Service Center Analyst Overview

There are certain skills that many service center analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a service center analyst, we found that a lot of resumes listed 13.2% of service center analysts included customer service, while 11.9% of resumes included accurate information, and 10.2% of resumes included computer system. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service center analyst job title. But what industry to start with? Most service center analysts actually find jobs in the health care and technology industries.

If you're interested in becoming a service center analyst, one of the first things to consider is how much education you need. We've determined that 46.4% of service center analysts have a bachelor's degree. In terms of higher education levels, we found that 9.7% of service center analysts have master's degrees. Even though most service center analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service center analyst. When we researched the most common majors for a service center analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service center analyst resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a service center analyst. In fact, many service center analyst jobs require experience in a role such as customer service representative. Meanwhile, many service center analysts also have previous career experience in roles such as technical support specialist or computer operator.