Service associate jobs in Lexington, KY - 428 jobs
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Customer Service And Billing
Customer Service Associate
Lexington Management Solutions 4.8
Service associate job in Lexington, KY
Lexington Management Solutions is currently looking for an entry level individual with a customer service background to fill an Entry Level Customer ServiceAssociate position on behalf of our client in Lexington. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.
This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. Representing some of the largest companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This Entry Level Customer Service position is full-time and involves in-person interaction with customers.
This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry.
Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Entry Level Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.
Tasks of the Entry Level Customer Service Position:
Approach customers and understand how needs can be met by products and services offered
Provide exceptional customer service and consultation advice
Facilitate administrative tasks and customer scheduling
Additional customer support related tasks as required
Qualifications
Requirements of the Entry Level Customer Service Position
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Local to the office area
Local applicants only. We are looking to hire & train asap. Must be able to start work within 1-2 weeks of employment offer acceptance.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$23k-30k yearly est. 60d+ ago
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Client Service Representative Emergency
Advanced Animal Care 3.9
Service associate job in Richmond, KY
Job Description
The Client Service Representative role is an absolutely crucial role at AAC. Currently we are hiring at our 24/7 emergency practice located at 2120 Pimlico Drive. The CSR is responsible for: * Managing 6 phone call lines with the team
* Scheduling appointments
* Check patients in/out
* Process payments
* Discuss payment alternatives with clients
* Collect all important client information
* Help pet owners identify pet emergencies
* Contact owners as necessary with bloodwork results (within normal limits)
* Document client communications
* Note client prescription requests in Cornerstone
* Restock office supplies, restock coffee bar, help clean exam rooms
* Run end of day reports
* Educate clients on basic pet needs (prevention, food, etc.)
* Handle cash transactions
* Maintain a clean reception area
Benefits:
* Health Insurance / Dental and Vision
* Paid time off
* Simple IRA Retirement with matching
* Opportunity for advancements
* Opportunity for Bonuses
* Uniform stipend
* Three free annual wellness visits and % off discount on services
Requirements/Responsibilities
Qualifications:
The ideal candidate for this role will experience in the client service field.
Skills Required:
* Active listening
* Attentiveness
* Conflict resolution
* Excellent written and communication skills
* Ability to learn quickly in a high-volume and fast-paced environment
* Experience within veterinary industry or similar field
Schedule Requirements:
To be considered you must have a flexible schedule and be willing to work some
weekends and volunteer for holidays.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$24k-40k yearly est. 6d ago
Customer Service Project Coordinator - Monday to Friday, 8am to 5pm
Locknet 3.7
Service associate job in Nicholasville, KY
Job Description
Since 1993, LockNet has been a family-owned and operated business enthusiastic about keeping people safe and secure by simplifying and supplying door and lock solutions. Ranked as one of Kentucky's Best Places to Work for 4 years, we appreciate our people and put intentional focus on keeping a great culture as we continue to grow. Learn more about our business at *************************
As a Project Coordinator in our dynamic Service Department, you would impact the company by managing customer accounts that have a project focus including quoting, reporting, monitoring, ordering, and scheduling the install of parts, and resolving technical and billing issues..
Responsibilities
Providing detailed instructions to technicians to survey customer locations.
Organizing survey information into data sets to provide quotes to customers.
Quoting detailed and specific hardware and installations to the end customer when applicable.
Researching hardware needs for customers and customer orders.
Inputting and processing customer orders for products and installation via phone and email.
Analyzing customer inquiries to determine appropriate scheduling for production and shipping.
Resolving production scheduling, shipping, or invoicing problems.
Organizing orders to enable projects to be completed in an efficient and timely manner by technicians at the customer locations.
Reviewing and editing orders received for pricing, shipping dates, anticipated delays, and any additional information requested by the customer.
Following up on orders to ensure delivery by specified dates.
Following up with technicians to ensure that all installed material is correct and documented through detailed pictures.
Strategically and tactically working with onsite technicians to ensure most appropriate solutions given customer needs, applicable regulations and scope of work.
Successfully designing, managing, and completing projects to customer and company dictated cost and time constraints.
Receiving, understanding, and addressing customer concerns, consulting with production, shipping, warehouse departments or freight carriers to expedite or trace missing or delayed shipments.
Compiling statistics and preparing various reports for management.
Resolving technical matters internally and externally via phone or email.
Performing other duties as assigned.
Minimum Qualifications
Strong computer knowledge with the ability to navigate multiple software programs.
Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
Strong Project Management and coordination skills.
Technical experience reading and understanding blueprints preferred but not required.
Ability to research, understand and apply regulatory codes.
Excellent communication skills with the ability to speak professionally, clearly, and concisely.
Bachelor's Degree preferred but not required.
1-3 years of customer service experience with a background in scheduling; locks and hardware, or construction preferred but not required.
What Sets LockNet Apart as an Employer?
Great benefits including options for 100% paid health and vision insurance for employees and competitive costs for families.
PTO accrual starting day one.
401k with employer matching.
Autonomy and ability to impact.
Industry leader and trendsetter.
High growth with vision.
Adaptive to change.
Technology-driven.
An open and transparent culture where everyone has a voice.
Great people with close relationships.
Low turnover rate.
Family-oriented business.
$28k-34k yearly est. 4d ago
Commercial Lines Client Associate I
Houchens Insurance Group
Service associate job in Lexington, KY
Full-time Description
Are you a motivated individual who enjoys stability and a systematic approach to success?
Join our team in a role that ensures a secure foundation for both our clients and your career growth.
What you will receive…
Variable compensation with unlimited growth based on your performance.
Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.
A long-term career with substantial development and advancement opportunities.
Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output.
Comprehensive medical, dental, and vision plans and many more supplemental benefits.
Work-life balance
Plus, much more!
What is Houchens Insurance Group?
We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:
1. Clients
2. Co-owners
3. Communities
By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.
To learn more about Houchens Insurance Group, visit us on
LinkedIn
.
Requirements
Summary
Provides technical support to department personnel in processing commercial insurance policies. Such serving will include verbal and written communication internally with staff and externally with current clients and other office support activities.
Essential Duties and Responsibilities:
60% Client/Policy Services: Provides daily support to Account Advisors and commercial insurance accounts.
20% File Management
10% Teamwork
10% Determination
Education and/or Experience
Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Must be able to obtain insurance licenses and designations as set forth by the organization's education plans.
To learn more about Houchens Insurance Group, visit us on
LinkedIn
.
$34k-59k yearly est. 60d+ ago
Pest Control Service Specialist
Cleardefensepest
Service associate job in Lexington, KY
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
$18-24 hourly 60d+ ago
Imaging Service Specialist
Newell Recruiting and Consulting
Service associate job in Lexington, KY
An Imaging Service Engineer (ISE) performs and documents planned maintenance and repair of
medical diagnostic imaging equipment and associated systems with under the supervision from
service management to perform the required duties. The ISE must demonstrate a working
knowledge of and ability to use the required test equipment and have the electronic and
mechanical knowledge and skills. The ISE must possess the ability to interpret and effectively
utilize service manuals, schematics and other applicable service information, required to perform
and document planned maintenance and repair of the diagnostic imaging equipment and systems.
The ISE must demonstrate good organizational skills as well as good communications,
interpersonal and customer relations skills as applied to interactions with company personnel and
Clinical staff in accordance with established Renovo operational and personnel policies
and procedures.
Essential Duties & Responsibilities
$29k-50k yearly est. 60d+ ago
Pest Control Service Specialist
Cleardefense Pest Control
Service associate job in Lexington, KY
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
$18-24 hourly 6d ago
room service associate
BHS 4.3
Service associate job in Lexington, KY
Baptist Health Lexington
The Food & Nutrition Services team at Baptist Health Lexington plays an important role in supporting patient health and comfort through high-quality meal service. Room ServiceAssociates serve as the primary contact between patients and the food service department, ensuring that every meal is delivered with care, compassion, and accuracy. Whether assisting patients with menu selections or delivering trays to the bedside, this role is key to creating a positive patient experience.
Job Description:
The Room ServiceAssociate is responsible for delivering patient meals in a professional, efficient, and courteous manner. Key responsibilities include:
Assisting patients in making meal selections aligned with their dietary restrictions.
Delivering and retrieving patient trays in a timely, sanitary, and respectful manner.
Following infection control and safety protocols throughout meal service.
Communicating effectively with the diet office, nursing staff, and production team regarding special diets and patient needs.
Assembling trays and maintaining tray accuracy and presentation standards.
Providing assistance with tray setup and responding to special requests from patients.
Participating in department initiatives to improve service and patient satisfaction.
Requirements:
High School Diploma or Equivalent
Food Service Experience Preferred
Benefits:
Health, Dental, and Vision Insurance
Paid Time Off and Holiday Pay
Retirement Plan Options
Tuition Reimbursement
Employee Discounts and Recognition Programs
Opportunities for Advancement within Food & Nutrition Services
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
$23k-29k yearly est. Auto-Apply 14d ago
Test Content Services Specialist
Psi Services 4.5
Service associate job in Frankfort, KY
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 11d ago
Customer Service
Arnold Family of Restaurants, LLC
Service associate job in Winchester, KY
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$25k-33k yearly est. 21d ago
Service Writer
Southern Tire Mart at Pilot LLC 4.1
Service associate job in Georgetown, KY
Job DescriptionKey Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart's high standards of service.
Requirements:
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
Benefits:
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
$23k-32k yearly est. 27d ago
Wealth Management Client Associate
Bank of America 4.7
Service associate job in Lexington, KY
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
Responsibilities:
Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Skills:
Account Management
Client Management
Customer and Client Focus
Issue Management
Oral Communications
Business Development
Client Solutions Advisory
Pipeline Management
Prioritization
Administrative Services
Emotional Intelligence
Referral Identification
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
$34k-43k yearly est. Auto-Apply 4d ago
Route Service Specialist
Logan's Uniform Rental
Service associate job in Shelbyville, KY
Job Description
Support the Route Managers and RSR's in the administration of the service department's activities. Must be self motivated, work independently, and maintain good working relationships with customer base. Drive a truck or van with a capacity of less than 26,000 GVW, primarily to deliver or pick up merchandise within a specified area. May load and unload truck.
ESSENTIAL FUNCTIONS
Duties and Responsibilities: 1. Learn all routes as assigned by the route manager and fill in as needed during vacations, holidays, and absences. 2. Deliver any customer call in "specials" as directed. 3. Have a thorough knowledge of the company's products, services, prices, policies and procedures. 4. Maintain a low percentage of quits, redates, and credits on assigned route. 5. Obtain signature for delivery verification for each delivery.
While Running a Route: 1) Make sure all deliveries are complete and accurate. 2) All handhelds must be downloaded; invoices and work orders must be completed accurately and turned in daily. 3) Be responsible for company money, inventory, delivery vehicle, phone, handheld, and equipment used in conducting daily route activities. 4) Maintain customer good will by demonstrating an interest in, devoting time to, and practicing courtesy toward all customers.
Delivery Area at all Customer Accounts: 1) Delivery area will be maintained in a neat and orderly fashion. 2) Uniforms will be hung in order. 3) Hanger racks and service request boards will be placed where needed and replaced as needed.
Personal Appearance: 1) Company uniforms are required to be clean and worn on a daily basis. 2) Stay properly groomed. Beards must be trimmed and/or clean shaven.
Driving Habits/Truck Maintenance: 1) Keep truck clean inside and out. 2) Maintain a valid driver's license and a good driving record. 3) Maintain and update DOT certification as needed. 4) Have the proper attitude toward operation of company vehicles. 5) Be courteous toward other drivers at all times. 6) No cell phone use while driving.
POSITION QUALIFICATIONS
Competency Statement(s)
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: Six months to one year related experience
Computer Skills: General knowledge of handheld computers
Certificates & Licenses: DOT Certification
Other Requirements: Clear Driving Record, Good Attendance, Must get along with fellow employees
$29k-49k yearly est. 14d ago
Service Writer
Meade Tractor 4.0
Service associate job in Mount Sterling, KY
Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we're ready to add more employees who match our culture and passion. Since 2010, Meade Tractor has been providing outstanding products and service to the hard-working landowners, landscapers, farmers, and homeowners. As we grow, we'll need people ready to grow with us. Start your new journey today.
We offer an excellent benefit package for you and your family.
The Service Writer's objectives are to:
Help manage service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Helps to attract, retain, and effectively engages department personnel.
The Service Writer's responsibilities include:
Manages the entire work order cycle process, generation through closing and invoicing for all work orders
Sells service labor and parts ensuring all techs are highly productive so that budgets and goals are met
Works with Service Manager to identify and execute continuous process improvements
Communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
Reviews work orders for completeness and accuracy prior to billing
Ensures all service Warranty and Product Improvement Programs are completed, submitted to Centralized Warranty Administrator within the required timeframe to receive maximum credit
Proactively seek and participate in available company‐sponsored training, in an effort to develop and advance knowledge base and skill set
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Communicate effectively with parts and sales personnel to ensure seamless cooperation between departments.
Ensure that company's reputation and image in the community is consistent with company Core Values.
Experience, Education, Skills, and Knowledge:
3+ years' experience in Service Department operations preferred
Ability to use standard desktop load applications such as Microsoft Office and internet-based functions
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Regular attendance and timeliness are essential to this position
Ability to work extended hours and weekends as needed
Excellent customer service skills
High School Diploma or equivalent experience
Monday - Friday 8am to 5pm | Saturday 8am to 12pm
$24k-31k yearly est. Auto-Apply 10d ago
Financial Services Representative
Worldacceptance
Service associate job in Richmond, KY
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $17
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15-17 hourly Auto-Apply 32d ago
Financial Service Representative
Commonwealth Credit Union 4.2
Service associate job in Lawrenceburg, KY
Our goal is to be an Employer of Choice, and it takes all of us to achieve this. That's why all Commonwealth Credit Union Team Members are expected to live our Team 1 culture in all facets of their position. Our team is committed to ‘bettering lives through our passion to serve' and this includes everyone -
from our team members to the people in the communities we serve. We do this best when we appreciate each other for our differences, foster connections, and ensure an inclusive environment where everyone can thrive and be successful.
Our Financial Service Representatives play a crucial role in delivering extraordinary experiences to members -- both current and prospective -- across all communication and service channels, ensuring prompt and accurate responses while fostering strong, positive relationships.
This position requires a high level of expertise in executing complex financial transactions, managing member accounts, and processing loan applications with precision and compliance.
The Financial Service Representative is also responsible for leveraging advanced product knowledge to provide tailored financial solutions, consistently exceeding quality assurance benchmarks, and upholding the highest standards of service excellence.
As a non-NMLS registered position, the Financial Service Representative does not provide detailed information on Home Equity Lines of Credit or Mortgage Loans but is expected to contribute significantly to overall branch success and member satisfaction.
The duties of a Financial Service Representative include, but are not limited to:
Maintaining strong product and industry knowledge, consistently achieving high scores on knowledge assessments to ensure exceptional member service.
Consistently following service protocols, actively listening to member concerns, and using available credit union tools to efficiently serve members on phone calls and in person.
Actively engaging with members to determine financial needs and delivering customized solutions through credit analysis and expert product knowledge.
Driving sales growth by participating in advanced development initiatives, maintaining licensure for specialized services, and exceeding performance benchmarks in loans, memberships, and account openings.
Building partnerships, representing the organization in the community, and staying current on consumer credit trends to support branch and organizational success.
Maintaining a thorough understanding of organizational security protocols, including physical security, confidentiality, and compliance with regulations.
SATURDAY HOURS ARE REQUIRED.
$26k-31k yearly est. 12d ago
Customer Service Associate
Lexington Management Solutions 4.8
Service associate job in Lexington, KY
Lexington Management Solutions is currently looking for an entry level individual with a customer service background to fill an Entry Level Customer ServiceAssociate on behalf of our client in Lexington . For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.
This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. Representing some of the largest companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This
Entry Level Customer Service
position is full-time and involves in-person interaction with customers.
This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry.
Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Entry Level Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.
Tasks of the Entry Level Customer Service Position:
Approach customers and understand how needs can be met by products and services offered
Provide exceptional customer service and consultation advice
Facilitate administrative tasks and customer scheduling
Additional customer support related tasks as required
Qualifications
Requirements of the Entry Level Customer Service Position
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Local to the office area
Local applicants only. We are looking to hire & train asap. Must be able to start work within 1-2 weeks of employment offer acceptance.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$23k-30k yearly est. 10h ago
Client Service Representative Emergency
Advanced Animal Care 3.9
Service associate job in Richmond, KY
Description The Client Service Representative role is an absolutely crucial role at AAC. Currently we are hiring at our 24/7 emergency practice located at 2120 Pimlico Drive. The CSR is responsible for: * Managing 6 phone call lines with the team * Scheduling appointments
* Check patients in/out
* Process payments
* Discuss payment alternatives with clients
* Collect all important client information
* Help pet owners identify pet emergencies
* Contact owners as necessary with bloodwork results (within normal limits)
* Document client communications
* Note client prescription requests in Cornerstone
* Restock office supplies, restock coffee bar, help clean exam rooms
* Run end of day reports
* Educate clients on basic pet needs (prevention, food, etc.)
* Handle cash transactions
* Maintain a clean reception area
Benefits:
* Health Insurance / Dental and Vision
* Paid time off
* Simple IRA Retirement with matching
* Opportunity for advancements
* Opportunity for Bonuses
* Uniform stipend
* Three free annual wellness visits and % off discount on services More Requirements/Responsibilities Qualifications:
The ideal candidate for this role will experience in the client service field.
Skills Required:
* Active listening
* Attentiveness
* Conflict resolution
* Excellent written and communication skills
* Ability to learn quickly in a high-volume and fast-paced environment
* Experience within veterinary industry or similar field
Schedule Requirements:
To be considered you must have a flexible schedule and be willing to work some
weekends and volunteer for holidays. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$24k-40k yearly est. 60d+ ago
Customer Service Project Coordinator - Wednesday to Saturday, 9pm-7am
Locknet 3.7
Service associate job in Nicholasville, KY
Since 1993, LockNet has been a family-owned and operated business enthusiastic about keeping people safe and secure by simplifying and supplying door and lock solutions. Ranked as one of Kentucky's Best Places to Work for the past 4 years, we appreciate our people and put intentional focus on keeping a great culture as we continue to grow. Learn more about our business at *************************
As a Project Coordinator in our dynamic Service Department, you would impact the company by managing customer accounts that have a project focus including quoting, reporting, monitoring, ordering, and scheduling the install of parts, and resolving technical and billing issues..
Responsibilities
Providing detailed instructions to technicians to survey customer locations.
Organizing survey information into data sets to provide quotes to customers.
Quoting detailed and specific hardware and installations to the end customer when applicable.
Researching hardware needs for customers and customer orders.
Inputting and processing customer orders for products and installation via phone and email.
Analyzing customer inquiries to determine appropriate scheduling for production and shipping.
Resolving production scheduling, shipping, or invoicing problems.
Organizing orders to enable projects to be completed in an efficient and timely manner by technicians at the customer locations.
Reviewing and editing orders received for pricing, shipping dates, anticipated delays, and any additional information requested by the customer.
Following up on orders to ensure delivery by specified dates.
Following up with technicians to ensure that all installed material is correct and documented through detailed pictures.
Strategically and tactically working with onsite technicians to ensure most appropriate solutions given customer needs, applicable regulations and scope of work.
Successfully designing, managing, and completing projects to customer and company dictated cost and time constraints.
Receiving, understanding, and addressing customer concerns, consulting with production, shipping, warehouse departments or freight carriers to expedite or trace missing or delayed shipments.
Compiling statistics and preparing various reports for management.
Resolving technical matters internally and externally via phone or email.
Performing other duties as assigned.
Minimum Qualifications
Strong computer knowledge with the ability to navigate multiple software programs.
Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
Strong Project Management and coordination skills.
Technical experience reading and understanding blueprints preferred but not required.
Ability to research, understand and apply regulatory codes.
Excellent communication skills with the ability to speak professionally, clearly, and concisely.
Bachelor's Degree preferred but not required.
1-3 years of customer service experience with a background in scheduling; locks and hardware, or construction preferred but not required.
What Sets LockNet Apart as an Employer?
Great benefits including options for 100% paid health and vision insurance for employees and competitive costs for families.
PTO accrual starting day one.
401k with employer matching.
Autonomy and ability to impact.
Industry leader and trendsetter.
High growth with vision.
Adaptive to change.
Technology-driven.
An open and transparent culture where everyone has a voice.
Great people with close relationships.
Low turnover rate.
Family-oriented business.
$28k-34k yearly est. 18d ago
Customer Service
Arnold Family of Restaurants, LLC
Service associate job in Richmond, KY
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
How much does a service associate earn in Lexington, KY?
The average service associate in Lexington, KY earns between $22,000 and $64,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Lexington, KY
$38,000
What are the biggest employers of Service Associates in Lexington, KY?
The biggest employers of Service Associates in Lexington, KY are: