Find The Best Service Center Representative Jobs For You

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Average Salary
$34,839
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
116,909
Job Openings

Service Center Representative Careers

There is more than meets the eye when it comes to being a service center representative. For example, did you know that they make an average of $16.75 an hour? That's $34,839 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Service Center Representative Do

There are certain skills that many service center representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be a service center representative, we found that a lot of resumes listed 16.5% of service center representatives included communication, while 10.1% of resumes included customer service, and 8.8% of resumes included outbound calls. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service center representative job title. But what industry to start with? Most service center representatives actually find jobs in the finance and health care industries.

How To Become a Service Center Representative

If you're interested in becoming a service center representative, one of the first things to consider is how much education you need. We've determined that 46.0% of service center representatives have a bachelor's degree. In terms of higher education levels, we found that 3.9% of service center representatives have master's degrees. Even though most service center representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service center representative. When we researched the most common majors for a service center representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service center representative resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a service center representative. In fact, many service center representative jobs require experience in a role such as customer service representative. Meanwhile, many service center representatives also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$34,839
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
116,909
Job Openings

Service Center Representative Career Paths

Top Careers Before Service Center Representative

Cashier
9.9 %

Top Careers After Service Center Representative

Cashier
6.2 %

Service Center Representative Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Service Center Representative

Service Center Representatives in America make an average salary of $34,839 per year or $17 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $28,000 per year.
Average Salary
$34,839
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How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
El Dorado Hills, CA
Salary Range33k - 49k$41k$40,808
Merrimack, NH
Salary Range31k - 44k$38k$37,591
Denver, CO
Salary Range30k - 43k$36k$36,118
Memphis, TN
Salary Range29k - 43k$36k$35,639
Schaumburg, IL
Salary Range29k - 42k$35k$35,319
Orlando, FL
Salary Range28k - 43k$35k$35,042
$24k
$49k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Command Center Representative
Command Center Representative
LAZ Parking
LAZ Parking
05/31/2021
05/31/2021
$25,04405/31/2021
$25,044
Bank Sales and Service Contact Center Representative II-Work From Home Available
Bank Sales and Service Contact Center Representative II-Work From Home Available
USAA
USAA
05/30/2021
05/30/2021
$33,28005/30/2021
$33,280
Command Center Representative
Command Center Representative
LAZ Parking
LAZ Parking
05/26/2021
05/26/2021
$25,04405/26/2021
$25,044
Service Center REP
Service Center REP
Randstad
Randstad
05/25/2021
05/25/2021
$41,74005/25/2021
$41,740
Bank Sales and Service Contact Center Representative-Work From Home Available
Bank Sales and Service Contact Center Representative-Work From Home Available
United Services Automobile Association (USAA)
United Services Automobile Association (USAA)
05/21/2021
05/21/2021
$37,00005/21/2021
$37,000
See More Recent Salaries

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Service Center Representative Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Service Center Representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Service Center Representative Resume

At Zippia, we went through countless Service Center Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Service Center Representative Demographics

Gender

female

66.1 %

male

29.5 %

unknown

4.3 %

Ethnicity

White

61.6 %

Hispanic or Latino

18.2 %

Black or African American

10.2 %

Foreign Languages Spoken

Spanish

66.4 %

French

9.9 %

Portuguese

5.3 %
See More Demographics

Service Center Representative Education

Majors

Business
31.9 %

Degrees

Bachelors

46.0 %

Certificate

19.9 %

Associate

15.2 %
See More Education Info

Online Courses For Service Center Representative That You May Like

Call Center Representative
ed2go

Call Center Representative...

Financial Accounting Payroll
udemy
4.3
(707)

Payroll calculations - federal income tax, social security, Medicare - Payroll journal entries posted to ledger accounts...

Start Improving Customer Service
udemy
3.9
(2,023)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

See more
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Service Center Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.5% of service center representatives listed communication on their resume, but soft skills such as communication skills and computer skills are important as well.

Best States For a Service Center Representative

Some places are better than others when it comes to starting a career as a service center representative. The best states for people in this position are Connecticut, New York, California, and Oklahoma. Service center representatives make the most in Connecticut with an average salary of $44,195. Whereas in New York and California, they would average $42,930 and $40,417, respectively. While service center representatives would only make an average of $39,230 in Oklahoma, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Oklahoma

Total Service Center Representative Jobs:
1,224
Highest 10% Earn:
$56,000
Location Quotient:
1.08
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Maine

Total Service Center Representative Jobs:
956
Highest 10% Earn:
$49,000
Location Quotient:
1.97
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Nebraska

Total Service Center Representative Jobs:
869
Highest 10% Earn:
$53,000
Location Quotient:
1.07
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Service Center Representative Employers

1. Michigan State University
4.6
Avg. Salary: 
$35,093
Service Center Representatives Hired: 
103+
2. Xerox
4.7
Avg. Salary: 
$38,227
Service Center Representatives Hired: 
77+
3. T. Rowe Price
4.8
Avg. Salary: 
$42,510
Service Center Representatives Hired: 
67+
4. LPL Financial
4.8
Avg. Salary: 
$45,813
Service Center Representatives Hired: 
60+
5. Comcast
4.6
Avg. Salary: 
$38,322
Service Center Representatives Hired: 
54+
6. Walmart
4.8
Avg. Salary: 
$32,649
Service Center Representatives Hired: 
42+

Service Center Representative Videos

Updated October 2, 2020