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Service center representative salary
Average service center representative salary
$16.07
Average Service Center Representative Salary
The average salary for a Service Center Representative in the United States is $33,420 per year, translating to roughly $16 per hour. Salaries can vary significantly based on several factors, including geographic location, years of experience, and the specific industry of employment.
Salary by Experience Level
Entry-level representatives typically earn less, while those with several years of experience can see their wages increase. For instance, representatives with over five years of experience may earn upwards of $40,000 annually.
Where Can You Earn More?
Some states and cities offer higher salaries for this role. For example, representatives in California and New York often report higher earnings compared to those in other regions. Additionally, metropolitan areas with a high demand for customer service roles also tend to offer better compensation.
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Where can a Service Center Representative earn more?
Service center representative salaries by experience level
Average service center representative salary by state
The average service center representative salary in California, Alaska, and Montana are the highest in the U.S. The lowest average service center representative salary states are Alabama, South Carolina, and West Virginia.
- State view
- County view
Highest paying states for service center representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Montana | $38,192 | $18.36 |
| 2 | Minnesota | $35,838 | $17.23 |
| 3 | Iowa | $33,387 | $16.05 |
| 4 | Wyoming | $33,191 | $15.96 |
| 5 | Rhode Island | $36,232 | $17.42 |
| 6 | District of Columbia | $45,690 | $21.97 |
| 7 | Alaska | $38,289 | $18.41 |
| 8 | Ohio | $33,011 | $15.87 |
| 9 | Wisconsin | $34,100 | $16.39 |
| 10 | Indiana | $32,449 | $15.60 |
| 11 | Illinois | $33,764 | $16.23 |
| 12 | South Dakota | $32,725 | $15.73 |
| 13 | Arizona | $32,449 | $15.60 |
| 14 | Washington | $37,209 | $17.89 |
| 15 | California | $38,700 | $18.61 |
| 16 | New Hampshire | $34,080 | $16.38 |
| 17 | Massachusetts | $36,290 | $17.45 |
| 18 | Pennsylvania | $33,315 | $16.02 |
| 19 | Vermont | $35,374 | $17.01 |
| 20 | Texas | $32,629 | $15.69 |
| 21 | North Dakota | $31,730 | $15.25 |
| 22 | Michigan | $32,621 | $15.68 |
| 23 | Tennessee | $31,613 | $15.20 |
| 24 | Utah | $32,957 | $15.84 |
| 25 | Connecticut | $34,547 | $16.61 |
| 26 | New Jersey | $34,989 | $16.82 |
| 27 | Kentucky | $30,210 | $14.52 |
| 28 | Hawaii | $34,577 | $16.62 |
| 29 | Maryland | $34,845 | $16.75 |
| 30 | Nevada | $32,587 | $15.67 |
| 31 | New York | $34,502 | $16.59 |
| 32 | Kansas | $30,573 | $14.70 |
| 33 | Oregon | $33,648 | $16.18 |
| 34 | Colorado | $32,988 | $15.86 |
| 35 | Delaware | $32,777 | $15.76 |
| 36 | Idaho | $29,739 | $14.30 |
| 37 | North Carolina | $30,707 | $14.76 |
| 38 | Nebraska | $30,021 | $14.43 |
| 39 | Missouri | $30,433 | $14.63 |
| 40 | Oklahoma | $29,222 | $14.05 |
| 41 | Florida | $28,618 | $13.76 |
| 42 | Louisiana | $28,756 | $13.82 |
| 43 | West Virginia | $26,987 | $12.97 |
| 44 | Alabama | $28,476 | $13.69 |
| 45 | Maine | $26,902 | $12.93 |
| 46 | Georgia | $29,783 | $14.32 |
| 47 | Virginia | $30,467 | $14.65 |
| 48 | New Mexico | $28,691 | $13.79 |
| 49 | Mississippi | $26,499 | $12.74 |
| 50 | South Carolina | $28,322 | $13.62 |
| 51 | Arkansas | $26,833 | $12.90 |
Highest paying cities for service center representatives
The highest-paying cities for service center representatives are Alameda, CA, Quincy, MA, and Minneapolis, MN.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Alameda, CA | $39,064 | $18.78 |
| 2 | Quincy, MA | $36,270 | $17.44 |
| 3 | Minneapolis, MN | $35,857 | $17.24 |
| 4 | Baltimore, MD | $35,034 | $16.84 |
| 5 | Urban Honolulu, HI | $34,596 | $16.63 |
| 6 | New York, NY | $34,525 | $16.60 |
| 7 | Merrimack, NH | $34,113 | $16.40 |
| 8 | El Paso, TX | $34,017 | $16.35 |
| 9 | Schaumburg, IL | $33,904 | $16.30 |
| 10 | Dubuque, IA | $33,747 | $16.22 |
| 11 | Portland, OR | $33,617 | $16.16 |
| 12 | Denver, CO | $33,010 | $15.87 |
| 13 | Westerville, OH | $32,849 | $15.79 |
| 14 | Lansing, MI | $32,638 | $15.69 |
| 15 | Phoenix, AZ | $32,490 | $15.62 |
| 16 | Memphis, TN | $31,661 | $15.22 |
| 17 | Charlotte, NC | $30,558 | $14.69 |
| 18 | Saint Louis, MO | $30,351 | $14.59 |
| 19 | Tampa, FL | $28,706 | $13.80 |
| 20 | Lewiston, ME | $26,876 | $12.92 |
Service center representative salary details
A service center representative's salary ranges from $26,000 a year at the 10th percentile to $41,000 at the 90th percentile.
What is a service center representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $41,000 | $3,417 | $20 |
| 75th Percentile | $37,000 | $3,083 | $18 |
| Average | $33,420 | $2,785 | $16 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $26,000 | $2,167 | $13 |
Highest paying service center representative jobs
The highest paying types of service center representatives are customer service expert, technical service representative, and customer service professional.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
Top companies hiring service center representatives now:
Which companies pay service center representatives the most?
Service center representative salaries at Cisco and UC Merced are the highest-paying according to our most recent salary estimates. In addition, the average service center representative salary at companies like UMass Memorial Health and USAA are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Cisco | $52,439 | $25.21 |
| 2 | UC Merced | $43,584 | $20.95 |
| 3 | UMass Memorial Health | $39,631 | $19.05 |
| 4 | USAA | $39,010 | $18.75 |
| 5 | University of Washington | $38,538 | $18.53 |
| 6 | New York Life Insurance | $37,981 | $18.26 |
| 7 | Hawaiian Electric Industries | $37,787 | $18.17 |
| 8 | M&T Bank | $37,316 | $17.94 |
| 9 | Boston College | $37,051 | $17.81 |
| 10 | Selective Insurance | $36,864 | $17.72 |
| 11 | Arbella Insurance | $36,455 | $17.53 |
| 12 | Safety Insurance | $36,399 | $17.50 |
| 13 | Ventech Solutions | $36,283 | $17.44 |
| 14 | Spectrum | $36,130 | $17.37 |
| 15 | Mayo Clinic | $36,045 | $17.33 |
| 16 | Moffitt Cancer Center | $35,863 | $17.24 |
| 17 | City and County of Denver Government | $35,443 | $17.04 |
| 18 | Dart Container | $35,429 | $17.03 |
| 19 | Great West Casualty Company | $35,303 | $16.97 |
| 20 | Capital One | $35,294 | $16.97 |
Wage gap by gender, race and education
Service Center Representative salary by industry
The average service center representative salary varies across industries:
- The average service center representative salary in the insurance industry is $37,183, the highest of any industry.
- The average service center representative salary in the finance industry is $35,047.
- Service center representatives in the professional industry earn an average salary of $30,345, the lowest of any industry.
Highest paying industries for service center representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Insurance | $37,183 | $17.88 |
| 2 | Finance | $35,047 | $16.85 |
| 3 | Technology | $34,168 | $16.43 |
| 4 | Telecommunication | $33,330 | $16.02 |
| 5 | Retail | $32,832 | $15.78 |
| 6 | Health Care | $32,382 | $15.57 |
| 7 | Professional | $30,345 | $14.59 |
High paying service center representative jobs
Service center representative salary trends
The average service center representative salary has risen by $4,869 over the last ten years. In 2014, the average service center representative earned $28,551 annually, but today, they earn $33,420 a year. That works out to a 11% change in pay for service center representatives over the last decade.
Compare service center representative salaries for cities or states with the national average over time.
Average service center representative salary over time
Compare service center representative salaries for individual cities or states with the national average.
Service center representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $33,400 | $16.07 | +3.1% |
| 2024 | $32,400 | $15.57 | +2.8% |
| 2023 | $31,500 | $15.13 | +2.5% |
| 2022 | $30,700 | $14.75 | +1.8% |
| 2021 | $30,100 | $14.48 | +1.8% |
Recently added service center representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Horace Mann | Human Resources Service Center Representative | Springfield, IL | 06/29/2025 | $35,813 |
| Summit Federal Credit Union | Advance Member Service Center Representative | Rochester, NY | 06/29/2025 | $42,784 |
| Belco Community Credit Union | Member Service Center Representative | Harrisburg, PA | 06/29/2025 | $40,801 |
| Community Health Care | Welcome Center Representative | Lakewood, WA | 06/28/2025 | $42,095 |
| Mountainone Bank | Service Center Representative | West Springfield Town, MA | 06/28/2025 | $39,653 |
| Cleveland Clinic | HR Service Center Representative I-Temporary Position | Cleveland, OH | 06/27/2025 | $34,373 |
| GSP Airport District Career | Information Center Representative | Greer, SC | 06/21/2025 | $34,289 |
| State of New York | Business Services Center Representative 1-VID 190587 | Albany, NY | 06/20/2025 | $47,695 |
| Ocean County Ymca | Welcome Center Representative | Toms River, NJ | 06/20/2025 | $33,392 |
| Hilton Grand Vacations | Welcome Center Representative | Sevierville, TN | 06/19/2025 | $33,392 |
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