Join our team as a Customer Service Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼
Full-Time | Weekly Pay | Advancement Opportunities
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the
Top 25 Happiest Companies in America
and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
Weekly pay + performance bonuses
Flexible schedule - work from home
Full training provided, no experience required
Career advancement opportunities
Team trips, contests, and events
Supportive and positive work environment
Job Responsibilities
Provide outstanding customer service via phone, video, and email
Assist clients with benefits enrollment and account questions
Handle confidential information with professionalism
Resolve client issues and follow up promptly
Maintain accurate records and documentation
Requirements
Excellent communication & listening skills
Self-motivated, adaptable, and reliable
Positive attitude and willingness to learn
Comfortable working in a remote environment
Pay & Career Growth
Average first-year earnings: $62k-$80k
Annual earning potential grows by ~$25k per year
Merit-based promotions - leadership opportunities available
📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!
Equal Opportunity Employer
Customer Service Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry
$62k-80k yearly Auto-Apply 6d ago
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Customer Services Specialist
Cottonwood Springs
Service associate job in Pasco, WA
Cardiology
Job Type: PRN (as needed)
!
Wage scale: $17.34 - $24.06/per hour
Your experience matters at Lourdes Health
At Lourdes Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Position Summary: The Lourdes Health Network Customer Service Specialist is responsible and accountable for all requests of information, guidance and assistance made by internal and external customers. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests, patients, families, customers and colleagues.
Job Summary
This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues
Essential Functions
Register daily patients/clients.
Schedule patient appointments.
Perform medical records functions.
Process daily referrals.
Provide exceptional customer service for guests; patients, families, customers, and colleagues.
Exhibit organizational and time management skills.
Maintain current knowledge of the needs, functions and operations of office equipment and other systems.
Non-Essential Functions
Demonstrate willingness to cover for other staff when necessary.
Willingly perform other related duties as assigned or requested
Minimum Qualifications:
Education
Post High School education and/or training preferred
Work Experience
Two (2) years Hospital or Clinic experience preferred.
$17.3-24.1 hourly Auto-Apply 3d ago
Customer Relations Representative - State Farm Agent Team Member
Craig Griffiths-State Farm Agent
Service associate job in Richland, WA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
*Seeking Bilingual Spanish Applicants*
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Bilingual Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$40k-51k yearly est. 5d ago
Customer Relations Representative - State Farm Agent Team Member
Larry Hall-State Farm Agent
Service associate job in Richland, WA
Job DescriptionBenefits:
Competitive salary
Paid time off
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Detail oriented
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Personal Lines Licenses (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$40k-51k yearly est. 24d ago
Customer Relations Representative - State Farm Agent Team Member
Rhonda Urich-State Farm Agent
Service associate job in Richland, WA
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
$40k-51k yearly est. 20d ago
Customer Relations Representative - State Farm Agent Team Member
V. Krinitsyn-State Farm Agent
Service associate job in Pasco, WA
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with V. Krinitsyn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish (required).
$40k-51k yearly est. 22d ago
SERVICE ADVISOR
McCurley
Service associate job in Pasco, WA
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
Automotive Service Advisor
McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians.
Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency.
Duties and Essential Job Tasks:
* Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance.
* Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information.
* Verify that work is properly diagnosed and performed.
* Input and maintain accurate vehicle and customer information in the system.
* The ability to stay organized and efficient each day.
* Use telephone, email and other means to effectively communicate with customers, vendors and co-workers.
* Schedule and monitor appointments to enhance shop flow.
* Maintain a professional appearance of yourself and your work area at all times.
Competency Statement(s)
* Accuracy - Ability to perform work accurately and thoroughly.
* Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
* Customer Oriented - Ability to take care of the customers' needs while following company procedures.
* Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
* Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Annual Pay ranges from $50,000.00 to $95,000.00 annually.
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$50k-95k yearly 23d ago
Service Advisor
McCurley Integrity Dealerships LLC
Service associate job in Pasco, WA
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
Automotive Service Advisor
McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians.
Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency.
Duties and Essential Job Tasks:
Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance.
Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information.
Verify that work is properly diagnosed and performed.
Input and maintain accurate vehicle and customer information in the system.
The ability to stay organized and efficient each day.
Use telephone, email and other means to effectively communicate with customers, vendors and co-workers.
Schedule and monitor appointments to enhance shop flow.
Maintain a professional appearance of yourself and your work area at all times.
Competency Statement(s)
Accuracy - Ability to perform work accurately and thoroughly.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Annual Pay ranges from $50,000.00 to $95,000.00 annually.
We are an Equal Opportunity Employer
. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$50k-95k yearly Auto-Apply 22d ago
SERVICE ADVISOR
McCurley Dealerships
Service associate job in Pasco, WA
Job Description
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
Automotive Service Advisor
McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians.
Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency.
Duties and Essential Job Tasks:
Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance.
Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information.
Verify that work is properly diagnosed and performed.
Input and maintain accurate vehicle and customer information in the system.
The ability to stay organized and efficient each day.
Use telephone, email and other means to effectively communicate with customers, vendors and co-workers.
Schedule and monitor appointments to enhance shop flow.
Maintain a professional appearance of yourself and your work area at all times.
Competency Statement(s)
Accuracy - Ability to perform work accurately and thoroughly.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Annual Pay ranges from $50,000.00 to $95,000.00 annually.
We are an Equal Opportunity Employer
. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$50k-95k yearly 23d ago
Service Advisor
Blue Compass RV Pasco
Service associate job in Pasco, WA
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor!
Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a Service Advisor who's ready to take customer service to the next level.
Why You'll Love It Here:
At Blue Compass RV, we believe in
growing people, not just careers
. Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement.
COMPENSATION: $65k-$75k
WHY BLUE COMPASS RV:
Training and Development Programs
Structured Career Path
Medical, dental, vision, disability, FSAs, and life insurance
Paid Time Off and paid holidays
401K
Pet Insurance
5-day work week
Gas Discount
Employee Assistance Program
Referral Program
Legal Coverage
Identity Theft Protection
And so much more….
THE ROLE:
Be the go-to guide for our service customers, delivering exceptional support with a smile
Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way
Coordinate with our talented technicians to keep RVs rolling and customers happy
Juggle multiple tasks while keeping your cool (and maybe a cup of coffee)
Keep service records accurate and up to date - because details matter!
Be part of a team that's more like a family. We've got your back every step of the way.
WHAT WE ARE LOOKING FOR:
People who
love helping people
- simple as that!
A background in customer service, automotive, or RV is awesome, but not required
Strong communication skills and a positive, can-do attitude
Someone who thrives in a fast-moving, dynamic environment
Computer skills and the ability to stay organized like a pro
TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future.
WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.
Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today!
Blue Compass RV - Where your career hits the open road.
$65k-75k yearly Auto-Apply 15d ago
Relief Client Service Representative, MidColumbia Pet ER
Ethos Veterinary Health 3.8
Service associate job in Pasco, WA
Mid-Columbia Pet Emergency Services located in Pasco, WA is looking for an exceptional client service representative to join their growing team on a relief basis!
Relief Client Service Representative - Emergency - Pasco, WA Mid-Columbia Pet Emergency Service has expanded our doctor team and are looking to add more LVTs to our practice! If you are interested in learning and growing with an amazing team of nurses and doctors, you've come to the right place! While we appreciate any ER or CCU experience, we are also looking to train a Rockstar tech in the skills required to save lives! If you've got your foundations set in restraint, venipuncture, IVC placement, and collecting accurate vitals - We'll teach you the rest!
Who you are:
We are searching for responsible, dedicated, and friendly individuals with a passion for animals and professional growth. If you are an experienced client service representative who is looking to take the next step in your career, we want to meet you! You will be challenged, you will learn, and your compassion, skills, and ambition will be rewarded.
Requirements:
At least one year of recent experience in a veterinary or medical environment, with increasing responsibilities.
Ability to submit to drug screening as we are a drug-free workplace
Knowledge of general office practices and procedures, Client Service Representative(receptionist) duties, and telephone techniques.
Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.
Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.
Ability to complete assigned tasks in the time allotted without direct supervision.
Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills.
A commitment to outstanding client service.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
Ability to stay on task and work energetically for the entire shift, sometimes exceeding 10 hours per day.
Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.
Anticipated Schedule:
Relief shifts - apply to learn more!
Compensation:
$17-20 depending on experience and/or bilingual skills
The base hourly range for this position is $17-20 depending on experience including an additional $2.50/hr nurse night shift premium differential for any hours worked from 6pm to 6am
Weekend shift differential for any hours worked on a Saturday or Sunday - additional $.50/h
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$17-20 hourly Auto-Apply 60d+ ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Service associate job in Pasco, WA
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$34k-42k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
The Overhead Door 3.8
Service associate job in Kennewick, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
$39k-45k yearly est. Auto-Apply 1d ago
Consolidated Veteran Services Representative (CVSR): WorkSource Columbia Basin
State of Washington
Service associate job in Kennewick, WA
The ideal candidate for this position is a compassionate, organized advocate for veterans who combines strong relationship-building skills with hands-on case management experience to help veterans overcome barriers to employment. They are comfortable partnering with federal and community agencies, developing employer connections, and guiding veterans through career plans that lead to stable, good-paying jobs with benefits.
This role will directly influence veterans' ability to secure meaningful employment and stable careers by connecting them to resources, employers, and training that remove barriers to long-term success. This position is a chance to serve those who served, while working with a broad network of partners to create measurable employment outcomes.
This role is located at 815 N Kellogg St, Suite D in Kennewick, WA and requires in-person attendance reporting to the WorkSource Columbia Basin office. Intermittent telework may be possible after a probationary period. This role also involves regular travel to conduct community outreach activities.
The Consolidated Veteran Services Representative (CVSR) connects job-ready veterans, veterans with employment barriers, and eligible spouses to employment, training, and support services through WorkSource and community partners. You will provide intensive, customer-centered case management, coordinate with the VA Vocational Rehabilitation Program and other partners, conduct community outreach, and develop employer relationships that lead to career pathways and on-the-job training opportunities for veterans.
Some of your duties may include:
* Develop and maintain partnerships with businesses, federal contractors, WorkSource teams, VA programs, apprenticeship sponsors, Veteran Service Organizations, educational institutions, and other community partners; represent WorkSource at events and meetings; proactively promote veteran hiring and employment needs.
* Advocate for Priority of Service for veterans across internal programs (WIOA, Trade Adjustment Assistance) and train staff partners on Priority of Service requirements.
* Job development and employer engagement: identify employer workforce needs, conduct business needs assessments, contact potential employers, develop and monitor on-the-job training or apprenticeship agreements, and refer qualified veterans to job openings.
* Individual intake and customer-centered planning: conduct interviews and assessments to determine veterans' interests, skills, barriers, and service options; develop Individual Employment Service Plans and Reemployment Services Summaries in accordance with Title 38.
* Intensive case management for veterans with barriers using the DVOP model: perform detailed assessments, set short- and long-term goals, coordinate referrals to training and supportive services, administer and interpret skills and aptitude assessments, and guide veterans through training and credentialing.
* Deliver orientations, workshops, hiring events, and job fairs: design themes and marketing, coordinate logistics, recruit employers, and facilitate veteran-focused events that connect job seekers to opportunities.
* Manage employer-veteran matching and referrals: screen resumes and applications, arrange employer interviews and appointments, follow up with employers, and support placement and retention activities.
* Records and data management: maintain timely and accurate case notes, service plans, IPPs, staff expenditures, and exit outcomes; enter and update information in required data systems (WIT and other systems).
* Ongoing communication and responsiveness: provide timely customer service by phone, email, and in person; respond to partner requests and coordinate services across agencies.
* Caseload contact standards: maintain regular contact with VR&E and DVOP customers (at least once every 14 days), document touch points, and ensure caseload documentation meets program requirements.
To request a detailed position description, click here.
Required:
Option 1: One (1) year experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state's Employment Security agency OR
Option 2: A Bachelor's degree AND four (4) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience, which includes one year experience as a designated lead worker. OR
Option 3: A combination of education and/or relevant experience totaling eight (8) years.
Education to Experience Equivalences:
Associate Degree = 2 years | Bachelor Degree = 4 years | Masters* or Higher = 5 years
* A Master's degree or above will substitute for one (1) year of work experience.
Required equity competencies:
* The ability to take action to learn and grow.
* The ability to take action to meet the needs of others.
Core Competencies:
* Veteran Employment Advocacy Expertise: Ability to promote veteran hiring initiatives.
* Employer Outreach Skills: Proficiency in engaging businesses to support workforce
programs
* Performance Evaluation Skills: Proficiency in tracking service effectiveness.
* Conflict Resolution Skills: Proficiency in resolving customer concerns.
* Workforce Service Facilitation Expertise: Ability to match job seekers with employment
programs.
* Referral Coordination Skills: Proficiency in directing job seekers to appropriate training
opportunities.
* Employer Outreach and Business Needs Assessment Expertise: Ability to connect job
seekers with employment opportunities.
* Public Engagement and Outreach Expertise: Ability to represent workforce programs in the community.
Desirable/Preferred Education, Experience or Certifications
* Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5).
* To receive selective veteran preference, please attach your U.S. Dept. of Veterans Affairs - 'Civil Service Preference Letter', DD214 or equivalent document along with your resume and cover letter.
Additional Requirement of Employment:
* Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.
Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.
Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review.
Please submit your Cover Letter, Resume, and military documentation as outlined above (if applicable) with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Katie Swanson via email or at *************, or the Talent Acquisition Team, or Washington Relay Service 711 prior to the recruitment closing. If you are having technical difficulties creating, accessing, or completing your application, please contact ********************** or ************** or toll free **************, Washington Relay
This Organization Participates in E-Verify
$32k-42k yearly est. 13d ago
Consumer Servicing Specialist I
Gesa Credit Union
Service associate job in Richland, WA
Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
Under the general supervision of the Consumer Loan Servicing Manager/Team Leader, or their designee, the Consumer Servicing Specialist I provides superior service, assists members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. This position will be responsible to ensure compliance with applicable federal and state laws, regulations, and guidelines.
What You Will Be Doing:
Process and approve loan extensions, modifications, and requests for due date changes in a timely manner.
Administer the release of perfected documents on paid-in-full loans within timeframe assigned.
Follow up on outstanding titles to ensure perfection of lien in timely manner, according to the guidelines under the federal and state laws.
Process all member requests for changes to perfected titles on file.
Prepare and process Home Equity LOC/HEIR loan payoff quotes and process the transactions and reconveyances that follow.
Facilitate the filing of all claims and all claim proceeds related to a total loss situation on all titled collateral.
Process all debt protection claims, life, disability, and involuntary unemployment per guidelines.
Research and respond to all Consumer Loan related credit disputes both electronic and Service Desk requests.
Maintain any Automated DNA applications related to consumer loan maintenance, such as CPI, SKIP and Paid Ahead loans, and work the accompanying exception reports.
Research, verify and correct (as needed) any erroneous or inaccurate loan information in the core operating system.
Maintain consumer loan accounts in our core system by reviewing daily, weekly and monthly core reports as assigned. Making any necessary corrections when issues are found.
Process and respond to Service Desk Requests in adherence to the Service Standard.
Participate in system software testing as it relates to Consumer Loan Servicing functionality as scheduled by the Consumer Loan Servicing Manager/Team Leader.
Support all internal and external members' requests for assistance in a courteous, respectful and professional manner.
Maintain current knowledge of Credit Union philosophy, products and services. Comply with all Credit Union policies and procedures regarding assignments and responsibilities.
Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities. Demonstrate compliance with all State and Federal banking regulations, including the BSA.
Attend credit union training sessions, conferences, or seminars as approved by supervisor.
Speaks clearly and persuasively in positive or negative situations. Listens, probes for understanding and seeks clarification. Responds well to questions.
Must demonstrate use of excellent written and oral communication skills. Ability to effectively present information to members and other employees of the Credit Union.
Display flexibility and responsiveness while providing the highest quality of service to internal and external members.
Continuously keep supervisor informed of member and work concerns, as well as assignment timeframes. Completes task on time or notifies appropriate person with an alternate plan.
Proficiently operate standard office equipment, computer programs, lending programs, MS Office, Excel, Outlook and all other related software programs.
Display leadership values such as mutual respect, trust and dignity, and act in the best interest of the Credit Union. Lead by example by displaying solid ethics and integrity at all times.
Control risk in all assigned areas and perform duties in a safe and sound manner.
Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism.
Maintain a dependable record of attendance and timeliness.
About You:
Ability to organize, prioritize and respond simultaneously to multiple tasks and requests.
Ability to promote and participate in a cohesive team environment.
Ability to effectively communicate ideas and information, both orally and in writing.
Ability to professionally interact with members and coworkers at all times.
Qualifications
What You Will Need:
Must have a minimum of a high school diploma.
One (1) to five (5) year business work experience or secondary education degree or certification.
Support all internal members and co-workers, requests for assistance courteously, respectfully and professionally. Assume all are working in the best interest of the organization.
Some travel is required to complete credit union training and/or fulfill duties.
Display and maintain courtesy, tact, and diplomacy with current and potential members, peers, and staff.
Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
Competitive Pay
Medical, Dental, Vision, and Life Insurance
20 days/year of Paid Time Off - Plus 10 Paid Holidays!
401(k) Match
Incentive Program
Tuition Assistance and Student Loan Repayment
Commuter Benefits
Paid Time Off to Volunteer in the Community
Product discounts
Engaging Work Environment
Rewards and Recognition Programs
Full Salary Range:
$17.13-$25.99
*While the full earning scale is listed above, Gesa starts our team members at $19.50/hour for this position.
Get wise to what's possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at ************** or *************** to request an accommodation.
Gesa Credit Union reserves the right to revise or change the as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)
$17.1-26 hourly 11d ago
Customer Service Rep (7100) -7007 Burden Blvd
Domino's Franchise
Service associate job in Pasco, WA
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-42k yearly est. 60d+ ago
Customer Service Associate
Thoroughbred Express Auto Wash
Service associate job in Pendleton, OR
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!
Become a valuable member of our top-tier team as a Customer ServiceAssociate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
Focus on providing a positive customer experience.
Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
Greet customers with a warm smile, review and educate on services, and assist with payment.
Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
Direct the Driver into the entrance to the car wash or guides them onto tracks.
Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
Provide assistance to customers in any area concerning car wash process.
Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
Additional duties as assigned.
Essential Responsibilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skills
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws
We do offer a 401k plan, but we do not provide employer contributions/match
We offer a generous health benefits package for full time employees
We offer a generous commission structure for employees through sales of monthly memberships
We offer Paid Time Off (PTO) for full time employees
Competition and milestone bonuses
$26k-34k yearly est. Auto-Apply 60d+ ago
Blood Collection Staff - Customer Service
American Red Cross 4.3
Service associate job in Kennewick, WA
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
We provide Paid-Training - no prior medical experience required!
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
* Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
* Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
* May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule: (Yakima, Washington)
* To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
* Flexibility is a MUST.
* Every other week requires overnight travel.
* Schedule is provided two to three weeks in advance.
Pay Information:
* Starting rate $19.64/hour.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
* High school diploma or equivalent is required
* Customer service experience and effective verbal communication skills are required
* A current, valid driver's license with a good driving record and reliable transportation is required.
* Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
* At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
* Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
* Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
* Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental, and Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting 15 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% company match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
$19.6 hourly Auto-Apply 19d ago
Customer Service Rep
Duravant 4.4
Service associate job in Walla Walla, WA
This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall benefit. Different levels and pay structure are dependent on experience, skillset, and education.
Position Summary
The Customer Service Specialist (CSR) is an integral member of the Lifecycle Services team, working collaboratively with Customer Service staff and cross-functional teams, including Manufacturing Operations, Engineering, Finance, HR, and Inside Sales, to execute company strategies in support of customers. The CSR is responsible for managing the customer service and parts sales aspects of the business, ensuring an exceptional customer experience.
In this role, CSR listens to and discerns customer needs, provides effective follow-up, and takes appropriate action to address those needs. This may involve resolving issues directly or coordinating with other departments to ensure the customer's concerns are handled by the most suitable team member.
Essential Responsibilities
Prepare accurate and timely quotations for part orders.
Manage and maintain order records and related documentation efficiently and effectively.
Address customer inquiries about service requests, parts orders, pricing, and delivery timelines.
Provide technical assistance by researching drawings and manuals to identify and recommend appropriate components.
Follow up on parts quotes to secure orders, maintain customer satisfaction, and ensure timely communication.
Monitor and manage shipping dates for parts orders using shipping reports, coordinating with purchasing and scheduling teams to align delivery schedules.
Coordinate and resolve customer issues or concerns, escalating them to the appropriate departments when necessary.
Process service purchase orders (POs), including finalizing quotes, creating job folders, assigning new part numbers, routing orders, completing order entry, creating work orders (WOs), sending confirmations, and providing work order details.
Assist customers and technicians by providing necessary documentation such as drawings, manuals, and related paperwork.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or GED and 1-3 years of related work experience; or combination of education/experience.
Communication Skills:
Strong oral and written communication skills, including the ability to respond to customer inquiries and complaints effectively.
Proficiency in writing professional content, such as speeches and formal email communication.
Technical and Analytical Skills:
Proficient in using MS Office applications, including Word, Excel, and Outlook.
Experience with ERP systems, including developing quotes and entering orders; knowledge of Microsoft Dynamics.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
Strong mathematical skills, including the ability to calculate discounts; familiarity with basic algebra and geometry concepts is required.
Industry Knowledge:
Knowledge of food processing or related product lines and general familiarity with a custom machinery environment is highly desirable.
Teamwork and Independence:
Ability to work collaboratively within a team while also making independent decisions when needed.
Problem-Solving and Initiative:
Demonstrated resourcefulness in identifying and implementing solutions to overcome challenges.
Strong initiative, organization, and follow-through to manage responsibilities effectively.
Work Environment
The position is an office-based position with visits to the manufacturing area. In the manufacturing area, employees may be exposed to moving mechanical parts and may occasionally be exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate but at times loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
$34k-42k yearly est. 11d ago
Customer Service Representative - State Farm Agent Team Member
Scott Smith-State Farm Agent
Service associate job in Kennewick, WA
Job DescriptionBenefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
401(k)
Bonus based on performance
Training & development
ROLE DESCRIPTION:
Join the #1 agency team in Eastern Washington as a bi-lingual (Spanish/English) full-time Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Fluent in Spanish and English.
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
How much does a service associate earn in Pasco, WA?
The average service associate in Pasco, WA earns between $30,000 and $61,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Pasco, WA
$43,000
What are the biggest employers of Service Associates in Pasco, WA?
The biggest employers of Service Associates in Pasco, WA are: