Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy.
Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members.
Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices.
We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices.
In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace.
Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are.
THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.
This is not a remote offer position.
Your role:
Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.
Customize financial solutions that meet clients needs and financial goals.
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses.
GENERAL REQUIREMENTS (Our ideal candidate)
Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services).
Service-oriented and able to resolve customer grievances.
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish).
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum).
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business.
High School diploma or College preferred.
BENEFITS
The base hourly rate for this position is $19.00 - $20.00.
The hourly range is specific to the location of this job posting, and according to education level and experience level.
Medical benefits.
401(K) Retirement plan.
Generous PTO
paid holidays
paid sick days
paid bereavement days for direct family members
paid vacation days
An inspiring career path that will benefit you, your family and your community.
Growth and training career opportunities into leadership roles.
$350 Employee Referral Bonus
POSITION
Non Exempt Positions.
Two days off per week including Sundays.
This is not a remote position offer
We are an Equal Opportunity Employer
Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.
We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
$19-20 hourly 2d ago
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Customer Service Represenative
Caliber Collision Repair Services 3.7
Service associate job in Stockton, CA
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service, Service, Business Operations, Retail, Customer
$33k-42k yearly est. 1d ago
Professional Service Embryologist
URUS Group LP
Service associate job in Turlock, CA
Trans Ova Genetics is seeking a detail-oriented and motivated Professional Services Embryologist to join our team! This is an exciting opportunity for someone passionate about animal science and reproductive technology to gain hands-on experience in embryo production and transfer. In this role, you'll work closely with experienced professionals to support oocyte and embryo handling, grading, and thawing while ensuring accuracy and consistency in every step. If you're eager to grow your career in embryology and enjoy a mix of lab work, travel, and teamwork, we'd love to have you on our team!
Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, day trips with occasional overnight stays would be required throughout California, the west coast, and Arizona. This full-time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks!
This position will require you to live in or near Turlock, CA, and be open to travel.
Responsibilities:
* Pouring over OPU filters.
* Oocyte searching.
* Data entry and reporting.
* Evaluate embryos according to IETS standards.
* Cryopreservation of embryos.
* Thawing frozen embryos.
* Assisting with fresh and frozen transfers.
* Embryo and semen shipment packing.
* Pouring over flush filters.
* Searching flushes.
* Inventory management.
* Client communication and transfer scheduling.
* Assistance with IVF lab duties as needed.
* Perform other duties as assigned by supervisor.
* Promote and adhere to safety in the workplace.
Requirements:
Education Requirements:
* Minimum B.S. in Animal Science or a related field; or a Veterinary Technician degree.
* Strong background and interest in reproductive physiology.
Physical Requirements/Working Conditions:
* Ability to sit for long periods of time behind a microscope or in a vehicle.
* Good hand-eye coordination.
* Handling dexterity is required for manipulation of equipment and small objects.
* Ability to lift up to 50 lbs.
* Specific vision abilities required by this job include close, distance, and peripheral vision, color/pattern recognition, depth perception, and ability to adjust to focus.
* Ability to work with liquid nitrogen.
* Travel is required, including some weekend travel and overnights/12+ h days.
* Valid driver's license and ability to operate company vehicles.
Other skills/experience:
* Less than 2 years of TOG or embryology experience.
* Strong attention to detail and organization.
* Ability to work well in a team environment.
* Ability to interact well with internal and external clients.
* Strong communication skills.
Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies.
Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement.
TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
$62k-131k yearly est. Auto-Apply 13d ago
eServices Specialist I
Valley First Credit Union 3.8
Service associate job in Modesto, CA
The primary responsibilities of the eServices Specialist I are to process items related to Digital Banking. This includes but is not limited to; Processing and completing Online membership applications, processing RDC, answering general questions or inquiries, product information, troubleshoot and research member concerns, and reaching out to other departments to provide a response to member questions/concerns. This role provides members with the highest level of service available in an efficient and courteous manner while striving for resolution.
Responsibilities:
Working and processing Online membership applications
Processing RDC and related daily functions as follows:
Manually reviewing suspended RDC deposits and approving or denying deposited items
Completing account adjustments including debiting of funds and general ledger adjustments
Act as a primary contact for RDC processing, research, and adjustment inquiries from members and internal team members
Any additional items as needed
Work closely with Online Banking Admin to complete Online Banking processes and provide back up support as needed
Provide additional support as needed with the following Digital Banking tools:
Q2 Smart
SavvyMoney
Website Composer
Any other programs or systems that integrate with Q2 and our Digital Services
Provide additional testing and guidance on new projects or processes within the eServices Team to support the member experience and efficiencies of the organization
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Other duties as assigned by department leadership
Education, Experience & Skills
Must have minimum of two years of similar or related experience, including time spent in preparatory positions
Must be willing to work flexible schedules to accommodate the hours and business needs
Must have high school diploma or GED
Familiar with the following items:
BSA/OFAC
Regulation CC
Regulation E
Check21Act
Excellent verbal and written communication skills
Excellent interpersonal skills with members as well as co-workers to include:
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
Maintain enthusiasm towards job functions and duties
Must have a strong focus to perform detail oriented job functions
Must have and maintain knowledge of credit union products and services
Excellent organization skills
Employee must be dependable and extremely flexible including Saturday scheduling
Self-Motivator and ability to formulate solutions
Ability to prioritize tasks
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to five pounds
Climb/descend stairs in an emergency situation
Operate routine office equipment including personal computers, copy machines, mobile and landline phones, calculator and others as needed
Maintain working on a computer for six to eight hours daily, on average
Work extended hours if required or requested by management
Regular, reliable and timely attendance
Pay Range and Schedule:
This position is a Grade 7, with a pay rate ranging from $23.00 to $29.00 per hour
The anticipated pay rate for new hires is between the low-end and midpoint of the range, depending on experience
The pay rates listed above are based upon the geographic location of our Administrative Offices in Modesto, CA using the greater Central Valley area for our pay range calculations
Full Time, typically 36-40 hours per week
Schedule will be based around hours of operation, which are as follows:
Monday to Friday- 8:30am to 5:30pm
Flexibility to occasionally work early or late hours, typically with advance notice
$23-29 hourly 20d ago
Financial Services Consultant 1
Sunward
Service associate job in Livermore, CA
Full-time Description
This role is a front-line member facing position that handles daily financial transactions, analyzes member's needs, performs consultative selling for our financial products, and ensures a smooth onboarding and membership experience. Support the credit union's mission, vision, and service standard. The role requires a high degree of integrity, compliance with regulatory standards, and a strong focus on delivering exceptional member service.
Essential Job Duties:
Teller Duties
Processes member transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing
Processes various transactions and answer member account inquiries. Post transactions to member's account and maintain member records.
Balances cash drawers at the beginning and end of shifts to ensure accuracy
Balances cash drawer and other transactions correctly and according to standard operating procedures
Issues cashier's checks, money orders, and bank drafts
Verifies and reconcile daily transactions to maintain accurate records
Proactively educates members of our products and services
Member Service Duties:
Resolves any issues and problems faced by members, providing timely and regular updates.
Maintains a high level of professionalism and confidentiality in all member interactions.
Assists members with the following:
Deposit Accounts: Opening, closing, maintaining accounts and certificate of deposit.
Monetary Transactions: Share draft orders, stop payments, statement copies, check deposits, and cash deposits/withdrawals.
Deposit Services: Safe deposit boxes, direct deposits and payroll distributions, ATM/check card orders, pin numbers, and notary services.
Loans: Credit card, loans, and bill payments
Business Accounts- Open DBA, sole- Proprietor, LLC's and Corporations.
IRA and Fiduciary transactions
Upholds the Credit Union's compliance with the Bank Secrecy Act (BSA), which includes compliance with the Customer Identification Program and anti-money laundering policies and procedures.
Reports unusual or suspicious activity in writing to the Risk, Legal and Compliance Department.
Complete Currency Transaction Reports (CTRs) and submit them to the designated internal department for quality control in a proper and timely manner.
Ensures all member interactions and transactions are conducted with integrity and in compliance with applicable laws and regulations.
Performs other duties as assigned.
Financial Sales Duties:
Develops and maintains strong relationships with members, understanding their needs and providing tailored financial products and solutions.
Engages with members to understand their financial situations and short-term and long-term financial objectives.
Performs consultative selling to offer personalized products to members to help them achieve their financial goals.
Collaborates with other departments, such as Investment Services, Consumer Lending, Mortgage and Business lending, to provide comprehensive financial guidance.
Promotes financial products and services that are suitable for members based on their needs.
Identifies opportunities for account and membership growth and cross-selling additional products or services.
Maintains knowledge around products and services offered.
Requirements
Required Skills/Abilities:
Excellent interpersonal and communication skills
Excellent organizational skills and attention to detail.
Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
Strong verbal/written communication skills
Adaptability and willingness to learn new skills and technologies
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Knowledge:
Ability to become thoroughly knowledgeable of Credit Union products and services, features, and benefits.
Education and Experience:
Minimum one year experience in financial industry or consultative sales role or related experience
Minimum high school diploma, or more than one year of related experience.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Needs to be flexible with schedule to meet the needs of the organization and membership.
Must be able to lift 20 pounds at times.
Salary Description $23.00-$25.00 (Depends on Experience)
$51k-113k yearly est. 57d ago
Winner's Circle - Customer Service
Daveandbusters
Service associate job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 16d ago
Asset Protection Service Representative - Monte Vista Crossing
The Gap 4.4
Service associate job in Turlock, CA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
* Provides a high level of visible, overt presence to prevent loss and safety issues.
* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.
* Greets customers and provides service.
* Maintains Physical Security of the store.
* Assists leadership in proper handling of escalated customer situations.
* Assists Asset Protection Coordinators during external shoplifting apprehensions.
* Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.
* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).
* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).
Who You Are
* The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.
* They are responsible for monitoring the customer entrance/exit.
* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.
* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.
* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.
* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $16.50 - $17.80 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$16.5-17.8 hourly 60d+ ago
Data Entry/Customer Service
Remote Career 4.1
Service associate job in Livermore, CA
It is exciting times within our company as we are currently experiencing
a period of rapid growth and expansion. We are looking for an
experienced data entry clerk with a focus on on- time delivery, heavy
has room for growth within
the company.
Must be comfortable with electric instrumentation and calibration
This is a fantastic opportunity for the candidate who is very motivated,
hardworking, articulate, and organized. This position will be highly
visible in the organization and will partner directly with company
principles, and work closely with various team members throughout the
company on a daily basis.
Qualifications include:
Must be vaccinated
Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable.
Must have experience working in a small office environment.
Clean driving record.
Must pay close attention to detail
Ability to read purchase orders, invoices and sales orders
Able to pass a drug screen and criminal background check
Documentation of eligibility to work legally in the US required
Full Time Position With benefits
Email Resumes Only...
$31k-39k yearly est. 60d+ ago
Service Writer
Livermore Ford
Service associate job in Livermore, CA
*We are only looking for FORD or LINCOLN Advisors. If you have experience with another OEM, we appreciate your interested but you will not be contacted for an interview.
We're looking for a Service Writer to join our dealership's service team. In this role, you'll be the primary point of contact for customers needing vehicle service and repairs, ensuring a smooth, efficient, and customer-focused experience from start to finish.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Free College education courses for employees and their immediate family members
Employee discounts
Excellent culture
Room for growth
Responsibilities:
Greet customers, listen to their service needs, and create accurate repair orders
Maintain strong customer relationships and deliver consistent communication throughout the repair process
Monitor progress of repairs and keep customers updated regularly
Coordinate with technicians on timelines, parts needs, and job completion
Maximize service department profitability by identifying and offering recommended services and promotions
Uphold ethical standards and dealership policies
Participate in quality control and help develop standard operating procedures
Maintain a clean, professional, and organized work environment
Requirements:
High school diploma or equivalent
Valid driver's license with a clean driving record
Automotive service advisor experience required
Completion of service advisor/customer satisfaction training preferred
Fluent in English with strong communication and multitasking skills
Proficiency with computers and dealership management systems
Ability to stay focused and productive in a fast-paced, interruption-heavy environment
We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.
$36k-62k yearly est. Auto-Apply 60d+ ago
Service Writer
Dr Power LLP 4.2
Service associate job in Stockton, CA
We are Energy Systems, the leader in industrial power solution sales, service, and rentals.
With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.
JOB SUMMARY: The Inside Sales Representative is responsible for taking technician recommendations, gauging them for plausibility and following up in a timely manner. The inside sales representative is responsible for working cross-functionally to develop proposals for customers. This person owns the repair proposal process and guides the customer through the best options. The inside sales representative should follow up on all active proposals. Minimum Qualifications:
High School Diploma or GED
2 years' experience in customer facing environment
Preferred Qualifications:
Associate degree
3 - 4 years' experience in a customer facing environment
Essential Duties and Responsibilities:
Drive sales in assigned territory through outbound efforts to engage, grow and retain customers
Manages sales process via calls, email, web chats to develop and grow relationships with customers to achieve channel sales goals and program goals
Assist customers with pricing and availability, order processing and order status
Resolves issues by working with the customer, territory sales team, and/or any pertinent internal departments
Acts as liaison between customers and service operations team
Delivers sales presentations and product updates to service sales team and senior sales manager
Providing customers with product details - features, benefits, competitive comparison
Assisting with the promotion of new product launches
Guiding customers to utilize tools available to confirm correct product
Continually driving engagement of our customers to all applicable resources and programs
Reviews resources and business-building tools available for our partners to assist in their success
Promotes channel programs and benefits of participating in these programs
Inform and educate on promotional opportunities available to customers to enhance relationship and continue to foster and grow sales
Knowledge, Skills and Abilities:
Excellent written and oral communication skills.
Effective presentation skills.
Strong problem-solving skills.
Ability to work independently.
Ability to make decisions in the best interest of the customer and the company.
Ability to multi-task and prioritize activities according to importance and urgency.
Ability to take initiative and work proactively.
Ability to react well under pressure.
Ability to perform and comprehend basic business and financial calculations.
Demonstrated accuracy and thoroughness.
Compensation:"Generac is committed to fair and equitable compensation practices. The salary range for this role based in Stockton, CA is $23.30 - $32.62/hr. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
$23.3-32.6 hourly Auto-Apply 4d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Service associate job in Westley, CA
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 3d ago
Operational Branch Services Officer
Westamerica Ban 3.6
Service associate job in Turlock, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Essential Functions:
Customer Service
Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, it's your time, 24hrs or bust, Statement of fact, everybody makes a difference)
Adhere to QIS standards minimum 95%.
Actively contributes to team success through clear, effective communication with Co-workers.
Make outbound service or sales calls via telephone and written correspondence as directed by CSM.
Sales Support
Meets goal of $110/FTE per month on average.
Assist CSM with internal sales activity for new product and service referrals.
Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts.
Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Decision Making and Accountability
Exercise sound judgment to protect Bank assets and control losses.
Assist CSM with Audit readiness of branch.
Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained.
Coach / train staff.
Meet attendance guidelines.
Respond well to constructive feedback and work to correct any noted concerns.
Support CSM with teller line coverage and schedules.
Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Security
Adhere to Control Consciousness policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Transaction Accuracy
Meet established standards for accuracy and compliance with policies and procedures.
Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Promotional Guidelines:
BSO's are eligible for promotion based upon the following minimum criteria:
Must be in current position for six months.
Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.
Must not have been on counseling for same six-month period.
Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.
CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
Equipment Used To Perform Functions:
10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
Decision Making: (Give examples of decisions and recommendations made by incumbent)
Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
Supervisory Responsibility: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
Financial Impact:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.50 - $19.21
$41k-56k yearly est. 60d+ ago
Customer Service I
Healthcare Support Staffing
Service associate job in Livermore, CA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Qualifications
Minimum Qualifications:
GED or High School Diploma
6 months to 2 years of Experience (Call Center)
We are basically looking for anyone with a call center background- healthcare not required
Additional Information
Hello!
My name is Lora and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical).
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (Or you're more than welcome to call me at my office 321-574-6538.
$33k-41k yearly est. 60d+ ago
Financial Services Consultant 1
Sandia Laboratory Federal Credit Union 4.4
Service associate job in Livermore, CA
This role is a front-line member facing position that handles daily financial transactions, analyzes member's needs, performs consultative selling for our financial products, and ensures a smooth onboarding and membership experience. Support the credit union's mission, vision, and service standard. The role requires a high degree of integrity, compliance with regulatory standards, and a strong focus on delivering exceptional member service.
Essential Job Duties:
Teller Duties
Processes member transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing
Processes various transactions and answer member account inquiries. Post transactions to member's account and maintain member records.
Balances cash drawers at the beginning and end of shifts to ensure accuracy
Balances cash drawer and other transactions correctly and according to standard operating procedures
Issues cashier's checks, money orders, and bank drafts
Verifies and reconcile daily transactions to maintain accurate records
Proactively educates members of our products and services
Member Service Duties:
Resolves any issues and problems faced by members, providing timely and regular updates.
Maintains a high level of professionalism and confidentiality in all member interactions.
Assists members with the following:
Deposit Accounts: Opening, closing, maintaining accounts and certificate of deposit.
Monetary Transactions: Share draft orders, stop payments, statement copies, check deposits, and cash deposits/withdrawals.
Deposit Services: Safe deposit boxes, direct deposits and payroll distributions, ATM/check card orders, pin numbers, and notary services.
Loans: Credit card, loans, and bill payments
Business Accounts- Open DBA, sole- Proprietor, LLC's and Corporations.
IRA and Fiduciary transactions
Upholds the Credit Union's compliance with the Bank Secrecy Act (BSA), which includes compliance with the Customer Identification Program and anti-money laundering policies and procedures.
Reports unusual or suspicious activity in writing to the Risk, Legal and Compliance Department.
Complete Currency Transaction Reports (CTRs) and submit them to the designated internal department for quality control in a proper and timely manner.
Ensures all member interactions and transactions are conducted with integrity and in compliance with applicable laws and regulations.
Performs other duties as assigned.
Financial Sales Duties:
Develops and maintains strong relationships with members, understanding their needs and providing tailored financial products and solutions.
Engages with members to understand their financial situations and short-term and long-term financial objectives.
Performs consultative selling to offer personalized products to members to help them achieve their financial goals.
Collaborates with other departments, such as Investment Services, Consumer Lending, Mortgage and Business lending, to provide comprehensive financial guidance.
Promotes financial products and services that are suitable for members based on their needs.
Identifies opportunities for account and membership growth and cross-selling additional products or services.
Maintains knowledge around products and services offered.
Requirements
Required Skills/Abilities:
Excellent interpersonal and communication skills
Excellent organizational skills and attention to detail.
Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
Strong verbal/written communication skills
Adaptability and willingness to learn new skills and technologies
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Knowledge:
Ability to become thoroughly knowledgeable of Credit Union products and services, features, and benefits.
Education and Experience:
Minimum one year experience in financial industry or consultative sales role or related experience
Minimum high school diploma, or more than one year of related experience.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Needs to be flexible with schedule to meet the needs of the organization and membership.
Must be able to lift 20 pounds at times.
Salary Description $23.00-$25.00 (Depends on Experience)
$28k-34k yearly est. 31d ago
Spa Reservationist
Appellation Lodi
Service associate job in Lodi, CA
Full-time Description
The Spa Reservationist serves as a warm, professional point of contact and a vital communication link between guests, spa staff, operations, and other facility departments. This role is responsible for managing all incoming reservation calls with efficiency, accuracy, and professionalism, including booking appointments, processing cancellations, and responding to inquiries regarding services, facilities, group bookings, and special promotions.
The Spa Reservationist delivers exceptional customer service while maximizing spa occupancy and revenue through effective scheduling and guest engagement. This position also requires clear and consistent communication with Spa Management and the Concierge team, ensuring all guest information, reservations, and group details are accurately recorded and maintained.
This is a full-time position that requires flexible availability, including weekends and holidays.
Job Responsibilities include but not limited to:
Responsible for coordination and booking of Spa services
Having the knowledge to answer all inquiries pertaining to the spa services and products, making appointments and scheduling therapists
Upsell services, packages, and specials.
Communicate and explain all Spa policies and procedures to guests
Check, respond and follow-up to all voice and email messages.
Review all reservations booked since your last shift for any errors.
Take calls from groups to arrange and complete group spa appointments.
Make sure each guest treatment is entered into Resort Suite correctly and all information should be current and verified with guest
Resolve any discrepancy on appointments prior to guest arrival. Seek Spa Management assistance, if needed.
Make all Spa Confirmation calls 36 hours before scheduled appointment, including all required information (i.e., amenities, early arrival, cancellation policy, etc.)
Check waitlists
Maintain a positive, friendly, caring, and helpful attitude with guests and all team members at all times
Assist the reception area with guest requests, check-ins, and check-outs, and selling retail products, as needed.
Assist with Spa Attendant Duties, as needed, including laundry, inspection and maintenance of the locker rooms, tranquility room, and courtyard
Work directly with the Spa Management for any downtime activities or projects
Compensation & Benefits:
Pay: $19.00 per hour
Medical
Life Insurance & EAP
401(k) Matching
Aflac Supplemental
Team Member Discounts
GROW WITH US
Appellation is a culinary-focused hotel company that embraces authenticity and locality in everything we do. We believe in the power of regional character, community, and culture to create exceptional experiences for our guests. Appellation gathers the best from each of our destinations to nurture the growth of the next generation of hoteliers and culinarians. Every element of an Appellation experience is true to place, thoughtfully composed, and crafted with the highest regard to quality.
Appellation Lodi - Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin's leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.
Visit ********************************************************* to learn more about our resort.
Requirements
At least 1 year customer service experience specifically scheduling appointments
Possess professional telephone etiquette for purposes of booking appointments and handling guest requests
Ability to communicate and describe in an articulate manner the spa offerings and their benefits.
Be able to make sound decisions by anticipating guest needs
Ability to handle multiple tasks simultaneously; phones, bookings and requests, checkouts, etc., while maintaining the highest level of customer service
Possess general accounting skills as required for cash and credit transactions and daily closeout paperwork
Maintain an understanding and knowledge of the spa industry.
Must be able to type/write in a proficient manner to ensure a quality and timely product.
Computer literate and complete all transactions and requests accurately
Efficiently utilize computer equipment and fax machine to complete all transactions and requests.
Ability to focus attention on details.
Ability to prioritize, organize and follow up on tasks
Must maintain confidentiality of guest information
Be able to handle guests' complaints in a courteous and professional manner and stay calm under pressure
Salary Description $19.00 per hour
$19 hourly 38d ago
Vehicle Service Specialist
Henley VIOC
Service associate job in Los Banos, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $19.25 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customer service and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#IH0021#
$19.3 hourly 5d ago
Private Banking Representative
Global 4.1
Service associate job in Livermore, CA
About the organization A well-established, community-focused financial institution headquartered in the Bay Area, known for its personalized banking services and long-standing commitment to local communities. The organization offers a full range of financial products including personal and business banking, mortgage lending, and wealth management. It distinguishes itself through relationship-based service, local decision-making, and support for regional economic growth through philanthropic initiatives and community engagement.
Position Overview
The Private Banking Representative serves as a liaison between VIP clients and the financial institution, ensuring exceptional service that fosters lifelong partnerships, delivers innovative solutions, and exceeds client expectations for a world-class experience. This role focuses on high-touch clientele, building and maintaining strong business relationships, and managing high-value accounts.
Roles and Responsibilities
The Private Banking Representative is responsible for providing exceptional service to high-value clients while adhering to established departmental standards and banking regulations. This role supports daily banking operations, maintains client relationships, and ensures a high level of client satisfaction by offering customized solutions and efficient service.
Key Responsibilities:
Respond promptly to all incoming correspondence (calls, emails, faxes, voicemails) in accordance with department standards
Assist clients with new products and services
Open new accounts and recommend appropriate deposit account types
Cross-sell Treasury Management Services; prepare setup documentation, onboard clients, and provide ongoing support
Research and respond to internal and external inquiries
Process a variety of client transactions, including deposits, transfers, and wire transfers
Maintain regular client contact regarding overdraft reports, check and wire verifications, returned items, etc.
Handle verification of deposit and credit rating requests
Manage client supply orders (checks, deposit slips, endorsement stamps, etc.)
Cross-sell additional banking products and services based on client needs
Complete assigned daily and monthly tasks
Participate in and help coordinate department meetings
Ensure compliance with banking regulations and departmental standards (e.g., GLBA, BSA, security protocols)
Support associates with the setup of additional products and services
Perform account maintenance, including client contact and follow-up
Prepare and process account change requests
Maintain accurate and up-to-date client records in both electronic systems and physical files
Complete department supply orders as needed
Manage specific monthly assignments (e.g., reconciliations, certifications, client reporting, CDARS)
Travel to client sites as needed for account setup, transactions, or maintenance
Assist with client and bank-sponsored events as required
Escalate client concerns appropriately and in a timely manner
Minimum Qualifications:
1-3 years of banking experience; management experience preferred
Knowledge of cash/treasury management products such as Positive Pay, ACH, Remote Deposit Capture, Lockbox Services, Online Banking, Bill Pay, and Wire Transfers
Ability to recommend and open various types of deposit accounts
Proficient in Microsoft Office and comfortable in a Windows-based environment
Excellent verbal and written communication skills
Strong professional demeanor with the ability to communicate clearly and effectively
Highly motivated, disciplined, and self-driven
Demonstrated experience providing high-level service to clients, including high-net-worth individuals
Problem-solving skills and a customer-focused mindset
Ability to obtain signing authority
Knowledge of regulatory and audit requirements
High school diploma, GED, or equivalent required
$36k-44k yearly est. Auto-Apply 60d+ ago
Private Banking Representative
Ltd. Global
Service associate job in Livermore, CA
Job DescriptionAbout the organization A well-established, community-focused financial institution headquartered in the Bay Area, known for its personalized banking services and long-standing commitment to local communities. The organization offers a full range of financial products including personal and business banking, mortgage lending, and wealth management. It distinguishes itself through relationship-based service, local decision-making, and support for regional economic growth through philanthropic initiatives and community engagement.
Position Overview
The Private Banking Representative serves as a liaison between VIP clients and the financial institution, ensuring exceptional service that fosters lifelong partnerships, delivers innovative solutions, and exceeds client expectations for a world-class experience. This role focuses on high-touch clientele, building and maintaining strong business relationships, and managing high-value accounts.
Roles and Responsibilities
The Private Banking Representative is responsible for providing exceptional service to high-value clients while adhering to established departmental standards and banking regulations. This role supports daily banking operations, maintains client relationships, and ensures a high level of client satisfaction by offering customized solutions and efficient service.
Key Responsibilities:
Respond promptly to all incoming correspondence (calls, emails, faxes, voicemails) in accordance with department standards
Assist clients with new products and services
Open new accounts and recommend appropriate deposit account types
Cross-sell Treasury Management Services; prepare setup documentation, onboard clients, and provide ongoing support
Research and respond to internal and external inquiries
Process a variety of client transactions, including deposits, transfers, and wire transfers
Maintain regular client contact regarding overdraft reports, check and wire verifications, returned items, etc.
Handle verification of deposit and credit rating requests
Manage client supply orders (checks, deposit slips, endorsement stamps, etc.)
Cross-sell additional banking products and services based on client needs
Complete assigned daily and monthly tasks
Participate in and help coordinate department meetings
Ensure compliance with banking regulations and departmental standards (e.g., GLBA, BSA, security protocols)
Support associates with the setup of additional products and services
Perform account maintenance, including client contact and follow-up
Prepare and process account change requests
Maintain accurate and up-to-date client records in both electronic systems and physical files
Complete department supply orders as needed
Manage specific monthly assignments (e.g., reconciliations, certifications, client reporting, CDARS)
Travel to client sites as needed for account setup, transactions, or maintenance
Assist with client and bank-sponsored events as required
Escalate client concerns appropriately and in a timely manner
Minimum Qualifications:
1-3 years of banking experience; management experience preferred
Knowledge of cash/treasury management products such as Positive Pay, ACH, Remote Deposit Capture, Lockbox Services, Online Banking, Bill Pay, and Wire Transfers
Ability to recommend and open various types of deposit accounts
Proficient in Microsoft Office and comfortable in a Windows-based environment
Excellent verbal and written communication skills
Strong professional demeanor with the ability to communicate clearly and effectively
Highly motivated, disciplined, and self-driven
Demonstrated experience providing high-level service to clients, including high-net-worth individuals
Problem-solving skills and a customer-focused mindset
Ability to obtain signing authority
Knowledge of regulatory and audit requirements
High school diploma, GED, or equivalent required
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$33k-41k yearly est. 12d ago
Sheriff's Animal Services Officer I
San Joaquin County, Ca 3.8
Service associate job in Stockton, CA
Introduction This recruitment is being conducted to fill 1 vacancy in the San Joaquin County Sheriff's Office and to establish an eligible list which may be used to fill future vacancies. Please note the following Special Requirements: * Must be immunized against rabies upon employment and maintain immunity for duration of employment.
* Must successfully complete a regular course in powers of arrest and use of firearms (PC 832) approved by the Commission on Peace Officer Standards and Training prior to completion of probation. Must demonstrate proficiency in use of firearms, tranquilizing equipment, euthanasia equipment, and complete an internal training program prior to completion of probation.
Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.
NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.
Animal Services Officer 0126
TYPICAL DUTIES
* Drives a dispatched vehicle equipped with a Mobile Dispatched Computer (MDC) to patrol assigned areas and enforce animal services ordinances and laws; responds to calls and investigates and evaluates complaints concerning vicious, diseased, trapped, injured, abused, or stray animals.
* Locates, apprehends and impounds stray, sick, abandoned, diseased and dangerous dogs, small animals, poultry, livestock and large animals; investigates cases of livestock depredation and captures or destroys marauding wildlife.
* Learns to use specialized equipment and techniques to handle down, injured, or sick large animals.
* Develops and maintains positive relations with the public to resolve issues, gain compliance, and build trust; explains and enforces state and local laws and ordinances relating to the care, treatment, quarantine or impounding of animals; issues warning notices and citations for violations of laws and ordinances regulating licensing and control of dogs.
* Operates a shotgun, dart projector, syringe pole, trap, net, taser or other issued equipment to capture or destroy animals for humane reasons; performs animal euthanasia by injection or gunshot for humane reasons; locates and removes dead animals of all sizes when owner is not known.
* Ensures that dogs have been properly licensed and vaccinated by checking license tags and owner's verification; issues licenses and deposits funds; conducts residential canvasses for unlicensed dogs and does follow up work on delinquent licenses.
* Investigates cases of animal bites or possible rabies exposure; quarantines animals; transports potentially infected dead animals to lab for examination; enforces rabies control measures.
* Learns skills needed to investigate animal-related crimes, including interviewing victims, witnesses, and subjects; collecting and booking of evidence; writing and executing warrants; utilizing specialized investigative techniques; may make arrests related to violation of certain animal laws; preparing criminal cases for desired prosecution.
* Works with other agencies, such as the Department of Fish and Game, Highway Patrol, and other local law enforcement agencies, enforcing state and local animal control laws and regulations.
* May testify at hearings and in trials; may represent the Sheriff's Department at educational venues and public/private events.
* Prepares various forms as a record of daily activities; prepares detailed written reports of activities and investigations; cleans and inspects equipment; may perform support office functions as needed.
* Attends and completes related trainings as required.
MINIMUM QUALIFICATIONS
KNOWLEDGE
Principles and practices of humane apprehension and care of animals; principles and practices of customer service and public relations; physical and behavioral characteristics of common breeds of domestic animals; safe work practices.
ABILITY
Interpret and apply laws and regulations; learn and apply applicable laws and ordinances; evaluate and establish priorities; learn specialized techniques and equipment used to capture and dispose of a variety of animals; learn crime scene preservation and evidence handling techniques; maintain records and prepare reports; learn investigative principles and techniques; follow oral and written procedures and directions; establish and maintain effective working relationships with others, even in difficult situations; communicate effectively with others; write clearly and legibly.
PHYSICAL/MENTAL REQUIREMENTS
Mobility - frequent walking on uneven terrain, regular standing, running, chasing, bending and squatting; sitting for long periods; occasional pushing, pulling, climbing; Dexterity - sufficient to operate firearms; handle individual papers; write and take notes; Lifting/Pushing/Pulling - frequently lifting of 25-75 pounds; occasional lifting of more than 75 pounds; Visual Requirements - ability to read files and documents and use computer screens; constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; occasional aiming firearm; Hearing/Talking - frequent hearing of normal speech, hearing/talking on the telephone and radio, talking in person; Emotional/Psychological - frequent public contact and decision making, Special Requirements - Requires ability to drive county vehicles including specialized trucks; requires working on call, weekends, nights, and/or occasional overtime; Environmental - regular exposure to varied weather conditions.
BENEFITS
Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021.
Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.
Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense.
Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense.
For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Employee Benefits.
Life Insurance: The County provides eligible employees with life insurance coverage as follows:
1 but less than 3 years of continuous service: $1,000
3 but less than 5 years of continuous service: $3,000
5 but less than 10 years of continuous service: $5,000
10 years of continuous service or more: $10,000
Employee may purchase additional term life insurance at the group rate.
125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).
Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.
Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available.
Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.
Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.
Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.
Bereavement Leave: 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child.
Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.
Job Sharing: Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.
Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.
Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.
School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities.
Selection Procedures
Applicants who meet the minimum qualifications will go through the following examination process:
* Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
* Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
* Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
* Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process.
Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.
Online Written Exams: Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam.
The link to the guide is here: Online Exam Guide For Test Takers
PLEASE NOTE:
* Online exams must be completed in one sitting and can only be taken once
* Candidates will have access to an online exam within the allotted time only
* A steady internet connection is highly recommended
* The allotted time will still continue if a candidate closes the window or gets disconnected
* Once the allotted time expires, access to the exam will be unavailable
Microsoft is no longer supporting Internet Explorer. Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams.
Candidates that do not have access to a computer can contact the Human Resources office at ************* for information on accommodations.
Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date.
Veteran's Points: Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination.
Acceptable wartime service dates:
* September 16, 1940 to December 31, 1946
* June 27, 1950 to January 31, 1955
* August 5, 1964 to May 7, 1975
* Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation.
Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established.
Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.
* Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments.
* Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination.
Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.
Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen.
Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;
* They are related to the Appointing Authority or
* The employment would result in one of them supervising the work of the other.
Department Head may establish additional limitations on the hiring of relatives by departmental rule.
Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.
HOW TO APPLY
Apply Online:
*************/department/hr
By mail or in person:
San Joaquin County Human Resources
44 N. San Joaquin Street Suite 330
Stockton, CA 95202
Office hours:
Monday - Friday 8:00 am to 5:00 pm; excluding holidays.
Phone: **************
Job Line:
For current employment opportunities please call our 24-hour job line at **************.
When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).
San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.
Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo.
Click on a link below to apply for this position:
$18k yearly 7d ago
Sheriff's Animal Services Officer I
Sjgov
Service associate job in Stockton, CA
Introduction This recruitment is being conducted to fill 1 vacancy in the San Joaquin County Sheriff's Office and to establish an eligible list which may be used to fill future vacancies. Please note the following Special Requirements:
Must be immunized against rabies upon employment and maintain immunity for duration of employment.
Must successfully complete a regular course in powers of arrest and use of firearms (PC 832) approved by the Commission on Peace Officer Standards and Training prior to completion of probation. Must demonstrate proficiency in use of firearms, tranquilizing equipment, euthanasia equipment, and complete an internal training program prior to completion of probation.
Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.
NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.
Animal Services Officer 0126 TYPICAL DUTIES
Drives a dispatched vehicle equipped with a Mobile Dispatched Computer (MDC) to patrol assigned areas and enforce animal services ordinances and laws; responds to calls and investigates and evaluates complaints concerning vicious, diseased, trapped, injured, abused, or stray animals.
Locates, apprehends and impounds stray, sick, abandoned, diseased and dangerous dogs, small animals, poultry, livestock and large animals; investigates cases of livestock depredation and captures or destroys marauding wildlife.
Learns to use specialized equipment and techniques to handle down, injured, or sick large animals.
Develops and maintains positive relations with the public to resolve issues, gain compliance, and build trust; explains and enforces state and local laws and ordinances relating to the care, treatment, quarantine or impounding of animals; issues warning notices and citations for violations of laws and ordinances regulating licensing and control of dogs.
Operates a shotgun, dart projector, syringe pole, trap, net, taser or other issued equipment to capture or destroy animals for humane reasons; performs animal euthanasia by injection or gunshot for humane reasons; locates and removes dead animals of all sizes when owner is not known.
Ensures that dogs have been properly licensed and vaccinated by checking license tags and owner's verification; issues licenses and deposits funds; conducts residential canvasses for unlicensed dogs and does follow up work on delinquent licenses.
Investigates cases of animal bites or possible rabies exposure; quarantines animals; transports potentially infected dead animals to lab for examination; enforces rabies control measures.
Learns skills needed to investigate animal-related crimes, including interviewing victims, witnesses, and subjects; collecting and booking of evidence; writing and executing warrants; utilizing specialized investigative techniques; may make arrests related to violation of certain animal laws; preparing criminal cases for desired prosecution.
Works with other agencies, such as the Department of Fish and Game, Highway Patrol, and other local law enforcement agencies, enforcing state and local animal control laws and regulations.
May testify at hearings and in trials; may represent the Sheriff's Department at educational venues and public/private events.
Prepares various forms as a record of daily activities; prepares detailed written reports of activities and investigations; cleans and inspects equipment; may perform support office functions as needed.
Attends and completes related trainings as required.
MINIMUM QUALIFICATIONS
KNOWLEDGE Principles and practices of humane apprehension and care of animals; principles and practices of customer service and public relations; physical and behavioral characteristics of common breeds of domestic animals; safe work practices. ABILITY Interpret and apply laws and regulations; learn and apply applicable laws and ordinances; evaluate and establish priorities; learn specialized techniques and equipment used to capture and dispose of a variety of animals; learn crime scene preservation and evidence handling techniques; maintain records and prepare reports; learn investigative principles and techniques; follow oral and written procedures and directions; establish and maintain effective working relationships with others, even in difficult situations; communicate effectively with others; write clearly and legibly. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent walking on uneven terrain, regular standing, running, chasing, bending and squatting; sitting for long periods; occasional pushing, pulling, climbing; Dexterity - sufficient to operate firearms; handle individual papers; write and take notes; Lifting/Pushing/Pulling - frequently lifting of 25-75 pounds; occasional lifting of more than 75 pounds; Visual Requirements - ability to read files and documents and use computer screens; constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; occasional aiming firearm; Hearing/Talking - frequent hearing of normal speech, hearing/talking on the telephone and radio, talking in person; Emotional/Psychological - frequent public contact and decision making, Special Requirements - Requires ability to drive county vehicles including specialized trucks; requires working on call, weekends, nights, and/or occasional overtime; Environmental - regular exposure to varied weather conditions. BENEFITS
Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021.
Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.
Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense.
Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense.
For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Employee Benefits.
Life Insurance: The County provides eligible employees with life insurance coverage as follows:
1 but less than 3 years of continuous service: $1,000
3 but less than 5 years of continuous service: $3,000
5 but less than 10 years of continuous service: $5,000
10 years of continuous service or more: $10,000
Employee may purchase additional term life insurance at the group rate.
125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).
Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.
Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available.
Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.
Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.
Sick Leave: 12 working days of sick leave annually with unlimited accumulation.
Sick leave incentive
: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.
Bereavement Leave: 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child.
Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.
Job Sharing: Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.
Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.
Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.
School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities.
Selection Procedures
Applicants who meet the minimum qualifications will go through the following examination process:
Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process.
Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.
Online Written Exams: Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam.
The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE:
Online exams must be completed in one sitting and can only be taken once
Candidates will have access to an online exam within the allotted time only
A steady internet connection is highly recommended
The allotted time will still continue if a candidate closes the window or gets disconnected
Once the allotted time expires, access to the exam will be unavailable
Microsoft is no longer supporting Internet Explorer. Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams.
Candidates that do not have access to a computer can contact the Human Resources office at ************* for information on accommodations.
Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date.
Veteran's Points: Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination.
Acceptable wartime service dates:
September 16, 1940 to December 31, 1946
June 27, 1950 to January 31, 1955
August 5, 1964 to May 7, 1975
Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation.
Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established.
Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.
Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments.
Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination.
Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.
Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen.
Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;
They are related to the Appointing Authority or
The employment would result in one of them supervising the work of the other.
Department Head may establish additional limitations on the hiring of relatives by departmental rule.
Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.
HOW TO APPLY
Apply Online:
*************/department/hr
By mail or in person:
San Joaquin County Human Resources
44 N. San Joaquin Street Suite 330
Stockton, CA 95202
Office hours:
Monday - Friday 8:00 am to 5:00 pm; excluding holidays.
Phone: **************
Job Line:
For current employment opportunities please call our 24-hour job line at **************.
When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).
San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.
Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo.
How much does a service associate earn in Modesto, CA?
The average service associate in Modesto, CA earns between $30,000 and $75,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Modesto, CA
$47,000
What are the biggest employers of Service Associates in Modesto, CA?
The biggest employers of Service Associates in Modesto, CA are: