre-registers patients in the Emergency Department/MedSTAR preparing the necessary paperwork to initiate emergency care physician order entry of emergency diagnostic test; dispatching of outgoing and incoming telephone calls bed management of all patients admitting through the Emergency Department and performs related clerical functions. Primary Duties and Responsibilities * Pre-registers patients in the ED/MedSTAR generating a medical record in order to initiate emergency/trauma care. Hospital/department records/data bases for earlier medical record numbers/charts and requests or pulls patient information or medical records and/or assembles various admission packets for medical staff. * Receives processes and expedites requests for Hospital bed assignments and communicates bed assignment request to the Admitting Department. Manages bed assignments via the bed tracking system and communicates bed assignments to the clinical staff. * Works with all in-patient units to ensure patient room is ready/available and coordinates readiness of bed with DES to expedite patient throughput in the ED. * Enters patient information into department and/or Hospital's system(s) including but not limited to: demographic insurance and triage information and updates it with physician orders laboratory tests/results examinations diagnosis/medical findings and unit charges supplies/treatment utilized etc. (All orders are reviewed for transcription accuracy by licensed nursing personnel). * May call insurance company/HMO and/or primary care physician and obtains required authorizations and/or referrals and medical information for the ED physician etc. Photocopies insurance card(s) and ID for record. May phone insurance companies for levels of benefit coverage. * Manages multi-line telephone system (10 lines) Receives screens and responds to telephone calls. Assists the caller providing appropriate information based on own expertise and per department/Hospital policy. May forward/direct call to another more appropriate individual or department for assistance. Takes and forwards messages as appropriate. * Receives and initiates telephone calls including STATS monitors call log of all out-going and returning pages for 4 ED physicians relaying information as appropriate. Responds to or relays patient requests. Initiates and completes clerical functions regarding the admission discharge and transfer of patients. Manages all ED medical records ensuring all documents are complete in preparation for facility and professional billing. Scanning all documents into AZYXXI and preparing MR for admitted and discharge patients. * Prepares records for professional/facility billing: sorting and compiling information/ documentation and scanning into billing system(s). May enter/verify charges and/or close cash register--counting currency checks credit card payments at the end of the shift. May credit patient medications/supplies when discontinued and/or patient is discharged/expires. Initiates and completes clerical functions regarding the admission discharge and transfer of patients. * Files laboratory x-ray reports progress reports etc. in the appropriate patient medical chart . Promptly notifies charge nurse of abnormal test results received by telephone. Thins patient medical chart prepares new chart and delivers discharged patient's chart to Medical Records Department as needed. * Enters and maintains various patient/department information including but not limited to: number of patients registered accurate account of the department's census physician case load etc. May compile and/or print standing or ad-hoc reports/ statistics. * Assists in maintaining department supplies/equipment by monitoring inventory levels ordering supplies as instructed and completing appropriate logs. * Contacts other hospital departments and/or staff to schedule patient's diagnostic/ * therapeutic appointments and/or requests assistance with ancillary tasks. * Maintains a clean organized and efficient work station. Gives report to on-coming Clerk or nursing staff at completion of assigned shift. * Assists with the orientation/training of new employees to the department as directed. Minimal Qualifications Education * High School Diploma or GED required * May require up to l year of technical or other specialized training such as training in typing/keyboarding/word-processing and office administrative procedures including customer service etc. Experience * Six to twelve months experience required as Office Assistant I or equivalent demonstrating organizational skills and a working familiarity with office computers (PC's and/or mainframes) performing word-processing/typing and data entry required Knowledge Skills and Abilities * Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals. * May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application.
    $21.6-32.8 hourly 5d ago
  • ER Medstar Service Associate

    HH Medstar Health Inc.

    Washington, DC

    Department: Emergency Room Status: Full-time, 40-hours per week Schedule: Day/Evening/Night Shifts with rotating weekends (You must be available for all shift types; rotating schedule) This position performs clerical functions within the Emergency Department or MedStar. Pre-registers patients in the Emergency Department/MedSTAR preparing the necessary paperwork to initiate emergency care physician order entry of emergency diagnostic test; dispatching of outgoing and incoming telephone calls bed management of all patients admitting through the Emergency Department and performs related clerical functions. Primary Duties and Responsibilities * Pre-registers patients in the ED/MedSTAR generating a medical record in order to initiate emergency/trauma care. Hospital/department records/data bases for earlier medical record numbers/charts and requests or pulls patient information or medical records and/or assembles various admission packets for medical staff. * Receives processes and expedites requests for Hospital bed assignments and communicates bed assignment request to the Admitting Department. Manages bed assignments via the bed tracking system and communicates bed assignments to the clinical staff. * Works with all in-patient units to ensure patient room is ready/available and coordinates readiness of bed with DES to expedite patient throughput in the ED. * Enters patient information into department and/or Hospital's system(s) including but not limited to: demographic insurance and triage information and updates it with physician orders laboratory tests/results examinations diagnosis/medical findings and unit charges supplies/treatment utilized etc. (All orders are reviewed for transcription accuracy by licensed nursing personnel). * May call insurance company/HMO and/or primary care physician and obtains required authorizations and/or referrals and medical information for the ED physician etc. Photocopies insurance card(s) and ID for record. May phone insurance companies for levels of benefit coverage. * Manages multi-line telephone system (10 lines) Receives screens and responds to telephone calls. Assists the caller providing appropriate information based on own expertise and per department/Hospital policy. May forward/direct call to another more appropriate individual or department for assistance. Takes and forwards messages as appropriate. * Receives and initiates telephone calls including STATS monitors call log of all out-going and returning pages for 4 ED physicians relaying information as appropriate. Responds to or relays patient requests. Initiates and completes clerical functions regarding the admission discharge and transfer of patients. Manages all ED medical records ensuring all documents are complete in preparation for facility and professional billing. Scanning all documents into AZYXXI and preparing MR for admitted and discharge patients. * Prepares records for professional/facility billing: sorting and compiling information/ documentation and scanning into billing system(s). May enter/verify charges and/or close cash register--counting currency checks credit card payments at the end of the shift. May credit patient medications/supplies when discontinued and/or patient is discharged/expires. Initiates and completes clerical functions regarding the admission discharge and transfer of patients. * Files laboratory x-ray reports progress reports etc. in the appropriate patient medical chart . Promptly notifies charge nurse of abnormal test results received by telephone. Thins patient medical chart prepares new chart and delivers discharged patient's chart to Medical Records Department as needed. * Enters and maintains various patient/department information including but not limited to: number of patients registered accurate account of the department's census physician case load etc. May compile and/or print standing or ad-hoc reports/ statistics. * Assists in maintaining department supplies/equipment by monitoring inventory levels ordering supplies as instructed and completing appropriate logs. * Contacts other hospital departments and/or staff to schedule patient's diagnostic/ * therapeutic appointments and/or requests assistance with ancillary tasks. * Maintains a clean organized and efficient work station. Gives report to on-coming Clerk or nursing staff at completion of assigned shift. * Assists with the orientation/training of new employees to the department as directed. Minimal Qualifications Education * High School Diploma or GED required * May require up to l year of technical or other specialized training such as training in typing/keyboarding/word-processing and office administrative procedures including customer service etc. Experience * Six to twelve months experience required as Office Assistant I or equivalent demonstrating organizational skills and a working familiarity with office computers (PC's and/or mainframes) performing word-processing/typing and data entry required Knowledge Skills and Abilities * Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals. * May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application. This position has a hiring range of USD $21.57 - USD $32.81 /Hr.
    $21.6-32.8 hourly 7d ago
  • Customer Service Advisor

    QGR Jiffy Lube

    Sterling, VA

    Full-time, Part-time Description What can you expect as an Automotive Customer Service Advisor? As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are: Efficient teams delivering timely inspections The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations Thorough technicians that deliver quality inspection reports Steady flow of customers What you will do: Greet the customer and acknowledge their request Check-In the customer and verify information Be an expert on all sales processes and initiatives Process phone calls in a professional manner. Encourage the customer to come in for service work. Be comfortable selling to our customers our product offerings Document, verbally communicate and sell the recommendations Write estimates and order parts for services as needed. Be able to create and bill out all sales orders. Work towards achieving any company-set goals or objectives, including individual sales goals. Keep pace with customers, balancing multiple priorities and using good judgement to manage time. Build relationships with customers by communicating the status of their vehicle, promise time. Benefits include: Competitive pay (based on experience) Matching 401K On-the-job training with Award Winning Online Training Platform: Jiffy Lube University We promote from within a commitment we are passionate about No late evenings Tuition reimbursement Paid vacation and holidays Medical insurance Requirements What are the Job Qualifications? Driver's License Ability to Stand on your feet for 10+ hours Ability to speak English Bi-lingual is a plus! Previous sales experience is a plus - automotive is preferred
    $26k-33k yearly est. 60d+ ago
  • Customer Service Agent (Mon-Fri 7am-3:30pm)

    DSV Road Transport 4.5company rating

    Sterling, VA

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Sterling, Global Plaza Division: Solutions Job Posting Title: Customer Service Agent (Mon-Fri 7am-3:30pm) Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $23k-29k yearly est. 8d ago
  • Customer Service Agent

    Maximus Global Services 4.3company rating

    Sterling, VA

    Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnerships, through tailor service to every person, every day”. MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, Baltimore and Las Vegas. Maximus Global Services is a dynamic and growing organization committed to fostering a positive and inclusive workplace. We are looking for Customer Service Agent (Wheelchair services) to join our HR team in Dulles International Airport. Summary/Objective Provide various services such as wheelchair, security and porter services. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Agent must be in communication with the supervisor on duty at all times. Will review the daily manning and assignment for the day. 2. Provide wheelchair services (taking the wheelchair to assigned door and wait for passenger) ensuring that all security procedures are met. Agent will take passenger through customs and baggage claim to the curb only. Agent will not take passenger past curb into parking lot. When finished, agent must call supervisor and return wheelchair to its initial position. 3. Prevents losses and damage by reporting irregularities Competencies 1. Teamwork Orientation 2. Stress Management 3. Ethical Conduct 4. Good Communication 5. Customer Service Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates at an airport setting and/or outside weather conditions. Physical Demands This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Requires bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds. Position Type and Expected Hours of Work This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7). 05:00 Am- 09:00 Am (3) 14:00 Pm- 18:00 PM (3) 20:00 PM - 00:00 Am (3) Travel No travel is expected for this position. Required Education and Experience 1. High school diploma or GED. Additional Eligibility Qualifications 1. Must exhibit exceptional customer service and communication skills, both verbal and written 2. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test 3. Must be able to read, write and speak English 4. Maintain a relationship with both employees and clients 5. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines 6. Must be able to read and understand all operating and airport procedures and instructions. 7. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Security Clearance (if applicable) Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $22k-28k yearly est. Auto-Apply 31d ago
  • GreenDrop Customer Service Attendant

    Savers/Value Village

    Laurel, MD

    Job Title: GreenDrop Attendant Pay Range: Our starting pay ranges from $16.00 to $20.00 Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay Paid vacation time begins accruing on hire date Accrual rate ranges from .019 to .038 per regular hour worked Holiday Pay Based on position and full-time/part-time status 6 paid holidays plus 1 additional floating holiday Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Annual Bonus Performance Merit Increases Disability Insurance Parental Leave Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision. Company-paid life insurance for extra protection and peace of mind. Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. What you'll be working on: The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: Always greet donors in a friendly manner, in full GreenDrop uniform. Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. Assist donors with their donations and help to unload their vehicles. Wear a tablet holder while recording donor information on the company iPad. Assist truck driver during donation pick-ups. Organize donations in the stock room. Maintain the cleanliness of the site, both inside and outside. Fill out supply orders to keep the site stocked with the necessary tools for job completion. Other duties assigned by the manager. Must be able to be on-site during working hours. Must be able to perform essential job functions with or without reasonable accommodations. What you have: Ability to work independently without continuous supervision. Have an outstanding ability to interact with people. Strong desire to provide magnificent service. Able and willing to lift up to 50lbs continuously throughout the day. Ability to work in outside conditions within the different seasons. Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: Must be at least 18 years of age. FLSA: Hourly Travel: No travel required. Work Type/Location: 201 Fort Meade Rd., Laurel, MD 20707 Savers/GreenDrop is an E-Verify employer
    $16-20 hourly Auto-Apply 7d ago
  • Client Success Associate

    The Law Offices of Josephia Rouse

    Rockville, MD

    Job Description Our rapidly growing law practice is seeking a full-time legal Client Success Associate to join our team! We need a skilled professional who is capable of connecting with clients on a personal level, keeping in mind that the matters we handle are very sensitive and personal. A professional who lives by high standards of customer service, who can: A) Have difficult conversations because clients are living one of the hardest moments in their lives, and if you have this conversation with them and walk them through the fire they are going through, you are a part of a transformation they will never forget. Most notably, in walking them through this process you are properly and effectively handling their price, ready-to-hire, attorney-fit objectives so that you can lead them to the firm that you know (because you will learn how well we prepare and treat clients) that the choice to work with Divorce With A Plan is one of the best choices that they will make to solve their problem. B) An expert in providing relevant, helpful and intelligent answers to client's questions and concerns because for every question they have, even though you are not their attorney, you have a wealth of information that once you provide to them, they will have the clarity and connection from you that every step of the way is going to be included in their divorce plan, and all of their concerns have been considered and will be planned out between them and the firm at the appropriate time. C) You will go through a process and conversation with them, providing the clarity, options, and decision-making criteria they need to seamlessly transition to working with Divorce With A Plan. $50,000 + Bonus structure will be discussed after 90 days. Compensation: $50,000 Responsibilities: Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team Manage attorney schedules, including prospective client consultations, to foster caseload growth The primary responsibility of the Client Success Associate in this position is to enhance the firm's sales potential by effectively screening and filtering Potential New Clients (PNCs). By carefully assessing PNCs, the Client Success Associate ensures that only qualified leads are scheduled for appointments with the Client Success Managers. This process maximizes the likelihood of successful sales by ensuring that the Client Success Managers invest their time and efforts into promising opportunities. The Client Success Associate plays a crucial role in optimizing the firm's sales process and ultimately contributes to its overall success. Qualifications: Previous customer service or sales experience preferred High school diploma or equivalent required; Bachelor's degree preferred Full familiarity with the Microsoft Office suite, with advanced Excel proficiency Familiarity with case management and CRM systems a bonus Strong ability to communicate eloquently and empathetically a must Previous legal experience highly valued Firm knowledge of spreadsheet and data management, as well as computer skills Bilingual: ENG/SPA is preferred About Company Why Join Us? In 2023, we became the fastest-growing law firm in the United States-a milestone driven by our mission to help more people build better lives. That momentum hasn't slowed, and we're continuing to grow with purpose. At Divorce With A Plan, you'll be part of a firm deeply committed to impact, innovation, and intentional growth. Benefits Include: Medical, Dental, and Vision with Employer Cost Sharing Firm-paid and Voluntary Life and AD&D Insurance Auto Enrollment 401(k) Plan with Employer Matching Unlimited Paid Leave Remote and Hybrid Work Arrangements Divorce With A Plan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
    $50k yearly 15d ago
  • Human Resources and Management Services Writer/Editor (Contract Contingent - Location Negotiable)

    Prosidian Consulting

    Washington, DC

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Consulting seeks a Writer/Editor to support and participate in a project supporting The Department of Labor, Office of the Assistant Secretary for Administration and Management, Human Resource Center. The Writer/Editor plays an integral role by effectively participating in day to day operations and by offering quality service and excellence in the administration provided for the OASAM. The duties of this position include gathering information about a topic; selecting and organizing the material gathered, organizing material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology and reviewing published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. This role supports the management, to include relationships and important deliverables and helps support others on the project through a positive attitude and effective communication with appropriate stakeholders. This project provides human resources and management contracting support services for the Department of Labor, Office of the Assistant Secretary for Administration and Management, Human Resource Center. This project will include budget and finance, program development, analysis, evaluation, information technology, general project administration and curriculum development and training. This Office (OASAM) is responsible for the development of policies, standards, procedures, systems and materials, related to the resource and administrative management of the Department. The Human Resources Center (HRC) is responsible for providing leadership, guidance and expertise in all areas related to management of the Department's human resources, including recruitment and development of staff, management of personnel systems, leadership in labor management partnership and improving and supporting work and family life. • Gather information about a topic; selecting and organizing the material gathered. • Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology. • Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. • Assist in laying out material for publication. • Review, rewrite, edit, standardize, or make changes to material prepared by other writers or establishment personnel. • Select photographs, drawing sketches, diagrams, and charts to illustrate material. • Perform other related job duties as requested. Qualifications • Master's or Bachelor's degree in English, liberal arts, journalism or related field • Minimum three (3) years' experience in data collection and analysis of technical projects, research, writing, and findings. • Excellent writing and editing skills • An affinity for writing • Ability to express ideas clearly in writing • Good judgment, creativity, self-motivation and curiosity • Experience with Microsoft Office Suite • Excellent oral, technical, written presentation and communication skills Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our full time team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following for internships: Competitive Compensation: ProSidian provides an opportunity to gain college credit through requirements set and approved by your university as well as a stipend granted by ProSidian Consulting when all requirements for such are met at the termination of the internship. ProSidian will work with your university to meet any and all requirements which will allow you to achieve your goals in this position and obtain college credit transferable to your school. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $5k monthly Easy Apply 60d+ ago
  • Vehicle Service Specialist - Full Time

    Henley VIOC

    Winchester, VA

    Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? If you are looking for a full-time career with excellent advancement opportunities, Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $19.75 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Paid vacation and holidays Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #BA0046#
    $19.8 hourly 14d ago
  • Sales & Audience Services Associate

    Arena Stage 3.7company rating

    Washington, DC

    The successful candidate for the Sales & Audience Services Associate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customer service and support, and donation processing. They will uphold essential office functions and ensure the smooth execution of daily will call and front-of-house activities. As a champion of customer service, the individual will deliver exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries. The successful candidate will engage in proactive sales initiatives through outbound calls. They will also demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks. This role is pivotal in maintaining the high standards and vibrant patron engagement that are hallmarks of Arena Stage. Responsibilities: Provides operational support for the department: provides information on Arena Stage, its services, productions, single tickets, and subscription packages to patrons over the phone, in person, and via email. Sells seats, solicits donations, and processes payments for all of our programs. Provides excellent customer service to new and existing patrons; replies to patron queries in a professional manner. Monitors inbound phone queue, prepares mail, packages subscriptions, and prepares and facilitates daily will call. Makes outbound sales calls as requested by managers. Assists in checking reports to ensure proper functionality, hygiene, and confirmation of all ticket sales. Monitors incoming mail and emails to shared office inbox and accurately processes ticket requests Assists with pre-show audience operations including ticket scanning stations and Visitor Services desk staffing. Assist with external rentals in both a box office and front-of-house capacity, which also may include shifts assisting with the events team. Additional Projects as needed, including but not limited to: contacting patrons with a balance on their order; entering and, as needed, escalating, responses to post-performance surveys; and general office clerical work. Requirements: 1 year customer service experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience. Previous ticket sales experience preferred; arts background or passion preferred. Schedule: The successful full-time candidate for this job will work 1-3 days out of Tuesday - Sunday, from 11:45-8:15; one weekend day is required, two preferred. Any changes in scheduling based on office needs will be discussed, and where possible, at least two weeks notice will be given. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.
    $29k-32k yearly est. 60d+ ago
  • Community Engagement Specialist

    Girl Scout Council of The Nation's Capital 4.1company rating

    Washington, DC

    Job Details DC Office - Washington, DC Full Time $52000.00 - $52000.00 Salary/year Nonprofit - Social ServicesDescription Do you have a passion for connecting with people, building partnerships, and creating opportunities for youth to discover their confidence and potential? We're looking for a Community Engagement Specialist to help bring the Girl Scout experience to more youth and families across our region-especially in communities that have been historically underrepresented. In this dynamic role, you'll design and lead innovative strategies that make Girl Scouting accessible, inclusive, and exciting for every girl. You'll work closely with schools, caregivers, community partners, and volunteers to ensure that all girls-no matter where they live or what their background-can experience the joy and leadership growth that Girl Scouting inspires. What You'll Do As a key member of our Strategic Initiatives team, you'll: Expand access and opportunity by introducing flexible and creative troop models-like staff-led or community-based troops-that meet families where they are. Use data and insights to inform strategies that strengthen membership growth and retention. Collaborate across departments to align outreach and engagement with the Council's broader goals. Build meaningful relationships with schools, community-based organizations, and local leaders to deepen community ties and increase visibility for Girl Scouting. Create welcoming spaces where youth, families, and volunteers feel seen, supported, and excited to participate. Lead community events that celebrate local partnerships, encourage new memberships, and foster belonging. Support volunteers with onboarding, training, and resources to help them thrive in their roles. Track impact and outcomes by maintaining accurate records and reporting results that help shape future initiatives. Who You Are You're a connector and a collaborator. You thrive on building relationships, working across teams, and bringing people together around a shared purpose. You believe in equity and inclusion, and you understand that meaningful community engagement begins with listening and partnership. You're energized by variety-one day you might be leading a troop meeting, the next, planning an event with a community partner or analyzing data to guide your next move. What You Bring Experience working with elementary school-aged youth and a passion for helping them grow. A relationship-oriented mindset with strong empathy and accountability. Comfort working in cross-functional teams and adapting to changing priorities. Excellent communication skills-both written and verbal-with the ability to facilitate conversations, trainings, and presentations. Proficiency with Microsoft Office Suite and CRM tools (Salesforce experience is a plus). A valid driver's license and reliable transportation for daily local travel (some evening and weekend work required). Preferred Qualifications Familiarity with the Girl Scout program or a similar youth-serving organization. Bilingual skills in Spanish are highly valued and may be given preference. Experience working in or familiarity with Prince George's County, MD. Some of Our Benefits 100% employer-paid HMO health insurance for employees (dependent coverage, POS, dental/vision available). 3% employer contribution to 403(b), plus additional 2% match. Generous paid leave benefits. Paid holidays/office closures include: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Day, and December 26-31. The Presidential Inauguration Day is also an observed holiday on January 20th every four years. One floating holiday, annually. A vibrant workplace with a diverse staff who are dedicated to a common mission to make a difference in our community through Girl Scouting. Click here to read our bi-monthly staff newsletter to take a closer look. Find out more about our commitment to Diversity, Equity, Inclusion, and Accessibility at this link. The starting salary for this position is $52,000. Candidates who are fluent in a key language (i.e., Spanish) may be eligible for a $2,000 pay differential added to the starting salary. About Us At Girl Scouts Nation's Capital, we believe in the power of youth leadership. Our mission is to build Girl Scouts of courage, confidence, and character who make the world a better place. We serve over 45,000 youth and 31,000 adult members across the District of Columbia and 25 counties in Maryland, Virginia, and West Virginia. We are dedicated to creating a vibrant and inclusive community where youth can thrive, learn new skills, and discover their leadership potential.
    $52k-52k yearly 20d ago
  • ASM - Service Writer

    Miller Toyota 3.8company rating

    Manassas, VA

    Join Our Team at Miller Toyota in Manassas, Virginia! Position: Assistant Service Manager (ASM) / Service WriterLocation: Manassas, VirginiaApply: Directly on our website Are you ready to take your automotive career to the next level? Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated service team to success. * Utilize our top-notch technicians and support staff to ensure your success and excellent compensation. Requirements: * Automotive experience is a must. * Toyota experience is a plus. * Spanish-speaking candidates are highly encouraged to apply. Why Miller Toyota? * Competitive Compensation: Includes labor and parts, CSI bonuses, and other incentives. * Customer Financing: Available for large repair orders. * State-of-the-Art Facility: Work in our air-conditioned, 50-bay facility designed for efficiency. * Comprehensive Benefits: Health, dental, holiday pay, and paid personal leave. * Paid Vacation and Training: Invest in your growth and development. * Advanced Tools and Equipment: Access to all the special tools, computers, and shop equipment needed for tough jobs. * Career Growth: Tremendous income growth and opportunity. Job Type: Full-time Pay: Up to $120,000 per year Contact:Mark Taylor, Service Manager Call today to discuss your future with Miller Toyota. Rest assured, we will not contact your current employer until you decide to join our team. Take the next step in your career with Miller Toyota - where your success is our priority!
    $30k-49k yearly est. 60d+ ago
  • Tower Transportation Representative

    Gategroup

    Chantilly, VA

    We're looking for motivated, engaged people to help make everyone's journeys better. Position is responsible for serving as unit's primary representative working in the Airport Tower for our major customer's operations where the decisions such as gate changes, aircraft swaps, and delays are made. Main Duties and Responsibilities: Analyzes data from custom computer screens and proactively communicates airline changes and updates to the unit dispatch and catering teams. Monitors airline arrival and departure times and ensures catering teams complete flights as assigned. Monitors driver's kitchen department time, alerts unit management when on time departure is in jeopardy and when drivers are late off aircraft, delaying return to unit. Monitors international strips via Prism camera; provides accurate and timely information regarding the operation to the SOC. Makes some operational decisions and communicates directly to transportation teams on the field. Partners with Department Manager to be the voice for the company in delay discussions, and conducts the research needed when contesting a delay. Tracks all flight, gate, meal order and other changes in flights. Serves as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems. Checks that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications. Answers and logs customer calls, concerns and complaints and makes recommendations to resolve on-going issues. Qualifications Education: H.S. diploma required Associate's degree preferred Work Experience: Minimum 3 years of experience working in a customer service capacity required 1 year experience directing the work of others Experience working in the airline industry is preferred Technical Skills: (Certification, Licenses and Registration) Basic computer skills Able to drive on the ramp Able to multi-task in a dynamic customer environment Detail oriented Strong customer service skills Able to keep calm in high pressure environment Able to work with a minimum of supervision/off-site environment Able to make independent decisions Able to compile data from multiple sources with a high degree of accuracy Able to communicate status changes to all parties in a timely manner Driven to document and improve processes Able to develop rapport with major client Language / Communication Skills: Excellent written and oral communication skills. Job Dimensions Geographic Responsibility: Unit Type of Employment: Full time Travel %: N/A Exemption Classification: Exempt Internal Relationships: Drivers, dispatchers and the catering teams External Relationships: Airline Customers Work Environment / Requirements of the Job: Work in the airport Tower. This position will rotate periodically between day shift, night shift and vacation relief. Budget / Revenue Responsibility: N/A Organization Structure Direct Line Manager (Title): Director or Manager, Ops Transport Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 1 gategroup Competencies Required to be Successful in the Job: Thinking - Information Search and analysis & problem resolution skills Engaging - Understanding others, Team Leadership and Developing People Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability , take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone's day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: **************************************************************** We anticipate that this job will close on: 10/31/2025 For California Residents, please clic k here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us!
    $27k-38k yearly est. Auto-Apply 26d ago
  • Reservation Sales Agent

    All Car Leasing

    Laurel, MD

    Are you a people person motivated to serve others? Do you like engaging with others in a fast paced environment? Are you tired of being just another number that gets a paycheck? Our Reservation Sales Agents provide exceptional customer service when responding to customer inquiries while promoting the company's full line of products and services to gain reservation commitments and to sell additional products that enhance the customer's rental experience. In other words, we love communicating with our customers and providing them what they want to make sure they have an awesome rental experience. NextCar is hiring for full-time Reservation Sales Agents. Our contact center is open from 7:15 am to 8:00 pm Monday - Friday and from 7:45 am to 6:00 pm Saturday - Sunday. We typically offer 4 and 8 hour shifts. Ideal candidates are flexible and able to work any hours and any days, however applicants may specify availability. Qualified candidates will supply their resume and be willing to participate in required testing, simulations and submit authorization for background check when requested. We employ all sorts of people from high school graduates beginning their professional career, stay at home parents wanting to supplement their income as well as experienced contact center professionals. The ideal candidate for this position has a high school diploma or GED at a minimum with two years of experience in a customer service or sales role, very strong phone and computer skills, a valid driver's license, and can pass a background check. Call center experience preferred. Strong interpersonal skills and a passion for working with both staff and customers is a must. Fluent English speaking and written communication skills, good time management skills, business casual dress, and professional behavior are all required for this position. In other words - we hire people that you would want to do business with. Responsibilities Include: • Answers customer inquiries in a friendly and professional manner utilizing established telephone techniques and etiquette while providing correct information on fleet availability and price quotes. • Interacts with customers by phone or computer to provide information about products and services, take orders, or handles and documents complaints or escalates when necessary. • Display courteous, professional customer service and customer service sales skills that reflect positively upon the company. • Sell company programs and services to customers in an effort to enhance customer experience, maximize sales opportunities and meet service/sales targets set by management. • Perform other duties and projects as assigned. Qualifications Include: • The ability to perform basic arithmetic calculations manually or by utilizing a calculator. • Excellent computer and Microsoft Office skills. • Excellent communication skills, verbal and written. • Ability to work effectively in a team environment. • Possession of a valid driver's license and maintenance of an acceptable driving record is required. • A high school diploma or equivalent is required. Benefits Include: • Competitive Compensation + Commissions • Direct Deposit / 401(K) • Medical / Dental / Disability / Life Insurance • Flexible Spending Accounts • Medical Spending and Dependent Care Reimbursement Accounts • Flexible Schedule / Flexible Work Hours • Paid Holidays / Paid Time Off / Bereavement Leave • Formal On-the-Job Training Program • Credit Union Membership • Free Parking
    $32k-36k yearly est. 60d+ ago

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