There is more than meets the eye when it comes to being a service center analyst. For example, did you know that they make an average of $20.64 an hour? That's $42,926 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many service center analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.
When it comes to the most important skills required to be a service center analyst, we found that a lot of resumes listed 13.2% of service center analysts included customer service, while 11.9% of resumes included accurate information, and 10.2% of resumes included computer system. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service center analyst job title. But what industry to start with? Most service center analysts actually find jobs in the health care and technology industries.
If you're interested in becoming a service center analyst, one of the first things to consider is how much education you need. We've determined that 46.4% of service center analysts have a bachelor's degree. In terms of higher education levels, we found that 9.7% of service center analysts have master's degrees. Even though most service center analysts have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service center analyst. When we researched the most common majors for a service center analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service center analyst resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a service center analyst. In fact, many service center analyst jobs require experience in a role such as customer service representative. Meanwhile, many service center analysts also have previous career experience in roles such as technical support specialist or computer operator.
Tell us your goals and we'll match you with the right jobs to get there.
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of analyst you might progress to a role such as consultant eventually. Later on in your career, you could end up with the title information technology manager.
Tell us your goals and we'll match you with the rights job to get there.
Use Zippia's Salary Calculator to see how your pay matches up.
Stanford, CA • Private
Philadelphia, PA • Private
Evanston, IL • Private
Castine, ME • Public
Los Angeles, CA • Private
Bakersfield, CA • Public
Vestal, NY • Public
Villanova, PA • Private
San Diego, CA • Public
Waltham, MA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.2% of service center analysts listed customer service on their resume, but soft skills such as customer-service skills and listening skills are important as well.
Some places are better than others when it comes to starting a career as a service center analyst. The best states for people in this position are New Jersey, Massachusetts, California, and New Hampshire. Service center analysts make the most in New Jersey with an average salary of $55,342. Whereas in Massachusetts and California, they would average $53,729 and $53,601, respectively. While service center analysts would only make an average of $53,194 in New Hampshire, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Rhode Island
$52,588
Avg. Salary
2. Massachusetts
$53,730
Avg. Salary
3. New Jersey
$55,343
Avg. Salary