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Service associate jobs in Metairie, LA - 1,274 jobs

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  • Customer Service Liaison

    Alphabe Insight Inc.

    Service associate job in New Orleans, LA

    About Us At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape. Job Description We are seeking a proactive and detail-oriented Customer Service Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience. Responsibilities Act as the primary point of contact between customers and internal teams. Resolve customer concerns and provide timely, professional support. Coordinate with departments to fulfill client and customer needs. Monitor service quality and report feedback to management. Maintain accurate records of client interactions and transactions. Support the development of customer service strategies and process improvements. Qualifications Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in customer service or client-facing roles. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficient in Microsoft Office and CRM tools. Ability to manage multiple tasks and prioritize effectively. Additional Information Benefits Competitive salary ranging from $55,000 to $64,000 annually. Opportunities for professional development and internal growth. Comprehensive training and support. Collaborative and team-oriented work environment. Paid time off, holidays, and health benefits package.
    $55k-64k yearly 2d ago
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  • Customer Service Specialist

    AAA-The Automobile Club 4.5company rating

    Service associate job in Metairie, LA

    Customer Service Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales
    $24k-30k yearly est. 2d ago
  • Pearl River | 2nd Shift CSR

    Agile Cold Storage

    Service associate job in Pearl River, LA

    Customer Service Representative - Agile Cold Storage Department: Customer Service Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: Customer Service Manager The Customer Service Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery. Essential Duties and Responsibilities Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory. Schedule inbound and outbound appointments within the Dock Management System (DMS). Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes. Process and verify computer-generated invoices to ensure accurate billing. Generate and manage all required documentation for customer work orders, including special requests and expedited orders. Review and confirm that orders comply with company policies and procedures. Research issues, obtain supporting documents, secure approvals, and process credits or debits. Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors. Support and provide coverage for other team members as needed. Perform other duties as assigned to support Agile's operational goals. Additional Responsibilities Accurately enter orders into the Warehouse Management System (WMS). Follow all company safety rules and maintain a clean, organized workspace. Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays. Required Qualifications Minimum 2 years of customer service experience, preferably in logistics, warehousing, or distribution. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation. Strong clerical and organizational skills with attention to detail. Excellent verbal and written communication skills in English. Demonstrated ability to remain professional and cooperative under pressure. Team-oriented with strong interpersonal and problem-solving skills. Must successfully complete a basic math skills test, background check, and drug screening prior to employment. Preferred Qualifications High School Diploma or GED. Experience in export coordination or warehouse logistics is a plus. Knowledge, Skills, and Abilities High attention to detail, accuracy, and organization. Ability to follow written and verbal instructions. Strong time management and multitasking capabilities. Dependable, self-motivated, and customer-focused mindset. Work Environment Primarily office-based with occasional movement throughout warehouse areas. Frequent use of standard office equipment (computer, phone, copier, fax, calculator). Moderate noise level typical of a warehouse setting. Physical and Mental Demands Ability to sit for extended periods and perform repetitive office tasks. Regular standing, walking, bending, and light lifting (up to 20 lbs). Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance. Supervisory Responsibilities May occasionally lead or assist with special projects under supervision. Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
    $24k-32k yearly est. 2d ago
  • Customer Service Representative: New Orleans, LA

    American Cash Advance 4.1company rating

    Service associate job in New Orleans, LA

    We are looking for the Best of the Best Full-Time Customer Service Representative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading. American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company. Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce. Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions. Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day. Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills: Math Skills: including the ability to count money Social Skills: including the ability to engage & interact professionally Problem-Solving Skills: including the ability to negotiate payment terms Communication Skills: including the flexibility to work with different personalities Computer Skills: ability to use computer programs required to process day to day transactions Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork Organization Skills: including the ability to utilize filing systems Other Requirements: Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer. Excellent Benefits including: Health Insurance (up to 80% of premiums paid by company) Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more! 401K Paid Holidays Paid Vacations! Paid All-Purpose Time Off Paid Training Advancement Opportunity! Unlimited Earning Potential and more! If you think you have what it takes to be a part of our dynamic team, please apply today! For more information about American Cash Advance visit our website at ***************************
    $23k-31k yearly est. 2d ago
  • Insurance Customer Service Representative

    Insight Global

    Service associate job in New Orleans, LA

    Must Haves: • 2-5 years of Customer Service/Client services experience • 1 year of Personal Insurance experience is mandatory • Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customer service. • Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred. • Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements. Plusses: • EPIC experience preferred. • Property & Casualty (P&C) Licensed. • Active Property & Casualty Agent's license Day-to-Day: Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customer service. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them. Your responsibilities as the Personal Lines Insurance Processor will include: • Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage. • Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates. • Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records. • Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customer service. • Maintain organized records, support office operations, and contribute to process improvements and team initiatives • Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
    $24k-32k yearly est. 5d ago
  • Licensed Insurance Customer Service

    State Farm Agency-New Orleans 3.9company rating

    Service associate job in Metairie, LA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance. Once licensed, bonuses and commissions will be paid on sales performance. Paid time off (vacation) Retirement plan (after first year) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $18 hourly 26d ago
  • Financial Service Representative l - Jefferson Financial FCU Lapalco 4924

    Keesler Federal Career 4.5company rating

    Service associate job in Marrero, LA

    JOIN THE EXTRAORDINARY TEAM AT JEFFERSON FINANCIAL FCU A DIVISION OF KEESLER FEDERAL CREDIT UNION Travel may be required during training. Additional details will be discussed during the interview. EXTRAORDINARY BENEFITS: Medical, dental, and vision insurance Short Term & Long Term Disability Benefits Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Paid Leave 11 Paid Holidays Tuition Reimbursement Competitive Scholarships EAP (Employee Assistance Program) WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS Position: Financial Services Representative I (FSR I) Department: Retail Operations Reports To: Branch Manager FLSA: Non-Exempt SUMMARY Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the AIDINC process as outlined in The Member Advantage (TMA) training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs. Through the use of the Opening Act (OA) system, creates membership, new account, and deposit services in Symitar. Also uses Opening Act to build and submit loan applications to Central Lending Decision Makers for a decision. If an application is immediately approved by the system, (under the guidance of the Branch Manager, Assistant Branch Manager, or Loan Officer), takes steps to disburse the loan. Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. ESSENTIAL FUNCTIONS Using Opening Act and/or Symitar, opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit. Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes Card@Once to provide members with ATM and Debit cards instantly. Handles ATM and Debit card disputes and fraud disputes. Conducts quality interviews with members using the AIDINC system to meet member needs through credit union products and services. Within the scope of an FSR I authority, accepts deposits and payments and performs withdrawals or loan advances. These transactions are performed on a variety of transaction and savings products as well as a variety of loan types, including credit cards. At the conclusion of a member interaction, reads back members' receipts in order to verify and finalize the accuracy of the transaction. Within the scope of an FSRI authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2 nd party in any dual control procedure. In opening new accounts, verifies checks for deposit are made payable to parties presenting them for negotiation, properly endorsed, and deposited in accordance with credit union policy, for new accounts and, if applicable, Reg CC. A determination of collectability based on the actual check and the member presenting the item may require an extended hold. Utilizes True Checks within prescribed guidelines. Provides account information such as current balances, transaction history, dates & amounts of deposits and loan pay-offs (excluding business loans), only for the member account owner(s) for consumer & business accounts. Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the Synapsys CRM to effectively track member concerns. Uses Opening Act system and the AIDINC process to complete quality consumer & business loan applications over the phone or in person. The goal of the loan application interview is to meet member needs and minimize pending applications. Routes the loan applications and any supporting documentation to Central Lending Decision Makers for disposition via Opening Act Priority 1 or Priority 2 queue. In the event of a declined loan, the FSR I clearly communicates the decision and how it was determined to the member in a positive and tactful manner. The FSR I should be able to advise the borrower(s) on proactive steps they can take to hopefully improve their prospects on their next application or improve their credit score. Upon loan approval, disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed. The goal in loan closing is to ensure that the member and KFCU are fully protected. It is imperative that any collateral offered for security has KFCU listed as lienholder, the member is aware of their requirement to maintain collateral insurance, and the terms to avoid defalcation are fully understood by the borrower(s). Like a concierge and utilizing TMA behavioral styles as a guide, provides insightful guidance and assists members through the process of opening deposit accounts, loans and other services using the AIDINC process. Consistent with the view that Sales is Service and Service is Sales, strives to exceed the goals set by the credit union with regard to member service and sales of all products and services offered by the credit union. Upholds all member information in the strictest confidence. Accurately interprets the Fair Credit Reporting Act as it applies to credit union loans. Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes. In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies. Effectively uses TMA skills to open new products and services for membership. Maintains proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, Opening Act and any other computer systems necessary to perform the job satisfactorily. Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program and REG CC. Utilizes The Member Advantage AIDINC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department's policy and procedures. This can be affected through direct sale and in many cases referral to another team member. Effective use of the Synapsys CRM to create, monitor, and manage sales and referrals is required for consumer & business accounts. Provides merchant referrals directly to the merchant for business accounts. Other Duties and Responsibilities: Maintains branch office equipment and supplies necessary to keep office working efficiently. Assists in balancing the ATM as directed by the Branch Manager or Assistant Branch Manager. Assists in the balancing of Night Depository as directed by the Branch Manager or Assistant Branch Manager. Miscellaneous duties as assigned. KNOWLEDGE & SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Community college coursework is desired. Experience and Other Requirements: One year to three years of similar or related experience. Completion of Lending Class, New Accounts training, and Teller training through the KFCU Training Department required. Must possess ability to operate computer terminal, computer printers, calculator, fax machine, copier, telephone, fax machine, currency counter, and copier with accuracy and attention to detail. Must possess and exhibit an outgoing personality, helpful member service attitude and an ability to sell credit union products and services. Must possess strong basic math skills, accuracy and attention to detail Must demonstrate an ability to understand and implement changing policies and procedures. Must be knowledgeable of teller transactions relevant to the position. Must maintain confidentiality and dependability. Exceptional oral and written communication skills required. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Computer Skills: Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail. Must be able to navigate the internet to search for data and be able to complete online forms. Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media. Must be familiar with home banking and bill paying services. Certificates, Licenses and Registrations: Must actively participate in and successfully complete The Member Advantage (TMA) training within 9 months of employment. Must actively participate in and successfully complete TMA Annual Accelerator training classes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive use of desktop computer is required. The noise level is that of a normal office environment. DECLARATION: The human resources department retains the sole rights and discretion to make changes to this job description. #HPIND
    $24k-28k yearly est. 60d+ ago
  • Technical Service Representative (Houma, LA)

    Akzo Nobel N.V 4.7company rating

    Service associate job in Slidell, LA

    Company: AkzoNobel About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Purpose The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment, and documentation in acquiring new business and in maintaining multiple existing customers. Job Responsibilities * Generate and maintain accurate records and application reports of company products. This includes day-to-day environmental conditions as well as surface preparation and relevant coating application information. - 20% * Attend scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process. - 20% * Advise customers of products and schemes based on vessel service environments and performance expectations. Proper knowledge of industry standards (i.e., SSPC, NACE ISO, Etc) and use of inspection equipment for both surface preparation and coating application operations. Proper use of required PPE. May occasionally be required to demonstrate proper use of application equipment (i.e., single-feed airless, Conventional and plural component). - 20% * When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire a resolution. When conditions are not resolved to meet the specification document, according to the exception report. - 20% * Lifts 100 pounds - 10 % * Monitor customers/applicators in the proper application of coatings and paint systems in accordance with company specifications. - 5% * Other duties as assigned - 5% Level of Autonomy Limited to customer specifications Employee is expected to perform these company success factors independently: * Helps the customer * Achieves expected results on time * Understands the need to learn * Open to change and new ideas * Fulfils responsibilities in expected style Job Requirements * High school diploma required; college degree preferred. * Minimum 5 years of technical and/or sales experience, preferably in the marine or coatings industry. * Knowledge of marine industry terminology and practices, including vessel maintenance and repair (M&R) and new build (NB). * Understanding of coating applications, techniques, and parameters related to marine vessels. * Strong analytical and problem-solving skills, with the ability to interpret technical data, diagrams, and instructions. * Effective verbal and written communication skills, including the ability to prepare business and technical reports. * Proficiency with Microsoft Office and digital tools, including PCs, mobile devices, and software used for data collection and reporting. * Ability to travel as required to support customers and field activities. * Ability to work safely in marine environments, including working around water; ability to swim or willingness to learn. * Ability to hear and respond to safety and emergency alarms and maintain awareness in high-risk environments. Total Compensation * The salary range for these skills is $72,000 to $85,000, plus a 15% annual bonus. * Excellent Medical Insurance with HSA. * Dental, Vision, Life, and AD&D benefits. * 401 (k) retirement savings with a 6% company match. * Generous vacation, sick, and holiday pay. * Paid Parental leave. * Active Diversity & Inclusion Networks. * Career growth opportunities on a regional and global scale. * Tuition Reimbursement. * Monthly Automobile Allowance At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. #LI-HE1 REQ ID#51293
    $25k-42k yearly est. 2d ago
  • Automotive Service Consultant - MB Chevrolet Metairie

    Matt Bowers Auto Group

    Service associate job in Metairie, LA

    Are you driven, self-motivated, and hungry for success? Do you thrive in fast-paced environments and love delivering top-notch customer service? If so, we want to hear from you! We are a high-volume Automotive Dealership seeking an enthusiastic and dependable Service Advisor to join our team. We're looking for the right attitude, work ethic, and willingness to learn and succeed What You'll Do: Greet and assist customers with their service needs Communicate clearly and professionally with customers and technicians Recommend services and products based on vehicle inspections and customer needs Keep customers informed throughout the service process Deliver exceptional customer service that drives repeat business What We're Looking For: Strong work ethic and a hunger to succeed A passion for customer service and sales Excellent multitasking, organization and time management skills are a must A self-starter with a go-getter mentality Someone who enjoys being busy and thrives in a high-energy and fast-paced environment Willing to work flexible hours - this is not your typical 8 to 5 Job and your willingness to put in the extra effort can pay huge dividends! What You Get: High earning potential - your effort = your paycheck, no ceiling on earning potential On-the-job training and support A team-focused, fast-paced work environment Opportunity for career growth and advancement Weekly pay, Bonus Program Medical Benefits and Retirement plan Qualifications: Positive attitude and strong work ethic Valid driver's license with a good driving record Must have a clean legal background This position is perfect for someone who wants to build a rewarding career, not just punch a clock. If you're ready to hustle, provide outstanding service, and grow with a winning team…. Apply Today!
    $49k-94k yearly est. Auto-Apply 60d+ ago
  • Customer Engagement Specialist II

    Tulane University 4.8company rating

    Service associate job in New Orleans, LA

    The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation. * Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills * Excellent customer service skills and ability to work in a fast-paced environment * Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems * Knowledge of other Campus Services departments * Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues * Ability to work both independently and as part of a professional decision-making team * Ability to make decisions and resolve problems * Ability to remain calm and poised during an emergency * Ability to be highly organized and manage multiple tasks at one time * Proficient in Microsoft Office * Ability to learn and adapt quickly to new technology and software * Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa * Ability to work a flexible schedule that includes evening and weekend hours regularly * High school diploma or equivalent * 4-5 years of customer service experience * Bachelor's degree * Knowledge of Tulane systems * Customer service experience in higher education
    $38k-44k yearly est. 37d ago
  • Airport Customer Service Agent

    GAT 3.8company rating

    Service associate job in Kenner, LA

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $20k-26k yearly est. 11d ago
  • Inside Sales/Customer Service Sales Rep (New Orleans)

    Crescent Crown Distributing 4.5company rating

    Service associate job in New Orleans, LA

    Responsible for providing customer support, selling to and servicing existing CCD accounts via telephone by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer phone in a timely manner and enter information into database. Respond to customer requests and take appropriate action as needed. Responsible for calling on assigned accounts on scheduled call days and notifying supervisor of any off day deliveries. Notify supervisor of account changes as they pertain to call day, delivery day and hours of operation. Update supervisor on competitive information in designated territory. Responsible for executing priorities and objectives and other goals. Responsible for ensuring product freshness in assigned territory according to CCD quality standards. Responsible for maintaining a professional image at all times. Maintain knowledge of products, company policies, pricing structures and methods of delivery in order to provide technically accurate solutions to inquiries. Maintain a safe working environment in designated territory. Must have ability to show up on time and ready to work scheduled shifts. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Technical Skills - Pursues training and development opportunities. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments. Interpersonal - Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills; Participates in meetings. Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Organizational Support - Follows policies and procedures; Supports organization's goals and values. Adaptability - Adapts to changes in the work environment. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions. Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities. Innovation - Meets challenges with resourcefulness. Motivation - Measures self against standard of excellence. Planning/Organizing - Prioritizes and plans work activities; Develops realistic action plans. Professionalism - Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness. Quantity - Strives to increase productivity. Safety and Security - Observes all safety and security procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software and Order processing systems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. At Crescent Crown, you are not an independent contractor, you are a W2 employee and receive all associated perks such as an Employee Referral Bonus Program, benefits, 401K, access to company events, advancement opportunities and more! Bi-weekly pay! The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required for this position. An employment application will only be considered active for 30 days. Additional Notes: If applicable, candidates for this position may be subject to the successful completion of pre-employment criminal background and drug/alcohol history, employment/education verification, reference checks and post-offer physical examination and drug/alcohol screening in accordance with the Company's hiring process and substance abuse policies. Crescent Crown Distributing, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, veteran status or status as a qualified individual with disability.
    $25k-32k yearly est. 11d ago
  • Customer Service Liaison

    Signal Tru Brand

    Service associate job in New Orleans, LA

    About Us At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape. Job Description We are seeking a proactive and detail-oriented Customer Service Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience. Responsibilities Act as the primary point of contact between customers and internal teams. Resolve customer concerns and provide timely, professional support. Coordinate with departments to fulfill client and customer needs. Monitor service quality and report feedback to management. Maintain accurate records of client interactions and transactions. Support the development of customer service strategies and process improvements. Qualifications Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in customer service or client-facing roles. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficient in Microsoft Office and CRM tools. Ability to manage multiple tasks and prioritize effectively. Additional Information Benefits Competitive salary ranging from $55,000 to $64,000 annually. Opportunities for professional development and internal growth. Comprehensive training and support. Collaborative and team-oriented work environment. Paid time off, holidays, and health benefits package.
    $55k-64k yearly 60d+ ago
  • Customer Service Liaison

    Blue Print Out

    Service associate job in New Orleans, LA

    About Us At Blue Print Out, we are dedicated to delivering exceptional service and precision in every customer interaction. Our commitment to excellence drives us to maintain a professional, welcoming, and efficient environment where both our customers and employees thrive. We take pride in fostering teamwork, integrity, and growth across all aspects of our operations. Job Description We are seeking a professional and dedicated Customer Service Liaison to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure that each customer receives timely support, accurate information, and exceptional service that reflects our company's values and dedication to quality. Responsibilities Serve as the main liaison between clients and internal departments. Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. Track, manage, and follow up on client requests to ensure complete satisfaction. Coordinate with project and operations teams to address customer needs efficiently. Maintain accurate records of customer interactions, feedback, and transactions. Identify opportunities to improve client experience and internal communication processes. Support management in developing strategies to enhance customer satisfaction and retention. Qualifications Qualifications Strong communication and interpersonal skills. Excellent organizational abilities and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with a customer-oriented approach. Proficiency in standard office software and CRM tools is a plus. Additional Information Benefits Competitive annual salary ($57,000 - $61,000). Opportunities for professional growth and career development. Supportive and collaborative work environment. Comprehensive training and skill-building resources. Paid time off and employee wellness programs.
    $57k-61k yearly 12d ago
  • Automotive Service Consultant

    Hood Auto Group

    Service associate job in Hammond, LA

    As a service consultant, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Qualifications Education High School
    $50k-95k yearly est. 1d ago
  • Service Consultant

    Ross Downing

    Service associate job in Hammond, LA

    Primary Responsibilities: Promptly greet customers Consult and interact with guests during the check-in process Understand range of products & services Inform customer of benefits and product features Maintain high level of customer satisfaction Properly document service concerns Communicate with customers throughout the service process Meet and exceed service sales and satisfaction goals set by management Exceed customer expectations Demonstrate leadership Pay/Benefits: Medical and Dental plans 401k Paid vacation Competitive wages Requirements: A valid driver's license Must be at least 18 years old Particular attention to detail Willing to serve Disciplined self-motivation Ability to handle multiple tasks at once in a fast pace environment Computer skills Strong communication skills Consistent composure and integrity Maintain positive energy level Must be a hard working team player 3-5 years in similar work environment desirable Required Education: High school diploma
    $50k-95k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative

    Culligan 155La

    Service associate job in Jefferson, LA

    Benefits: Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED College degree Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal Experience with Service Titan software is strongly preferred. About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $15.00 - $20.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $15-20 hourly Auto-Apply 60d+ ago
  • Customer Service Liaison

    Swift7 Consultants

    Service associate job in New Orleans, LA

    At Swift7 Consultants, we are committed to excellence in logistics and supply chain solutions. Our team thrives on efficiency, innovation, and collaboration, ensuring that every operation runs smoothly and effectively. Join us and be part of a company that values your contribution and supports your growth. Job Description We are seeking a Customer Service Liaison to join our team in New Orleans. In this role, you will act as the primary point of contact between our clients and internal teams, ensuring seamless communication, problem resolution, and high levels of client satisfaction. Responsibilities Serve as the main contact for client inquiries, providing timely and effective solutions Coordinate with internal teams to address client needs and follow up on requests Maintain accurate records of client interactions and transactions Monitor client feedback and proactively identify opportunities to improve services Support the development of processes to enhance client experience Qualifications Strong communication and interpersonal skills Ability to manage multiple tasks and prioritize effectively Detail-oriented with excellent organizational abilities Problem-solving mindset and proactive approach Professional demeanor and commitment to client satisfaction Additional Information Competitive salary: $51,000 - $54,000 per year Opportunities for professional growth and development Supportive and collaborative work environment Skills development and training programs
    $51k-54k yearly 12d ago
  • Part Time Flexible Customer Service Associate

    The Hertz Corporation 4.3company rating

    Service associate job in Kenner, LA

    The **Part Time** **Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. **Wages:** $15.00 per hour **Qualifications:** Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. Apply **today** and shift your **career** into drive for **tomorrow** ! **Benefits and Perks:** + Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $15 hourly 60d+ ago
  • Customer Service Administrator

    VIP Distributors 3.3company rating

    Service associate job in Marrero, LA

    VIP Distributors, Inc is seeking a Customer Service Administrator for our Appliance Service Department. Our ideal candidate will be someone with a strong track record of employment, dependability and excellent customer service skills. This job will involve dealing with customers and service related issued, and sometimes this will require more than ordinary courtesy and tact to establish and maintain good customer relations. Candidates should be outgoing and have a positive demeanor as well as being able to multi-task, prioritize and manage time effectively. This is not an entry level position and you must be capable of working independently with minimum supervision. One who can find answers and respond quickly to customer issues, all with a polite and professional voice and manner. This is a full time immediate available position and you must be able to work Monday thru Friday from 9:00 to 6:00. Responsibilities:* Accurately collect customer's information for service calls* Schedule appointments* Create Service Tickets for Technicians* Update and Maintain Calendar for Schedule* Validate Warranties* Receive parts for service as well as verify correct parts are given to technicians* Monitor all return calls that have parts on order and provide ETA to customers* Follow up on part returns* File claims on completed calls* Respond to customer inquiries in a timely manner* Other assigned duties as directed by management Good computer skills, written and verbal communication skills and being highly organized with exceptional follow-through abilities are essential. Having problem solving skills, attention to detail and adapt to multiple and varies responsibilities is a plus. VIP Distributors, Inc offers a benefit package which includes Paid Vacation, Paid Holidays, Health Insurance with a generous starting salary. We are a growing company with a great team and hope you would consider becoming part of our family. Compensation: $33,000.00 - $38,000.00 per year Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!
    $33k-38k yearly Auto-Apply 60d+ ago

Learn more about service associate jobs

How much does a service associate earn in Metairie, LA?

The average service associate in Metairie, LA earns between $19,000 and $53,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Metairie, LA

$32,000

What are the biggest employers of Service Associates in Metairie, LA?

The biggest employers of Service Associates in Metairie, LA are:
  1. Lowe's Companies
  2. Macy's
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