Updated August 18, 2021
Average Service Associate Salary
$41,000 yearly
$19.93 hourly

Entry level Salary
$22,000 yearly
$22,000
10 %
$41,000
Median
$75,000
90 %
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PercentileascdescAnnual SalaryascdescMonthly SalaryascdescHourly Rateascdesc
90th Percentile
$75,000
$6,250
$36
75th Percentile
$56,000
$4,667
$27
Average
$41,448
$3,454
$20
25th Percentile
$30,000
$2,500
$14
10th Percentile
$22,000
$1,833
$11

Average Service Associate Salary By State

The darker areas on the map show where service associates earn the highest salaries across all 50 states.

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Average Salary:

Service Associate average salary by State

StateascdescAvg. salaryascdescHourly rateascdescJob Countascdesc
Alabama
$33,219
$15.97
Alaska
$37,302
$17.93
Arizona
$32,319
$15.54
Arkansas
$29,558
$14.21
California
$49,658
$23.87
Colorado
$35,727
$17.18
Connecticut
$58,552
$28.15
Delaware
$51,772
$24.89
District of Columbia
$59,446
$28.58
Florida
$33,102
$15.91
Georgia
$32,116
$15.44
Hawaii
$39,740
$19.11
Idaho
$33,316
$16.02
Illinois
$44,502
$21.40
Indiana
$32,350
$15.55
Iowa
$33,226
$15.97
Kansas
$37,122
$17.85
Kentucky
$30,478
$14.65
Louisiana
$34,618
$16.64
Maine
$44,773
$21.53
Maryland
$39,405
$18.94
Massachusetts
$55,155
$26.52
Michigan
$34,718
$16.69
Minnesota
$36,398
$17.50
Mississippi
$31,156
$14.98
Missouri
$34,118
$16.40
Montana
$35,341
$16.99
Nebraska
$35,995
$17.31
Nevada
$38,183
$18.36
New Hampshire
$49,188
$23.65
New Jersey
$55,532
$26.70
New Mexico
$36,489
$17.54
New York
$56,292
$27.06
North Carolina
$44,134
$21.22
North Dakota
$39,081
$18.79
Ohio
$33,595
$16.15
Oklahoma
$32,891
$15.81
Oregon
$33,410
$16.06
Pennsylvania
$50,869
$24.46
Rhode Island
$50,578
$24.32
South Carolina
$32,485
$15.62
South Dakota
$34,359
$16.52
Tennessee
$34,620
$16.64
Texas
$36,613
$17.60
Utah
$30,080
$14.46
Vermont
$45,431
$21.84
Virginia
$37,902
$18.22
Washington
$45,487
$21.87
West Virginia
$33,451
$16.08
Wisconsin
$35,742
$17.18
Wyoming
$35,097
$16.87

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Highest Paying Cities For Service Associate

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CityascdescAvg. salaryascdescHourly rateascdesc
Washington, DC
$59,460
$28.59
New York, NY
$56,295
$27.06
Boston, MA
$54,998
$26.44
San Francisco, CA
$52,607
$25.29
Wilmington, DE
$52,278
$25.13
Philadelphia, PA
$51,601
$24.81

The largest raises come from changing jobs.

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How much does a Service Associate make?

  • The average service associate makes $41,448 in the United States.
  • The average hourly pay for a service associate is $19.93.
  • The average entry-level service associate salary is $22,000.
  • Highest paying states for service associate are Connecticut ($58,552), New York ($56,292), New Jersey ($58,552) and Massachusetts ($58,552).
  • Highest paying cities for service associate are Washington, DC ($59,460), New York, NY, Boston, MA, San Francisco, CA and Wilmington, DE.
  • Service associates on the lower end of that spectrum, the bottom 10% to be exact, make roughly $22,000 a year, while the top 10% makes $75,000.
  • The best-paid 25% made $56,000 that year, while the lowest-paid 25$ made $30,000
  • Industries with the highest service associate salaries are finance, insurance and retail.

Average Service Associate Salary Over Time

Compare salaries for individual cities or states with the national average.

Location
    YearascdescAvg. salaryascdescHourly rateascdesc% Changeascdesc
    2021
    $41,400
    $19.93
    +2.5%
    2020
    $40,400
    $19.42
    +1.8%
    2019
    $39,700
    $19.07
    +1.8%
    2018
    $39,000
    $18.73
    +1.6%
    2017
    $38,300
    $18.42
    +1.1%

    How Much Do Service Associates Make In Different Industries?

    As we previously stated, service associate salaries can vary depending on the industry. In fact, our data shows that finance, insurance, and retail companies tend to offer much higher salaries for service associates. For example, service associates make a whopping average salary of $46,012 while working for finance companies. Meanwhile, other people in this field are making $45,516 at insurance companies and $32,485 at retail companies. But service associates may want to avoid working in the health care industry as it offers the lowest average salary at $29,680.
    RankIndustryAverage Service Associate SalaryService Associate Salary Range
    1Finance
    $46,012
    $24k
    $63k
    2Insurance
    $45,516
    $24k
    $63k
    3Retail
    $32,485
    $24k
    $63k
    4Health Care
    $29,680
    $24k
    $63k

    High Paying Service Associate Jobs

    Average JOB Salary by Field

    Customer Service Advisor

    Avg. salary: $29,484

    A customer service advisor is responsible for providing the best customer service by responding to the customers' inquiries and concerns regarding the goods and services offered by the organization. Customer service advisors assist customers with their needs by recommending product selection, offering new products and services, and informing the customers of promotional offers to generate revenues and increase profitability. They also resolve customers' issues, escalating high-level complaints to a customer service lead or supervisor for immediate resolution.
    196,439 Customer Service Advisor Jobs
    Finance Service Advisor

    Avg. salary: $68,966

    A finance service advisor provides clients with recommendations on taxes, college savings accounts, retirement, estate planning, and investments. Finance service advisors collaborate with the executives for profitability and efficiency through project management strategy and accounting procedure restructuring. They provide assistance, referrals, and information on eligibility for services. Also, they maintain client retention through strategic investment plans base on equity and fix income report evaluations.
    96,028 Finance Service Advisor Jobs
    Service Representative

    Avg. salary: $32,903

    Service representatives handle customer inquiries, requests, complaints, and other general feedback. They are usually the first point of contact with the company's customers. Service representatives are expected to be familiar with all of the company's products so that they can answer all inquiries made by the customers. They should also be familiar with company policies and guidelines on sales and customer handling so that they can address concerns and feedback. They are usually the ones who try to resolve customer complaints by sending issues to applicable departments and ensuring that customers are satisfied with the company's products and services.
    204,377 Service Representative Jobs
    Service Officer

    Avg. salary: $54,880

    A service officer or client services officer is a professional who is a part of a financial management team that delivers services to customers. Service officers provide client support services by maintaining a high level of professionalism and competence in client interactions. They analyze and resolve customer service issues but inform management when they are faced with complex issues to discuss resolutions. Service officers are also required to attend educational training and workshops for their personal growth.
    188,301 Service Officer Jobs
    Service Agent

    Avg. salary: $25,166

    A service agent is a professional whose primary function is to provide a friendly service to internal and external customers about the organization's products and services. An agent should be people-oriented, highly motivated with a positive and friendly attitude. Although an agent usually works in a call center, an agent can communicate in various ways, such as the telephone or often face to face. The minimum educational requirement of being a service agent is a high school diploma; however, the customer service experience is a plus.
    202,969 Service Agent Jobs
    Service Cashier

    Avg. salary: $27,751

    Service cashiers are employees who take charge of the cash registers in banks or any other institutions. Primarily, cashiers receive payments and issue receipts to customers. They keep track of the credit and cash transactions. Their job requires a strong work ethic, attention to detail, excellent communication skills, good customer service, and knowledge of cash register operation. It is also part of their job to attend to service department tasks and warranty claims.
    91,214 Service Cashier Jobs
    Job TitleascdescAnnual SalaryascdescMonthly SalaryascdescHourly RateascdescJob Openingsascdesc
    Customer Service Advisor
    $29,485
    $2,457
    $14.18
    196,439
    Finance Service Advisor
    $68,967
    $5,747
    $33.16
    96,028
    Service Representative
    $32,903
    $2,742
    $15.82
    204,377
    Service Officer
    $54,881
    $4,573
    $26.39
    188,301
    Service Agent
    $25,166
    $2,097
    $12.10
    202,969
    Service Cashier
    $27,751
    $2,313
    $13.34
    91,214
    Job Openings

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    Service Associate Salaries By Years Of Experience

    The salary for a service associate can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Service Associates The Most?

    To earn a high income as a service associate, working for AlixPartners or Spencer Stuart might be your best bet, as they are the highest paying companies in this field. In addition, companies like Citigroup and JPMorgan Chase & Co. report highly competitive wages for service associates.
    Company

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    Tell us about yourself to get a free, personalized Zippia Salary Report and suggestions on how to increase your pay.

    Recently Added Service Associate Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    The Salvation Army
    Environmental Services Associate
    Environmental Services Associate
    Philadelphia, PA
    08/31/2021
    $23,562
    08/31/2021
    Atrium Hospitality LP
    Room Service Associate
    Room Service Associate
    Fort Collins, CO
    08/31/2021
    $19,409
    08/31/2021
    Comcast
    Xfinity Store Service Associate
    Xfinity Store Service Associate
    Kane, IL
    08/31/2021
    $31,305
    08/31/2021
    Mid-Continent Public Library
    Youth Services Associate-Grandview Branch
    Youth Services Associate-Grandview Branch
    Grandview, MO
    08/31/2021
    $33,392
    08/31/2021
    Ohio University
    Administrative Services Associate
    Administrative Services Associate
    Athens, OH
    08/30/2021
    $30,575
    08/30/2021
    Cedar Fair Entertainment Company
    Park Services Associate-Seasonal
    Park Services Associate-Seasonal
    Charlotte, NC
    08/29/2021
    $41,740
    08/29/2021
    Anthem, Inc.
    Consumer Service Associate
    Consumer Service Associate
    Roanoke, VA
    08/29/2021
    $41,573
    08/29/2021
    Integris Health
    Environmental Services Associate-Environmental Services
    Environmental Services Associate-Environmental Services
    Oklahoma City, OK
    08/29/2021
    $27,131
    08/29/2021
    Dean Health
    Environmental Services Associate--Evenings
    Environmental Services Associate--Evenings
    Waupun, WI
    08/29/2021
    $28,175
    08/29/2021
    Comcast
    ! Xfinity Mobile Retail Service Associate-Day 1 Benefits, Free Digital TV & INT
    ! Xfinity Mobile Retail Service Associate-Day 1 Benefits, Free Digital TV & INT
    Dover, DE
    08/28/2021
    $35,479
    08/28/2021

    Average Service Associate Salary by Demographic

    Service Associate Gender Pay Gap

    male-income
    Male Income
    $46,967
    female-income
    Female Income
    $44,952
    Genderascdesc
    Incomeascdesc
    Male$46,967
    Female$44,952
    Median Service Associate Income by Race
    Asian service associates have the highest average salary compared to other ethnicities. Black or african american service associates have the lowest average salary at $44,297.
    $50,000
    $40,000
    $30,000
    $20,000
    $10,000
    $0
    White
    Black or African American
    Asian
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    White$46,040
    Black or African American$44,297
    Asian$48,546
    Hispanic or Latino$45,508
    Average Service Associate Salary by Education Level
    Service associates with a Masters degree earn more than those without, at $68,726 annually. With a Bachelors degree, service associates earn a median annual income of $59,862 compared to $48,364 for service associates with an Associate degree.
    $70,000
    $56,000
    $42,000
    $28,000
    $14,000
    $0
    High School Diploma or Less
    Master's Degree
    Bachelor's Degree
    Some College/ Associate Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$44,952
    Master's Degree$68,726
    Bachelor's Degree$59,862
    Some College/ Associate Degree$48,364

    Service Associate FAQs

    How much do client service associates make?

    Client service associates make around $50,000 to $60,000 in a year. This amount can vary depending on location and experience level, but typically the salary range for this position does not differ significantly.

    The registered client service associate plays a crucial role in client service for these accounts, letting those with more robust wealth management backgrounds handle the investment aspect. In some positions, registered client service associates may also provide sales support, assist in social media marketing efforts, and educate clients on new account services.

    Due to the nature of the duties of a registered client service associate, they typically need fundamental investment and financial management knowledge. In addition, they should also possess vital customer service, communication skills, and knowledge of relevant computer software.

    Both of these require a person who has a bachelor's degree and some experience to perform effectively. This requirement is why this position typically pays reasonably well, as it requires extensive knowledge of both financial and sales skills.

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    How much do customer service associates make?

    Customer service associates make approximately $32,000 per year. Annual compensation for these jobs vary depending on job performance, experience, and location.

    A customer service associate's performance impacts their base salary. The average annual bonus for an associate is approximately $2,000. Customer service associates who perform at a high level can earn annual commissions of approximately $7,000 a year.

    While customer service associate positions are typically paid at an hourly rate, annual salaries range from $19,000 to $50,000. This range in pay is reflective of the experience of the candidate.

    These base salaries often depend on the cost of living in the location of the job. Larger cities like Chicago and Los Angeles show customer service associates making slightly more (2%) than the national average.

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    What is the salary of a virtual customer service associate?

    The salary of a virtual customer service associate is approximately $32,000 per year. Annual compensation for these jobs varies depending on location, experience, and performance.

    Virtual customer service associate positions are typically paid at an hourly rate, however, an annual salary ranges from $19,000 to $50,000. These base salaries often depend on a variety of factors. Larger cities, where the cost of living is high, pay a higher rate for virtual customer service associates. Cities like Chicago and Los Angeles show virtual customer service associates making slightly more (2%) than the national average.

    A virtual customer service associate's performance impacts their base salary. The average annual bonus for an associate is approximately $2,000. Virtual customer service associates who perform at a high level can eary annual commissions of approximately $7,000 a year.

    Learn more about this question