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  • Customer Service Representative

    Swoon 4.3company rating

    Service associate job in Peoria, IL

    A global industrial organization is seeking Customer Service Representative. This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required - customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM - 7:00 AM Rotating schedule Work 3-4 days per week Enjoy 3-4 days off each week Pay range and compensation package $15.50 - $16.30/hr Contractor Medical, Dental, Vision What You'll Do Monitor safety-related video and system alerts Identify potential risks Accurately classify and document safety events Contact industrial site personnel when safety intervention is required Use internal systems and Microsoft tools to track and communicate information What You Need Customer service or call center experience Comfort multitasking (speaking and typing simultaneously) Strong attention to detail and communication skills Basic computer proficiency (Microsoft Office / Teams) Ability to work on-site and overnight Reliability and professionalism in a secure environment Company Description • Come get Swoon'd!! • Swoon handles the staffing needs of over 80 Fortune 500 clients. • We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row. • Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 - 2020.
    $15.5-16.3 hourly 3d ago
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  • Program Client Representative

    Compeer Financial 4.1company rating

    Service associate job in Normal, IL

    Helping cultivate your growth. ProPartners Financial is the largest provider of credit programs for the direct sellers of crop inputs and seed in the nation with locations in St. Paul, MN and Normal, IL. Join us and be part of one of the most important and vital parts of the economy. We are proud to offer career opportunities for team members with varying backgrounds, experiences and interests. How we support you: Up to 9% towards 401k (3% fixed ProPartners contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. Where you will work: This position offers a hybrid work option up to 50%and is based out of the Normal, IL or St Paul, MN office location. The contributions you will make: This position provides high quality client service to support the effective delivery of credit products and services to current and prospective dealer clients for their customers. A typical day: Loan Processing Gathers or seeks clarification when required from dealers to complete loan applications from dealer's customers. Coordinates, reviews, and determines documents needed for transactions to perfect ProPartner's program requirements. Coordinates, reviews for acceptance, and tracks the compilation of documents needed for loan originations or renewals. Works within system designed workflows and accurately processes customer loan requests in accordance with dealer specific sales finance programs. Scans and indexes documents into archival system and workflows. Promotes loan processing efficiency by processing customer loan applications from all ProPartners Financial dealer relationships regardless of dealer affiliation. Provides support and works closely with PPF credit team by coordinating information gathering and dealer communication for underwriting larger loans. Client Service Works closely with ProPartners Financial relationship management team members to meet client needs in the origination or renewal of transactions including new loans and servicing actions for existing loans. Provides exceptional service and a consistent client experience to all clients and customers that aligns with the mission and vision of ProPartners Financial. The client contact may be by phone, email, and face to face visits. Client or customer requests may entail processing loan applications, loan servicing requests, calculating loan payoffs, verifying loan balances, providing guidance and answers to online banking questions, and answering general dealer program questions. Works closely with dealers to on-board new dealers or new dealer representatives. Provides dealer training for loan application, documentation requirements and new technology. Additional dealer training may include using dealer extranet, submitting loan requests using on-line loan applications, obtaining electronic signatures, using loan funding applications, and other ProPartners credit delivery processes and tools to support client experience. Engages with ProPartners Financial relationship team and clients to gain in-depth knowledge of dealer finance programs. Aligns dealer program criteria with PPF technology and system brand account configuration to support client experience. Assists clients in account maintenance corrections. Interacts and coordinates with ProPartners Financial loan accounting team to correct transactions and maintenance account records. Communicates and collaborates with internal team members to meet the needs of ProPartners Financial and internal and external clients. Provides support as needed to other business units/teams within ProPartners. Takes ownership of problems until they are resolved to the client's satisfaction which includes when to involve or notify others Loan Servicing Actively promotes ProPartners Financial (PPF) credit delivery products and services to enhance the client relationship and client efficiency. Consistently identifies and assesses client needs. Reviews and maintains a variety of daily and monthly client reports. Assesses credit scores and compares report findings to the Bureau Credit Union report to explain failures. May assist risk asset team with delinquent accounts. Assists with the renewal process and auto renewals for dealer clients. Coordinates and supports dealer requests for movement of available funds between customer product specific loans. Coordinates dealer requests for additional credit for customer accounts. Coordinates dealer requests for extension of maturity dates for customer accounts. Miscellaneous Support Provides office coverage during normal business hours. Provides phone support for dealer and customer calls. May participate in managing incoming and outgoing mail for clients and/or customers. Keeps current on process or procedure updates, as well as current ProPartners news. May serve on projects as stakeholder or participate in testing new systems or applications. The skills and experience we prefer you have: Associate's degree or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Strong customer service experience. Entry-level experience loan processing or servicing in financial institution, preferred but not required. Attention to detail and accuracy. Mathematical and problem-solving skills. Time management and prioritization skills. Organizational, listening, written/verbal communication, and interpersonal skills. Flexible and adaptable to changing situations. Ability to multi-task in a fast-paced environment. Ability to work both independently and cooperatively with other team members to service all aspects of the client needs. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$45,900-$65,000 USD ProPartners Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the US. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $45.9k-65k yearly 2d ago
  • Treasury Management Services Representative I

    First Mid Bank & Trust 4.0company rating

    Service associate job in Peoria, IL

    Treasury Management Services Representative I Location: Peoria, IL Job Id: 4243 # of Openings: 1 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position
    $17.7-22.2 hourly 2d ago
  • PEORIACORPS MEMBER

    City of Peoria 4.3company rating

    Service associate job in Peoria, IL

    arrow_back Return to Employment Opportunities PEORIACORPS MEMBER Apply Job Posting Code : 2025049-1 Type : INTERNAL & EXTERNAL Group : OTHER Job Family : ADMINISTRATIVE Job Class : CORPS MEMBER Posting Start : 01/13/2026 Posting End : 02/16/2026 Salary: $928.46-$928.46 share
    $928.5-928.5 weekly 3d ago
  • Temporary Career Services Associate

    Parkland College 4.2company rating

    Service associate job in Champaign, IL

    Hourly Rate: $21.01 This position is an on-campus, temporary, part-time, up-to 19-hour appointment based in Champaign, Illinois. is filled. The Temporary Career Services Associate is responsible for providing career planning and job search services to students, alumni, and community members; supporting community and employer connections to job seekers; and collaborating with other Parkland departments for career guidance and workforce needs. The Temporary Career Services Associate is a part-time, 19-hour/week appointment on a schedule determined by the Director of Advising Services. The position requires the ability to communicate clearly and effectively, both verbally and in writing. It also requires the ability to organize and accurately prioritize tasks, be detailed oriented, and work independently and as part of a team. Applicants must submit: * An online employment application * Cover letter * Resume or CV Essential Job Functions: * Provide career and job search advising to students, alumni, and District 505 residents; identify and understand the various needs unique to individuals and diverse populations. * Administer and interpret career assessment instruments; record assessment findings into student information system to assist faculty and staff with advising students. * Foster relationships with companies and organizations that may offer employment opportunities and internships to Parkland College students and alumni; coordinate with Career Services staff to connect employers, students, and departments to meet local workforce needs. * Maintain the Career Services electronic database for job postings and track employer contacts in collegewide database; grow employer and job-seeker engagement with these databases to meet recruitment and employment goals. * Develop and implement recruitment support opportunities for local employers, including coordination of employer recruitment tables on Parkland's campus and creating in-office displays and job postings. * Assist with the planning and implementation of job fairs and other Career Services events; provide career support at events held by academic departments and other campus units. * Assist with the development, implementation, and communication of departmental policies for employer recruitment; ensure that employers who participate in on-campus interviewing and recruitment are aware of and abide by these policies. * Collaborate with Career Services staff to identify trends in employer needs; assist with the development of resources for students to build career competencies for today's workforce. * Collaborate with academic departments and other Parkland units to develop and strengthen community partnerships and career support to students, alumni, and community members. * Create engaging media content on career-related topics for social media, Parkland's website and intranet, and on-campus use, following guidelines established by * Parkland's Marketing department. * Attend off-campus meetings and events as required, including occasional evenings and weekend work hours. * Provide excellent customer services to students, employers, and Parkland constituents via phone, email, and in person. * Perform other duties as assigned. Minimum Requirements: * Bachelor's degree and one year of professional office experience; or an equivalent combination of education and experience. * Prospective new hires will successfully complete a post offer, pre-employment criminal background check with fingerprinting. The background check review includes, but is not limited to, exclusionary offenses per the Illinois School Code and Title IV of the Higher Education Act. * Functional ability with Microsoft Office applications (Outlook, Teams, SharePoint, Word, Excel, and PowerPoint). * Ability to maintain positive working relationships with all employees. Capability and willingness to work independently as well as collaboratively with a team. * In an effort to comply with SURS return-to-work restrictions for employers (40 ILCS 5/15-139.5), candidates for employment at Parkland College must either not be a SURS annuitant or must be willing to suspend his/her SURS annuity upon employment. This applies to all SURS annuitants except those receiving their annuity under either the Self-Managed Plan (SMP) or by lump sum payment. Sponsorship for work authorization is not available for this position. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through ******************************** will not be considered. Please monitor your email, including spam or junk mail folders, for future correspondence from Parkland College Human Resources. For further information on the application process, please contact Parkland College Human Resources at ************. Applicants with disabilities may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting Human Resources at ************ or by emailing ***************. Equal Opportunity Employer
    $21 hourly Easy Apply 6d ago
  • Front Desk Customer Service

    Peoria Production Shop 4.0company rating

    Service associate job in Peoria, IL

    Company Mission: To be the premier employer for individuals with disabilities. Title: Front Desk/Customer Service Brief Description: We are looking for a friendly and highly organized Front Deck / Customer Service Support professional to join our team. In this role, you will be the first point of contact for our customers, ensuring a positive experience from the moment they arrive. You will manage inquiries, provide information, assist with bookings or transactions, and support day-to-day operations. Your excellent communication and multitasking skills will be essential to the smooth functioning of the front desk area. . Responsibilities: Key Responsibilities: Greet customers and visitors in a professional and friendly manner upon arrival. Answer customer inquiries via phone, email, or in person, providing accurate information about services, products, and processes. Maintain a clean, organized, and welcoming front desk area. Assist customers with any issues, concerns, or requests in a timely manner, ensuring high levels of customer satisfaction. Collaborate with other departments to ensure smooth service delivery. Handle administrative tasks such as filing, data entry, and maintaining records. Monitor and respond to customer feedback, helping to resolve any issues. Assist with special projects or promotions as needed. Process customer orders and communicate with shipping in a timely manner. Monitor inventory levels for clients and notify them when certain products are low, for reordering purposes. Collaborate with other departments to resolve any issues or delays for orders and notify clients if any potential issues arise. Assist with uploading fulfillment orders into PPS systems. Assist with return processing of orders in PPS systems. Assist with entering production information into PPS systems and communicating with clients. Assist with entering scrap information into PPS systems and communicating with clients. Assist with handwritten letters to clients. Work Conditions: Must be willing to work 40 hours per week. All work done primarily in an office environment. Qualifications: Previous experience in customer service or a front desk role preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Experience with basic office software and systems (Excel, MS Office). High school diploma or equivalent; additional qualifications in business or hospitality are a plus. Positive attitude and a team player. Ability to work flexible hours, including evenings or weekends if required. Benefits: Health Insurance Dental Insurance Vision Insurance PTO 403B - retirement plan Long Term Disability Hospital Indemnity Legal Accident Insurance Critical Illness Employer paid Life Insurance Employer paid Short Term Disability Bonus Opportunities
    $30k-40k yearly est. 12d ago
  • Membership Service Associate (Part-Time)

    Alabama A&M University

    Service associate job in Normal, IL

    Provide customer service to patrons purchasing memberships and to current members of the facility.Essential Duties and Responsibilities: * Assist with membership sales * Register members for added services offered in the facility * Perform money order/check transactions * Answer facility and program related questions * Perform general office duties * Provide members with information on added amenities/exercise programs * Perform miscellaneous duties as assigned Minimum Position Requirements (including certifications, licenses, etc.): * High School Diploma * 2 years of customer service experience Knowledge, Skills, and Abilities: * Basic Computer Skills * Telephone Etiquette * Good Communication Skills * Individuals holding valid CPR and First Aid Certifications are strongly urged to apply and are highly regarded when employment selection is made (Please have all up to date certifications available).
    $30k-50k yearly est. 44d ago
  • Adventure Readiness Specialist - Service

    Rivian 4.1company rating

    Service associate job in Normal, IL

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: 19.08-21.20 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
    $68k-94k yearly est. 22d ago
  • Leasing and Resident Services Specialist

    Fairlawn Management 3.7company rating

    Service associate job in Champaign, IL

    We are seeking a highly motivated Leasing and Resident Services Specialist to join the team at Smile Student Living! If you have experience in customer service, event management, hospitality, or sales and want to learn about real estate, our position may be perfect for you! The Leasing and Resident Services Specialist will work with the management team to provide top-notch customer service while helping prospective residents find their perfect home. In this fast-paced sales role, you will have the opportunity to participate in an attractive incentive program. The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve. What will you do? Serve as a leasing agent and tour expert - this means being well-versed with our properties and amenities Show properties and sell their features and amenities to prospective tenants Review lease applications and document requirements for eligibility Assist in daily customer service operations including guest inquiries, preparing notices and resident communications, showings, tenant screenings, and tenant applications Provide exceptional customer service in a fast-paced office through multiple communication channels (phone, email, text) to maintain positive resident relations Prepare move-in paperwork, confirm residences are move-in ready, perform unit inspections, and perform move-in orientations with new residents Maintain good rapport with current and prospective tenants Process maintenance requests and follow up with residents to confirm the completion Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) Pivot, roll up your sleeves, and jump in where needed! Why should you work here? Competitive Pay. We are ready to invest in you! Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met 401(k) Retirement Plan with Match to invest in your future wealth and retirement Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed Company events to promote team cohesion Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you The opportunity to work for a growing organization where you are valued and can have a direct impact Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career Requirements Who you are -- We'd love to hear from you if you: Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail, or sales experience Have at least 1 year of office administration or data entry experience, preferred Bilingual (English/Spanish) a plus Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable Must hold an active driver's license with 2 years of driving history and pass MVR requirements Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve Some additional things you will need: Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn is a vertically integrated firm focusing on real estate investment, management, and development. Based in Chicago and Champaign, Illinois, and managing a portfolio of 5,700 units with an asset value of $850 million, Fairlawn has a 10-year record in value-add projects, student housing, and build-to-rent communities. Fairlawn's best-in-class student housing brand, Smile Student Living, manages 3,400 beds at the University of Illinois Urbana-Champaign and is a key player in student housing in the region. Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky, and is actively expanding into additional Midwest markets. We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role. Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Salary Description $16.00 + Incentives
    $42k-49k yearly est. 34d ago
  • Rehabilitative Services Associate (RSA)

    Lifelong Access

    Service associate job in Normal, IL

    Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us. Lifelong Access is seeking a Rehabilitative Services Associate (RSA) within the Behavioral Health Clinic to provide direct client care as outlined in the treatment plans developed by the Mental Health Professional (MHP/QMHP). This role includes delivering individualized treatment plans, assisting with scheduled daily living activities, facilitating community integration, and maintaining detailed documentation of services provided. The expectation for this position is ensuring that services are delivered efficiently and in compliance with regulatory requirements. We are excited to be growing our behavioral health clinic services and the exceptional team of professionals. With this growth, there will be promotional opportunities along with opportunities to earn clinical supervision hours provided by our staff within the clinic. Work with a caring and compassionate team of mental health professionals. Come see why we love what we do! Pay: $18.35 Per Hour Job Type: Full-Time/Part-Time Primary responsibilities include: Provide direct mental health services to clients as outlined in their Behavioral Health treatment plans to support progress toward their individual goals. Services may include (but are not limited to) the following: Facilitating group therapy Providing mental health supports in a variety of settings Working with adults and/or children Monitor client progress and behavior, providing regular updates to the supervising Mental Health Professional. Consult weekly with team members to ensure high quality mental health supports, address barriers that may be impacting care, and share updates to individual treatment plans. Actively participate in regular meetings with other departments to advocate for client preferences and needs as well as to maintain connections that allow for holistic service provision. Maintain accurate and timely documentation of all client interactions, treatment plans, and progress notes in accordance with clinic policies and state regulations. Provide immediate support and intervention during mental health crises, utilizing appropriate de-escalation techniques and resources. Provide education to clients and their families about mental health and resources available to them. Must be comfortable with assisting with daily living activities including personal care, household tasks, transportation, and skill building. Qualifications High school diploma or equivalent required; associate degree in psychology, social work, or a related field preferred. Any individual who is 21 years of age and demonstrates all of the following: Skill in delivery of rehabilitative services to adults or children; The ability to work within a provider agency's structure and accept supervisions; and The ability to work constructively with individuals receiving services, other provider of service, and the community. Demonstrated knowledge of Microsoft Office applications, including Excel, Word, and Outlook Desire and ability to work under supervision and cooperatively with a treatment team Must be able communicate effectively, both verbally and in writing Strong understanding of confidentiality Experience supporting people with disabilities preferred CPR and First Aid certification preferred. Valid Illinois driver's license with safe driving record Current proof of automobile insurance Working Conditions The RSA will work in a variety of settings, including the behavioral health clinic, clients' homes, and community locations. The role involves traveling to these different sites to provide services and support to clients in their natural environments. The noise level in the work environment is usually moderate. Regular travel within the community is required. The RSA must have a valid driver's license, reliable transportation, and appropriate auto insurance. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Requests for reasonable accommodations will be reviewed to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee is frequently required to stand; walk; sit; use hands to fingers, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision. Position will, at times, include physical activities such as assisting individuals with mobility, participating in training demonstrations, or engaging in recreational activities with individuals. Work can be emotionally demanding, requiring patience, compassion, and the ability to manage stress effectively. RSA must be capable of handling potential physical demands associated with providing direct care and support in the field. The RSA will need to follow all safety protocols and procedures to ensure personal safety and the safety of clients during home visits and community interactions. Interaction with individuals who have challenging behaviors or complex needs, requiring strong problem-solving and conflict resolution skills. Here are some of the benefits we will offer you: Supportive, positive, and friendly team environment Professional development, training, and advancement opportunities Flexible schedule options Comprehensive benefit plans for full-time employees Generous paid time off including vacation, personal time, and holidays for full-time employees Read more in our Employment Brochure Lifelong Access is an Equal Opportunity Employer.
    $18.4 hourly Auto-Apply 60d+ ago
  • Head of Library Liaison Services

    Illinois State 4.0company rating

    Service associate job in Normal, IL

    Head of Library Liaison Services Job no: 518991 Work type: On Campus Title: Head of Library Liaison Services Division Name: Academic Affairs College: Milner Library The Head of Library Liaison Services supervises Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. Additionally, the position serves as the liaison to one or more academic departments and/or co-curricular areas and participates in providing information and research assistance. This is a 12-month, tenure-track position. Milner Library faculty have responsibilities in the areas of librarianship, scholarly and creative activities, and services as outlined in Illinois State University Faculty Appointment, Salary, Promotion and Tenure Policies (************************************************************************* and Milner Library's College and Department Faculty Status Committee's Criteria for Evaluation, Promotion, and Tenure. Additional Information Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois' first public university. We enroll approximately 21,000 students in six colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State's Metrics of Excellence at IllinoisState.edu/PointsofPride. Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance's International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens' high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability's top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online's list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State's campus. For more information on our community, visit visitbn.org. Salary Rate / Pay Rate This is a 12-month faculty position. The salary starts at $85,000 (minimum) and is commensurate with qualifications and experience, including 24 vacation days and 11 paid holidays per year. See the Illinois State University Human Resources site (************************************** for more information on benefits. Required Qualifications • Master's degree from ALA-accredited graduate program or ALA-recognized international equivalent • At least five years of professional librarianship experience • At least three years of experience as a librarian with one or more assigned liaison responsibilities • Demonstrated experience with reference/research services and library instruction • Demonstrated ability to communicate effectively (verbal, written, and public presentations) with stakeholders, including undergraduate and graduate students, faculty, staff, and community members who use the library • Demonstrated success applying existing and emerging technologies to support library public services • Knowledge of relevant trends in higher education and library liaison services • Evidence of strong commitment to inclusion, diversity, equity, and access. • Demonstrated knowledge with the tenure and promotion process • Potential to meet university requirements for tenure, including scholarly or creative activities and service Preferred Qualifications • Demonstrated supervisory experience of subject specialist library faculty members with liaison responsibilities • Demonstrated success with the practice of embedded librarianship • Demonstrated success with research consultation models • Demonstrated experience with methods of assessment and evaluation of library liaison services and activities Work Hours Generally Monday - Friday, 8:00 am - 4:30 pm with occasional weekend and evening hours as business needs dictate Proposed Starting Date As soon as available Required Applicant Documents Please prepare in advance separate documents representing a cover letter, reference list (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references), and resume/C.V. to attach to this application. Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Initial application review will begin immediately and continue until the position is filled. All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. Contact Information for Applicants Leta Janssen ************ Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/02/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. TEST Current Opportunities Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives.
    $85k yearly 60d+ ago
  • Quality Customer Liaison (Bloomington, IL)

    Hyundai Transys Georgia Seating System, LLC

    Service associate job in Champaign, IL

    Performs in an environment that is fast paced, involving repetitive quality tasks or other tasks as requested at a customer location (Bloomington, IL). This position is representing Hyundai Transys Georgia Seating System, LLC (Champaign, Illinois) and professionalism is required. Duties and Responsibilities (but not limited to): Review Hyundai Transys manufactured seats before they are installed into vehicles at Rivian and ensure there are no quality defects. Rework as needed (if allowed by the customer). Review seats after they are installed into the vehicles and ensure there are no quality defects. Rework as needed (if allowed by the customer). Participate in daily MRB review at the customer location and send feedback to Transys. Take pictures of the suspect part seat(s) installed inside the vehicles Communicate using KakaoTalk as needed regarding daily activities Upload pictures through KakaoTalk (chat group link) Review all production parts when time permits including launch parts and work closely with Rivian Quality group. Participate in trials and coordinate / perform rework as regulated by Hyundai Transys (Champaign Illinois) Ability to review parts and make determinations if they pass/fail the quality standards Track parts and rejects Supporting the Customer Quality Engineer with coordinating and performing containment activities at customer site(s) including retrofitting, reworking, re-labeling, sequencing issues, etc due to issues or concerns identified by the customer and/or Hyundai Transys Follow EHS policy Other duties as assigned Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Working Experience Required: Must have experience in an assembly and manufacturing environment: Familiarity with IATF16949 or ISO9001 preferred. Education: High School Diploma or equivalent Physical Demands/Working Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing throughout the shift. Frequently required to bend at the knees and waist Required to use hands to type, handle objects and paperwork Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork Required to reach and hold on to items at chest level or reach above the shoulder May be required to lift and carry objects weighing up to 50 lbs. May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms. Ability to work overtime and/or weekends as required Ability to work a fixed or rotating schedule. Ability to follow instructions. The employee generally works indoor manufacturing environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hyundai TRANSYS Georgia Seating System, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
    $34k-66k yearly est. Auto-Apply 60d+ ago
  • Full Time Financial Services Associate

    Cbi Bank & Trust

    Service associate job in Peoria, IL

    GENERAL DESCRIPTION: The FSA (Teller) is responsible for processing customer transactions in a timely, accurate manner, adhering to established Bank regulations, policies and procedures. Will assist customers on the phone and in person. KEY ACCOUNTABILITIES: Candidate must be self-motivated with the ability to offer our banking products and services to prospects Candidate will possess the ability to develop strong customer relationships. Must be organized, detail-oriented and accurate; possess good oral communications skills and grammar; be professional in appearance, pleasant, courteous, and a good listener. Requirements Skills/education/experience required: Must have the ability to work a flexible work schedule. Must have a satisfactory record of work performance and adherence to all Bank Policies and Procedures. This position may float to all banking centers as needed. Post high school education/one year in banking or related field preferred. Employee Benefits: In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, and on the job training opportunities. Full-time and part-time associates are offered a comprehensive benefit package including medical, dental, vision and more! We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws. Salary Description $17.50
    $30k-49k yearly est. 60d+ ago
  • Full Time Financial Services Associate

    CBI Bank & Trust

    Service associate job in Peoria, IL

    Job DescriptionDescription: GENERAL DESCRIPTION: The FSA (Teller) is responsible for processing customer transactions in a timely, accurate manner, adhering to established Bank regulations, policies and procedures. Will assist customers on the phone and in person. KEY ACCOUNTABILITIES: Candidate must be self-motivated with the ability to offer our banking products and services to prospects Candidate will possess the ability to develop strong customer relationships. Must be organized, detail-oriented and accurate; possess good oral communications skills and grammar; be professional in appearance, pleasant, courteous, and a good listener. Requirements: Skills/education/experience required: Must have the ability to work a flexible work schedule. Must have a satisfactory record of work performance and adherence to all Bank Policies and Procedures. This position may float to all banking centers as needed. Post high school education/one year in banking or related field preferred. Employee Benefits: In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, and on the job training opportunities. Full-time and part-time associates are offered a comprehensive benefit package including medical, dental, vision and more! We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $30k-49k yearly est. 8d ago
  • Data Entry/Technical Services Writer

    Byerly Aviation

    Service associate job in Peoria, IL

    Job Description Byerly Aviation is looking for a Full Time Data Entry/Technical Services Writer The Data Entry/Technical Services Writer is responsible for the day to day clerical activities of the Parts department. The Data Entry/Technical Services Writer is also responsible for supporting the technical services writing and activities of the Director of Maintenance as needed. Duties and Responsibilities Provide parts service for customers and provide additional information and services as required Provide parts service for mechanics and technicians. Provide additional information and services as required Create work orders for maintenance and avionics when needed Enter Discrepancies Creating purchase orders for vendors when ordering parts Enter changes in Total FBO made by the Director of Maintenance for final invoicing to the customer Ordering for all departments when needed, shop supplies, parts, etc. Oversee the preservation of all articles or parts, while carried in inventory, including parts that are subject to deterioration and shelf life specifications Assist in shipping for all departments as needed Maintain shipping stock, including boxes, shipping labels, shipping docs, and packing Keep updated inventory, keep current by relabeling and bar-coding for digital transition and reorganizing bin locations to better locate parts for easier access Maintain baggie stock for shop and parts room Maintain shop consumable stock in shop room Maintain current fuel pricing on website Maintain printer ink stock for all PCs Qualifications MS Word and MS Excel Proficiency Strong verbal and written communication skills Strong organizational skills and attention to detail Ability to prioritize and multitask in a fast paced environment Excellent interpersonal skills Ability to interact with all levels of the organization and external customers High school diploma or equivalent Data entry experience required Technical writing preferred, but not required Must have the ability to work with patience and courtesy in customer relations Essential Functions While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, talk and hear. The employee is frequently required to balance, stoop, kneel, crouch or crawl. The employee is required to sit. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include, close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pay & Benefits Full-Time Benefits Include: Medical, Dental, Vision, Life insurance Company-Paid Life AD&D, ST Disability, LT Disability 401(k) Participation Holiday Pay Vacation Pay Paid Leave (PTO) Starting Pay Range: $18.00-$20.00 per hour Byerly Aviation is an Equal Opportunity Employer
    $18-20 hourly 5d ago
  • PRSA - Psychosocial Rehabilitative Services Associate

    Sharon Health Care 4.4company rating

    Service associate job in Peoria, IL

    SHC is accepting applications for PRSA - Psychosocial Rehabilitative Services Associate. Currently looking for a 1pm-9pm, full-time position available. Requirements Candidates must be 18 years old and possess a high school diploma or GED equivalent. Experience with teaching psychosocial or life skills groups preferred. Experience working in long-term care, behavioral health and/or geriatric health is preferred, but we are more than happy to train those who are interested in serving our special populations. Job Summary Qualified candidates require the ability to: Be thoroughly familiar with the protocols, lesson plans, and resource materials for each assigned group. Make certain that the group area is prepared and that all necessary supplies are present prior to the start of group. Create an interactive environment that is cheerful and conducive to group attendance and consumer participation. Facilitate assigned group utilizing existing lesson plans, resources, and creative ideas relevant to subject matter. Ensure consumer attendance at assigned groups. Follow up with individual consumers when a problem with attendance is noted and report concerns to the Psychosocial Program Director. Complete group notes in a timely manner including a description of the material presented, the consumer's response, and staff recommendations. Participate in Interdisciplinary Team meetings as assigned and provide relevant information related to consumer participation and response to programming. Offer suggestions for program referrals related to consumer goals and observed need. SHC is an equal opportunity employer consisting of four separate and unique facilities. The Elms residence is a Medicare certified skilled nursing facility, specializing in rehabilitation services for individuals of all ages. The Pines provides individualized, intermediate care and programming for young adults with Acquired Brain Injuries. The Willows provides care and programming for individuals that require medical and mental health needs at both the intermediate and skilled levels. The Woods is one of the only designated specialized mental health rehabilitation facilities (SMHRF) in the state, providing a quality recovery program for the mentally ill. Benefits include medical/vision/dental insurance, paid time off, and more!
    $25k-29k yearly est. 60d+ ago
  • Corporate Customer Contact Center Specialist

    Hometown Community Bank 3.8company rating

    Service associate job in Morton, IL

    Morton, IL Springfield, IL Minonk, IL Port Byron, IL Make the change and be the difference. Take ownership at MCB! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 53 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement. Pay or shift range: $20.05 USD to $26.51 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Enjoy the Benefits of working at MCB! Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k. Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays. Job Summary Responds to and resolves incoming customer calls regarding Retail and Business Online Banking products, as well as Retail customer service, including balance and transaction inquiries, Online and bill payment enrollments, bill payment and account transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking and general bank or account-related information. Essential Duties & Responsibilities · Respond to customer telephone inquiries for information regarding online banking, including balance and transaction inquiries, online bill payment enrollments, bill payment and transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking, and general account information. · Answer questions relating to deposit account products and related services. · Identify compatibility of customer operating systems and internet browsers with requirements adequate for online banking product to support customer usage. · Utilize various internal and external applications, including MCBE, Navigator, Director, and other systems to support inquiries related to accounts or online banking access. · Act as 1st level support for debit card disputes, inquiries regarding transactions, limit increases; stop payment requests and potential fraud activity, escalating when necessary. · Prepare debit card requests using BPM. · Log customer interactions using Continuity Control based on bank's customer feedback program. · Maintain current knowledge of internal risk controls and loss prevention, including reporting suspicious activity per bank policy. Assume administrative responsibility for complex and confidential projects Supervisory Requirements Personnel Management: This position has no supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions. · Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects. · The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate. · Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day Education and Qualifications Essential: · High school education and diploma · BSA and other Bank related training through BAI is required annually Desirable: Experience Essential: · Fluent in MCB deposit products, in use of MCBE, in use of Continuity Control, in MCB Overdraft Program · Fluent in all types of transaction channels: o ACH o Online Banking o Checks o Mobile o Wires o Person-to-Person Payments (P2P) · Adhere to MCB's customer identification procedures when communicating with customers over phone or email · Knowledge of customer service principles & relevant computer skills Desirable: Licenses, Certifications, Training Essential (Training): · All regulatory as required · Becoming a Customer Service Expert · Becoming a Professional Banker · Communication is Everything · Engaging Our Customers · How to Make Yourself Indispensable · Legal Foundations in Banking · Principles of Banking This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."
    $35k-41k yearly est. 21d ago
  • Part Time Leasing & Resident Services Specialist

    Fairlawnre

    Service associate job in Champaign, IL

    Requirements Who you are -- We'd love to hear from you if you: Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail, or sales experience Have at least 1 year of office administration or data entry experience, preferred Bilingual (English/Spanish) a plus Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable Must hold an active driver's license with 2 years of driving history and pass MVR requirements Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve Some additional things you will need: Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn is a vertically integrated firm focusing on real estate investment, management, and development. Based in Chicago and Champaign, Illinois, and managing a portfolio of 5,700 units with an asset value of $850 million, Fairlawn has a 10-year record in value-add projects, student housing, and build-to-rent communities. Fairlawn's best-in-class student housing brand, Smile Student Living, manages 3,400 beds at the University of Illinois Urbana-Champaign and is a key player in student housing in the region. Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky, and is actively expanding into additional Midwest markets. We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role. Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Salary Description $15.00 + incentives
    $40k-65k yearly est. 14d ago
  • Customer Service- Entry Level

    Trademark Marketing Group

    Service associate job in Decatur, IL

    Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience. Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level. *********************** Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Entry level sales and marketing representatives will be trained in the following areas: Promotional Sales and Marketing Customer Service Account Coordination Campaign Management Client Relations Management Training Qualifications Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Conduct credit checks for potential customers Work strategically on a lead-based sale campaign Paperwork & lead disposition as needed Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment Job Requirements 4 year degree preferred Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 60d+ ago
  • PEORIACORPS MEMBER

    City of Peoria 4.3company rating

    Service associate job in Peoria, IL

    arrow_back Return to Employment Opportunities PEORIACORPS MEMBER Apply Job Posting Code : 2025032-1 Type : INTERNAL & EXTERNAL Group : OTHER Job Family : GOVERNMENT MILITARY Job Class : CORPS MEMBER Posting Start : 01/12/2026 Posting End : 02/20/2026 LIVING ALLOWANCE: $928.46-$928.46 share
    $30k-35k yearly est. 4d ago

Learn more about service associate jobs

How much does a service associate earn in Normal, IL?

The average service associate in Normal, IL earns between $24,000 and $63,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Normal, IL

$39,000

What are the biggest employers of Service Associates in Normal, IL?

The biggest employers of Service Associates in Normal, IL are:
  1. Stryker
  2. Comcast
  3. Lifelong Access
  4. Lowe's Companies
  5. Alabama A&M University
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