A global industrial organization is seeking Customer Service Representative.
This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required - customer service or call center experience is all you need.
Schedule
Night Shift: 7:00 PM - 7:00 AM
Rotating schedule
Work 3-4 days per week
Enjoy 3-4 days off each week
Pay range and compensation package
$15.50 - $16.30/hr
Contractor
Medical, Dental, Vision
What You'll Do
Monitor safety-related video and system alerts
Identify potential risks
Accurately classify and document safety events
Contact industrial site personnel when safety intervention is required
Use internal systems and Microsoft tools to track and communicate information
What You Need
Customer service or call center experience
Comfort multitasking (speaking and typing simultaneously)
Strong attention to detail and communication skills
Basic computer proficiency (Microsoft Office / Teams)
Ability to work on-site and overnight
Reliability and professionalism in a secure environment
Company Description
• Come get Swoon'd!!
• Swoon handles the staffing needs of over 80 Fortune 500 clients.
• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 - 2020.
$15.5-16.3 hourly 4d ago
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Personal Lines Customer Service Representative
Loman-Ray Insurance Group, LLC
Service associate job in Petersburg, IL
About Us
Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC.
Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals.
Personal Lines Customer Service Representative
Position Summary:
The Personal Lines Customer Service Representative is responsible for servicing and growing an assigned book of business, with the expectation of maintaining a working knowledge of existing accounts and developing additional lines. This role involves responding to client and carrier inquiries, processing new and renewal business, supporting claims, quoting, billing, and account rounding. The position requires strong client service, communication, and sales capabilities.
Key Responsibilities:
Customer Service & Account Management
Meet with clients in-office or off-site when appropriate
Screen and qualify walk-in and phone-in prospects
Set up, organize, and maintain client files
Collect necessary data from the insureds
Complete and process applications, endorsements, and other policy-related documents
Process certificates, notary requests, and other documentation
Market new or renewal business within agency guidelines
Maintain expiration lists and monitor renewals
Rate and review policies for accuracy
Arrange financing for new and renewal business
Collect premiums on new accounts
Input, update, and retrieve information in the agency management system
Coordinate with clients, carriers, markets, and internal departments
Handle client and carrier correspondence in accordance with agency standards
Participate in training and support for other departments as needed
Perform any other assigned duties or special projects
Claims Support
Assist clients with claim reporting and follow-up
Receive claim details from clients via phone, mail, or in-person meetings
Review policies for coverage applicability
Advise clients on next steps regarding estimates and billing
Prepare and submit loss reports to carriers promptly
Assist insureds with claimant communications and reporting requirements
Coordinate state-required documentation, when applicable
Follow up with carriers on claim status requests
Close settled claims and ensure proper disbursement of settlement checks
Provide loss experience reports upon request (Commercial Lines)
Organize first reports and associated bills
Serve as liaison between employer, employee, and carrier
Qualifications:
High School Diploma required; college degree preferred
Minimum of 1 year of experience in personal lines insurance customer service, sales or account management
Active Illinois Property & Casualty license required, or the willingness to obtain the license
Thorough understanding of insurance coverages, underwriting, rating, claims processes, billing and collections procedures
Working knowledge of Applied Epic desired; will consider experience with related agency management systems
Proficiency with Microsoft Office Suite
Strong oral and written communication abilities
Professional phone etiquette with a service-focused approach
Proven sales acumen and account development skills
Excellent interpersonal and client relationship skills
Strong organizational skills with attention to detail
Commitment to continuing education and advancement of technical insurance knowledge through approved courses or professional programs
Ability to pass a criminal background check, as permitted by law
Physical Requirements:
Frequently sit, stand and walk
Regularly required to talk or hear
Frequently required to use hands or fingers to handle or feel objects, tools or controls
Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
Occasionally lift and/or move up to 25 pounds
Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
The noise level in the work environment is usually moderate
Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary
Office Location: 605 Old Salem Road, Petersburg, IL 62675
Hours: Monday-Friday, 8:30am-4:30pm
Benefits:
Competitive Compensation
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$28k-37k yearly est. 3d ago
Treasury Management Services Representative I
First Mid Bank & Trust 4.0
Service associate job in Peoria, IL
Treasury Management Services Representative I Location: Peoria, IL Job Id: 4243 # of Openings: 1 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to:
Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs.
Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards.
Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services.
Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies.
Complete the training and onboarding process for new products and services to new or existing clients.
Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc.
Facilitate new account opening and service addition documentation when necessary.
Acts as a liaison between the customer, and the operational team, as well as the relationship manager.
Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching.
Identify and escalate system problems/errors when necessary.
Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements.
Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally.
Completes various validation and maintenance when call volumes are low.
Completed required training associated with job function.
Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions.
Qualifications Education/Experience:
Associates Degree or equivalent customer service, call center or banking experience.
1+ years Call center and/or banking experience desired.
Previous experience with treasury management a plus but not required
Skills:
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
Excels at computer and Internet skills
Excellent verbal and written communication skills
Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries
High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 3d ago
Program Client Representative
Compeer Financial 4.1
Service associate job in Normal, IL
Helping cultivate your growth.
ProPartners Financial is the largest provider of credit programs for the direct sellers of crop inputs and seed in the nation with locations in St. Paul, MN and Normal, IL. Join us and be part of one of the most important and vital parts of the economy. We are proud to offer career opportunities for team members with varying backgrounds, experiences and interests.
How we support you:
Up to 9% towards 401k (3% fixed ProPartners contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
Where you will work: This position offers a hybrid work option up to 50%and is based out of the Normal, IL or St Paul, MN office location.
The contributions you will make: This position provides high quality client service to support the effective delivery of credit products and services to current and prospective dealer clients for their customers.
A typical day:
Loan Processing
Gathers or seeks clarification when required from dealers to complete loan applications from dealer's customers.
Coordinates, reviews, and determines documents needed for transactions to perfect ProPartner's program requirements.
Coordinates, reviews for acceptance, and tracks the compilation of documents needed for loan originations or renewals.
Works within system designed workflows and accurately processes customer loan requests in accordance with dealer specific sales finance programs.
Scans and indexes documents into archival system and workflows.
Promotes loan processing efficiency by processing customer loan applications from all ProPartners Financial dealer relationships regardless of dealer affiliation.
Provides support and works closely with PPF credit team by coordinating information gathering and dealer communication for underwriting larger loans.
Client Service
Works closely with ProPartners Financial relationship management team members to meet client needs in the origination or renewal of transactions including new loans and servicing actions for existing loans.
Provides exceptional service and a consistent client experience to all clients and customers that aligns with the mission and vision of ProPartners Financial. The client contact may be by phone, email, and face to face visits. Client or customer requests may entail processing loan applications, loan servicing requests, calculating loan payoffs, verifying loan balances, providing guidance and answers to online banking questions, and answering general dealer program questions.
Works closely with dealers to on-board new dealers or new dealer representatives. Provides dealer training for loan application, documentation requirements and new technology. Additional dealer training may include using dealer extranet, submitting loan requests using on-line loan applications, obtaining electronic signatures, using loan funding applications, and other ProPartners credit delivery processes and tools to support client experience.
Engages with ProPartners Financial relationship team and clients to gain in-depth knowledge of dealer finance programs. Aligns dealer program criteria with PPF technology and system brand account configuration to support client experience.
Assists clients in account maintenance corrections. Interacts and coordinates with ProPartners Financial loan accounting team to correct transactions and maintenance account records.
Communicates and collaborates with internal team members to meet the needs of ProPartners Financial and internal and external clients.
Provides support as needed to other business units/teams within ProPartners.
Takes ownership of problems until they are resolved to the client's satisfaction which includes when to involve or notify others
Loan Servicing
Actively promotes ProPartners Financial (PPF) credit delivery products and services to enhance the client relationship and client efficiency. Consistently identifies and assesses client needs.
Reviews and maintains a variety of daily and monthly client reports.
Assesses credit scores and compares report findings to the Bureau Credit Union report to explain failures.
May assist risk asset team with delinquent accounts.
Assists with the renewal process and auto renewals for dealer clients.
Coordinates and supports dealer requests for movement of available funds between customer product specific loans.
Coordinates dealer requests for additional credit for customer accounts.
Coordinates dealer requests for extension of maturity dates for customer accounts.
Miscellaneous Support
Provides office coverage during normal business hours.
Provides phone support for dealer and customer calls.
May participate in managing incoming and outgoing mail for clients and/or customers.
Keeps current on process or procedure updates, as well as current ProPartners news.
May serve on projects as stakeholder or participate in testing new systems or applications.
The skills and experience we prefer you have:
Associate's degree or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Strong customer service experience.
Entry-level experience loan processing or servicing in financial institution, preferred but not required.
Attention to detail and accuracy.
Mathematical and problem-solving skills.
Time management and prioritization skills.
Organizational, listening, written/verbal communication, and interpersonal skills.
Flexible and adaptable to changing situations.
Ability to multi-task in a fast-paced environment.
Ability to work both independently and cooperatively with other team members to service all aspects of the client needs.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$45,900-$65,000 USD
ProPartners Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the US. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$45.9k-65k yearly 3d ago
PEORIACORPS MEMBER
City of Peoria 4.3
Service associate job in Peoria, IL
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Job Posting
Code : 2025049-1
Type : INTERNAL & EXTERNAL
Group : OTHER
Job Family : ADMINISTRATIVE
Job Class : CORPS MEMBER
Posting Start : 01/13/2026
Posting End : 02/16/2026
Salary: $928.46-$928.46
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$928.5-928.5 weekly 4d ago
Front Desk Customer Service
Peoria Production Shop 4.0
Service associate job in Peoria, IL
Company Mission: To be the premier employer for individuals with disabilities.
Title: Front Desk/Customer Service
Brief Description: We are looking for a friendly and highly organized Front Deck / Customer Service Support professional to join our team. In this role, you will be the first point of contact for our customers, ensuring a positive experience from the moment they arrive. You will manage inquiries, provide information, assist with bookings or transactions, and support day-to-day operations. Your excellent communication and multitasking skills will be essential to the smooth functioning of the front desk area.
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Responsibilities:
Key Responsibilities:
Greet customers and visitors in a professional and friendly manner upon arrival.
Answer customer inquiries via phone, email, or in person, providing accurate information about services, products, and processes.
Maintain a clean, organized, and welcoming front desk area.
Assist customers with any issues, concerns, or requests in a timely manner, ensuring high levels of customer satisfaction.
Collaborate with other departments to ensure smooth service delivery.
Handle administrative tasks such as filing, data entry, and maintaining records.
Monitor and respond to customer feedback, helping to resolve any issues.
Assist with special projects or promotions as needed.
Process customer orders and communicate with shipping in a timely manner.
Monitor inventory levels for clients and notify them when certain products are low, for reordering purposes.
Collaborate with other departments to resolve any issues or delays for orders and notify clients if any potential issues arise.
Assist with uploading fulfillment orders into PPS systems.
Assist with return processing of orders in PPS systems.
Assist with entering production information into PPS systems and communicating with clients.
Assist with entering scrap information into PPS systems and communicating with clients.
Assist with handwritten letters to clients.
Work Conditions:
Must be willing to work 40 hours per week.
All work done primarily in an office environment.
Qualifications:
Previous experience in customer service or a front desk role preferred.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to remain calm and professional under pressure.
Experience with basic office software and systems (Excel, MS Office).
High school diploma or equivalent; additional qualifications in business or hospitality are a plus.
Positive attitude and a team player.
Ability to work flexible hours, including evenings or weekends if required.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
PTO
403B - retirement plan
Long Term Disability
Hospital Indemnity
Legal
Accident Insurance
Critical Illness
Employer paid Life Insurance
Employer paid Short Term Disability
Bonus Opportunities
$30k-40k yearly est. 13d ago
Customer Experience Coordinator
Marshalls of Il
Service associate job in Peoria, IL
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
5201 West War Memorial Drive
Location:
USA Marshalls Store 1216 Peoria ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 7d ago
Full Time Financial Services Associate
CBI Bank & Trust
Service associate job in Peoria, IL
Job DescriptionDescription:
GENERAL DESCRIPTION:
The FSA (Teller) is responsible for processing customer transactions in a timely, accurate manner, adhering to established Bank regulations, policies and procedures. Will assist customers on the phone and in person.
KEY ACCOUNTABILITIES:
Candidate must be self-motivated with the ability to offer our banking products and services to prospects
Candidate will possess the ability to develop strong customer relationships.
Must be organized, detail-oriented and accurate; possess good oral communications skills and grammar; be professional in appearance, pleasant, courteous, and a good listener.
Requirements:
Skills/education/experience required:
Must have the ability to work a flexible work schedule.
Must have a satisfactory record of work performance and adherence to all Bank Policies and Procedures.
This position may float to all banking centers as needed.
Post high school education/one year in banking or related field preferred.
Employee Benefits:
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, and on the job training opportunities. Full-time and part-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$30k-49k yearly est. 8d ago
Full Time Financial Services Associate
Cbi Bank & Trust
Service associate job in Peoria, IL
GENERAL DESCRIPTION:
The FSA (Teller) is responsible for processing customer transactions in a timely, accurate manner, adhering to established Bank regulations, policies and procedures. Will assist customers on the phone and in person.
KEY ACCOUNTABILITIES:
Candidate must be self-motivated with the ability to offer our banking products and services to prospects
Candidate will possess the ability to develop strong customer relationships.
Must be organized, detail-oriented and accurate; possess good oral communications skills and grammar; be professional in appearance, pleasant, courteous, and a good listener.
Requirements
Skills/education/experience required:
Must have the ability to work a flexible work schedule.
Must have a satisfactory record of work performance and adherence to all Bank Policies and Procedures.
This position may float to all banking centers as needed.
Post high school education/one year in banking or related field preferred.
Employee Benefits:
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, and on the job training opportunities. Full-time and part-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Salary Description $17.50
$30k-49k yearly est. 60d+ ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Service associate job in Peoria, IL
is located onsite in Peoria, IL***
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES :
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS :
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$29k-37k yearly est. Auto-Apply 34d ago
Customer Service Representative
Chestnut Health Systems 4.2
Service associate job in Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
* Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
* Greet customers, provide directions, answer phone calls, and route calls appropriately.
* Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
* Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
* Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
* Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
* Check patients in and out following department protocols.
* Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
* Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
* Receive and record payments according to prescribed procedures.
* Scan and attach documents to the patient EMR and provide backup to medical records staff.
* Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
* Operate office equipment, including copiers, printers, scanners, and fax machines.
* Maintain a clean, organized, and orderly work area.
* Collaborate with team members, providing backup support as needed.
* Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
* Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
* Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
* Perform other duties as assigned.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$16-17 hourly Auto-Apply 8d ago
RSA - Rehabilitative Services Associate
Sharon Health Care 4.4
Service associate job in Peoria, IL
SHC is accepting applications for RSA - Rehabilitative ServicesAssociate. Currently looking for 2nd shift and 3rd shift; full-time position available. Requirements Candidates must be 18 years old and possess a high school diploma or GED equivalent. One-year of direct patient care experience required. Experience working in long-term care, behavioral health and/or geriatric health is preferred, but we are more than happy to train those who are interested in serving our special populations.
Job Summary
Qualified candidates require the ability to:
Provide both formal and informal interactions with consumers in a friendly, therapeutically appropriate, and helpful manner.
Assist consumers with activities of daily living, i.e. oral hygiene, shaving, dressing, bathing, room upkeep, hair care, and nail care.
Immediately attend to an episode of incontinence or other accidents, including assistance with bathing and obtaining clean clothing.
Measure and record consumer temperature, pulse, respiration, height, and weight as requested and instructed; document and report findings to the Health Services Department.
Provide prompts, reminders, and escorts when needed as well as in accordance with consumers' Individualized Treatment Plans.
Assist at mealtime with menu selection (considering prescribed dietary orders), escort consumers to the dining area and provide after-meal care when required.
Monitor consumer behavior in the medication line and provide any needed assistance.
Assist with groups and activities as requested.
Complete documentation as required.
SHC is an equal opportunity employer consisting of four separate and unique facilities. The Elms residence is a Medicare certified skilled nursing facility, specializing in rehabilitation services for individuals of all ages. The Pines provides individualized, intermediate care and programming for young adults with Acquired Brain Injuries. The Willows provides care and programming for individuals that require medical and mental health needs at both the intermediate and skilled levels. The Woods is one of the only designated specialized mental health rehabilitation facilities (SMHRF) in the state, providing a quality recovery program for the mentally ill. Benefits include medical/vision/dental insurance, paid time off, and more!
$25k-29k yearly est. 60d+ ago
Adventure Readiness Specialist - Service
Rivian 4.1
Service associate job in Normal, IL
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: 19.08-21.20 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
$68k-94k yearly est. 23d ago
Data Entry/Technical Services Writer
Byerly Aviation
Service associate job in Peoria, IL
Job Description
Byerly Aviation is looking for a Full Time Data Entry/Technical Services Writer
The Data Entry/Technical Services Writer is responsible for the day to day clerical activities of the Parts department. The Data Entry/Technical Services Writer is also responsible for supporting the technical services writing and activities of the Director of Maintenance as needed.
Duties and Responsibilities
Provide parts service for customers and provide additional information and services as required
Provide parts service for mechanics and technicians. Provide additional information and services as required
Create work orders for maintenance and avionics when needed
Enter Discrepancies
Creating purchase orders for vendors when ordering parts
Enter changes in Total FBO made by the Director of Maintenance for final invoicing to the customer
Ordering for all departments when needed, shop supplies, parts, etc.
Oversee the preservation of all articles or parts, while carried in inventory, including parts that are subject to deterioration and shelf life specifications
Assist in shipping for all departments as needed
Maintain shipping stock, including boxes, shipping labels, shipping docs, and packing
Keep updated inventory, keep current by relabeling and bar-coding for digital transition and reorganizing bin locations to better locate parts for easier access
Maintain baggie stock for shop and parts room
Maintain shop consumable stock in shop room
Maintain current fuel pricing on website
Maintain printer ink stock for all PCs
Qualifications
MS Word and MS Excel Proficiency
Strong verbal and written communication skills
Strong organizational skills and attention to detail
Ability to prioritize and multitask in a fast paced environment
Excellent interpersonal skills
Ability to interact with all levels of the organization and external customers
High school diploma or equivalent
Data entry experience required
Technical writing preferred, but not required
Must have the ability to work with patience and courtesy in customer relations
Essential Functions
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, talk and hear. The employee is frequently required to balance, stoop, kneel, crouch or crawl. The employee is required to sit. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include, close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Pay & Benefits
Full-Time Benefits Include:
Medical, Dental, Vision, Life insurance
Company-Paid Life AD&D, ST Disability, LT Disability
401(k) Participation
Holiday Pay
Vacation Pay
Paid Leave (PTO)
Starting Pay Range: $18.00-$20.00 per hour
Byerly Aviation is an Equal Opportunity Employer
$18-20 hourly 6d ago
Membership Service Associate (Part-Time)
Alabama A&M University
Service associate job in Normal, IL
Provide customer service to patrons purchasing memberships and to current members of the facility.Essential Duties and Responsibilities: * Assist with membership sales * Register members for added services offered in the facility * Perform money order/check transactions
* Answer facility and program related questions
* Perform general office duties
* Provide members with information on added amenities/exercise programs
* Perform miscellaneous duties as assigned
Minimum Position Requirements (including certifications, licenses, etc.):
* High School Diploma
* 2 years of customer service experience
Knowledge, Skills, and Abilities:
* Basic Computer Skills
* Telephone Etiquette
* Good Communication Skills
* Individuals holding valid CPR and First Aid Certifications are strongly urged to apply and are highly regarded when employment selection is made (Please have all up to date certifications available).
$30k-50k yearly est. 45d ago
Leasing and Resident Services Specialist
Fairlawnre
Service associate job in Normal, IL
Requirements
Who you are -- We'd love to hear from you if you:
Hold a high school diploma or GED
Have at least 1 year of customer service, hospitality, retail, or sales experience
Have at least 1 year of office administration or data entry experience, preferred
Bilingual (English/Spanish) a plus
Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable
Must hold an active driver's license with 2 years of driving history and pass MVR requirements
Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems
Have excellent interpersonal, written, and verbal communication skills
Demonstrate superior attention to detail, high energy, and a positive attitude
Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve
Some additional things you will need:
Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties
Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,700 units and $850 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.
We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.
Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
Salary Description $18.00 base + $50 per lease and renewal incentives
$40k-64k yearly est. 14d ago
Rehabilitative Services Associate (RSA)
Lifelong Access
Service associate job in Normal, IL
Job DescriptionOur mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us.
Lifelong Access is seeking a Rehabilitative ServicesAssociate (RSA) within the Behavioral Health Clinic to provide direct client care as outlined in the treatment plans developed by the Mental Health Professional (MHP/QMHP). This role includes delivering individualized treatment plans, assisting with scheduled daily living activities, facilitating community integration, and maintaining detailed documentation of services provided. The expectation for this position is ensuring that services are delivered efficiently and in compliance with regulatory requirements. We are excited to be growing our behavioral health clinic services and the exceptional team of professionals. With this growth, there will be promotional opportunities along with opportunities to earn clinical supervision hours provided by our staff within the clinic. Work with a caring and compassionate team of mental health professionals. Come see why we love what we do!
Pay: $18.35 Per Hour
Job Type: Full-Time/Part-Time
Primary responsibilities include:
Provide direct mental health services to clients as outlined in their Behavioral Health treatment plans to support progress toward their individual goals. Services may include (but are not limited to) the following:
Facilitating group therapy
Providing mental health supports in a variety of settings
Working with adults and/or children
Monitor client progress and behavior, providing regular updates to the supervising Mental Health Professional.
Consult weekly with team members to ensure high quality mental health supports, address barriers that may be impacting care, and share updates to individual treatment plans.
Actively participate in regular meetings with other departments to advocate for client preferences and needs as well as to maintain connections that allow for holistic service provision.
Maintain accurate and timely documentation of all client interactions, treatment plans, and progress notes in accordance with clinic policies and state regulations.
Provide immediate support and intervention during mental health crises, utilizing appropriate de-escalation techniques and resources.
Provide education to clients and their families about mental health and resources available to them.
Must be comfortable with assisting with daily living activities including personal care, household tasks, transportation, and skill building.
Qualifications
High school diploma or equivalent required; associate degree in psychology, social work, or a related field preferred.
Any individual who is 21 years of age and demonstrates all of the following:
Skill in delivery of rehabilitative services to adults or children;
The ability to work within a provider agency's structure and accept supervisions; and
The ability to work constructively with individuals receiving services, other provider of service, and the community.
Demonstrated knowledge of Microsoft Office applications, including Excel, Word, and Outlook
Desire and ability to work under supervision and cooperatively with a treatment team
Must be able communicate effectively, both verbally and in writing
Strong understanding of confidentiality
Experience supporting people with disabilities preferred
CPR and First Aid certification preferred.
Valid Illinois driver's license with safe driving record
Current proof of automobile insurance
Working Conditions
The RSA will work in a variety of settings, including the behavioral health clinic, clients' homes, and community locations. The role involves traveling to these different sites to provide services and support to clients in their natural environments. The noise level in the work environment is usually moderate.
Regular travel within the community is required. The RSA must have a valid driver's license, reliable transportation, and appropriate auto insurance.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Requests for reasonable accommodations will be reviewed to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee is frequently required to stand; walk; sit; use hands to fingers, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision.
Position will, at times, include physical activities such as assisting individuals with mobility, participating in training demonstrations, or engaging in recreational activities with individuals. Work can be emotionally demanding, requiring patience, compassion, and the ability to manage stress effectively.
RSA must be capable of handling potential physical demands associated with providing direct care and support in the field. The RSA will need to follow all safety protocols and procedures to ensure personal safety and the safety of clients during home visits and community interactions. Interaction with individuals who have challenging behaviors or complex needs, requiring strong problem-solving and conflict resolution skills.
Here are some of the benefits we will offer you:
Supportive, positive, and friendly team environment
Professional development, training, and advancement opportunities
Flexible schedule options
Comprehensive benefit plans for full-time employees
Generous paid time off including vacation, personal time, and holidays for full-time employees
Read more in our Employment Brochure
Lifelong Access is an Equal Opportunity Employer.
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$18.4 hourly 14d ago
Head of Library Liaison Services
Illinois State 4.0
Service associate job in Normal, IL
Head of Library Liaison Services Job no: 518991 Work type: On Campus
Title: Head of Library Liaison Services Division Name: Academic Affairs College: Milner Library
The Head of Library Liaison Services supervises Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. Additionally, the position serves as the liaison to one or more academic departments and/or co-curricular areas and participates in providing information and research assistance.
This is a 12-month, tenure-track position. Milner Library faculty have responsibilities in the areas of librarianship, scholarly and creative activities, and services as outlined in Illinois State University Faculty Appointment, Salary, Promotion and Tenure Policies (************************************************************************* and Milner Library's College and Department Faculty Status Committee's Criteria for Evaluation, Promotion, and Tenure.
Additional Information
Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois' first public university. We enroll approximately 21,000 students in six colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State's Metrics of Excellence at IllinoisState.edu/PointsofPride.
Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance's International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens' high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability's top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online's list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State's campus. For more information on our community, visit visitbn.org.
Salary Rate / Pay Rate
This is a 12-month faculty position. The salary starts at $85,000 (minimum) and is commensurate with qualifications and experience, including 24 vacation days and 11 paid holidays per year. See the Illinois State University Human Resources site (************************************** for more information on benefits.
Required Qualifications
• Master's degree from ALA-accredited graduate program or ALA-recognized international equivalent
• At least five years of professional librarianship experience
• At least three years of experience as a librarian with one or more assigned liaison responsibilities
• Demonstrated experience with reference/research services and library instruction
• Demonstrated ability to communicate effectively (verbal, written, and public presentations) with stakeholders, including undergraduate and graduate students, faculty, staff, and community members who use the library
• Demonstrated success applying existing and emerging technologies to support library public services
• Knowledge of relevant trends in higher education and library liaison services
• Evidence of strong commitment to inclusion, diversity, equity, and access.
• Demonstrated knowledge with the tenure and promotion process
• Potential to meet university requirements for tenure, including scholarly or creative activities and service
Preferred Qualifications
• Demonstrated supervisory experience of subject specialist library faculty members with liaison responsibilities
• Demonstrated success with the practice of embedded librarianship
• Demonstrated success with research consultation models
• Demonstrated experience with methods of assessment and evaluation of library liaison services and activities
Work Hours
Generally Monday - Friday, 8:00 am - 4:30 pm with occasional weekend and evening hours as business needs dictate
Proposed Starting Date
As soon as available
Required Applicant Documents
Please prepare in advance separate documents representing a cover letter, reference list (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references), and resume/C.V. to attach to this application.
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Special Instructions for Applicants
Initial application review will begin immediately and continue until the position is filled.
All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted.
Contact Information for Applicants
Leta Janssen
************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Advertised: 07/02/2024 Central Daylight Time
Applications close:
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Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives.
TEST Current Opportunities
Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives.
$85k yearly 60d+ ago
Technical Service Representative
Van Packer
Service associate job in Buda, IL
Job DescriptionSalary: $20-$23 based on expierance
We are seeking a Technical Service Representativeto support our sales and engineering teams in preparing accurate quotes and technical documentation for stainless steel chimney exhaust and kitchen grease duct exhaust systems. This role requires strong problem-solving skills, attention to detail, and the ability to interpret architectural and mechanical drawings. The ideal candidate will have experience with AutoCAD and SolidWorks and a solid understanding of mechanical drafting and sheet metal fabrication.
Key Responsibilities:
Review project specifications, blueprints, and mechanical plans to determine material and design requirements for chimney exhaust and grease duct systems.
Provide accurate and timely quotationsbased on customer requirements, material costs, and labor estimates.
Utilize AutoCAD and SolidWorksto create detailed technical drawings and system layouts.
Collaborate with the sales team to ensure designs align with customer expectations and code compliance.
Assist customers, engineers, and contractors with product selection and technical inquiries.
Maintain a strong understanding of relevant codes and standards, including NFPA 96, UL 1978, and UL 2221for grease ducts.
Prepare and update documentation, including installation instructions, submittals, and engineering specifications.
Work closely with the manufacturing team to ensure feasibility and accuracy of quoted designs.
Identify cost-saving opportunities in designs without compromising quality or compliance.
Qualifications & Requirements:
Associates or Bachelors degree in Mechanical Engineering, Drafting, or a related field(or equivalent experience).
Experience with AutoCAD and SolidWorksfor technical drawing and design.
Prior experience in estimating, quoting, or mechanical drafting(preferably in stainless steel fabrication or HVAC systems).
Knowledge of chimney exhaust, grease duct systems, or ventilation productsis a plus.
Strong attention to detail and the ability to analyze complex mechanical drawings.
Excellent communication and problem-solving skills.
Ability to manage multiple projects and meet deadlines.
Familiarity with manufacturing processes, material properties, and sheet metal fabrication.
Preferred Qualifications:
Experience working in the commercial or industrial HVAC industry.
Understanding of UL and NFPA regulationsrelated to grease ducts and chimney exhaust systems.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Experience working with ERP or quoting software.
Benefits:
Competitive salary based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development and training opportunities
Pay Scale: $20-$23 based on experience.
$20-23 hourly 2d ago
Residential Service Associate
North Central Behavioral Health System 3.5
Service associate job in Princeton, IL
Hours: 2pm-10pm/ 24 hours per week
Responsible for providing services to clients living in 24-hour supervised and/or intermittent supported residences that emphasize community reintegration and develop/enhance an individual's ability to function as independently as possible in his/her living, learning, and working environments.
Duties:
Maintains sanitary and clean living and working environment.
Prepares, plans, and ensures meals according to policy and procedure.
Helps and assists clients through therapeutic prompts with individual personal care and daily living activities.
Cares for clients during emergency situations and follows process and procedures
Assists clients in developing skills which should result in an increased independence in daily living skills.
Closely monitors for physical and emotional safety of clients.
Qualifications:
High School Diploma or GED, with valid driver's license and insurance
Preferred Bachelor's Degree in Social Service or Five Years working experience in Mental Health Field
Preferred experience working with adults in congregate setting
Salary and Benefits:
Starting at $15.00. (Exact salary calculations is based on education, credentials and experience).
Competitive Salary with potential annual increases
40 hours of Health & Wellness paid time off
How much does a service associate earn in Peoria, IL?
The average service associate in Peoria, IL earns between $24,000 and $62,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Peoria, IL
$38,000
What are the biggest employers of Service Associates in Peoria, IL?
The biggest employers of Service Associates in Peoria, IL are: