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Service associate jobs in Sioux City, IA
- 115 jobsAll
Service Associate
Customer Service Representative
Service Officer
Customer Service Liaison
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Service Advisor
Customer Specialist
Customer Support Representative
Manulife
Service associate job in Homer, NE
**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite *********************** . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a ************************ . **Ubicación principal** Estados Unidos,- Virginia Remoto a tiempo completo **Modalidades de Trabajo** Remoto **Se prevé que el rango salarial esté entre** $38,550.00 USD - $64,250.00 USD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con ************************ para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley. **Conozca sus derechos (********************************************* **Permiso Familiar y Médico** **Ley de Protección del Empleado contra el Examen Poligráfico (******************************************************************** **Derecho al Trabajo** **Verificación Electrónica (E-** **Verify** **)** **Transparencia Salarial (************************************************************************************************* Company: John Hancock Life Insurance Company (U.S.A.)$38.6k-64.3k yearly Easy Apply 60d+ agoService Advisor
Rydell Cars
Service associate job in Sioux City, IA
About Us At Sioux City Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee here at Sioux City Ford, is absolutely critical to or success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We provide our employees with the resources, training, and support to continue growing in their position and take on new challenges. As the largest locally owned dealership, we are committed to Siouxland through philanthropy and community partnerships. We are always looking for friendly, self-motivated individuals with excellent people skills to help provide an outstanding customer experience. Sioux City Ford Lincoln is looking to add a Service Advisor to our team. The Service Advisor will be act as the liaison between customers and our service technicians who work on their vehicles. You will Identify the need for, sell and schedule service work. Benefits Our family ownership and commitment to our community Several Medical and Dental Plans Unique Supplemental Insurance options and discount programs 401(k) Plan Paid time off Holiday pay “Give a Day to Charity” Pay Friday “Casual for a cause” Career Growth Opportunities Paid Training Employee vehicle purchase plans (includes immediate family members!) Discounts on other dealership products and services Duties and Responsibilities: Maintain sales goals set out by management. Maintain CSI rating at or above group average with goal of being in the top 10%. Greet customers in a timely, friendly manner, let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem, obtain customer and vehicle data, and schedule appointments. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications, using maintenance menus. Follow up progress of each repair order during the day. Contact customer regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process and appointments and return phone messages promptly. Interpret warranty information & policies to customers. Identify ROs that require special handling such as rush, customer waiting, special problem, comeback. Keep Service Manager informed of all problems & potential problems involving repairs, customers & equipment. Be up-to-date on technical & performance information on all vehicles serviced by dealership. On completion of work, repair orders must be closed in a TIMELY & EFFICIENT manner. If additional work is needed, explain the details to the customer, including the additional cost and time consideration. Follow all processes in handling our customers set by the department manager. This includes meet and greet, walk around, schedule maintenance, follow up calls, and active delivery with the customer. Any other duties or training as assigned or requested by Dealership management. Minimum Qualifications, Knowledge, Skills: General knowledge of all basic automotive repair and maintenance. Must follow Dealership safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor. Ability to read & comprehend instructions & information. Two years of experience in a dealership position preferred. Sales experience preferred. Excellent oral & written communication skills. High school diploma or equivalent. We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and a satisfactory driving record.$65k-91k yearly est. Auto-Apply 53d agoFinancial Services Liaison
Van Beek Natural Science
Service associate job in Orange City, IA
Job Description Join Our Accounting Team at Van Beek Natural Science - Financial Services Liaison Are you a detail-oriented finance professional who thrives in a dynamic environment and enjoys collaborating across teams? Van Beek Natural Science is seeking a skilled Financial Services Liaison to manage banking relationships, oversee loan and credit processes, and support comprehensive financial operations. In this role, you'll ensure financial stability, compliance, and insight-driven decision-making, all while contributing to our mission of advancing animal health and wellness through innovative solutions. Key Responsibilities: Banking & Financial Liaison Serve as the primary point of contact between Van Beek Natural Science and financial institutions. Negotiate banking services, interest rates, and financing terms to optimize the company's financial position. Monitor cash flow and liquidity, ensuring proper funding for operations and growth initiatives. Loan Management & Credit Analysis Oversee loan applications, renewals, and compliance with financial agreements. Evaluate financing options and provide recommendations for effective debt management. Prepare and maintain documentation required for loan approvals and financial audits. Accounting & Financial Operations Prepare, examine, and analyze financial records, statements, and reports. Support budgeting, forecasting, and month-end/year-end closing procedures. Ensure compliance with accounting standards, regulatory requirements, and internal policies. Assist with audits, tax preparations, and cross-functional financial projects. Financial Strategy & Risk Management Collaborate with leadership to develop and implement financial strategies aligned with business objectives. Monitor credit risks, financial exposure, and banking policies to mitigate potential risks. Stay informed on financial regulations, industry trends, and best practices to support continuous improvement. Qualifications: Bachelor's degree in Accounting, Finance, or related field. 2+ years of experience in accounting, corporate finance, or banking/financial services preferred. CPA designation preferred. Strong understanding of commercial lending, credit analysis, and accounting principles. Proficiency in accounting/financial software and Microsoft Office Suite. Excellent analytical, problem-solving, communication, and negotiation skills. Ability to work independently and collaboratively in a fast-paced environment. Why Join Van Beek Natural Science? Since 1956, Van Beek Natural Science has provided innovative, science-based natural products for animal health. As part of our finance team, you will play a critical role in ensuring the company's financial stability and supporting strategic growth initiatives. We value integrity, collaboration, and continuous improvement, and offer a rewarding environment for professionals passionate about numbers, finance, and making a positive impact in the animal health industry. #hc201398$28k-38k yearly est. 13d agoCustomer service/Sales Rep
RTA of Iowa
Service associate job in Sioux City, IA
RTA of Iowa Job Description Join Our Team as a Customer Service/Sales Rep in Sioux City, IA! Are you a people person with a knack for sales and excellent customer service skills? If so, we want you to join our team at RTA of Iowa in Sioux City! As a Customer Service/Sales Rep, you will be the face of our company, helping customers with their internet, tv, and cell phone needs and promoting our services to potential clients. Job Responsibilities: Assist customers with inquiries about our services and products Provide personalized recommendations based on customer needs Process sales transactions accurately and efficiently Address and resolve customer complaints in a professional manner Actively promote RTA of Iowa's services to increase sales Maintain a positive attitude and customer-oriented approach at all times Qualifications: Excellent communication and interpersonal skills Strong sales acumen and ability to meet sales targets Problem-solving skills and ability to think on your feet Ability to work independently and as part of a team Previous customer service or sales experience preferred If you are a motivated individual with a passion for customer service and sales, we want to hear from you! $500 fast start bonus based on production *Ask about our 3-6 month Management Training Program*$28k-37k yearly est. 60d+ agoCustomer Service Rep
Genpt
Service associate job in Sioux City, IA
Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Strong computer skills. • Strong negotiation skills. • Basic product knowledge. • Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.$28k-37k yearly est. Auto-Apply 60d+ agoCustomer Service Representative
Essilorluxottica
Service associate job in Sioux City, IA
Requisition ID: 909415 Store #: E02543 Ops - Cust Svc - General Sioux Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business. MAJOR DUTIES AND RESPONSIBILITIES Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxottica's Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned. BASIC QUALIFICATIONS High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice Strong verbal and written communication skills Demonstrated listening and comprehension skills A clear team player with strong interpersonal skills Ability to maintain composure when dealing with difficult customer situations Excellent time management skills - must be able to prioritize tasks efficiently Strong PC skills including MS Office; Word and Excel Ability to navigate information systems and internet PREFERRED QUALIFICATIONS Higher education degree Previous experience using SAP Previous experience in the optical industry, full knowledge of Luxottica's optical products and a strong command of the industry language Bilingual Spanish or French Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Sioux City Job Segment: Ophthalmic, Social Media, Healthcare, Marketing$28k-37k yearly est. 35d agoCustomer Service / Account Reps Needed ASAP!
Freedom Marketing Solutions
Service associate job in Sioux City, IA
Freedom Marketing Solutions Inc. is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results. We value teamwork within our agency and strive for great partnerships across all platforms. Customer Service Rep & Account Reps - IMMEDIATE START! Professionals with customer service experience are wanted to fill our Account Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Job Requirements College degree preferred or relevant work history Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally. We continue to train within our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market. We are currently hiring representatives to work and expand our client's campaign in the Iowa area. Additional Information Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment$28k-37k yearly est. 60d+ agoCustomer Service Representative - Sioux City, IA
Kedia Corporation
Service associate job in Sioux City, IA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.$28k-37k yearly est. 2h agoCustomer Service Representative - State Farm Agent Team Member
David Bassing-State Farm Agent
Service associate job in Hartington, NE
Job DescriptionROLE DESCRIPTION: As a Customer Service Representative with David Bassing State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.$27k-35k yearly est. 22d agoCustomer Specialist/Delivery
Hom Furniture
Service associate job in Sioux City, IA
Full-time Description Pay $22-24 an hour Responsibilities The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include: Delivering customers' furniture including assembly and installation of the furniture when required. Inspecting furniture for flaws or damage. Resolving customer complaints should they arise by working with the Customer Care department. The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning. While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down. Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction. Other duties as assigned Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical. Experience: 1-3 years related experience preferred. Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment. Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older. *Reasonable accommodations will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.$22-24 hourly 38d agoCustomer Service Rep - Part Time
Cubby's Inc.
Service associate job in North Sioux City, SD
POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.$27k-35k yearly est. Auto-Apply 60d+ agoCustomer Service Representative
Iowa State Bank
Service associate job in Remsen, IA
A Customer Service Representative is responsible for providing exceptional customer service regarding daily banking transactions such that customer's banking needs are met, and expectations are exceeded. CSR will assist customers with inquiries and problem resolutions in accordance with Iowa State Bank's policies, standards and regulations. Every transaction should be viewed as an opportunity for new business development by making the customer aware of any product or service that may be of benefit to them. In addition to one-on-one contact, customer referrals will be made on an on-going basis as an integral part of the sales process, enabling Iowa State Bank to further develop relationship banking. Requirements Handle customer transactions including but not limited to account deposits, withdrawals, loan payments, cashing checks, check deposit hold, cash advances, stop payments, gift cards, and issue Cashier's Checks. Buy and sell money to other tellers and vault Balance drawers daily and vault money as needed with no errors Complete regulatory reporting forms as needed Answers telephone calls to assist customers with questions or requests and/or transfer calls to appropriate personnel Prepare statements for mailing to customers Perform teller duties within the Drive-Up Window and participate in the late-night rotation schedule. May be asked to travel to other branch locations to assist in teller duties as needed to ensure adequate coverage. Accepts other responsibilities as assigned to help embrace ISB's values Other Duties Will have extensive contact with the public and conduct relationships in a manner that will enhance the overall professional image and marketing efforts of the agency and bank. Participate in outside civic activities that enhance the agency, bank and personal growth. To perform the job successfully, the following competencies should be demonstrated: Customer Service - respond to both internal and external clients by taking ownership of customer issues and placing priority on client follow-up in a timely and courteous way. Communication - must be able to communicate thoughts clearly, both orally and written. Must be able to communicate effectively with co-workers and clients. Listens and gets clarification. Initiative and Independence - seeks out new tasks and opportunities to expand abilities and solve problems. Ask for and offers help when needed. Demonstrates enthusiasm, independence and persistence to solve problems. Time management - completes work and training according to established timelines. Able to prioritize to make best use of time for high priority tasks. Adaptability - Flexible and open to change; sees it as an opportunity. Technology systems - Must understand the day-to-day processes for systems as they apply to the job. Teamwork - Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Contributes to a positive team spirit. Supports everyone's efforts to succeed. Can be depended on to complete assigned tasks in an accurate and timely manner. Professionalism - is punctual in reporting for work. Reports hours worked and time off using current payroll system. Projects a professional image in dress, manner, communication and focus. Organizational Support - Follows policies and Procedures. Completes required training in advance of deadlines. Attends staff and training sessions as required. Supports organization's goals and values. Respects diversity. Safety and Security - Follows opening and closing procedures as detailed in the Security program. Follows bank procedures for safety of bank, co-workers, and clients. Salary Description $16-19/ hr. depending on experience$16-19 hourly 35d agoClient Services Representative
Trans Ova Genetics
Service associate job in Sioux Center, IA
Trans Ova Genetics is seeking a relationship-driven professional who thrives on delivering exceptional service and strategic solutions. In this Client Services Representative role, you'll build long-term client partnerships, provide personalized consultation, and collaborate with internal teams to ensure success. If you have a background in animal science or agriculture, enjoy solving complex challenges, and are passionate about supporting client goals, we'd love to hear from you! This opportunity requires onsite, in-office work based out of Dumas, TX. This role acts as a strategic partner and advocate for Trans Ova Genetics clients by delivering personalized consultation, operational support, and proactive communication. This role balances a commitment to exceptional client service with collaboration across internal teams to ensure timely, effective, and customized solutions that drive client success and long-term loyalty. Key Responsibilities: Advocate Respond to client inquiries within 24 hours with accuracy, professionalism, and empathy. Interpret client objectives and operational goals to provide tailored consultation on services and products. Coordinate with cross-functional teams to meet complex client needs, ensuring timely and efficient service delivery. Communicate technical results and service outcomes clearly and promptly, enabling confident client decisions. Work proactively with clients to resolve issues, build trust, and identify win/win solutions. Maintain open communication with clients and internal departments, including occasional after-hours responsiveness when client needs or time-sensitive issues arise. Consult Serve as the client's primary advisor for production planning, genetic services, and animal movement coordination. Collaborate closely with production teams to make informed service adjustments that align with evolving client goals. Support contracts, customer service agreements, and inventory management (cattle, embryos, semen). Monitor feedback, identify trends, and propose process improvements to enhance the client experience. Partner Develop long-term relationships based on trust, responsiveness, and transparency with both clients and colleagues. Actively support client retention and loyalty through thoughtful, goal-aligned service. Represent Trans Ova Genetics professionally in appearance, communication, and ethical decision-making. Participate in cross-departmental initiatives to improve services, systems, and client outcomes Shipping Assist clients in the domestic movement of their embryos and semen. Maintain organization in shipping and receiving. Execute detailed documentation and preparation for shipments. Education Requirements: Bachelor's Degree required; emphasis in Animal Science, Agribusiness, or related field preferred. 1 - 3 years of experience in a client-facing, consultative role within the agricultural or animal science sectors. Experience in bovine genetics, dairy, or beef production is highly desirable. Other skills/experience: Excellent interpersonal communication, problem-solving, and time management skills. Comfortable with technology, including Microsoft Excel, Word, PowerPoint, and CRM tools. Ability to manage competing demands independently while maintaining attention to detail. Professional demeanor with a strong commitment to customer service and ethical standards. Proven ability to maintain balance between responsiveness and personal boundaries in a flexible work environment.$28k-38k yearly est. Auto-Apply 60d+ agoClient Services Representative
URUS Group LP
Service associate job in Sioux Center, IA
Trans Ova Genetics is seeking a relationship-driven professional who thrives on delivering exceptional service and strategic solutions. In this Client Services Representative role, you'll build long-term client partnerships, provide personalized consultation, and collaborate with internal teams to ensure success. If you have a background in animal science or agriculture, enjoy solving complex challenges, and are passionate about supporting client goals, we'd love to hear from you! This opportunity requires onsite, in-office work based out of Sioux Center, Iowa. This role acts as a strategic partner and advocate for Trans Ova Genetics clients by delivering personalized consultation, operational support, and proactive communication. This role balances a commitment to exceptional client service with collaboration across internal teams to ensure timely, effective, and customized solutions that drive client success and long-term loyalty. Key Responsibilities: Advocate * Respond to client inquiries within 24 hours with accuracy, professionalism, and empathy. * Interpret client objectives and operational goals to provide tailored consultation on services and products. * Coordinate with cross-functional teams to meet complex client needs, ensuring timely and efficient service delivery. * Communicate technical results and service outcomes clearly and promptly, enabling confident client decisions. * Work proactively with clients to resolve issues, build trust, and identify win/win solutions. * Maintain open communication with clients and internal departments, including occasional after-hours responsiveness when client needs or time-sensitive issues arise. Consult * Serve as the client's primary advisor for production planning, genetic services, and animal movement coordination. * Collaborate closely with production teams to make informed service adjustments that align with evolving client goals. * Support contracts, customer service agreements, and inventory management (cattle, embryos, semen). * Monitor feedback, identify trends, and propose process improvements to enhance the client experience. Partner * Develop long-term relationships based on trust, responsiveness, and transparency with both clients and colleagues. * Actively support client retention and loyalty through thoughtful, goal-aligned service. * Represent Trans Ova Genetics professionally in appearance, communication, and ethical decision-making. * Participate in cross-departmental initiatives to improve services, systems, and client outcomes Shipping * Assist clients in the domestic movement of their embryos and semen. * Maintain organization in shipping and receiving. * Execute detailed documentation and preparation for shipments. Education Requirements: * Bachelor's Degree required; emphasis in Animal Science, Agribusiness, or related field preferred. * 1 - 3 years of experience in a client-facing, consultative role within the agricultural or animal science sectors. * Experience in bovine genetics, dairy, or beef production is highly desirable. Other skills/experience: * Excellent interpersonal communication, problem-solving, and time management skills. * Comfortable with technology, including Microsoft Excel, Word, PowerPoint, and CRM tools. * Ability to manage competing demands independently while maintaining attention to detail. * Professional demeanor with a strong commitment to customer service and ethical standards. * Proven ability to maintain balance between responsiveness and personal boundaries in a flexible work environment. Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies. Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement. TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.$28k-38k yearly est. Auto-Apply 60d+ agoCustomer Service Rep - Part Time
Cubby S Inc.
Service associate job in Wakefield, NE
POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.$27k-35k yearly est. Auto-Apply 60d+ agoCustomer Service / Account Reps Needed ASAP!
Freedom Marketing Solutions
Service associate job in Sioux City, IA
Freedom Marketing Solutions Inc. is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results. We value teamwork within our agency and strive for great partnerships across all platforms. Customer Service Rep & Account Reps - IMMEDIATE START! Professionals with customer service experience are wanted to fill our Account Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Job Requirements College degree preferred or relevant work history Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally. We continue to train within our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market. We are currently hiring representatives to work and expand our client's campaign in the Iowa area. Additional Information Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment$28k-37k yearly est. 2h agoCustomer Service Representative - Sioux City, IA
Kedia Corporation
Service associate job in Sioux City, IA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.$28k-37k yearly est. 60d+ agoFinancial Services Officer
Van Beek Natural Science
Service associate job in Orange City, IA
Van Beek Natural Science is seeking a detail-oriented and strategic Financial Services Officer to manage the company's banking relationships, oversee loan processes, and support financial operations. This role serves as the primary liaison between the company and financial institutions, ensuring smooth transactions, credit management, and financial compliance to support business growth. Key Responsibilities:Banking & Financial Liaison Serve as the primary point of contact between Van Beek Natural Science and financial institutions. Negotiate banking services, interest rates, and financing terms to optimize the company's financial position. Monitor cash flow and work with banks to ensure liquidity and proper funding. Loan Management & Credit Analysis Oversee loan applications, renewals, and compliance with financial agreements. Assess financing options and recommend strategies for debt management. Work with internal teams to prepare necessary documentation for loan approvals. Financial Strategy & Support Collaborate with leadership to develop and implement financial strategies. Assist with budgeting, forecasting, and financial reporting to support decision-making. Ensure compliance with regulatory requirements and internal financial policies. Risk Management & Compliance Monitor credit risks, financial exposure, and banking policies to mitigate potential risks. Maintain accurate financial records and documentation for audits and compliance reviews. Stay updated on industry trends, financial regulations, and best practices. Qualifications & Skills: Bachelor's degree in finance, accounting, business administration, or a related field. 3+ years of experience in banking, financial services, or corporate finance. Strong understanding of commercial lending, credit analysis, and financial regulations. Excellent communication and negotiation skills. Proficiency in financial software and Microsoft Office Suite. Why Join Van Beek Natural Science? Van Beek Natural Science is a leader in innovative, science-based natural products for animal health. As part of our finance team, you will play a crucial role in ensuring financial stability and supporting our mission of advancing animal wellness through cutting-edge solutions.$34k-54k yearly est. 60d+ agoFinancial Services Officer
Van Beek Natural Science
Service associate job in Orange City, IA
Job Description Van Beek Natural Science is seeking a detail-oriented and strategic Financial Services Officer to manage the company's banking relationships, oversee loan processes, and support financial operations. This role serves as the primary liaison between the company and financial institutions, ensuring smooth transactions, credit management, and financial compliance to support business growth. Key Responsibilities:Banking & Financial Liaison Serve as the primary point of contact between Van Beek Natural Science and financial institutions. Negotiate banking services, interest rates, and financing terms to optimize the company's financial position. Monitor cash flow and work with banks to ensure liquidity and proper funding. Loan Management & Credit Analysis Oversee loan applications, renewals, and compliance with financial agreements. Assess financing options and recommend strategies for debt management. Work with internal teams to prepare necessary documentation for loan approvals. Financial Strategy & Support Collaborate with leadership to develop and implement financial strategies. Assist with budgeting, forecasting, and financial reporting to support decision-making. Ensure compliance with regulatory requirements and internal financial policies. Risk Management & Compliance Monitor credit risks, financial exposure, and banking policies to mitigate potential risks. Maintain accurate financial records and documentation for audits and compliance reviews. Stay updated on industry trends, financial regulations, and best practices. Qualifications & Skills: Bachelor's degree in finance, accounting, business administration, or a related field. 3+ years of experience in banking, financial services, or corporate finance. Strong understanding of commercial lending, credit analysis, and financial regulations. Excellent communication and negotiation skills. Proficiency in financial software and Microsoft Office Suite. Why Join Van Beek Natural Science? Van Beek Natural Science is a leader in innovative, science-based natural products for animal health. As part of our finance team, you will play a crucial role in ensuring financial stability and supporting our mission of advancing animal wellness through cutting-edge solutions. #hc166948$34k-54k yearly est. 5d agoCustomer Service Rep - Part Time
Cubby s Inc.
Service associate job in Onawa, IA
POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.$28k-37k yearly est. Auto-Apply 60d+ ago
Learn more about service associate jobs
How much does a service associate earn in Sioux City, IA?
The average service associate in Sioux City, IA earns between $21,000 and $48,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Sioux City, IA
$32,000
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