How to hire a service cashier

How to hire a service cashier, step by step

Here's a step-by-step service cashier hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a service cashier job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new service cashier
• Step 8: Go through the hiring process checklist

What does a service cashier do?

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1. Identify your hiring needs

   Before you post your service cashier job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a service cashier for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A service cashier's background is also an important factor in determining whether they'll be a good fit for the position. For example, service cashiers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of service cashiers.

   Type of Service Cashier	Description	Hourly rate
   Service Cashier	Cashiers process payments from customers purchasing goods and services.	$11-16
   Cashier/Host	A cashier/host is responsible for facilitating the cash register processes and managing financial transactions. Cashier/hosts process reservations and online payments, respond to customers' inquiries and concerns, escalate high-level complaints, update customer's account information on the database, and perform various administrative and clerical tasks as needed... Show more	$7-17
   Front End Cashier	A front end cashier is an employee who provides quality customer service such as scanning items and taking the final payments. Front end cashiers are responsible for greeting customers professionally and being friendly to everyone who enters the store... Show more	$7-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Cleanliness
   • Credit Card Payments
   • Cash Handling
   • Phone Calls
   • Food Orders
   • Customer Complaints
   • Administrative Tasks
   • Math
   • Processing Payments
   • POS
   • Room Service
   • Parts Invoices
   • Warranty Claims

   Check all skills

   Responsibilities:

   • Utilize math skills when processing payments without a computerize cash register and while tallying profit at the end of each shift.
   • Check out customer's groceries, clear parking lot, provide customer service, maintain store maintenance
   • Skil in using scanners, cash registers and basic math skills to calculate the price of service provide.
   • Process cash, credit card, travelers' checks, and discount transactions with the assistance of POS system.
   • Require to learn how to use ADP systems in order to process car sales and some accounting for the service center.
   • Provide excellent customer service while ringing up members and upselling membership upgrades.

   More service cashier duties

3. Make a budget

   Including a salary range in the service cashier job description is a good way to get more applicants. A service cashier salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a service cashier in Tennessee may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level service cashier. Additionally, a service cashier with lots of experience in the field may command a higher salary as a result.

   Average service cashier salary

   $13.75hourly

   $28,602 yearly

   ---

   Entry-level service cashier salary

   $23,000 yearly salary

   Updated December 17, 2025

   Average service cashier salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$35,676	$17
   2	California	$33,097	$16
   3	Oregon	$32,489	$16
   4	Massachusetts	$32,314	$16
   5	Maine	$31,894	$15
   6	Colorado	$30,833	$15
   7	Arizona	$29,979	$14
   8	Illinois	$29,315	$14
   9	New York	$29,262	$14
   10	Texas	$28,587	$14
   11	New Jersey	$28,279	$14
   12	Maryland	$28,071	$14
   13	Virginia	$27,600	$13
   14	Ohio	$27,377	$13
   15	Kansas	$25,842	$12
   16	Florida	$24,801	$12
   17	Oklahoma	$21,989	$11
   18	Louisiana	$21,600	$10
   19	Mississippi	$20,860	$10

   Average service cashier salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Classic Chevrolet	$31,471	$15.13
   2	JPS Health Network	$31,363	$15.08
   3	H-E-B	$30,699	$14.76	5
   4	Voss Auto Network	$30,381	$14.61
   5	Cherokee Nation Businesses	$29,973	$14.41	9
   6	Continental Auto Group	$29,843	$14.35
   7	The Henry Ford	$29,789	$14.32
   8	BMW of Riverside	$29,727	$14.29
   9	Progressive Auto Group	$29,714	$14.29	2
   10	Lexus of Pembroke Pines	$29,714	$14.29	1
   11	Sonic Automotive	$29,628	$14.24
   12	Southwest General	$29,586	$14.22
   13	Butler Toyota	$29,555	$14.21
   14	David Stanley Chevrolet	$29,496	$14.18
   15	Crown Automotive	$29,373	$14.12
   16	Jerry Durant Auto Group	$28,956	$13.92
   17	Clay Cooley Motors	$28,843	$13.87	1
   18	Kendall Auto Group	$28,757	$13.83
   19	Meijer	$28,734	$13.81	89
   20	Mercedes-Benz of Escondido	$28,687	$13.79

4. Writing a service cashier job description

   A service cashier job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a service cashier job description:

   Service cashier job description example

   Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!
   
   Stew Hansen Hyundai, a Ken Garff Automotive Dealership, is currently looking for a talented Service Cashier that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.
   
   As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!
   Here's why you'll want to work here:
   Paid training and real career growth Competitive compensation package Great people with a great culture Paid Time Off and 401k with Company match Medical, Dental, Vision, Short and Long-term disability, AD&D and Life InsuranceYear-end bonus program for all employees (Garff Giveback) Employee discounts on Vehicle Purchase, Parts, Service and More!
   
   Here's what you'll be doing:
   Responsible for greeting all customers in a polite and friendly manner Knows and understands extended service policies, and processes extended warranty payments for repair orders Responsible for printing out estimates and invoices and accept payment for completed service work Responsible for restocking refreshments, food, and lobby materials in the customer lounge keeping the area neat and inviting during business hours Responsible for customer keys while cars are waiting to be picked up by their owners Reconciles cash drawer daily Works with sales manager to learn about products and services offered, their features and value, and any price changes to services our store offers Filing of all repair orders throughout day Work cooperatively with the sales and service team Answers customer questions about service performed or products purchased, or refers them to one of the Service or Sales professional who can Handles customer complaints with integrity and poise and refers customers to the appropriate individuals for resolution if it is outside the scope of the cashier duties Answer incoming service calls as needed
   
   Here's what you'll doing:
   1 year of experience in a dealership position is preferred1 year minimum of customer service and/or clerical experience Excellent communication and customer service skills Positive attitude and high energy
   
   We are an Equal Opportunity Employer
   (( We Hear You ))

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right service cashier for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your service cashier job on Zippia to find and recruit service cashier candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with service cashier candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new service cashier

   Once you have selected a candidate for the service cashier position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a service cashier?