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Job outlook for service associates in the United States
Service associate job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected service associate job growth rate is -4% from 2018-2028.
About -105,300 new jobs for service associates are projected over the next decade.
Service associate salaries have increased 11% for service associates in the last 5 years.
There are over 540,763 service associates currently employed in the United States.
There are 203,704 active service associate job openings in the US.
The average service associate salary is $38,712.
Are service associate jobs in demand?
No, service associate jobs are not in demand. Service associate demand is projected to decline -4% from 2018 to 2028.
Service associate job and salary trends over time
Compare the number of service associate jobs and the average service associate salary over time.
Service associate jobs over time
Service associate job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 540,763 | 0.16% |
| 2020 | 549,723 | 0.16% |
| 2019 | 566,405 | 0.17% |
| 2018 | 557,125 | 0.17% |
| 2017 | 537,022 | 0.16% |
Average service associate salary over time
Service associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $38,712 | $18.61 | +3.2% |
| 2024 | $37,501 | $18.03 | +2.8% |
| 2023 | $36,464 | $17.53 | +2.6% |
| 2022 | $35,535 | $17.08 | +1.8% |
| 2021 | $34,898 | $16.78 | +1.8% |
Service associate jobs by state
The map below shows you the number of service associate job openings in each state. The darker areas on the map show where service associates earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for service associates
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 875 | 65% |
| 2 | New Hampshire | 1,342,795 | 607 | 45% |
| 3 | Delaware | 961,939 | 437 | 45% |
| 4 | Iowa | 3,145,711 | 1,391 | 44% |
| 5 | Massachusetts | 6,859,819 | 2,778 | 40% |
| 6 | Minnesota | 5,576,606 | 2,220 | 40% |
| 7 | Wisconsin | 5,795,483 | 2,224 | 38% |
| 8 | Vermont | 623,657 | 228 | 37% |
| 9 | Connecticut | 3,588,184 | 1,217 | 34% |
| 10 | Arizona | 7,016,270 | 2,329 | 33% |
| 11 | Indiana | 6,666,818 | 2,124 | 32% |
| 12 | Colorado | 5,607,154 | 1,722 | 31% |
| 13 | Illinois | 12,802,023 | 3,852 | 30% |
| 14 | Rhode Island | 1,059,639 | 313 | 30% |
| 15 | Florida | 20,984,400 | 6,099 | 29% |
| 16 | Kentucky | 4,454,189 | 1,300 | 29% |
| 17 | Utah | 3,101,833 | 885 | 29% |
| 18 | Idaho | 1,716,943 | 494 | 29% |
| 19 | Georgia | 10,429,379 | 2,936 | 28% |
| 20 | Michigan | 9,962,311 | 2,804 | 28% |
Most common cities for service associates
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Newark | 8 | 24% | $54,189 |
| 2 | Littleton | 7 | 15% | $34,870 |
| 3 | Alpharetta | 6 | 9% | $36,098 |
| 4 | Boston | 38 | 6% | $60,272 |
| 5 | Atlanta | 16 | 3% | $35,972 |
| 6 | Saint Petersburg | 9 | 3% | $34,827 |
| 7 | Washington | 14 | 2% | $62,241 |
| 8 | Minneapolis | 10 | 2% | $37,443 |
| 9 | Tampa | 7 | 2% | $34,833 |
| 10 | Chicago | 17 | 1% | $40,008 |
| 11 | Jacksonville | 10 | 1% | $35,463 |
| 12 | Phoenix | 10 | 1% | $36,265 |
| 13 | San Francisco | 10 | 1% | $48,375 |
| 14 | Denver | 9 | 1% | $34,846 |
| 15 | Dallas | 8 | 1% | $37,674 |
| 16 | Baltimore | 7 | 1% | $49,694 |
| 17 | San Jose | 7 | 1% | $48,685 |
| 18 | Los Angeles | 14 | 0% | $49,459 |
| 19 | New York | 11 | 0% | $62,934 |