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Service center analyst part time jobs - 23 jobs

  • Techncl Support Analyst I

    Technical Consumer Products 4.2company rating

    Aurora, OH

    Title: Technical Support Analyst I Reports to: Manager Information Technology Exemption Status: Non-Exempt / Part-time (3 days a week) Summary The Technical Support Analyst I is responsible for providing direct support and/or escalating to subject matter experts for assistance in resolving requests submitted by end users. The scope of requests is broad and encompasses a wide range of activities, including, but not limited to specifying and installing equipment, troubleshooting and resolving issues, configuring user profiles, training end users, and maintaining IT related equipment. The Technical Support Analyst I partners with other IT team members as well as end users to ensure solutions achieve desired results. The day-to-day activity of the Technical Support Analyst I demonstrates an IT culture that emphasizes quality, responsiveness, customer service, productivity, high standards and results. The position reports to the IT Manager and maintains open and unbiased communication to ensure the objectives, scope and timeline of projects are maintained and issues that surface are resolved as appropriate. Essential Duties Actively support the company's culture and business mission by always putting TCP's people and customers first. Establish, in conjunction with Systems Administrator and Network Administrator challenging IT goals, plans and objectives that support the company's vision. Develop, maintain and utilize checklists to ensure consistent and predictable delivery of services. Maintain user profiles, system configurations and inventory asset records for selected IT resources. Manage and respond to IT Help Desk system tickets to deliver rapid response to critical requests, timely response to other requests and manage workload. Design, test and deploy standard PC system images, diagnose and resolve PC software/hardware issues and coordinate repair activities with PC hardware support providers. Participate in activities associated with internal/external IT security audits and risk assessments and implement corrective actions. Manage and maintain positive working relationships with IT solution and service providers and evaluate alternatives to achieve greatest value for the company. Establish and support a positive work environment based on mutual respect, honesty, teamwork and continuous improvement. Maintain work areas in compliance with 5S standards and policies. Actively promotes and personally observes safety and security procedures and uses equipment and materials properly. Other responsibilities or projects assigned by manager. Experience/Requirements Six plus months of successful and progressive IT related experience with a demonstrated ability and interest to learn and adapt to a new IT solution. Requires attention to detail and accuracy, high energy, problem solving, forward thinking and the ability to adapt to changing business requirements while maintaining consistent and reliable IT solutions and services. Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance Skills, Knowledge and Abilities (SKAs) Thorough knowledge of business applications within scope of responsibility necessary to fulfill job responsibilities. Analytical/problem solving skills. Clear and concise oral and written communication to all levels of the organization. Effectively organize and prioritize work. Simultaneously manage and deliver multiple projects. Proficiency in all Microsoft Office applications. Ability to work collaboratively with others as a team; shares knowledge as needed and can work effectively together on the team to achieve departmental and organizational goals. Education/Training Bachelor's degree in Computer Information Systems, Computer Networking or other appropriate field of study and/or equivalent work experience. Physical/Environmental Sitting for periods of time, completing tasks using a computer and other office equipment. Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching. May require lifting up to 50 lbs. Job position responsibilities are generally performed in a business office environment with computers, printers and phones. Ability to travel via automobile and/or airplane, as necessary to successfully perform role.
    $77k-114k yearly est. 19d ago
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  • College Intern - Information Technology - IT Help Desk

    Dasstateoh

    Columbus, OH

    College Intern - Information Technology - IT Help Desk (260000A4) Organization: InsuranceAgency Contact Name and Information: Kimberly Lowry ************Unposting Date: OngoingWork Location: Ohio Department of Insurance 50 West Town Street Suite 300 Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 20.00Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Monday - FridayClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: InternshipTechnical Skills: Customer Service, Information TechnologyProfessional Skills: Collaboration, Customer Focus, Teamwork Agency OverviewAbout Us:The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.Please visit our website Department of Insurance and also find us on LinkedIn.Office of Information Technology Mission Statement: The mission of Office of Information Technology and Security is to support the Ohio Department of Insurance, through technology and innovation, to adhere to regulatory compliance and to serve consumers and constituents alike, with the objective to improve awareness, protection and advocacy.Job DescriptionThe Ohio Department Insurance, Office of Information Technology and Security (OITS), is looking for dedicated college student to assist our Information and Technology Division's Help Desk on a temporary full-time basis (8:00-5:00 Monday-Friday about 30 - 40 hours a week ). If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department! Your Key Responsibilities include but are not limited to the following: Assists with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software independently in workstation support, business continuity, information security, telecommunications and network connectivity. Creates, organizes, files and maintains documentation. Interfaces with other platforms from a hardware and/or software perspective. Attends meetings as necessary and other duties as assigned. Report in location: 50 West Town St. Suite 300, Columbus, Ohio 43215 Work Days and Hours would vary between Monday - Friday 8:00 am - 5:00 pm based on student schedule Our interns are eligible to participate in the internship program long as they are enrolled in an accredited college or university and are in good academic standing for the duration of the internship.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMust be currently enrolled in and attending a college degree program directly related to Information Systems or Computer Science. Job Skills: Information Technology Technical Skills: Information Technology, Customer Service Professional Skills: Collaboration, Customer Focus, TeamworkSupplemental InformationApplication Procedures: When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered. Status of Posted Positions: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. Questions about the position not pertaining to your application status can be directed to: Kim Lowry @ ************. Applicants must be currently authorized to work in the United States on a full-time basis. Reasonable Accommodation: ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices' ADA Coordinator, Andrew Skal, by emailing ****************************** or calling ************. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview. Background Check Information: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $31k-46k yearly est. Auto-Apply 1d ago
  • Processing Support Analyst

    Quest Diagnostics/Phenopath 4.4company rating

    Cleveland, OH

    Processing Support Analyst - Cleveland, OH, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $58,656+ per year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthy MINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Maintain documentation and evaluate processing staff to ensure the department maintains high standards in quality, performance and compliance. Collect, analyze, and synthesize data used to drive operational excellence. Provide support for Toxicology Processing and regional leadership by identifying areas for service and productivity improvements based on data and experience Required Work Experience: N/A Preferred Work Experience: N/A Physical and Mental Requirements: Able to sit or stand for long periods Work in a laboratory environment and adhere to safety requirements Knowledge: Proficient with Workforce Central, PeopleSoft, QTN, Microsoft Access, Microsoft Word Skills Outstanding Microsoft Excel skills Strong decision making and problem solving skills required. Excellent communication skills required Accurate and timely reporting ability Ability to multi-task in a fast paced environment Ability to maintain composure while working under pressure Adheres to Quest Diagnostics core values, safety, compliance and departmental policies and procedures Demonstrates strong interpersonal skills that foster a positive work environment. Demonstrates flexibility and be able to change. Maintain records for CQA, Safety, Compliance, PT training, In-services and other departmental training documentation Monitor and track performance of processing staff and generate reports and other documentation, including production, errors, attendance and quality metrics, and provide to forensic processing supervisors and manager Maintain departmental SOPs Assist in the preparation of the department for inspections, write memos and corrective actions, provide other documentation and support as needed Create and maintain databases for tracking key performance metrics by department and at the individual employee level Assist On-board full time and temporary employees Use analytical skills to understand the needs of the department and develop process improvements, with the approval of Forensic Processing Manager Assist with creating and implementing departmental training programs and presentations Ensure compliance with company policies Assist with special projects as needed
    $58.7k yearly Auto-Apply 2d ago
  • Entry Level Plasma Center Technician (On-the-Job Training and Day 1 Benefits!)

    Biolife 4.0company rating

    Columbus, OH

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. At BioLife, you'll find more than just a job - you'll discover a supportive, inclusive, and mission-driven culture where your contributions matter. Whether you're beginning your career or seeking new opportunities for growth, we provide clear pathways for professional development, including advancement into leadership roles. What We Offer: * Comprehensive benefits starting on Day 1 - because your well-being matters * On-demand pay - access a portion of your earned wages before payday * Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs * Paid training - we'll set you up for success from day one * Career growth and advancement opportunities - build your future here! About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - OH - Columbus - Bethel Rd U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - OH - Columbus - Bethel Rd Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $16 hourly 21d ago
  • Peer Supporter - Ohio - 1099 Contractor

    Navita Health

    Columbus, OH

    Who is Navita Health? Navita Health is a next-generation behavioral health company committed to transforming the way people experience recovery from substance use disorder (SUD) and mental health challenges. Our name, meaning “new life,” is exactly what we aim to create for every person we serve. Through compassionate care, real-time access, and innovative technology, we deliver a personalized, holistic, and coordinated support system. Whether it's through assessments, peer-led services, outpatient care, or digital tools, Navita Health offers an integrated platform that simplifies the path to healing and empowers individuals to rebuild their lives with confidence. We don't just treat symptoms-we restore hope, build sustainable resilience, and help people embrace a healthier future. Role Overview: Are you a Peer Supporter eager to leverage your personal recovery journey to positively impact the lives of individuals with limited access to Substance Use Disorder (SUD) services? Envision a role where your experience with SUD serves as a guiding light for others. As a Peer Supporter with Navita Health, you have the unique opportunity to meet clients in their communities, homes, and everyday lives. This role is about more than just support; it's about providing customized mentorship, aiding individuals in navigating complex services and resources, and advocating for their needs. Every interaction you have can leave a lasting impact, and sometimes, it might even be life-saving. We value your past, including criminal backgrounds, as it enhances your capacity to empathize and support others effectively. Join our team to transform your journey into a powerful instrument of change. Together, we can extend hope and tangible aid to those on the path to recovery, all while you continue to strengthen your own journey. This isn't merely a job; it's an opportunity to alter lives profoundly. As a 1099 Contractor Peer Support Specialist at Navita Health, you're afforded the flexibility to set your own schedule and manage a caseload either part-time or full-time hours. You are able to work with clients directly in your community or through a placement with a Navita Health partnering program in Ohio. Qualifications & Requirements: Must have a current, unencumbered Peer Supporter Certification from the Ohio Department of Mental Health & Addiction Services (OHMHAS) If you don't hold a OHMHAS Certification yet, please go here for more information regarding Peer Supporter Certification: OHMHAS - Peer Certification Self-declaration of 1+ years of personal lived experience in recovery from Substance Use Disorder (SUD) Must have a current valid driver's license Must have consistent access to a reliable vehicle with active insurance in your name. Must have GED or High School Diploma Must pass Applicant Background Check, if applicable by state Strong computer/technology skills to learn and use digital platform for client appointments and notes Access to a reliable computer, laptop, or tablet and a mobile device Openness and appreciation for diverse backgrounds Adherence to boundaries and ethics Excellent communication skills, both written and verbal Responsibilities and Duties: Peer Support: Build and nurture connections with individuals in recovery from substance use disorders. Provide empathy, understanding, and support in a non-judgmental manner, drawing from personal experiences and recognizing recovery can look different for each individual. Conduct Individual Support Sessions: Offer personalized, client-led peer support, including the promotion of wellness plans, goals, and the maintenance of their newly developed skills. Assist clients in developing coping strategies and resilience within their recovery journey. Advocacy: Guide clients in accessing suitable services and resources. Collaborate with community organizations to bolster support systems. Crisis Intervention: Identify when and how to engage professional services or emergency responders. Recognize client triggers and aid in the development of healthy coping mechanisms. Documentation and Supervision: Keep accurate and confidential digital records of client interactions and progress. Participate in regular supervision sessions to reflect on personal and professional growth, facilitated weekly by the company. Compensation: As a Certified Peer Support Specialist, 1099 Independent Contractor with Navita Health you will be paid weekly in accordance with weekly client care appointments. Payscale: $20-$23/hr depending on experience with us and/or certifications.
    $20-23 hourly Auto-Apply 60d+ ago
  • BDC - Customer service

    Serpentini Chevrolet of Orrville 3.8company rating

    Orrville, OH

    Serpentini Orrville is looking to ADD a Full or part time BDC Customer Care Specialist to our team! We are just too darn busy and need help! The right candidate will have excellent interpersonal and communication skills.. This position answers incoming service calls, and makes outbound calls, texts and emails to previous customers, recall lists, and other manifest lists in an effort to schedule appointments for our service department team. $36,000-$60,000 per year! You will be utilizing, calls, texts, emails - So grammar and a comfort level with being on the phone is important ZERO Experience is ok - Great opportunity for a student or someone looking to supplement their full time income. Opportunity for advancement into other departments as our company INSISTS on home grown talent! Benefits 401(k) plan Paid time off Opportunities for advancement Employee discounts Serrpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-60k yearly Auto-Apply 60d+ ago
  • IT Support Specialist

    Safran 4.1company rating

    Cincinnati, OH

    **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. **Reference number** 2025-167933 **Job details** **Domain** Performance and Support **Job field / Job profile** IT - User support technician **Job title** IT Support Specialist **Employment type** Permanent **Professional category** Employees / Staff **Part time / Full time** Full-time **Job description** The IT Support Specialist provides day-to-day technical support for users onsite and remotely, ensuring reliable IT operations, adherence to service level objectives, and exceptional user satisfaction. The role oversees help desk delivery performance, supports infrastructure maintenance, manages onboarding coordination, and contributes to continuous improvement initiatives aligned with Safran's business and security standards. A disciplined, customer-focused approach and strong technical aptitude are essential. **But what else? (advantages, specificities, etc.)** Work Environment This position operates in a secure office environment utilizing standard office and IT equipment. The role requires regular interaction with colleagues and users, standing, walking, and handling IT equipment as necessary. **Candidate skills & requirements** Essential Functions / Responsibilities Help Desk & User Support - Respond promptly to service tickets, calls, and messages using the corporate ticketing system (e.g., ServiceNow). - Diagnose and resolve hardware, software, and network connectivity issues across Windows 11 and Microsoft 365 environments. - Provide professional and courteous support, maintaining confidentiality and compliance with IT policies. - Escalate complex or critical issues through proper channels and ensure timely follow-through until resolution. - Maintain accurate documentation of incidents, resolutions, and user interactions. Onboarding & Equipment Lifecycle - Coordinate with HR and managers to ensure seamless new-hire onboarding (laptop imaging, Intune enrollment, mobile setup, account creation, and equipment distribution). - Manage asset inventory using CMDB or asset management systems; support refresh cycles and data migrations. - Collaborate with the Business Manager and corporate IT to standardize onboarding procedures and documentation. Infrastructure & System Maintenance - Monitor system performance, backups, and security health status. - Coordinate the Application of OS patches, updates, and configuration changes per Safran standards and understand the escalation process. - Provide Level 1 support local server, network, and printer operations; and coordinate level 2-3 with Safran USA IT team for advanced issues. - Participate in research and deployment of new tools and services that enhance support delivery. Service Delivery & Performance Management - Monitor help desk metrics and ticket queues to ensure SLA compliance and service quality. - Maintain and update knowledge base articles and technical procedures. - Conduct regular meetings with customer focal points to ensure quality support and capture new initiatives as they arise. Required Skills & Competencies - Excellent interpersonal, verbal, and written communication skills. - Strong technical troubleshooting skills for Windows-based and Microsoft 365 systems. - Working knowledge of ticketing and remote support tools (ServiceNow, Intune, RDP, Teams). - Ability to manage tasks independently while meeting deadlines and service commitments. - Commitment to process discipline and documentation accuracy. - Strong customer orientation and professional demeanor under pressure. Education & Experience - Bachelor's degree in Computer Science, Information Technology, or related field - Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk environment. - Experience with ServiceNow or comparable ticketing system. - Experience supporting Microsoft Windows 11, Office 365, and Intune device management. - Familiarity with network fundamentals and security best practices. Additional Requirements - On-call availability as scheduled by the IT HelpDesk Manager. **Annual salary** TBD **Job location** **Job location** North America, United States, Ohio **City (-ies)** Cincinnati **Applicant criteria** **Minimum education level achieved** Bachelor's Degree **Minimum experience level required** More than 3 years **Additional Languages preferred** English (Fluent) **ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency** No
    $34k-56k yearly est. 60d+ ago
  • IT Support Specialist (Service Desk)

    State of Ohio 4.5company rating

    Cleveland, OH

    IT Support Specialist (Service Desk) (260000BV) Organization: Lottery CommissionAgency Contact Name and Information: Ohio Lottery Commission Office of Human Resources: ************************ Unposting Date: Feb 6, 2026, 11:59:00 PMWork Location: Lausche Building 615 West Superior Avenue Cleveland 44113-1879Primary Location: United States of America-OHIO-Cuyahoga County-Cleveland Compensation: $30.55/hour Schedule: Full-time Work Hours: MONDAY-FRIDAY; 8:00AM-5:00PMClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Technical Documentation, Customer ServiceProfessional Skills: Customer Focus, Responsiveness, TeamworkPrimary Technology: Endpoint Customer Support Agency Overview About Us:The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio's students and communities through gaming innovation. We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning. Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube! If you are ready to play…Come join us!Job DescriptionYou are required to submit your resume as an attachment with your online employment application. Primary Technology: Endpoint Customer Support Secondary Technology: IT Service Management Tools Area of Required Technical Experience is Endpoint Customer Support What You'll Do:Responsibilities of the IT Support Specialist include but are not limited to:Provide first contact support and triage (Tier 1) of incoming requests to the service desk via telephone, web portal, e-mail and chat to ensure courteous, timely and effective resolution of end-user issues.Assist in prioritizing incidents and service requests according to defined processes to meet defined service level agreements.Record, track and document all incidents and requests for the service desk into the IT Service Management system (ServiceNow), including the incident solving process and all successful and unsuccessful actions taken, through to final resolution.Use remote tools and diagnostic utilities to aid in troubleshooting.Research solutions through internal and external knowledge base as needed.Learn appropriate software and hardware used and supported by the organization.Perform Tier 1 hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals or other fixes.Perform preventative maintenance, including checking and cleaning of workstations, printers and peripherals.Develop help sheets and FAQ lists for end-users.Contribute to technician knowledge base as needed.Reinforce service level agreements to handle end-user expectations.Escalate incidents with accurate documentation to suitable technician or vendor when required.Perform post-resolution follow-ups as directed.Perform reporting functions and maintenance in IT Service Management system (ServiceNow).Perform other duties and work on special projects.Job duty, knowledge, skill & ability statements at a lower-level are understood to be able to be performed at any higher level. Official State of Ohio Classification: Information Technologist 2 (69922) Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months combined work experience as specified by the agency position description & job posting. -Or completion of associate core program in computer science or information systems; 12 months combined work experience as specified by the agency position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question. Job Skills: Information Technology, Computer Literacy, Customer Service, Technical Documentation, Customer Focus, Responsiveness, TeamworkSupplemental InformationOCSEA/AFSCME bargaining unit position.Promotional/lateral transfers honored pursuant to the bargaining agreement.EXTERNAL APPLICANTS INVITEDNOTE:You are required to submit your resume as an attachment with your online employment application.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Start date immediately.This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act.The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview.New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery, Office of Human Resources, no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the designated deadline date will not be considered. Applications must be submitted online at ************************* Paper applications will not be accepted or considered. All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery, Office of Human Resources at ************************. You may also call the TDD number at ************** (toll free). The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Lottery Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position. BACKGROUND INFORMATION CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED. ORC 3770.021 EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $30.6 hourly Auto-Apply 18h ago
  • AFSIM Mission Analyst

    Booz Allen Hamilton 4.9company rating

    Beavercreek, OH

    The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in national defense and combat weapon system design? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution. As a systems engineer on our team, you'll have the chance to assess and evaluate combat weapon systems using computer-based analytical tools, including the Advanced Framework for Simulation, Integration, or Modeling (AFSIM) analytical framework, MATLAB, and in-house post-processing tools. Your technical expertise will be vital as you evaluate combat weapon systems. You'll directly impact the Department of Defense's mission by helping to determine what system attributes and operational tactics improve survivability against foreign threat systems. The analyses you perform will help the acquisition community make more informed investment decisions pertaining to future combat systems. You'll develop your skills in critical thinking, data analytics, and operations analysis while gaining experience in constructive modeling and simulation of combat operations. Join our team and help turn requirements into accomplishments that drive change. Join us. The world can't wait. You Have: 1+ years of experience utilizing the AFSIM analytical framework to conduct operational analyses Experience performing operational analyses for the Department of Defense Knowledge of U.S. and foreign combat weapon systems, including aircraft and ground-based air defense systems Ability to leverage problem-solving to overcome engineering or code development challenges Ability to distill, summarize, and articulate complex technical insights and findings Ability to work in a dynamic team environment Secret clearance Bachelor's degree in Engineering, Mathematics, Physics, or CS Nice If You Have: 2+ years of experience using AFSIM for mission modeling 2+ years of experience with data analytics or software development in an academic or professional environment Experience with the Linux operating environment Possession of excellent verbal and written communication skills TS/SCI clearance Master's degree in a Science, Technology, Engineering, or Mathematics field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
    $69.3k-158k yearly Auto-Apply 25d ago
  • System Reliability & Support Specialist (ETL Informatica Production Support)

    PNC 4.1company rating

    Miamisburg, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a System Reliability & Support Specialist within PNC's Technology organization, you will be based in Miamisburg, OH, Dallas, TX or Pittsburgh, PA. This position is part of the Information Delivery team which supports applications responsible for maintaining/providing reporting data and customer information pertaining to primarily Mortgage and Home Equity loans. This is a production support role, working with other teams on upcoming deployments including QA mock deployments, troubleshooting, testing, change request prep, address vulnerability findings, and any other aspects of maintaining applications readiness. Technical Skills: • ETL Informatica, API Services • Dynatrace, ServiceNow, Jira, Big Panda, uDeploy, Jenkins, BitBucket, SQL Developer, OCP (OpenShift Container Platform) • SQL, .NET, C# • Exadata, Mong, OraclePNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Monitor, maintain and support systems and software to ensure stability and compliance to technology standards. Performs maintenance, including installation of patches and upgrades. Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention. Monitors systems availability, performance, and capacity against baseline metrics and reports trends. Develops in depth knowledge of supported systems and applications. Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, ETL (Informatica), Group Problem Solving, IT Production Support, Process Improvements, Release Management, Software Solutions, Troubleshooting, User Experience (UX) DesignCompetenciesAnalytical Thinking, Application Maintenance, Application Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management, IT Service Management (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Software Reliability Management, System Development Life Cycle, Technical TroubleshootingWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $51,750.00 - $103,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $51.8k-103.5k yearly Auto-Apply 9d ago
  • System Reliability & Support Specialist (ETL Informatica Production Support)

    PNC Financial Services Group, Inc. 4.4company rating

    Miamisburg, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a System Reliability & Support Specialist within PNC's Technology organization, you will be based in Miamisburg, OH, Dallas, TX or Pittsburgh, PA. This position is part of the Information Delivery team which supports applications responsible for maintaining/providing reporting data and customer information pertaining to primarily Mortgage and Home Equity loans. This is a production support role, working with other teams on upcoming deployments including QA mock deployments, troubleshooting, testing, change request prep, address vulnerability findings, and any other aspects of maintaining applications readiness. Technical Skills: * ETL Informatica, API Services * Dynatrace, ServiceNow, Jira, Big Panda, uDeploy, Jenkins, BitBucket, SQL Developer, OCP (OpenShift Container Platform) * SQL, .NET, C# * Exadata, Mong, Oracle PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Monitor, maintain and support systems and software to ensure stability and compliance to technology standards. * Performs maintenance, including installation of patches and upgrades. * Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention. * Monitors systems availability, performance, and capacity against baseline metrics and reports trends. * Develops in depth knowledge of supported systems and applications. * Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, ETL (Informatica), Group Problem Solving, IT Production Support, Process Improvements, Release Management, Software Solutions, Troubleshooting, User Experience (UX) Design Competencies Analytical Thinking, Application Maintenance, Application Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management, IT Service Management (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Software Reliability Management, System Development Life Cycle, Technical Troubleshooting Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $51,750.00 - $103,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $51.8k-103.5k yearly 43d ago
  • IT Support Specialist- PART TIME

    Parkway Auto Group

    Dover, OH

    Job Description IT Support Specialist Part Time Parkway Auto Group is currently looking for an IT Support Specialist to join our team. Skills: 2+ years of experience working in technical support. Strong knowledge of computers, security, networks, printers, and systems administration. Strong analytical and problem-solving skills, on the spot problem solving Responsibilities Reporting to the Manager of IT, the IT Support Specialist is responsible for responding to tickets related to hardware and software, managing accounts and device records, and coordinating equipment distribution. The IT Support Specialist will work collaboratively across departments to meet all IT needs. As part of this role, you should expect these responsibilities to be a part of your day-to-day: Triage and respond to tickets. Remotely support and troubleshoot hardware and software. Communicate via ticketing system, virtual meetings, phone, email, and chat. Printer Maintenance and repair Configuration of New Computers and Hardware Manage user accounts, licenses, and devices. Coordinate the distribution of company equipment. Create and maintain documentation on our knowledge bases. Train users on secure use of technology Stay up to date with best practices in the IT industry. Other duties as assigned.
    $37k-65k yearly est. 2d ago
  • AFSIM Mission Analyst

    Booz Allen Hamilton Inc. 4.9company rating

    Beavercreek, OH

    The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in national defense and combat weapon system design? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution. As a systems engineer on our team, you'll have the chance to assess and evaluate combat weapon systems using computer-based analytical tools, including the Advanced Framework for Simulation, Integration, or Modeling (AFSIM) analytical framework, MATLAB, and in-house post-processing tools. Your technical expertise will be vital as you evaluate combat weapon systems. You'll directly impact the Department of Defense's mission by helping to determine what system attributes and operational tactics improve survivability against foreign threat systems. The analyses you perform will help the acquisition community make more informed investment decisions pertaining to future combat systems. You'll develop your skills in critical thinking, data analytics, and operations analysis while gaining experience in constructive modeling and simulation of combat operations. Join our team and help turn requirements into accomplishments that drive change. Join us. The world can't wait. You Have: * 1+ years of experience utilizing the AFSIM analytical framework to conduct operational analyses * Experience performing operational analyses for the Department of Defense * Knowledge of U.S. and foreign combat weapon systems, including aircraft and ground-based air defense systems * Ability to leverage problem-solving to overcome engineering or code development challenges * Ability to distill, summarize, and articulate complex technical insights and findings * Ability to work in a dynamic team environment * Secret clearance * Bachelor's degree in Engineering, Mathematics, Physics, or CS Nice If You Have: * 2+ years of experience using AFSIM for mission modeling * 2+ years of experience with data analytics or software development in an academic or professional environment * Experience with the Linux operating environment * Possession of excellent verbal and written communication skills * TS/SCI clearance * Master's degree in a Science, Technology, Engineering, or Mathematics field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. * If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. * If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
    $69.3k-158k yearly Auto-Apply 29d ago
  • IT Support Specialist (Service Desk)

    State of Ohio 4.5company rating

    Cleveland, OH

    18 months combined work experience in any combination of the following\: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months combined work experience as specified by the agency position description & job posting. -Or completion of associate core program in computer science or information systems; 12 months combined work experience as specified by the agency position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note\: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question. Job Skills: Information Technology, Computer Literacy, Customer Service, Technical Documentation, Customer Focus, Responsiveness, Teamwork The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. OCSEA/AFSCME bargaining unit position. Promotional/lateral transfers honored pursuant to the bargaining agreement. EXTERNAL APPLICANTS INVITED NOTE: You are required to submit your resume as an attachment with your online employment application. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Start date immediately. This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act. The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview. New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code. BACKGROUND INFORMATION CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED. ORC 3770.021 EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. You are required to submit your resume as an attachment with your online employment application. Primary Technology\: Endpoint Customer Support Secondary Technology\: IT Service Management Tools Area of Required Technical Experience is Endpoint Customer Support What You'll Do: Responsibilities of the IT Support Specialist include but are not limited to: Provide first contact support and triage (Tier 1) of incoming requests to the service desk via telephone, web portal, e-mail and chat to ensure courteous, timely and effective resolution of end-user issues. Assist in prioritizing incidents and service requests according to defined processes to meet defined service level agreements. Record, track and document all incidents and requests for the service desk into the IT Service Management system (ServiceNow), including the incident solving process and all successful and unsuccessful actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledge base as needed. Learn appropriate software and hardware used and supported by the organization. Perform Tier 1 hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals or other fixes. Perform preventative maintenance, including checking and cleaning of workstations, printers and peripherals. Develop help sheets and FAQ lists for end-users. Contribute to technician knowledge base as needed. Reinforce service level agreements to handle end-user expectations. Escalate incidents with accurate documentation to suitable technician or vendor when required. Perform post-resolution follow-ups as directed. Perform reporting functions and maintenance in IT Service Management system (ServiceNow). Perform other duties and work on special projects. Job duty, knowledge, skill & ability statements at a lower-level are understood to be able to be performed at any higher level. Official State of Ohio Classification: Information Technologist 2 (69922) About Us: The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Our mission is\: Supporting education by offering entertaining gaming experiences. Our vision is\: Investing in Ohio's students and communities through gaming innovation. We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning. Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube! If you are ready to play…Come join us! Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
    $31k-39k yearly est. Auto-Apply 2d ago
  • Information Technologist 3

    Dasstateoh

    Ohio

    Information Technologist 3 (260000OK) Organization: Veterans Services SanduskyAgency Contact Name and Information: Hailey Ivory, ************************* Unposting Date: Feb 8, 2026, 4:59:00 AMWork Location: Veteran Services - Sandusky 3416 Columbus Avenue Sandusky 44870Primary Location: United States of America-OHIO-Erie County Compensation: $33.52/hr Schedule: Full-time Work Hours: 0800 - 1630Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer Service, Database Administration, Information Technology, Software development/implementation Professional Skills: Customer Focus, Problem Solving, Verbal Communication, Written Communication, ConfidentialityPrimary Technology: Microsoft .Net Environment Agency OverviewIt is our honor and privilege to provide comfort and care to Ohio's heroes - wartime veterans from all across the state and all branches of service.WHO ARE WE? The Ohio Veterans Homes, part of Ohio Department of Veterans Services, are trauma-informed care long-term care focused on providing excellent care to Ohio's Veterans. The Veteran Homes provide direct nursing home care at facilities in Sandusky and Georgetown as well as domiciliary living to qualified veterans in Sandusky. We aim to maintain an inclusive work environment and commit ourselves to develop talented, inclusive, and dedicated employees.To learn more about us, visit ******************************************** Job DutiesALL THE GOOD STUFF!Starting Hourly Pay - $33.52Multiple, scheduled pay increases over your years of service Longevity increases start at your fifth year and grows as long as you stay with the State of OhioTuition Reimbursement up to $5,000 annually Incredible Medical Coverage begins the 1st of the month following your Start DateFree Dental & Vision After 1 YearGenerous Benefits Package Including Vacation, Sick, Holiday, and Personal LeaveRetirement/pension, deferred compensation, credit union benefits available View our full benefits package on *************************************************** KEY JOB RESPONSIBILITIESResponsibilities include but are not limited to:Must conduct themselves professionally at all times & in accordance with the DVS standards of customer service. This includes but is not limited to acting respectfully & impartially. Must also provide accurate information & timely issue resolution while abiding by the agency's Customer Service Policy.Provides IT support & service to information system users &/or IT staff.Infrastructure.Installs, monitors/maintains, configures, upgrades, &/or administers/operates hardware &/or software; network connectivity.Utilizes vendor supplied & 3rd party utilities for monitoring.Conducts performance tuning for hardware &/or software.Develops & maintains ad-hoc utilities or reports to automate processes.Software development.Extracts & performs data manipulation tasks.Creates &/or modifies existing program modules (the creation of static content or graphics related to web-design is not software development).Complies with software reusability guidelines.Writes test cases &/or scripts for unit & systems testing.Verifies & documents unit & system test results to ensure software is producing desired results.Debugs & revises programs when unit & system tests do not produce desired results.Creates &/or modifies necessary program &/or application source code documentation (e.g., use cases, in-line code comments) in accordance with agency standards.Database administration.Performs database backup/recovery from DR plan.Conducts data modeling & implements physical data models.Provides database support.Advises & consults with users on accessing various databases.Resolves data conflicts & inappropriate use of data.Provides performance tuning & configuration for query language statements.Monitors security & validates all updates through database connections.Business process analysis.Creates information technology process flows & flowcharts.Assists with the validation of requirements necessary for the successful completion of the information technology projects.All other duties as assigned Helpful TipsApplication Procedures:To be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.) When completing your online Application, be sure to clearly describe how you meet each minimum qualifications outlined on this job posting.We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your online application.You can check the status of your application anytime by signing into your profile on this website.We will communicate with you through the email you provided in your profile and job application Applications must be received no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the deadline date will not be considered. Applications must be submitted online at ************************ Paper applications will not be accepted or considered.The State of Ohio is an Equal Opportunity Employer and Provider of ADA Services. The Ohio Department of Veterans Services does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Veterans Home Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting. -Or completion of undergraduate core program in computer science or information systems; 12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question. Job Skills: Information Technology, Customer Service, Database Administration, Software development/implementation,Problem Solving, Customer Focus, Verbal Communication, Written Communication, Confidentiality Supplemental InformationIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.Unless otherwise required by legislation or union contract, starting salary will be set at the lowest rate of the salary range with gradual increases after completing probation and following successful annual performance evaluations.The final applicant selected for this position may be required to submit to urinalysis prior to an appointment to test for illegal drug use. The State will decline to extend a final offer of employment to any applicant with a verified positive test result. Also, an applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year (not applicable to current state employees). Employment is contingent upon successful completion of a criminal records check as required by Section 3721.121 of the Ohio Revised Code. Applicants who have been convicted of or pleaded guilty to any of the offenses listed in 3721.121 (C)(1)(a) may be excluded from consideration.In accordance with the Ohio Revised Code Section 125.151 (B), all employees whose employment commenced on or after June 5, 2002, and is paid by a warrant issued by the Auditor of State, must have his or her compensation directly deposited in the institution of their choice.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $33.5 hourly Auto-Apply 1d ago
  • IT Support Specialist

    Parkway Auto Group

    Dover, OH

    Part Time Parkway Auto Group is currently looking for an IT Support Specialist to join our team. Skills: 2+ years of experience working in technical support. Strong knowledge of computers, security, networks, printers, and systems administration. Strong analytical and problem-solving skills, on the spot problem solving Responsibilities Reporting to the Manager of IT, the IT Support Specialist is responsible for responding to tickets related to hardware and software, managing accounts and device records, and coordinating equipment distribution. The IT Support Specialist will work collaboratively across departments to meet all IT needs. As part of this role, you should expect these responsibilities to be a part of your day-to-day: Triage and respond to tickets. Remotely support and troubleshoot hardware and software. Communicate via ticketing system, virtual meetings, phone, email, and chat. Printer Maintenance and repair Configuration of New Computers and Hardware Manage user accounts, licenses, and devices. Coordinate the distribution of company equipment. Create and maintain documentation on our knowledge bases. Train users on secure use of technology Stay up to date with best practices in the IT industry. Other duties as assigned.
    $37k-65k yearly est. Auto-Apply 60d+ ago
  • Loan Support Analyst

    PNC 4.1company rating

    Brecksville, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. Must be physically present for Monthly Meeting in Brecksville office! As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. ***ATTENTION TO DETAIL IS CRITICAL*** Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively. Strong ATTENTION TO DETAIL is crucial for success within this role. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. + Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. + Ensures the appropriate materials and documentation are available to complete transactions. + Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. + Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies **Competencies** Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures **Work Experience** Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Associates **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Pay Transparency** Base Salary: $31,000.00 - $54,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. **Application Window** Generally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $31k-54.5k yearly 42d ago
  • Loan Support Analyst

    PNC Financial Services Group, Inc. 4.4company rating

    Brecksville, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. Must be physically present for Monthly Meeting in Brecksville office! As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. *ATTENTION TO DETAIL IS CRITICAL* Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively. Strong ATTENTION TO DETAIL is crucial for success within this role. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. * Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. * Ensures the appropriate materials and documentation are available to complete transactions. * Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. * Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies Competencies Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $31,000.00 - $54,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $31k-54.5k yearly 42d ago
  • Information Technologist 3

    Dasstateoh

    Sandusky, OH

    Information Technologist 3 (260000OK) Organization: Veterans Services SanduskyAgency Contact Name and Information: Hailey Ivory, ************************* Unposting Date: Feb 8, 2026, 4:59:00 AMWork Location: Veteran Services - Sandusky 3416 Columbus Avenue Sandusky 44870Primary Location: United States of America-OHIO-Erie County-Sandusky Compensation: $33.52/hr Schedule: Full-time Work Hours: 0800 - 1630Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer Service, Database Administration, Information Technology, Software development/implementation Professional Skills: Customer Focus, Problem Solving, Verbal Communication, Written Communication, ConfidentialityPrimary Technology: Microsoft .Net Environment Agency OverviewIt is our honor and privilege to provide comfort and care to Ohio's heroes - wartime veterans from all across the state and all branches of service.WHO ARE WE? The Ohio Veterans Homes, part of Ohio Department of Veterans Services, are trauma-informed care long-term care focused on providing excellent care to Ohio's Veterans. The Veteran Homes provide direct nursing home care at facilities in Sandusky and Georgetown as well as domiciliary living to qualified veterans in Sandusky. We aim to maintain an inclusive work environment and commit ourselves to develop talented, inclusive, and dedicated employees.To learn more about us, visit ******************************************** Job DescriptionALL THE GOOD STUFF!Starting Hourly Pay - $33.52Multiple, scheduled pay increases over your years of service Longevity increases start at your fifth year and grows as long as you stay with the State of OhioTuition Reimbursement up to $5,000 annually Incredible Medical Coverage begins the 1st of the month following your Start DateFree Dental & Vision After 1 YearGenerous Benefits Package Including Vacation, Sick, Holiday, and Personal LeaveRetirement/pension, deferred compensation, credit union benefits available View our full benefits package on *************************************************** KEY JOB RESPONSIBILITIESResponsibilities include but are not limited to:Must conduct themselves professionally at all times & in accordance with the DVS standards of customer service. This includes but is not limited to acting respectfully & impartially. Must also provide accurate information & timely issue resolution while abiding by the agency's Customer Service Policy.Provides IT support & service to information system users &/or IT staff.Infrastructure.Installs, monitors/maintains, configures, upgrades, &/or administers/operates hardware &/or software; network connectivity.Utilizes vendor supplied & 3rd party utilities for monitoring.Conducts performance tuning for hardware &/or software.Develops & maintains ad-hoc utilities or reports to automate processes.Software development.Extracts & performs data manipulation tasks.Creates &/or modifies existing program modules (the creation of static content or graphics related to web-design is not software development).Complies with software reusability guidelines.Writes test cases &/or scripts for unit & systems testing.Verifies & documents unit & system test results to ensure software is producing desired results.Debugs & revises programs when unit & system tests do not produce desired results.Creates &/or modifies necessary program &/or application source code documentation (e.g., use cases, in-line code comments) in accordance with agency standards.Database administration.Performs database backup/recovery from DR plan.Conducts data modeling & implements physical data models.Provides database support.Advises & consults with users on accessing various databases.Resolves data conflicts & inappropriate use of data.Provides performance tuning & configuration for query language statements.Monitors security & validates all updates through database connections.Business process analysis.Creates information technology process flows & flowcharts.Assists with the validation of requirements necessary for the successful completion of the information technology projects.All other duties as assigned Helpful TipsApplication Procedures:To be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.) When completing your online Application, be sure to clearly describe how you meet each minimum qualifications outlined on this job posting.We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your online application.You can check the status of your application anytime by signing into your profile on this website.We will communicate with you through the email you provided in your profile and job application Applications must be received no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the deadline date will not be considered. Applications must be submitted online at ************************ Paper applications will not be accepted or considered.The State of Ohio is an Equal Opportunity Employer and Provider of ADA Services. The Ohio Department of Veterans Services does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Veterans Home Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting. -Or completion of undergraduate core program in computer science or information systems; 12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question. Job Skills: Information Technology, Customer Service, Database Administration, Software development/implementation,Problem Solving, Customer Focus, Verbal Communication, Written Communication, Confidentiality Supplemental InformationIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.Unless otherwise required by legislation or union contract, starting salary will be set at the lowest rate of the salary range with gradual increases after completing probation and following successful annual performance evaluations.The final applicant selected for this position may be required to submit to urinalysis prior to an appointment to test for illegal drug use. The State will decline to extend a final offer of employment to any applicant with a verified positive test result. Also, an applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year (not applicable to current state employees). Employment is contingent upon successful completion of a criminal records check as required by Section 3721.121 of the Ohio Revised Code. Applicants who have been convicted of or pleaded guilty to any of the offenses listed in 3721.121 (C)(1)(a) may be excluded from consideration.In accordance with the Ohio Revised Code Section 125.151 (B), all employees whose employment commenced on or after June 5, 2002, and is paid by a warrant issued by the Auditor of State, must have his or her compensation directly deposited in the institution of their choice.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $33.5 hourly Auto-Apply 1d ago
  • Loan Support Analyst

    PNC 4.1company rating

    Homeworth, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. Must be physically present for Monthly Meeting in Brecksville office! As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. ***ATTENTION TO DETAIL IS CRITICAL*** Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively. Strong ATTENTION TO DETAIL is crucial for success within this role.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Ensures the appropriate materials and documentation are available to complete transactions. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAnalytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesCompetenciesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresWork ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationAssociatesCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $31,000.00 - $54,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $31k-54.5k yearly Auto-Apply 10d ago

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