Customer Service Delivery Advocate
Service associate job in Ellenton, FL
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $17-$19 hourly
Starting Pay: $17/hr
At 3 Months: $17.50/hr
At 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Accounts Advisor
Service associate job in Spring Hill, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Rep Need
Service associate job in Tampa, FL
Exciting Opportunity for Experienced Wine Sales Representatives in Florida! Are you a seasoned professional with a passion for French and Italian wines? Do you excel in sales and thrive on building strong client relationships? Join our team at Wine Collection as a Wine Sales Representative!
About Us:
Wine Collection is a leading importer of premium French and Italian wines in Florida.
Position: Wine Sales Representative
Location:Tampa
Responsibilities:
Develop relationships with clients like restaurants, hotels, and wine shops.
Promote and sell our portfolio of French and Italian wines.
Conduct tastings and presentations to drive sales and brand awareness.
Monitor market trends for growth opportunities.
Requirements:
5 years of wine sales experience is a must.
Must be over 21 and able to lift 40 lbs.
Passion for French and Italian wines.
Strong communication skills.
Valid driver's license and ability to travel in Florida.
Benefits:
Competitive salary with uncapped commission.
Bonus.
Comprehensive training and support.
Opportunities for career advancement.
Flexible schedule.
!
Cheers,
Wine Collection
Job category: Sales and Marketing
Customer Service Inbound
Service associate job in Largo, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Tittle:
Customer Support Representative
Location: Largo
, FL
Must have:
1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day)
2. Call center or retail customer service experience.
3. Excellent clear communication skills
4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017.
5. Must be able to start 8/22
Job Description:
Role and Responsibilities
Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week
Determine specific breakdown location, and secure appropriate dispatch service for the customer
Represent well established and internationally known brands
Work in a positive, production driven environment
Qualifications and Education Requirements
Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
Ability to read maps and utilize internet resources to determine customer's location
Active listening skills
1-2 years of experience in Customer Service (Call Center preferred)
High School Diploma or equivalent
Schedule Flexibility is a must
Desire to help others
Possess a positive attitude
Regular, predictable attendance is an essential function of this job
Preferred Software Skills (please include skill level for each)
Intermediate Microsoft Office/Windows Proficiency
Basic PC knowledge and ability
Additional Information
Please contact Roja Maturi at 727-378-1166
Intermodal Service Employee - Winter Haven, FL (Talent Pool)
Service associate job in Winter Haven, FL
Candidate offers are contingent on the successful completion of a drug screen (hair and urine collection), as well as a background verification.
Additionally, CSX does not accept Medical Marijuana Cards
.
Intermodal Service Employees (ISE) are responsible for safely performing activities and completing processes that place customer freight for movement on a train from the origin to the CSX Intermodal Terminal destination across our network. The ISEs will also be responsible for ensuring the availability of our customers freight for pick up after arriving at the destination terminal.
Please note: This is a pipeline requisition created with the intent to identify candidates for future roles at CSX.
Primary Activities and Responsibilities
The activities and responsibilities fall into four broad categories (Securement, Yard/Lift Operations, Clerical and other)
Securement tasks include: Ascending and descending rail cars. Inspection and securement of trailers, containers and intermodal flatcars. Assisting lift operators in the proper positioning of equipment. Lifting of interbox connectors (IBC) and related accessories. Operation of powered vehicles known as IBC carts. Working in a high-paced outdoor environment around moving equipment and vehicles
Yard and Lift operations include: Operating utility tractors (hostlers) to move equipment on the terminal and operating lift machines that place and remove equipment to and from railcars. Connecting, moving, and parking of chassis, trailers and containers on terminal property. Inspection of equipment for condition and operational readiness. Ascending and descending vehicle ladder/stairs. Connecting and disconnecting airlines (gladhands). Manually operating crank handle to raise and lower chassis landing gear legs. Operation of various lift equipment configurations to load and unload trailers and containers to/from railcars, stacks, ground or chassis. Prolonged sitting in equipment cabs. Use of joystick controls, radios, equipment displays and onboard computers. Lifting and lowering containers and trailers from elevated heights safely and efficiently
Clerical duties include: Utilize Microsoft Office systems. Utilize computer systems to obtain and/or input information regarding intermodal car and/or equipment. Knowledge of hazmat requirements and ability to respond to minor spills as necessary
Other duties require: Knowledge of FRA and AAR securement regulations and railway line clearance requirements. The ability to work positively and contribute to a team focused on customer service and accomplishing productivity targets. Ability to identify or analyze defective components and indicate the necessary corrective action. Inspection and application of end-of-train device and performance of airbrake tests Ability to clean, lubricate and maintain securement devices and other special intermodal equipment
Miscellaneous activities and responsibilities as assigned by manager
Pay Rates:
Pay as of July 1, 2025 is $29.33/Hourly - This is the new rate at 100%
(@ 90% until qualified (may take up to 8 months) - is $26.39/Hourly).
Training:
You are expected to attend one week of paid training at the Atlanta Training Center (ATC) in Atlanta, GA. New hires must maintain an 85% passing rate on quizzes and tests to remain in training. Failure to maintain the 85% average will result in new hires being released from the program and their offer will be rescinded. On-the-job training begins immediately following the successful completion of training at the ATC.
Minimum Qualifications:
18 years of age or older
Valid Driver's License
Preferred Qualifications:
One year experience working in a heavy industrial environment
One year experience operating heavy machinery
Three years of outdoor work experience
Physical Requirements:
Stoop/bend/kneel/crouch/crawl/balance/climb
Physical agility, including lifting, pushing, pulling, and walking
Walk long distances over uneven terrain
Driving a tractor/trailer combination in an industrial setting
Moderately heavy to heavy industrial work
Must meet color vision and hearing requirements as described in FRA Regulations
Demonstrate auditory and visual acuity/tracking/inspection
Job Requirements:
Wear protective equipment such as hard hat, hearing protection, or safety-toe boots
Work hours may include a nonstandard workweek, overtime, and various shift work
Complete annual training and pass safety rules examinations
This position is governed by a collective bargaining agreement and membership is req.
Must pass all required assessments
Must pass a background screening
Must pass a post-offer medical examination, including a drug test
May be in a gated booth adjacent to the entry lanes
If hired, this position may require, if requested, the provision of sensitive information, including but not limited to, address, social security number, place of birth and date of birth to the Customs Border Patrol Port Director per 19USC 19.46 or other governmental agency as required from time-to-time.
Auto-ApplyCustomer Services Associate
Service associate job in Tampa, FL
Part-time, Temporary Description
About Us:
If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
What we offer:
Salary: $17.00/hr
Hours: Thursday through Saturday, 8:15a to 5:00p
Start Date: Monday, 11/3/25
End Date: Saturday, 12/20/25
Job Functions:
Our Customer Services Associate (CSA) will participate in supporting the Tampa Bay community through running and supervising the Tampa Tent Donor Lane. Our Tent will be located again this year on North Rome Ave. The CSA will work in the tent assisting with donations being dropped off, interacting with donors, supervising volunteers assigned to Donor Lane, and periodically reporting donation counts. The CSA will work as a member of a large, fun team. The CSA will work directly with the public, Metropolitan Ministries employees, and volunteers. The Customer Service Associate will help provide vital support to Metropolitan Ministries and those we serve. Come join us and witness first-hand how this amazing community rallies to support those in need during the holiday season. Your participation in this holiday season tradition will help provide a happy holiday for so many!
Essential Responsibilities:
1) Responsible for greeting and thanking each donor who drives through the Tampa Tent Donor Lane (DL).
2) CSA will assist with collecting donations which will be tallied by weight and/or count.
3) CSA will collect donor bio information digitally, record donation amounts, and digitally send donor an emailed receipt.
4) CSA will train and oversee volunteers assigned to Tampa's DL who will perform these same tasks.
5) CSA will assure protein counts are recorded in appropriate tracking software.
6) During distribution days, CSA will be available to guide and assist Holiday Volunteer Leaders (HVL).
7) Support the tent team in other tasks as assigned.
Requirements
Education and Experience:
High School Diploma or GED completed.
Skills Requirements:
Must be able to work within a multi-disciplinary team framework; must be able to communicate effectively in English; must be dependable; demonstrates maturity and sensitivity to issues of faith, culture, and other sources of diversity; ability to plan and organize work and attend to detail; ability to handle job-related matters in a professional and diplomatic manner. Customer service-oriented, positive, and helpful attitude.
Physical Requirements:
Hearing and speaking ability which allows for effective oral communication of information; physical, emotional and spiritual stamina to handle job-related issues and stress. Must be able to lift 40 lbs and work in an area where temperature is not regulated; must be able to tolerate times when it is too warm and times when it is chilly.
Other:
Demonstrates a passion for the mission and vision of Metropolitan Ministries. Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at
****************************
Salary Description $17.00/hr
Easy ApplyCustomer Support Representative
Service associate job in Tampa, FL
About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from administrative assistance to product concerns. You are excellent at communicating with people of all levels and backgrounds, can empathize with even the most unhappy customer, and enjoy the relentless pursuit of knowledge. We currently offer support via email-to-case, phone, and chat. So, you must be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you to learn best practices in customer service, case management, product expertise, and industry knowledge with a growing global company. Validity's strong commitment to customer success will provide you with a unique opportunity to become an integral part of Validity's continued growth.
Position Duties and Responsibilities
* Triage Support inquiries and respond to incoming requests from customers, prospects, and colleagues through our support channels.
* Educate requesters about best practices and product questions by recommending Help Center content and/or providing status updates.
* Verify and/or modify user accounts, profiles, permissions, passwords, and contacts for customers upon request.
* Become an expert on how Validity products work to help requesters understand the features and benefits pertaining to their specific needs.
* Reproduce customer issues in a development environment to resolve basic troubleshooting issues.
* Complete preliminary troubleshooting steps in reviewing customer nuances to determine cause of results in the products.
* Understand what the requester needs and why they are asking, in order to troubleshoot before escalating to responsible internal parties.
* Analyze customer issues using proprietary tools, publicly accessible tools, and data provided by the customer to determine root cause.
* Consistently maintain excellent customer satisfaction ratings.
* Provide prompt and accurate feedback to requesters.
* Ensure the support SLA is met on all assigned Support cases.
* Prioritize and manage several open issues at one time.
* Create and/or maintain internal training documentation.
* Participate in holiday on-call rotation as required.
Required Experience, Skills, and Education
* Self-starting, intellectually curious, and creative individual comfortable operating in ambiguity.
* 2 years experience in a technical role.
* Experienced in providing SaaS support.
* Ability to work independently with little supervision and to seek assistance proactively to meet role-specific KPIs.
* Proven ability to work in a fast-paced, iterative department with rapidly changing conditions.
* Write and speak to customers in a clear, concise manner appropriate for the audience.
* Ability to learn quickly, both about businesses and technologies.
Preferred Experience, Skills, and Education
* One year of experience in answering support cases (i.e., Salesforce or Zendesk).
* Experience working in a customer service environment and/or email deliverability.
* Salesforce administration experience.
* Hands-on experience with Validity products.
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
_____________________________________________________________________________
Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
_____________________________________________________________________________
Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Head Start Services Specialist
Service associate job in Tampa, FL
Performs duties assisting with the coordination of services to pre-kindergarten children and conducts community outreach programs.
Ideal Candidate
The ideal candidate for the Head Start/Early Head Start Services Specialist (IT) position will have a Bachelor's Degree in Computer Science, Information Systems (IS), Cybersecurity, Computer or Software Engineering, or other related Information Technology (IT) Degree. Additionally, the ideal candidate will have at least one year of experience troubleshooting basic computer issues. Must be able to handle a high volume of work, prioritizing tasks when handling multiple assignments. Head Start knowledge and/or experience a plus.
Salary
Minimum: $42,057.60- $54,674.88/per year
Core Competencies
Customer Commitment
- Proactively seeks to understand the needs of the customers and provide the highest standards of service.
Dedication to Professionalism and Integrity
- Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
Organizational Excellence
- Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
Success through Teamwork
- Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
Establishes and conducts outreach and recruitment programs to ensure enrollment of eligible children.
Conducts Individual Education Plan meetings to determine services needed to meet the special needs of each child.
Monitors the Individual Education Plan to assure that identified services are provided.
Refers children with disabilities for placement in kindergarten and provides parent/child transition services such as parent involvement, familiarity with school requirements and onsite visits.
Organizes and maintains both manual and computerized health record keeping systems in accordance with federal standards regarding control and confidentiality.
Compiles data on enrolled children using classroom observations and interviews with parents and teachers.
Writes narratives and reports.
Acts as liaison between staff, parents, and participating agencies in planning and conducting nutrition service programs designed to assist in meeting the needs of children.
Encourages parent participation as paid employees, volunteers or observers in Head Start activities such as program planning and classroom activities.
Refers families of Head Start children to community-based family support programs.
Assists with coordination of the Head Start Transportation System.
Assists with development and implementation of strategies for achieving educational objectives.
Evaluates educational services at Head Start Centers to ensure compliance with federal, state and local regulations.
Develops and conducts staff/parent training/education in the areas of health, child behavioral/development, and referral resources.
Assist in inspecting Head Start Centers to ensure compliance with fire, health and safety requirements.
Performs other related duties as required.
Job Specifications
Knowledge of the laws and regulations governing education and health service for children with disabilities.
Knowledge of developmental/child psychology.
Knowledge of social services and community resources available for pre-kindergarten children and their families.
Knowledge of human behavior and social problems.
Skill in the application of interviewing techniques.
Ability to work effectively with disabled children as well as others.
Ability to collect, organize and evaluate data and to develop logical conclusions.
Ability to communicate effectively, both orally and in writing.
Ability to develop and implement social service and basic education training programs.
Physical Requirements
This job is performed in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Work Category
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Minimum Qualifications Required
Graduation from an accredited four-year degree granting college or university with a major in a Social or Behavioral Science or Education; OR
An equivalent combination of education (not less than a High School Diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted below.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Auto-ApplyService Specialist - No Nights, Weekends, or Holidays!
Service associate job in Saint Petersburg, FL
…
Are you looking to continue your career path in hospitality and also have your nights, weekends, and holidays free? We've got the best of both worlds! The Power Design Surge Café is seeking a Café Service Specialist / Barista to join our growing team.
While working at the on-campus café at our corporate headquarters in sunny St. Pete, you will play a pivotal role in helping keep our culture fueled by building relationships with our PDI guests and serving items to keep their body and mind balanced. We are seeking candidates who can work in an evolving environment and deliver our "PlusONE" raving-fan customer service experience to the PDI Family. Apply today!
position details/responsibilities …
Be a front-facing ambassador of the Surge café and PDI culture.
Make and serve coffee/espresso drinks, smoothies and beverages in a timely manner.
Deliver and set up catered events for campus functions.
Partner with marketing on new and exciting café specials.
Replenish condiments, beverages and supplies as needed.
Assist with food and beverage services, assisting café team where needed.
Perform closing tasks and daily cleaning duties to preserve the café environment as safe, clean, and inviting.
here's what we're looking for …
At least 2-5 years of experience working in a field within the hospitality and service industry.
Excellent customer service skills, including patience and a friendly demeanor.
Engaging and outgoing personality to build relationships and ensure customer satisfaction.
Ability to multi-task, prioritize, and problem-solve while ensuring a “customer first” mentality.
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
Auto-ApplyConsumer Services Representative I
Service associate job in Tampa, FL
Join us in our mission to transform healthcare! nirvana Health (under RxAdvance Corp.) is committed to bringing the art of the possible to the payer and PBM industries. We invest in our employees at every stage of life. Success radiates across all levels of our organization, driven by competitive benefits and a strong focus on employee wellness, we aim to support all aspects of employee growth.
Characterized by curiosity, innovation, and an entrepreneurial mindset, nirvana Health is the first to offer medical and pharmacy benefit management solutions that run on the same platform, made possible by our creation, Aria - the first robotic process automation cloud platform designed for healthcare.
Under the leadership of our Chairman John Sculley, former Apple CEO, and our President & CEO Ravi Ika, nirvana Health endeavors to sizably reduce the $1 trillion in waste in healthcare administrative and medical costs. We are seeking self-determined players to join our team - folks who embrace the grind and hustle of a growing company, are collaborative and innovative, are life-long learners and growers, and have an entrepreneurial and positive mindset.
Job Summary:
The Consumer Services Representative I is responsible for answering member, pharmacy, and provider inquiries via phone and written communication. They use problem solving skills and collaboration to resolve the non-clinical questions and/or concerns presented to RxAdvance. The Consumer Services Representative I works in a high-volume call center environment.
Job Responsibilities (but not limited to):
* Triage phone calls and written inquiries from members, pharmacy personnel, and providers.
* Maintain accurate and complete documentation of all inquiries for continuous improvement.
* Effectively communicate issues and resolutions to members, pharmacy personnel, providers, and appropriate internal staff.
* Follow all internal policies and procedures to ensure consistency, accuracy, and operational effectiveness.
* Use judgment and problem-solving skills to resolve members, pharmacy personnel, and providers concerns.
* Attend and complete required trainings as needed.
* Monitor ticketing system and respond to inquiries internal and external to RxAdvance.
* Assist in supplying suggestions and input into training manuals and training documentation.
* Monitor System Dashboard for accuracy and to verify documentation process is followed.
* Assist in peer level training and call observation of new hires.
* Take direction from Consumer Services Leads, Supervisors, Managers, and the VP of Consumer Services.
* Keep up to date with industry trends and regulatory changes in the Health Care industry
Qualifications:
Education and/or Training:
* High School Diploma or Equivalent required.
* Associate's or Bachelor's Degree is preferred.
Professional Experience:
* 1-3 years of Customer Service experience required.
* 1-3 years of Call Center or healthcare experience preferred.
Technical Skills:
* Basic level PC skills Required (for example: start up and shut down computer, use mouse to point and click, start, and close programs, switch between programs, save files, print documents and/or access information on-line).
* Basic Search Engines Skills Required, to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
* Intermediate level keyboarding skills Required (at least 25 WPM, touch typing, formatting documents).
* Communicate effectively in writing and verbally.
* Basic or higher understanding of Microsoft Office preferred.
Additional Considerations:
* Applicants must be able to pass a background investigation as all offers are pending a successful completion of background check per the company policy.
Full Time Service Support Consultant
Service associate job in Saint Petersburg, FL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Are you passionate about creating exceptional customer experiences? Do you thrive in fast-paced environments where problem-solving and communication are key? We're searching for an energetic and dedicated Service Support Consultant to join our dynamic team. If you're driven, enthusiastic, and ready to make an impact, we want YOU!
Why You'll Love Working with Us
Competitive Pay - Earn $45,000 - $60,000 annually, based on experience and performance, with merit-based rewards.
Performance Bonuses - Get rewarded for your hard work and results.
Growth Opportunities - Advance your career in a growing company with a proven track record.
Flexible Schedule - Enjoy work-life balance with a Monday-Friday schedule and occasional Saturdays (9:00 AM - 3:00 PM).
Fun Work Culture - Join a supportive team that celebrates successes with company parties and camaraderie.
Comprehensive Benefits - Employee discounts, profit sharing, and training & development programs.
What You'll Do
Be the friendly first point of contact for customers, providing information, answering inquiries, and ensuring exceptional service.
Assist with scheduling, managing orders, and resolving issues quickly and efficiently.
Handle challenges with a positive, problem-solving mindset, ensuring 100% customer satisfaction.
Educate customers about our services, fostering long-term relationships and trust.
Collaborate with a team committed to achieving company goals and maintaining our reputation for excellence.
What We're Looking For
Excellent Communication Skills: You're confident, clear, and professional when interacting with others.
People-Centered Attitude: You enjoy connecting with others and making their day better.
Problem-Solving Ability: You approach challenges with creativity and optimism.
Team Player: You thrive in a collaborative environment and enjoy working toward shared goals.
Ambition to Grow: You're eager to learn and develop professionally in a supportive environment.
Who We Are
Here at
Clearwater Solutions,
we partner with leading automotive industry giants to help them expand and grow. Over the past year, our Community Engagement Team has been instrumental in increasing our clients' consumer base, driving revenue, and delivering exceptional customer experiences. Our team's dedication and innovation are the foundation of our success-and we're excited to bring on new talent to continue our mission.
Ready to Join Our Winning Team?
If you're ready to take the next step in your career, we'd love to meet you! Apply today to be part of a company where your contributions are valued, and your potential is limitless. Compensation: $45,000.00 - $60,000.00 per year
Auto-ApplySarasota - Reservationist
Service associate job in Sarasota, FL
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips.
This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL.
A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well.
Pay Rate: $19.00
Why make the move to MTM Transit?
* Affordable benefits including Medical, Dental and Vision
* Paid Training & Overtime
* Paid Holidays & Paid Time Off (PTO)
* Maternity/Paternity Leave
* Safety Bonus
* 401(k) matching up to 5%
* Tuition Reimbursement
* Internal career growth opportunities
What you'll need:
Experience, Education & Certifications:
* High school diploma or G.E.D. equivalent
* Ability to type 30 wpm or greater
* Previous data entry, 10-key experience, preferred
* Must possess a valid drivers license
Skills:
* Exemplary verbal and written communication
* Excellent organizational and multi-tasking skills
* Ability to make solid judgment decisions
* Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
What You'll Do:
* Answer incoming ACD calls for customers - passengers, vendors, and clients
* Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor
* Utilize correct coding and documentation procedures
* Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution
* Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures
* Provide courteous and prompt response to all transportation requests and adopt proper use of terminology
* Demonstrate sincere personal commitment to promptness, reliability and quality work
* Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture.
#MTMTRANSIT
Auto-ApplyCommercial Services Specialist II (Manheim)
Service associate job in Tampa, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description:
This position will be responsible for the Closed Sale for Ford Motor Credit.
This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Commercial Services Specialist ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by Ford Motor Credit.
What You'll Do:
* Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
* Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
* Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
* Mail out sale packages the day after sale.
* Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report.
* Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed.
* Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded.
* Seek floor price information from account representative and enter it into computer system.
* Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary.
* In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
* Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur.
* Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed.
* Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records.
* Communicate with Online Operations department in order to prepare assigned vehicles for online programs.
* Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years' experience in a related field.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Prior clerical or administrative experience required.
* Proficient in Microsoft Excel required.
* Commitment to providing excellent customer service required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Communications and Organizational skills required.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyReservations Agent
Service associate job in Saint Pete Beach, FL
Property Description
The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are ample opportunities for career growth and advancement. Our resort offers stunning oceanfront views, upscale amenities, and a prestigious reputation, creating a truly exceptional work environment. As a member of The Don CeSar team, you'll have the chance to provide unparalleled service to our esteemed guests, work in a supportive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable memories for our guests and become a valued member of our team at The Don CeSar!
Overview
We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!
Qualifications
High school diploma or equivalent
Previous experience in hospitality or customer service preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Excellent organizational skills and attention to detail
Basic computer skills and experience with reservation software
Ability to work flexible hours, including weekends and holidays
Positive attitude and willingness to learn and grow in the role
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Auto-ApplySubaru Service Writer
Service associate job in Lakeland, FL
Job Details SBC Lakeland - Lakeland, FL AutomotiveDescription
Subaru Buick Cadillac Lakeland
is looking for a customer-focused, experienced Service Advisor to join our team!
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to Subaru's published maintenance schedule and requirements.
Qualifications
Qualifications and Responsibilities
• Greet customers in a timely, friendly manner and obtain pertinent vehicle information
• Actively promote and build rapport with the customer
• Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
• Generate and provide customer with a complete and accurate estimate of repair
• Establish and communicate completion time of repair with customer and technician
• Answer incoming service calls
• Maintain service appointments
• Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable OLP
• Strictly follow Subaru's warranty guidelines and procedures
• Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction at or above specified goal(s) in service for district, regional and national scores
• Comply with all federal, state, and local laws, and company policy, regarding the safeguarding all customer, company, and manufacturer information, as well as customers vehicle and property
• Must be able to manage in a fast-paced work environment with limited supervision
• Must have great customer service, phone, and computer skills
• Previous automotive Service Advisor experience heavily preferred (CDK)
• Must have a valid driver's license and clean driving record
• Must be able to pass pre-employment screening (background & drug test)
WHAT WE HAVE TO OFFER
Paid training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Comprehensive benefits program, including health care options (medical, dental and vision) and 401(k) retirement plan with an up to 4% company match.
Company provided basic life insurance to all full-time eligible employees up to 1x salary at no cost to you.
Up to 4 weeks of paid vacation.
Family owned, values-driven culture built on integrity, professionalism, excellence, and teamwork.
EOE/DFWP
Reservations Agent
Service associate job in Brooksville, FL
Job Description
Cabot
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
Cabot Citrus Farms
Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future.
Position Overview
As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service.
Key Responsibilities
Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities.
Manage itinerary planning, including coordinating all aspects of the guest journey.
Field general inquiries and direct calls to the appropriate department.
Organizing and cataloging CRM data, including guest information and relevant questions and preferences.
Possess proficiency with all systems and software.
Proficiency with all systems and processes to be able to train the Reservations team members.
Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader.
Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests.
Communicate effectively both verbally and in writing with internal and external guests, as well as other departments.
Comfort with upselling and promoting a variety of premium products.
Address and resolve guest service issues in a positive manner.
Block special request reservations VIP reservations and/or room assignments.
Maintain and organize both hotel and guest information, whether on a computer or regular file system.
Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office.
Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends.
Qualifications
Bachelor's degree or equivalent working experience required.
Strong ability to multitask and complete multiple assignments simultaneously.
At least 1 year of Reservations Agent experience or other Hospitality related experience is required.
Familiarity with PBX operations and internal guest communication systems a plus.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Requires excellent communication skills, both verbal and written.
Takes a proactive approach towards decision-making and resolving challenges.
Takes initiative and makes suggestions to solve problems.
Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests.
Experience in a golf property preferred.
Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy.
Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet.
Comprehension of the reservation sales process.
Analytical approach to problem solving.
Dynamic, enthusiastic, and innovative leader who thrives under pressure.
Skilled in service recovery, consistent guest follow and follow through.
Ability to maintain confidentiality and discretion, especially with high-profile individuals.
Working Conditions
Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties.
Ability to work long hours sitting or standing at a desk in an office setting.
Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls.
Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs.
Benefits
We offer a comprehensive benefits package, including:
Health, Dental, and Vision Insurance
401(k)
10 Paid Vacation Days
5 Paid Sick Days
14 Company Holidays
Maternity and Paternity Leave
Complimentary Staff Lunch
Early Earned Wage Access
Golf Privileges
Employee Discount Program
And much more!
Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!
If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!
Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.
Care Center Representative
Service associate job in Oldsmar, FL
Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most -at home.
Days: Sunday, Monday, Tuesday, Friday Hours: 8:00 AM - 6:30 PM ET (Training Week #1 8:00 AM - 5:00 PM M-F ET)
Pinnacle Home Care, Florida's largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for Care Center Representatives to join our award-winning team.
Key Responsibilities
Serve as the first point of contact for patients, caregivers, and healthcare professionals seeking information, assistance, or services.
Demonstrate interpersonal communication skills, empathy, and a customer-centric approach to provide outstanding support and ensure a positive experience for callers.
Provide crucial support in coordinating appointments, addressing inquiries, and facilitating communication between patients and the healthcare team.
Answer incoming calls promptly and professionally.
Provide information on home health services, scheduling, and general inquiries.
Follow established call center protocols and quality standards.
Escalate complex issues to appropriate personnel for resolution.
Document calls within medical records.
Code calls depending on the request and resolution provided.
Qualifications
Must have a high school diploma or equivalent. Additional education or training is a plus.
Proven experience in a call center or customer service role, preferably in healthcare.
Proficiency in using call center software and computer applications.
Excellent written and oral communication skills.
Ability to multitask, prioritize, and work in a fast-paced environment.
Why Choose Pinnacle?
Growth & Stability: Over two decades as Florida's largest home health agency.
Competitive Benefits & Perks: Including Daily Pay (work today, get paid tomorrow!) and an employee referral program where you can earn rewards.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!
STATE VETERANS' SERVICE OFFICER - 50000853
Service associate job in Bay Pines, FL
Working Title: STATE VETERANS' SERVICE OFFICER - 50000853 Pay Plan: Career Service 50000853 Salary: $45,479.98 Total Compensation Estimator Tool Requisition #866165
STATE VETERANS' SERVICE OFFICER
FLORIDA DEPARTMENT OF VETERANS' AFFAIRS
VA Regional Office - Bureau of Claims Services
Bay Pines, Pinellas County
Starting Annual Salary: $45,479.98
Paid Bi-weekly
Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester). Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.
MINIMUM QUALIFICATIONS:
Must have served as a member of the Armed Forces of the United States; and must have been separated from such service under honorable conditions.
A DD-214, Member Copy #4, and supplemental documentation to support your category claimed MUST accompany your application.
In addition, the following is required:
* An Associate's degree from an accredited college or university; an E-5 or above rank may substitute for the required education. Direct experience may substitute for the degree requirement on a year for year basis.
* Five (5) years of experience in counseling, interviewing, public or business administration or handling veterans' affairs.
* Excellent verbal and written communication skills.
* Excellent interpersonal skills.
* Successful completion of the due diligence process to include, but not limited to, a Level II background check and drug test.
PREFERRED QUALIFICATIONS:
Applicants with the following experience will be shown preference:
* Service Officer experience in counseling, interviewing, or handling veterans' affairs.
* Proficiency in Microsoft Office Suite: Word, Excel, and Outlook.
* Proficiency in web-based applications and conducting work-related internet research.
POSITION DESCRIPTION:
This position is assigned to the VA Regional Office in Bay Pines, Pinellas County and is responsible for the following duties:
Review and interpret Veterans' Administration (VA) laws, rules and regulations affecting veterans' entitlements in applying for state and federal veterans' benefits.
Meet, interview, counsel and obtain information in order to prepare and submit claims.
Conduct personal hearing with VA Representatives, Decision Review Officer (DRO), and Board Veteran Appeals (BVA). Preparation of hearing, notification to claimant and complete hearing preparation on a Hearing Worksheet.
Complete forms and documents utilizing the Department's Vetraspec system. This includes entering all clients' information into the computer database.
Protect all private medical information and claims information in accordance with appropriate regulation and statutes. Maintains contact with veterans' administration personnel at the regional office on matters related to requests and/or claims.
Respond to telephonic, written, or inquiries from post and county service officers, veterans, and officials from other states relative to problems with the administration of veterans' benefits with the local agency jurisdiction.
Represent the Florida Department of Veterans' Affairs by providing briefings and information on state and federal veterans' benefits at local events, military bases, medical center meetings, community fairs, homeless stand-downs and other events, as determined by supervisor and the department.
Deploy and provide assistance during State emergencies such as providing assistance at disaster recovery centers (DRC) throughout the state after natural disasters.
Offer all veterans the opportunity to apply for voter registration.
Other duties as assigned by supervisor and Bureau Chief in support of the FDVA's goals, objectives and mission.
This position is in the Career Service system.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Patient Financial Services Specialist
Service associate job in Tampa, FL
At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change , and we are proud to be recognized as a leader in empathy-driven care.
Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community.
Position Summary
We are seeking a Patient Financial Services Specialist to join our team. This remote role is responsible for providing exceptional support to patients and healthcare providers using the EPIC system. The specialist will handle inquiries, resolve issues, and ensure a positive patient experience while managing Work Queues (WQs) and collaborating with multiple departments to maintain high standards of service.
Essential Responsibilities
Respond to patient and provider inquiries via phone, email, and live chat with timely, accurate information
Monitor and manage Work Queues (WQs) to ensure timely resolution of tasks and issues
Maintain detailed documentation of customer interactions, issues, and resolutions in patient accounts
Provide training and support to users on effective use of the EPIC system
Collaborate with the Revenue Cycle Management (RCM) team and Operations to ensure seamless service delivery
Generate and analyze reports on customer service activities, identifying trends and opportunities for improvement
Communicate regularly with leadership regarding trends, issues, and system optimization opportunities
Qualifications
High School Diploma or equivalent required; EPIC certification preferred
Minimum of 2 years of healthcare customer service experience
Skills & Abilities
Excellent communication and interpersonal skills
Strong problem-solving and troubleshooting abilities
Proficiency in using the EPIC system
Ability to manage multiple tasks and prioritize effectively
Strong attention to detail and accuracy
Ability to interpret insurance correspondence and remittance, and communicate clearly with responsible parties
Ability to work independently and collaboratively as part of a team
Benefits & Rewards
TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees):
Medical, Dental, and Vision Insurance
Life and Disability Insurance
Generous PTO and 7 paid company holidays
401(k) program with employer contribution after one year
Employee discount program for tickets, movies, travel, and other entertainment options
Why Join TFHC?
At TFHC, you'll be part of a team that values innovation, compassion, and excellence . We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay.
Join Us
If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional patient financial services at Tampa Family Health Centers.
Auto-ApplyCustomer Accounts Advisor
Service associate job in Haines City, FL
The salary range for this role is $14.00to $14.50 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.