Job Description
Department
Recursos Humanos
Sales consultant
Reports to
German Muñoz
Title
Director of operations
Full time
Part time
Contract
In house
Shift hours:
Operating: Monday to Sunday rotating shifts
Extent
No extent
General purpose
Provide professional advice to current and potential clients, to generate effective sales and meet the sales objectives set by the company; following a process through which it prospects clients, identifies needs, designs a tailored service proposal, provides follow-up and post-sale service that guarantees customer loyalty. Make visits on behalf of the Gustazos Client to the assigned businesses. Guide customers on the services and products offered, handle objections and carry out sales efforts. Complete the surveys related to the visits made. Ensuring a satisfactory service experience for the customer.
RESPONSIBILITIES AND COMPETENCES
Offer advice on products and service to customers.
Increase and provide follow-up to the client portfolio.
Achieve effective sales.
Send the visit form daily.
Report any situation or anomaly that arises during the visits.
Be oriented towards the fulfillment of objectives.
Professional appearance and excellent diction.
Follow-up and negotiation with clients.
Excellence and quality in customer service.
Ability to plan and organize (Efficient time management).
Good verbal and written communication, interpersonal and problem solving.
Possess high professionalism and ability to deal with clients.
Time management, punctuality and sense of urgency.
Dynamic and outgoing with excellent interpersonal skills.
Any other task designated by your supervisor or immediate manager, not limited to the aforementioned.
WORK EXPERIENCE REQUIREMENTS
Own vehicle in good condition
Valid driver's license
Cellular equipment
Experience and training in sales strategies and customer service.
Academic requirements
University studies in Business Administration
DEMANDS
I work mostly on the street making visits.
Sitting guiding for approximately 6 hours to be able to successfully fulfill its essential functions.
Exposed to use electronic equipment at all times to perform its functions.
Vision, speaking and listening are required to perform their functions and capable of being understood.
APPROVED by
Maria Miranda De Jesús
Title
HR & Finance Director
Employee sing
Date
Affirmative Action Plan Statement / Equal Employment Opportunity
Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training.
Insight Communications, Corp.
342 San Luis St., Suite 304, San Juan, PR 00920
Tels. ************, ************, ************ Fax. ************
$25k-29k yearly est. 4d ago
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Merchant Service Consultant (Outside Sales)
Payroc 4.2
Service associate job in San Juan, PR
Title Merchant Service Consultant (Outside Sales)
Sales
Reports to
Sales Supervisor
The Merchant Service Consultant is an outside sales position, this role helps businesses succeed by providing them with cutting-edge payment solutions, services, and hardware. In addition, the role involves traveling within Puerto Rico to meet potential clients, perform in-person product demonstrations, and deliver tailored presentations to emphasize key product benefits. You will earn a competitive base salary and commission, along with comprehensive benefits, working for a top payment processing company.
1st Year Total Compensation Package realistic opportunity $35,000 - $50,000
2nd Year Total Compensation Package realistic opportunity $50,000 - $60,000
What we're obsessive about:
Small teams, big things: We'll convey the outcomes our merchants require, provide you with the support and tools to succeed, and let you work your magic, with no needless processes to get in your way.
Develop, grow, thrive: We promote a philosophy where you can develop and grow as an individual and team. We encourage you to approach problems uniquely, try new techniques, learn from your colleagues and master your craft.
Real people, real problems: We develop solutions to our merchants' real-world challenges. Our Team Members collaborate to build the right things the right way. We are inquisitive about how things work and believe that sharing ideas and insights leads to better, more innovative products.
Duties and Responsibilities:
Customer Relationship Management: Regularly visit and maintain relationships with current and potential merchants and business partners to build rapport, sell products, and promote new offerings.
Sales and Lead Generation: Proactively identify new business opportunities, generate and qualify leads, conduct cold calls, arrange product demonstrations, and negotiate prices to close sales.
Sales Planning and Reporting: Prepare and submit regular sales reports, plans, and proposals to track progress and show sales volume and potential for expansion.
Qualifications
High school diploma or equivalent
Computer Proficiency - Possesses skills and experience with the Internet and standard MS applications, such as Word, Excel, etc. Knowledge of a sales CRM system like Salesforce would be a plus
Business Acumen - Demonstrates knowledge of POS Systems, credit card and payment solutions
Communication - Speaks and writes clearly and informatively; Demonstrates group presentation skills; Edits work for spelling and grammar; Able to analytically read and interpret written information
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
Preferred Qualifications
2 or 3 years of customer services, sales or credit card payment processing experience.
Driver's license, vehicle and availability for local travel.
Exceptional verbal, written and presentation skills in English and Spanish
Excellent customer service skills. Excellent negotiation and presentation skills.
Working Conditions
Extensive desk-based work involves prolonged periods using a computer and sitting for extended periods
Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations
Must be able to lift to 25 pounds if needed.
Travel Component
> 75%
Job Classification
Exempt
Equality:
At Payroc, we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation, or any other status protected by the laws and regulations in the locations where we operate.
Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources Department at *************.
Compensation and Benefits
Our compensation reflects the cost of labor across various geographic markets, including Puerto Rico. Actual compensation may vary based on factors such as location, skills, experience, and role-specific responsibilities. Additional forms of compensation - including incentives or bonuses - may also be included in the total compensation package.
We provide a full range of benefits to support your health and wellbeing, including medical coverage, financial resources, and additional support tools to help you succeed.
Note to Agencies:
Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.
$50k-60k yearly 60d+ ago
Associate, Sales & Services (SAME)
Oriental 3.4
Service associate job in San Juan, PR
The Associate, Sales and Mortgage Expert (SAME) provides a superior customer experience to new and existing clients, promote Oriental Mortgage products and will be responsible for production and quality and cross-selling of a wide variety of integrated solutions and financial services. The position works on site based in San Juan, PR (Plaza Las Americas branch).Job Description
WHO WE WANT:
Effective multitaskers who enjoy working in a fast-paced environment and can provide superior consulting and financial advisory to prospective clients.
Continuous learners excited to seek personal and professional growth in areas related to Retail Sales & Mortgage Production.
Collaborators who achieve great outcomes and cultivate teamwork through relationships.
Focused achievers or go-getters who succeed through hard work and consistent follow-through.
Project and process mindset with detail-oriented skills, whose clarity and concentration help them manage timelines for optimum productivity, efficiency and quality.
WHAT WILL YOU DO:
Use consultative selling to present integrated alternatives to clients, based on a mix of Oriental's products and services, such as certificates of deposits, checking and savings accounts, IRAs & DGI accounts, mortgage loans, consumer loans, credit cards and others.
Develops and manages profitable relationships with clients, creates customer rapport, profile and moves prospects down the sales funnel to convert from leads to customers.
Processes a variety of transactional activities to meet and exceed customer needs.
Strict compliance with the Bank's “Know Your Customer” and Anti Money Laundering” procedures.
Actively solicits business from prospect, clients, Real Estate Brokers, developers, builders and individual prospects to offer the following products: the F.H.A. Loans, Conventional Loans (Conforming, Non-Conforming/Jumbos), Second Mortgages, Mortgage-backed personal loans, Farmers' Home Loans and any other product that may be added. Informs to prospective loan clients of the financial institution's underwriting guidelines and applicable government regulations.
Interview prospective clients and completes each loan application and all pre-processing functions in a timely manner.
Continuously focused on developing new business relationships while retaining and expanding existing relationships with new financial services solutions.
Follows up after the initial sales encounter and existing customers to develop professional relationships; solicit new business.
Evaluates customer needs and refers them to the appropriate financial services representative or retail channel for investment, commercial and trust services, among others.
Contribute to the branch's sales and services goals' achievement by supporting teamwork initiatives.
Coordinate client services and liaise for all retirement plans administrative services between Trust Operations and Oriental Pension Consultants and other service providers. Participates in educational programs designed as continued education within Oriental Mortgage and Oriental Financial Group.
Other duties may be assigned.
WHAT YOU NEED:
Bachelor's degree in Business, Finance, Marketing or related fields required.
Two (2) years of experience in retail, sales, operations or customer service required.
Equivalent combination of education and experience required will be considered.
Superb consulting skills and working knowledge of sales process/ cycle and tactics highly preferred.
Customer-service oriented, results-driven, highly motivated, self-starter who possesses a strong work ethic and the desire to help others plan for and protect their financial futures.
Strong collaboration and teamwork with excellent interpersonal and communication skills.
Ability to meet deadlines, attain sales quotas / targets, manage multiple priorities.
Skilled and able to build rapport with new and prospective customers and colleagues.
Fully bilingual - English and Spanish (verbal and written)
Computer savvy including MS Office (Word, Excel, Power Point, Outlook) required. Knowledge of web-based and other banking software and applications preferred (CRM/ Salesforce, among others).
Availability to work any day of the week and flexibility to work overtime and/or irregular schedules based on branch hours of operations is required.
WHAT WE OFFER:
Extensive and ongoing learning and development through training, coaching and mentoring.
A strengths-based, engagement-focused and performance-oriented culture.
Collaborative work environment and career advancement opportunities.
Work that aligns our mission with your purpose and skills.
An opportunity to make an impact in both our clients financial wellness and directly contribute to Oriental's vision.
Competitive base pay and incentives (variable pay) based on attainment of established goals and targets (includes mortgage & all bank products).
Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)
Recruitment Privacy Statement
Compliance Posters
$39k-57k yearly est. Auto-Apply 60d+ ago
Associate, Sales and Services
Oriental Bank
Service associate job in San Juan, PR
The Associate, Sales & Services provides an excellent customer service experience while identifying their financial needs in order to present alternatives. Find well integrated and alternative solutions while cross-selling investment, mortgage, commercial, auto among others. Assists clients with questions related to financial services. Continuously focused on developing new business relationships, while retaining and expanding existing relationships with new financial services. Position works on-site based in San Juan, PR.Job Description
MAJOR DUTIES & RESPONSIBILITIES:
Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).
Receives bank visitors, provides information, and directs them to appropriate staff as necessary.
Responds to customer inquiries and requests regarding our products and services. Provide solutions on accounts disputes and other service activities. Take ownership of every customer issue to solve it and ensure customer satisfaction.
Listens to the customer's needs and matches those needs to the bank's products and services resulting in new products and/or referrals to strengthen the relationship.
Generates new accounts, loans and other products as defined and instructed to assist in meeting customers' needs and branch profitability goals.
Cross sells bank products and services.
Receives customers' transactions and process in system, complying with bank instructions, policies, and regulations.
Ensure compliance with the bank policy and regulations in every account or transaction performed.
Other Duties may be assigned.
EDUCATION AND EXPERIENCE:
Bachelor's degree in Business Administration or related fields required.
Two (2) years of experience in a financial services company or related work highly desirable
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Excellent consulting, sales, and interpersonal skills.
Outstanding communication skills both in English and Spanish (written and verbal) required.
Proficient in MS Office required.
Knowledge of the Banking Industry products, services, processes, and regulations preferred.
Availability and flexibility to adhere to branch schedule and operations.
WORK AUTHORIZATION & ELEGIBILITY:
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters
$35k-58k yearly est. Auto-Apply 10d ago
Bilingual Representative II, Customer Service Operations
Cardinal Health 4.4
Service associate job in San Juan, PR
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
This Bilingual Representative II, Customer Service Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention.
**_Responsibilities_**
+ Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns.
+ Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training.
+ Provide professional and courteous service to resolve member issues on the first call whenever possible.
+ Escalate complex issues via email to leadership or other departments when necessary.
+ Maintain accurate member records by updating information in company systems promptly.
+ Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs.
+ Adhere to HIPAA guidelines and safeguard all confidential member information.
+ Participate in ongoing training to learn new products and improve service quality.
+ Collaborate with team members and other departments to ensure seamless member support.
+ Attend required meetings and contribute feedback to improve processes and policies.
+ Perform additional responsibilities or special projects as assigned.
**_Qualifications_**
+ High School Diploma, GED, or equivalent work experience, preferred
+ 1-3 years of customer service experience in a call center environment, preferred
+ Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing)
+ Strong customer service skills with a proven ability to resolve issues and meet performance goals
+ Basic knowledge of, or ability to learn, customer service processes and best practices
+ Demonstrated success in achieving KPIs and objectives
+ Proficiency in basic math and business calculations
+ Working knowledge of computer systems and data entry; ability to learn new platforms quickly
+ Basic proficiency in Microsoft Office applications (Word, Excel, Outlook)
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisors or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.70 per hour - $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/02/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.7-22.5 hourly 19d ago
Customer Service Agent, Warehouse
DSV 4.5
Service associate job in Carolina, PR
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: PRI - Carolina, Lot 3-4C A Street
Division: Air & Sea
Job Posting Title: Customer Service Agent, Warehouse
Time Type: Full Time
Summary
As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations. Your primary responsibility will be to serve as the main point of contact for customers, providing exceptional service and fostering positive relationships.
Duties and Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, or in-person visits.
Provide accurate information regarding order status, inventory availability, and shipping schedules.
Investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
Collaborate with internal teams to address customer issues effectively.
Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
Ensure orders are accurately entered into the system and fulfilled according to customer specifications.
Maintain accurate records of customer interactions, transactions, and inquiries.
Generate reports and summaries as needed to track customer service metrics and performance.
Identify root causes of customer issues and implement solutions to prevent recurrence.
Proactively address potential problems to ensure a seamless customer experience.
Develop a deep understanding of DSV's warehouse services, capabilities, and offerings.
Educate customers on product features, benefits, and value propositions.
Collaborate with warehouse operations, logistics, and sales teams to coordinate customer orders and requests.
Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
Solicit feedback from customers and implement enhancements to improve overall satisfaction.
Educational background / Work experience
Some college coursework or a degree in business administration, logistics, or a related field is preferred.
2-3 years of experience in customer service roles, preferably in the transportation, logistics, or warehousing industry.
Experience with warehouse management systems (WMS) or customer relationship management (CRM) software is advantageous.
Skills & Competencies
Strong interpersonal and communication skills, both verbal and written.
Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
Problem-solving and conflict resolution skills.
Attention to detail and accuracy in data entry and record-keeping.
Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Preferred Qualifications
Experience in warehouse or logistics operations.
Knowledge of transportation and supply chain management concepts.
Certification or training in customer service or related areas.
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in using computer systems, including warehouse management systems (WMS) and customer relationship management (CRM) software.
Familiarity with Microsoft Office suite and other business software applications.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $13.50 - $18.25 / Hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$13.5-18.3 hourly Easy Apply 46d ago
Puerto Rico Store Customer Service
Melaleuca 4.4
Service associate job in Guaynabo, PR
Company Profile
"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”
Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Melaleuca Store.
Overview
Provide World-Class Customer Service to our customers and employees. Ensure no or minimal wait times for our customers to complete order at checkout. Maintain a clean, brand and in-stock store throughout the day. Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers. Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers.
Responsibilities
Essential
Assembles and displays product specials and graphics in a pleasing professional presentation
Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary
Answers customer inquiries and questions with knowledgeable and professional assistance
Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, specials, etc.).
Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc.
Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc.
Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product
Assists Coordinator with Cash Reconciliation, and balancing the tills each day.
Follows proper opening and closing physical security routines.
Additional
Performs other duties as assigned or needed
Qualifications
Essential
Thorough knowledge of company policies, procedures, and the company marketing plan.
10 key by touch.
40 wpm typing.
Detailed work and organizational skills.
Ability to analyze problems and create solutions.
Ability to work independently and professionally and follow through on projects.
Ability to prioritize and organize
Ability to maintain confidentiality of sensitive areas.
Written and verbal communication skills.
Ability to work under stress.
Standing, sitting, or walking for duration of shift.
Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc.
Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc.
Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner.
Visually read reports, computer screen, bottles, products, batch numbers, etc.
Computerized accounts receivable experience.
Good math skills (add, subtract, multiply, and divide).
Strong customer relation skills for conflict situations.
Ability to lift a minimum of 40 lbs.
Pulling, stretching, bending, and lifting for duration of shift.
Ability to perform the essential duties and responsibilities with efficiency and accuracy.
Additional
Ability to climb stairs.
Word processing, graphics and spreadsheet skills.
Ability to lift 40 lbs.
Work overtime as needed
Why Melaleuca
Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation.
Excellent compensation-in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time team members that include all you would expect plus some remarkable surprises, such as a longevity bonus.
$19k-34k yearly est. Auto-Apply 51d ago
Player Service Agent
Sitio de Experiencia de Candidatos
Service associate job in San Juan, PR
Serve as customers' point of contact, including handling customer changes and requests. Make reservations for guests, conduct reservation follow-ups, arrange transportation, and assign special rooms and dinners. Prepare in-house envelops, check-out slips, airfare reimbursement slips for arriving or departing guest, as well as other reimbursements. Answer calls from customers, business partners, and provide assistance as needed. Organize and classify documents (e.g., credit applications, reservation forms) for filing. Deliver mail, photocopy documents, type, and proofread customer correspondences as needed. Assist with mail and telemarketing campaigns. Assign new players sources codes for the appropriate junket representative. Complete temporary credit line approval This Travel Only (TTO) for guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 30 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$14k-20k yearly est. Auto-Apply 6d ago
Customer Service
Alivia Health
Service associate job in Bayamn, PR
Job Description
The Customer ServiceAssociate is the face of Plaza Pharmacy - the person who assists the customer with their needs and provides friendly, courteous, and efficient service to our customers. The Customer ServiceAssociate is also responsible for everything from cash register operations and customer service to assisting in the arrangement of shelves, merchandise, and general store maintenance.
Responsibilities:
• Engages with customers and patients by greeting them and offering help with products and services. Resolves customer issues and answers their questions to ensure a positive experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Provides customer service in the photo area, cashing checks, lottery handling, OTC programs management, UVA, etc.
• Assists with exterior and interior maintenance ensuring a clean and orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Required:
• High School diploma.
***Patrono con Igualdad de Oportunidades de Empleo M/H/V/I***
$25k-29k yearly est. 1d ago
Customer Service Representative
Genpt
Service associate job in San Juan, PR
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$13k-21k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Telemedik
Service associate job in Guaynabo, PR
As a Customer Service Representative , you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence.
Essential Duties:
Communicates with members by phone to provide information about their respective health insurance plan services.
Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions.
Manages incoming calls and refers them to the appropriate resources based on the member's specific needs.
Documents and records transactions, including details of inquiries and actions taken.
Refers unresolved customer complaints to a supervisor or designated departments for further investigation.
Supports other Contact Center projects.
Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities.
Participates in training and development sessions.
Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information.
Immediately reports any Protected Health Information (PHI) exposure to the supervisor.
Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC).
Requirements:
Minimum of one (1) year of experience in Customer Service.
Completed high school and/or university credits (preferred).
Advanced knowledge of computer applications and/or Microsoft Office.
Strong customer service orientation and commitment.
Excellent verbal and written communication skills.
Fast documentation and internet navigation skills.
Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m.
What are the benefits of joining our team as a Health Services Representative?
Training in service, regulatory aspects, and healthcare.
24/7 Telemedicine service.
Free employee health and wellness programs.
Opportunities for growth and development.
Contributing to the health and well-being of the population.
Paid leave benefits.
Position Type: Full-time or Part Time Work Location: Hybrid on site in Guaynabo, PR
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)
$13k-21k yearly est. Auto-Apply 13d ago
Customer Service Representative Bilingual
3500 Square
Service associate job in Arecibo, PR
Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico
Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required
3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential.
Key Responsibilities
Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish.
Accurately document call details and process service requests in company systems.
Meet productivity and quality metrics (call handling, accuracy, timeliness).
Maintain confidentiality and adhere to all compliance and security standards.
Work collaboratively with supervisors and team members to ensure excellent customer experience.
Schedule
Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time)
Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time)
Minimum Qualifications
U.S. Citizen with ability to successfully pass a federal background check with fingerprinting.
High School Diploma or equivalent required; Associate's degree preferred.
Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages.
Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook).
Previous call center or customer service experience strongly preferred.
Ability to work on-site in Arecibo, PR on a full-time schedule.
Education & Certifications
High School Diploma or GED required.
Additional training or certifications in customer service, communications, or related areas is a plus.
What We Offer
Competitive hourly wage
Paid holidays, vacation, and sick leave
Health insurance and professional development reimbursement.
Career growth opportunities in federal contracting services.
How to Apply
Make a difference by supporting veterans while building your career in a professional call center environment!
Equal Employment Opportunity and E-Verify Statement
3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.
As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.
All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.
If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at ***************** or **************.
3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.
Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9.
3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
$13k-21k yearly est. Auto-Apply 60d+ ago
Reservations Sales Agent
Rio Mar Hospitality Management
Service associate job in Ro Grande, PR
The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Wyndham standards.
Education & Experience
High School diploma or equivalent required.
Experience in a hotel is required.
College course work in related field helpful.
Physical Requirements
Flexible and long hours sometimes required.
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Fundamental Requirements
Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
Answer guest inquiries about hotel services, facilities and hours of operation.
Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
Up sell rooms when possible.
Enter reservations into the computer according to standard operating procedures.
Communicate and work closely with the Sales Department to build group blocks and enter group bookings.
Maintain availability calendar and communicate all relevant information to the Front Desk staff.
Maintain accurate files and reports
$35k-38k yearly est. Auto-Apply 7d ago
Sales and Service Consultant
Insight Communications 4.6
Service associate job in San Juan, PR
Job Description
Department
Recursos Humanos
Location
342 San Luis St., Suite 304, San Juan, PR 00920
Position
Sales consultant
Reports to
German Muñoz
Title
Director of operations
Position type:
Full time
Part time
Contract
In house
Shift hours:
Operating: Monday to Sunday rotating shifts
Extent
No extent
General purpose
Provide professional advice to current and potential clients, to generate effective sales and meet the sales objectives set by the company; following a process through which it prospects clients, identifies needs, designs a tailored service proposal, provides follow-up and post-sale service that guarantees customer loyalty. Make visits on behalf of the Gustazos Client to the assigned businesses. Guide customers on the services and products offered, handle objections and carry out sales efforts. Complete the surveys related to the visits made. Ensuring a satisfactory service experience for the customer.
RESPONSIBILITIES AND COMPETENCES
Offer advice on products and service to customers.
Increase and provide follow-up to the client portfolio.
Achieve effective sales.
Send the visit form daily.
Report any situation or anomaly that arises during the visits.
Be oriented towards the fulfillment of objectives.
Professional appearance and excellent diction.
Follow-up and negotiation with clients.
Excellence and quality in customer service.
Ability to plan and organize (Efficient time management).
Good verbal and written communication, interpersonal and problem solving.
Possess high professionalism and ability to deal with clients.
Time management, punctuality and sense of urgency.
Dynamic and outgoing with excellent interpersonal skills.
Any other task designated by your supervisor or immediate manager, not limited to the aforementioned.
WORK EXPERIENCE REQUIREMENTS
Own vehicle in good condition
Valid driver's license
Cellular equipment
Experience and training in sales strategies and customer service.
Academic requirements
University studies in Business Administration
DEMANDS
I work mostly on the street making visits.
Sitting guiding for approximately 6 hours to be able to successfully fulfill its essential functions.
Exposed to use electronic equipment at all times to perform its functions.
Vision, speaking and listening are required to perform their functions and capable of being understood.
APPROVED by
Maria Miranda De Jesús
Title
HR & Finance Director
Employee sing
Date
Affirmative Action Plan Statement / Equal Employment Opportunity
Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training.
Insight Communications, Corp.
342 San Luis St., Suite 304, San Juan, PR 00920
Tels. ************, ************, ************ Fax. ************
$25k-29k yearly est. Auto-Apply 60d+ ago
Merchant Service Consultant (Outside Sales)
Payroc 4.2
Service associate job in San Juan, PR
Job DescriptionTitleMerchant Service Consultant (Outside Sales)
Sales
Reports to
Sales Supervisor
The Merchant Service Consultant is an outside sales position, this role helps businesses succeed by providing them with cutting-edge payment solutions, services, and hardware. In addition, the role involves traveling within Puerto Rico to meet potential clients, perform in-person product demonstrations, and deliver tailored presentations to emphasize key product benefits. You will earn a competitive base salary and commission, along with comprehensive benefits, working for a top payment processing company.
1st Year Total Compensation Package realistic opportunity $35,000 - $50,000
2nd Year Total Compensation Package realistic opportunity $50,000 - $60,000
What we're obsessive about:
Small teams, big things: We'll convey the outcomes our merchants require, provide you with the support and tools to succeed, and let you work your magic, with no needless processes to get in your way.
Develop, grow, thrive: We promote a philosophy where you can develop and grow as an individual and team. We encourage you to approach problems uniquely, try new techniques, learn from your colleagues and master your craft.
Real people, real problems: We develop solutions to our merchants' real-world challenges. Our Team Members collaborate to build the right things the right way. We are inquisitive about how things work and believe that sharing ideas and insights leads to better, more innovative products.
Duties and Responsibilities:
Customer Relationship Management: Regularly visit and maintain relationships with current and potential merchants and business partners to build rapport, sell products, and promote new offerings.
Sales and Lead Generation: Proactively identify new business opportunities, generate and qualify leads, conduct cold calls, arrange product demonstrations, and negotiate prices to close sales.
Sales Planning and Reporting: Prepare and submit regular sales reports, plans, and proposals to track progress and show sales volume and potential for expansion.
Qualifications
High school diploma or equivalent
Computer Proficiency - Possesses skills and experience with the Internet and standard MS applications, such as Word, Excel, etc. Knowledge of a sales CRM system like Salesforce would be a plus
Business Acumen - Demonstrates knowledge of POS Systems, credit card and payment solutions
Communication - Speaks and writes clearly and informatively; Demonstrates group presentation skills; Edits work for spelling and grammar; Able to analytically read and interpret written information
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
Preferred Qualifications
2 or 3 years of customer services, sales or credit card payment processing experience.
Driver's license, vehicle and availability for local travel.
Exceptional verbal, written and presentation skills in English and Spanish
Excellent customer service skills. Excellent negotiation and presentation skills.
Working Conditions
Extensive desk-based work involves prolonged periods using a computer and sitting for extended periods
Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations
Must be able to lift to 25 pounds if needed.
Travel Component
> 75%
Job Classification
Exempt
Equality:
At Payroc, we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation, or any other status protected by the laws and regulations in the locations where we operate.
Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources Department at *************.
Compensation and Benefits
Our compensation reflects the cost of labor across various geographic markets, including Puerto Rico. Actual compensation may vary based on factors such as location, skills, experience, and role-specific responsibilities. Additional forms of compensation - including incentives or bonuses - may also be included in the total compensation package.
We provide a full range of benefits to support your health and wellbeing, including medical coverage, financial resources, and additional support tools to help you succeed.
Note to Agencies:
Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.
$50k-60k yearly 3d ago
Associate, Sales & Services
Oriental Bank
Service associate job in Bayamn, PR
The Associate, Sales & Services provides an excellent customer service experience while identifying their financial needs in order to present alternatives. Find well integrated and alternative solutions while cross-selling investment, mortgage, commercial, auto among others. Assists clients with questions related to financial services. Continuously focused on developing new business relationships, while retaining and expanding existing relationships with new financial services. Position works on-site based in Bayamon, PR.
MAJOR DUTIES & RESPONSIBILITIES:
Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).
Receives bank visitors, provides information, and directs them to appropriate staff as necessary.
Responds to customer inquiries and requests regarding our products and services. Provide solutions on accounts disputes and other service activities. Take ownership of every customer issue to solve it and ensure customer satisfaction.
Listens to the customer's needs and matches those needs to the bank's products and services resulting in new products and/or referrals to strengthen the relationship.
Generates new accounts, loans and other products as defined and instructed to assist in meeting customers' needs and branch profitability goals.
Cross sells bank products and services.
Receives customers' transactions and process in system, complying with bank instructions, policies, and regulations.
Ensure compliance with the bank policy and regulations in every account or transaction performed.
Other Duties may be assigned.
EDUCATION AND EXPERIENCE:
Bachelor's degree in Business Administration or related fields required.
Two (2) years of experience in a financial services company or related work highly desirable
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Excellent consulting, sales, and interpersonal skills.
Outstanding communication skills both in English and Spanish (written and verbal) highly desirable.
Proficient in MS Office required.
Knowledge of the Banking Industry products, services, processes, and regulations preferred.
Availability and flexibility to adhere to branch schedule and operations.
WORK AUTHORIZATION & ELEGIBILITY:
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters
$35k-58k yearly est. Auto-Apply 5d ago
Puerto Rico Store Customer Service
Melaleuca 4.4
Service associate job in Guaynabo, PR
Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals" Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Melaleuca Store.
Overview
Provide World-Class Customer Service to our customers and employees. Ensure no or minimal wait times for our customers to complete order at checkout. Maintain a clean, brand and in-stock store throughout the day. Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers. Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers.
Responsibilities
Essential
* Assembles and displays product specials and graphics in a pleasing professional presentation
* Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary
* Answers customer inquiries and questions with knowledgeable and professional assistance
* Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, specials, etc.).
* Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc.
* Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc.
* Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product
* Assists Coordinator with Cash Reconciliation, and balancing the tills each day.
* Follows proper opening and closing physical security routines.
Additional
* Performs other duties as assigned or needed
Qualifications
Essential
* Thorough knowledge of company policies, procedures, and the company marketing plan.
* 10 key by touch.
* 40 wpm typing.
* Detailed work and organizational skills.
* Ability to analyze problems and create solutions.
* Ability to work independently and professionally and follow through on projects.
* Ability to prioritize and organize
* Ability to maintain confidentiality of sensitive areas.
* Written and verbal communication skills.
* Ability to work under stress.
* Standing, sitting, or walking for duration of shift.
* Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc.
* Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc.
* Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner.
* Visually read reports, computer screen, bottles, products, batch numbers, etc.
* Computerized accounts receivable experience.
* Good math skills (add, subtract, multiply, and divide).
* Strong customer relation skills for conflict situations.
* Ability to lift a minimum of 40 lbs.
* Pulling, stretching, bending, and lifting for duration of shift.
* Ability to perform the essential duties and responsibilities with efficiency and accuracy.
Additional
* Ability to climb stairs.
* Word processing, graphics and spreadsheet skills.
* Ability to lift 40 lbs.
* Work overtime as needed
Why Melaleuca
Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation.
Excellent compensation-in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time team members that include all you would expect plus some remarkable surprises, such as a longevity bonus.
$18k-25k yearly est. Auto-Apply 52d ago
Customer Service
Alivia Health
Service associate job in San Juan, PR
The Customer ServiceAssociate is the face of Plaza Pharmacy - the person who assists the customer with their needs and provides friendly, courteous, and efficient service to our customers. The Customer ServiceAssociate is also responsible for everything from cash register operations and customer service to assisting in the arrangement of shelves, merchandise, and general store maintenance.
Responsibilities:
• Engages with customers and patients by greeting them and offering help with products and services. Resolves customer issues and answers their questions to ensure a positive experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Provides customer service in the photo area, cashing checks, lottery handling, OTC programs management, UVA, etc.
• Assists with exterior and interior maintenance ensuring a clean and orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Required:
• High School diploma.
***Patrono con Igualdad de Oportunidades de Empleo M/H/V/I***
$15k-19k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Telemedik
Service associate job in Guaynabo, PR
Job Description:
As a Customer Service Representative, you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence.
Essential Duties:
Communicates with members by phone to provide information about their respective health insurance plan services.
Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions.
Manages incoming calls and refers them to the appropriate resources based on the member's specific needs.
Documents and records transactions, including details of inquiries and actions taken.
Refers unresolved customer complaints to a supervisor or designated departments for further investigation.
Supports other Contact Center projects.
Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities.
Participates in training and development sessions.
Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information.
Immediately reports any Protected Health Information (PHI) exposure to the supervisor.
Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC).
Requirements:
Minimum of one (1) year of experience in Customer Service.
Completed high school and/or university credits (preferred).
Advanced knowledge of computer applications and/or Microsoft Office.
Strong customer service orientation and commitment.
Excellent verbal and written communication skills.
Fast documentation and internet navigation skills.
Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m.
What are the benefits of joining our team as a Health Services Representative?
Training in service, regulatory aspects, and healthcare.
24/7 Telemedicine service.
Free employee health and wellness programs.
Opportunities for growth and development.
Contributing to the health and well-being of the population.
Paid leave benefits.
Position Type: Full-time or Part Time
Work Location: Hybrid on site in Guaynabo, PR
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)
$13k-21k yearly est. Auto-Apply 12d ago
Reservations Sales Agent
Rio Mar Hospitality Management
Service associate job in Ro Grande, PR
Job Description
The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Wyndham standards.
Education & Experience
High School diploma or equivalent required.
Experience in a hotel is required.
College course work in related field helpful.
Physical Requirements
Flexible and long hours sometimes required.
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Fundamental Requirements
Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
Answer guest inquiries about hotel services, facilities and hours of operation.
Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
Up sell rooms when possible.
Enter reservations into the computer according to standard operating procedures.
Communicate and work closely with the Sales Department to build group blocks and enter group bookings.
Maintain availability calendar and communicate all relevant information to the Front Desk staff.
Maintain accurate files and reports
How much does a service associate earn in San Juan, PR?
The average service associate in San Juan, PR earns between $12,000 and $38,000 annually. This compares to the national average service associate range of $23,000 to $63,000.