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Become A Service Cashier

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Working As A Service Cashier

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $17,077

    Average Salary

What Does A Service Cashier Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Service Cashier

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Service Cashier jobs

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Average Length of Employment
Head Cashier 2.5 years
Cashier/Deli Clerk 2.3 years
Lead Cashier 2.2 years
Credit Cashier 2.2 years
Grocery Cashier 2.1 years
Service Associate 2.1 years
Sales Clerk 2.0 years
Service Cashier 2.0 years
Cashier Operator 1.8 years
Front End Cashier 1.7 years
Parking Cashier 1.7 years
Waiter And Cashier 1.7 years
Check Cashier 1.7 years
Cashier/Sales 1.6 years
Cashier 1.6 years
Cashier/Closer 1.6 years
Bookseller/Cashier 1.6 years
Sales Associate 1.6 years
Baker/Cashier 1.6 years
Cashier Associate 1.5 years
Check Out Cashier 1.5 years
Concession Cashier 1.4 years
Cashier/Host 1.4 years
Hostess Cashier 1.4 years
Restaurant Cashier 1.4 years
Retail Cashier 1.4 years
Front Cashier 1.3 years
Floor Cashier 1.3 years
Overnight Cashier 1.2 years
Junior Cashier For 1.0 years
Seasonal Cashier 0.5 years
Top Employers Before
Cashier 22.7%
Internship 2.9%
Volunteer 2.8%
Server 2.8%
Waitress 2.7%
Hostess 2.1%
Manager 1.7%
Top Employers After
Cashier 15.3%
Server 3.7%
Internship 3.3%
Teller 2.8%
Manager 2.4%

Service Cashier Demographics

Gender

Female

75.9%

Male

21.7%

Unknown

2.4%
Ethnicity

White

75.2%

Hispanic or Latino

16.3%

Asian

6.4%

Unknown

1.6%

Black or African American

0.5%
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Languages Spoken

Spanish

74.3%

French

7.5%

Hindi

2.5%

Tagalog

1.5%

Italian

1.5%

German

1.3%

Mandarin

1.0%

Russian

1.0%

Filipino

1.0%

Polish

1.0%

Arabic

1.0%

Chinese

0.9%

Vietnamese

0.8%

Portuguese

0.8%

Hmong

0.8%

Gujarati

0.7%

Carrier

0.7%

Urdu

0.7%

Greek

0.6%

Japanese

0.6%
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Service Cashier Education

Schools

University of Phoenix

17.9%

Houston Community College

5.9%

Ashford University

5.6%

Miami Dade College

5.4%

Northern Virginia Community College

5.4%

Kaplan University

5.0%

Valencia College

4.9%

Liberty University

4.8%

Broward College

4.5%

Palm Beach State College

4.3%

American InterContinental University

4.2%

Delgado Community College

3.9%

Florida State College at Jacksonville

3.9%

University of Central Florida

3.8%

Central Piedmont Community College

3.8%

Southern New Hampshire University

3.6%

Glendale Community College

3.3%

Cerritos College

3.3%

Ultimate Medical Academy - Clearwater

3.2%

Grand Canyon University

3.2%
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Majors

Business

21.5%

Criminal Justice

8.5%

Medical Assisting Services

7.6%

Health Care Administration

7.4%

Nursing

7.2%

Psychology

6.7%

General Studies

6.0%

Accounting

5.9%

Liberal Arts

3.4%

Communication

3.4%

Education

3.2%

Nursing Assistants

2.3%

Management

2.3%

Pharmacy

2.2%

Computer Science

2.2%

English

2.1%

Biology

2.1%

Cosmetology

2.1%

Medical Technician

1.9%

Graphic Design

1.9%
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Degrees

Other

41.4%

Bachelors

27.6%

Associate

17.6%

Certificate

6.1%

Masters

3.3%

Diploma

3.0%

License

0.7%

Doctorate

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Service Cashier

CustomerServiceSkillsProcessMerchandiseReturnsCustomerComplaintsPhoneCallsServiceDepartmentAutomaticDebitsSalesFloorCustomerSatisfactionDataEntryCustomerInquiriesFrontEndCustomerQuestionsServiceDeskGreetingCustomersRepairOrdersOrderlyCheckoutAreasStockShelvesPOSCommunicationSkillsCustomerOrders

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Top Service Cashier Skills

  1. Customer Service Skills
  2. Process Merchandise Returns
  3. Customer Complaints
You can check out examples of real life uses of top skills on resumes here:
  • Utilize Customer Service skills in a fast paced environment.
  • Greet customers entering establishments.Process merchandise returns and exchanges.
  • Managed customer complaints Trained new employees Exceeded expectations for merchandise protection plans
  • Answer phone calls and transfer the costumer to the person or department they asked for.
  • Assisted all customers picking up vehicles from the service department.

Top Service Cashier Employers

Service Cashier Videos

goodwill training cashiers cashiers exceeding expectations"

2012 WIC Cashier Training Video Module C: 4:26

The Angry Cashier

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