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Service associate jobs in Medford, OR

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  • Customer Service Teammate

    Go Car Wash Management Corp

    Service associate job in Medford, OR

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 21d ago
  • Customer Service Teammate

    Go Car Wash

    Service associate job in Medford, OR

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 60d+ ago
  • Customer service Specialist

    Globalchannelmanagement

    Service associate job in Grants Pass, OR

    Customer service needs 2+ years experience Customer service requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task. Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors. Properly document customer complaints and concerns immediately and facilitate satisfactory resolution
    $31k-41k yearly est. 60d+ ago
  • Customer service specialist

    Global Channel Management

    Service associate job in Grants Pass, OR

    Customer Service Specialist needs 1+ years customer service or call center exeprience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in timely manner Give excellent Customer Service to our accounts Process orders from phone calls or emails Complete reports as assigned. Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors.
    $31k-41k yearly est. 60d+ ago
  • Customer Service Representative - Medford, OR

    Kedia Corporation

    Service associate job in Medford, OR

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $31k-39k yearly est. 60d+ ago
  • Customer Service Representative

    People's Bank of Commerce 3.8company rating

    Service associate job in Grants Pass, OR

    Full-time Description Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage. Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers. Reports to: Branch Service Officer Supervises: None Requirements Customer Service Representative (CSR) Promptly greets customers in person or by telephone in a friendly and professional manner. Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence). Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period. Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail. Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages. Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages. Ability to exercise independent judgment while working with established check cashing guidelines. Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees. Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility. Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner. Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community. Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others. Develops a rapport with customer while completing their transactions or assisting their needs. Actively participates in making customer referrals to new accounts and loans. Consistently arrive to work and return from breaks at scheduled time. Attend meetings as requested. Perform special projects or other duties as assigned. SKILLS AND ABILITIES REQUIRED: Familiarity with Deposit Products and Bank services. Satisfactory communication (written and oral) and organizational skills. Satisfactory interpersonal skills and ability to develop rapport with people. Ability to work within and foster a team environment. Ability to look and project a professional image. EDUCATION, TRAINING, AND EXPERIENCE: Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch. Successful completion of a high school diploma or GED. Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred). The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references. People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
    $33k-38k yearly est. 60d+ ago
  • Customer Service Representative

    Rogue Valley Heating, Cooling, & Electrical

    Service associate job in Grants Pass, OR

    Job Description Dispatcher Rogue Valley Heating, Cooling, & Electrical Rogue Valley Heating, Cooling, and Electric is looking for a Customer Service Representative to join our team. We want the best of the best to join our team! We offer competitive pay with great benefits and perks for our hard-working team members. At Rogue Valley Heating, Cooling, & Electrical, we understand the importance of family and providing work/life balance in a positive, upbeat, and supportive, diverse culture, environment. We are stewards for our brand to serve our communities with the best relationships and service. Our company is owned and managed by people who have been in the industry for many years, so we understand the position, the expectations, the challenges, the responsibilities... and we are here to support and work with you every step of the way! Summary: We are currently seeking a detail-oriented, customer-focused Dispatcher to join our team. The individual in this role will be responsible for managing all inbound calls and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensure their needs are met promptly. Additionally, you will play a crucial role in assisting our staff and our skilled technicians by providing on-site support. Candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry. Compensation: $15 - $25 per hour, DOE Schedule: Monday - Friday, overtime as needed in peak seasons. Work Location: Grants Pass, OR. This is an onsite, in-person position. Benefits: Company paid Medical Company paid Dental Company paid Vision Company paid Emergent Medical Transport program Life Insurance 401k with company match Paid PTO Bonus programs, for eligible positions Company vehicle and gas card, for eligible positions Responsibilities, include but not limited to: Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner. Maintain inbound and outbound calls and update customer database as necessary. Reply to online communications, emails answering service, website chats and text messages. Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement. Work in cooperation with staff to provide back up support for responding to customer inquiries about schedules, lead times, equipment service, invoicing, and preventative maintenance service inquiries. Oversee scheduling, look to optimize opportunities and assist tech efficiency in the field. Review all Service invoices and time sheets daily to ensure quality service and appropriate procedures. Regular check-ins with Office/Service Manager for collaborative workflow and productivity. Perform administrative duties as assigned. Provide support to the Call Center team. Qualifications: Must have 2+ years of relevant demand service experience in the communications industry. Prior call center and/or HVAC industry experience is preferred. Proficiency navigating computer programs. On-the-job training and/or continuing education provided. Advancement opportunities. Have verifiable work history and references. Able to communicate professionally, clearly, and concisely with other team members, management, and customers in person, by phone and email. Must be highly motivated, detailed oriented, able to multi-task, be highly skilled in problem solving and accurate resolutions, have a keen sense of urgency, be flexible, and demonstrate the ability to follow through on tasks timely and effectively. Have a great attitude that blends well with a fast-paced, goal-driven environment. Must provide an exceptional customer experience. Must be punctual with a clean presentation of them self and be prepared to work every day to provide reliable support for your team with excellent timeliness and attendance. Our company grows every year, which means we're looking for and building future crew leaders and managers! Let us work with you to put you on a career path. “We like what we do, and you will too!” We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pre-employment screening includes background check, MVR report (for certain positions), and drug screening, excluding THC, (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
    $15-25 hourly 14d ago
  • Customer Service Representative - OR

    Hassan & Sons Inc.

    Service associate job in Phoenix, OR

    Job Description Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service. Responsibilities and Duties: Customer Service Excellence Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”) Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement Represent the company with professionalism in appearance, communication, and conduct Cash Handling & Register Operations Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions Store Presentation & Merchandising Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing Maintain signage, promotional materials, and pricing accuracy Remove expired, damaged, or recalled items and report discrepancies to the Station Manager Keep the sales floor, counters, and displays neat, clean, and clutter-free Food & Beverage Handling Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.) Follow all food safety, sanitation, and temperature guidelines Clean and sanitize equipment regularly to ensure quality and compliance Maintenance, Cleanliness & Safety Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal Refill windshield washer stations, paper towels, and squeegees at the pumps Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems Report equipment malfunctions or safety hazards immediately to management Additional Duties Adhere to the station's shift duties checklist for assigned shifts Understand and assist with car wash operations (if applicable) Perform other job-related duties as assigned by management Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, food service, or customer-facing roles preferred Basic knowledge of POS systems and cash-handling procedures CPR and First Aid training a plus Strong communication skills and the ability to work effectively in a team environment Skill Set Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced setting Self-motivated and dependable, with strong follow-through and attention to detail Able to follow direction, take initiative, and maintain professionalism under pressure Comfortable using computers and POS systems; basic Microsoft Office skills a plus Flexible availability, including nights, weekends, and holidays Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and lifting up to 50 lbs Requires use of hands, arms, and vision to operate POS systems and restock merchandise Must be able to work both indoors and outdoors in various weather conditions Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment Must be able to communicate clearly and effectively in person and over the phone Reasonable accommodations will be provided as required by law
    $31k-39k yearly est. 21d ago
  • Client Services Representative

    Southern Oregon Veterinary Specialty Center

    Service associate job in Central Point, OR

    Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Representative (CSR) is the first point of contact for clients and plays a critical role in ensuring a seamless and welcoming experience at Southern Oregon Veterinary Specialty Center (SOVSC). This position is responsible for managing client check-ins, processing payments, and facilitating effective communication between clients, veterinarians, and hospital staff. CSRs provide essential administrative support while maintaining an organized and professional front office environment. As a key member of our Client Services team, the Client Services Representative proactively anticipates client needs, provides accurate information, and ensures hospital operations run efficiently. This role requires strong communication skills, attention to detail, and a commitment to excellent customer service. Key Responsibilities: As a Client Services Representative, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Checking in all appointments and ER arrivals with accuracy and efficiency. Ensuring all client and patient information is correctly entered and up to date. Communicating effectively with veterinary technicians, doctors, and fellow team members to facilitate smooth hospital workflow. Presenting treatment plans with confidence and assisting in financial discussions. Monitoring client wait times and providing timely updates regarding pet status. Explaining the triage process to clients and managing expectations for emergency visits. Accurately quoting exam fees and payment options based on hospital policies. Handling medical records requests, including faxing and emailing referral records. Providing accurate directions to the hospital for clients traveling from different areas. Identifying potential contagious cases and implementing appropriate protocols to minimize exposure. Processing euthanasia requests with professionalism and compassion. Preparing and processing all client paperwork for scheduled and emergency cases. Ensuring accurate processing of financial transactions, including deposits, payments, and refunds. Utilizing SmartFlow & EzyVet software to manage records, scheduling, and invoicing. Scanning, renaming, and attaching client documents into SmartFlow & EzyVet. Assisting clients with CareCredit applications and payment processing. Calling in prescriptions as directed by a veterinarian and ensuring proper documentation. Filing and organizing signed client and financial documents. Following up with clients regarding pet ashes and coordinating pick-up. Using the intercom system to transfer calls and direct inquiries appropriately. Handling incoming records, lab work, and radiographs for upcoming appointments and following up as needed. Ensuring radiographs are sent to the radiologist for review as required. Adhering to hospital policies as outlined in the Employee Handbook. Additional Responsibilities These responsibilities are performed as needed or directed: Preparing and sending sympathy cards to grieving pet owners. Maintaining a clean and organized front office, Client Services area, and exam rooms. Stocking and cleaning the coffee bar for client use. Ensuring Client Services area walls, floors, chairs, and rugs remain clean and clutter-free. Disinfecting and restocking exam rooms according to hospital protocols. Maintaining hospital bathrooms in a clean and stocked condition. Ensuring front-office printers are stocked and functioning. Following proper cleaning protocols for areas exposed to contagious animals. Keeping the hospital scale and mat clean and functional. Ensuring each exam room contains a sanitized thermometer. Following daily, swing, and weekly cleaning checklists. Monitoring office supply levels and notifying the appropriate personnel when restocking is needed. Other duties as assigned. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Is adaptable, open to learning, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience Minimum of one year of customer service experience required (veterinary or medical office experience preferred). Experience with financial transactions, cash handling, or payment processing is beneficial. A high school diploma or equivalent is required. Additional training or certification in customer service or veterinary assistance is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
    $30k-41k yearly est. 60d+ ago
  • Customer Service Representative 7264

    Domino's Franchise

    Service associate job in Central Point, OR

    The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older Be attentive to detail Be customer oriented, friendly and energetic Have cash management skills Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines. Pay is $14.95- $15.20. hourly with additional tips.
    $15-15.2 hourly 60d+ ago
  • Transfer Station Customer Service Attendant

    Southern Oregon Sanitation 4.2company rating

    Service associate job in Grants Pass, OR

    PURPOSE: The Transfer Station Customer Service Attendant serves as the first point of contact for customers disposing of solid waste at our facility. This position is responsible for providing a high level of customer service and ensuring a positive customer experience for each guest, while meeting industry rules and regulations. Responsibilities and Duties Greet customers in a positive, friendly, and professional manner. Communicates clearly with customers regarding pricing, disposal requirements, and directing them where to drop material. Ensures incoming waste is safe to dispose and does not contain inappropriate material. Accurately measure loads, properly calculate and communicate charges. Proper cash handling, credit card transactions and completion of customer receipts. Balance cash drawer and complete daily reconciliation worksheet. Ensure pay booth remains organized and clean. Promptly report facility concerns and incidents to Supervisor. Communicates with front office staff in-person and through radio and written communications. Accurate reporting and recording of daily car counts and load volumes Adhere to franchise agreements, company policies and procedures. Other duties as assigned. Requirements Competencies Safety oriented Customer driven Active listening and customer service skills Analytical & Problem solving skills Must exercise good judgement in decisions Must be self-motivated and self-disciplined to stay on task without direct supervision. Basic mathematical knowledge Competent typing and 10 Key Skills Cash handling experience Reporting Relationship This position reports to the Transfer Station Manager Work Environment This position operates outside in a variety of weather conditions and around dirt and dust. Physical Demands Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Lift and maneuver carts and containers Position Type and Expected Hours of Work This is a non-exempt, full time position with potential weekends, holidays and overtime. Education, Experience, and Eligibility Qualifications High School Diploma or equivalent. Minimum of 1 year of proven face-to-face customer service experience Minimum of 1 year of proven computer skills and data entry using proprietary databases. Valid Driver's License Acceptable driving record Must be insurable by Company insurance policy. Comfortable working in all weather conditions Ability to pass drug screen and background check Not required but preferred Bilingual (Spanish) EEO Employer/Drug Free Workplace Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
    $29k-33k yearly est. 41d ago
  • Customer Service Teammate

    Go Car Wash

    Service associate job in Central Point, OR

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 60d+ ago
  • Customer Service Specialist

    Global Channel Management

    Service associate job in Grants Pass, OR

    Customer Service Specialist needs 2+ years experience Customer Service Specialist requires: 35 WPM 10 key Phones Customer service Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
    $31k-41k yearly est. 60d+ ago
  • Customer Service Representative - OR

    Hassan & Sons Inc.

    Service associate job in Grants Pass, OR

    Job Description Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service. Responsibilities and Duties: Customer Service Excellence Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”) Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement Represent the company with professionalism in appearance, communication, and conduct Cash Handling & Register Operations Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions Store Presentation & Merchandising Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing Maintain signage, promotional materials, and pricing accuracy Remove expired, damaged, or recalled items and report discrepancies to the Station Manager Keep the sales floor, counters, and displays neat, clean, and clutter-free Food & Beverage Handling Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.) Follow all food safety, sanitation, and temperature guidelines Clean and sanitize equipment regularly to ensure quality and compliance Maintenance, Cleanliness & Safety Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal Refill windshield washer stations, paper towels, and squeegees at the pumps Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems Report equipment malfunctions or safety hazards immediately to management Additional Duties Adhere to the station's shift duties checklist for assigned shifts Understand and assist with car wash operations (if applicable) Perform other job-related duties as assigned by management Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, food service, or customer-facing roles preferred Basic knowledge of POS systems and cash-handling procedures CPR and First Aid training a plus Strong communication skills and the ability to work effectively in a team environment Skill Set Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced setting Self-motivated and dependable, with strong follow-through and attention to detail Able to follow direction, take initiative, and maintain professionalism under pressure Comfortable using computers and POS systems; basic Microsoft Office skills a plus Flexible availability, including nights, weekends, and holidays Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and lifting up to 50 lbs Requires use of hands, arms, and vision to operate POS systems and restock merchandise Must be able to work both indoors and outdoors in various weather conditions Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment Must be able to communicate clearly and effectively in person and over the phone Reasonable accommodations will be provided as required by law Monday and Tuesday, possible occasional Wednesday 2:00pm-10:00pm.
    $31k-40k yearly est. 24d ago
  • Client Services Representative

    Southern Oregon Veterinary Specialty Center

    Service associate job in Central Point, OR

    Job DescriptionSalary: $16.00 + DOE Client Services Representative Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Representative (CSR) is the first point of contact for clients and plays a critical role in ensuring a seamless and welcoming experience at Southern Oregon Veterinary Specialty Center (SOVSC). This position is responsible for managing client check-ins, processing payments, and facilitating effective communication between clients, veterinarians, and hospital staff. CSRs provide essential administrative support while maintaining an organized and professional front office environment. As a key member of our Client Services team, the Client Services Representative proactively anticipates client needs, provides accurate information, and ensures hospital operations run efficiently. This role requires strong communication skills, attention to detail, and a commitment to excellent customer service. Key Responsibilities: As a Client Services Representative, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Checking in all appointments and ER arrivals with accuracy and efficiency. Ensuring all client and patient information is correctly entered and up to date. Communicating effectively with veterinary technicians, doctors, and fellow team members to facilitate smooth hospital workflow. Presenting treatment plans with confidence and assisting in financial discussions. Monitoring client wait times and providing timely updates regarding pet status. Explaining the triage process to clients and managing expectations for emergency visits. Accurately quoting exam fees and payment options based on hospital policies. Handling medical records requests, including faxing and emailing referral records. Providing accurate directions to the hospital for clients traveling from different areas. Identifying potential contagious cases and implementing appropriate protocols to minimize exposure. Processing euthanasia requests with professionalism and compassion. Preparing and processing all client paperwork for scheduled and emergency cases. Ensuring accurate processing of financial transactions, including deposits, payments, and refunds. Utilizing SmartFlow & EzyVet software to manage records, scheduling, and invoicing. Scanning, renaming, and attaching client documents into SmartFlow & EzyVet. Assisting clients with CareCredit applications and payment processing. Calling in prescriptions as directed by a veterinarian and ensuring proper documentation. Filing and organizing signed client and financial documents. Following up with clients regarding pet ashes and coordinating pick-up. Using the intercom system to transfer calls and direct inquiries appropriately. Handling incoming records, lab work, and radiographs for upcoming appointments and following up as needed. Ensuring radiographs are sent to the radiologist for review as required. Adhering to hospital policies as outlined in the Employee Handbook. Additional Responsibilities These responsibilities are performed as needed or directed: Preparing and sending sympathy cards to grieving pet owners. Maintaining a clean and organized front office, Client Services area, and exam rooms. Stocking and cleaning the coffee bar for client use. Ensuring Client Services area walls, floors, chairs, and rugs remain clean and clutter-free. Disinfecting and restocking exam rooms according to hospital protocols. Maintaining hospital bathrooms in a clean and stocked condition. Ensuring front-office printers are stocked and functioning. Following proper cleaning protocols for areas exposed to contagious animals. Keeping the hospital scale and mat clean and functional. Ensuring each exam room contains a sanitized thermometer. Following daily, swing, and weekly cleaning checklists. Monitoring office supply levels and notifying the appropriate personnel when restocking is needed. Other duties as assigned. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Is adaptable, open to learning, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience Minimum of one year of customer service experience required (veterinary or medical office experience preferred). Experience with financial transactions, cash handling, or payment processing is beneficial. A high school diploma or equivalent is required. Additional training or certification in customer service or veterinary assistance is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
    $16 hourly 16d ago
  • Customer Service Representative 7262

    Domino's Franchise

    Service associate job in Eagle Point, OR

    The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older Be attentive to detail Be customer oriented, friendly and energetic Have cash management skills Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines. Pay is $14.95- $15.20. hourly with additional tips and mileage compensation when applicable.
    $15-15.2 hourly 60d+ ago
  • Customer Service Teammate

    Go Car Wash

    Service associate job in White City, OR

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 60d+ ago
  • Customer Service Specialist

    Global Channel Management

    Service associate job in Grants Pass, OR

    Customer Service Specialist needs 1+ years customer service or call center exeprience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in timely manner Give excellent Customer Service to our accounts Process orders from phone calls or emails Complete reports as assigned. Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors.
    $31k-41k yearly est. 60d+ ago
  • Fuel Attendant/Customer Service Rep.

    Hassan & Sons Inc.

    Service associate job in Shady Cove, OR

    The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards. Responsibilities and Duties: Customer Service & Sales Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”) Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers Provide assistance with fueling, propane dispensing, and other customer needs Handle customer inquiries or concerns and escalate to management as needed Fueling Operations & Safety Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations Verify proper fuel types and pump markings to ensure accuracy and prevent contamination Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management Follow all safety protocols, including emergency fuel shutoff procedures Maintain required training and certifications related to fuel and propane handling Cash Handling & Register Operations Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system Perform cash counts, safe drops, and drawer balancing per company policy Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases) Ensure compliance with cash-handling and loss-prevention procedures Store & Fueling Area Maintenance Keep both the interior and exterior areas of the station clean and well-maintained Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner Clean and restock self-serve beverage and food stations, ensuring freshness and quality Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways Report maintenance issues, pump malfunctions, or safety hazards immediately Teamwork & Operational Support Collaborate with team members to achieve store goals and maintain smooth operations Assist with deliveries, stocking, and merchandise rotation Support special projects or promotions as assigned by management Follow all company policies, procedures, and operational standards Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, fuel service, or customer service environment preferred Basic understanding of fuel safety and compliance procedures preferred Ability to complete propane training (as required by state/local regulation) Skill Set Strong customer service and communication skills Safety-focused mindset with attention to detail Ability to multitask and maintain organization in a fast-paced environment Dependable, self-motivated, and able to follow direction Basic computer and POS system proficiency Ability to learn and apply fueling and safety procedures Team-oriented attitude with flexibility for various duties Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and reaching throughout the shift Ability to lift, carry, and move items up to 50 pounds Exposure to outdoor weather conditions, including heat, cold, and rain Regular exposure to fuel fumes and cleaning chemicals (PPE provided) Must be able to work flexible hours, including evenings, weekends, and holidays Must be able to communicate clearly in person and over the phone
    $30k-39k yearly est. Auto-Apply 19d ago
  • Customer Service Representative 7270

    Domino's Franchise

    Service associate job in Grants Pass, OR

    The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older Be attentive to detail Be customer oriented, friendly and energetic Have cash management skills Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines. PaPay is $14.95- $15.20. hourly with additional tips.
    $15-15.2 hourly 60d+ ago

Learn more about service associate jobs

How much does a service associate earn in Medford, OR?

The average service associate in Medford, OR earns between $23,000 and $52,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Medford, OR

$35,000
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