Client Services Associate
Service associate job in Pittsburgh, PA
Who We Are
Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!
So you like what you hear but haven't worked in ‘language' before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.
That's enough about us - what about you?
We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.
If this sounds like you, we would love to hear from you! We have 90 offices worldwide but this particular opportunity is based in our Pittsburgh office. We offer career development and an attractive bonus plan and social events are organized frequently.
What You Will Be Doing
The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.
Respond to client requests for new project initiatives through our centralized technology
Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
Initiate all project related work by providing detailed budget, schedule and
instructions to the project team and by anticipating pitfalls or potential roadblocks
to successful completion
Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
Where applicable, initiate some project specifics to set the production team /individual project up for success
Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team and providing a high level of service
Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables
Serve as the central point of contact for and liaison between external client contact and internal production staff
Set and fulfill client expectations
Comply with internal regulations, processes and procedures in line with ISO standards
Potentially trouble-shoot problem projects
Understand and abide by individual project instructions and effectively communicate to the production team
Investigate client complaints where applicable
Discuss issues with clients and production staff and creatively problem solve to alleviate issues
Who We Are Looking For
Bachelor's degree
Excellent written and verbal English communication skills
Exceptional problem solving and analytical skills
Customer service and/or project management experience
Strong organizational skills, attention to detail, and the ability to multi-task
Working knowledge of MS Office
Ability to prioritize and schedule tasks and work in a team environment.
Must be willing to learn new things, be open to challenges and thrive on success
Where Your Career Is Going
At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.
End your job search and find your career at TransPerfect #careers NOTjobs.
Why TransPerfect
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law
For more information on the TransPerfect Family of Companies, please visit our website at *********************
Compensation: $50,000
Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits
Customer Support Specialist
Service associate job in Center, PA
AllSTEM Connections is currently recruiting on behalf of one of our esteemed clients. Please review the position details and if interested , Please email your resume to me - ********************************.
Title -Customer Support Specialist
Hourly Pay Rate (w2 Role) - $30
This is a hybrid role (3 days remote / 2 days onsite)
Duration: 12 month contract, with the possibility for conversion
Location -Center Valley, PA 18034-0610 United States
Qualifications
Bachelor's degree in Business or related field preferred (not required)
2-4 years of experience in data analytics, finance/accounting, or related field
Ability to work independently with minimal supervision, prioritize tasks, and manage multiple deliverables
Understanding of master data and structural relationships
Strong problem-solving skills and ability to escalate issues appropriately
Proficiency in MS Excel, MS Access, and PowerPoint
Detail-oriented with strong analytical and organizational skills
Excellent verbal, written, and interpersonal communication skills
Ability to work effectively in a team environment
Responsibilities
Understand data intricacies within business processes and ensure data integrity across multiple systems
Document master data management processes and develop internal controls
Support data loads and master data maintenance requests for multiple business groups
Collect, calculate, verify, and report incentive compensation for the sales force in line with established programs
Create documentation for all master data fields and maintain accuracy in updates
Communicate changes in master data to relevant stakeholders
Assist in data gathering, validation, and compliance checks (including J-SOX controls)
Provide summary-level analytics and collaborate on robust data analysis
Recommend improvements to data structures and processes to optimize information flow
Run monthly incentive compensation processes, including adjustments, splits, transfers, and bonus entries
Finalize monthly incentive compensation payable for approval and submission to payroll
Research and resolve discrepancies related to commission/bonus payouts and sales reporting
Support exception requests and assist sales teams with reconciliation of sales credit and incentive compensation
Contribute to updates or creation of incentive compensation policies and SOPs
Perform other related duties as assigned
Key Attributes
Analytical, investigative, and problem-solving mindset
Ability to troubleshoot issues within internal systems
Strong interpersonal skills with empathy and compassion
Customer Accounts Advisor Plus
Service associate job in North Versailles, PA
Customer Accounts Advisor
The salary range for this role is $14.00 to $14.50 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Bank Teller
Service associate job in Gibsonia, PA
Founded in 1904, Union Savings Bank has proudly served our local communities by promoting responsible homeownership through prudent lending practices. Headquartered in Cincinnati, Ohio, we now operate 40 full-service branches and lending offices across Ohio, Indiana, Kentucky, and Pennsylvania.
We are committed to community, integrity, and personalized service-and we're looking for team members who share those values.
Position Summary
We are seeking a Full-Time Bank Teller who will be the face of Union Savings Bank at the branch level. This role is essential in delivering outstanding service to our customers by assisting with daily financial transactions and supporting branch operations.
Key Responsibilities
Process customer transactions including deposits, withdrawals, and payments
Issue cashier's checks, money orders, and initiate wire transfers
Balance cash drawer daily and ensure accuracy of transactions
Open new personal or business accounts
Assist with certificate of deposit (CD) renewals and rate negotiations
Provide courteous, prompt, and professional service
Follow all bank procedures, regulations, and compliance guidelines
Qualifications & Experience
High school diploma or equivalent
Prior experience in a customer-facing role (e.g., retail, food service, banking)
Basic computer proficiency and experience using office equipment (phones, copiers, fax machines)
Key Competencies
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to multitask and problem solve in a fast-paced environment
Self-motivated and reliable
Works well independently and in a team setting
Compensation:
Benefits package includes 401(k) match, medical/dental/vision
Potential for bonuses
Accrued paid time off
Growth opportunity
Additional Information
This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of duties. Responsibilities may evolve based on the needs of the bank.
Union Savings Bank is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Customer Service Expert II
Service associate job in Moon, PA
Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.
Customer Service Expert II Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 8:30-5:00
The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to)
Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs
Provide material availability and delivery information to sales staff, customers, etc.
Facilitate necessary communication to ensure order confirmation (material availability and credit)
Secure information for creation and maintenance of customer master files and price condition records in SAP
Provide freight quotes to customers for LTL shipments using the company's FDS tool
Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems
Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process
Qualifications
A high school diploma or equivalent certification is required
2-3 years of sales and distribution or customer service experience is required
SAP experience is required
Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information
Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred
International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred
Fluency in Spanish preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
Auto-ApplyTechnical Service Consultant, Center Township, PA
Service associate job in Center, PA
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer.
This is a hands-on, high-impact role where you'll:
* Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites.
* Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success.
* Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials.
This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight.
Experience and Skills:
* At least 2 years of hands-on experience in tile, stone, or flooring installation.
* Strong presentation skills-comfortable speaking to groups and building PowerPoint decks.
* Mechanical aptitude and confidence using hand and power tools.
* Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
* A proactive, customer-focused mindset with excellent communication and problem-solving skills.
* Ability to lift up to 70 lbs and work in varied physical conditions.
* Valid driver's license and willingness to travel (including occasional overnights).
* Forklift certification is a plus
Education
* College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families
* 401(k) with Company Match to help you save for retirement
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for Associate's and Bachelor's degrees
* Discounted Gym Memberships to support your fitness goals
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
* Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************
Director of Clinical Services Specialists
Service associate job in Pittsburgh, PA
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment.
Certifications, Licenses, and Other Special Requirements
LPN/LVN or RN license.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Potential injury from transferring, repositioning, or lifting residents
Talk or hear
Taste or smell
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Vision
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Brookdale is an equal opportunity employer and a drug-free workplace.
Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care.
Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records.
Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act.
Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care.
Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart.
Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.
Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
Participates in department quality improvement activities.
Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
Shares on-call and manager on duty responsibilities/shifts as required.
Strengthens clinical process within the community until permanent replacement is identified.
Supports other requirements within the division as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyPharmacy Services Specialist
Service associate job in Pittsburgh, PA
Pharmacy Services Specialist
The Pharmacy Services Specialist position provides both administrative and operational assistance to ensure efficient pharmacy services. This position works closely with the customer on Implementations and Transitions as well as continued training and collaboration initiatives.
KEY RELATIONSHIPS
The Pharmacy Services Specialist reports directly to the Director of Pharmacy Services. This position works closely with customers, both general staff as well as leadership. This position also works Grane Rx team members, including Customer Care Associates, Customer Care Tier II and Customer Success Advocates.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Lead new customer implementations
· Lead Refresh Program
· OmniCell Audit/Implementations
· MAR Reviews
· Internal training
o Phone and email etiquette
o Using key phrases and standard greeting/closing to enhance customer experience
· Oaisys audits (Customer Care phone call reviews)
· Back up for Customer Care Team
· Active participation in development of new programs, practices and educational activities
· Maintain consistent communication with Director of Pharmacy services
· Travel to customers to provide on-site support for transitions/implementations as well as training
· Project positive and professional demeanor through both verbal and non-verbal communication
· Demonstrate productive work habits with minimal supervision
· Accountable for actions and decisions demonstrated in daily work
· Maintain Leader Standard Work reporting
· Identify and escalate priority issues to appropriate functional area management
· Responsible for escalating all quality-related occurrences to the Grane Rx Quality team, as well as escalating any service related issues to Grane Rx leadership
· Follow procedure/SOP and guidelines to ensure compliance is maintained
· Competent in software systems that include FrameworkLTC, FrameworkECM, SalesForce and Microsoft Teams
· Meet change with positive and supportive behavior
· Additional duties as assigned by management or between customers and Grane Rx
Qualifications
EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS
· Preferred pharmacy experience
· Preferred experience in long term care, PACE, ALF
· High school diploma or equivalent required
· Customer-Centric and Patient-Centric mindset
· Proven customer support experience
· Strong interpersonal skills
· Effective problem solver
· Creative and critical thinking towards solutions
· Strong organizational skills
· Passion for excellence with respect to customers
· Experience using Microsoft Office applications (Excel, Work, PowerPoint, Outlook etc.)
ADDITIONAL SKILLS AND REQUIREMENTS
· Ability to read, write, speak and comprehend English.
· Ability to use good judgment.
· Ability to work in a fast paced, challenging and technical environment.
· Ability to work with teams.
· Active listening skills.
· Adaptability.
· Attention to detail and accuracy.
· Attention to detail and completion of all workflow steps.
· Customer service orientation.
· Excellent communication skills - verbal and written.
· High energy level.
Information contained in this description represents the general nature of work being performed. This is not an exhaustive list of all responsibilities, duties and skills required for the position. Reasonable accommodations will be considered in appropriate circumstances; however, as the nature of an accommodation may vary depending on the needs and desires of an individual with a disability, it is impossible to describe in advance
specific accommodations that will be considered.
NOTE: Company management reserves the right to amend and revise responsibilities to meet business and organizational needs.
Auto-ApplyPlanning & Customer Service Coordinator
Service associate job in Pittsburgh, PA
Job Description
Spang Engineered Solutions, a division of Spang & Company, has an opening for a Planning and Customer Service Coordinator based at its Pittsburgh, PA office. Spang Engineered Solutions designs and manufactures custom inductive components for an array of industries including renewable energy, solar, medical, aerospace, automotive, and military. Our manufacturing locations include Pittsburgh, PA, Phoenix, AZ, McKinney, TX in the U.S.A., and Xiamen, China.
This position will be responsible for performing customer service functions, ERP data entry, and coordinating inventory movement between domestic sites.
You will need:
Bachelor's degree in Business, Operations Management, Supply Chain, or Entrepreneurship.
One year of internship or business experience in customer service, logistics, scheduling, or production planning.
The ability to travel to production sites in Phoenix, AZ and McKinney, TX.
In return we offer:
Competitive starting salary.
A generous benefits package that includes medical, vision, dental, 401(k) matching plan, educational reimbursement, life insurance, employee assistance program, pet insurance, paid holidays, competitive vacation plan, and more.
Collaborative and positive work environment.
Opportunity for career growth
To learn more about our company and the position, visit our website ************** Apply today and start your career with us.
Apply with your resume in the following application.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Deposit Services Specialist
Service associate job in Bellevue, PA
The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests.
Essential Functions
* Ensure compliance with IRS regulations
* Ensure compliance with third party vendors
* Identify and resolve Customer Service issues
* Provide excellent customer and business unit support
* Perform critical account maintenance to deposit account
* Perform CIP review on all new CIF records
* Review and analyze deposit account reports to ensure compliance with policy and procedures
* Ensure compliance with Reg D limitations on savings products
* Responsible for Safe Deposit product and service
* Input data into related banking systems
* Ensure all performance standards are met
* Maintain appropriate departmental records and reports
* Perform product and service development related tasks
* Interact with other business units within Northwest, vendors, and/or business partners
* Partner with co-workers and other departments appropriately
* Protect the security of all information appropriately
* Recommend improvements to procedures
* Recommend product/delivery enhancements
* Attempt to exceed production expectations
* Ensure total quality of work performed
* Recommend quality control enhancements
Additional Essential Functions
Essential Functions
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
Additional Responsibilities
* Complete other duties and special projects as requested by management
Safety and Health for those without supervisory duties
* Abide by the rules of the safety and loss prevention program
* Perform work tasks in a safe manner
* Report any and all injuries to supervisor
* Know what to do in case of an emergency
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School Diploma or equivalent
Work Experience
Less than 2 years Deposit Services experience
2 - 6 years Related banking experience
2 - 6 years Technological/relevant experience
General Employee Knowledge, Skills, and Abilities
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Additional Knowledge, Skills and Abilities
Knowledge of job specific banking products and services
Knowledge and understanding of deposit products and bank policy and regulations around each product
Knowledge of core operational systems and processes
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Auto-ApplyOracle R12 Customer (GC-USC)
Service associate job in Pittsburgh, PA
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.
Job Description:-
At least 7 years of experience in the Oracle 11i and R12 Application Domain.
At least 7 years of Oracle Application functional expertise in Oracle Customer Data Hub,
Customer Data Librarian modules of Oracle R11 / R12 E-Business suite.
Good knowledge of ERP Implementation in Hi-tech business industry.
Experience in Gap analysis, package evaluation, implementation, upgrade, testing and user
training in Oracle Modules
Experience in managing large and complex programs
Experience working with multiple teams across geographical locations.
Should have strong analytical skills, should be team-oriented with excellent multi-tasking
and coordination skills.
Minimum 4 end to end Implementations including upgrade experience
Ability to provide Oracle consulting in client engagements so as to influence business and
IT
Knowledge and exposure to Hi-tech business industry preferred
Experience and desire to work in a management consulting environment that requires
regular travel
Qualifications
Basic Qualifications :-
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience within the Information Technologies.
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Full-Time Permanent job opportunity for you.
Only US Citizen, Green Card Holder, TN Visa, GC-EAD, can apply.
No OPT-EAD & H1B Consultants please.
Please mention your Visa Status in your email or resume.
Customer Service Advisor - Migrant Help
Service associate job in Pittsburgh, PA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
AC Services Achievement Consultant 1
Service associate job in Pittsburgh, PA
Job DescriptionSalary: $20.83 - $24.04
Conduct Achievement Consultation meetings with participants and their guardians: The Achievement Consultant willwork one-on-one with our female youth and their families.
Maintain consistency in, and fully embrace the commitment to always function within the policies and procedures of the Strength-based Family Worker model:
to
carry out quality services from an
empowerment perspective
of helping our youth and their families to realize their own voice and power in controlling their own processes and outcomes.
Maintain consistency in, and fully embrace the commitment to utilize the process of Achievement Consultation to help our young ladies to reach their fullest potential and blossom into successful virtuous women.
Develop a personal and positive rapport with our female youth and their families which encourages them to live to their fullest true potential and develop positive relationships that empower them to succeed. Provide exceptional services based on the needs of our families, focusing primarily in the areas of Family Development, Care Coordination, Life Coaching, Life Skills, Job Development, Job Readiness and Employment Soft Skills, and Mentoring.
Work as a collaborative team unit with our young ladies and their families to devise the best possible plan of action to achieve maximum results and successful futures. Collaborate with the team to develop an effective Family Goal Plan that encompasses the physical, social and emotional needs of our female youth and their families.
Duties and Responsibilities:
*Please be advised that in the event that face-to-face and in-person restrictions are in order, the Achievement Consultant will be required to carry out all Duties and Responsibilities described below utilizing technological resources including, but not limited to, Video Conferencing.
Facilitate Achievement Consultation Services:
Conduct Achievement Consultation meetings with participants and their guardians: The Achievement Consultant will work one-on-one with our female youth and their families:
Conduct thorough assessments with participants and their guardians, as a team, to support them in the process of identifying their needs in order to achieve positively successful futures.
Teach participants and their guardians the process of creating personalized Life Goal Plans utilizing the SFW Family Goals Plan and conduct a thorough assessment regarding additional services and/or referrals necessary to support the family in achieving success now and future goal attainment.
Maintain consistent contact with the team unit to review progress toward outlined goals:
Minimum of 1x/week contact via telephone, text message, email, social media, etc.
Minimum of 1x/month face-to-face contact
Conduct all follow-up Achievement Consultation meetings occurring mandatorily 1x/month, unless the participant requests otherwise, as the Achievement Consultant tracks goal progress and provides consistent support through feedback and essential resources for successful goal attainment.
Utilize our
Blueprint-To-Achievement,
to teach participants and their guardians how to identify and properly address any current barriers to successful future achievement, while at the same time creating SMART short-term and long-term goals specifically targeting successful futures.
Commit to carrying out our Blueprint-To-Achievement in teaching our female youth how to control their own destiny:
Teach our female youth how to first
properly
identify, and then
appropriately
address their barriers to success, so that they will be able to manage future adversities through
healthy
self-reliance and they learn how to become effective problem solvers as they mature into productive citizens.
Utilize the Achievement Consultation process for addressing the negative behaviors, repetitive behavioral health issues, and recidivism patterns among female youth.
Maintain our agency standards of conducting all services provisions from a Strengths-based and Empowerment perspective.
Our Achievement Consultants are strength-based Family Workers who utilize services and individualized treatment plans that focus on empowering female youth and their families in the process of teaching them how to achieve and more importantly
retain
self-sufficiency as productive and successful citizens of our society.
Carry out ALL interaction with participants and their families utilizing the process of
consulting
, (which means that we engage in a
reciprocal conversation
) with our female youth to support them in determining the best plan of action for their unique situation. This means that we assume nothing because each young ladys situation is unique to her. The purpose that we serve within this process is only to
support
her, but
she
is the
expert
regarding her own life. Therefore, we work together as a
team
to ensure that she achieves what she feels would be her most successful future possible.
Utilize this process to execute services provision in the areas of Family Development, Care Coordination, Life Coaching, Life Skills, Job Readiness and Employment Soft Skills, and Mentoring for our female youth and their families.
Perform Accurate and Consistent Database Maintenance
Track, document, and measure all participant data using our agency database
Maintain accurate documentation and file maintenance submission in a timely manner per computer entry/database proficiency.
Track participant progress using the following combined methods
Participant participation, engagement and feedback during Forums
Distribution of data-focused surveys to participants, guardians, and teachers.
Input and maintain data utilizing agency database
Attend all mandatory workshops and professional development trainings.
Maintain and uphold the Mission and Philosophy of Ruths Way, Inc., always exhibiting the following values:
Our Mission:
Our mission here at Ruths Way is to empower female youthby showing them that they CAN achieve successfulfutures,
regardless
of their past orcurrent situation! Our goal is to help adolescent femalesachievelong-termsuccess as ethical, virtuouswomen of society.
Our Philosophy:
Through the elements of Family, Friendship, and Faithfulness, we are blossoming our girls into virtuous women! We encourage our adolescent females to develop a new, value-based mind-set, which helps to sow the seed of a virtuous woman! The foundation of our 3-Fs Value-Based System, of Family, Friendship, and Faithfulness, was derived from the values and morals of the Biblical story of Ruth. Ruth's entire journey was fueled by her faithfulness to her mother-in-law and her determination to preserve her family connections. Ruth embraced the value of Family, Friendship, and Faithfulness; and she honored a moral-system that was based on great Love, Humility, and Respect. Most importantly, the core of this value system was family cohesion and preservation.
*We believe that a young lady who has truly embraced these values, will no longer maintain a desire to repeat negative behaviors which are contradictory to these values.
Our Core Values:
Spirituality
Commitment
Professionalism
Empathy
At all times, display the attributes and characteristics of a Virtuous Woman, presenting the representation of a positive female role model for our female youth.
Follow all procedures and processes as established by Chief Executive Officer.
Maintain all files, records, and information as confidential.
*All other duties as assigned
Training Requirements:
Strength-based Family Worker Credential
Crisis Intervention, Behavior Management, Suicide Prevention and CPR Certification.
Mandated Reporter Training
Licensure/Certification Required:
Pennsylvania Drivers License- Achievement Consultant must have access to a motor vehicle, and provide documentation of current licensure, registration, and insurance.
Background Check Requirements:
Must have, or agree to obtain FBI, Act 33/34 Clearances
Must have or agree to obtain Driving Records from the PA Department of Motor Vehicles
Work Schedule:
Monday through Friday 9:00 a.m.5:00 p.m. with flexibility to meet participants and their parents needs. Non-traditional hours (evenings, weekends, etc.,) may be required.
Benefits:
Competitive Wage: $20.83 - $24.04 Per Hour
Ability to transition to salaried position
Short-Term and Long-Term Disability available
Life Insurance available
Retirement Plan available
Full-Time Hours
Agency laptop and cell phone provided
Positive and fulfilling work environment
Ruths Way, Inc. does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Ruths Way, Inc. is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
Customer Service/Service Advisor
Service associate job in Smithton, PA
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyAutomotive Customer Service Advisor- 1808
Service associate job in Aspinwall, PA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service
Service associate job in Allison Park, PA
Job Description
Join Our Team as a Customer Service Representative!
Are you someone who enjoys helping others and thrives in a fast-paced environment? Hampton Beer Outlet, located in Allison Park, PA, is looking for a friendly and dedicated Customer Service Representative to join our team. If you're eager to provide excellent service and be part of a dynamic workplace, we'd love to hear from you!
About Us
At Hampton Beer Outlet, we pride ourselves on being a trusted destination for beer enthusiasts in the Allison Park community. We're passionate about offering a wide selection of beverages while delivering exceptional service to every customer who walks through our doors.
What You'll Do
As a Customer Service Representative, you'll play a key role in creating a welcoming and enjoyable experience for our customers. Your responsibilities will include:
- Assisting customers with product inquiries and purchases.
- Maintaining a clean, organized, and well-stocked store environment.
- Operating the cash register and handling transactions accurately.
- Providing knowledgeable recommendations to help customers find the perfect product.
- Supporting the team with daily store operations as needed.
What We're Looking For
We're seeking individuals who are:
- Friendly, approachable, and customer-focused.
- Excellent communicators with a positive attitude.
- Detail-oriented and able to handle tasks efficiently.
- Comfortable working in a retail environment.
No prior experience? No problem! We welcome candidates who are enthusiastic and eager to learn.
Why Join Hampton Beer Outlet?
While we don't currently offer additional benefits, we can promise you a supportive and collaborative work environment where your contributions are valued. At Hampton Beer Outlet, you'll be part of a team that takes pride in delivering exceptional service and building lasting relationships with our customers.
Ready to Apply?
If you're excited about this opportunity and want to be part of a team that makes every customer's experience memorable, we'd love to hear from you! Apply today and take the first step toward joining the Hampton Beer Outlet family.
We look forward to meeting you!
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Service Consultant
Service associate job in Pittsburgh, PA
Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”.
We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.
Position Summary:
The Service Consultant is instrumental to connecting clients to Goodwill programs and services as well as to local community resources. In conjunction with the Welcome Center team, the Service Consultant's responsibilities include, but are not limited to: providing consultation to team members and clients regarding service need determinations and support toward accessing the full menu of needed and available services; welcoming and completing intake assessments with clients to better develop and document goals and goal plans, assisting clients in implementing goal plans through referral to services and monitoring goals and plans for modification and completion; and supporting direct service staff through consultation regarding customer needs and potential service/resource connections. Service Consultants may travel to the agency's various human service locations to foster strong peer relationships, engage with clients in their communities, and maintain an agile presence across our broad service territory.
Essential duties include, but are not limited to:
Develop and maintain relationships with Goodwill department personnel and the service consultation team as well as maintaining up-to-date knowledge on Goodwill programs and services along with community resources
Consult with agency human service team members to assist with service inquiries as well as providing updated knowledge regarding available services/resources and methods to access them.
Conduct ongoing electronic, phone, and face to face meetings with team members at their service delivery locations, as per schedule rotation, to support integrated service delivery efforts.
Communicate with other interdisciplinary team members regarding participant linkage to services to ensure service connection and best-fit.
Assess and identify new and returning clients' strengths, barriers, and needs by collecting in-depth information about a client's situation and functioning through completing an integrated intake
Develop and oversee the implementation of a comprehensive service plan to address those needs, including referral to internal services/resources as well as external providers.
Conduct initial and follow-up electronic, phone, and face to face meetings with customers at their service delivery locations, as per staff rotation, to ensure quality service delivery.
Assist individuals in filling out applications or questionnaires used for enrollment into Goodwill's programs or services.
Compile and coordinate records for new and prospective customers, including identifying and resolving inconsistencies in files and other obtained information.
Explore and provide information on program eligibility and possible voucher options based on eligibility, referring to the proper resource.
External hiring range: $18.25 - $18.98/hour
Travel required: Yes, local travel is required.
A valid Driver's License is required to be hired for this role.
Schedule: Monday - Friday. some evenings and weekends will be required. Schedule can vary depending on department needs.
Qualifications:
High school diploma or equivalent AND 4+ years of required experience, Associates degree AND 2+ years of required experience, OR Bachelors degree and 0-1 years of required experience
Required experience:
Experience working with at risk and/or vulnerable populations
Preferred experience:
Prior experience with administrative customer service responsibilities
Experience with providing consultation support to social service professionals
Knowledge of social service/non-profit industry
REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:
Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.
Bakery Customer Service - Full-Time
Service associate job in Jeannette, PA
We're looking for a full-time Bakery Customer Service Member who takes pride in making every guest's experience satisfying. The ideal candidate will have customer service experience in a fast-paced work environment and have a positive attitude. DUTIES & RESPONSIBILITIES
Some of your duties may include:
* Communicate with customers and co-workers on products and prices.
* Prices customer selections using scales, label machine, and calculators.
* Demonstrates salesmanship on a routine basis.
* Answers telephone to communicate with internal and external customers.
* Retrieves product from cooler to fill displays.
* Stocks and replenishes counters with product.
* Cleans and maintains work-station.
Schedule:
* You will typically work up to 5 days per week starting in the morning. You can expect to work additional days and/or hours during peak periods. This position requires weekend work. Our specialty Italian grocery store is from 8am to 6pm every day of the week. Some Team Members may start before the store opens.
You'll need to be able to:
* Stand, walk, push, pull, squat, bend, and reach
* Maintain a high level of organization with a strong attention to detail and be able to multitask in a fast-paced environment
Requirements:
* Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.
Relationship Banking Representative
Service associate job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.
Relationship Banking Representative
Business Unit: Mortgage Administration
Reports to: Varies Based on Assignment
Position Overview:
This position is primarily responsible for opening new relationship accounts, driving customer relationship expansion through referral facilitation , and coordination of all account related actions during and after the mortgage loan process. This incumbent will provide the highest level of customer service to our clients while ensuring strict adherence to procedures and regulatory compliance.
Primary Responsibilities:
Receives relationship referrals from MBR / MBC / MBS team, facilitates opening of deposit accounts in the system according to established policies and procedures, and educates client on online banking, mobile, and other digital banking features and benefits. Obtains required documentation from customers, and provides required data to servicing partners to facilitate ACH for mortgage payments.
Facilitates referrals for additional products and services, reviews customer financial needs, suggests appropriate products and services and assists in referral and handoff according to established policies and procedures.
Communicates with key internal partners to insure the customer experience and handoff at all stages flows smoothly and provides an optimal customer experience.
Complete and monitor all applicable reporting and tracking including set-up of client in CRM system for deposit and banking related campaigns.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related or banking operational position. Knowledge of various government regulations such as Regulation CC, DD, O, and Z and how these regulations relate to the job.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Service associate job in Pittsburgh, PA
Job DescriptionBenefits:
Life Insurance
Bonus based on performance
Paid time off
ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Grant Buckner - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.