Estate Service Specialist
Service Associate Job In Camas, WA
Do you enjoy evaluating complex information and helping others understand? Are you passionate about applying your knowledge to provide the best client experience? If you have experience as an attorney, estate planner, law clerk or legal assistant in the estate and trust planning space, you can start building your legacy by joining the Fisher Investments Financial Planning Team.
The Opportunity:
As an Estate Planning Specialist, your role is crucial in helping our clients better understand their existing estate plan and identify next steps in fulfilling their planning goals. While you will not provide legal advice, you will work directly with our existing clients to educate them about estate planning concepts and strategies after evaluating their documents and assets. You will identify any gaps or risks that would prevent Fisher clients from achieving their goals and provide valuable insight about the available estate planning options and relevant considerations that clients face. At the end of the day you will make a difference in our clients' lives. You will report to the Estate Planning Team Leader.
The Day-to-Day:
You will work directly with our high-net-worth clients to gather estate and trust documentation and other relevant estate planning information
You will communicate with our Financial Planning team, Investment Counselors and Tax Managers
You will review a variety of documents (Wills, Trusts, Powers of Attorney, Living Wills, Buy/Sell Agreements, etc.) to identify and communicate opportunities that would better help our clients achieve their goals
You will use your expertise in, and share your knowledge of estate planning for clients and internal partners
You will manage daily calls with clients and internal partners
Your Qualifications:
5+ years of experience working in the trust/estate planning field
Experience working on complex estates with an understanding of trusts
Experience handling sensitive materials and information
Experience building credibility and trust in a short amount of time
Compensation:
$100,000 - $135,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience
Eligible for a discretionary bonus based on firm and individual performance
Why Fisher Investments:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
100% paid medical, dental and vision premiums for you and your qualifying dependents
A 50% 401(k) match, up to the IRS maximum
20 days of PTO, plus 10 paid holidays
Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
$10,000 fertility, hormonal health and family-forming benefit
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Customer Services Associate (Hiring Now)
Service Associate Job In Beaverton, OR
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Expectations:
• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
• Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
• Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Regular and punctual attendance is expected.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
• Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
• Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Cross-check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
• May perform other duties as assigned by management.
Requirement/Qualifications:
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• Cooking/Restaurant experience preferred
Supervisor Responsibilities:
• This position has no supervisory responsibilities
Travel:
• Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
• Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Moderate exposure to walk-in coolers and freezers at 34 F or lower.
• Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
.
Compensation Range:
$16.50 - $17.50
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
This is not all inclusive. In addition, CSI reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Customer Service Representative
Service Associate Job In Vancouver, WA
These full-time and part-time positions report to the Customer Service Work Group Leaders at both of our locations:
Operations Center, 8600 NE 117th Avenue, Vancouver, WA 98662
Electric Center, 1200 Fort Vancouver Way, Vancouver, WA 98668
Hours of work may include days, evenings, and weekends. The anticipated start date is February 2025.
WHAT YOU WOULD DO:
This position acts as the utility's representative to ensure the customer receives excellent and efficient service. Stays aware of the utility activities and procedures, stays abreast of current industry conditions and communicates them to the utility's customer-owners as necessary.
Talk with customers by phone or in person and assist customers with resolving billing inquiries, making payment arrangements or changes in service, make referrals, handle complaints and adjustments, provide information on utility sponsored programs. Facilitate correspondence with customers through US mail, e-mail, and the internet.
Prepare, audit, control, and coordinate various customer records via the PC, Customer Information System (CIS), and utility forms.
QUALIFICATIONS:
High school diploma or equivalent and the ability to type 35 wpm with minimal errors. Must be familiar with MS Office Products and have customer service work experience. Must be a creative problem solver and have superior written and verbal communications skills. Must be willing to work various shifts as requested. Must fulfill all qualifications of a fully trained Customer Service Representative I, including being knowledgeable about the Customer Information System (CIS), within a 24-month period.
BENEFITS:
Employees and dependents are eligible for medical, dental, vision, basic life insurance and disability insurance. Employees are enrolled in Washington State PERS and may enroll in deferred compensation plans. Employees will also receive eight hours of vacation leave and sick leave every month and twelve paid holidays throughout the calendar year.
SALARY:
Clark Public Utilities' salary ranges are market based and established annually. With full competency in the role and satisfactory performance, the target salary is midpoint within the established range.
2024 Customer Service Representative: $48,981 - $58,540 - $68,098
HOW TO APPLY:
Please send your resume with a cover letter by December 6, 2024 via email to *****************. Resumes may also be sent to Clark Public Utilities, Human Resources Department, P.O. BOX 8900, Vancouver, WA 98668.
Equal Opportunity Employer
At Clark Public Utilities, we are committed to being a place where a diverse mix of talented people want to come, to stay and do their best work.
Senior Customer Solutions Regulatory Specialist - Portland, OR or Salt Lake City, UT (#112977)
Service Associate Job In Portland, OR
Company: PacifiCorp JOIN OUR TEAM!
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
Act as top technical expert for the customer solutions department on demand side management, demand response, renewable energy program and/or electric transportation regulations, policies and practices. Provide advice, counsel and training to management and stakeholders on the appropriate application of company rules, rates and administrative tariffs. Conduct advisory groups, special studies and analyses, presents recommendations to management and influences management decisions. Prepare and defend regulatory filings. Interface with state regulatory commissions and stakeholders in defense of regulatory filings, complaints, escalated issues, and the appropriate application of company and commission administrative rules.
Responsibilities of this position include the following:
• Act as lead analyst, project manager and point of contact with the Energy Trust of Oregon.
• Act as the lead analyst and/or project leader in the preparation of strategic analysis and planning to keep rules and regulations current with operational needs, policies, and practices. Identifies, recommends and drafts changes to associated rules and regulations. Prepares testimony, exhibits, and supporting documentation.
• Represent the Company in support of regulatory initiatives to regulators and/or their staffs, key community, advisory and customer groups, and to other company departments for the six-state service territory.
• Prepare and presents training, communication, and system changes to support changes to rules or regulations.
• Develop direct testimony, exhibits, and responds to data requests, explaining complex issues to regulators in writing and in person.
• Research and analyze relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes for overall policies as well as complex customer issues.
• Act as top technical expert to both external and internal customers. Participate in policy changes making recommendations to management on behalf of the Customer and the Company.
• Collaborate with senior management, and with Government Affairs colleagues to establish company policy positions and communication strategies.
• Interpret rules and regulations for their application to internal and external parties. Provide support to key community and customer groups, and other company departments on issues related to tariff application, policy and service issues.
• Provide tariff support for contracts administrator and program managers.
• Project manage state-specific regulatory reporting.
Requirements for this position include the following:
• Bachelor's Degree in Accounting, Finance, Business, Economics, Engineering, or a related field; or the equivalent combination of education and experience.
• A minimum of seven years of experience in regulation, utility programs or equivalent fields.
• Project management and leadership skills including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.
• Knowledge of research, analysis, and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
• Communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
• Ability to work with all organizational levels to influence actions and negotiate outcomes.
• Ability to listen and communicate effectively through oral and written means.
• Proficient with the use of personal computers to gather, analyze, and summarize data.
• Ability to travel.
Preferences:
• Advanced Degree.
• Familiarity with electric industry and issues affecting it.
• Familiarity with operations and engineering principles and issues and how they relate to application of the rules and regulations.
Employees must be able to perform the essential functions of the position with or without an accommodation.
Additional Information
Req Id: 112977
Company Code: PacifiCorp
Primary Location: Salt Lake City, UT or Portland, OR
Department: Customer Care
Schedule: M-F (8am-5pm)
Personnel Subarea: Exempt
Hiring Range: $100,700 - $118,400
This position is eligible for an annual discretionary performance incentive bonus of up to 15% of salary.
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: **********************************************************************
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.
Career Segment: Sustainability, Equity, Law, Engineer, Consulting, Energy, Finance, Legal, Engineering, Technology
PI5eb867f1b5ba-26***********1
Customer Accounts Advisor
Service Associate Job In Portland, OR
Hiring Range $17.00 to $18.00:
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Supply Chain Customer Service Representative
Service Associate Job In Portland, OR
Ferguson is currently looking for the right individual to fill an immediate need for a Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
The Customer Service Representative services the Ferguson branches on their needs as it relates to their orders placed with the Ferguson Distribution Centers (DCs), Pipeyards, and Special Order Departments. The role will investigate and follow-up on inquiries to resolve problems and concerns between the branch and DC/Vendors/Carriers/Various Headquarter (HQ) Departments.
Responsibilities:
Collaborate within DC Customer Service (DCCS) Service Now portal to provide accurate and thorough information to the branches
Answer incoming phone calls to the DCCS phone line and log in Service Now
Complete the minimum requirement for number of request daily as assigned by management
Respond to branch requests by providing accurate and detailed information
Work status tracking requests with vendors and DC's
Complete cancellation of orders within Trilogie/Highjump and with vendors as needed
Update ship to address as requested
Change ship via as requested
Re-consigning freight as needed with carriers
Complete other requests as needed
Communicate any problems that occur and help identify operational and efficiency gains
Continue to help educate the field on policies and procedures within Supply Chain
Perform other duties as assigned by management
Work overtime as needed
Represent the company in a professional manner at all times ensuring quality customer service
Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
Support corporate programs, goals, and initiatives of the company
Qualifications:
Excellent customer service skills
Strong verbal and written communication skills
Ability to work independently and with fellow associates
Ability to analyze problems and produce working solutions
Possess a positive attitude
Have excellent judgment and decision-making ability
Ability to handle stress in a fast pace, high volume environment
Be well organized, detailed, accurate, and have time-management skills
Basic understanding of Microsoft Office, ability to research on the Web, maneuver within our Warehouse Management System (WMS), Trilogie
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Pay Range:
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$15.00 - $22.77
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Estimated Ranges displayed are Monthly for Salaried roles
OR
Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Customer Support Specialist
Service Associate Job In Troutdale, OR
Our client is seeking a Customer Support Specialist with a dynamic personality, exceptional communication skills, and strong proficiency in Excel and Word. The ideal candidate will be organized, thrive in a fast-paced environment, and have a natural curiosity about mechanical processes. This role requires comfort in a setting involving heavy machinery and mechanical parts, and the ability to handle warranty claims, process data, and assist with various administrative tasks within the sales team.
This role is fully onsite in Fairview, Oregon working Monday through Friday from 6AM-2:30PM.
Responsibilities
Handle warranty inquiries and respond to customer communications.
Evaluate warranty claims to ensure criteria are met and take appropriate action.
Process payment of dealer claims and ensure accurate documentation.
Assign and track account numbers for all warranty-related invoices.
Compile and generate monthly warranty reports, including journal entries to reclassify charges.
Balance the general ledger with the warranty report to ensure accuracy.
Provide written notifications for denied or adjusted claims.
Analyze warranty claim data to identify trends and support quality improvement efforts.
Assist both inside and outside sales teams with administrative work as needed.
Recommend process improvements to increase job efficiency and accuracy.
Qualifications
Intermediate to advanced proficiency in MS Office, including Word, Excel, and PowerPoint.
Proficient with Outlook for managing emails and calendars.
Strong customer service skills with the ability to communicate clearly and professionally.
Excellent organizational and time management skills.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Strong problem-solving abilities, especially in analyzing data and identifying trends.
Comfort working around heavy machinery and mechanical parts.
Ability to maintain a positive attitude, with a proactive and curious attitude toward mechanical processes.
Sales Service Representative
Service Associate Job In Portland, OR
Join the Crystal Clean Team as a Route Sales & Service Representative!
Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.
Why Crystal Clean?
At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.
What You'll Do:
Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Experienced: Route sales experience is a plus, but not required.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift materials weighing up to 80lbs regularly.
Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
Complete a pre-employment physical and drug screening.
Work Environment:
Diverse work settings with varying noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today!
If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.
Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Service Associate, Su-Wed 7p-5:30a
Service Associate Job In Portland, OR
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Senior Service Associate
Our team members provide package handling, inventory control, and shipping services to customers in a variety of industries including retail, technology, aerospace, and more. Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. Service Associates help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers and improve the products and services they offer.
* The ability to lift up to 70 lbs
* Utilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order pickers up to heights of 28 feet
* Utilize radio frequency (RF) scanners to electronically perform warehouse activities
* Performs all tasks using defined job processes with a high level of accuracy with minimal supervision
* Utilizes computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control
* Ensure transaction accuracy along with safety and quality compliance
* Legal right to work in the U.S.
* Successful completion of a background check
* Excellent weekly pay
* 401(k)
* Medical, dental and vision after waiting period
* And so much more
Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely.
Performs manual work that requires proficiency through job-related training and considerable on-the-job experience. Performs a range of tasks and makes minor modifications to work routines within established procedures and guidelines. Completes work with a limited degree of supervision and provides guidance to others with less experience.
Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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Customer Service Clerk, $20.75 hr
Service Associate Job In Portland, OR
Customer Service Clerk, Starting at $20.75 hr
Full-Time, Monday - Friday, Various Shifts
PTO available after the first 90 calendar days of employment.
Come and experience the difference with R+L Carriers
R+L Carriers is seeking a highly organized, detail-oriented Customer Service Clerk to work in our Portland, OR Service Center office. The chosen candidate will provide a variety of executive administrative functions to support the Owner and Executive Leadership Team of R+L Carriers in a professional and timely manner, which includes but is not limited to the following:
Job responsibilities:
Phone coverage - answer and direct all incoming phone calls
Heavy Calendaring; coordinate meetings
Create or edit documents using Microsoft Office applications
Filing, photocopying, typing, sorting mail and ordering supplies
Provide support on phone coverage and other daily activities for other administrative assistants as needed
Deal professionally with highly confidential material and information at all times
Be a proactive and visible role model to other administrative staff
Escalate issues as needed to ensure timely response
Consistent display of energy, enthusiasm, optimism, and positive attitude
BASIC QUALIFICATIONS:
2+ years - providing executive administrative support in a fast-paced corporate setting
Proficiency in Microsoft Office Suite.
PREFERRED QUALIFICATIONS:
Ability to work independently with minimal direction and accept ownership of tasks;
Ability to effectively manage multiple competing priorities and perform all other duties as assigned;
Demonstrate expertise in Microsoft Office to include: Excel, PowerPoint, Outlook, and MS Word;
Must be able to design presentations as well as create them;
Demonstrate accuracy and attention to detail;
Ability to maintain, at all times, the highest level of confidentiality;
Ability to deal with people and situations diplomatically and professionally;
Ability to communicate clearly and effectively both orally and written combined with the ability to work effectively in a team environment;
Highly dependable with ability and willingness to work overtime as required;
Ability to demonstrate flexibility and patience;
Ability to adapt to and initiate change
#LI-MS1
Click here ****************************
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Technical Service Representative
Service Associate Job In Woodland, WA
Located in Woodland, WA, LifePort is the leading manufacturer of medical transportation and interior products as well as ballistic armor protection systems for fixed and rotary wing aircraft. From large multi-aircraft projects to small custom projects, LifePort supplies the industry's largest aerospace OEMs and end users with the finest aviation solutions today.
Position Summary:
The Technical Service Representative is responsible for the technical support of LifePort designed aircraft interior products, which would include assistance with drawing and manual comprehension, the maintenance, servicing, and overall operation of the equipment, as well as the installation and any needed troubleshooting.
Essential Functions:
Performs onsite technical support and installation assistance of products in various model / make airframes in accordance with LifePort data and FAA approved practices
Provides training to customers for the installation and removal, operational use, and maintenance of LifePort equipment
Solicits sale of new or additional parts or services and may create or edit quotes and sales orders
Collects customer market feedback (MFA)
Addresses complaints and performs Root Cause Analysis as required
Coordinates product return repair activity including warranty evaluation and repair charges
Communicates directly with customers, both remote and in person
Manages the import and export of technical documentation as required
Monitors upcoming shipments requiring data packages needing creation in hardcopy, via digital media, or uploading to secure FTP site
Completes system reviews prior to shipping
Assists Part Sales in determining replacements parts, reviewing warranty claims including issuing returns (RMA's) as required
Building product guides for customer use
Limited travel both foreign and domestic
Job Specifications (Knowledge, Skills and Abilities):
Ability to set priorities, meet deadlines, and multitask
Excellent organization skills with strong attention to detail
Excellent teamwork skills and high degree of initiative required
Excellent communication both written and verbal
Must be proficient with MS Suite (Word, Excel, Outlook)
FAA Airframe or FAA Airframe/Power plant license or prior military aviation experience
Good understanding of hand tools
Sheet metal experience preferred
Avionics experience preferred
Able to read electrical schematics and/or technical drawings
Able to travel domestically or internationally when required
Education, Certifications and Experience:
High School Diploma or GED
BA/BS degree in a related aerospace field preferred
4+ years of aviation experience
Physical Demands and Work Environment:
Working conditions are normal for that of a manufacturing/machine shop/office environment.
All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.14 is required.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.
Our Competitive Benefits Include:
PTO - Paid Time off and emergency/personal sick leave
Annual performance bonus program
Wellness program and onsite gym with free personal training
Flexible schedule
Paid company holidays
Comprehensive medical, dental and vision benefits with HSA and FSA options
401K with employer contribution
Employer paid basic life & disability coverage
Employee life assistance program
Additional voluntary benefits include: LegalShield, long term disability, pet insurance, voluntary accident, voluntary hospital Indemnity and voluntary critical illness.
EQUAL OPPORTUNITY EMPLOYER
ServiceNow Customer Service Management (CSM) Platform Architect
Service Associate Job In Portland, OR
Who You'll Work With Slalom Emerge is a team of trailblazers helping ensure we achieve our strategic goals of investing for the future and pursuing innovation as a competitive advantage. We empower our local markets by identifying emerging capabilities, building multi-disciplinary teams, and providing access to niche and hyper-specialized expertise.
Slalom's Global ServiceNow practice is a team of experienced professionals helping ensure our clients maximize the impact of their ServiceNow investments and unlock value potential from their expansion of ServiceNow's adoption. We empower our local markets by identifying opportunities, highlighting capabilities, and building multi-disciplinary teams for implementation, configuration, enhancement and operations of ServiceNow.
What You'll Do
This role is expected to act as an CSM Platform Architect for ServiceNow engagements by proposing, architecting and leading CSM solution delivery based on the requirements provided by the Slalom team and the Client. The solutions should be holistic in nature and include repeatable designs for productivity. In addition to domain expertise, they should be comfortable interacting outside of the IT department with the business. They should have a high degree of business proficiency, professional maturity, and poise. Critical thinking and working in unfamiliar sectors will be required. Examples would include the following types of activities:
* Work with the client using a future focused mindset to understand their long-term Enterprise goals, understand how the ServiceNow platform's CSM capabilities fits into their Enterprise application ecosystem, design a roadmap, and communicate how the ServiceNow platform could move them towards their goals
* Participate in and/or lead design workshops, development, testing and deployment activities with some Slalom's top enterprise and public sector customers
* Design the business and possibly, the technical architecture for how CSM can help meet the client's enterprise goals
* Lead and ensure quality delivery of CSM technical solutions to ensure they meet customer requirements using the most efficient methods that leverage ServiceNow best practices and standards.
* Mentor teammates on ServiceNow platform best practices about CSM modeling, platform architecture, customizations, etc.
* Respond to Request for Information/Proposals (RFIs/RFPs)
Travel expectations up to 30%; Regional travel opportunities
What You'll Bring
* You are a person who likes being part of modern, developing teams and have implemented ServiceNow technologies and delivering ServiceNow projects.
* You have experience delivering complex ServiceNow CSM implementations, with multiple stakeholders ̶ recommending and implementing solutions for exceptional outcomes.
* You have a passion for leveraging ServiceNow for improving how people live and work; for making things easier and better. You enjoy defining and implementing solutions that simplify, enhance, extend, and empower people to love what they do.
* Ability to communicate and build relationships with all levels of an organization from end users to senior executives, including both technical and non-technical audiences
* Capable and reliable in meeting tight schedules and deadlines as well as high attention to detail while maintaining clear customer expectations throughout the life cycle of an engagement
Experience/Education/Certifications
* Bachelor's degree in a technical related field or business management
* 3+ years of experience working in a client-facing role in a professional services organization, building and designing solutions that have been delivered to the marketplace
* 4+ years of deep functional and technical knowledge of ServiceNow configuration and implementation, or similar technology
* Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
* Act as a Subject Matter Expert for both the Slalom team and the client
* Excellent communication, planning, problem solving, trouble shooting, and organizational skills; willing to take responsibility and act independently
* Demonstrated work experience in business and systems analysis, process and data modeling skills.
* Knowledge of Agile development methodologies.
* Exceptional communication skills, both written and verbal
* Proven team-building skills and ability to motivate others
* Team-player mindset and willingness to collaborate with all levels of our organization
* ServiceNow Certified System Administrator Certification (CSA)
* ServiceNow Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD) required
* ITIL or IT4IT certifications preferred
About Us
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position at the Senior Consultant level the base salary pay range is $110,000 to $203,000. For this position at the Principal level the base salary pay range is $140,000 to $258,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until December 1, 2024
#AK
#LI-LO2
Juvenile Services Specialist (Part-Time)
Service Associate Job In Oregon City, OR
CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
* Service · Professionalism · Integrity · Respect · Individual accountability · Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This position will remain open until filled. The first application review will be Wednesday, December 4, 2024. We reserve the right to close this recruitment at any time on or after that date.
PAY AND BENEFITS
Hourly Pay Range: $26.303793 - $33.110035
Candidates typically begin at the minimum of the listed pay range and will be eligible for a merit increase after 2 years of completed service depending upon satisfactory performance.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
* 12 hours of vacation accrued per month
* Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
* 8 hours of sick accrued per month
* 10 paid holidays and 1 personal day per year
* Monthly accruals (prorated for less than 1.0 FTE)
Other Benefits:
* Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
* Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
* OPSRP members get vested after five years of contributions or when they reach age 65
* A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
* A Choice of Dental Plans
* Robust EAP and wellness programs, including gym discounts and wellness education classes
* Longevity pay
* Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
* A variety of additional optional benefits (see links below for additional information)
Employees must work a minimum of 30 hours per week to receive full benefits. Employees working 20 - 29 hours per week are eligible for medical benefits for themselves and family members. Medical plans cover the employee and all eligible dependents (including spouse/domestic partner and/or children) at a reasonable cost.
This is a part-time (20 hours per week) County position represented by the Employees' Association.
Employees' Association (EA) Part Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
* Are you passionate about helping others?
* Do you want to make a difference in the lives of youth and their families?
* Are you "quick on your feet" and able to engage with dynamic youth?
* Do you have exceptional organization skills?
* Do you have creative problem solving skills?
* Do you have the "gift" of remaining compassionate when working with resistance?
* Do you believe that all youth are capable of success?
If you answered "yes" to the questions above, please read on!
We are searching for a motivated and experienced Juvenile Services Specialist with excellent communication and strong interpersonal skills to join our team in the Clackamas County Juvenile Department.
The Clackamas County Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Intake and Assessment Center (JIAC). As a Juvenile Services Specialist, you will be responsible for providing secure transportation for youth to and from detention facility, court appearances, medical appointments and other transportation, such as transportation family visitation at detention. You will be responsible for completing intake and accepting youth brought in by law enforcement into custody, providing supervision, assessing specific medical, mental health, or crisis needs of youth, and completing collateral contacts to determine appropriate release plans for youth in custody.
We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for individuals, who are motivated to be positive and collaborative contributors, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations.
Required Minimum Qualifications/ Transferrable Skills:*
* At least six (6) months of experience working with at risk youth
* Ability to prioritize tasks and organize work
* Strong interpersonal skills that translate into:
* Ability to establish and maintain effective working relationships and partnerships both internally and externally
* Ability to build rapport, engage youth and families, provide resources and positive connections to the community and pro-social activities
* Independent decision making and problem solving skills
* Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision)
* Possess cultural awareness and the ability to work well with diverse groups of individuals
* Ability to handle a wide range of situations and circumstances effectively, positively and professionally
* Strong verbal and written communication skills
Preferred Special Qualifications/ Transferrable Skills:*
* A minimum of one (1) year of experience working with at-risk youth
* Associate's Degree or higher in criminal justice or a related field
Pre-Employment Requirements:
* Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
* Must pass a criminal history check which may include national or state fingerprint records check
* Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.
* For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
KEY COMPETENCIES FOR SUCCESS IN THIS POSITION:
Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. It will be critical for someone in this position to commit to serving diverse populations, and recognize that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, and gender-nonconforming people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses.
Embodies "SPIRIT" by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values).
Builds (Cultivates) Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders, in order to work toward shared goals.
Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values.
Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first.
Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve.
Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing.
Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it.
Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations.
Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions.
Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel.
Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing.
Displays Creativity and Innovation by generating new ideas and takes initiative in improving services, processes, programs and products
Puts Ethics into Action by holding themselves to a high standard of professional, honest and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve.
TYPICAL TASKS
Duties may include but are not limited to the following:
1. Provides secure transportation for youth to and from detention facility, court appearances, medical appointments and other transportation, such as transportation family visitation at detention as required.
2. Takes custody of youth brought in by law enforcement; gathers and compiles information from youth, parents, and other agencies; develops a comprehensive plan for the youth focusing on community safety and immediate needs of the youth.
3. Assesses youth's physical health, substance use history, mental health status, and history of violence; utilizes a variety of screening tools; accesses appropriate contracted service agencies.
4. Prepares intake report to summarize information compiled and outlining plan for youth; fingerprints and photographs youth based on statute.
5. Explains release plan, dispositional options, and court procedures to youth and their families according to established guidelines.
6. Prepares written reports and maintains accurate records and appropriate documentation; performs data entry and conducts review and coding of notes in Juvenile Justice Information System (JJIS) Intake, JJIS Notes, and ACCESS Notes.
WORKING CONDITIONS
Occasional interactions with juveniles may involve physical contact and/or exposure to hostile attitudes. Participation in crisis prevention/de-escalation training and defensive tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying, and striking. The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 20 hours during a workweek including late-night/overnight shifts, on consecutive days. The specific work schedule will be discussed at time of offer.
Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties from the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
Explore Clackamas County
Working for Clackamas County
Recreation, Arts & Heritage
ABOUT THE DEPARTMENT
The Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior.
Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct.
The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths based case management approach and by providing opportunities to positively connect the youth in the community.
Mission Statement
The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community.
Values
Integrity, Collaboration, and Excellence
Guiding Principles
* To honor diversity and to treat all persons with respect.
* To involve youth, families, and community partners in creating an effective and responsive department.
* To strive to be innovative leaders in the field of juvenile justice.
* To incorporate evidence based practices in our work with youth and families.
* To honor victim's rights and interests throughout all phases of the justice system;
* To invite victim's participation in determining how to meaningfully address harm.
* To provide opportunities for youth to repair harm to victims and communities.
* To engage youth to have positive involvement in their communities.
* To foster open communication and team work in a supportive work environment.
* To demonstrate ethical and honest behavior in all that we do.
Learn more about the Clackamas County Juvenile Department.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
Application Process
Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Request Veterans' Preference
Learn more about the County's Veterans' Preference
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
Kelly Schaefer, Recruiter
**********************
Admin and Customer Service Associate
Service Associate Job In Portland, OR
Nova Analytic Labs | Full time **Admin and Customer Service Associate** Portland, United States | Posted on 04/26/2022 {{get I18n("zr.cw.refertofrnd")}} {{get I18n('zr.careers.publicpage.meta.viewapplication')}} {{get I18n(data[0].applynow)}} Work Experience 1-3 years ****
Nova Analytic Labs is a startup business interested in energetic, dedicated and experienced individuals to join our team. The person that fills this role will join Nova as one of the first team members. Everyday will be an opportunity to design innovative and efficient solutions to daily operations and support the high quality and rapid testing experience provided by Nova.
This role will initially be a mixed role. The primary focus will be to provide administrative support as it relates to laboratory launch tasks. The other focus will initially be on supporting sales, customer service and marketing related launch tasks. This position will work with the laboratory to assist in requisitioning, coordination of lab technicians, remote samplers, and field sampling as needed.
This position will also be required to be on the road at least 1 day per week to function as a sample courier. The duties involve using the company vehicle to travel to client sites and pickup samples for testing.
**Duties and Responsibilities**
* Highly proficient with software and technology solutions. Advanced computer user skills required.
* Responsible for providing day to day supervision over administrative tasks
* Responsible for receipt and transfer of samples
* Function as an occasional sample courier using company provided vehicle
* Responsible for maintaining sample logs and METRC chain of custody
* Responsible for accurate data entry when necessary
* Responsible for understanding and following all necessary SOPs
* May be required to provide support and training to clients on-site
* Ensures resolution of ordering errors before samples are returned to clients
* Assists administrative team with sales and marketing projects
* Provides orientation and performance feedback on appropriate staff
* Reviews policies and procedures to meet specific guidelines
* Ensures prompt resolution of clerical errors
* Maintains documentation and resolution of problem samples
* Responsible for data entry and review, both in oversight and production
* Responsible for documentation and resolution of customer complaints
* Works as a liaison between laboratory, client base and lab management
* Works closely with the Facility Director(s) and the QAO to organize documents, meetings and audits
* Field calls, emails from clients
* On-board clients as necessary
* Organize promotional materials, marketing outreach
* Monitor communication platforms
**Requirements**
* Advanced computer skills and ability to configure and program various SaaS software platforms used in day-to-day management of tasks, communication, finances, CRM etc. Experience with Zoho platform is a plus.
* Bachelor degree with management experience preferred
* 2 years college coursework or high school diploma
* 1-3 years of administrative experience, supervisory role preferred
* Preferred experience in the cannabis testing, food testing or environmental testing field
**Benefits**
This position includes health, dental and vision benefits.
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Associate Customer Service Representative
Service Associate Job In Portland, OR
The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
1 year Customer service experience;
Preferred Qualifications:
Associate's Degree or Bachelor's Degree
Upon hire: Medical Terminology and Medical Coding certification
2 years Customer service experience;
1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Service Consultant
Service Associate Job In Beaverton, OR
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$60,000.00 - $168,000.00 Yearly
Salary is negotiable.
Zip Code: 97005
Automotive Customer Service Advisor - 790
Service Associate Job In Vancouver, WA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sales and Service Associate
Service Associate Job In Vancouver, WA
Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will:
* Share your passion for fitness by helping new members get started on their fitness journey.
* Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days:
* Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests.
* Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
* Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
We're excited about you because you:
* Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
* Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.
* Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. Availability
* Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement
* Minimum travel may be required for training purpose and lead generation.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Customer Service
Service Associate Job In Vancouver, WA
**Your Responsibilities** In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
* Ability to maintain a positive rapport with customers, providing world class service.
* Exemplary customer service skills, analytics and problem- solving skills.
* Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
* Any other duty, task, or responsibilities as assigned.
**Your Qualifications**
* Minimum of 18 years of age.
* If operating a Company Vehicle, a valid driver's license will be required.
* 1- 2 years of experience in a customer service role.
* Ability to perform basic math calculations.
* Personable, enthusiastic and engaging personality.
* Excellent communication skills, both verbal and written.
**Travel Requirements**
Type of Travel Required: Local
Amount of Travel Required:
**Physical Requirements**
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
**Your Benefits**
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
* Competitive Compensation
* Medical, Dental and Vision
* Strive Wellness Program
* 401(k) Matching
* Paid Holiday and Paid Time Off (PTO) for all positions
* AssuredExcellence : minimal to no cost medical care and prescription drugs
* Flexible Spending Accounts (FSA): Healthcare and Dependent care
* Health Spending Account (HSA): with employer contribution
* Life & Disability Insurance
* Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
* Employee Referral Bonus
* Paid Military Leave
* Tuition Reimbursement
* Length of Service Award
**Compensation Range**
Hourly: $21.00 - $24.00TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
TopBuild Corp (NYSE:BLD) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) If you believe that you have experienced discrimination contact OFCCP ************** | TTY ************** |
Thank you for your interest in TopBuild. We encourage you to explore job opportunities at TopBuild and to review openings that are listed on our website. We also encourage you to be wary of internet, email and telephone scams in which impersonators may try to take advantage of job seekers by pretending to represent prominent companies, including TopBuild. Intended victims may be invited to participate in bogus interviews, asked to fill out fabricated employment applications and, on occasion, have even been issued fake offer letters, all with the ultimate goal of trying to entice victims to pay money or divulge sensitive personal information.
Note: We only review applications submitted directly through our online application via our official company pages or official Indeed and LinkedIn accounts. During the application process, we will communicate with you via emails ending only **************** *************** ************************ ************************ or americannationalinsulation.com .
**These are some examples of common tactics used in fake recruiting schemes include:**
• Communications that are unsolicited or unexpected or are from an individual or website with which you are unfamiliar or whose domain name is inconsistent with that used by the actual business.
• Correspondence from free e-mail accounts, like Yahoo, Hotmail or Gmail. A TopBuild employee will not solicit candidates through a non-TopBuild email address or phone number. In addition, TopBuild does not currently utilize video chat rooms (e.g., Google Hangouts) to conduct interviews.
• Communications that do not include information about a specific job opening (or the job description is vague) and/or extend a job offer without an interview.
• Job opportunities that come from people you do not know and appear "too good to be true”.
• Communications where the recruiter claims to have seen your resume on a site with which you are not familiar.
• Communications at the application phase requesting your social security number, date of birth, bank account information, or other sensitive personal information.
• Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). TopBuild will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by TopBuild will be from official corporate accounts bearing the TopBuild name. Don't trust checks from any other source.
Customer Service Agent
Service Associate Job In Tualatin, OR
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.
Read more at ***********
Location: Tualatin, OR
Division: Solutions
Job Posting Title: Customer Service Agent
Time Type: Full Time
Pay Range: $16.50 - $26.00 per hour
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience in Customer Service-related capacity
Certificates, Licenses, Registrations or Professional Designations
* N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* Proficient with MS Office Applications
* WMS functions
Language Skills
* English (reading, writing, verbal)
* Business writing proficiency
Mathematical Skills
* Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance.
* Ability to multi-task
* Effective communication skills
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
* 1-3 years warehouse/logistics support experience
* 2-3 years' experience in Customer Service-related capacity
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accomodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
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