Service associate jobs in Simi Valley, CA - 1,731 jobs
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Customer Service Specialist
Pridestaff 4.4
Service associate job in Thousand Oaks, CA
Pay: $22 - $24 per hour DOE
Schedule: Monday-Friday 7:30 AM to 4:00 PM
A fast-growing e-commerce company specializing in curated travel-sized and trial-sized products for both retail and wholesale clients. Their clients include major corporations, non-profit organizations, and individual consumers who rely on them for efficient, high-quality service. Since day one, customer satisfaction has been at the core of their business. They are passionate about delivering timely, personalized support that builds lasting customer relationships. If you're looking for a company that values your contributions and initiative, we'd love to meet you.
Your Responsibilities Would Be:
Respond to customer inquiries via email and phone with professionalism and a customer-first attitude
Support clients with order modifications, including cancellations, address changes, or item substitutions
Process returns, exchanges, and refunds in a timely and accurate manner
Communicate with customers about out-of-stock or delayed items and offer appropriate alternatives
Utilize shipping software to verify and reformat addresses, print shipping labels, and ensure timely dispatch
Accurately enter and track customer data for billing and service purposes
Assist with general administrative and clerical tasks to support the department
Attend staff meetings, provide updates on customer issues, and contribute ideas for service improvements
Proactively identify potential service issues and escalate when necessary
Take ownership of your role, ensuring responsibilities are met without direct supervision
What We're Looking For:
A consumer products background is a must
Reliable and Punctual: You take pride in showing up and following through
Excellent Communicator: Strong verbal and written skills are essential for clear, empathetic interactions
Detail-Oriented: You can spot inconsistencies and ensure every order is processed correctly
Problem Solver: Able to think critically and find creative solutions when issues arise
Independent Worker: You can manage your workload, prioritize effectively, and meet deadlines without micromanagement
Team-Oriented: While independent, you're also collaborative and value clear communication with teammates
Experience using Shopify or other e-commerce platforms
Skills in Microsoft Excel (sorting, filtering, and basic formulas) and Microsoft are a must!
Previous experience in a customer service or order fulfillment role
Familiarity with shipping platforms
Apply Today!
$22-24 hourly 2d ago
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Loan Servicing Associate
Royal Business Bank 4.1
Service associate job in Los Angeles, CA
Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.
Perform loan servicing from new loan barding, process and monitor loan payment transactions, payoff demand requests, loan payoffs, insurance tracking and rate changes;
Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies;
Assist customers and staff with loan-related inquiries;
Perform loan account maintenance;
Ensure compliance with all applicable government, investors, and bank regulations;
Perform other duties as assigned
QUALIFICATIONS
EDUCATION: AA degree or equivalent
EXPERIENCE: No experience required. Experience in mortgage servicing/lending is a plus
SKILLS/ABILITES
Strong interpersonal and customer service skills
Positive attitude
PC proficiency in Microsoft Office
Detail-oriented and follow-through skills.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$36k-43k yearly est. 1d ago
Route Service Representative - Medico Long Angeles
American Textile Maintenance Co 3.5
Service associate job in Los Angeles, CA
We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships.
The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customer service of existing and new accounts.
If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you.
This position is responsible for servicing a broad range of customer accounts.
Skills and Abilities:
Must have the ability to communicate effectively both verbally and in writing.
Required to maintain an eligible driving record.
Preferred knowledge and understanding of linen industry.
Knowledge and understanding of maintaining route books, route billing and codes.
Knowledge and understanding of operating a hand held device.
Ability to work well with others and problem solving customer concerns onsite.
Must have a professional manner and appearance.
Must have exceptional organization and customer service abilities.
Must have the ability to learn and participate in group training sessions.
Computer literate.
Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day.
Education:
Must have a high school diploma or GED equivalent.
Experience:
Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred.
Benefits:
Hourly Wage
Pension Plan
Comprehensive Insurance Program
Paid Holidays and Vacation
Serious Applicants only!
Job Type:
Full-time
Salary:
$23.00 - $26.00 per hour (Class C)
$25.00 - $28.00 per hour - Class A
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 or 8 hour shift
Monday to Friday
Must be available weekends
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 5d ago
Customer Success Associate
Social Native 3.6
Service associate job in Los Angeles, CA
Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital marketing strategies. By connecting brands & agencies with a diverse network of creators, we provide data-driven insights, streamline content production, and improve performance across social and e-commerce channels. Brands like Unilever, Adidas, L'Oréal, Crocs, and Nestlé trust Social Native to enhance their paid and organic social strategies through user-generated content (UGC), branded content, and content editing solutions, ensuring they have the right creative assets to drive engagement and conversions.
We are seeking a Customer Success Associate to strengthen client relationships and ensure success in their creator marketing and content strategies. This role is ideal for someone with a strong background in digital marketing, influencer partnerships, and branded content, who can provide strategic guidance and manage client objectives effectively.
Key Responsibilities:
Client Strategy & Success
Serve as main point of contact and trusted advisor to clients, helping them navigate the evolving creator marketing landscape.
Ensure that campaign objectives, content strategies, and creator partnerships align with client KPI's and overall marketing goals.
Lead Monthly & Quarterly Business Reviews and strategic discussions to assess performance, provide insights, and guide long-term planning.
Account & Revenue Management
Maintain and grow client relationships by driving retention, renewals, and expansion opportunities.
Analyze campaign performance data and provide recommendations to enhance engagement, content effectiveness, and ROI.
Identify opportunities to optimize and scale client programs through tailored solutions and best practices.
Cross-Functional Collaboration
Work closely with internal teams (Sales, Product, Marketing, and Operations) to ensure seamless execution and alignment on client needs.
Partner with creators to ensure content meets brand expectations and delivers measurable impact.
Provide structured feedback to the Product and Engineering teams to help shape platform enhancements based on client requirements.
Qualifications:
1+ years of experience in account management, customer success or customer service, working directly with clients.
Strong understanding of the digital marketing landscape & direct experience within the social media/influencer marketing space.
Experience managing both the strategic and revenue aspects of client relationships, ensuring alignment with business objectives.
Excellent communication and relationship-building skills, with the ability to manage expectations and navigate complex conversations.
Analytical mindset, with the ability to interpret data and provide actionable insights.
Ability to work in a fast-paced, high-growth environment that requires adaptability and proactive problem-solving.
Social Native Perks:
One of the best perks about Social Native is working with amazing talented people! Come see what it's like to work at a fast-paced, venture-backed tech company. We are looking for smart, driven, fun people that are eager to take ownership of exciting projects and be a part of building something great.
Attractive health, dental and vision insurance coverage
Competitive compensation structure
401(k) retirement plan
Unlimited vacation policy
$37k-56k yearly est. 1d ago
Customer Service Representative
Lumicity
Service associate job in Los Angeles, CA
Type: Full-Time | Onsite
Compensation: Base Salary $50,000 + Bonus
At Lumicity, we're a specialized recruitment consultancy dedicated to building world-class teams across some of today's most exciting and impactful industries - Technology, Life Sciences, Renewable Energy, and Aerospace.
Our success doesn't stop once a placement is made. We believe in supporting our contractors throughout their assignments to ensure a smooth, positive, and rewarding experience - and that's where you come in.
The Opportunity
We're looking for a Customer Service Representative to join our growing team in West Hollywood. This person will serve as the main point of contact for contractors once they begin their assignments with Lumicity's clients.
You'll be responsible for ensuring that every contractor's journey runs seamlessly, from timesheet submissions to ensuring payroll accuracy (though you won't be processing payroll yourself), and helping resolve any issues that may arise during the assignment.
This is a relationship-driven, service-oriented position ideal for someone who's proactive, organized, and enjoys supporting people in a fast-paced, professional environment.
What You'll Do
Serve as the primary point of contact for contractors once they are placed on assignment.
Ensure timely timesheet submissions and follow up with contractors or clients as needed.
Coordinate with the payroll and compliance teams to ensure smooth weekly or biweekly payments.
Build and maintain strong relationships with contractors to ensure satisfaction and engagement throughout their contracts.
Act as a problem-solver, helping to address and resolve issues related to assignments, communication, or client expectations.
Keep accurate records of communications, status updates, and contractor milestones.
Partner with recruiters and account managers to maintain a positive experience for both contractors and clients.
Support renewal discussions and identify opportunities to strengthen contractor retention.
Who You Are
We're looking for someone who genuinely enjoys helping others succeed and has a natural ability to stay organized while juggling multiple priorities.
A great communicator who builds trust easily and handles sensitive matters with professionalism.
Organized and detail-oriented, ensuring deadlines (like timesheets!) are never missed.
Empathetic and solutions-focused, able to navigate challenges calmly and effectively.
Collaborative, comfortable working closely with recruiters, account managers, and operations teams.
Tech-savvy, familiar with CRM systems, spreadsheets, and digital communication tools.
Experience in customer service, staffing, or contractor management is a plus, but not required.
Why Join Us?
Be part of a fast-growing company with a strong reputation in high-impact industries.
Work in a collaborative, people-first culture where your role directly affects contractor satisfaction and retention.
Enjoy clear career growth opportunities, with potential to move into account management or operations leadership.
Get hands-on training and mentorship from industry experts.
Thrive in a high-energy, supportive, and team-oriented office environment in West Hollywood.
$32k-41k yearly est. 2d ago
Customer Service Lead
The Phoenix Group 4.8
Service associate job in Los Angeles, CA
Key Responsibilities
Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
Provide polished, high-touch service to all visitors and external guests
Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
Train and support team members on established processes, tools, and workflows
Foster a collaborative team environment where ownership and accountability are shared across all agents
Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times
Qualifications
We're interested in candidates who:
Communicate clearly and professionally, both verbally and in writing
Consistently deliver exceptional customer service and take pride in exceeding expectations
Demonstrate sound judgment and the ability to assess situations and take initiative independently
Has had previous management or lead experience in a customer support role
And who have:
A high school diploma or equivalent
At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment
Administrative experience, preferably within a professional services or corporate setting
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$36k-46k yearly est. 5d ago
Customer Service Representative
Karen Kane 3.6
Service associate job in Vernon, CA
We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.
About the Role - Job Responsibilities Include:
Respond, answer, and resolve any customer inquiries and concerns
Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise
Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
Provide product detail to our Ecommerce team to help improve online product descriptions
Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise
Offer suggestions as needed to improve team processes or efficiencies
Respond promptly and accurately to customer inquiries and requests
Assist customers with placing, tracking, and returning orders
Work with Ecommerce team on related initiatives and activities as needed
Qualifications - Candidate Requirements:
High school diploma / GED
Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
Ability to read, write, and speak in both English and Spanish (bilingual)
Self-motivated with the ability to question and learn new tasks quickly
Ability to empathize with and prioritize customer needs
Ability to determine customer needs and provide appropriate solutions
Highly motivated, energetic and upbeat personality
Microsoft Office Knowledge - Outlook, Excel, and Word
Ability to work independently and with a team
Pay range and compensation package - Benefits:
401k plan with partial company match
Comprehensive healthcare, dental, and vision plan
Clothing discount
Voluntary life insurance, as well as short-term and long-term disability policies
Voluntary free annual biometric health test
Early access to company sample sales
Company-sponsored Wellness program
Access to free monthly health & mindfulness webinars
Seasonal monetary awards for participation in company Fitness Challenges
Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
$28k-35k yearly est. 5d ago
D365 Field Service Consultant + Sap Integration
Itc Worldwide 4.7
Service associate job in Los Angeles, CA
Dynamics 365 Field Service Support: Provide technical support, issue resolution, and system maintenance for Dynamics 365 Field Service systems.
Customer Interaction: Engage with U.S. clients to understand their Field Service requirements and communicate effective solutions.
Problem Solving: Diagnose and resolve technical issues related to Field Service operations efficiently.
Customization and Enhancement: Utilize JavaScript, CSS, and HTML to enhance the user interface and functionality of Dynamics 365 Field Service.
PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps.
SAP Integration: Facilitate seamless integration and support for clients using SAP alongside Dynamics 365 Field Service (knowledge desirable).
Collaboration: Work closely with internal teams and developers to address complex Field Service issues and ensure timely resolutions.
Training and Guidance: Provide end-user training to ensure effective utilization of the Field Service system.
Proactive Approach: Anticipate and address issues, make system improvements, and help other support teams resolve issues within SLA. Qualifications:
5-8 years of experience in supporting and administering Dynamics 365 Field Service.
Technical Skills: Strong expertise in Dynamics 365 Field Service, including customization, configuration, and troubleshooting.
JavaScript, CSS, HTML: Proficiency in customizing and enhancing Dynamics 365 Field Service user interface and functionality.
PowerApps: Hands-on experience with PowerApps for app development and automation.
SAP Knowledge: Desirable understanding of SAP for integration and support.
Communication Skills: Effective communication with U.S. clients and internal stakeholders.
Time Zone Experience: Experience working in the Pacific and Central Time Zones is an advantage.
Certifications: Microsoft Dynamics 365 Field Service certifications are preferred.
Problem-Solving: Ability to diagnose and resolve technical issues in the Field Service domain.
Documentation: Strong documentation skills to maintain records of support activities.
Proactive Mindset: Initiative to proactively address issues and contribute to system improvements.
Team Player: Collaborative attitude to work effectively with cross-functional teams.
Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must Onsite Offshore coordination experience is a must Additional Information:
SAP Field Service Management with SAP S/4HANA Service A PLUS
Required Certifications:
MB-240 Microsoft Dynamics 365 FIELD SERVICE
PL-200
Base Monthly Salary
Competitive ++
Annual Performance Bonus
$98k-130k yearly est. 60d+ ago
Customer Retention Specialist - State Farm Agent Team Member
Jessica Sawyer-State Farm Agent
Service associate job in Thousand Oaks, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Flexible schedule
You May Be a Great Fit as a Customer Retention Specialist at Jessica Sawyer Insurance Agency.if:
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 175 E. Wilbur Rd. Ste. 102, Thousand Oaks, CA 91360
At Jessica Sawyer Insurance Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer service or account management preferred.
Must be able to obtain applicable state insurance licenses. - having licenses in place, preferred
$33k-46k yearly est. 18d ago
Auto Repair Service Consultant
Future Auto Service
Service associate job in Burbank, CA
Future Auto Service is seeking a full-time Auto Repair Service Consultant to join our team in Burbank, CA. This role is ideal for a seasoned professional who excels in customer service, understands automotive repair processes, and thrives in a fast-paced environment. If you're ready to bring your expertise to a company that values your contribution, apply today!
Pay: $50,000 to $120,000 annually, plus commission
Benefits:
An IRA
Bonuses
Flat-rate work
A pristine work environment with the latest tools and equipment
Frequent company lunches and fun company parties
QUALIFICATIONS
5+ years of experience as a service writer or service advisor
Strong knowledge of automotive systems and sales
Excellent customer service and problem-solving skills
High energy and professionalism in meetings and daily interactions
Keep reading to learn more about this position!
WHAT TO EXPECT AS AN AUTO REPAIR SERVICE CONSULTANT
In this full-time role, you'll serve as the primary point of contact between customers and technicians. You'll greet clients, assess their vehicle concerns, recommend services, and ensure clear communication throughout the repair process. Your ability to solve problems and deliver excellent service will be essential to maintaining customer satisfaction and operational efficiency.
ABOUT US
Future Auto Service is renowned for delivering exceptional auto repair and maintenance solutions. Founded in 2016 through the acquisition of a longstanding mechanic shop, we are dedicated to exceeding our customers' expectations. Our talented team, organized workspace, and advanced tools enable us to provide high-quality, efficient automotive services that transform first-time clients into loyal customers. Come join our thriving workshop and take the next step in your career with a team that truly values and supports its members!
HOW TO APPLY
Don't miss this chance to grow your career as our Auto Repair Service Consultant. Our initial application process is quick, easy, and mobile-friendly. Apply today to take the first step toward your future with us!
$50k-120k yearly 60d+ ago
FOOD SERVICES CONSULTANT, PROBATION
Los Angeles County (Ca
Service associate job in Los Angeles, CA
This announcement is a reposting to re-open the filing period. EXAMINATION NUMBER: F4797A-R TYPE OF RECRUITMENT: We welcome application from anyone FILING PERIOD: The application filing period will begin on October 9, 2025, at 8:00am. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.
The Los Angeles County Probation is recruiting highly motivated and career-minded individuals to fill the position of Food Services Consultant. To view classification standards for the position, Click here
For information about the amazing benefits offered by Los Angeles County, please Click here
* Counsels and consults with directors of Probation Department detention centers and residential treatment facilities to provide information on all aspects of the Probation Department food service program including the training of culinary personnel, the ordering of food, and the acquisition of food service equipment
* Proposes alternate solutions to such specific food service problems as lack of training, disciplinary problems, overspending for food, buying food out of season, wastage, and lack of portion control.
* Conducts regular on-site inspections of Probation Department food service facilities at all detention and residential treatment centers and checks performance of all kitchen functions to ensure that health standards are being followed governing cleanliness, proper food storage, temperature, length of storage time and other standards of food service operation.
* Reviews inspection findings with the person in-charge of each kitchen and interviews food service personnel to appraise the effectiveness of the facility training program and to ensure their knowledge of correct procedures governing food preparation and safety precaution; reports inspection findings to management.
* Plans and develops the master menu and uniform procedures, practices and standards for all food service operations and monitors their implementation by line management.
* Monitors food service operations provided by vendors to ensure compliance with contract provisions.
* Prepares and publishes food menus, including special diet menus for use throughout the Probation Department and consults with nutritional experts to ensure a variety of pleasing and nutritionally balanced meals for juvenile wards.
* Consults with and advises departmental administrators on the design and layout of new or remodeled food service facilities, the development of specifications for new food service equipment and training needs of food service personnel.
* Confers with Internal Services Department representatives and food vendors to keep informed about new food products and food price trends; modifies menus and food orders to add or delete food items to take maximum advantage of market conditions.
* Confers with facility directors and Internal Services Department to assure preparation and maintenance of all necessary documentation required by Federal and State agencies for continued departmental participation in such programs as the School Lunch Program and the Surplus Food Program of the U.S. Department of Agriculture; maintains liaison with the area director of the State School Lunch Program to keep current compliance requirements.
REQUIREMENTS TO QUALIFY:
* Current certification as a Registered Dietician by the Commission on Dietetic Registration, the credentialing agency of the American Dietetic Association - AND - Two years' food management experience at the level of the County of Los Angeles class of Food Services Manager or higher, planning menus and directing staff in the ordering, preparation and distribution of all meals in a large facility such as a hospital or correctional facility.
LICENSE:
A valid California Class C Driver License is required to perform job-related essential functions.
PHYSICAL CLASS II-Light:
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENT INFORMATION:
* A copy of the Registered Dietician certificate must be attached to the application at the time of filing or within seven (7) calendar days of online application submission or your application may be rejected. Please submit documentation to ************************************** and indicate your name, the exam name, and the exam number.
Experience at the level of Los Angeles County's Class of Food Services Manager is defined as follows: Plans menus and directs culinary and other food service workers in the ordering, preparation and distribution of all meals, including special diets, in a hospital or correctional facility with a large population. You may still qualify even if your job title isn't exactly the same as the ones listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.
Withhold information:
No withholds and/or will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing.
EXAMINATION CONTENT
This examination will consist of two parts:
Part I: A multiple choice and/or simulation assessment weighted at 60%, measuring:
Professional Potential, Achievement, Maintains Good Working Relationships, Analyzes Information, Learns Quickly, Generates New Ideas, Uses Time Efficiently, Works to High Quality Standards, Adapts to Change, Copes with Uncertainty, Willingness to Learn, Responsibility, Deductive Reasoning, and Verbal Ability
MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY APPLICANTS PER CIVIL SERVICE RULE 7.19.
Part II: A Training and Experience Evaluation, weighted at 40% measuring:
Professional/Technical Knowledge (Principles, methods and equipment used in serving food in institutional settings; Federal, State, and local kitchen and food sanitation laws and regulations; and Food Nutrition), Safety Awareness, and Customer Service
Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on the combined parts of the examination in order to be placed on the eligible register.
SCORES CANNOT BE GIVEN OVER THE PHONE.
NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add **************************************, *********************, *******************, ***********************, *********************, noreply@proctoru.com and ************************* to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
Transfer of Test Components:
* Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.
* This examination contains test components that may be used in the future for new examinations, and your test scores may be transferred.
Test Preparation
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary.
* An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at ************************ Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
* Additional online practice tests are available at ************************************************ You can also access test preparation for the computerized portion of the test by going to *********************************************
Testing Accommodation
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
ELIGIBILITY INFORMATION
Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months.
SPECIAL INFORMATION
FINGERPRINTING AND SECURITY CLEARANCE
A thorough background investigation will be conducted prior to appointment. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on the employment application, resume, and during the examination process is subject to verification. Candidates who are found unsuitable for employment will be removed from the eligible register pursuant to Civil Service Rule 6.04.
VACANCY INFORMATION
The resulting eligible register for this examination will be used to fill vacancies located in the Los Angeles County Probation Department.
AVAILABLE SHIFT
Any
APPLICATION AND FILING INFORMATION
We only accept applications filed online. Application submitted by U.S. mail, fax or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.
Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning the ending dates, number of hours worked per week, and descriptions of work performed.
We may verify information included in the application at any point during the examination hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into Governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.
* ***********************
* *********************
* noreply@proctoru.com
* *************************
* *********************
* **************************************
New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to improve the security of the online application and to prevent incorrectly entered email addresses.
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Los Angeles County Probation Department is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Department Contact Name: Christina Rojas
Department Contact Number: **************
Department Contact Email: **************************************
Testing Accommodations Coordinator: TestingAccommodation@hr.lacounty.gov
Teletype Phone: **************
Alternate Teletype Phone: **************
California Relay Services Phone: **************
$48k-105k yearly est. Easy Apply 60d+ ago
Reservationist
The Hollywood Roosevelt Hotel 4.1
Service associate job in Los Angeles, CA
Job Description
Reservationist-The Hollywood Roosevelt
The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all.
Position Overview:
We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel.
What You'll Do
Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone
Assist guests with reservations, changes, and special requests with accuracy and care
Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions
Communicate guest needs clearly with hotel departments to ensure a seamless experience
Use upselling techniques to enhance guest stays and maximize revenue
Handle guest concerns calmly, professionally, and efficiently
Maintain confidentiality, organization, and attention to detail in a fast-paced environment
What we are looking for
A passion for customer service and hospitality
Strong communication skills and a professional phone presence
Ability to problem-solve and manage challenging situations with confidence
Attention to detail and strong organizational skills
Dependability, adaptability, and a team-first mindset
Customer service experience required; hospitality experience preferred
Why The Hollywood Roosevelt
You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences.
Apply Now and join the team at The Hollywood Roosevelt!
$34k-40k yearly est. 1d ago
Public Services Officer
City of Santa Monica, Ca 4.1
Service associate job in Santa Monica, CA
Join the Santa Monica Police Department as a Public Services Officer (PSO)! Looking for a meaningful career, great pay, and excellent benefits? The Santa Monica Police Department is hiring Public Services Officers. A key role supporting public safety and serving our community.
Why Apply?
* Make a difference through daily public interaction and community support
* Work in Santa Monica, a vibrant, diverse coastal city
* Competitive salary & benefits with long-term career growth
* Be part of a respected, community-focused police department
If you have recent paid experience involving public contact and enjoy helping people, this role may be a great fit.
Below is what you can potentially be making annually at Step 1 and Step 5 of the Public Services Officer salary range.
Salary and Benefits Breakdown
Step (1)
Top Step (5)
Annual Base Salary
$65,736
$81,156
Education
$1,315/annual
2% - Bachelor's degree 1% - Associate's degree
$1,623/annual
2% - Bachelor's degree 1% - Associate's degree
Bilingual Pay
$1,800/annual (for Spanish, $69.23 paid bi-weekly)
$600/annual (for non-Spanish, $23.08 paid bi-weekly)
$1,800/annual (for Spanish, $69.23 paid bi-weekly)
$600/annual (for non-Spanish, $23.08 paid bi-weekly)
Uniform Allowance
$910/annual ($35 paid bi-weekly)
$910/annual ($35 paid bi-weekly)
Bio-Hazard & Safety Pay
$1,950/annual ($75 paid bi-weekly)
$1,950/annual ($75 paid bi-weekly)
Total
$71,711
$87,439
Additional Compensation Opportunities:
Other incentives not included in total above: Fully-paid Medical Insurance Premiums, Wellness Benefit of $100 annual, Paid Winter Closure, Overtime, Shift Differentials, Call Back Pay, Filming Assignment, Cost of Living Adjustments (COLA), Holiday Pay (13 Holiday Pay plus 3 non-cashable), Military Leave, Paid Parental Leave, Personal Leave, Family Leave, Bereavement Leave, Sick Leave Buy Back, Vacation Cash-Out, Employee Parking, City Paid Deferred Compensation, Tuition Reimbursement, Training/Professional Development.
PLEASE REVIEW THE IMPORTANT INFORMATION BELOW:
The job posting will remain open on a continuous basis. However, the initial cutoff for screening applications is 11:59 PM on February 15, 2026. Applications received after this time will be reviewed in the next screening cycle. Please ensure your application is submitted by the 15th for consideration in this round.
PLEASE NOTE TEST DATES:
* Written Exam: March 26, 2026
(Application window: January 26 - February 15, 2026)
* Performance Test (Bicycle Obstacle Course): April 14, 2026
Please ensure you are available on the respective dates.
For more information about the Santa Monica Police Department, visit Join SMPD.com
Job Summary: Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections, enforce park rules, City ordinances, laws, and regulations.
Representative Duties
Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections. Enforce City municipal codes, laws, rules and regulations of areas assigned. Conducts general crowd and traffic control, reviews permits, monitors park fields and other City facilities for irregularities or unauthorized use.
Interacts with City staff regarding general operations at assigned areas, assisting with the securing of fields, parking lots, gates and unattended property, and other City facilities as designated. Monitors storage containers and releases property when properly identified. Monitors police radio calls and responds to situations as needed. Resolves non-violent disputes and minor disturbances. Performs general crowd and vehicle traffic control as directed.
Issues notices of violation, parking citations and other applicable citations, including but not limited to administrative citations to individuals in violation of municipal codes and infractions on the beach, parks, parking structures, and other areas patrolled City-wide. Writes minor non-custody reports. Utilizes noise decibel meter to test noise level. Appears in court as needed.
Follows applicable safety rules and regulations.
Reports hazardous, unsafe or irregular conditions within the patrol area.
Provides information, direction and assistance to the public and local merchants.
Responds to medical aid calls as a first responder.
Performs other related duties, as assigned.
Requirements
Knowledge, Abilities and Skills:
Knowledge of:
General security practices and patrol procedures.
Resource and referral information.
Effective customer service techniques.
Ability to:
Learn relevant park rules and regulations, municipal codes, air traffic codes, police policy and procedures, penal codes, vehicle codes, health and safety codes, and business and professional codes.
Interact and provide information and direction and to assist the public and City staff.
Learn about City attractions and services.
Make and record accurate, detailed observations.
Monitor and operate radio equipment, learn appropriate radio codes, procedures.
Use good judgment, grasp information quickly, and take appropriate action.
Work independently.
Establish and maintain effective and cooperative working relationships with City employees and the public.
Provide effective customer service.
Skill in:
Reading, writing and communicating at an appropriate level.
The use of personal computers and applicable software applications.
Working with various segments of the population in difficult situations.
Determining priority calls to police.
Determining when to elevate incident.
Riding a bicycle and operating a motor vehicle.
Performing mathematical calculations at an appropriate level.
Education, Training and Experience:
Graduation from high school or the equivalent.
One year of recent, paid related work experience involving heavy public contact.
Licenses and Certificates:
Possession of a valid Class C driver license.
Completion of a POST approved Bicycle Patrol course for non-sworn employees within six months from the date of hire.
A standard first aid certificate, CPR and POST Penal Code 832 certificates must all be obtained within the first twelve months from date of hire.
Supplemental Information
HOW TO APPLY: An on-line City application and required supplemental questions must be completed for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
NOTE: Only permanent employees are eligible for a transfer. Employees submitting transfer applications must notify the recruitment analyst via email upon submission of their application.
SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing will consist of the following:
* Written Examination: 100%
* Performance Examination (Bicycle Obstacle Course): Pass/Fail
BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
Medical Examination: Prior to appointment, candidates must successfully complete a thorough examination, including a drug screen, to determine if they meet the City's medical standards.
NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Equity & Inclusion Statement
The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call ************** (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination
WORKING CONDITIONS:
Work is generally performed inside and out in seasonal climate and weather conditions where noise, dust, dirt, vibrations, odors, and fuel fumes are generally encountered. Physical demands included walking, climbing, running, bending, riding a bicycle, standing for prolonged time periods and moving of objects requiring motions such as dragging, bending and carrying and lifting up to 25 lbs. May be required to work weekends, evenings, holidays, on-call and overtime. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification.
The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.
01
The position of Public Services Officer requires graduation from high school or the equivalent.
Do you meet this requirement?
* Yes
* No
02
The position of Public Services Officer requires possession of a valid Class C driver license.
Do you meet this requirement?
* Yes
* No
03
Describe your paid work experience involving heavy public contact and/or community involvement. Please be specific. If you do not possess this experience, please indicate N/A.
04
Describe any security or patrol paid experience you have. Include in your description whether your security/patrol work was conducted on foot, in a vehicle, and/or riding a bicycle. If you do not possess this experience, please indicate N/A.
05
Describe your work experience enforcing rules, regulations and/or safety codes. If you do not possess this experience, please indicate N/A.
06
IMPORTANT INFORMATION ABOUT THE POSITION (PLEASE READ) The following are the working conditions under which a Public Services Officer may work: a. Public Services Officers are assigned to work one of three shifts: Day Watch, Night Watch and Morning Watch, covering a twenty-four (24) hour period. b. Public Services Officers will be required to work weekends. c. Unless it is a scheduled day off, a Public Services Officer works on holidays, and are paid according to their Memorandum of Understanding. d. Public Services Officers may be called upon to work overtime to complete a daily work priority or to provide coverage during personnel changes. e. Employment with the Police Department is subject to completion of a thorough background investigation. f. There is a one year probationary period. I have read the description provided above and understand that if I am selected for this position these conditions will apply.
(Please initial)
Required Question
Employer City of Santa Monica
Address 1685 Main Street, Room 101
P.O. Box 2200
Santa Monica, California, 90401
Phone ************
Website *******************************************************
$65.7k-81.2k yearly 4d ago
Reservationist
Elephante
Service associate job in Santa Monica, CA
Now Hiring: Part-Time Reservationist - Èlephante
Position: Part-Time Pay Range: $20-$22/hour Estimated Hours: 25-30 hours per week
Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team.
This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion.
What You'll Do
Manage restaurant reservations and guest inquiries via phone and email
Use OpenTable to create, update, and manage reservations (including notes, preferences, and special requests)
Confirm and reconfirm reservations and assist with overbook situations in coordination with the Manager on Duty
Provide accurate information about the restaurant, menus, and special events
Handle pre-payments for reservations and events when required
Maintain accurate reservation records and troubleshoot discrepancies
Support promotions and special events by communicating details clearly to guests
Communicate effectively with managers and front-of-house teams
Uphold confidentiality and follow all health, safety, and company policies
What We're Looking For
Part-time availability, including evenings, weekends, and holidays
OpenTable experience required
Previous Host experience strongly preferred
Prior Reservationist experience a plus
Printing experience a plus
Strong written and verbal communication skills
Professional, organized, and guest-focused demeanor
Ability to multitask and remain calm under pressure in a high-volume environment
What We Offer
Competitive pay: $20-$22/hour
Part-time schedule (25-30 hours per week)
Supportive, collaborative team environment
Opportunity to grow within a well-established hospitality group
Why Join Èlephante?
At Èlephante, we pride ourselves on delivering unforgettable experiences to our guests and fostering a positive, professional workplace for our team. Your role as Reservationist is essential in setting the tone for every guest interaction.
Apply today and become the voice of Èlephante in Santa Monica.
Salary Description $20 - $22/hr
$20-22 hourly 23d ago
VIP Reservation Agent
Hankey Group External
Service associate job in Los Angeles, CA
Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway's growth is exciting and our Call Center is seeking a highly motivated, enthusiastic, and detail-oriented Reservation Agent to support our VIP operation. The ideal candidate will express an energetic personality to mirror our Exotic and Luxury vehicle fleet. With Midway Car Rental's continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company's growth.
RESPONSIBILITIES:
Demonstrate exceptional customer service with an excellent phone etiquette.
Multi-tasking: listening, talking, inputting information into our rental system.
Create reservations, sales, and upsell customers
Respond to email inquiries
Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
Assist customers by effectively responding to or resolving customer service issues.
REQUIREMENTS:
1-2 years of customer service experience
Require strong English communication skills, both verbal and written
Extremely high energy level
Available to work nights, weekends, and holidays
Great at multi-tasking
Attention to detail and organized
Pass background; inclusive of Pre-Employment Drug Test, SSN Validation, and Criminal Record
Clean driving record with no drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring
Minimum 3 years of licensed driving history
Compensation:
$20-$22/ hourly
Communication
By applying to this posting, you are approving communication via text messages from Midway Car Rental throughout the application process. You have the right to opt out of communication via text messages by notifying Midway upon receipt of your first text message or by written email to Midway.
Company Benefits:
Paid Holidays, Vacations and Sick Days Off
Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment
401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment
$20-22 hourly 2d ago
Customer Service
Advantage Resourcing
Service associate job in Santa Fe Springs, CA
Advantage Resourcing provides workforce recruiting and placement services. As one of the world's leading staffing companies, our primary objective is clear-cut: To perfectly align the best people with appropriate positions around the globe. Through contingent, contract and direct hire services, the specialized recruiters at Advantage Resourcing place career-minded people in a wide variety of jobs in different fields.
Advantage Resourcing offers a number of services to help you find the job for you. Regardless of the career stage you may be in-identifying work interest, searching for that first job, looking to take the next step-Advantage Resourcing can help you discover the personal and career success you desire.
Job Description
Great Opportunity! Seeking a great Customer Service Rep. The position is Temp to Hire. Medical and Dental benefits. 401K.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Answer incoming sales calls via telephone, written inquiries and facsimile requests.
2. Promote and effectively sell company products using established company sales techniques.
3. Clarify and fulfill customer requests/needs by presenting various selections of products and services & providing pricing & information as requested.
5. Understand and respond to customer delivery needs by interfacing with internal personnel.
6. Monitor customer jobs (orders) & appropriately communicate with customers.
7. Understand and support established sales policies and procedures to provide proper and effective treatment to customers.
8. Relate new product ideas and product opportunities to management for evaluation.
9. Emphasize saleable services of products to include quality and ability to meet customer specifications.
10. Review, prepare & process all paperwork for orders to include sales contracts, prints, terms & conditions and any other related documentation. Ensure all documentation is prepared in a complete manner to correctly produce the product.
11. Resolve customer concerns in an expeditious and tactful manner.
12. Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Interpersonal Communication Skills
Customer Service
Diplomacy
Math Aptitude
Organizational Skills
Negotiations
Professionalism
Presentation
Time Management
Blueprint reading. Parts such as metal, plastic or rubber would be extremely helpful.
ISO Quality Systems will also be helpful.
Education/Experience:
Bachelor's Degree.
Prior sales experience helpful.
Additional Information
Company Perks- As an Advantage Resourcing employee, you will also receive great benefits, including:
Optional health benefits, including medical, dental, vision, and group life insurance.
Competitive weekly pay
$31k-38k yearly est. 3d ago
Reservationist
Journal Hotels 3.3
Service associate job in Los Angeles, CA
Reservationist-The Hollywood Roosevelt
The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all.
Position Overview: We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel.
What You'll Do
Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone
Assist guests with reservations, changes, and special requests with accuracy and care
Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions
Communicate guest needs clearly with hotel departments to ensure a seamless experience
Use upselling techniques to enhance guest stays and maximize revenue
Handle guest concerns calmly, professionally, and efficiently
Maintain confidentiality, organization, and attention to detail in a fast-paced environment
What we are looking for
A passion for customer service and hospitality
Strong communication skills and a professional phone presence
Ability to problem-solve and manage challenging situations with confidence
Attention to detail and strong organizational skills
Dependability, adaptability, and a team-first mindset
Customer service experience required; hospitality experience preferred
Why The Hollywood Roosevelt
You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences.
Apply Now and join the team at The Hollywood Roosevelt !
$31k-36k yearly est. Auto-Apply 32d ago
Reservationist
Culinary Lab
Service associate job in Los Angeles, CA
Job DescriptionWe are looking for individuals who are sharp, friendly and articulate, to field all incoming calls for our restaurants. An interest and passion for food and hospitality is a big plus! Part-time position 3 shifts per week; Wednesday and Friday and Saturday availability required.
2+ years hosting/receptionist experience strongly preferred.
Responsibilities include:
• Answering calls using multi-line phone system
• Assisting guests in making reservations
• Addressing guest inquiries
• Retaining new information given on a regular basis regarding each restaurant (menu updates, restaurant promotions,
changes in procedures, etc.)
• Addressing miscellaneous admin and data-entry projects during downtime
• Supporting corporate team with administrative and office duties
• Supporting restaurants with administrative and office duties as necessary
• Make outbound calls to confirm reservations
Required skill set:
• Friendly and personable
• Excellent phone etiquette
• Detail-oriented and organized
• Ability to multi-task
This role offers growth opportunities within the corporate office and our restaurants. Based in Los Angeles, Culinary Lab creates, owns and operators a portfolio of restaurants. We also create and manage restaurants for leading real estate developers and hotel owners - driving demand and revenue at our partners' properties. Through food, ambiance, drinks, and service, our award-winning restaurants and lounges transport guests to exciting places around the world, from Peru to Italy, to Tokyo - and, of course, Los Angeles, where it all began.
Culinary Lab has multiple concepts, including Hinoki & the Bird, Rosaline, Blackship, Sorra, Pizzeria Ortica, 33 Taps and Lost Property. Please see our web site at: *******************
$28k-35k yearly est. 13d ago
Membership Service Consultant
Los Angeles Football Club 3.9
Service associate job in Los Angeles, CA
The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC's ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world's game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles.
POSITION SUMMARY
The Membership Service Consultant position is responsible for renewing, cross selling, and engaging current LAFC season ticket members. Each Membership Service Consultant has a book of business ranging from 300-400 season ticket members. This role is responsible for providing best-in-class service to their respective accounts to ensure renewals. Service duties include but are not limited to resolving in-game issues, invitations to exclusive member events, and follow-up sales meetings for upgrades or add on to pre-existing plans.
This role reports to our Manager, Membership Service. Compensation for this role includes an hourly rate as well as additional opportunities through commission.
LAFC is currently operating on a hybrid work model with a minimum of 2 in-office days per week. Please note that this may vary by role, and your scheduled in-office days are up to the discretion of your supervisor.
ESSENTIAL FUNCTIONS
In person meetings with respective account members on event and non-event days to ensure membership expectations are being met and fulfilled for all MLS and non-MLS events at BMO Stadium.
Partner with department manager to develop and execute exclusive events for current season ticket members.
Build and maintain positive relationships with respective accounts and members.
Leverage relationships with current account holders to gain referrals resulting in potential new business.
Prospect and execute meetings with influential business leaders in the Greater Los Angeles area.
Responsible for completion of individual metrics set each week by department manager.
Participate in networking and development events - including but not limited to clinics, speaker series, etc. Note some events take place after business hours.
Responsible for ticket and account resolutions and inquiries.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attend Club sponsored charity events within the local community.
Other tasks and duties as assigned by Supervisor/Management.
QUALIFICATIONS
Bachelor's degree from an accredited College or University required, major in Business or Sports Management preferred.
Minimum of 2 years related work experience required, with a major sports team preferred.
Exceptional organizational and time management skills with the ability to multitask and execute in a timely manner.
Must be flexible with the ability to adapt in a fast-paced work environment with challenging demands and frequent changes.
Ability to maintain a high level of confidentiality at all times.
Must possess a professional demeanor and have the ability to interact with all levels of the organization and outside contacts.
Ability to communicate efficiently and effectively - both verbal and written.
Proficient in Microsoft Office - specifically Word, Excel, PowerPoint, Outlook.
Must be able to work nights, weekends, and holidays, as the event calendar requires.
Bilingual in Korean is a plus.
SALARY RANGE
At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training. Pursuant to state and local pay disclosure guidelines, the compensation for this role is $21.51 per hour. This role is eligible for additional compensation through commission.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.
$21.5 hourly Auto-Apply 50d ago
Route Service Representative (Class A) - RMC Long Beach
American Textile Maintenance Co 3.5
Service associate job in Long Beach, CA
Compensation: $25 and up About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932.
Our work environment includes:
Growth opportunities
On-the-job training
Safe work environment
Job Description:
The Route Sales position is primarily responsible for customer service as a Route Service Representatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager.
Requirements:
• Understand the products, processes, and capabilities of ATM.
• Continuous training programs for all service team members in the following areas:
• Communicate efficiently with all pertinent departments.
• Be a good listener to the customer and work team.
• Flexible to the ever-changing market climate
• Understand new products, pricing strategies, and other processes when appropriate.
• Maintains and reviews service effectiveness records.
• Assures that good housekeeping practices are maintained in service office area and vehicles.
• Works with other Team Members to solve mutual problems.
• Keep updated Route Notes (Route Notes should be updated every couple of months)
• Renew all accounts where agreements are expired (If applicable).
• Look for opportunities to grow routes (internally & externally).
• Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day
• Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route.
• Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM.
• Maintain good housekeeping practices in company vehicles and work area.
• Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc.
• Work well with others and have a Teamwork approach.
• Maintain a good standing driving record.
• Maintain a learning desire on a daily basis.
• Must be able to problem solve while at accounts.
Education:
• High school diploma or equivalent (Preferred)
Job Type:
Full-time
Salary:
Starting at $25.00 an hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid training
Referral program
Retirement plan
Vision insurance
Schedule:
10 Hour Shift / 8 Hour Shift
Day shift
Evening shift
Weekends
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Long Beach 90804 : Reliably commute or planning to relocate before starting work (Required)
Experience:
Sales: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
Class A License
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
How much does a service associate earn in Simi Valley, CA?
The average service associate in Simi Valley, CA earns between $30,000 and $79,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Simi Valley, CA