Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
There are several educational requirements to become a service center manager. Service center managers usually study business, management, or marketing. 61% of service center managers hold a bachelor's degree, and 17% hold an associate degree. We analyzed 3,722 real service center manager resumes to see exactly what service center manager education sections show.
The most common colleges for service center managers are the University of Phoenix and the University of Phoenix.
There are also many online service center manager courses to help get the education required to be a service center manager.
There are certain service center manager certifications that you should consider. These service center manager certifications include Certified Management Accountant (CMA) and Certified Manager Certification (CM).
| Service center manager common college | Percentages |
|---|---|
| University of Phoenix | 22.44% |
| Pennsylvania State University | 5.51% |
| DeVry University | 5.12% |
| Michigan State University | 4.72% |
| Southern Illinois University Carbondale | 4.72% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 42.4% |
| 2 | Management | 6.3% |
| 3 | Marketing | 4.8% |
| 4 | Finance | 3.5% |
| 5 | Computer Science | 3.5% |
The best colleges for service center managers are Northwestern University, University of Pennsylvania, and University of Southern California.
A service center manager with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for service center managers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become service center managers.
Philadelphia, PA ⢠Private
In-state tuition
$55,584
Enrollment
10,764
Evanston, IL ⢠Private
In-state tuition
$54,568
Enrollment
8,451
Los Angeles, CA ⢠Private
In-state tuition
$56,225
Enrollment
19,548
New York, NY ⢠Private
In-state tuition
$51,828
Enrollment
26,339
University Park, PA ⢠Private
In-state tuition
$18,454
Enrollment
40,108
Austin, TX ⢠Private
In-state tuition
$10,610
Enrollment
40,329
Vestal, NY ⢠Private
In-state tuition
$9,808
Enrollment
13,990
Boston, MA ⢠Private
In-state tuition
$51,522
Enrollment
13,760
Waltham, MA ⢠Private
In-state tuition
$49,880
Enrollment
4,177
Bethlehem, PA ⢠Private
In-state tuition
$52,930
Enrollment
5,030
1. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
2. ISO 22000:2018. Food Safety Management System
Understand the requirements for a food safety management system applicable for any organization in the food chain...
3. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
4. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
5. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
6. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
7. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
8. ISO 45001. Occupational health & safety management system
Upgrate your health and safety career by understanding the requriements for an OH & S management system from ISO 45001...
9. Customer Service
How to Approach New Customers and Maintain Existing Ones...
10. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
11. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
12. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
13. OSHA Workplace Safety (General Industry 6 Hr Class)
Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...
14. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by ChaseĀ®, IntelĀ®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
15. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
16. OSHA Safety Training: Heat Stress Management
A Workplace Safety Management Course for Current and Future Safety Professionals...
17. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
18. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
19. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
20. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
The most affordable schools for service center managers are Baruch College of the City University of New York, university of florida, and florida state university.
If the best universities for service center managers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for service center managers.
New York, NY ⢠Private
In-state tuition
$7,262
Cost of attendance
14,046
Gainesville, FL ⢠Private
In-state tuition
$6,381
Cost of attendance
21,034
Tallahassee, FL ⢠Private
In-state tuition
$5,656
Cost of attendance
21,623
Provo, UT ⢠Private
In-state tuition
$5,620
Cost of attendance
18,136
Sarasota, FL ⢠Private
In-state tuition
$5,587
Cost of attendance
13,043
Tampa, FL ⢠Private
In-state tuition
$6,410
Cost of attendance
20,456
Fullerton, CA ⢠Private
In-state tuition
$6,886
Cost of attendance
17,645
Miami, FL ⢠Private
In-state tuition
$6,556
Cost of attendance
19,434
St. Petersburg, FL ⢠Private
In-state tuition
$5,821
Cost of attendance
19,849
Farmingdale, NY ⢠Private
In-state tuition
$8,306
Cost of attendance
16,091
The hardest universities for service center managers to get into are Northwestern University, University of Pennsylvania, and University of Southern California.
Some great schools for service center managers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for service center managers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Evanston, IL ⢠Private
Admissions rate
8%
SAT average
1,508
Philadelphia, PA ⢠Private
Admissions rate
8%
SAT average
1,492
Los Angeles, CA ⢠Private
Admissions rate
13%
SAT average
1,445
Boston, MA ⢠Private
Admissions rate
19%
SAT average
1,466
Pittsburgh, PA ⢠Private
Admissions rate
17%
SAT average
1,507
New York, NY ⢠Private
Admissions rate
20%
SAT average
1,419
Boston, MA ⢠Private
Admissions rate
22%
SAT average
1,420
Coral Gables, FL ⢠Private
Admissions rate
32%
SAT average
1,365
Bethlehem, PA ⢠Private
Admissions rate
22%
SAT average
1,380
Washington, DC ⢠Private
Admissions rate
42%
SAT average
1,380
The easiest schools for service center managers to get into are Mount Saint Mary's University, barry university, and oklahoma wesleyan university.
Some schools are much easier to get into. If you want to start your career as a service center manager without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for service center managers.
Los Angeles, CA ⢠Private
Admissions rate
84%
SAT average
1,031
Miami, FL ⢠Private
Admissions rate
91%
SAT average
1,006
Bartlesville, OK ⢠Private
Admissions rate
68%
SAT average
964
Dallas, TX ⢠Private
Admissions rate
83%
SAT average
992
Oakland, CA ⢠Private
Admissions rate
70%
SAT average
849
San Antonio, TX ⢠Private
Admissions rate
88%
SAT average
1,044
Belmont, CA ⢠Private
Admissions rate
82%
SAT average
983
Cleveland, OH ⢠Private
Admissions rate
90%
SAT average
994
Union, NJ ⢠Private
Admissions rate
86%
SAT average
991
Plainview, TX ⢠Private
Admissions rate
98%
SAT average
1,003
| Service center manager education level | Service center manager salary |
|---|---|
| Master's Degree | $48,434 |
| High School Diploma or Less | $38,327 |
| Bachelor's Degree | $43,870 |
| Doctorate Degree | $47,242 |
| Some College/ Associate Degree | $39,107 |