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  • Client Service Rep (Part Time) - Teller (Gresham)

    Riverview 4.5company rating

    Service associate job in Gresham, OR

    You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve. SUMMARY Contributes to the provision of basic bank deposit services while promoting a positive Riverview image through friendly and efficient processing of customer transactions while following bank policies and procedures. In addition, the incumbent develops skills to generate deposit growth by learning how to assert himself or herself and effectively sell and cross-sell Riverview products and services. This is a Part-time position with a starting rate of $19 - $21 May be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide customer service and use problem solving skills to satisfy customer needs (may be in person and/or via the telephone). Computer data entry and inquiry. Process, record, track and verify various types of financial transactions, information and events. Prepare and/or complete various reports and forms accurately. Maintain a balanced cash drawer. Sell and cross-sell Riverview products and services. Open new accounts. Follow branch procedures Comply with regulatory and state and federal laws Follow all security procedures Additional Duties and Responsibilities: Participates in and completes training objectives with passing scores. Follow all Riverview policies and procedures. Other duties as assigned RELATIONSHIPS Daily contact with Supervisor to receive direction and interpretation of existing and new branch procedures. Daily contact with customers and prospective customers in providing assistance to fulfill their banking needs. Frequently confer with other departments providing assistance and coordination of operations. Occasional contact with members of professions with whom the incumbent must consult from time to time, i.e., attorneys, accountants, and other financial intermediaries. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and 6 months of cash handling/customer service experience. SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to promote the sale of products and services through verbal recommendation. Requires the basic skills associated with the general use of computers and other business office equipment. Ability to offer flexibility in a changing work environment is imperative. High attention to detail. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions . Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.
    $19-21 hourly 50d ago
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  • Environmental Services Specialist I

    Columbia County, or 4.6company rating

    Service associate job in Saint Helens, OR

    Job Description Announcement# 2025-034 The ENVIRONMENTAL SERVICES SPECIALIST I is full-time, 37.5 hours, Civil Service and represented by a Union. Columbia County is looking for an energetic person to join our team! Land Development Services is the best source of information related to land use, zoning, permitting, building construction, dividing land, and other general land development in unincorporated Columbia County. We provide technical assistance and information to help take projects from idea to reality. DUTIES: Perform environmental compliance work in conducting plan reviews, surveys, inspections, and investigations related to the administration of various county environmental regulations including but not limited to on-site sewage, floodplain regulations, wetland/riparian area protection, and stormwater/erosion control. EDUCATION AND/OR EXPERIENCE: Equivalent to a four-year degree in environmental science or related field. Four years' of increasingly responsible experience in environmental science or related field in order to obtain certification. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements. DESIRABLE QUALIFICATIONS: Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner. CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or the ability to become registered as an Environmental Services Specialist trainee with the State of Oregon. Must obtain certification as an Environmental Services Specialist within two years of hire. Must possess or obtain Certified Erosion and Sediment Control Lead (CESCL) certification within 90 days of hire. Must obtain 10 credit hours of soils science training. Must possess a valid driver's license and be insurable under the county's liability insurance. *Preference given to those currently certified. KNOWLEDGE, SKILL, AND ABILITY: Knowledge of the theory and practices of environmental science and environmental health. Knowledge of state and county codes relating to each program. Skill in permitting software programs and Microsoft Office products. Skill in report composition, effective communication practices, interpretation and enforcement of statutes, rules, codes, ordinances, and conditions of approval. Ability to: Organize, prioritize, and produce an accurate work product and meet deadlines. Maintain complete and accurate records. Express ideas effectively, both verbally and in writing. Use sound judgment. Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity. Work independently and as part of a team. Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered. Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public. Perform natural resources field and research investigations and develop mitigation measures. Effectively conduct inspections related to the program. Comprehend and interpret statutes, codes, rules, ordinances, correspondence, complaints, reports, and conditions of approval. Uniformly apply laws, ordinances, and regulations. Join our team - Columbia County online application must be completed - Apply today! ************************ All successful candidates will be required to pass a pre-employment background screening prior to hire.
    $29k-33k yearly est. 17d ago
  • Front Desk Customer Service and Security

    Careoregon 4.5company rating

    Service associate job in Portland, OR

    --------------------------------------------------------------- Estimated Hiring Range: $22.82 - $27.89 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Job Summary The Security and Front Desk Customer Service Representative is the initial point of in-person contact for employees, members and visitors of CareOregon. The position provides customer service by providing reception and general information as well as directing visitors, contractors and deliveries to the proper location. This role is also responsible for conducting all initial/first line security assessments of people and objects entering CareOregon facilities and is equipped to attempt de-escalation and/or make the first call to law enforcement if necessary. The position provides other routine physical security services, including alarms monitoring, incident response, access control monitoring, providing basic first aid, etc. Essential Responsibilities * Greet and direct members, contractors, and visitors to CareOregon facilities. * Provide initial security screening of all people entering CareOregon facilities. * Understand local and state laws related to physical security and unauthorized individuals. * Maintain situational and community awareness for potential threats or risks to CareOregon employees, members, visitors, and property. * Maintain and monitor access control at CareOregon facilities, including employee access badges. * Treat all customers with honesty, courtesy, dignity, and respect; maintain confidentiality as appropriate. * Provide customers with professional, timely and competent service; escort visitors as needed. * Monitor CCTV, monitor alarms, conduct building rounds, and perform other routine security services. * Provide security incident response and/or investigation as needed, including escalating to law enforcement if necessary. * Create clear, concise incident reporting documentation. * Provide scene assessment of emergencies and perform basic first aid as needed. * Support internal employee parking garage administration. * Cross matrix and support work within other departments, including but not limited to, Mail Room, Facilities, Safety and Disaster Preparedness. * Support High Rise Building Evacuation Team as needed during drills and emergencies. * Provide proactive, value-added service by identifying and reporting building issues. * Consistently meet or exceed Department and Company standards and expectations including but not limited to quality, production, and attendance. * May need to provide notary services, depending on office location. Organizational Responsibilities * Perform work in alignment with the organization's mission, vision and values. * Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals. * Strive to meet annual business goals in support of the organization's strategic goals. * Adhere to the organization's policies, procedures and other relevant compliance needs. * Perform other duties as needed. Experience and/or Education Required * Minimum 1 year experience in security and customer service roles * Oregon Department of Public Safety Standards and Training (DPSST) unarmed security professional certification OR qualify for DPSST Temporary Work Permit at time of hire * Oregon DPSST unarmed security professional certification must be obtained within 120 days of the Temporary Work Permit issue date * First Aid and CPR certified upon hire or obtained within 90 days of hire * Private security staff must be at least 18 years of age * Medford, Oregon Location Only: authorized notary for state of Oregon or ability to obtain within 30 days of hire Preferred * More than 1 year of security and customer service experience in a health care, call center, claims and/or hospitality environment Knowledge, Skills and Abilities Required Skills and Abilities * Ability to make rapid assessments of escalating situations * Ability to articulate complex issues in an easy-to-understand manner * Ability to contribute ideas and information in department meetings * Ability to educate, give concise information and directions, and follow instructions * Ability to work in a fast-paced environment and manage multiple tasks * Excellent communication and customer service skills, including the ability to interact professionally, patiently, and courteously with customers over the phone and in person * Strong active-listening and problem-solving skills * Effective written communication skills * Strong organizational skills * Ability to attend to detail and be accurate * Effective time-management skills; ability to meet deadlines * Ability to use Microsoft Word, Outlook, Excel, SharePoint * Ability to use cloud-based access control software system * Ability to use online Call Tracking system to document all activities and communication with members * Ability to use cloud-based visitor management system * Ability to learn and utilize new software and technology * Ability to use two-way radio to effectively communicate during routine security checks, drills and emergencies * Ability to integrate with an existing team and share best practices * Ability to contribute to department improvements * Ability to commit to improving quality and productivity * Ability to adhere to a set schedule and demonstrate excellent attendance * Ability to work effectively with others in an environment with diverse individuals and groups * Familiarity with the Incident Command System * Possess a high degree of initiative and motivation along with the ability to effectively collaborate and plan with coworkers and others * Ability to work effectively with diverse individuals and groups * Ability to learn, focus, understand, and evaluate information and determine appropriate actions * Ability to accept direction and feedback, as well as tolerate and manage stress * Ability to see, read, hear, and speak clearly for at least 6 hours/day * Ability to stand, walk, sit, and perform repetitive finger and wrist movement for at least 3-6 hours/day * Ability to push, pull, climb stairs, bend, and pinch small objects for at least 3 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☒ Facilities/Security ☒ Outdoor Exposure Member/Patient Facing: ☐ No ☐ Telephonic ☒ In Person Hazards: May include, but not limited, to physical, ergonomic, chemical, and biological hazards Equipment: General office equipment, multiple line telephone, portable radio, first-aid equipment, AED Travel: This position may include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used. Schedule: 4, 10 hour days during business hours Monday - Friday, 7:00 AM to 6:00 PM If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
    $22.8-27.9 hourly Auto-Apply 7d ago
  • Customer Service / International Logistics

    Creative Financial Staffing 4.6company rating

    Service associate job in Portland, OR

    Customer Service & International Logistics Coordinator This role is with a growing, Portland-based company that works closely with B2B customers across the U.S. and around the world. The team supports packaging and logistics solutions that keep products moving and customers satisfied. If you like staying organized, working with people, and being part of the day-to-day action of international business, this could be a great fit. What You'll Be Doing Be a main point of contact for customers, answering questions and providing updates on orders, pricing, shipments, returns, and availability Coordinate domestic and international shipments using dependable and cost-effective shipping options Help plan international routes, keeping freight forwarders and country-specific requirements in mind Enter clear shipment instructions so orders move smoothly from start to finish Support customers with required documentation and compliance needs Flag and pre-advise shipments that need special handling, such as import permits or formal entry Troubleshoot issues like delays, missing shipments, or pricing adjustments and help get them resolved quickly Assist with proposals, contracts, sales orders, and purchase orders Help determine product classifications and export license requirements when needed What We're Looking For Solid customer service experience Clear, friendly communication skills (written and verbal) Comfort communicating by phone and email Strong organization skills and good attention to detail Ability to juggle priorities and adapt as things change A problem-solver who stays calm and solution-focused Dependable, self-motivated, and comfortable working with different teams Willingness to learn new processes and systems 1 year + of customer service experience $46,000 - $52,000 Please email your resume for immediate consideration. Tia McKeen, Senior Managing Director - Staffing Timing is everything. Whether you are aggressively in a job search or simply passive for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement for accounting and finance professionals. Many of our positions are not posted on the internet. Please contact me for more information about this role as well as other opportunities.
    $46k-52k yearly 1d ago
  • (INSTORE) Teller/Branch Service Specialist - Hazel Dell

    Onpoint Credit Union 4.0company rating

    Service associate job in Vancouver, WA

    We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us! Job Summary: As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union. Responsibilities: Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met. Processes and accurately document all teller transactions according to established procedure. Understands and determines acceptability of negotiable items and member identification. Identifies and addresses members' questions and concerns to offer solutions. Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate. Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome. Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them. Maintains cash drawer and balances within guidelines established by Credit Union. Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time). Perform any additional duties as required by the Management Team. Actively work to meet or exceed product and service cross-sale goals. Knowledge, Skills & Abilities: Ability to coordinate a variety of assignments simultaneously and prioritize work. Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union. Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills. Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills. Ability to comprehend and adhere to compliance requirements. Physical Requirements: Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time). Demonstrates a sense of urgency when assisting members. Job Qualifications: High School graduate or GED required. A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required. Bilingual skills are highly desired. Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential. Benefits Comprehensive medical, dental, and vision coverage Employer-matched 401(k) up to 5% Paid time off + 11 company-paid holidays Tuition reimbursement Paid volunteer hours See what it is like to be a Teller at OnPoint: ********************************************** At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.
    $22 hourly 1d ago
  • Customer Service Advisor

    Radius Recycling

    Service associate job in Vancouver, WA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $31k-39k yearly est. 12d ago
  • Customer Success Coordinator

    Richmond American Homes 4.7company rating

    Service associate job in Portland, OR

    BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. Positive Work Environment & Culture * Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued. * Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments. Job Summary The Customer Success Coordinator serves as a point of contact for homebuyers throughout the construction and completion of their new home. This position is an expert on every home build project, helps keep the project on track, and will communicate with each assigned homebuyer, providing progress updates, timelines, and other helpful information on a consistent basis specified by the manager. This person is a front-line ambassador for Holt Homes and represents the company with the highest level of integrity, character, professionalism, courtesy, and ethics. Qualifications * Completion of high school education * Minimum of 2 years of customer service experience * Real estate and/or new home construction experience preferred * Ability to perform physical requirements of job, including but not limited to, standing, walking, sitting, stooping, and talking * Must be able to traverse sites in adverse weather * Reliable vehicle to drive from site to site * Valid Driver's License with a safe driving record * Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), and web-based software (e.g. social media) * Experience with programs Smartsheet and Sales Simplicity preferred * Customer Relationship Management (CRM) database experience preferred (i.e. Hubspot, Salesforce) * Potential remote work after mandatory in-office training, decided by manager * Demonstrated customer-focus and solution-orientation, talent for engaging and building trust quickly with all personality types Skills * Ability to learn new software and programs quickly * Excellent communication skills, both verbal and written, in the English language * Strong follow-up skills * Ability to work independently as well as in a group setting * Adapt to a fast-paced, ever-changing environment Responsibilities * Act as the secondary contact for homebuyers throughout the construction and closing process, working closely with the community team including construction, sales, warranty, and design centers to ensure a seamless experience * Travel to communities to capture photos of active builds for homes under contract to buyers * Maintain weekly onsite presence across assigned committees, including providing neighborhood condition reports * Facilitate and review pre-closure survey feedback, post close check-ins, and one year follow-ups * Provide real time triage and ticket responses from homebuyers under contract and either answer questions or direct to the appropriate party. * Clearly communicate corporate processes and policies to customers and set expectations accordingly. * Utilize lead management software (CRM) and other CX tools to provide homebuyers with relevant weekly updates on the status of their build. * Maintain close relationships with community sales consultants and field teams through regular contact, weekly status meetings and participate in ongoing training * Be an expert and enthusiastic brand ambassador for all things Holt Homes Work Environment * Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time * Regularly drives to and from various Holt communities Comprehensive Benefits Package We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: * Competitive Compensation: We provide a competitive compensation structure that rewards performance and results. * Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). * Financial Future: Access a 401(k) retirement savings plan. * Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave). * Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available. * Exclusive Perks & Discounts * Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts. * Pet Insurance: Enjoy discounted group pet insurance rates. If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at ************************ for additional information. Sekisui House U.S., Inc. is an Equal Opportunity Employer.
    $38k-46k yearly est. Auto-Apply 12d ago
  • Client Relations Associate

    Dc Builders 4.4company rating

    Service associate job in Damascus, OR

    DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire. Job Details: We are looking for a motivated Client Relations Associate to call and qualify contacts that have expressed an interest in our design and construction products or services. The ideal candidate will be comfortable being the first point of contact with prospects, doing some initial discovery and passing the lead onto a project coordinator when appropriate. This role is an on-site position in Damascus, OR. Responsibilities: Reaching out to new leads via phone and email Discussing and documenting the specifics of potential projects Educating prospective clients on DC products and services Scheduling follow up conversations with our Project Coordinators Answering inbound calls and directing them appropriately Communicating relevant context to the Project Coordinator Working in CRM software to maintain data transparency Supporting Project Coordinators and Sales Leadership as needed Required Skills: 2+ years of experience in customer facing role with appointment setting experience Experience using CRM software like Salesforce, HubSpot or similar Experience with Microsoft Office Suite Advanced organizational and communication skills. Ability to manage and prioritize a high volume pipeline of new leads and follow ups Understanding of residential construction is a plus, curiosity and interest is a must Benefits: Medical, Dental and Vision with low premiums for you and eligible dependents SIMPLE IRA Plan Company match up to 3% Health FSA and Dependent Care FSA Supplemental benefits (Life, Accident, Short-Term Disability, Critical Illness, Cancer Indemnity) Paid Holidays Paid Time Off Our successful Client Relations Associates and Sales Support staff come from diverse backgrounds including real estate, design, construction, and more. We encourage you to visit ****************** or ******************** to learn more about our work. Equal Employment Opportunity Statement DC Structures and DC Builders are proud to be Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We celebrate diversity and believe it strengthens our team and the communities we serve.
    $51k-70k yearly est. 29d ago
  • Automotive Customer Service Advisor - 1004

    Tupeloms

    Service associate job in Portland, OR

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $33k-42k yearly est. 22h ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service associate job in Portland, OR

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $32k-39k yearly est. 9d ago
  • Financial Services Consultant

    Sunset Imports Inc.

    Service associate job in Beaverton, OR

    Porsche Beaverton is seeking an experienced and results-driven Financial Services Consultant (F&I) to join our high-performing team supporting both Porsche Beaverton and Audi Beaverton. This shared F&I team represents two of the most respected premium brands in the world, Porsche and Audi, and delivers a seamless, transparent, and luxury-level client experience across both dealerships. In this key role, you will guide clients through financing and protection options, secure competitive approvals through our network of lenders, and help them protect their new investment with tailored F&I products. You will uphold the precision, integrity, and hospitality that define these iconic brands. Key Responsibilities: Deal Structure and Processing: Meet with clients after vehicle selection to review financing and leasing options. Obtain approvals from preferred lenders and ensure all documentation is complete, accurate, and compliant. Product Presentation and Sales: Conduct professional and engaging F&I interviews. Build rapport and confidently present high-value protection options including VSC, GAP, tire and wheel, appearance, PPM, and others. Profitability and Compliance: Structure deals that align with client goals while maximizing profitability within strict compliance standards. Maintain full adherence to state and federal F&I regulations. Client Experience: Deliver a polished, premium experience that reflects the Porsche and Audi brands, ensuring every transaction is efficient, transparent, and customer-focused. Collaboration and Training: Partner with Sales teams at both Porsche and Audi Beaverton to enhance deal quality, improve credit application accuracy, and elevate overall delivery standards. What we're looking for: Minimum 2 years of F&I or Finance Manager experience in a franchised dealership. Luxury or high-line brand experience is strongly preferred. Proven record of achieving high PVR and product penetration while maintaining exceptional CSI results. Strong understanding of automotive finance, leasing, and lender programs with the ability to explain complex terms clearly. Excellent communication, closing, and relationship-building skills. High integrity and professionalism in all interactions. Valid driver's license with a clean driving record. Must pass background and drug screening. Compensation and benefits: Earnings Potential: Performance-based income. Top performers typically earn $180,000 to $225,000+ annually. Medical, Dental, and Vision insurance, with optional supplemental coverage for additional peace of mind. Life insurance coverage. Paid Time Off (PTO) after 90 days of employment. Paid holidays. Career growth opportunities within the Sunset Family dealership network. Manufacturer-certified training programs. Employee vehicle purchase and service discount programs. 401(k) retirement plan. If you are ready to represent two of the world's most respected performance-luxury brands and thrive in a high-expectation, high-reward environment, apply today! Sunset Imports is an Equal Opportunity Employer, dedicated to maintaining a drug-free workplace. All employment is contingent on successful completion of a drug test and background screening. We participate in E-Verify.
    $37k-73k yearly est. Auto-Apply 5d ago
  • Business Service Officer

    15 Ms Investment Mgmt

    Service associate job in Vancouver, WA

    Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES: People Management and Communication Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures Lead, mentor, and supervise a team of Support and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs Manage and oversee Support Professionals coverage for Financial Advisors in the Branch Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion Operational Oversight Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies Facilitate and manage resolution of client inquiries/requests Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies Additional operational oversight may be required Administer other duties as delegates by the Complex Business Service Officer " EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Bachelor's degree required or equivalent education Previous industry experience Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) Other licenses as required for the role or by management Knowledge/Skills Effective written and verbal communication skills Strong attention to detail Ability to prioritize and resolve complex needs and escalate as necessary Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies Evidence of strong leadership and talent development capabilities Previous supervisory experience preferred Exceptional organizational and time management skills Exceptional conflict resolution skills Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex Knowledge of Firm's Risk & Compliance policies Ability to think strategically Reports to: Complex Business Service Officer Direct reports: Support Professionals Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $46k-75k yearly est. Auto-Apply 60d+ ago
  • TEMPORARY CLASSIFIED EMPLOYEE

    Castle Rock School District

    Service associate job in Castle Rock, WA

    TEMPORARY CLASSIFIED EMPLOYEE JobID: 1796 Classified Employee/Paraeducator - Level 2 Date Available: 02/02/2026 Additional Information: Show/Hide Description: Temporary Classified Employee/ Paraeducator Level 2 Location: Elementary Building Job Summary: We would like to announce the opening of a Temporary Level 2 Paraeducator position at the Castle Rock Elementary School. This position will be seven hours per day, five days per week for the remainder of the 2025-2026 school year. Previous successful experience working with special education students with challenging behavior(s), Right Response training, and knowledge and understanding of students with high needs is preferred for the position. The position may also require feeding, dressing, toileting, and diapering. Complete job duties may be located in the position description listed below. The successful candidate must possess an Associate's Degree, or two years of college-level coursework, or pass a rigorous assessment (ParaPro). Seniority rights will be exercised according to Article X, Section 10.5 of the P.S.E. Negotiated Agreement. General Responsibilities: Under the general direction of the building administrators, and the special education case managers, this position will be in the Castle Rock Elementary School. The paraeducator assists with instructional and non- instructional activities; works in the classroom to correct, improve and reinforce skills of students with various disabilities; assesses and records student progress, and manages resources . Essential functions include, but not limited to: 1. Facilitates alternative methods of communication for non-verbal student(s). 2. Works independently with student(s) as directed by the teacher. 3. Assists student(s) in carrying out self-care activities such as feeding, dressing, toileting, and diapering. 4. Practices ethical and professional standards of conduct, including the requirements of confidentiality. 5. Communicates with colleagues, follows instructions and uses problem solving and other skills that will enable the paraeducator to work as an effective member of the instructional team. 6. Provides positive behavioral support and management. 7. Applies knowledge of the elements of effective instruction to assist teaching and learning as developed by the certificated/licensed staff in a variety of settings. 8. Utilizes appropriate strategies and techniques to provide instructional support in teaching and learning as developed by the certificated/licensed staff. Application Procedure: Apply Online at crschools.org/ If internal applicants would like to be considered for this position, please email ******************** Castle Rock School District does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, disability, or the use of a trained dog guide or service animal by a person with a disability in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following employee(s) has been designated to handle questions and complaints of alleged discrimination: Title IX Coordinator Bryan Keatley 615 Front Ave SW Castle Rock, WA 98611 ************ ********************** Section 504/ADA Coordinator Jeanne Foster 600 Huntington Castle Rock, WA 98611 ************ ********************* Compliance Coordinator 28A.640/642 RCW Superintendent 600 Huntington Ave S Castle Rock, WA 98611 ************ ********************** FMLA regulations require all employers to post the updated FMLA notice. Powered by applicant tracking, a product of Frontline Education
    $27k-41k yearly est. Easy Apply 5d ago
  • Residential Sales and Service Consultant

    Ziply Fiber

    Service associate job in Beaverton, OR

    Residential Sales & Service Consultant Union: IBEW 89 Last day for internals 1\/30\/26 Rate of Pay: $17.00 to $18.17 hourly DOE Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs. At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state\-of\-the\-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions: Genuinely Caring: O ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention. Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better. Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation. Job Summary The Residential Sales and Service Consultants are responsible for creating an outstanding experience at every interaction for both new and existing customers. The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment. Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Sell Ziply products and services. Retain current customers. Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services. Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save\/service order activity in an accurate and timely manner. Accurately compute and quote customer monthly charges, non\-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs. Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment. Utilize billing system to assist customers in a wide range of billing transactions. Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution. Providing a best\-in\-class customer service experience. Troubleshoot customer issues through satisfactory resolution. Respond to social media messages from customers on various platforms. Work efficiently according to Call Center metric demands. Always maintain a professional demeanor. Perform multi\-tasking between systems for customer support. Assist with training and peer coaching as assigned by supervisor. Performs other duties as required to support the business and evolving organization. Qualifications: High school diploma or general education degree (GED) required. Prior experience in customer service, sales, social media, or collections preferred, but not required. Basic Proficiency with Microsoft Office Suite. Understanding of database programs preferred. Intermediate computer competency. Knowledge, Skills, and Abilities: Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. Ability to multi\-task and collaborate effectively with other personnel to meet deadlines. Strong verbal and written communication, attention to detail, and organizational skills. Ability to work within critical deadlines. Ability to adjust to rapidly changing priorities and schedules. Ability to provide excellent customer service. Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and\/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi\-line telephone system. The work is primarily a modern office setting. At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self\-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self\-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests. Diverse Workforce \/ EEO: Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non\-job\-related handicap or disability or any other legally protected status. Ziply Fiber requires a pre\-employment background check as conditions of employment. Ziply Fiber may require a pre\-employment drug screening. 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    $17-18.2 hourly 35d ago
  • Access Services Specialist

    George Fox University 4.1company rating

    Service associate job in Newberg, OR

    George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist. About the Job: The Access Services Specialist oversees and coordinates interlibrary loan services and assists in providing access service to patrons. Job responsibilities include, but are not limited to: Managing all interlibrary loan processes (lending and borrowing). This includes quality and copyright control, daily maintenance and updating of records, ordering and returning patron requests. (65%) Communicating effectively and courteously with others, including coworkers, employees, students, and the public in a spirit of teamwork, respect and customer service. (10%) Training, supervising, and evaluating student employees. (10%) Answering questions, resolving problems and assisting with Summit processing when the head of access services is absent. (10%) Fielding information questions, and answering phones when needed. (5%) Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service. By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role. Demonstrated experience working cross culturally with respect, appreciation and humility. Other duties as assigned. A Day in the Life of This Position: The Access Services Specialist's day includes managing interlibrary loan processes including quality and copyright control, daily maintenance and updating of records, ordering and returning patron requests. Other duties include documenting delivery control, data entry, and contacting other institutions regarding materials. We're looking for candidates who have: A High School Diploma or the equivalent. Two or more years of relevant library experience. The ability to sit and work at a computer for a prolonged length of time. Proficiency in Microsoft Office or Google equivalent. The ability to relate effectively with library patrons. Strong interpersonal and teamwork skills. Strong organizational skills, detail oriented, reliable. Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply. A commitment to the University's Theology of Racial and Ethnic Diversity. A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith. A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith. Preference Will be Given to Those Who Have the Following Attributes: Two or more years of college. Job information: Hours Per Week: 20 hours per week Primary Work Location: Newberg Campus Working Conditions: Physical requirements are those of a normal office environment. Supervisor: Library Director George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students. Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website. As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community. What is most appealing about working at George Fox University? Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values. Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ. Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do. For your personal well-being we offer: A strong Christian vision and mission-led organization with opportunities for your growth and contributions. Wonderful Christian peers and a vibrant student population. A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by. Free Fitness Center membership. Free parking. Rich employee benefit package. Application Procedures - kindly apply only through this website When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume : Letter of Interest Curriculum Vitae (CV) or Resume Other supporting materials may be requested at a later stage of the review process. Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled. We invite you to Be Known at Oregon's largest private and nationally recognized Christian University! **This position is subject to close at any time, regardless of the date on the posting. **Have questions or need assistance with our application process? Contact ****************************** Equal Employment Opportunity Policy The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination. George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills. In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
    $30k-34k yearly est. 1d ago
  • Financial Service Representative

    First Community Credit Union of Oregon 3.8company rating

    Service associate job in Fairview, OR

    Schedule: Full-Time, Monday through Friday If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you! You are the key to assisting our members with personalized solutions to enhance their banking experience with the best financial products in Oregon. Skill expectations include: Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously. As a First Community employee, you will enjoy: 100% Employer Paid Medical & Dental Annual Bonus & Incentive Plan Generous Personal, Vacation & Sick Days Tuition Reimbursement Wellness & Fitness Incentive Paid Volunteer Leave As an ideal candidate, you will have: High School Diploma or Equivalent Cash Handling & Customer Service Experience Ability to assist with complex financial transactions in person or by telephone Prior Lending Experience (preferred, but not required) Company's website: ****************** ** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities. FCCUL
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Radius Recycling

    Service associate job in Vancouver, WA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: * Promote the Pick-n-Pull Safety Culture. * Be a team player. Work as a member of the team to help the team achieve its goals. * Maintain a high level of integrity. * Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. * Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. * Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. * Follow all company policies and procedures. * Identify when customer interaction requires assistance from management. * Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. * Additional duties as assigned. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. * Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. * Vision must be sufficient to perform job functions safely as described above. * Able to work on feet (stand and walk) for assigned work shift. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $31k-39k yearly est. 13d ago
  • Customer Service Representative

    Creative Financial Staffing 4.6company rating

    Service associate job in Oregon City, OR

    a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Customer Service & Logistics Specialist Company: Confidential Pay: $22-$25 per hour (DOE) Location: East Portland Metro Area Are you eager to learn, grow, and build a long‑term career with an organization experiencing significant growth? Our client stands out in their industry for delivering top‑quality customer service, and they are looking for someone who shares that same commitment to excellence. We are seeking a highly organized, customer‑focused professional to support Domestic and International B2B customers. This role is ideal for someone who enjoys problem‑solving, and is motivated by helping customers succeed. Position Overview In this role, you will support customers by providing timely communication, managing logistics, and ensuring accurate documentation for domestic and international shipments. You will collaborate with cross‑functional teams, navigate country‑specific requirements, and help resolve customer challenges-all while maintaining a high level of integrity and professionalism. Key Responsibilities Provide timely and professional communication regarding order status, availability, pricing, shipping details, credit issues, returns, and general customer needs Route domestic and international shipments using the most reliable and cost‑effective methods Plan international shipment routes while considering freight forwarder and country-specific requirements Enter accurate shipment handling instructions Assist customers with documentation and regulatory compliance Pre‑advise destinations for shipments requiring special attention (import permits, formal entry, etc.) Resolve customer challenges, including delays, missing shipments, or price adjustments, with urgency Support the creation and review of proposals, contracts, sales orders, and purchase orders Determine product classifications and export license requirements Required Skills & Competencies Proven customer service experience Strong written and verbal communication skills Professional phone and email etiquette Creative problem‑solving and conflict‑resolution abilities Ability to work effectively with cross‑functional teams Technical Skills Proficiency in Microsoft Outlook, Excel, PowerPoint, and Word Strong typing and data entry skills ERP experience, ideally with Navision Experience & Education 2-3 years of customer service experience High School Diploma or GED required Associate's or Bachelor's Degree a + Compensation & Benefits Pay: $22-$25 per hour Medical and dental insurance Life and disability insurance Paid vacation and sick leave 401(k) with company match Opportunity to grow with a company that values internal development
    $22-25 hourly 1d ago
  • Automotive Customer Service Advisor - 2231

    Tupeloms

    Service associate job in Sandy, OR

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available:
    $33k-41k yearly est. 22h ago
  • Temporary Classified Employee

    Castle Rock School District 401

    Service associate job in Castle Rock, WA

    Classified Employee/Paraeducator - Level 2 Date Available: 02/02/2026 Closing Date: 01/29/2026 Description: Temporary Classified Employee/ Paraeducator Level 2 Location: Elementary Building Job Summary: We would like to announce the opening of a Temporary Level 2 Paraeducator position at the Castle Rock Elementary School. This position will be seven hours per day, five days per week for the remainder of the 2025-2026 school year. Previous successful experience working with special education students with challenging behavior(s), Right Response training, and knowledge and understanding of students with high needs is preferred for the position. The position may also require feeding, dressing, toileting, and diapering. Complete job duties may be located in the position description listed below. The successful candidate must possess an Associate's Degree, or two years of college-level coursework, or pass a rigorous assessment (ParaPro). Seniority rights will be exercised according to Article X, Section 10.5 of the P.S.E. Negotiated Agreement. General Responsibilities: Under the general direction of the building administrators, and the special education case managers, this position will be in the Castle Rock Elementary School. The paraeducator assists with instructional and non- instructional activities; works in the classroom to correct, improve and reinforce skills of students with various disabilities; assesses and records student progress, and manages resources . Essential functions include, but not limited to: 1. Facilitates alternative methods of communication for non-verbal student(s). 2. Works independently with student(s) as directed by the teacher. 3. Assists student(s) in carrying out self-care activities such as feeding, dressing, toileting, and diapering. 4. Practices ethical and professional standards of conduct, including the requirements of confidentiality. 5. Communicates with colleagues, follows instructions and uses problem solving and other skills that will enable the paraeducator to work as an effective member of the instructional team. 6. Provides positive behavioral support and management. 7. Applies knowledge of the elements of effective instruction to assist teaching and learning as developed by the certificated/licensed staff in a variety of settings. 8. Utilizes appropriate strategies and techniques to provide instructional support in teaching and learning as developed by the certificated/licensed staff. Application Procedure: Apply Online at crschools.org/ If internal applicants would like to be considered for this position, please email ******************** Castle Rock School District does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, disability, or the use of a trained dog guide or service animal by a person with a disability in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following employee(s) has been designated to handle questions and complaints of alleged discrimination: Title IX Coordinator Bryan Keatley 615 Front Ave SW Castle Rock, WA 98611 ************ ********************** Section 504/ADA Coordinator Jeanne Foster 600 Huntington Castle Rock, WA 98611 ************ ********************* Compliance Coordinator 28A.640/642 RCW Superintendent 600 Huntington Ave S Castle Rock, WA 98611 ************ ********************** FMLA regulations require all employers to post the updated FMLA notice.
    $27k-41k yearly est. Easy Apply 5d ago

Learn more about service associate jobs

How much does a service associate earn in Vancouver, WA?

The average service associate in Vancouver, WA earns between $30,000 and $63,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Vancouver, WA

$44,000

What are the biggest employers of Service Associates in Vancouver, WA?

The biggest employers of Service Associates in Vancouver, WA are:
  1. Lowe's Companies
  2. Oregon Health & Science University
  3. Legacy Health
  4. Macy's
  5. OHSU
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