Service cashiers are employees who take charge of the cash registers in banks or any other institutions. Primarily, cashiers receive payments and issue receipts to customers. They keep track of the credit and cash transactions. Their job requires a strong work ethic, attention to detail, excellent communication skills, good customer service, and knowledge of cash register operation. It is also part of their job to attend to service department tasks and warranty claims.

Service Cashier Responsibilities

Here are examples of responsibilities from real service cashier resumes representing typical tasks they are likely to perform in their roles.

  • Lead deli counter; stock and prepare all deli items, prepare various food items to fit the customer's desire.
  • Manage self-checkout terminals and cash registers to ensure timely checkout for customers.
  • Cashier, clean lobby and bathrooms, drive-thru service
  • Cashier and order taker for the customers who come through the drive-thru.
  • Process payroll, electronic deposits and employee pay adjustments and maintain accounting records.
  • Handle POS and balance all transactions at the end of the day for cash reconciliation.
  • Used ADP system on daily basis to close service tickets, create receipts and look up client information.
  • Work at the deli counter cutting meats and cheeses for customers, making sandwiches, burgers, and homemade sausage.
  • Perform normal cashier duties, as well as balanced tills, prepare deposits, and perform payroll for the business.
  • Require to learn how to use ADP systems in order to process car sales and some accounting for the service center.
Service Cashier Traits
Dexterity describes being skilled in using your hands when it comes to physical activity.
Near vision
Near vision is an attribute of some that allows them to view objects up close clearly.
Physical stamina shows that you are able to exert your energy for long periods of time without tiring.

Service Cashier Job Description

Between the years 2018 and 2028, service cashier jobs are expected to undergo a growth rate described as "decline" at -4%, according to the Bureau of Labor Statistics. So if the thought "should I become a service cashier?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of service cashier opportunities that are projected to become available by 2028 is -138,700.

A service cashier annual salary averages $27,751, which breaks down to $13.34 an hour. However, service cashiers can earn anywhere from upwards of $23,000 to $33,000 a year. This means that the top-earning service cashiers make $10,000 more than the lowest-earning ones.

Once you've become a service cashier, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a cashier/merchandiser, cashier associate, customer service specialist, and customer service associate.

Service Cashier Jobs You Might Like

Service Cashier Resume Examples

Service Cashier Skills and Personality Traits

We calculated that 13% of Service Cashiers are proficient in Customer Service, Credit Card, and Phone Calls. They’re also known for soft skills such as Dexterity, Near vision, and Physical stamina.

We break down the percentage of Service Cashiers that have these skills listed on their resume here:

  • Customer Service, 13%

    Provided a variety of customer services including information, product details and online and telephone ordering.

  • Credit Card, 7%

    Maintained accounting for cashiering including cash and credit card accounts

  • Phone Calls, 6%

    Answer all incoming collision department telephone calls according to company policies and good telephone etiquette.

  • Food Preparation, 6%

    Assisted food preparation staff in preparing, checking and packing food items keeping in mind the company s specific instructions.

  • Direct Customers, 5%

    Answer questions, make recommendations and direct customers to the merchandise.

  • Business Office, 4%

    Provided administrative support to Manager and Business office.

"customer service," "credit card," and "phone calls" aren't the only skills we found service cashiers list on their resumes. In fact, there's a whole list of service cashier responsibilities that we found, including:

  • Dexterity can be considered to be the most important personality trait for a service cashier to have. According to a service cashier resume, "cashiers use their hands to operate registers and scan purchases." Service cashiers are able to use dexterity in the following example we gathered from a resume: "experience driving forklifts and cherry picker (op) accomplishments received numerous homer awards for customer service. "
  • Another commonly found skill for being able to perform service cashier duties is the following: near vision. According to a service cashier resume, "cashiers need to see well enough to scan items and process transactions accurately." Check out this example of how service cashiers use near vision: "submitted warranty claims to general motors corporate division. "
  • Physical stamina is also an important skill for service cashiers to have. This example of how service cashiers use this skill comes from a service cashier resume, "cashiers stand for long periods." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "experienced using physical security systems (eas) awarded 3 lowe's retrieve without detection recognition certificates in the last quarter. "
  • In order for certain service cashier responsibilities to be completed, the job requires the skill "communication skills." According to a service cashier resume, "cashiers must pay attention to customers’ questions and explain pricing." As an example, this snippet was taken directly from a resume about how this skill applies: "filled repair orders facilitated customer vehicle service transactions handled routing of incoming customer calls disseminated call center communications"
  • Yet another important skill that a service cashier must demonstrate is "customer-service skills." Cashiers must be courteous and friendly when helping customers. This is clearly demonstrated in this example from a service cashier who stated: "greet customers, answer high volume phones lines schedule service appointments, rental cars agent give customers warranty information. "
  • Lastly, this career requires you to be skillful in "patience." According to service cashier resumes, "cashiers must be able to remain calm when interacting with customers." This resume example highlights how service cashier responsibilities rely on this skill: "handled any customer complaints on the phone or in person with patience. "
  • See the full list of service cashier skills.

    Before becoming a service cashier, 26.1% earned their bachelor's degree. When it comes down to graduating with a master's degree, 1.4% service cashiers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some service cashiers have a college degree. But about one out of every three service cashiers didn't attend college at all.

    The service cashiers who went onto college to earn a more in-depth education generally studied business and general studies, while a small population of service cashiers studied accounting and psychology.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a service cashier. We've found that most service cashier resumes include experience from AutoNation, Penn National Gaming, and Caesars Entertainment. Of recent, AutoNation had 17 positions open for service cashiers. Meanwhile, there are 10 job openings at Penn National Gaming and 4 at Caesars Entertainment.

    If you're interested in companies where service cashiers make the most money, you'll want to apply for positions at Meijer, Treasure Island Resort & Casino, and Lowe's Companies. We found that at Meijer, the average service cashier salary is $29,794. Whereas at Treasure Island Resort & Casino, service cashiers earn roughly $29,555. And at Lowe's Companies, they make an average salary of $29,510.

    View more details on service cashier salaries across the United States.

    Some other companies you might be interested in as a service cashier include Walmart, McDonald's, and The Home Depot. These three companies were found to hire the most service cashiers from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious service cashiers are:

      What Cashier/Merchandisers Do

      We looked at the average service cashier annual salary and compared it with the average of a cashier/merchandiser. Generally speaking, cashiers/merchandiser receive $1,155 lower pay than service cashiers per year.

      Even though service cashiers and cashiers/merchandiser have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer service, credit card, and greeting customers in the day-to-day roles.

      These skill sets are where the common ground ends though. A service cashier responsibility is more likely to require skills like "phone calls," "food preparation," "hard-working," and "direct customers." Whereas a cashier/merchandiser requires skills like "new merchandise," "store shelves," "loss prevention," and "store management." Just by understanding these different skills you can see how different these careers are.

      On average, cashiers/merchandiser reach similar levels of education than service cashiers. Cashiers/merchandiser are 0.1% less likely to earn a Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Cashier Associate?

      A cashier associate is responsible for greeting customers and processing their purchases, ensuring speed and accuracy. There are also instances when a cashier associate must offer special promotions or products, replace goods when there are defects, and obtain necessary codes when the product fails to register. Although a cashier associate handles the cash register and cash flow most of the time, they can also have tasks related to maintaining the sales floor's cleanliness. Furthermore, should there be any urgent issues, it is crucial to immediately reach out to a manager or supervisor.

      Now we're going to look at the cashier associate profession. On average, cashiers associate earn a $2,456 lower salary than service cashiers a year.

      Not everything about these jobs is different. Take their skills, for example. Service cashiers and cashiers associate both include similar skills like "customer service," "credit card," and "food preparation" on their resumes.

      But both careers also use different skills, according to real service cashier resumes. While service cashier responsibilities can utilize skills like "phone calls," "hard-working," "direct customers," and "business office," some cashiers associate use skills like "service standards," "safety hazards," "store management," and "record sales."

      When it comes to the differences in education between the two professions, cashiers associate tend to reach similar levels of education than service cashiers. In fact, they're 0.3% more likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

      How a Customer Service Specialist Compares

      Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions. They attend to customers' inquiries and provide answers to their questions on products or services that the company offers. They also address customer complaints and help mitigate the concerns by offering solutions such as instructions on how to fix defects, or processing replacements or refunds. Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

      The third profession we take a look at is customer service specialist. On an average scale, these workers bring in higher salaries than service cashiers. In fact, they make a $3,862 higher salary per year.

      By looking over several service cashiers and customer service specialists resumes, we found that both roles utilize similar skills, such as "customer service," "credit card," and "administrative tasks." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from service cashier resumes include skills like "phone calls," "food preparation," "hard-working," and "direct customers," whereas a customer service specialist might be skilled in "outbound calls," "data entry," "accurate processing," and "loyalty programs. "

      Interestingly enough, customer service specialists earn the most pay in the technology industry, where they command an average salary of $35,563. As mentioned previously, service cashiers highest annual salary comes from the retail industry with an average salary of $29,287.

      Customer service specialists are known to earn similar educational levels when compared to service cashiers. Additionally, they're 4.2% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.

      Description Of a Customer Service Associate

      Customer service associates are representatives of the company who are responsible for solving customer concerns. They provide exceptional service to clients to ensure that their problems are solved and that the relationship between the client and the company remains strong. Customer service associates are in-charge of processing transactions, maintaining a good working relationship between the client and the company, ensuring that the client remains loyal to the company, and working on the requests of the client. Through all of this, customer service associates must keep any information they may encounter confidential. They should also have time management skills, problem-solving skills, and customer service skills.

      Now, we'll look at customer service associates, who generally average a higher pay when compared to service cashiers annual salary. In fact, the difference is about $3,414 per year.

      According to resumes from both service cashiers and customer service associates, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "credit card," and "food preparation. "

      While some skills are shared by these professions, there are some differences to note. "phone calls," "hard-working," "direct customers," and "business office" are skills that have shown up on service cashiers resumes. Additionally, customer service associate uses skills like efficient service, csa, customer care, and timely fashion on their resumes.

      The average resume of customer service associates showed that they earn similar levels of education to service cashiers. So much so that the likelihood of them earning a Master's Degree is 2.1% more. Additionally, they're less likely to earn a Doctoral Degree by 0.2%.