Service associate jobs in North Hempstead, NY

Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders. Role and Responsibilities Greet members and guests warmly, checking them in and making them feel welcome Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc. Ensure that member spaces and lobby areas are orderly and welcoming Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success Maintenance of Spring Place member database (NEXUDUS profiles) Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis Accommodates member and guest's needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections. Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines. Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback. Assist with various projects and related duties as assigned Qualifications/ Skills 2+ years' relative experience in customer service A passionate team player with excellent drive, confidence and interpersonal skills. Experience with dealing with celebrities and high-profile events is useful. Ability to work effectively under time constraints and deadlines Enthusiastic, highly motivated and a proactive team player Ability to multitask, prioritize and manage time efficiently Excellent verbal and written communication skills Must be able to work in a fast-paced environment Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed) Reliable, representative, positive and enthusiastic Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.

DONOR SERVICES ASSOCIATE - TEMP Schedule: 3 days per week, 8:30 am-3:30 pm (Monday, Tuesday, and Thursday except Thanksgiving week, which will be Monday, Tuesday, and Wednesday). Immediate Start. Pay: $28/hr (temp) Location: - Manhattan, NY Job Summary: A Donor Services Associate is needed to assist the Donor Services Supervisor in gift processing, ensuring that gifts are categorized, tracked, and reported correctly. The associate should also provide timely and professional customer service to Donors and assist in all donor inquiries. Essential Job Functions: Complete Daily Tasks Related to Gift Processing Import constituent data into the database Import gifts and update donors' biographical data Reconcile any gift discrepancies with the gift processing vendor Produce and post daily closing reports Support the Donor Services (DS) Supervisor in quality assurance and revenue reports Maintain a Trusting Relationship with Donors Answer donor calls promptly, providing a personalized response to their inquiries Proactively notify donors of returned checks, declined credit cards, etc When absent, arrange for calls to be answered promptly Assist with Gifts Receipting & the Monthly Giving Program Create and submit receipts and weekly Welcome Packets to gift processing vendor Draft communications and make phone calls to recurring donors to remind and alert them of lapses and changes Assist the Database Team with special projects as instructed by the Donor Services Supervisor and Database Manager. Creating donor and gift reports for the Development team members under supervision Mass updates of donor records in the database Assist with the Honor/Memorial Program Mail-requested notifications within a week of processing each gift Responsibilities: Exercise discretion in donor and personnel matters, and issues of confidentiality Coordinate and collaborate on projects with leaders of the Development Team Actively lead and participate in team meetings and team initiatives Provide a professional presence as a spokesperson and ambassador representing all aspects of our organization to staff, visitors, volunteers, donors, and external groups Seek opportunities for professional growth and maintain professional relationships with peers in other organizations. Complete other duties as assigned Qualifications: Understands the organization's Statement of Faith and adheres to the Code of Conduct Bachelor's degree preferred or applicable experience Have at least two years of relevant work experience Experience with a customer relationship management system (Salesforce preferred) High proficiency in Microsoft Office with a strong emphasis on Excel Demonstrate ability to multi-task, learn quickly, and exercise good judgment A high level of integrity that builds trust with internal and external stakeholders Have strong interpersonal and customer service skills Take direction, creatively problem-solve, and meet deadlines with excellence Work independently and collaboratively in a team environment Be an analytical process thinker with acute attention to detail Have excellent written and verbal communication skills Thrive in a fast-paced environment Be self-motivated, dependable, and punctual We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Pride Health is hiring a Customer Service Representative - Hybrid Role to support our client's medical facility based in Manhattan, NY - 10004. This is a 9 Week assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization! Job Title: Customer Service Representative. Location: Manhattan, NY - 10004. Pay Range: $18.00/hr to $21.00/hr. Shift: Days, 9:00 AM to 5:00 PM. Hybrid - Thursdays Mandatory On-site. Duration: 9 Weeks(Contract) with possible extension. Key Responsibilities: Conduct proactive outreach to members due for recertification, using a strategic daily schedule that includes morning/evening hours, field visits, and weekend shifts to maximize engagement. Assist members in completing recertification applications, ensuring the process is simple, efficient, and member-friendly. Follow departmental procedures and best practices to meet and exceed recertification and retention targets. Collaborate with internal departments to identify and resolve barriers impacting the member experience during the renewal process. Maintain and track daily outreach and renewal goals based on business needs to increase overall member retention. Provide comprehensive enrollment and retention support, including assisting members with: Changing lines of business to ensure optimal plan fit Re-enrolling due to administrative lapses Premium payment issues PCP (Primary Care Provider) selection Locating in-network providers and vendors Deliver end-to-end customer support to improve member satisfaction and loyalty. Communicate clearly and professionally, both verbally and in writing, regarding all member retention activities. Collaborate with internal and external stakeholders to ensure full issue resolution and maintain service excellence. Identify recurring challenges or concerns during outreach and contribute to process improvement efforts. Support ad hoc projects and initiatives focused on enhancing member retention, satisfaction, and operational efficiency. Education Requirement: Required: High School Diploma/GED Experience Requirement: Minimum One year experience Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Pay: $25-$28/hour (Based on experience) Schedule: Full-Time | In-Office Employment Type: Permanent About the Role: We are seeking a Bilingual Customer Service Representative to join a dynamic and fast-paced office team. The ideal candidate will have strong phone skills, be fluent in English and Spanish, and come from a busy office environment. You'll play a key role in supporting inside sales operations, managing orders, and ensuring top-tier service to our customers. This is a great opportunity to grow with a well-established and respected company. Key Responsibilities: Handle high-volume inbound and outbound calls Enter and manage customer orders accurately Provide professional and friendly service to existing and potential customers Work closely with sales reps, drivers, and warehouse teams to ensure timely order fulfillment Assist with basic math and discount calculations Maintain up-to-date knowledge of products and services Resolve customer issues and follow up to ensure satisfaction Support the sales team with administrative tasks as needed Qualifications: Bilingual (English/Spanish) required Previous experience in customer service or inside sales within a fast-paced office Experience in building materials, construction, or manufacturing is highly preferred Strong communication and organizational skills Basic math skills (discounts, pricing, etc.) Proficient in Microsoft Excel and general computer use Ability to multitask and manage time effectively What We Offer: Competitive hourly pay ($25-$28/hour) Opportunity for growth within a family-owned company Supportive team environment Long-term, stable employment

Autocase is the first automated Triple Bottom Line Cost Benefit Analysis (TBL-CBA) software. It helps cost-justify smarter, greener, and healthier building and site designs for clients, investors, or the neighboring community. Using TBL-CBA, Autocase quantifies total net present value, return on investment, and project payback for designs. Autocase combines project specifications with industry-validated data to measure the net financial, social, and environmental impacts affecting all stakeholders. For more information, visit ***************** Role Description This is a full-time on-site role for a Customer Service Representative located in White Plains, NY. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing customer experience. Day-to-day tasks include providing customer support through various channels, maintaining records of customer interactions, and collaborating with team members to improve service delivery. Qualifications Experience in Customer Service, Customer Support, Customer Satisfaction, and Customer Experience roles Strong communication and interpersonal skills Ability to handle customer inquiries and complaints effectively Proficiency in using customer service software and tools Prior experience in a similar role is preferred High school diploma or equivalent; a degree in a related field is a plus

Company: Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs. Summary: As a customer service representative at Sage Parts, you will be a subject matter expert in ground support equipment parts and have a technical mindset. Customer service representatives should be able to work in a fast-paced environment, handle customer inquiries and high call volumes while ensuring customers feel valued and heard. A successful CSR possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound/outbound phone calls and email requests for quotes/orders Warranty/returns processing and follow up Work with suppliers to provide technical support to internal/external customers Work with suppliers to help customers troubleshoot/diagnose warranty claims Support of assigned territory field salesperson(s) and their customers Provide written/verbal feedback to customer's inquiries Call existing customers to promote new/additional business Follow up with customers on quotes/orders daily Customer trainings of Sage's ecommerce solution REQUIREMENTS / REQUESTED QUALIFICATIONS 2-4 years of GSE/automotive experience Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements) Development of open sales area Call on potential customers to increase interest of Sage value add Ability to read and comprehend parts and service manuals Strong communication skills Time management/follow up and prioritization skills Must have strong customer service skills Working knowledge of Microsoft Excel and Word Must have good analytical and writing skills Spanish speaking a plus WORKING CONDITIONS: Work near/with others Desk position Occasional customer visits We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment. If our values match yours, we would like to hear from you! Benefits Offered Include: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays. Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.

US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly This position will support our customer at site locations in Brooklyn, NY - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI49cd56cce4f7-26***********8

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

About the Role Instant Impact is hiring for a new Client Onboarding & Implementation Associate to join an expanding UK headquartered financial services business' U.S. Operations team. This role is perfect for someone who enjoys building relationships, managing processes, and ensuring a seamless onboarding experience for financial and corporate clients. What You'll Do Manage the end-to-end onboarding process for new clients - from due diligence to activation. Coordinate enhanced due diligence (EDD) for financial institution clients. Support connectivity setup across channels including APIs, SWIFT, and host-to-host. Partner with internal stakeholders across Operations, Compliance, and Technology. Identify process improvements to enhance efficiency and client experience. What We're Looking For Experience in client onboarding, implementation, or operations within financial services or banking. Strong knowledge of KYC/EDD, compliance requirements, and client integration. Excellent communication, organisation, and stakeholder management skills. A proactive mindset and ability to work in a fast-paced, collaborative environment. Location: Stamford, CT (4 days a week in office) Employment Type: Full-time, Permanent

Client Services Specialist This Role is an In-House Role. The Candidate must be able to travel to our Staten Island Office. We are not considering remote candidates. Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At Jets.com, we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best. We are seeking an experienced and detail-oriented Client Services Specialist to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally, we are prioritizing candidates with aviation and customer support experience. Key Responsibilities: Coordinate and Schedule Flights - Efficiently arrange flight itineraries, considering client preferences and operational requirements. Ensure Safe Operations - Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed. Client Communication - Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries. Accurate Documentation - Maintain detailed flight records, manage billing processes, and reconcile accounts. Customer Service - Handle customer inquiries with professionalism, ensuring issues are resolved efficiently. Compliance and Safety - Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety. Ad Hoc Projects - Support the Brokers on projects aimed at building their book of business. Qualifications: Proficiency in Excel and PowerPoint - Comfortable analyzing data, preparing reports, and presenting insights. Detail-Oriented and Organized - Ability to multitask and manage multiple flights and clients simultaneously. Strong Communication Skills - Professional verbal and written communication with both clients and internal teams. Ability to Work Under Pressure - Remain calm and efficient in a fast-paced, time-sensitive environment. Aviation Knowledge - Preferred but not required; a willingness to learn is essential. If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply!

One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic. The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries. Responsibilities include, but are not limited to: Content Development: Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority. Firm & Investor Relations Support: Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities. Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information. Support special projects and ad hoc initiatives as assigned. Candidate Profile 1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.

We are seeking polished, professional, and customer-focused VIP Guest Ambassadors to support an exciting immersive experience located in the heart of Times Square. This one-of-a-kind attraction offers guests an unforgettable opportunity to engage with the magic of New Year's Eve year-round. As a VIP Guest Ambassador, you will play a vital role in creating a world-class experience for visitors from around the globe. Responsibilities Welcome and escort VIP guests, providing warm, professional, and attentive service from arrival to departure. Deliver personalized experiences by anticipating guest needs and exceeding expectations. Provide knowledgeable information about the immersive experience, including exhibits, history, and attractions, ensuring guests feel fully engaged. Coordinate with operations, hospitality, and security teams to guarantee seamless guest flow and a premium visitor experience. Assist with VIP check-in and reservation management, ensuring accuracy and efficiency. Monitor guest feedback and communicate observations to management to continuously improve service standards. Uphold the highest standards of professionalism, appearance, and confidentiality while interacting with high-profile visitors. Support event activations, private tours, and special programming as needed. Qualifications Prior hospitality, luxury retail, front-of-house, or guest services experience preferred. Exceptional interpersonal and communication skills, with a strong customer service orientation. Ability to remain composed and professional in a fast-paced, high-profile environment. Flexible availability, including evenings, weekends, and holidays. A polished, professional appearance and demeanor. Multilingual skills a plus. What We Offer An exciting opportunity to be part of a globally recognized, immersive Times Square attraction. Competitive hourly rate and opportunities for growth. A dynamic, team-oriented work environment in one of New York City's most iconic locations.

We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: ****************************** OSrydUdw As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward. Key Responsibilities: Respond to customer inquiries via phone and email with clarity, professionalism, and urgency Provide accurate updates on orders, custom production timelines, and shipping Manage return and repair requests from intake to resolution Collaborate with the sales team to pass along leads and client opportunities Monitor and respond to online reviews and customer feedback Proactively reach out to dissatisfied clients to resolve issues before they escalate Identify client concerns or recurring issues and report them directly to management Keep accurate internal records using CRM platforms and project tracking tools Ensure every customer interaction reflects the high standards of the TraxNYC brand What We're Looking For: Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality Highly organized and reliable, with strong multitasking and follow-through Polished written and verbal communication skills Professional demeanor with the ability to remain composed under pressure Comfortable working closely with sales and production teams Able to observe patterns, recognize recurring issues, and raise them to supervisors Familiarity with CRM tools and monday.com is a plus (not required) Authorized to work in the U.S. Compensation & Schedule: Pay: $18.00 - $25.00 per hour (based on experience) Subject to growth based on performance Schedule: Full-time, Monday - Friday Standard shift: 11:00 AM - 7:00 PM Occasional weekend availability may be required Location: In-person, New York, NY 10036 (Diamond District) Perks & Benefits: Paid time off Employee discount on fine jewelry Growth opportunities into sales support, logistics, or client experience leadership Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Direct access to management - your feedback and insights will help shape the company's success If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you. Check out our social media below Instagram: ********************************** TikTok: ******************************* YouTube: ********************************************** Facebook: ******************************** Twitter/X: ********************* Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 - 50 per week Benefits: Paid time off Ability to Commute: New York, NY 10036 (Preferred) Work Location: In person

Why this role matters You'll be the glue between our social media community and our customers-supporting our Social Media/Website Manager, keeping DMs and comments buzzing, and turning site visitors into happy repeat customers. If you can spot a TikTok trend and build a clean Excel report, you'll thrive in this position. What you'll do • Support our AI chatbot across email, live chat, and social (TikTok/IG/Facebook/YouTube). • Triage and resolve order issues; partner with the operations team to keep deliveries on track. • Jump into Gorgias: reply to reviews, surface insights, and escalate themes. • Support the Social/Website Manager on content calendars, influencer/ambassador orders, UGC follow-ups, and basic site updates. • Help with Shopify tasks. • Become a mini product expert - learn collections and FAQ so you can answer like a pro. • Spot patterns and suggest ideas that make the customer journey smoother and faster. You're a great fit if you… • Are upbeat, curious, and calm under pressure. • Can switch from answering a DM to fixing a CSV in Excel without missing a beat. • Love social media culture and understand what good brand replies look like. • Communicate clearly (short, friendly, on-brand). • Enjoy organizing tasks and closing loops. Must-haves • 1-3 years in customer support, marketing support, e-commerce, or social/community. Internships count! • Excel proficiency a plus. • Comfortable with Shopify and major social platforms; willing to learn Klaviyo/Gorgias. • Bachelor's degree or equivalent experience. Nice-to-haves • Basic Canva/asset cropping, or experience pulling platform analytics. • BlueCherry (or other ERP) exposure is a plus. Job Type: Full-time Salary: $21 p/h - $24 p/h based on experience Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)

Trade Compliance Analyst/Customs Broker will ensure adherence to import/export regulations for the US and Canada. Key responsibilities include staying updated on trade laws, managing records, interfacing with government bodies, and conducting risk assessments. Your Role: Monitor and comply with US and Canadian trade regulations. Maintain accurate import/export records. Liaise with government agencies and facilitate communication with relevant departments. Conduct risk assessments and collaborate on corrective actions. Lead internal audits and provide employee training. Analyze data for strategic insights. Qualifications: Bachelor's Degree 4-6 years of trade compliance experience, including US and Canadian focus. Customs Broker's License required. In process will be considered. Strong understanding of import/export regulations and customs procedures. Excellent communication and analytical skills. Proficiency in Microsoft Office and trade management software. If you're detail-oriented with a passion for trade compliance, we want to hear from you!

Join a team that powers some of the fastest-growing e-commerce sellers across 200+ channels. Goflow | Ridgefield Park, NJ (HQ) In-house preferred, hybrid/remote options available Goflow is a cloud-based platform that helps e-commerce sellers scale across Amazon, Walmart, Shopify, eBay, and 200+ other channels. From one dashboard, sellers manage orders, shipping, inventory, listings, purchasing, and analytics - powering growth without the chaos. Our headquarters is in Ridgefield Park, NJ, where we prefer in-house collaboration. Hybrid and remote arrangements are also available. The Role As an L1 Customer Support Agent, you'll be the first point of contact for sellers who rely on Goflow every day. You'll troubleshoot issues, guide customers through workflows, and make sure their operations run smoothly. Key responsibilities: Support customers with order, inventory, and shipping workflows Troubleshoot syncing, stock, and fulfillment issues Assist with carrier integrations (FedEx, UPS, USPS, DHL, 3PLs) Provide product guidance and best practices Log issues and escalate when needed What We're Looking For 2+ years in technical support, customer service, or e-commerce ops Familiarity with OMS, IMS, and shipping workflows Knowledge of marketplaces (Amazon, Walmart, Shopify, eBay) Excellent written communication (chat/email support) Strong troubleshooting and problem-solving skills Coachable, curious, and eager to learn Intercom experience (FinAI, automations) a plus Why Join Us Competitive salary + performance incentives Benefits + 401(k) with company contributions Additional perks and benefits A culture built on learning, collaboration, and customer success If this role excites you, we'd love to hear from you. Apply today.

We are seeking a highly motivated candidate to work in our growing customer service department and provide support to our clients and sales team members. Candidate should be efficient, have strong organization skills, and work well with a team. We are looking for a candidate who can successfully grow within our company for many years. Average employee tenure is 20+ years. Position is based at our NYC Flagship showroom, 20 West 22nd Street. Responsibilities Process sales orders and sample requests Acquire freight rates Manage Product Inventory Coordinate shipping Assist Clients and sales rep Benefits Starting Base Salary: $22-27/hour based on qualifications 401K with company Match Defined Benefit Plan Profit Sharing Plan Health Insurance End of year Bonus dependent on performance About Us Nasco Stone + Tile is family owned and operated business importing and supplying natural stone from all over the world for over 70 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a corporate headquarters and showroom in New Jersey where we stock 4,000,000 SF of stone and tile.We are an easy going environment with not alot of micro management. We are always willing to listen and work with employees for the greater good of the company and staff. **********************

Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience preferred. Responsibilities Include: · Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders. · Provide exceptional service and correspond with customers via email and phone in a timely fashion. · Follow up on existing issues and keep customers updated on the status of their orders. · Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness. · Send and track customer sample requests as well as other administrative projects. Basic Qualifications: · Sales experience preferred. · Ability to give exceptional customer service in a timely fashion. · Excellent technical skills, including MS Office Suite and web-browsing. · Great organizational, verbal and interpersonal skills. · Very detail oriented and a quick learner. · Ability to multi-task and prioritize. · Computer data entry proficiency. We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off). Opportunity for growth within the company. Please attach your resume in PDF or DOC format.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.