Customer Service Coordinator.
Service associate job in East Longmeadow, MA
Ultimate Staffing is seeking a detail-oriented and customer-focused Customer Service Coordinator for a well-established manufacturer in Northampton, MA. The ideal candidate will bring excellent communication skills, exceptional organizational abilities, and a proactive attitude to ensure outstanding customer experiences. You will be working with business customers to help them fill their orders and answer any questions and review contracts.
Customer Service Coordinator
Location: East Longmeadow MA
Position Type: Temp to Hire
Company: Ultimate Staffing
Hours: 8:30am - 5:00pm Onsite
Pay Range: $19.00 - $23.00 per hour (depending on experience)
Key Responsibilities
Customer Service:
Serve as the first point of contact for customer calls and emails
Respond to inquiries, process phone orders, and provide general support for order status, product information, and documentation requests
Research and resolve missing shipment issues and provide updates to customers
Collaborate with other team members to ensure prompt and professional service
Provide backup support for receptionist and administrative tasks as needed
Review incoming orders for accuracy and completeness
Coordinate with the Sales team on pricing, special requests, and order details
Process and enter orders into the company system with precision
Verify credit status, assist customers with payment processing, and maintain order documentation
Coordinate shipping logistics with the operations team to ensure timely delivery
Prepare and review order batches for accuracy prior to scheduling
Support team projects and administrative needs as assigned
Maintain organized digital and physical records in company systems
Qualifications
Education:
Bachelor's Degree in a related field or equivalent work experience
Experience:
Minimum of three (3) years of office and customer service experience
Background in order entry, billing, and warranty or service processes preferred
Skills and Abilities:
Strong data entry and phone communication skills
Excellent attention to detail and accuracy
Proficiency with MS Office and Adobe Acrobat
Exceptional verbal and written communication skills
Highly organized, efficient, and able to multitask in a fast-paced environment
Spanish language proficiency a plus
Self-motivated and able to work independently and collaboratively
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Restaurant Team Member
Service associate job in Springfield, MA
Our Team Members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests Hot and Fresh Food in a Clean and Safe environment in a Friendly and Fast manner. Previous fast food experience is preferred.
Qualifications: Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds, Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
HVAC- Technical Services Rep
Service associate job in Westfield, MA
Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments.
Essential Duties and Responsibilities:
* List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation
* Investigates, verifies and makes recommendations for special applications, operation and performance of products
* Provides first contact and follow through to resolution for problem jobs
* Provides written reports for distribution to engineering and manufacturing
* Provides product quality testing, supported by reports to the appropriate departments
* Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries
* Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager
* Enters technical call logs into database to inform engineering and manufacturing of product issues
* Performs other similar or related duties as required
Position Requirements:
The Technical Service Representative must possess the minimum knowledge listed below:
* Associate's Degree or advanced technical schooling
* Minimum five years field experience, with emphasis on strong customer service
* Proficiency in computer software including Word, Excel, PowerPoint and Outlook
* Excellent verbal, written and analytical skills
* Willingness to travel periodically
* Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
Floor Cleaning and Restoration Service Specialist
Service associate job in Springfield, MA
Job DescriptionBenefits:
Company parties
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Were looking for an energetic, responsible person to clean a variety of floor coverings (including: carpet, tile, vinyl, hardwood floors, etc.) and help restore our disaster restoration customers. Previous cleaning experience is not necessary. We will train you. We are more interested in a positive attitude and a willingness to learn.
$15 to $25 plus bonus, paid vacation, commissions, and complete training.
If this sounds like a position that interest you, we would love to hear from you.
Customer Liaison Officer -Worcester ( Cape town)
Service associate job in Worcester, MA
Dis-Chem Pharmacies (CJ Sales) requires a Customer Liaison Officer at our Worcester office in( Cape town ). Act as a liaison and provide product/ services information and resolve any concerns that our clients/ suppliers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.
Minimum Requirements…
Essential:
* Grade 12 / Matric or Senior Certificate
* Post Basic Pharmacist Assistant Qualification
* Minimum of 2 - 5 years relevant experience in customer service
Advantageous:
* Relevant Business Development qualification
* SAP Experience, Unisolve and EWM. Specialised Hospital and Surgical experience
Job Specification…
Pharmacy Council:
Perform the following services or acts under the direct personal supervision of a pharmacist:
* the sale of Schedule 1 and Schedule 2 medicines or scheduled substances;
* o the distribution and control of stock of Schedule 1 to Schedule 6 medicines or scheduled substances;
* o the ordering of medicine and scheduled substances up to and including Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance;
* o the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist;
* o Give accurate instructions to the customers regarding the correct use of medicine supplied.
Product sourcing:
* Optimise sourcing procedures to attain maximum efficiency.
* Use sound ethical negotiation strategies and secure profitable deals.
* Generate and implement efficient sourcing and procurement management strategies.
* Assess supplier performance and supply chain risk to avoid customer disruption by developing alternative suppliers/ materials.
* Liaise between suppliers, manufacturers, relevant internal CJS Team and customers.
* Liaise directly with the warehouse to ensure orders are prioritised.
Stakeholder relationships:
* Represent the company well at all times in line with the mission, vision and values.
* Actively develop, nurture and grow meaningful supplier relationships.
* Ensure a high standard of care and best practice is being delivered to the customer/ suppliers.
* Ensure speedy resolution of client complaints and recommend solutions to the business unit to assist in identifying better ways of providing a service.
* Undertake customer satisfaction research to identify customer's experience.
* Obtain and evaluate all relevant information to handle product and service inquiries and assess customers' needs to achieve satisfaction.
* Build sustainable relationships of trust through open and interactive communication.
* Use customer and store feedback to improve future customer service.
* Re-launch initiative to increase customer satisfaction.
Customer Service:
* Manage large amounts of inbound and outbound calls in a timely manner.
* Create orders in time, to meet cut-of and delivery timelines.
* Keep record of communication to internal and external stakeholders about orders and progress.
* Handle complaints about unfulfilled orders.
* Follow communication "protocols" and turnaround times, when handling different customer queries.
Reporting & Administration:
* Provide feedback on the efficiency of customer service process.
* Log all resolved and unresolved queries on a daily basis for reporting purposes.
* Identify root causes of issues and put forward proposals to the management team for improving the system and service to ensure that a longer term solution is provided.
* Compile reports on relevant products and their sales, quality and feedback.
* Liaise with various stakeholders to discuss sales performances and act accordingly.
* Present new ranges to senior managers on a regular basis.
Competencies
Essential:
* Prior medical product knowledge (Wholesaler/ Hospital and Supplier). Have extensive and operational knowledge to assist in resolving customer queries.
* Develops fresh ideas that provide solutions to all types of workplace challenges. Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Identifies cause and effect relationships and comes up with appropriate solutions. The ability to comprehend, to understand and profit from experience.
* Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect. Addresses customer questions in a timely manner. Ensures products and services comply with customer requirements. Streamlines procedures based on customer feedback. Develops customer satisfaction surveys, analyses results, and makes necessary improvements.
* Diligently attends to details and pursues quality in accomplishing tasks. Recognises the need for procedures and follows relevant procedures
* Reaches deals or compromises. Changing a person or group's attitude or behaviour toward something by using written, spoken or visual tools to convey information, feelings or reasoning or a combination thereof. Formally delivers information to groups.
* Using data in the form of numbers to analyse concepts.
* The ability to recognise and acknowledge when you make a mistake.
* Generates ideas for improvement, takes advantage of opportunities and suggests innovations. Does more than required. Focuses on results and desired outcomes and how best to achieve them. The degree to which an individual is comfortable with uncertainty, unpredictability, conflicting directions and multiple demands. A feeling of trust in one's abilities, qualities and judgement. Displays an ongoing commitment to learning and self-improvement.
Special conditions of employment:
* South African Citizen
* MIE, clear criminal and credit
* Driver's licence and own reliable transport
Remuneration and benefits:
* Market-related salary
* Medical aid
* Provident fund
* Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Bertera Nissan Entry Level Service Advisor & Customer Representative
Service associate job in Auburn, MA
Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner.
Responsibilities:
- Greet customers and assist them with scheduling appointments for service
- Communicate with customers to gather information about their vehicle's service needs
- Provide estimates for service costs and recommend additional services as needed
- Coordinate with the service department to ensure that work is completed on time
- Follow up with customers to ensure their satisfaction with the service provided
- Handle customer inquiries and concerns in a professional and timely manner
- Maintain a high level of product knowledge and stay up to date on industry trends and developments
Qualifications:
- High school diploma or GED required; college degree preferred
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Excellent organizational and time management skills
- Basic computer skills and familiarity with automotive service software
- Willingness to learn and grow within the automotive industry
This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!
Automotive Service Consultant
Service associate job in Windsor, CT
Ford Automotive Service Consultant Windsor, CT
ATTENTION LADIES & GENTLEMAN WHO WANTS TO BE A ROCK STAR? Looking for growth potential? We're expanding our Service Advisor team to continue to provide our customers and technicians with the attention they need for repairing their vehicles!
We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills.
We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality New and Used Ford vehicles. We have a large and continually growing retail customer base. You'll be part of a fast paced and friendly work environment.
As a Mitchell Selig Ford Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability.
About you:
Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership.
We offer:
Health insurance
401K
Amazing Service Manager with a phenomenal service and technician team!
PTO - starts accruing on day 1
Career growth and ongoing development
5 DAY work week (Monday - Friday)
Create a great service experience for the client with the following Responsibilities:
Set, confirm and prepare appointments for service customers.
Communicate with clients daily.
Determine vehicle service needs based on customer information and a vehicle walk around and video inspections.
Assist customers in planning for on-going recommended maintenance.
Create repair orders for customers including cost and time estimates.
Communicate with Technicians to ensure timely completion of work..
Follow up with clients on the status of their vehicle.
Continue to gain product knowledge to help customer with maintenance recommendations.
Verify vehicle coverages
Specific skills required:
Prior experience as a service advisor or service writer required
Candidates MUST possess above-average phone and communication skills
Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients
Excellent follow-up and follow-through skills to ensure client satisfaction
Must have the ability to communicate technical information in non-technical terms to clients
Ability to evolve and adapt to changing business needs
Requirements:
Previous retail sales or customer service experience preferred (service advisor preferred)
Enthusiastic with high energy throughout the workday
Strong communication skills: written, in-person and over the phone
Focuses on the customer's needs to enhance dealership and personal sales
Ready to hit the ground running on learning new products in and out
Previous dealership experiences a PLUS!
Come join a winning team !
Auto-ApplyElectrical Service Consultant
Service associate job in Westhampton, MA
Job Description
Electrical Service Consultant
Easthampton, Massachusetts
Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU!
Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects.
Responsibilities:
Communicate and work with customers to assess situations and gather information about their situation
Perform troubleshooting and present options to fix the customer's issue
Provide excellent customer service and do things right the first time
Produce invoicing and accept/collect payment for service
Follow-up and follow-through with any outstanding customer requests or inquiries
Requirements:
Must be a licensed electrician with 3+ years of residential service experience
Sales experience preferred, but not required (will train)
Troubleshooting/diagnostic experience
Great attitude and a passion for serving others
Good communication skills (written and verbal)
Must be a people person and like interacting with customers
Must be able to lift and carry 50lbs in all conditions & terrain.
BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including:
Competitive Pay, $28-45/hr (with weekly commission opportunity)
Work-life balance!
Consistent Work, Pay, and Schedule
Performance Bonuses!
Comprehensive Medical and Dental Insurance
Limited Travel
Generous Benefits Package
Paid Vacation and Holidays
Paid Training and Continuing Education Opportunities
Fun, Family-Friendly Work Environment
401K Plan with Employer Match
Apply today and take the next step in your career as a Journeyman Electrician!
We are an Equal Opportunity Employer
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Digital Services Specialist
Service associate job in Torrington, CT
Full-time Description
The Digital Services Specialist is responsible for supporting the Bank's digital banking products and services, including but not limited to online and mobile banking, remote deposit, and online account opening. This position provides support to internal bank personnel, performs daily operational activities primarily related to customer access and use of digital services, and helps to troubleshoot customer issues reported for the digital services platforms. As a member of the Payment Operations Team, this individual will be cross trained on additional Payment Operations functions to maximize department capacity and coverage.
Primary Accountabilities / Responsibilities:
Complete business registrations and user access, validating Insight account ownership authority prior to granting the requested access.
Provide support to internal personnel, responding to Online Banking inquiries and requests related to Online Banking registration, online account access, system features and functionality.
Review daily Closed Account reports and update online banking agreements, user details, bill pay, and scheduled external transfers accordingly to prevent further online use of the closed account.
Review daily reports associated with online banking agreements created and updated, including accounts linked and changes to agreement status, and update related systems/services as needed to ensure the correct customer access to online banking and related services.
Review checks deposited remotely through the Bank's mobile app, reviewing checks for validity, and assessing risk factors to approve or reject the check.
Complete daily reconciliation of Mobile Deposit activity and process the daily batch deposit for the mobile deposit teller.
Update online banking external transfer and remote deposit limits as requested in accordance with approval requirements.
Utilize Verafin reports to research online banking external accounts added to identify any potential anomalies in the online activity and where indicated, call those customers to confirm that the activity is valid.
Create online banking Retail ACH (external transfer) batches, referring to risk indicators to determine high risk transfers requiring additional risk mitigation action which may include customer contact.
Oversee online deposit account opening (iOpen, eOpen), reporting system issues and working with vendor toward resolution, escalating as needed to ensure assigned vendor resource attention.
Review Insight Online Applications queue each morning and periodically throughout the day for any applications displaying an error and/or in a status requiring review, researching as needed to determine and complete required actions to either complete the account opening or reject the application.
For each eOpen account opened, review the associated Driver's License (or Passport) to ensure details are legible and there is no obvious indication that the ID may be invalid or fraudulent, complete the Verafin CDD questionnaire for each account owner, and index the Account Summary to iDentifi.
Act as back-up for Treasury Services activities related to business customers' access to digital services.
Create/update procedures as needed.
Assess overall processes and procedures to identify potential opportunities for efficiency and/or service quality improvements.
Complete all activities with a focus on risk mitigation and in accordance with Bank policies and procedures, as well as all regulatory requirements and guidelines.
Assists with audits, examinations, and risk assessments, gathering required documentation in preparation and/or as needed throughout.
Maintain all required training and certification necessary to support Online Banking and other TSB Payment Operations activities.
Performs related and unrelated duties as may be required.
Requirements
Position Requirements:
The qualified applicant will have previous banking experience with detailed knowledge of digital banking features and functionality, mobile deposit services, and Consumer and Business banking relationships. Personal experience with online banking, online payments, and mobile deposits is required. The individual must be customer focused to provide quality service to customers and internal bank personnel; must be detail oriented, well organized, and be able to easily adapt to changing priorities. Must be well versed in the use of Microsoft Word, Excel, Outlook, and PDF documents and able to become proficient in the use of other software applications that may be used in the performance of the position's responsibilities.
Competencies Required:
Customer Focus
Results Oriented
Adaptability
Collaboration
Communication
Composure
Innovation
Self-Development
Work Environment/Physical Demands/Condition Requirements:
Open office environment; must be able to focus and not be easily distracted. Must be able to climb stairs, use computer/see screen and read documents.
Equipment Used:
General office equipment: Computer, Telephone, Mobile devices
Compliance:
Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position.
Information Security:
Responsible for actively protecting the confidentiality of customer information and computer systems used in the bank by:
Remaining alert to and reporting malicious or suspected malicious email.
Participating in training opportunities to ensure continued protection of customer data.
Provide feedback where possible to help improve the Bank's security culture.
Responsible for maintaining confidentiality of all sensitive information.
Torrington Savings Bank is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis prohibited by law. The Bank considers applicants for all positions without regard to disability, military/veteran status, or any other legally protected status, and is committed to providing equal opportunities in terms of its recruiting and hiring practices.
Applicants requiring reasonable accommodation in the application process should notify Human Resources.
Torrington Savings Bank participates in e-Verify and will provide the federal government with your Form I-9 information
to confirm that you are authorized to work in the U.S.A.
EOE/AA/D/V
Torrington Savings Bank is a drug free workplace.
Custom Service
Service associate job in Rocky Hill, CT
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.
Job functions:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers
Resolve customer complaints via phone, email, mail or social media
Use telephones to reach out to customers and verify account information
Greet customers warmly and ascertain problem or reason for calling
Cancel or upgrade accounts
Assist with placement of orders, refunds, or exchanges
Advise on company information
Take payment information and other pertinent information such as addresses and phone numbers
Place or cancel orders
Answer questions about warranties or terms of sale
Act as the company gatekeeper
Suggest solutions when a product malfunctions
Handle product recalls
Attempt to persuade customer to reconsider cancellation
Inform customer of deals and promotions
Sell products and services
Utilize computer technology to handle high call volumes
Work with customer service manager to ensure proper customer service is being delivered
Close out or open call records
Compile reports on overall customer satisfaction
Read from scripts
Handle changes in policies or renewals
Resolve customer complaints via phone, email, mail or social media
Bilingual Reservationist
Service associate job in East Hartford, CT
Full Time Bilingual Reservationist Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:
CBA Position:
Position Subject to Collective Bargaining Agreement:
* $20.00 (Union Collective Bargaining Agreement Payscale)
o Starting pay $20.00 with progression to $21.00 over 1 year.
Benefits include:
* Vacation: up to 14 days per year
* Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental
& vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement
benefits, and company holidays.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Bilingual in Spanish and English
+ Must be able to work shifts or flexible work schedules as needed, including overtime.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6612
Pay Group: X58
Cost Center: 55835
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Customer Service
Service associate job in Rocky Hill, CT
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do:
Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission:
to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are currently seeking an Customer Service Representative to join our team of professionals.
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.
Key Responsibilities
As a critical and meaningful role within the Richelieu organization, the Customer Service Representative is primarily responsible for providing customer service support to the company by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This person will specialize in supporting our vast closet solutions. This position is also responsible for ensuring that excellent standards of service and high levels of customer satisfaction are maintained. The Customer Service Representative will report directly to the Operations Manager.
Answer phone calls from customers placing orders as well as provide sales quotes
Work closely alongside outside sales representatives with customer orders and quotes
Assist walk-in customers in the showroom with questions and order placement
Solicit new or complimentary sales for customers via phone as well as face-to-face in the showroom
Research product solutions for customers to solve field-project issues
Hours of operation are Monday to Friday, day shift only.
This position may require lifting/pushing/carrying items up to or more than 50 pounds, working around fumes, airborne particles, or toxic chemicals
What We Are Looking For
Experience providing customer service by phone or in-person, sitting at a desk for long periods of time
Knowledge, or curiosity with the ability to learn, about interior design, cabinetry, millwork, kitchen and bath design, or closets
Good general math ability; comfortable and adept at working with nprecise numbers and calculations
Excellent communication skills, maintaining a positive and professional demeanor with all customers
Thorough and committed to providing top-quality service to Richelieu customers, in accordance with our first core value: Customer Focus
Highly desired - fluency in Spanish to assist with our bilingual customers
AS400 (database) experience is preferred but not mandatory
High school graduate or equivalent required; additional college or educational courses may be helpful
Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
Compensation and Benefits
Competitive market-based hourly pay rate
Group insurance program (medical, dental, vision, life, disability, etc.)
Employee Stock Purchase Plan with employer matching
401(K) with employer matching
Paid vacation, sick days, and holidays
Emergency Services Officer, 3rd Shift (Onsite)
Service associate job in Windsor Locks, CT
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.
The Emergency Services Officer will perform a wide variety of duties required for the efficient operation of a comprehensive Emergency Services program to assure the highest standards of protection of personnel and property at Collins Aerospace Systems.
What You Will Do:
Utilize a wide variety of plant protection equipment and procedures in controlling access and movement of employees and visitors and in reacting to unusual and hazardous situations.
Perform related duties such as issuing badges, controlling site security with the passage and receipt of classified material, hardware, and documents.
Control the operation of the parking areas and assist in escorting visitors and contracted employees as required.
Responsible for a wide variety of fire inspection and monitoring duties, inspecting, and testing fire detection and control equipment, and related first aid materials, to assure the proper operation and adherence of applicable standards, statutes, and insurance requirements.
Conduct fire drills to acquaint and explain to employee's proper procedures and actions.
Monitor and operate a centralized security and/or fire alarm system and associated network, including identification badge-key control system and/or computerized fire alarm, fire detection, suppression, and surveillance systems.
Respond to fire alarms, take action to control and extinguish fires, giving appropriate alarm to assure safety of personnel with minimum disruption.
May be required to operate fire apparatus on company property or in local communities in response to emergencies, and act as a member of crash crew in fighting fires and responding to other emergencies at the airport.
Provide immediate assistance in emergencies such as fire, accident, or medical crisis, and giving first aid. Identify and alert proper violations or other unusual or suspicious activity and recommend changes in methods or equipment to eliminate potential hazards or operating difficulties.
Maintain thorough knowledge of industrial methods and procedures, electronic intrusion and alarm surveillance systems, fire prevention control techniques and in first aid treatment.
Maintain emergency vehicles.
Perform other related duties as directed.
Ability to maintain satisfactory attendance and punctuality standard Ability to provide quality customer service
You will be working a variation of the 6 days on/3 days off schedule (with 8-hour work days)
3rd Shift: 12am to 8am
Training may take place on 1st or 2nd Shift and is subject to the manager's discretion.
Qualifications You Must Have:
Must have a High School Diploma or GED.
The ability to obtain and maintain a U.S. government issued security clearance is required.
Currently hold Emergency Medical Technician (EMT) Certification
Current State of CT fire Level 1
Valid U.S. Driver's License
Qualifications We Prefer:
State of CT fire level 2
Confined space rescue certification
HAZMAT technician Certification
What We Offer:
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Generous 401(k) plan that includes employer matching funds
Collins provides eligible employees with paid time off
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Learn More & Apply Now!
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
The salary range for this role $30.14- $40.80 per hour; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
#TopOpps
#P&CPM
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyCustomer Service Advisor - Grafton St
Service associate job in Worcester, MA
Full-time, Part-time Description
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $16-18 per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free carwashes for your personal vehicle
Growth potential at a fast growing company
Call Center/Reservationist
Service associate job in Stockbridge, MA
Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MA $17.54 - $17.85 HourlyDescription
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
Accurately records guest information in the ResortSuite hospitality computer system.
Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
Provides follow up with guests and potential guests as needed.
Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
Embraces experiences as learning opportunities.
Accepts responsibility for personal and professional learning and growth.
Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
Health Insurance
Dental Insurance
Vacation, Sick, & Personal Time, Paid Holidays
Vision
403b Retirement Plan
Flexible Spending and Dependent Care Accounts
Company Paid Short- and Long-Term Disability
Company Paid $50,000 Life Insurance Policy
Free Meals in the Kripalu Dining Hall
Discounted Purchases in the Kripalu Shop and for Healing Arts Services
Yoga Classes, and the opportunity to participate in Kripalu Programs
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE
High School diploma or equivalent.
1-2 years customer service/sales experience.
Knowledge about Kripalu and the surrounding area.
Experience with phone service.
Strong customer service skills.
Professional & reliable.
Proficient with Microsoft office, specifically Outlook, Excel and Word.
Ability to learn new computer software applications.
Must be available to work evenings, weekends and some holidays.
Call Center Dispatch
Service associate job in East Hartford, CT
Call Center Dispatcher needs 6 months experience
Call Center Dispatcher requires:
6 months minimum experience in call center/dispatcher experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Call Center Dispatcher duties:
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Call Center/Reservationist
Service associate job in Stockbridge, MA
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
* Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
* Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
* Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
* Accurately records guest information in the ResortSuite hospitality computer system.
* Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
* Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
* Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
* Provides follow up with guests and potential guests as needed.
* Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
* Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
* Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
* Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
* Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
* Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
* Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
* Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
* Embraces experiences as learning opportunities.
* Accepts responsibility for personal and professional learning and growth.
* Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
* Health Insurance
* Dental Insurance
* Vacation, Sick, & Personal Time, Paid Holidays
* Vision
* 403b Retirement Plan
* Flexible Spending and Dependent Care Accounts
* Company Paid Short- and Long-Term Disability
* Company Paid $50,000 Life Insurance Policy
* Free Meals in the Kripalu Dining Hall
* Discounted Purchases in the Kripalu Shop and for Healing Arts Services
* Yoga Classes, and the opportunity to participate in Kripalu Programs
Sales and Service Specialist
Service associate job in Wallingford, CT
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
Wages: $17.00/hr.
Ensure optimal operational efficacies to provide customers the best rental car experience
Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Assist customers with various post rental inquiries that involve the rental and billing process
Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
Professional Experience:
Ability to work in a fast-paced environment with a variety of tasks.
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
Previous customer service.
Strong time management and organizational skills are required
Computer literate and detailed orientated.
Must have a valid driver's license with an acceptable driving record
Knowledge:
Customer service resolution practices
Excellent communication techniques
Sales Management/Coaching ability
Skills:
Demonstrate good written and oral communication skills.
Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
Demonstrate professionalism and interpersonal skills.
Show a high level of ownership, accountability and initiative.
Proven experience of working well within a team.
Ability to work flexible shifts including weekends and holidays; and work overtime as required.
Willing to work outdoors during all weather conditions.
Assist with special administrative projects when needed.
Ability to stand for long periods of time.
Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
Auto-ApplyEntry Level Vehicle Service Specialist - Chandler St
Service associate job in Worcester, MA
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $18.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Electrical Service Consultant
Service associate job in Westhampton, MA
Easthampton, Massachusetts
Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU!
Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects.
Responsibilities:
Communicate and work with customers to assess situations and gather information about their situation
Perform troubleshooting and present options to fix the customer's issue
Provide excellent customer service and do things right the first time
Produce invoicing and accept/collect payment for service
Follow-up and follow-through with any outstanding customer requests or inquiries
Requirements:
Must be a licensed electrician with 3+ years of residential service experience
Sales experience preferred, but not required (will train)
Troubleshooting/diagnostic experience
Great attitude and a passion for serving others
Good communication skills (written and verbal)
Must be a people person and like interacting with customers
Must be able to lift and carry 50lbs in all conditions & terrain.
BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including:
Competitive Pay, $28-45/hr (with weekly commission opportunity)
Work-life balance!
Consistent Work, Pay, and Schedule
Performance Bonuses!
Comprehensive Medical and Dental Insurance
Limited Travel
Generous Benefits Package
Paid Vacation and Holidays
Paid Training and Continuing Education Opportunities
Fun, Family-Friendly Work Environment
401K Plan with Employer Match
Apply today and take the next step in your career as a Journeyman Electrician!
We are an Equal Opportunity Employer
Auto-Apply