Service associate jobs in Southaven, MS - 599 jobs
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Customer Service Representative
Edelbrock Group 3.9
Service associate job in Southaven, MS
A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customer service.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$26k-31k yearly est. 2d ago
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Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Service associate job in Southaven, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$30k-38k yearly est. 4d ago
Chemical Service Specialist, West Tennessee
Quaker Houghton 4.6
Service associate job in Memphis, TN
Job Description
About Us
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
Acquires, records and analyzes process and usage data to establish baseline.
Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers.
Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
Customer Focus - Dedicated to meeting customer expectations and requirements.
Results Driven - Holds self and others accountable for achieving performance objectives.
Ability to work independently and/or with minimal supervision.
Communications skills - Written, verbal and active listening.
Proficient in English - Written and spoken.
Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
$60k-88k yearly est. 19d ago
Business Services Specialist BO - Floater
Campbell Clinic Pc 4.2
Service associate job in Germantown, TN
Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing.
Essential Functions Statement(s)
Greets visitors and patients to determine their needs and directs them accordingly
Collects appropriate documentation from patient and enters into PM system
Collects copay, coinsurance or other balances owed on account
Prints billing slip for physician to mark services performed
Schedules follow-up appointments and cancels patient appointments due to no show
Enters charges same day of service
Codes diagnosis
Reconciles payments daily
Ensures that claims are in drop status at charge entry
Maintains cash drawer for making change and balances it daily
Verifies that all billing slips are submitted at the end of the day
Prints appropriate registration forms from medical record system for future appointments
Obtains precertification
Performs other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
Medical / Dental / Vision Insurance
HRA Option
Flexible Spending Account
Basic Life Insurance
Voluntary Life Insurance Option
Long-Term Disability
Voluntary Short-Term Disability
Accident Insurance
Critical Illness Insurance
401(k) Plan Matching + Profit Sharing
Employee Assistance Program
Paid Time Off
8 Paid Holidays
Equal Opportunity Employer/Veterans/Disabled
$29k-38k yearly est. Auto-Apply 47d ago
Airport Customer Service Agent
GAT 3.8
Service associate job in Memphis, TN
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$23k-29k yearly est. 21d ago
Service Employee
First Student Inc. 4.7
Service associate job in Memphis, TN
First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Now Hiring: Service Employee
Location: Memphis, TN (East Brooks Rd.)
Pay Rate: $20.00 per hour
At First Student, our Service Employees keep things moving! They Maintain and fuel all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, check oil, maintain accurate stick and meter readings, stocks required supplies and equipment, and coordinates the flow of buses to ensure safe operation. Performs light maintenance as necessary to buildings and grounds.
If you're organized, dependable, and thrive in a fast-paced environment, this is a great opportunity to join a stable, industry-leading organization.
Key Responsibilities
* Opens the gates to the lot and checks bus parking areas to ensure all can be dispatched in a timely manner. Re-positions any buses that may impede the traffic in the yard
* Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report
* Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery
* Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on buses being fueled
* Performs light interior and exterior maintenance on buses as required
* Performs any other management requests or directives as requested
Qualifications
* High school diploma or equivalent required
* Knowledge of bus maintenance
* Works with a "safety first" mindset
* Strong written and verbal communication skills
* Ability to multitask and work effectively in a fast-paced environment. Please note, this position requires the employee to work outdoors in varying, seasonal weather conditions
* Self-starter with a professional, team-oriented mindset
Why Join First Student?
* $20.00 per hour
* Medical, dental, and vision insurance
* 401(k) with company contribution
* Paid time off and paid holidays
* Company-paid life insurance
* Stable employment with a well-established organization
* Opportunities for growth and internal advancement
* Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot
Apply today to become part of a team that values safety, dependability, and professionalism.
At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
$20 hourly Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service associate job in Memphis, TN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 4d ago
MATAplus Reservationist
Mid-South Transportation Management
Service associate job in Memphis, TN
Description FLSA: Non-Exempt JOB TITLE: MATAplus Reservationist DEPARTMENT: MATAplus REPORTS TO: Call Center Supervisor PAYRATE: $17.35 hourly CLOSING DATE FOR ACCEPTING APPLICATIONS: Until Filled JOB FUNCTION: Responsible for paratransit service reservations for MATAplus customers in compliance with the fixed-route schedules and ADA. ESSENTIAL DUTIES AND RESPONSIBLILITIES:
Answer all MATAplus customer telephone calls and gather all necessary information in order for reservations to be scheduled using Trapeze software.
Receive calls from passengers by telephone regarding pick-up times, cancellations or rescheduled trips.
Provide information regarding MATAplus services to customers. Adhere to ADA rules and regulations for telephone hold times and negotiating trips with customers.
Answer MATAplus Chat and Text line.
Screen and direct all incoming calls to appropriate departments or individuals.
Enter applicants into client file and file applications.
Forward complaints to the appropriate department.
Maintain and replenish the office supply cabinet.
Perform general secretarial and clerical duties.
MINIMUM QUALIFICATIONS: Education: High school diploma or GED. Other:
Minimum six months' work experience dealing with the general public is required.
Must possess excellent customer service skills and phone etiquette and be able to deal with the public and co-workers, both in person and on the phone, in a professional and courteous manner.
Must be able to speak, read and understand English and speak in a clear and understandable manner.
Should be able to operate office equipment including a fax machine, copier, and computer.
Database experience is preferred.
Must have computer skills and be able to use Microsoft Word and Excel to enter data and create documents.
Basic arithmetic skills are necessary for preparing reports. Requires the ability to be organized enough to handle numerous activities at one time.
Must be detail oriented, organized and able to work with limited supervision.
Environment:
Requires the ability to sit for long periods of time, with some periods of standing.
Requires ability to withstand exposure to weather conditions, dust, engine, fumes, and extreme noise levels if out on the bus lot.
May be required to lift. Lift overhead or push 15 lbs.
Requires ability to hear a telephone and directions given and visually perform essential functions for satisfactory job performance.
Should be able to view a computer monitor for extended periods of time.
Requires flexibility of fingers for data entry.
Miscellaneous:
Must be willing to work departmental shifts in an operation from 7:30AM - 4:30PM, 7 days a week, including holidays. We thank all applicants for their interest; however, only those under consideration will be contacted.
The above description is intended to describe the general content, identify the essential functions, and set
forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
MTM IS AN EQUAL OPPORTUNITY M/F/D/V EMPLOYER AND PROMOTES A DRUG-FREE WORKPLACE.
$17.4 hourly Auto-Apply 5d ago
Lead Service Specialist
Insight Global
Service associate job in Memphis, TN
Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary.
Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
Identifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.
Executes all service calls in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Education: High School/GED or equivalent experience
Minimum Experience: 5-10 years servicing, integrating, and programming access control systems
Experience leading small teams
Preferred Experience: (but not required):
Relevant field service
CCTV experience: Milestone / Genetec
Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2
Intrusion experience: DMP / Bosch
$29k-48k yearly est. 60d+ ago
Pest Control Service Specialist
Cleardefense Pest Control
Service associate job in Bartlett, TN
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
$18-24 hourly 15d ago
Service Lane Tire Specialist
Infiniti 4.4
Service associate job in Bartlett, TN
Infiniti of Memphis
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.
JOB SUMMARY
We are currently have openings for a Service Drive Tire Specialist to join our team.
Gossett Motor Cars Benefits
Unsurpassed professional training
Team-oriented environment
Advancement opportunities
Monthly guarantee while training
Paid vacation (max 3 weeks)
13 New Car Brands with more to come
401k (company match)
Affordable Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Coverage
Employee car purchase program
Wellness program
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Qualifications
Minimum 3 years experience in a tire store role REQUIRED.
Positive attitude
Team player
Sales experience is a plus
CSI focused
$32k-39k yearly est. Auto-Apply 4d ago
Pest Control Service Specialist
Cleardefensepest
Service associate job in Collierville, TN
Salary Description
$18-24
$29k-48k yearly est. 4d ago
Animal Services Officer
Community Enhancement, City of Memphis 3.5
Service associate job in Memphis, TN
Salary Range: $49,469.94 - $49,469.94 Works under the general supervision of an assigned supervisor at Memphis Animal Services to apprehend, rescue and retain unlicensed, stray, and uncontrolled animals for the protection of citizens. Investigates complaints concerning ordinance violations; answers calls concerning reports of animal bites. Assists in the training of new personnel. Performs euthanasia as required, both within the shelter and in the field. Provides information and assistance to the public. Operates a City vehicle to respond to calls concerning the need to apprehend unlicensed, stray, and uncontrolled animals. Makes court appearances related to citations and warrants issued and to apprehend animals. Acts as liaison with the Memphis Police Department, Shelby County Sheriff Department, Federal Bureau of Investigation (FBI) and Internal Revenue Services (IRS). Maintains and completes a variety of daily activity reports. Assists other personnel in the performance of these duties.
TYPICAL PHYSICAL DEMANDS Must be able to communicate clearly both verbally and in writing. Requires the use of equipment such as traps, chemical capture gun, nets, catchpoles, etc. Requires the ability to handle animals coming into the shelter such as dogs, cats, snakes, livestock and wildlife. Requires running and lifting of animals (up to approximately 50 lbs.). Requires operating a City vehicle to make on-site visits to apprehend, rescue, and retain animals.
TYPICAL WORKING CONDITIONS Majority of work is performed outdoors. May be exposed to potentially dangerous animals and various types of weather conditions. Involves contact with staff and the general public. Occasionally travels to meet court appearances.
High School graduate or GED and two (2) years of general work experience, preferably in the animal control or animal care field, including some direct experience working with the public; or any combination of experience or training which enables one to perform the essential job functions. Good communication skills and experience working independently preferred. Must possess a valid driver license. Must obtain and maintain a certification as a Certified Animal Euthanasia Technician within one year of employment, as a condition of continued employment.
1. Performs additional functions (essential or otherwise) which may be assigned.
Must be available to work on assigned shift including working on second (2nd) shift as needed as a condition of continued employment in this position.
NOTE: This position is eligible for an additional 6% hazardous duty pay in additional to the base payabove.
$49.5k-49.5k yearly Auto-Apply 7d ago
Contact Center Overflow Operator
Bioventus 4.2
Service associate job in Memphis, TN
Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.
The Contact Center Overflow Operator is responsible for answering overflow calls from various customer facing groups and taking messages, forwarding calls, and assisting customers. Front desk reception duties. Other duties to be assigned as necessary depending on various department needs. This position serves as an overflow call center for all calls from patients, facilities, insurance companies, field employees etc. Participates in overall operation of the overflow contact center and utilizes various internal systems. Investigates and analyzes the needs of the caller and answers or routes their inquiries to the correct department via email, call transfer IM etc.
What you'll be doing
* Support the day-to-day operations of various customer facing departments by fielding overflow calls and attending to front desk reception.
* Utilize analytical, statistical skills and interpretive abilities to analyze data and make recommendations for improvements or changes as necessary as related to KPIs.
* Participate in day-to-day operations/projects as necessary with a professional demeanor and excellent communication and interpersonal skills to effectively interact with internal/external customers and other team members.
* React to change productively and train other Contact Center Overflow Operators effectively.
* De-escalate conflict during difficult moments (service outages, customer escalations, etc.)
* Hold oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role.
* Other duties as assigned.
What you'll bring to the table
* High School Diploma or equivalent
* Preferred contact center or customer service experience.
* Outstanding communication and customer service skills
* Knowledge of Microsoft Office applications
* Preferred experience with Five9, and/or SAP systems
Are you the top talent we are looking for?
Apply now! Hit the "Apply" button to send us your resume and cover letter.
Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.
$26k-33k yearly est. Auto-Apply 7d ago
Financial Services Representative
Worldacceptance
Service associate job in Senatobia, MS
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $16-$18
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$16-18 hourly Auto-Apply 49d ago
Financial Services Specialist
Evolve Careers
Service associate job in Memphis, TN
We're a world-class financial technology company that is passionate about what we do. Evolve has been voted a Top Workplace for the last seven years and has been named a Inc. 5000 fastest growing company. As an Evolve Financial Services Specialist in our world class customer support center you will have the opportunity to serve our Evolve legacy division clients, as well as, the end-users of our cutting-edge Fintech clients. Your role in delivering an amazing experience for these clients is at the leading edge of banking and financial technology. You'll have the opportunity to interact and support clients through voice calls, emails, chat, SMS, social media and more using the latest technology and support tools. Inquiries will run the gamut across many banking products from checking accounts, cards, online banking, bill pay and much more! Because we provide service to the end-users of our clients, you will have the opportunity to be a brand ambassador for our Fintech - the experience you deliver directly influences our and their reputation and customer loyalty - a big responsibility. Specialists will work both individually and in a team environment to ensure customers' banking and financial technology needs are recognized and efficiently met. Every customer interaction is considered an opportunity to deepen the bank/client relationships while delivering on Evolve's brand.
Main Job Tasks and Responsibilities:
Quickly and accurately answer customer inquiries in a professional and energetic fashion following our defined Customer Experience Guide.
Deliver exceptional service to our customer by going out of the way to resolve their issues/concerns.
Provide first call resolution - respond to and resolve, during the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs by asking clarifying questions.
Identify and offer customers the products and services they need and want to succeed financially.
Help guide and educate customers about the fundamentals and benefits of products being serviced/offered.
Meet and/or exceed established team goals for quality and productivity.
Recognize and escalate issues (systematic, product, etc.) that negatively impact the customer experience through the appropriate channel(s).
Education and Experience:
Associate or bachelor's degree.
Banking experience required.
Customer Support Center experience.
General banking industry business knowledge.
A plus - Bilingual in English and Spanish - ability to read, write and speak both languages without limitation or assistance.
2+ year of customer service experience.
Key Competencies:
Passion for customer experience and for assisting internal/external customers.
Excellent verbal and written communication skills with emphasis on proper grammar, etiquette, and voice qualities such as tone, inflection and enunciation.
Must be passionate about contributing to an organization focused on continuously improving customer experiences.
Problem solving ability and customer advocacy.
Strong computer skills and the ability to utilize multiple computer applications simultaneously.
Close attention to detail, demonstrate positive attitude and professional demeanor - practicing strict confidentiality for all sensitive information.
$29k-45k yearly est. 29d ago
Customer Service Representative
Edelbrock Group 3.9
Service associate job in Olive Branch, MS
A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customer service.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$26k-31k yearly est. 2d ago
Service Employee
First Student 4.7
Service associate job in Memphis, TN
First for a reason: **At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.**
**Now Hiring: Service Employee**
**Location: Memphis, TN (East Brooks Rd.)**
**Pay Rate: $20.00 per hour**
At **First Student** , our Service Employees keep things moving! They Maintain and fuel all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, check oil, maintain accurate stick and meter readings, stocks required supplies and equipment, and coordinates the flow of buses to ensure safe operation. Performs light maintenance as necessary to buildings and grounds.
If you're organized, dependable, and thrive in a fast-paced environment, this is a great opportunity to join a stable, industry-leading organization.
**Key Responsibilities**
+ Opens the gates to the lot and checks bus parking areas to ensure all can be dispatched in a timely manner. Re-positions any buses that may impede the traffic in the yard
+ Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report
+ Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery
+ Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on buses being fueled
+ Performs light interior and exterior maintenance on buses as required
+ Performs any other management requests or directives as requested
**Qualifications**
+ High school diploma or equivalent required
+ Knowledge of bus maintenance
+ Works with a "safety first" mindset
+ Strong written and verbal communication skills
+ Ability to multitask and work effectively in a fast-paced environment. Please note, this position requires the employee to work outdoors in varying, seasonal weather conditions
+ Self-starter with a professional, team-oriented mindset
**Why Join First Student?**
+ **$20.00 per hour**
+ Medical, dental, and vision insurance
+ 401(k) with company contribution
+ Paid time off and paid holidays
+ Company-paid life insurance
+ Stable employment with a well-established organization
+ Opportunities for growth and internal advancement
+ Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot
**Apply today to become part of a team that values safety, dependability, and professionalism.**
**At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training.**
**Apply today to join our team!**
**We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.**
_In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_ _https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf_ _._
$20 hourly 60d+ ago
Pest Control Service Specialist
Cleardefense Pest Control
Service associate job in Bartlett, TN
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Salary Description $18-24
How much does a service associate earn in Southaven, MS?
The average service associate in Southaven, MS earns between $20,000 and $52,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Southaven, MS
$32,000
What are the biggest employers of Service Associates in Southaven, MS?
The biggest employers of Service Associates in Southaven, MS are: