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Service Associate Jobs in Omaha, NE

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  • Customer Service Representative

    Dollar General-Human Resources 4.4company rating

    Service Associate Job 19 miles from Omaha

    Department: Private Fleet Reports To: Fleet Manager Customer Service Representative is responsible for the private fleet's administrative functions. Responsibility includes planning, tracking, tracing, and reporting on inbound and outbound dedicated loads. Works with the private fleet on-site team to ensure on-time store deliveries, tractor utilization, inbound reverse logistics on-time pick-up, and driver safety and legal compliance operations. Duties Responsibilities: Plan and assign outbound, vendor backhaul, and OVD loads Plan and assign rolltainer sweeps and dunnage consolidations Reporting Function: Report on time load pick up Report on time store delivery Report BOL pick-up Report on tractor utilization Report on vendor backhaul pickup and delivery Answer and process driver load messages through satellite communications and plan swaps Resolve load issues involving bustouts, overweights, and/or paperwork issues Answer telephone calls from drivers, vendors, DCs, SSC, and other external sources Work with drivers to ensure they understand the delivery documentation, call stores when the delivery is late, monitor load dispatch assignments, and review load optimizing. Knowledge, Skills and Abilities (KSAs): Proficient communication (written and verbal), listening, and interpersonal problem-solving skills Knowledge of dedicated transportation operations High attention to detail, strong planning, and organization skills Understand driver logs and hours of service Proficient in the sage of transportation optimization software to perform routing, tendering, scheduling, and shipment tracking Ability to function in a high-stress environment▪ Must know MS Office software Work Experience /or Education: Bachelor's degree in Business or Logistics preferred, or comparable experience of one to two years in transportation operations for a retailer, manufacturing company, major carrier, or logistics company required. One to two years of customer service experience preferred One to two years of onsite driver dispatch experience preferred One year of Driver Dispatch Management System (satellite dispatch systems) experience (McLeod,TMW, Telogis, Dispatch Tracks, AS400)
    $28k-34k yearly est. 7d ago
  • Client Services Associate

    Asset Strategies 3.5company rating

    Service Associate Job In Omaha, NE

    This position supports Asset Strategies' Financial Advisors. This person will work directly with both Advisors and other support staff associates ensuring our clients receive top-notch customer service in a timely manner. This position provides potential to grow with the company. Qualifications 3 years (minimum) financial industry experience. Preferred experience working with a Registered Investment Advisory Firm Extremely detailed oriented Desire to work outside of the proverbial box, going above and beyond Excellent verbal and written communication Ability to multi-task with precision (able to start, stop and go back to tasks) Ability to prioritize continually Genuinely enjoys communication with clients (via the phone, email & face-to-face) Customer service driven Proactive Highly organized Leader mindset Self-starter Problem solver Our desire is to bring on board the next team member that will compliment our committed team and be a part of our continued growth. Following is a list of activities this position handles on a regular basis, but is not limited to: Manage high volume incoming client requests Assist in opening new client accounts Prepare client meeting/review materials Facilitate rollover calls Take client phone calls Travel to our Lincoln office (on occasion) Handle existing account maintenance which typically includes things such as, but not limited to: Link bank accounts to investment accounts Establish automatic investment plans/contributions Update account information such as beneficiary information Process distribution/contribution requests
    $40k-58k yearly est. 18d ago
  • Outbound Retention Specialist

    AAA Life Insurance Company 4.5company rating

    Service Associate Job In Omaha, NE

    US-NE-Omaha Type: Regular Full-Time # of Openings: 1 Omaha Why join? Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand. Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis. Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base Focus is on working families, everyday Americans, ordinary citizens, mainstream population average income households, providing life insurance products that truly impact people's lives (more information will be provided in the interview). Team (Culture): USA Today named us a 2024 top US workplace Who are we looking for? The Outbound Retention Specialist works independently and is primarily responsible for promoting the retention of policies in a call-center environment. Responsible for routing potential sales of AAA Life Insurance products to Sales Agents. This role consistently leverages our brand and commitment to creating a positive member experience. Responsibilities How will you contribute? Responsible for making outbound calls to conduct annual reviews with existing customers. Performs a policy review ensuring the coverage is adequate to meet their current needs. Identifies sales opportunities based on life events, and forwards to the appropriate sales team for follow up. Respond to all callback request from AAA Life Policy Holders within established timeline. Follows internal processing procedures to ensure that all transactions are completed in accordance with company policies and procedures. Conducts outbound retention calls as assigned to assist customers in keeping their coverage current or offer a consultation with a Sales Agent. Provides technical and product information in response to the customers changing life events, promoting the sale of AAA Life products. Assist management with the research and completion of special projects. Successfully complete the appropriate training on all relevant AAA Life products and services. Qualifications What do you offer? High School diploma or GED required; some college level coursework preferred Minimum 2 years experience in the life insurance industry Basic knowledge of AAA Life Insurance Products Successful completion of the following LOMA Courses, preferred: LOMA 280 or LOMA 281 - Insurance Principals LOMA 290 or LOMA 291 - Insurance Operations Current license to sell life insurance and ability maintain any Life and Health insurance sales license in all applicable states, preferred. Must be able to work a flexible schedule including possible evenings and weekends, including the willingness to work overtime and weekends as business dictates. What can we offer? Enjoy a flexible work environment that promotes work-life balance. Comprehensive medical, dental, and vision coverage starting from your first day. Employer 401k match and employer contribution to a pension plan. Generous PTO and paid parental leave to support your family needs. Opportunities for associate engagement in various social programs and community involvement initiatives backed by the company. PM21 PI93526869bdc7-29***********1 RequiredPreferredJob Industries Other
    $38k-53k yearly est. 2d ago
  • Data entry/ Customer service

    Net2Source Inc. 4.6company rating

    Service Associate Job In Omaha, NE

    Onsite from Day 1 / Omaha, NE, USA Rate : $15-17/hr.w2 Shift timings: 7:00 AM-3:30 PM, Monday-Friday, with rotating Sundays Responsibilities Manage different sections of Mailroom according to standard guidelines & SOP Assist with maintaining client records and confidentiality, as well as, recalling containers for internal and external audits Sort, locate, open, inspect and bundle all incoming mail and publications Document, process and file all incoming and outgoing mail correspondences Distribute all inter-office mail for the facility departments Troubleshoot and perform simple preventive maintenance of machines Process check handling, deposit and reconciliation according to Company service standards Research case numbers for proper handling Handle inbound and outbound emails/calls Assisted with daily tasks as assigned Prioritize, plan and organize tasks and work responsibilities to achieve SLAs Comprehend and respond to customer inquiries. Identify, research, and resolve problems Ability to accurately interpret and compile information from a variety of sources and systems Ensure that turnaround time and quality of the work meets Company service standards Interact with customer in a respectful and professional manner via email and on calls Manage own work in process and support team efforts to ensure that individual, team goals are met Should be able to handle basic day to day requirements of excel
    $15-17 hourly 18d ago
  • Technical Service Representative

    Spears Manufacturing Company 4.2company rating

    Service Associate Job In Omaha, NE

    Field Technical Services Representative About the Job Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the NE, IA, ND, and SD territory. Qualified candidates must live in the Lincoln or Omaha, NE area and have a minimum of 2 years experience with pipe and fittings. PRIMARY RESPONSIBILITIES: · This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products. · Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products. · Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals. · Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required. · Handle difficult situations with professionalism and tact. REQUIREMENTS: · A self-starter with the ability to learn quickly. · The ability to work with a strong sense of urgency. · Basic negotiation skills. · Self-motivated, detail-oriented and organized. · Strong mechanical aptitude. · Computer literate. · Able to multi-task and prioritize. · Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems. · Ability to travel within territory and outside territory when required. Please send resumes to: ******************** ABOUT SPEARS MANUFACTURING CO.: • Established in 1969 Spears is a leading manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************
    $32k-36k yearly est. 16d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service Associate Job In Omaha, NE

    Hiring Range Minimum to Maximum: $13.25 to $14.00 is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 19 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills By applying, you consent to your information being transmitted by GenZJobs to the Employer, as data controller, through the Employer's data processor SonicJobs. See Aarons Terms & Conditions at ******************************************** and Privacy Policy at ****************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $13.3-14 hourly 2d ago
  • Client Services Representative

    Magellan Financial & Insurance Services, Inc.

    Service Associate Job 35 miles from Omaha

    Stonebridge Insurance and Wealth Management is seeking a Client Service Representative to provide essential administrative support to our financial advisors. This role is ideal for detail-oriented professionals who thrive in a fast-paced environment and enjoy assisting clients with financial service needs. Compensation: $21-24/hr w/ growth opportunities & Bonuses About the Role As a Client Service Representative, you will be responsible for: Processing client paperwork and handling account-related requests, including cashiering and beneficiary changes. Managing a shared task system across multiple advisors. Communicating professionally with clients over the phone and ensuring all documentation is handled efficiently. Assisting with general administrative duties to enhance the client experience. Qualifications & Skills Strong attention to detail and ability to manage multiple tasks efficiently. Professional communication skills, particularly over the phone. Ability to complete administrative tasks accurately and in a timely manner. Prior experience in bookkeeping or finance is beneficial but not required. Join Our Team Stonebridge Insurance and Wealth Management is committed to providing exceptional service to our clients while fostering a supportive and professional work environment. If you're a motivated individual looking for an opportunity to grow in the financial services industry, apply today!
    $21-24 hourly 5d ago
  • Weekend Team Member - Service Champion - Urgently Hiring

    Taco Bell-Dial Drive 4.2company rating

    Service Associate Job 19 miles from Omaha

    Live MAS! & Grow your Career at TACO BELL!TOP FRANCHISE 3 Years Running Entrepreneur100 Most Influential Companies TimeJoin one of the hottest global brands with a top Franchisee HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine!Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service, while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction.?Contact us today to start your Path to Success!You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. Youll also prepare and store food ingredients, assemble food and beverage orders, check to make sure theyre correct, package products, and maintain a clean, safe work and dining environment.Team Member behaviors include:- Being friendly and helpful to customers and co-workers.- Meeting customer needs and taking steps to solve food or service issues.- Working well with teammates and accepting coaching from management team.- Having a clean and tidy appearance and work habits.- Communicating with customers, teammates and managers in a positive manner.RequiredPreferredJob Industries Food & Restaurant
    $21k-26k yearly est. 60d+ ago
  • Pharmacy Customer Service & Delivery Spec

    Oneworld Community Health Centers Inc. 3.4company rating

    Service Associate Job In Omaha, NE

    We are looking for a mission driven Pharmacy Customer Service & Delivery Specialist to join our team! The Pharmacy Customer Service & Delivery Specialist is a member of the Pharmacy Department whose primary responsibility is to coordinate the delivery of medications to patients homes. The Pharmacy Customer Service & Delivery Specialist is responsible for organizing and controlling all day-to-day activities around medication delivery. They will ensure the effective, efficient, and secure processes around medication delivery and secure payments. Additionally, when not delivering medications, the Pharmacy Customer Service & Delivery Specialist will assist with daily cash register operations in the pharmacy. This is a full-time position located on our main campus (30th & L). The schedule will be 40 hours per week; generally, Monday-Friday, 8:00am to 5:30pm. High School Diploma or equivalent required. Minimum of 18 years of age required. One or more years of work-related driving experience required. One or more years of customer service and cash handling experience preferred. Proficiency and experience with Microsoft Office products including Outlook, Word, and Excel required. Demonstrated math skills (addition, subtraction, multiplication, division) required. Proficiency in both English and Spanish required. Demonstrated ability to communicate effectively with OneWorld patients and staff. Demonstrated ability to work independently, with minimal supervision, but to also work well in a team environment. Demonstrated organizational skills, with a high attention to detail. Demonstrated awareness of and sensitivity towards the needs of low-income and medically underserved populations. Valid drivers license and clean driving record required. OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); free fitness center and more. If you want to apply your unique skillset to a diverse, caring, growing nonprofit that serves 50,000+ patients, please apply. You can make a difference in your life and the lives of others. OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law. Equal Opportunity Employer
    $28k-34k yearly est. 19d ago
  • Mail Services Specialist I

    Conagra Brands, Inc. 4.6company rating

    Service Associate Job In Omaha, NE

    Reporting to the Facilities Specialist you will support the business by efficient, accurate incoming/outgoing mail and express mail services; assist customers by switchboard, phone and in person. You'll complete accounting and clerical tasks within established deadlines; maintain confidential information. What you'll do: * Have a working knowledge of mail metering machines and ensuring we meet all shipping regulations whether through USPS, UPS or other avenues. * Accounting tasks including PO's and payment. * Sort USPS and interoffice mail and make it available at an internal post office box. * Sort and help prepare outgoing USPS and express mail items. * Contact employees by email to pick up express mail packages at the internal post office. * Assist walk-up customers at the counter. * Answer and direct incoming calls received through the automated phone attendant; screen calls by following established protocol and direct caller to correct area. * Maintain information in several data bases such as mail stops, front desk phone numbers, UPS ShipExec, UPS CampusShip. * Process Facilities Service Requests and Office Space Requests; schedule contractor assistance * Order office supplies/paper * Scanning and electronic filing of documents * Perform other clerical tasks when needed. Position Qualifications * High School Diploma Or GED * 1+ years of customer service or mail services experience * Experience with basic Excel, Word, and Outlook * Ability to move materials, stand, walk, and lift 20 pounds on a normal basis and 50 pounds on an occasional #LI-PM2 #LI-Associate #LI-Onsite Compensation: Pay Range:$37,000-$48,000 The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role: * Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement * Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan * Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement * Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities Our Company: At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
    $37k-48k yearly 12d ago
  • Operations Business Services Associate

    Pacific Life 4.5company rating

    Service Associate Job In Omaha, NE

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are seeking several talented Operations Business Services Associates to join our Team in the Consumer Markets Division (CMD) to fill roles in our Omaha, NE office. These positions will be considered hybrid and required to be in the office just one day per week! As an Operations Business Services Associate, you'll play a key role in Pacific Life's growth and long-term success by providing problem resolution, operations, and administrative support to producers and current policyholders/contract owners using knowledge of the company's annuities and life insurance products. In this position you will: * Process changes on existing insurance policies, including policy changes, conversions, reinstatements and exchanges and/or processes trades, withdrawals, loans, electronic fund transfers, and registration change on existing contracts. * Process policy values (e.g., calculating amount of cash values, premium refund due, loan balance or loan interest refund), death benefit requests, and policy changes. * Communicate effectively with team members, internal customers and management for the purpose of coordinating case work and resolving issues related to processing. * Participate in quality review of work for processes that have been mastered. * Participate and contribute to team meetings or special tasks and assignments impacting the Inforce Servicing team. How you will make an impact: * Queue items are reviewed against contract information and department procedures to determine good order. Transaction details are correctly input into processing systems and system errors researched. Takes all appropriate action to ensure a superior service experience. * Progresses steadily through training on core functions, and can demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. * Prepares effectively before making outbound calls, and follows Operations Outbound Call Experience guidelines for both voicemail messages and direct client contact. * Department productivity and quality standards are met. * Rotates assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. The experience you will bring: * 2-3 years of experience in a customer service-focused role, preferably financial services. * Effective critical thinking and problem-solving skills * Strong verbal and written communication skills * Commitment to driving an industry-leading customer service experience * Comfort navigating across multiple technology platforms * Ability to work effectively within a fast-paced team environment What will make you stand out: * A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation. $18.00 - $21.00 hourly #LI-RB1 #LI-Hybrid Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $18-21 hourly 13d ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Service Associate Job In Omaha, NE

    ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. **We are hiring entry level through senior level associates so all experience levels are encouraged to apply.** **Essential Duties and Responsibilities:** -Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. -The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. -Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings -Consistently provide a high level of consultative proactive client service in a professional manner. -Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. -Ensure inquires and issues are resolved and service levels are met. -Provide thorough, high quality research, problem solving and issue resolution -Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. -Participates in creating a strategy with Relationship manger to ensure client retention. -Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. -Assist in the management of vendor relationships on behalf of clients and partner. -Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. -Achieve individual and team goals for service levels, growth and retention for assigned book of business. -Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. -Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. -Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. -Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. -Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). -Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. -Educate client regarding plan features, product capabilities or Ascensus functionality and process. -Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. -Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. -Provide training to members of team as opportunities arise. -Perform other duties and participate in or lead special projects as assigned. **Minimum Requirements:** · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._ _Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._ Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 60d+ ago
  • Energy Services Consultant

    Branchpattern

    Service Associate Job In Omaha, NE

    BranchPattern is seeking a talented and motivated Energy Services Consultant to join our growing team. This individual will play a key role in assisting clients with energy efficiency strategies, renewable energy integration, and overall sustainability goals for commercial and residential buildings. The ideal candidate will bring a mix of technical expertise, industry knowledge, and a passion for creating energy-efficient solutions. You will work alongside architects, engineers, and other energy professionals to provide comprehensive energy consulting services across a diverse portfolio of projects. Responsibilities Conduct energy audits and analyze building systems (HVAC, lighting, insulation, etc.) to identify opportunities for energy efficiency improvements and cost savings. Perform energy simulations, models, and analyses using industry-standard software to evaluate building energy consumption and recommend strategies for optimization. Support clients in evaluating electrification and decarbonization strategies at both a building and portfolio level. Create roadmaps to assist clients with capital planning and decision-making that support their corporate-level sustainability and decarbonization goals. Advise clients on sustainable building practices, LEED certification, and energy-efficient technologies. Provide guidance on reducing carbon footprints and meeting local and international environmental standards. Support clients in evaluating and implementing renewable energy solutions (solar, wind, geothermal) to optimize energy usage and achieve sustainability targets. Stay updated on federal, state, and local energy codes, regulations, and incentive programs, and ensure projects comply with these standards. Collaborate with clients to understand their energy goals, deliver customized energy strategies, and manage ongoing communication throughout project lifecycle. Lead and manage energy-focused projects, from initial feasibility studies to implementation and follow-up, ensuring timelines, budgets, and quality standards are met. Compile and present energy reports, performance metrics, and recommendations to clients and stakeholders in clear, concise, and actionable formats. Work closely with cross-functional teams to incorporate energy considerations into architectural and engineering designs Qualified candidates ideally possess Bachelor's degree in Energy Engineering, Environmental Engineering, Architecture, Mechanical Engineering, or a related field. A Master's degree is a plus. A Professional Engineer (PE) license is preferred, but not required. Minimum of 3-5 years of experience in energy consulting, energy modeling, or sustainability consulting, preferably within the building or construction industry. LEED AP, CEM (Certified Energy Manager), BPI (Building Performance Institute), or similar certifications preferred. Proficiency in energy modeling software (e.g., eQUEST, EnergyPlus, IES VE) and building performance simulation tools. Familiarity with energy efficiency standards (ASHRAE, IECC Title 24, etc.). Strong understanding of energy efficiency principles, renewable energy technologies, building systems, and sustainability practices. Familiarity with utility programs, incentives, and rebates is a plus. Strong project management skills Excellent written and verbal communication skills, with the ability to present complex technical information to both technical and non-technical audiences. Strong analytical and critical-thinking skills with the ability to identify and implement energy-saving solutions in diverse building types. BranchPattern is a great place to work! BranchPattern is an award winning firm built by engineers and building scientists who genuinely care about improving people's lives. We are advocates for building a better environment and community. Our employees are progressive, passionate and innovative change agents that strive to deliver high quality projects. If you are ready to make a difference and improve the lives of our communities apply today. Flexible work hours that allow you to balance work and life. Casual work environment where you can dress for your day. Employee ownership and the freedom to be an entrepreneur. Paid volunteer time and parental leave so you can care for others. Paid birthday holidays and wellness initiatives so you can care for yourself. Genuine and progressive leadership who put people first. Clear career paths and mentors that want you to excel. Paid certifications and memberships to build your leadership in the industry. Fully paid medical, dental, and vision insurance for all employees. Employee Stock Ownership Plan (ESOP) Shares and Profit Sharing. 401k with a company match. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
    $43k-77k yearly est. 32d ago
  • Entry Level Customer Service

    Altig Organization-Globe Life Ao

    Service Associate Job In Omaha, NE

    With over $112 million in new business last year, AO Globe Life is on the lookout for motivated individuals ready to excel in a professional sales role. As a key player in supplemental coverage for labor unions, credit unions, and associations, we are a proud subsidiary of Globe Life, a respected S&P 500 company traded under GL on the New York Stock Exchange for over a century. Benefits A+ Superior Rating from A.M.Best for financial strength Work virtually, anywhere in the world Hands on training provided Fun, energetic, and positive work environment Weekly pay and bonuses Rapid growth and advancement opportunities Responsibilities Complete industry leading training program Outbound and inbound calls from clients and potential clients who request products and services to set appointments Utilize the Zoom platform to educate and sell life and supplemental health insurance Assist clients and potential clients to complete electronic applications Attend team training twice a week Qualifications Excellent communication skills Competitive with a desire for excellence Basic computer knowledge High School Diploma or equivalent
    $27k-34k yearly est. 46d ago
  • Operations Business Services Associate

    Pacific Life Insurance Company 4.7company rating

    Service Associate Job In Omaha, NE

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are seeking several talented Operations Business Services Associates to join our Team in the Consumer Markets Division (CMD) to fill roles in our Omaha, NE office. These positions will be considered hybrid and required to be in the office just one day per week! As an Operations Business Services Associate, you'll play a key role in Pacific Life's growth and long-term success by providing problem resolution, operations, and administrative support to producers and current policyholders/contract owners using knowledge of the company's annuities and life insurance products. In this position you will: Process changes on existing insurance policies, including policy changes, conversions, reinstatements and exchanges and/or processes trades, withdrawals, loans, electronic fund transfers, and registration change on existing contracts. Process policy values (e.g., calculating amount of cash values, premium refund due, loan balance or loan interest refund), death benefit requests, and policy changes. Communicate effectively with team members, internal customers and management for the purpose of coordinating case work and resolving issues related to processing. Participate in quality review of work for processes that have been mastered. Participate and contribute to team meetings or special tasks and assignments impacting the Inforce Servicing team. How you will make an impact: Queue items are reviewed against contract information and department procedures to determine good order. Transaction details are correctly input into processing systems and system errors researched. Takes all appropriate action to ensure a superior service experience. Progresses steadily through training on core functions, and can demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. Prepares effectively before making outbound calls, and follows Operations Outbound Call Experience guidelines for both voicemail messages and direct client contact. Department productivity and quality standards are met. Rotates assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. The experience you will bring: 2-3 years of experience in a customer service-focused role, preferably financial services. Effective critical thinking and problem-solving skills Strong verbal and written communication skills Commitment to driving an industry-leading customer service experience Comfort navigating across multiple technology platforms Ability to work effectively within a fast-paced team environment What will make you stand out: A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation. $18.00 - $21.00 hourly #LI-RB1 #LI-Hybrid Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $18-21 hourly 60d+ ago
  • Service Team Specialist (9a-6p CT)

    BCI Orion Portfolio Solutions DBA Brinker Capital Investments

    Service Associate Job In Omaha, NE

    About this Opportunity: As a Service Team Specialist, you will provide superior service to our clients and act as the first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. For External Candidates: Candidates must work in-office at one of the following locations for at least 3 days per week: Omaha, NE; Sacramento, CA; Hebron, KY. For Internal Candidates: A ll internal employees, regardless of their current work arrangement (remote or in-office), are encouraged to apply. In this role, you'll get to: Provide high-quality customer service on the phones up to 75% of the day Deliver customer support through the chat queue up to 25% of the day Process all daily work across all aspects of servicing advisors and clients including timely call servicing and account management functions Ensure all work is processed with accuracy, timeliness, completeness and within budget according to defined service level metrics Meet or exceed all daily and monthly business measurements Provide feedback to the team for continued improvements Provide status updates to management as required Maintain process measurements and reporting within service levels Interact and partner effectively for all processing issues, metrics, and coordinated activities across all appropriate internal business teams Execute testing as required for business projects Cross train as required to support all team activities and backup team members as needed Assist with team planning as required Ensure execution of all industry and company specific compliance matters within the team We're looking for talent who: Has experience working in insurance, banking, or financial services industry Preferably has a degree in Business or Finance or equivalent experience in finance field Has minimum of 1 year of customer service experience Obtain Orion Industry Certification Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization #LI-AP1 #LI-Onsite #LI-Hybrid Salary Range: $19.82 - $26.16 The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more. About Us At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.
    $19.8-26.2 hourly 10d ago
  • Customer Service Representative

    Dollar General-Human Resources 4.4company rating

    Service Associate Job In Omaha, NE

    Department: Private Fleet Reports To: Fleet Manager Customer Service Representative is responsible for the private fleet's administrative functions. Responsibility includes planning, tracking, tracing, and reporting on inbound and outbound dedicated loads. Works with the private fleet on-site team to ensure on-time store deliveries, tractor utilization, inbound reverse logistics on-time pick-up, and driver safety and legal compliance operations. Duties Responsibilities: Plan and assign outbound, vendor backhaul, and OVD loads Plan and assign rolltainer sweeps and dunnage consolidations Reporting Function: Report on time load pick up Report on time store delivery Report BOL pick-up Report on tractor utilization Report on vendor backhaul pickup and delivery Answer and process driver load messages through satellite communications and plan swaps Resolve load issues involving bustouts, overweights, and/or paperwork issues Answer telephone calls from drivers, vendors, DCs, SSC, and other external sources Work with drivers to ensure they understand the delivery documentation, call stores when the delivery is late, monitor load dispatch assignments, and review load optimizing. Knowledge, Skills and Abilities (KSAs): Proficient communication (written and verbal), listening, and interpersonal problem-solving skills Knowledge of dedicated transportation operations High attention to detail, strong planning, and organization skills Understand driver logs and hours of service Proficient in the sage of transportation optimization software to perform routing, tendering, scheduling, and shipment tracking Ability to function in a high-stress environment▪ Must know MS Office software Work Experience /or Education: Bachelor's degree in Business or Logistics preferred, or comparable experience of one to two years in transportation operations for a retailer, manufacturing company, major carrier, or logistics company required. One to two years of customer service experience preferred One to two years of onsite driver dispatch experience preferred One year of Driver Dispatch Management System (satellite dispatch systems) experience (McLeod,TMW, Telogis, Dispatch Tracks, AS400)
    $27k-33k yearly est. 7d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service Associate Job In Omaha, NE

    Hiring Range Minimum to Maximum: $12.25 to $13.00 is also eligible for incentive pay based on performance. Aarons Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aarons team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 19 years old with a valid state Drivers License and compliance with the Companys Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aarons Brand and protect company assets Maintain a professional appearance Proficient computer skills By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See Aarons Terms & Conditions at ******************************************** and Privacy Policy at ****************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $12.3-13 hourly 1d ago
  • Operations Annuity New Business Services Associate

    Pacific Life 4.5company rating

    Service Associate Job In Omaha, NE

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are seeking multiple talented Operations Annuity New Business Services Associates to join our Team in the Consumer Markets Division (CMD) to fill roles in our Omaha, NE, and Newport Beach, CA offices. These positions will be considered hybrid and required to be in the office one day per week! As an Operations Annuity New Business Services Associate, you'll play a key role in Pacific Life's growth and long-term success by providing problem resolution, operations, and administrative support to producers and current policyholders/contract owners using knowledge of the company's annuities and life insurance products. How you will move us forward: * Process new annuity applications, apply cash to new and existing contracts, complete internal exchanges of contracts, and complete follow-up to financial professionals to resolve outstanding items. * Communicate effectively with team members, internal customers and management for the purpose of coordinating contract work and resolving issues related to processing. * Participate in quality review of work for processes that have been mastered. * Participate and contribute to team meetings or special tasks and assignments impacting the Annuity New Business team. How you will make an impact: * Queue items are reviewed against contract information and department procedures to determine good order. Transaction details are correctly input into processing systems and system errors researched. Takes all appropriate action to ensure a superior service experience. * Progresses steadily through training on core functions, and can demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. * Prepares effectively before making outbound calls, and follows Operations Outbound Call Experience guidelines for both voicemail messages and direct client contact. * Department productivity and quality standards are met. * Rotates assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. The experience you will bring: * 2-3 years of experience in a customer service-focused role, preferably financial services. * Effective critical thinking and problem-solving skills * Strong verbal and written communication skills * Commitment to driving an industry-leading customer service experience * Comfort navigating across multiple technology platforms * Ability to work effectively within a fast-paced team environment What will make you stand out: * A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning. Compensation: * Starting hourly rate will be based on your experience and location * Omaha, NE: range is between $18.00 - $21.00 per hour plus an annual bonus * Newport Beach, CA range is between $21.0 - $24.0 per hour plus an annual bonus #LI-RB1 #LI-Hybrid You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $18-21 hourly 15d ago
  • Structured Business Services Specialist

    Pacific Life Insurance Company 4.7company rating

    Service Associate Job In Omaha, NE

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Business Service Specialist to join our Structured Settlements team in Omaha NE. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As a Business Service Specialist, you'll play a key role in Pacific Life's growth and long-term success by analyzing structured settlement cases and helping consultants achieve good order for contract issuance. You will fill an existing role that sits on a team of 17 people in the Consumer Markets Division. How you will make an impact: Meet department productivity and quality standards. Progress steadily through training on core functions, and be able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. Rotate assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. Communicate effectively with consultants that reflects industry-leading service expectations, both via verbal and written communication. Makes decisions that positively impact the customer experience and team-environment to ensure successful completion of service goals. Analyze complex case documentation, interpret and take appropriate action utilizing established procedures. The experience you will bring: 2-3 years of experience in a customer service-focused role, preferably financial services. Effective critical thinking and problem-solving skills Strong verbal and written communication skills Commitment to driving an industry-leading customer service experience Comfort navigating across multiple technology platforms Ability to work effectively within a fast-paced team environment What will make you stand out: A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning Ability to read and interpret customer requests that may appear in inconsistent or varying manners You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation. #LI-RB1 #LI-Hybrid Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $23.28 - $28.46 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $45k-59k yearly est. 60d+ ago

Learn More About Service Associate Jobs

How much does a Service Associate earn in Omaha, NE?

The average service associate in Omaha, NE earns between $22,000 and $52,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average Service Associate Salary In Omaha, NE

$34,000

What are the biggest employers of Service Associates in Omaha, NE?

The biggest employers of Service Associates in Omaha, NE are:
  1. Lowe's Companies
  2. Stryker
  3. Pacific Life Re
  4. Pacific Mutual Holding
  5. TEKsystems
  6. Zurich
  7. Pacific Lifecorp
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