Service Associate jobs in Round Rock, TX

The HT Group has a security client in the in North Austin, TX looking for a Customer Service Representative who is proactive, detail-oriented, and customer-focused to provide exceptional support throughout the ordering process. This individual will build and maintain strong relationships with both internal teams and external customers while resolving issues and ensuring a seamless customer experience from inquiry to order fulfillment. Contract-to-hire $25/hr Hybrid- 2 Days In Office/3 Remote Responsibilities: Build and maintain excellent relationships with assigned customer accounts and internal teams Respond to customer inquiries via phone and email, using Salesforce case management Ensure accurate customer data in Salesforce CRM and Oracle eBS systems Maintain communication with customers regarding order status or changes Support service contract management including renewals, add-ons, and terminations Collaborate with Inside Sales and Order Management to ensure seamless processing Log all customer communications and updates in CRM Support onboarding/order processing and escalate issues when needed Requirements: 3+ years of customer service experience, ideally in a fast-paced or high-tech environment Strong communication skills (written and verbal) Detail-oriented with the ability to manage multiple tasks and priorities effectively Proficient in MS Office; experience with Oracle and Salesforce preferred Self-motivated, team-oriented, and committed to delivering exceptional customer satisfaction All qualified applicants may apply below or send an email to tatum.teer@the HTgroup.com.

Georgetown, TX (Onsite) Temp to Hire Opportunity Position Overview: As a Customer Service Representative, you will be the first point of contact for customers, handling inbound phone calls and addressing their service needs. Your primary objective is to process customer orders and provide status updates. Key Responsibilities: Maintain a positive, empathetic, and professional attitude toward customers at all times. Respond promptly to customer inquiries. Communicate with customers through various channels (phone, email). Acknowledge and resolve customer complaints. Have in-depth knowledge of our products and customer service processes to answer questions effectively. Process sales orders, work orders, RMAs, forms, applications, and requests. Keep detailed records of customer interactions, transactions, comments, and complaints. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Communicate open order report status to the sales team. Ensure customer satisfaction and provide professional customer support. Qualifications & Skills: Required Knowledge, Skills, and Abilities: Minimum of two years of experience in customer service or a related field, with a proven track record of high-level customer satisfaction. Ability to work independently. Proficiency in Microsoft Office, particularly MS Excel and MS Outlook. Ability to perform well in time-sensitive situations where customer satisfaction is the ultimate goal. Excellent phone etiquette. Strong verbal and written communication skills, with the ability to craft professional emails and client-related documents. Team-oriented with effective interpersonal skills for successful interactions with individuals of various leadership styles, personalities, and career levels. Action-oriented with strong critical thinking skills.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Are you passionate about creating exceptional customer relations and eager to kickstart your career in sales? We're looking for an Entry Level Customer Relations Associate to join our team and provide outreach services for our valued clients. In this entry-level role, you will play a vital part in ensuring customer satisfaction, managing sales inquiries, and collaborating with various departments to deliver outstanding service and meet sales goals. Key Responsibilities: Coordinate customer transactions, including order processing and sales inquiries. Generate customer orders, estimates, and service recommendations. Verify product details, quantities, and pricing on all orders to ensure accuracy. Provide daily customer support to address inquiries and assist with their needs. Follow up on customer inquiries and requests promptly. Maintain and update customer records and files for efficient tracking and communication. Resolve customer complaints professionally and effectively. Collaborate with the management team to develop corrective actions aligned with company goals.

Our shop is growing, and we are looking to hire a service writer with excellent sales and customer service skills to join our team! We offer competitive pay, training and growth opportunities and a positive work environment.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law. Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.

We are a full-service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years. Job Description · Deliver parts to the production line and prepare shipments for offsite locations. · Stock & organize the inventory. Additional InformationAll your information will be kept confidential according to EEO guidelines.

Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests. Customer follow ups, taking payments, dispatching technicians and keeping up with them daily. Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries. Inventory control. Vehicle maintenance management Skills and Qualifications: * Strong listening, communicating, and customer service skills. * Ability to multi-task and provide effective solutions. * Works well with others and helps foster a supportive work environment. * Knowledge of our company's market, industry, and products. * Comfortable problem solving while also creating an enjoyable experience for our customers. * Able to document customer service calls efficiently and with detail. * Knows how to ease conflict and provide the appropriate resolutions. * Completes tasks on time and can prioritize work load. Requirements: * College degree is preferred. * Four to five years of customer service experience is required. * Proficient with Microsoft Office software and phone systems. * Dispatching experience is preferred, but not required. * Clean driving record and able to clear back ground check. * Must be able to lift 100+ lbs. * Salary depends on experience.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $36,300.00 - $60,000.00 **Target Openings** 1 **What Is the Opportunity?** Our Customer Care Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Advisors handle a large volume of inbound calls from our customers, agents, and third parties. Within established timeframes, the Advisor assists customers, agents, and third parties with policy inquiries and changes, billing questions and technical support. Advisors respond to agent requests for quotes or changes to policies or product lines, as well as customer support on policy options such as additional deductible, basic coverages and discounts. This role handles a high volume of inbound calls. The Advisor will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Advisors are expected to exercise good judgment, flexibility and friendliness in their interactions. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This job works under direct supervision and does not manage others. **What Will You Do?** + Learns how to answer questions regarding policies, coverages and premiums; assumes ownership for thorough follow up on all contacts. + Learns how to deliver first call resolution to make it easy for the customer. + Learns how to respond to customer/agent requests for quotes or changes to existing policies. + Learns how to review cancellations and reinstatements and makes appropriate decisions to resolve with guidance. + Learn how to ensure current and complete documentation of all account notes. + Upon completion of training, this role will: + Assist customers with simple intent calls. + Accurately enter and update policy information into the various processing systems and handle phone inquiries. + Develop and foster Agent/Company Relationships. + Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment. + Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Resident Property and Casualty or Personal Lines Insurance License preferred. + A Bachelor's degree from an accredited four-year college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up and take ownership. + Flexibility and ability to work under pressure. + Excellent communication, organization, and interpersonal skills. + Willingness and ability to learn new functions within the Customer Solutions Center. **What is a Must Have?** + High school diploma or GED required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

About Us At Property Soar, we are committed to providing high-quality real estate and property management services that help our clients navigate the market with confidence. With a team of dedicated professionals and a forward-thinking approach, we streamline property operations while ensuring our clients receive accurate, timely, and reliable information. Join a growing team where your attention to detail and organizational skills truly make a difference. Job Description We are currently seeking a dedicated and professional Customer Service Officer to join our team in Austin, TX. This role involves managing client inquiries, supporting internal teams, and ensuring a smooth, responsive communication process with tenants, property owners, and partners. The ideal candidate will have strong interpersonal skills, excellent organizational abilities, and a proactive mindset. Responsibilities Respond to customer inquiries via phone, email, and in person Resolve issues efficiently and professionally Maintain accurate records of client interactions and transactions Provide administrative support to the property management team Follow up with clients to ensure satisfaction and service improvement Coordinate with vendors and contractors to fulfill service requests Assist in the onboarding of new clients and tenants Qualifications Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred) Proven experience in customer service, preferably in the real estate or property sector Strong communication and problem-solving skills Detail-oriented and well-organized Proficient in Microsoft Office and general CRM platforms Ability to handle confidential information with integrity Bilingual skills are a plus Additional Information Benefits Competitive salary ($55,000 - $60,000 per year) Opportunities for professional growth and advancement Supportive and collaborative work environment Health, dental, and vision insurance options Paid time off and holidays On-the-job training and skill development

Service Advisor - TOP PAY We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Health Insurance Dental Insurance Life Insurance Paid Vacation Paid Sick Leave Paid Holidays Employee discount on vehicles Our Company Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!

Job Title Registrar Services Specialist I Agency Texas A&M International University Department University Registrar Proposed Minimum Salary $17.54 hourly Job Type Staff Job Description Provides administrative and operational support to include updating student records, implementing customer service initiatives, conducting training sessions, entering grade changes, and updating degree programs. Essential Duties and Responsibilities * Reviews documents and forms for completeness and tracks files for follow up and distributes for review. * Research and resolve complex issues and respond to inquiries. Inputs data and updates electronic databases. * Assists with the administration of financial processes. Advises, investigates, problem-solves and resolve questions and issues about student accounts. * May coordinate and perform training. * Performs other duties as assigned. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Supports the operations of records management while complying with federal, state, and university management retention policies. * Supports the operations of records management by providing full cycle records management services for the University's inactive records including timely disposal services for confidential and sensitive records while complying with state, federal, and university management retention policies. * Receives and evaluates transcripts and credit by examination results of existing students; enters transfer work into student records transfer credit system while maintaining general transfer equivalencies; responds to inquiries from other campus officials, students, and other institutions concerning transfer credit. * Provides advising and examines academic records of students to determine progress towards degree and eligibility for graduation. * Disseminates information to students to include program admission criteria, course registration options, degree completion, and when needed, refers students to appropriate university offices for assistance. * Teaches students regarding program monitoring and planning based on catalog requirements. * Assists with graduation activities and final check-outs. * Assists with the general functions and activities of the Office of the University Registrar. * Participates in professional development opportunities to enhance advising knowledge and record management skills. Minimum Requirements * Education - Bachelor's degree from an accredited institution of higher education. * Experience - One year of experience in student services, retention, advising or other related area. Knowledge and Abilities Knowledge of: * Word processing, spreadsheet, and database programs. * General office practices and procedures. Ability to * Communicate effectively, orally and in writing. * Interact effectively and professionally with the general public and the students served. * Plan, organize, and perform tasks accurately and independently. * Strong time-management skills. * Maintain confidentiality and abide by federal, state, system, and institutional rules and regulations. Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position generally does not supervise employees. Other Requirements * Position requires a flexible schedule to work evening and/or weekends. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $17.54/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 professional references and their full contact information * Official transcripts Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. "See resume" is not an acceptable entry in the job application All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Child Nutrition Services - Employee JobID: 3755 Food Service/Food Service Worker Date Available: 08/06/2025 Additional Information: Show/Hide Starting Salary: $16.25 + approved work experience The State Board for Educator Certification will require all first time applicants for an initial credential to be fingerprinted as part of a national criminal background check. Equal Opportunity Employer

Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges* Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund *Privileges based on occupancy and business levels JOB OVERVIEW: The Rapid Response PBX Agent is responsible for daily tasks associated with the Reservation department. Answer in-house phone calls, manage the Hotsos platform, and assist with Accounting inquiries. The agent will be able to book all activities, additional rooms, and restaurant reservations for all in-house guests. External calls must be routed to the Sales Agents. ESSENTIAL JOB FUNCTIONS: Properly convey rate and package information within approved limits to maximize and protect overall resort revenue yields. Responsible for answering all in-house inquiries, room, and restaurant reservations, and special requests. Responsible for booking in-house accommodations reservations. Professional use of telephone service with use of proper telephone etiquette with regard to service industry. Proper and precise tabulation of all reservation bookings and clerical needs thereof. Take current guests activity reservations to include but not limited to golf, spa, dining, transportation and tennis. Continuous training with the property management system and amenities reservations systems. Maintain proper amenity reservation documents to ensure proper communication of amenity bookings and presentation of an accurate itinerary for each social guest. Complete appropriate follow-up phone calls to confirm amenity reservations. Complete follow-up calls in Hotsos to ensure member/guest satisfaction. Assist with accounting questions and create accounting tickets for escalations to the Accounting department. Maintain a clean and organized workspace. Assist Group Reservation Coordinators with overflow work as deemed necessary. Performs work well with accuracy, speed and attention to detail Clear and thorough communication skills Excellent problem-solving skills Can work on own as well as part of a team Able to work well in stressful, high-pressure situations Ability to maintain confidentiality of member/guest information MINIMUM QUALIFICATIONS: High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience. Previous call center and hotel/resort experience preferred. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Basic math skills, additions, subtraction, multiply and divide. Ability to calculate percentages and discounts. Ability to utilize Microsoft Office suite of products for various reporting and correspondence needs. Ability to problem-solve guest and member issues and alert management to any issues requiring additional resolution. Employment standards: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience. Previous Hotel/Resort hospitality experience preferred. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Basic math skills, additions, subtraction, multiply and divide. Ability to calculate percentages and discounts. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a results-driven Operations Manager to oversee the daily management and development of call center supervisors and ensure the smooth execution of all operational strategies. This leadership role is critical to aligning performance, culture, and operational controls with both corporate and client objectives. The ideal candidate will demonstrate strong leadership, sound judgment, and a proactive approach to driving performance and operational excellence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES Key Responsibilities: Lead and develop a team of Sales Supervisors to meet and exceed performance goals Oversee quality, productivity, and scheduling to ensure operational efficiency Implement strategic sales plans aligned with corporate objectives Manage key performance metrics, policies, and procedures to drive continuous improvement Direct sales forecasting and set performance targets accordingly Provide guidance and best practices to maintain a competitive edge Develop strategies to ensure customer satisfaction across all sales interactions Monitor market trends and conduct competitive benchmarking Analyze performance data and generate reports on individual and team sales trends Motivate and coach teams to maximize sales opportunities and achieve targets Ensure accurate and timely payroll review and submission Oversee building operations, including maintenance and physical security Collaborate with cross-functional departments such as HR, IT, and Training Hire, coach, and manage call center staff, including performance management and terminations Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform additional duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate for this role would share and understand the high growth objectives of our team. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the company internally and client facing is a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives. Proven experience managing call center operations and sales teams Strong leadership and team development skills Excellent organizational, analytical, and communication abilities Proficiency in performance management and workforce planning Ability to adapt to changing market conditions and business needs Experience with payroll systems and building operations is a plus High school diploma or equivalent required; additional education preferred COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

HIRING NOW: Austin Marketing Firm on a Search for Customer Service Representatives! Educo Solutions, a Texas-based firm, is looking for a passionate and enthusiastic Customer Service Representative. This role is crucial as you will be the first impression for our clients and the primary contact for enrollment inquiries. We seek a people-person with a strong drive to achieve, who can create stellar customer experiences and leave a lasting positive mark. Below are the Key Responsibilities of a Customer Service Representative: Address questions and guide potential customers through the enrollment process for AT&T services with a positive attitude and precise information. Ensure every interaction with a client is positive, memorable, and contributes to a favorable impression of the company. Show a consistent commitment to meeting and exceeding customer expectations, ensuring their happiness with the services. Be the main point of contact for AT&T clients regarding their enrollment, providing comprehensive support and guidance. Streamline and simplify the enrollment journey for AT&T clients, making it as smooth and quick as possible. Inform customers thoroughly about the different AT&T service plans and current promotional offers, helping them make informed decisions. Address and resolve any customer complaints or problems quickly, courteously, and effectively. Continuously update your understanding of all AT&T offerings and operational guidelines to provide accurate information. Work effectively with Customer Service Representatives and other teams to ensure a smooth handover and consistent support for clients throughout their journey.

Benefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law. Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.