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Popular service center representative certifications include Certified Billing and Coding Specialist (CBCS), Certified Pharmacy Technician (CPhT), or Microsoft Certified Technology Specialist (MCTS). To improve service center representative qualification and skills, we prepared some online courses to help in service center representative education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 32.4% |
| 2 | Psychology | 7.1% |
| 3 | Communication | 6.8% |
| 4 | Accounting | 5.7% |
| 5 | Human Resources Management | 5.3% |
1. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...
2. CVS Health Retail Customer Service
The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service.\n\nThis program uniquely prepares you for your new role by using a blend of videos,...
3. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
4. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
5. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
6. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
7. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
8. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
9. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
10. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
11. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
12. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
13. Fundamentals of Financial Services
Understanding key elements and basic workings of the Financial Services Industry (useful for exams as well)...
14. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
15. Customer Service
How to Approach New Customers and Maintain Existing Ones...
16. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
17. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
18. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
19. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
20. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
| Service center representative education level | Service center representative salary |
|---|---|
| Master's Degree | $38,244 |
| High School Diploma or Less | $33,145 |
| Bachelor's Degree | $36,957 |
| Some College/ Associate Degree | $34,136 |